Are you a business? Hire financial risk manager candidates in London
Are you an experienced Assistant General Manager looking for your next challenge? Do you have a passion for delivering outstanding Guest Experiences and an interest or curiosity in crafted pasta? If YES, then read on. We are excited to be searching for our next superstar Assistant General Manager in London! A little bit about the role: No two days are ever the same here at La Nonna; As our new Assistant General Manager, you will assist the General Manager in all aspects of running our London Venue, including directing and coordinating operations, financial management, compliance with building regulations, and managing People & Culture. Some of the other areas you will oversee include: - Providing leadership alongside the General Manager. - Managing rota scheduling, planning for both day-to-day operations and corporate events in collaboration with Business Development. - Directing operational procedures to maximize guest experience, striving for an exceptional, five-star level of entertainment for all guests, and leading initiatives to improve the venue’s social media ratings. - Championing the venue’s health and safety, ensuring compliance, providing training, conducting risk assessments, and acting as a primary first aider during shifts. - Collaborating closely with People and Culture on the employee life cycle, employee relations, and team development, positively impacting the venue's culture. - Focusing on procurement, building relationships with suppliers and contractors, and managing stock. - Striving for improvement in all areas of the business, including people management, financial performance, health and safety, and service standards.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
Duties of the post: Responsible for completing the annual, quarterly and monthly foreign trade business indicators and department management work set by the company Managing export trade process and risk control Managing customer accounts in accordance with the company's financial policies, contract terms and export-related regulations Responsible for exploring new markets, developing new customers, and increasing product sales scope in the UK catering industry Responsible for the overall planning of UK sales activities and supervise the execution of department employees Responsible for arranging employees to conduct market research and understand sales conditions and demand changes Developing connections and relationships that lead to new business opportunities in UK catering market sectors Presenting the company’s service offering to prospective clients Building and maintaining a CRM database Receiving enquiries for new business and collaborating with leadership to strategize responses. Salary: £53,000-£55,000 depending on experience Skill, experience and qualifications: Educated to degree level Fluent English and Mandarin speaker as the company targets Asian restaurants in the UK At least 5 years of experience in international trade and business development, ideally in e-commerce or in the catering industry Have strong business development and market development capabilities, and be able to lead the entire team to expand and maintain foreign trade business Communication and negotiation skills Be target driven and tenacious Be able to work effectively within a team Be motivated and enthusiastic at all times Display high standards of service and presentation