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At Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader, you will be responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity to work from home up to 2 days per week. The purpose of the role To provide responsive and effective technical support across the organisation, ensuring end users receive timely assistance and a positive IT experience. What you will be doing • Responding to and resolving incidents and service requests via phone, email, and our ticketing system., • Escalating complex issues to the EUC Analyst or Infrastructure & Support Engineer as appropriate., • Provisioning and configuring devices for new starters and replacements., • Supporting end users with hardware, software, and connectivity issues., • Maintaining accurate records and documentation of support activities., • Assisting with onboarding of new technologies and systems., • Contributing to the development and upkeep of our internal documentation platform., • Monitoring ticket queues and ensuring SLAs and KPIs are met., • Providing feedback and suggestions for service improvements., • Supporting the wider IT team during project rollouts and site visits. What we are looking for You’ll be a proactive and customer-focused technician with a solid foundation in IT support. You’ll be comfortable handling a range of technical issues and communicating clearly with non-technical users. A willingness to learn and grow within the team is essential. Essential qualifications & skills • At least 1 year of experience in a technical support or service desk role., • Strong troubleshooting skills across Windows devices, Microsoft 365, and common business applications., • Excellent communication and customer service skills., • Ability to manage and prioritise a dynamic workload., • Experience using remote management tools and ticketing systems., • Attention to detail and a methodical approach to problem-solving., • Able to successfully pass an enhanced DBS check. Desirable qualifications & skills • Experience supporting multi-site organisations., • Familiarity with device provisioning tools (e.g. Intune, Autopilot)., • Exposure to networking fundamentals and basic infrastructure support., • Relevant certifications (e.g. CompTIA A+, Microsoft 365 Fundamentals)., • Degree or diploma in a relevant subject. Join us and enjoy a host of attractive benefits including: • Holiday 23 days plus bank holidays (3 days must be reserved for Christmas shut down)., • Generous discount on childcare., • ‘Wellbeing Day’ – an extra day off each year, just for you, outside of your holiday allowance., • Private Medical Insurance: Bupa or equivalent., • 24/7 remote GP appointments., • Healthcare cash plan - Claim cash back on medical procedures such as dental care and physiotherapy., • Death in service policy., • Employee Assistance Programme (EAP)., • Recommend friends and family to work for us and be rewarded with a cash bonus., • Access to an employee benefits portal, which includes discounts at 100’s of online high street stores, turning points into cash., • 'May I say thank you' for the month of May to appreciate the hard work and dedication of staff teams., • Working for a business that has received 'Great Place To Work' certification, putting people at the core of what we do, reflecting our commitment to creating a positive and thriving environment for our employees. This accreditation aligns with our overarching mission to deliver high-quality childcare and education, fostering the growth of children into happy, smart, and healthy individuals. Placing children and families at the core of our efforts, we acknowledge that our dedicated teams play a pivotal role in delivering exceptional education and care. Grandir UK is committed to safeguarding and promoting the welfare of children and young people and an enhanced DBS check will be required for this role. We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years.

A leading insurance provider in the United Kingdom is looking for a senior finance leader with comprehensive technical skills and experience in the insurance sector.This pivotal role offers the opportunity to oversee financial reporting, audit relationships, and operational improvements.The ideal ca

Love pets? Love compliance? At Animal Friends Insurance, we’re proof that you can be serious about regulation while maintaining a fun, high-energy culture. Your work ensures we deliver good outcomes for our customers and their furry friends.

Contract Type: Permanent - Part Time (24 hours per week)Working Pattern: DaysFriends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years.

Animal Friends Insurance is seeking an ambitious, technically accomplished finance leader to help shape the future direction of our finance function within a regulated insurance environment. Inclusion, Diversity and Belonging at Animal Friends. At Animal Friends, we take inclusion seriously.

Contract: Permanent - Full TimeWorking Pattern: Nights, WeekendsFriends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 yea

Friends of the Earth is the UK’s leading environment charity with a number of high profile successes under our belt – including doorstep recycling and laws to protect our climate, wildlife and health. We’re looking for an inspiring Communications and Media Manager with a nose for news and the

Contract:Permanent - PartTime (24 hours per week)Working Pattern: Days, Nights, WeekendsFriends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excelle

A hospitality organization in Greater London is seeking a part-time Conference & Hospitality Assistant.You'll set up and organize event rooms, prepare refreshments, and provide excellent customer service.The ideal candidate should be enthusiastic, reliable, and willing to learn, with good communicat

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases. The Friends provide a range of services to support the work of the hospital, including managing the trust’s vol

A leading pet insurance provider is seeking a Compliance Manager for a 6-month FTC, focusing on financial promotions.This fully remote role involves ensuring compliance marketing practices and optimizing processes through AI.The ideal candidate will possess deep knowledge of regulatory requirements

A charitable organization supporting eye healthcare is seeking a Financial Administrator to assist with financial management in a c.The role involves maintaining financial records, providing admin support for trustee meetings, and managing database tasks.Ideal candidates will have strong organizatio

Monday 16 February 2026 (Friends House, NW1).

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Specialist Behaviour Support Worker.We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disabilities Service.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave increasing

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Veterinary Care Assistant - Friern Barnet.We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join us at Friern Barnet Vets for Pets!.Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home

Residential Childcare Support Worker.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.FTE) per annum with the potential to earn up to £15,647.FTE) per annum with the potential to earn up to £16,229.

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

The following information aims to provide potential candidates with a better understanding of the requirements for this role.Care Assistant Make Every Moment Matter.Ramsgate and surrounding areas.Flexible shifts to suit you (Full-Time, Part-Time, Evenings & Weekends).What if your next job didnt feel

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Residential Childcare Support Worker.All potential candidates should read through the following details of this job with care before making an application.We currently have openings for experienced Residential Childcare Support Workers, and would also love to hear from those who are passionate about

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Fitzroy services in Uckfield support adults with learning disabilities.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.You will be joining an established and caring team of support workers and managers, working in a fast paced environment with lot's go

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

MEDICAL RECEPTIONIST / MEDICAL SECRETARY.We are looking for an enthusiastic medical receptionist to join our team at Grosvenor Gardens Healthcare either at West Dulwich Clinic (SE21 8SZ) or Belgravia Clinic (SW1W 0DH).The successful candidate will be enthusiastic and experienced, enjoys patient con

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Free Travel & Accommodation | Outside IR35 | Overtime Pay.Are you seeking a change of scenery while continuing to make a meaningful impact on the lives of vulnerable children and families?.We are currently recruiting experienced support workers for a Secure Residential Children's Home based in the C

Location: Leicester/Leicestershire.Care Professional – Join a Caring, Community-Focused Team.Our client is dedicated to supporting their local community by providing high-quality care that helps individuals live fulfilling lives in the comfort of their own homes.Their friendly and committed te

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Support Workers - Wiltshire (£13 per hour).Supporting adults & young people with learning disabilities, autism, and mental health needs.Are you someone who believes everyone deserves the chance to live a full, confident, and independent life? We're looking for compassionate, reliable Support Worker

Case Manager and Support Worker Team Leader.Either Friday and Saturday night shift, or alternating Tuesday/Saturday night shift as below:.Week one - Friday & Saturday night shift.Week two Tuesday & Saturday night shift.To provide the best possible care and support to the client, who sustained a Bra

We are currently seeking a reliable and professional.This role is ideal for someone who is calm under pressure, highly trustworthy, and able to work independently during night hours.Full training will be provided.Regular patrolling of the site.Assisting with site search procedures.Answering incoming

Support Worker – Waking nights Location: South Norfolk Salary: £13.Hours: Full-Time and Part-Time permanent positions available Shift Times: 19:45pm - 08:00am Please note: Own transport is essential and we do not hold licences to support overseas candidates.About the Role: We are loo

Childrens Residential Support Worker.Full UK Driving Licence required.Our client is looking for full-time Childrens Residential Support Workers to join their team in Liverpool, working within family-style residential homes.You will be supporting children and young people with severe learning disabil

Start your journey in a rewarding career, Join Komplex Care! - empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Mon - Sun | days 5pm - 8pm | Nights 8pm - 8am.Note: At present, we're only able to progress applications fr