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If you’re a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged team, and deliver exceptional experiences for pets and their people. NVA Pet Resorts is hiring a full-time General Manager for our The Barking Dog – Exeter resort in Exeter, New Hampshire. In this role, you’ll own overall site performance including operations, guest experience, sales growth, and profitability while leading a team that delivers outstanding pet care and customer service. Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA), one of the largest private owners of veterinary hospitals and pet resorts in North America. We’re committed to creating safe, loving, and fun environments for pets while providing best-in-class service to our clients and a supportive culture for our team members. About the Role The General Manager is accountable for the day-to-day operations and overall performance of the resort. You’ll lead through the NVA leadership competencies and brand standards, ensuring a consistent, high-quality experience across pet care, customer service, team development, and business results. This role blends hands-on operational leadership with business ownership. You’ll drive revenue, manage costs, and build a culture where teams perform, grow, and stay. What You’ll Do Leadership and Culture • Lead by example and communicate NVA’s mission, values, and objectives, • Build a positive, high-accountability culture grounded in leadership competencies and brand excellence, • Recognize strong performance, coach gaps, and address concerns in a timely and professional way, • Develop your leadership bench by coaching and growing the Assistant General Manager, Shift Leads, and Team Members Business and Financial Performance • Own resort performance against budget and key metrics including revenue, labor, cost of goods sold, expenses, and EBITDA, • Create and execute a data-driven resort plan aligned to regional and company initiatives, • Review financial reports and KPIs to identify trends, solve problems, and capture growth opportunities, • Teach leaders how to understand performance metrics and take the right actions to hit goals Sales, Marketing, and Community Growth • Build and execute a comprehensive sales strategy focused on lead generation, conversion, and retention, • Execute corporate marketing programs and create local market plans to drive demand, • Develop relationships with local businesses, community groups, and referral sources, • Use digital channels such as social media, website, and email to capture and nurture leads, • Track and improve lead performance by optimizing processes and training teams on effective lead capture Team and Talent Management • Hire, onboard, train, and retain a high-performing team across front- and back-of-house operations, • Ensure completion of required training and certification programs for all team members, • Provide consistent feedback and performance management aligned to company policy, • Maintain a strong hiring pipeline to support staffing needs and business growth, • Build engagement through communication, development opportunities, and proactive retention practices Operations and Guest Experience • Ensure operational excellence across safety, pet care, facility standards, cleanliness, inventory, and compliance, • Maintain compliance with OSHA, cash handling, and all operational policies and procedures, • Ensure appropriate coverage while following scheduling and labor guidelines, • Lead 1 to 2 shifts per week as Manager on Duty to set expectations, inspect results, and respond to business needs, • Ensure teams master all resort roles and standards through training, audits, and consistent follow-through, • Execute daily audits, enforce checklists, and ensure end-of-shift reporting across departments, • Own action plans for operational hot spots and drive improvements at the resort level, • Escalate concerns and needs to the Market Leader or Regional Leader as appropriate Qualifications Required • High school diploma or equivalent, • 3 to 5 years of management experience, including Profit and Loss responsibility, • Strong operational leadership and the ability to coach, develop, and hold teams accountable, • Strong Profit and Loss management skills, • Proficiency with Microsoft Office and point-of-sale systems, • Availability to work up to 45 to 50 hours per week, including evenings and weekends, • Valid driver’s license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency, • Ability to drive change, improve processes, and influence outcomes in a fast-paced environment Preferred • Experience in hospitality, retail, restaurant management, veterinary, or similar service environments, • Stand and move throughout the resort for extended periods (up to 10 to 12 hours per day), • Lift up to 50 pounds for short distances and carry up to 25 pounds for longer distances, • Work effectively in a loud environment and respond to client and team needs in real time, • Bend, stoop, and reach as needed to support pet handling, customer service, and facility cleanliness, • Maintain a professional image through dress, demeanor, and communication Why You’ll Love Working Here • 401(k) with employer match, • HSA and FSA options, • Short-term and long-term disability, • Accident, hospital indemnity, and critical illness plans, • Career growth within a rapidly expanding organization, • A workplace where pets are part of the family Compensation: The salary range for this position is $68,000 - $72,000 and is based on applicable experience. Deadline To Apply: September 30th, 2026 National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. At NVA and PetSuites of America, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us: -We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com or petsuitesofamerica.com -All job opportunities and applications are hosted on our official careers site: petsuitesofamerica.com/careers -There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at . Thank you for exploring opportunities at NVA and PetSuites of America! NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr

Zizzi started in 1999 with a little wine, a big oven, and the huge dream to serve Italian, our way. You'll know us for fresh pasta, bubbly pizza and good times. We don't do bland food, people or restaurants. When you're a Zizzi Restaurant Supervisor or Shift Leader, you're a vital part of the management team. We're looking for hands-on leaders who care about people and standards. Maybe you're an ambitious team member ready to step up? You don't have to be doing the role already. You'll look after critical sections like the bar, food pass, or hosting during our busiest peak shifts, and run the whole restaurant during quieter shifts. • Run the restaurant during quieter periods, making sure everything runs smoothly and safely., • Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless., • Step in to resolve any guest issues on the floor with a feel-good solution., • Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality., • Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion., • Keep our restaurants safe, clean, and welcoming for your team and guests., • Flexible hours and the guaranteed stability of aminimum-hour contract., • Clear routes to progress and fast-track training to Assistant Manager., • Access your earned wages whenever you need them with Stream., • Free meals when you're on shift, and 50% off when you aren't., • 24/7 Virtual GP and Employee Assistance Program., • Discounts on travel, cinema, and top brands., • Experience in a fast-paced retail, hospitality, or leisure environment, ready for leadership responsibilities., • A confident, hands-on communicator who brings massive energy and a lead-by-example attitude to every shift., • A structured thinker who can organise a floor section but thinks on their feet when things get buzzing., • Reliable and ready to guide and support the team during our peak times, including evenings and weekends. We want you leading, as you are, from day 1. We love individuality - bold tattoos, big laugh, brave choices, bad dance moves. We're a Times Top 500 Employer because we celebrate everyone's differences. While we're sharing, we're also the only Italian restaurant in the FT's UK's Best Employers 2026 Special Report (all about working conditions, salary, potential for development and company image). #J-18808-Ljbffr

And as part of the front of house team, you'll also assist with bar and kitchen work where necessary, and help tokeep communal areas clean and tidy. Sporting big smiles, our Front of House Assistants welcome our guests upon arrival at the resort and check them into their Princess Suites, Dinosaur De

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Role - Front of House Manager Education Activity Centre.

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Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Take part in preventive

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When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Do you share our belief that no one should ever miss out on life?.Here at Sense, we support people with complex disabil

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