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Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Reporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered, Extra Care and/or Over-55s schemes.You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed sta

This is a frontline role within our Income Collections team, with a strong focus on early intervention and customer engagement.

Frontline Insourcing is recruiting experienced Non-Obstetric Ultrasound Sonographers to support a long-term NHS insourcing service at James Paget University Hospitals NHS Foundation Trust (JPUH). Frontline Insourcing is committed to equality of opportunity and welcomes applications from all backgrou

Residential Support Worker – Children’s Home (Specialist High-Support Package).Waking days | Waking nights | 24/7 rota (including weekends and bank holidays).Enhanced DBS (including children and adult barred list) required.We are recruiting committed, emotionally resilient Residential Support Wo

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.GrowTH seeks to share God’s love with its homeless neighbours in word and deed.So, alongside receiving practical care

Non-Obstetric Ultrasound Sonographer Frontline Insourcing | Long-Term NHS Insourcing Contract (Awarded) Base Location: James Paget University Hospitals NHS Foundation Trust (JPUH), Norfolk, East of Engl

Frontline Social Care is fully committed to safeguarding and promoting the welfare of children and young people.

Frontline Insourcing is recruiting experienced Non-Obstetric Ultrasound Sonographers to support a long-term NHS insourcing service at James Paget University Hospitals NHS Foundation Trust (JPUH). Frontline Insourcing is committed to equality of opportunity and welcomes applications from all backgrou

Residential Support Worker – Children’s Home (Specialist High-Support Package).Waking days | Waking nights | 24/7 rota (including weekends and bank holidays).Enhanced DBS (including children and adult barred list) required.We are recruiting committed, emotionally resilient Residential Support Wo

A leading social impact organization in London is looking for a Prompt Engineer to launch AI products aimed at supporting frontline workers.

A leading UK retailer is seeking a Team Manager in Food to lead and inspire a shop floor team.This role focuses on delivering exceptional customer service and driving commercial performance.The ideal candidate will have strong leadership skills, experience in retail management, and a passion for coa

A next-generation workforce management company in London seeks a Customer Implementation Consultant to enhance customer experience and drive solutions effectively.The role requires deep knowledge of workforce management, strong consultation skills, and a proven ability to implement tailored solution

A technology company in the UK is seeking a Regional Sales Director to lead half of their sales team focusing on frontline industries.

This frontline leadership role involves coaching a team on the shop floor to deliver exceptional customer service and drive performance.

The ideal candidate will have experience in frontline SaaS sales leadership, guiding a team to achieve high performance and building effective sales strategies.

A leading UK retailer is looking for a Team Manager in Food who will lead a team on the shop floor.The role includes driving commercial performance, delivering exceptional customer service, and coaching team members to achieve store KPIs.The ideal candidate will have strong leadership skills, commer

A leading digital workplace solutions provider in the UK is hiring a Functional Consultant to manage customer implementations and collaborate closely with different teams.The ideal candidate should have over 3 years of experience in SaaS implementation, facilitate workshops, and communicate with var

A leading cleaning and hygiene company seeks a Security Relief Support professional in London.This role focuses on protecting client property and people, meeting performance standards, and ensuring compliance with industry regulations.Candidates must possess previous security experience and an SIA L

A leading maritime company in the UK is looking for a 1st Assistant Engineer for Chemical Tankers.This entry-level role involves assisting in engine room operations and maintenance, with a focus on compliance and safety.Candidates must hold Chem 1 & 2 Tanker certification.Join a team that values exc

This frontline role involves providing proactive, casework-based support while building trust and offering tailored interventions to address financial and wellbeing challenges.

A global technology leader based in London seeks a Forward Deployed Software Engineer to tackle complex challenges by delivering high-impact technical solutions.Ideal candidates should have 2-4 years of software engineering experience and strong coding skills in Python, Java, or C++.This hybrid role

A leading media and entertainment company in the UK is seeking an Entry-level Security Officer.You'll be pivotal in managing security operations, monitoring access control, and responding to incidents.This role emphasizes professionalism, teamwork, and delivering excellent customer service.As the fi

A leading enforcement service provider in the United Kingdom is seeking a DVLA Enforcement Officer.The role involves liaising with the public regarding clamping, advising on enforcement matters, and working alongside agencies.Candidates must possess a full UK driving licence and demonstrate excellen

In this frontline role, you'll drive commercial performance and ensure exceptional customer service while managing stock and coaching your team.

The ideal candidate will possess significant frontline experience and a Diploma/Degree in Social Work, ensuring compliance with relevant legislation.

In this frontline role, you will drive commercial performance, collaborate across departments, and create a motivated and skilled team.

A leading global information and analytics company is seeking a Trends Editor for its esteemed journal in molecular medicine.This full-time position involves developing commentary and managing high-quality articles.Ideal candidates will have a PhD in molecular medicine or a related field, with stron

Forces Families Jobs Recruitment 2026.At Aramark, we know our people go above and beyond for our customers every single day - and we're committed to doing the same for them.Your growth, wellbeing, and career goals are at the heart of everything we do.Our teams bring the Aramark experience to life ac

A leading healthcare organization in Greater London seeks a motivated Clinical Nurse Specialist for the Gastroenterology service.The role involves delivering nurse-led clinics, providing patient education and treatment, and working with multidisciplinary teams.Ideal candidates will have at least 5 y

A local government authority is seeking a motivated individual for the role of Street Cleansing Team Leader in the Royal Borough of Greenwich.This role involves leading a team responsible for keeping public areas clean, including sweeping, removing litter, and managing waste disposal.A full clean ma

A leading UK retailer is seeking a Team Manager in Food to lead a frontline team, ensuring exceptional service and commercial results.

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team, deliver exceptional availability, and drive sales.This role requires operational resilience, excellent customer service skills, and a commercial mindset.You will manage stock, coach your team, and solve problems, all

A charity focused on supporting domestic abuse survivors seeks two full-time Domestic Abuse Advocates in Sandwell.Candidates should have experience working with victims in both individual and group settings.Responsibilities include managing a caseload, conducting risk and needs assessments, and prov

An established charity in Sandwell seeks dedicated Domestic Abuse Advocates to provide essential support to victims of domestic violence.Successful candidates will manage a caseload and collaborate within a multi-agency framework, ensuring high-quality support services.Experience working with domest

A leading software development company based in the UK is seeking a Mid-Senior Level Implementation Consultant.This role demands expertise in Workforce Management solutions to effectively consult with clients throughout their implementation process.You will ensure product configurations meet custome

A leading social impact tech company in Greater London is seeking a Prompt Engineer to create AI-powered templates for social workers.This role involves engaging with practitioners to understand their needs and collaborating with various teams to deliver innovative solutions.The ideal candidate will

A technology company is seeking a Customer Implementation Specialist to support the implementation of workforce management solutions.This remote role requires strong expertise in workforce management and the ability to consult effectively with customers.Responsibilities include defining product conf

A top retail chain in the UK is seeking a Team Manager in Food who will be responsible for leading a high-performing team on the shop floor.The role demands strong leadership skills, a focus on exceptional customer service, and the ability to drive commercial results.As part of this dynamic environm

Frontliners operate much like a startup CTO, working in small teams to own the end-to-end execution of high-stakes projects. As a Frontline Software Engineer at Palantir, you would begin your journey on a short-term assignment where you are embedded with customers. Unlike traditional engineering rol

A leading global investment banking firm seeks a Frontline Support/Production Engineer in London.

Frontline Insourcing is committed to equality of opportunity and welcomes applications from all backgrounds. If you meet the essential criteria and are available to support this long-term NHS insourcing service at JPUH, please submit your CV and a member of the Frontline Insourcing team will contact

Frontline Social Care is fully committed to safeguarding and promoting the welfare of children and young people.

Part of London + Regional Hotels, .Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.This role is key to maintaining the cleanliness and presentation of our lei

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists.Our company is seeking individuals to participate in Nat

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call Centre Representative Agent Work From Home - Part Time Remote Focus Group Panelists.Our company is see

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists.Our company is seeking