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  • Credit Controller
    Credit Controller
    16 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Tutor
    Tutor
    18 days ago
    £10–£20 hourly
    Part-time
    London

    Go Tutor Tuition Centre – Now Recruiting Tutors for New North West London Branch We are excited to announce the opening of a new branch of Go Tutor Tuition Centre in North West London and are looking to build a strong team of dedicated tutors to support our growing community of learners. We are recruiting for: • Maths Tutors (KS1–GCSE), • English Tutors (KS1–GCSE), • Science Tutors (Biology, Chemistry, Physics – KS3–GCSE), • 11+ Entrance Exam Tutors (Verbal, Non-Verbal, Maths, English) About the Role As a tutor at Go Tutor Tuition Centre, you will: • Deliver high-quality small-group or 1-to-1 lessons following the UK curriculum., • Plan and prepare engaging, structured sessions tailored to each student’s needs., • Assess students’ strengths and gaps and provide clear, constructive feedback., • Track progress and contribute to individual learning plans., • Help students build confidence, exam technique and strong study habits., • Maintain a positive, professional classroom environment., • Communicate effectively with parents/guardians and the Centre Manager when required., • Uphold Go Tutor’s safeguarding, behaviour and professional standards at all times. Most sessions will take place after school, evenings and weekends, so flexibility to work during these times is important. What We’re Looking For Essential: • Strong subject knowledge in Maths, English, Science or 11+ (this is compulsory)., • Excellent spoken and written English., • Ability to explain concepts clearly and in a student-friendly way., • Reliable, punctual and highly organised., • Professional, positive attitude and a genuine passion for education. Preferable: • Previous experience in tuition, teaching, mentoring or working with children/young people., • Experience with UK National Curriculum, GCSE and/or A Level specifications., • Experience preparing students for 11+ or other entrance exams (for 11+ tutor roles)., • Qualified Teacher Status (QTS) or teaching-related qualifications (desirable but not essential)., • Experience working in a tuition centre or school environment. All tutors must be willing to undergo an enhanced DBS check or provide a recent one, in line with our safeguarding policies. Why Join Go Tutor? • Opportunity to be part of a new, growing centre in North West London., • Supportive management and a friendly, professional team., • Well-resourced classrooms and structured programmes., • The chance to make a real difference in students’ lives and outcomes. We look forward to hearing from committed, knowledgeable tutors who share our passion for helping students succeed.

    Immediate start!
    No experience
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  • Learning & Development Coach
    Learning & Development Coach
    20 days ago
    £32500 yearly
    Full-time
    London

    Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy. Working hours: 45hrs Working Days: Monday - Friday Line Manager: Learning & Development Manager The role includes: • Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house, • Assessing skills and abilities in new employees against criteria, • Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status’, preparing your TMs for their first day in store and anything related to the development of our TMs, • Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience, • Stepping away from store operations, and working as a trainer across your designated area, • Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders, • Excellent communication skills, • An interest in developing/training others, • Experience in the Front of House roles [ideally as a supervisor within SP], • Flexibility in travelling to multiple locations, • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    No experience
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  • PA & Fundraiser
    PA & Fundraiser
    29 days ago
    Part-time
    Richmond

    Job description Company Description RBK London is an independent label dedicated to bridging the gap between able and disabled artists through events, publications, and artist development. Founded in 2012 by N Alexander, a disabled businessman and creative visionary, the company aims to create equal opportunities for artists in the music industry. RBK London is committed to empowerment, offering a platform where disabled individuals can develop their unique brands and thrive. With initiatives spanning music, fashion, live events, and an online magazine, RBK London positions itself as the "Paralympics of the music industry." The organisation ensures diverse artists are empowered to reach their full potential and gain recognition. Role Description The PA & Fundraiser will be responsible for providing executive and administrative support, managing diaries, coordinating schedules, and assisting with clerical tasks. As part of the role, the individual will also contribute to the development and execution of fundraising plans, build relationships with potential donors, and support event organisation. The role will involve close collaboration with the CEO and other team members to align activities with RBK London’s mission. Duties will include but not limited to; • Researching & applying for funding applications, • Writing official letters & communications, • Filling out Funding applications, • Admin Duties & diary management, • Assisting with crowd funding.writing to arts charities/ organisation, • Answering telephone calls in a timely and professional manner, • Participate in office-based fundraising activities and meetings., • Contribute to the planning and implementation of fundraising events or initiatives., • Maintain accurate records of contacts and fundraising efforts., • Pursuing funding connections with guaranteeing source of funding the label can access long term, • Running the booking line studio sessions, • Ability to perform Diary Management and strong Clerical Skills, • Interest in or experience with fundraising and event coordination, • Ability to work independently and collaboratively in a dynamic environment, • Prior experience in a nonprofit or arts-related organisation is a plus Please only apply for this if you live within a short or commutable distance of Richmond for required present Candidates must be able to commit to South West London Richmond for office periods Job Type: Part-time Pay (Weekly) : £146.72 a Week Benefits: Company events Schedule: Part time Remote Hybrid In office hours • with 2 fixes in office days in South West London Richmond Two fixed present office days Wednesdays - 12pm to 8pm Thursdays - 12pm to 8pm This is a Self employed position Please ensure your registered self employed before applying for this position. Richmond, Greater London: reliably commute or plan to relocate before starting work

    Immediate start!
    No experience
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  • Art Tutor
    Art Tutor
    1 month ago
    £30–£80 hourly
    Part-time
    London

    London Art Club is a creative education platform offering one-to-one art tutoring, portfolio preparation, and mentorship for aspiring and practising artists across the UK and internationally. We help students of all ages refine their technique, develop original ideas, and strengthen their creative and academic work; from art-school portfolios and scholarships to EPQs, essays, dissertations, and English for art and design. We work across three main areas: • Art School & Scholarship Preparation (GCSE/A-level/IB, Foundation, BA/MA, career-change portfolios), • Creative Mentorship for Artists & Adults (developing a serious, sustainable art practice), • Art Skills & Academic Support for Creatives (drawing/painting/digital/textiles, EPQs, essays and English for art & design students) We’re currently seeking freelance, part-time tutors to join our growing team. Role Overview As a tutor, you’ll guide students through tailored sessions designed around their goals, age, and ability. Sessions may take place online or in person (London-based). You’ll be responsible for: • Teaching and mentoring students in your area of expertise (e.g. painting, sculpture, textiles/fashion, digital art, photography, animation, art history or related disciplines), • Helping students build strong, original portfolios for GCSE, A-level, IB, Foundation and BA/MA applications where relevant, • Providing clear, encouraging feedback that strengthens both skill and creative confidence, • Supporting students with academic and written components where relevant (e.g. sketchbook annotation, EPQs, essays, dissertations, artist statements and personal statements), • Inspiring students through artist references, visual research, and professional insight, • (Optional) Designing and teaching small group classes or workshops, online or in-person Who You Are • A practising artist, designer, writer or educator with strong creative and/or academic expertise, • Passionate about helping others develop their voice, skill and confidence, • Reliable, well-organised, and empathetic in your teaching approach, • Comfortable teaching independently and adapting to different learning styles and age groups, • Ideally confident supporting international or bilingual students with art-related English, writing, or interview preparation (not essential for all roles), • Comfortable guiding students with both practical work and, where relevant, written work (even if your main focus is one or the other) Nice to Have (but not required) • Prior teaching or mentoring experience, • Familiarity with GCSE / A-level / IB / Foundation / university portfolio standards, • Experience with digital tools (e.g. Photoshop, Illustrator, Procreate) or 3D/textiles processes (e.g. ceramics, casting, 3D printing, textiles/fashion), • Experience teaching art-related or academic English, • Enhanced DBS check (or willingness to obtain one – we can guide you through the process) Hours & Pay • All roles are self-employed freelance positions, and teaching hours depend on student enrolment., • Freelance role with flexible scheduling – you set your own availability, • Minimum commitment of 4 hours per week, • Pay rates vary by experience, level taught and session type (online, studio or in-home); full details are discussed at interview, • Additional paid prep or written feedback time may be arranged where appropriate Application Process We keep our process simple and transparent: 2. Record a short (5-minute) video critique of a student portfolio (link provided in the form), 3. Final online interview for shortlisted candidates Our Ethos London Art Club celebrates creativity, individuality, and growth. We welcome tutors from all backgrounds and disciplines (fine art, design, digital, textiles, language and theory) who share a genuine passion for teaching and creative development. We believe that great tutoring combines artistry, empathy, intellectual curiosity and rigour - bridging the gap between traditional tutoring and professional mentorship.

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  • Security Operations Analyst
    Security Operations Analyst
    1 month ago
    £36000–£49000 yearly
    Full-time
    London

    As a Security Operations Analyst. You’ll monitor, triage, and respond to threats across our global estate, using modern SIEM/EDR and automation to keep [Company/clients] safe. Hybrid working, strong learning culture, and clear progression. The role • You’ll be part of our Security Operations Centre, detecting and responding to cyber threats, improving our controls, and guiding the business through security incidents. This role suits someone hands-on with SOC tooling, calm under pressure, and eager to automate the boring stuff. What you’ll do • Monitor and triage security alerts across SIEM (e.g., Microsoft Sentinel/Splunk), EDR (e.g., Defender for Endpoint/CrowdStrike), email security, and cloud platforms., • Investigate incidents end-to-end: scoping, containment, eradication, and recovery; maintain clear incident records and timelines., • Execute and improve playbooks/runbooks; contribute to SOAR automation for repetitive tasks., • Perform threat hunting using hypotheses mapped to MITRE ATT&CK; enrich findings with threat intelligence (internal and external)., • Lead/assist on phishing investigations, malware analysis at triage level, and suspicious user activity reviews., • Collaborate with IT/Cloud/Network teams on log onboarding, tuning, and control gaps; reduce false positives., • Track and meet SLAs/KPIs (MTTD/MTTR); deliver concise, executive-ready post-incident reports and lessons learned., • Support vulnerability management by contextualising exposures and recommending remediation priorities., • Participate in shift handovers and, if applicable, an out-of-hours/on-call rota., • Contribute to security awareness and purple-team exercises/attack simulations. What you’ll bring • Experience in a SOC/IR role (typically 2–5 years for this level) with demonstrable incident handling., • Working knowledge of: SIEM, EDR, email security, network security (IDS/IPS, firewalls), and cloud security (Azure/AWS)., • Ability to query and analyse data (KQL/Splunk SPL/SQL); basic scripting (PowerShell or Python) for enrichment and automation., • Familiarity with frameworks and standards: MITRE ATT&CK, NIST CSF, ISO/IEC 27001, and Cyber Essentials/Plus., • Strong written and verbal communication; comfortable translating technical risk for non-technical audiences., • A proactive mindset: curiosity, ownership, and continuous improvement., • Nice to have (advantageous, not essential), • Certifications such as Security+, CySA+, SC-200, AZ-500, GCIH/GCIA/GCTI, SSCP, GCED, or equivalent., • Experience with SOAR tooling, sandboxing, DFIR basics, or purple-team methodology., • Exposure to identity security (Entra ID, Okta), SaaS security, or container/Kubernetes security., • Experience in regulated environments (financial services, public sector) and/or UK SC/BPSS clearance eligibility. What we offer • Leave: 20 days’ annual leave, • Pension & protection: Employer pension contribution, life assurance, and income protection., • Learning & growth: Budget for certifications, paid exam days, access to labs and training platforms; clear progression to Senior Analyst/Incident Responder/Threat Hunter.

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  • Sales accounts and business development managers
    Sales accounts and business development managers
    1 month ago
    £52000–£57000 yearly
    Full-time
    London

    Company Overview: EPI Consultant Limited is a dynamic professional services firm located in London’s thriving business district at 30 Churchill Place. We provide innovative, customised consulting solutions that help clients navigate complex business challenges, protect their intellectual property, and achieve strategic objectives. Our services span legal, patent and copyright support, regulatory advisory, and specialist business consultancy designed to drive efficiency, growth, and long-term success. Guided by our mission to deliver continuous value and our vision to become a trusted strategic partner, we work closely with clients to provide insight-driven solutions that empower them to transform and grow their businesses. As we continue to expand, we are seeking ambitious, commercially minded Sales Accounts and Business Development Managers to join our team and contribute to our next phase of growth. Key Responsibilities: Manage a diverse portfolio of client accounts by proactively addressing any issues, delivering tailored professional solutions that meet each client’s unique needs, ensuring high satisfaction, fostering loyalty, and driving long-term business growth and engagement. Identify and target potential clients across legal, intellectual property, professional, and business support sectors, develop and execute strategic outreach plans, present compelling proposals, negotiate agreements, and generate consistent and sustainable revenue growth. Build deep understanding of client objectives and evolving business needs, provide consultative advice and customised solutions, maintain strong communication, and nurture long-term partnerships to secure repeat business and foster lasting strategic relationships. Collaborate closely with internal teams including operations, legal, technical, marketing, and business support to coordinate project execution, ensure timely and reliable delivery, maintain brand consistency, and optimise the overall client experience across all touchpoints. Conduct ongoing market research to monitor industry trends and competitive activities, analyse sales and business development data, identify gaps and new opportunities, and provide actionable, data-driven insights that inform and support senior management decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the Canary Wharf, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

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  • Sales accounts and business development managers
    Sales accounts and business development managers
    1 month ago
    £52000–£57000 yearly
    Full-time
    London

    Company Overview: Southern Land London Limited is a leading property management and accommodation services company located in the heart of London's Chinatown. We provide a comprehensive range of services including property management, maintenance, cleaning, and promotional support for rental properties. Our mission is to deliver exceptional service while creating comfortable, well-maintained living spaces for our clients. As part of our continued growth, we are seeking ambitious and results-driven Sales Accounts and Business Development Managers to join our team and drive our business expansion. Key Responsibilities: Manage and grow a portfolio of client accounts: Take ownership of client relationships, acting as the primary liaison, proactively addressing concerns, ensuring high levels of satisfaction, and delivering tailored property solutions that strengthen loyalty and retention. Identify and pursue new business opportunities: Research and target potential clients within the property and accommodation sector, design strategic outreach plans, present compelling proposals, and negotiate deals that contribute to sustained revenue growth. Build and maintain strong client relationships: Develop deep understanding of client objectives and evolving needs, provide consultative advice, offer customized solutions, and continuously nurture partnerships to drive long-term engagement and repeat business. Collaborate with internal teams: Work closely with marketing, operations, and property management departments to coordinate project execution, ensure timely delivery, maintain brand consistency, and optimize client satisfaction across all touchpoints. Conduct market research and analysis: Monitor industry trends, evaluate competitors, identify gaps and opportunities, generate actionable insights, and provide data-driven recommendations to guide business development strategies and strengthen market positioning. Prepare regular performance reports: Compile and analyze sales data, account performance metrics, and business development activities, presenting detailed forecasts and actionable recommendations to senior management to support strategic decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the vibrant and historic Chinatown district, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

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  • Sales Director
    Sales Director
    2 months ago
    £87300 yearly
    Full-time
    London

    【Closing Date 6th November 2025】 About Us: Our restaurant offers a distinctive dining concept that bridges the gap between casual and fine dining, delivering an authentic Japanese culinary experience. We combine the sophistication of traditional washoku with a relaxed, welcoming atmosphere. From premium Japanese wagyu beef to elegant tableware imported from Japan, every detail reflects our dedication to true Japanese craftsmanship. Our mission is to introduce the essence of genuine Japanese dining to London — maintaining authenticity and respect for tradition while creating a modern, accessible, and inspiring experience for every guest. 【Job Description】 We are seeking an experienced and culturally attuned Sales Director to lead our sales operations and business development. The successful candidate will be responsible for driving revenue growth, building strategic partnerships, and ensuring that the guest experience aligns with the high standards of Japanese hospitality (omotenashi). 【Key Responsibilities】 • Develop and execute strategic sales and marketing plans to meet growth and revenue objectives., • Identify new business opportunities and build strong relationships with corporate clients, event organizers, and hospitality partners., • Lead, recruit, and manage sales and front-of-house teams, ensuring top-quality service and motivation., • Work closely with management to design pricing strategies, promotional campaigns, and customer engagement initiatives., • Monitor sales performance, analyse data, and present reports with actionable insights. Uphold the brand’s core values of authenticity, quality, and respect for Japanese culinary culture. • Stay informed about market trends and competitor activities within London’s restaurant and hospitality sector. 【Qualifications & Experience】 • Demonstrated expertise in senior sales, business development, or hospitality management.” “Extensive background in senior sales, business development, or hospitality, • Demonstrated success in achieving and exceeding sales targets., • Experience in the hospitality or restaurant industry; knowledge of Japanese cuisine and culture preferred., • Strategic sales planning and revenue management., • Business development and partnership negotiation., • Team leadership, training, and performance management., • Excellent written and verbal communication skills in English; Japanese language proficiency (spoken or written) highly desirable for liaising with Japanese suppliers, chefs, and partners.

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