Head of customer success jobs in FolkestoneCreate job alerts

We’re looking for an experienced Head of Customer Experience to lead the design and delivery of a customer-centric operating model across the full customer lifecycle. Senior experience in Customer Experience, Customer Operations, Customer Care or transformation. The role will connect Sales, Operat

As the Head of Customer Success, you will be the strategic, customer-centric engine and functional leader driving client value across an established enterprise base. Head of Customer Success | B2B SaaS - High-Growth InsurTech | UK(Hybrid) |£80. If a candidate thrives in a rapid-iteration, customer-

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

We’re looking for an experienced Head of Customer Experience to lead the design and delivery of a customer-centric operating model across the full customer lifecycle. As part of Modulaire Group, a global leader in modular solutions, Algeco delivers flexible and sustainable spaces and services to c

Bij het Europese hoofdkantoor van onze klant is welzijn geen extraatje op een dia - het is het dagelijkse ritme van een hele campus, en jij bent degene die dat ritme gaande houdt. Een bachelordiploma in Sportmanagement, Hospitality, of een gerelateerd vakgebied. Aantoonbare leidinggevende ervaring b

DHL Supply Chain - Warehouse Operations Manager Contract Opportunity.Circa £250-£300 per day (umbrella inside IR35).DHL Supply Chain is seeking an experienced Warehouse Operations Manager to support a major.

You will manage a patch of educational sites across West Sussex. Travelling across sites throughout the week mixed with work from home or use local offices.

As we continue to grow, we're looking for an experienced Senior Performance Marketing Manager to help drive the next phase of our customer acquisition strategy. Job Description About Usay Compare/n Usay Compare is one of the UK's leading comparison services for Health and Protection Insurance. We

Contract: Permanent /n About the Role /n We are looking for an experienced and proactive Operations Manager to join our team and take a key role in the successful day-to-day running of our port and terminal operations.

UK, and European marketplacesWork with regulatory and internal teams on European product notifications, documentation, and marketplace requirementsIdentify opportunities to improve product discoverability through keywords, categorization, indexing, and compl

Aviation Fuel Operations Project ManagerDublin (flexible on location in UK) Outsources client, Exolum, is one of the worlds leading fuel infrastructure and logistics businesses, operating cr

A good understanding of the demands of a fast-paced farming environment, where reliability and responsiveness are essential, will also be important. Leading a remote, field-based team, you will oversee resource planning, scheduling, SLAs, customer escalations and service performance, while driving i

This is an exciting opportunity for an experienced hospitality professional to lead the smooth running of the Events Operations department, delivering exceptional service across a diverse range of luxury corporate and social events. Key Responsibilities&l

Key responsibilities:Managing FM service partners and operational performanceEnsuring statutory compliance, PPM delivery, and defect resolutionSupporting lifecycle planning and improvement projects</l

Were looking for someone withAt least five years experience in Project Management or Design Management (within the built environment or interior design)Experience delivering hospitality, leisure, retail or commercial interior projects<

The Role Manage and build strong relationships with franchise partners across the UKSupport new store openings, including setup, training and launchAct as the key operational contact fo

Strong understanding of LV/MV/HV connection projects. You will take ownership of projects from design coordination through construction, commissioning, energisation and handover, working closely with DNOs, TSOs, NESO, ICPs, contractors and internal teams. Drive operation

What We Offer £50,000 per annumPool car for business travelShare options following successful completion of the qualifying periodThe opportunity to join an employe

What Youll Be DoingOwning end-to-end client onboarding, from sales handoff to go-live - kickoff calls, timelines, technical setup coordination (data imports, communication channel provisioning, user accounts), data quality validation, and client training&

You’ll take responsibility for a significant part of a fast-paced food manufacturing site, leading through a team of Department Managers and playing an important role in the continued development of the operation. There is plenty of opportunity to improve performance, strengthen the management tea

The role combines operational excellence with strong commercial strategyensuring efficient, compliant transport of goods while maximising profitability, developing new business opportunities, building client relationships, and negotiating competitive supplier partnerships. A major UK & International

About you: 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance spaceProven track record of successfully coordinating multiple business critical

Key responsibilitiesBuild trusted relationships with executive, operational and technical stakeholdersEstablish credibility with CIO, VP and Director-level customersUnderstand customers’ technical environments,

The successful candidate will shape a customer-centric culture, champion service excellence and use insight, innovation and digital transformation to improve the experience of Stonewater’s customers. Stonewater is seeking an experienced and strategic Group Director of Customer Experi

FinTech experience being preferable Experience working with Enterprise companiesBS/BA in related discipline or equivalent experienceProven experience as a Customer Success Manager, Relationship Manager, or Account Manager<l

This role has real influence over how we build our operational backbone for the next phase of growth, with the future goal of Head of Operations. You take ownership and make decisions without needing permissionDetail oriented and proactive: You see risks early and fix them befor

Every decision runs through a single filter: does this accelerate our Mission?We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomyWe are AI First - we are committed to using AI

Experience in Customer Success in Life Sciences: Prior experience (10+ yrs) in customer success or account management-related roles in scientific software industries. Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suit

Ensuring technical accuracy and compelling market use cases Supporting the sales team with the creation of technical customer proposals Engagement with the technical support team with the creation of user friendly, informative support materials and communications that make it easy for customers to m

ResponsibilitiesManage day-to-day operational matters for the discipline and support the Buildings Group Director in project leadershipEmbed a project-centric culture with robust delivery and client/commercial alignmentChampion

What We Offer £38,000 £42,000 salary 6% employer matched pension contribution Single private medical cover Life assurance up to 2x base salary Use of a pool vehicle 25 days annual leave Training and development opportunities Supportive senior leadership team Varied and interesting work across

ResponsibilitiesDevelop and implement marketing strategies and campaignsSupport product launches and commercialisation activitiesConduct market research and competitor analysisCreate marketing collateral, di

Key requirementsSignificant experience of financial management, budget planning and monitoring within a complex organisationExperience of procurement, commissioning and contract management within regulated governance frameworksS

As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a grow

Proven experience in a customer success, customer-facing account management, or similar role, ideally within retail SaaS or enterprise software. The Customer Success Manager (CSM) owns value realisation and growth across the customer lifecycle for Logile's EMEA retail customers. Own the customer hea

Head of Service to oversee the running of its service department. The role carries responsibility for the financial performance and profitability of the department, as well as overseeing KPIs and SLAs. Head of Service / Fire & Security Service Manager.

As Group Director of Customer Experience, you will lead the strategic direction and operational delivery of customer experience across Stonewater’s services. The successful candidate will shape a customer-centric culture, champion service excellence and use insight, innovation and digital transfor

This position offers an excellent opportunity in a dynamic and entrepreneurial environment for a confident and professional yet personable and engaging individual with a hands-on approach and the desire to take a leadership role in shaping the compliance function of a well-established successful Onl

Hire Purpose is proud to lead the search to appoint a Head of Work Experience who will join Inspire in an established position that will positively impact the lives of thousands of young people across London. As a key member of Inspire’s Senior Management Team you will be responsible for leading t

Responding to customer emails efficiently and professionally. Previous customer service/call centre experience is essential. Positive, proactive, and customer-focused attitude.

The Head of Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. Lead and mentor a diverse team of service delivery professionals, fostering a high-performance and customer-focused culture. Champion a customer-cent

Seeking a fluent German and English speaking Customer Service Advisor for a 6-month contract. Responsibilities include handling customer inquiries via phone and email, providing excellent service, and updating systems in a busy, on-site contact center.

Are you an experienced Bi-Lingual Customer Service Advisor(English & German Speaking) able to handle all customer interactions in a professional and friend. Bi-Lingual Customer Service Advisor (German Speaking). Liverpool City Centre (Office based with a hybrid model).

Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to 1500 per yearTop end hardware providedOpportunity to join our Long Term Incentive PlanFree lunch in the office25 days holiday plus bank holidays (with the option

Customer service role requiring fluency in Dutch and English, handling customer inquiries, troubleshooting issues, and representing the LEGO brand. Offers hybrid work model and attractive benefits.

Customer service advisor role focused on broadband technical support, offering a competitive salary, uncapped commission, and various employee benefits like private GP access and paid carers leave.