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Head of Cloud Platforms, Infrastructure and Security Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £60,000 pa plus benefits An exciting opportunity has arisen with the creation of this brand-new role to support our digital strategy at a time of rapid growth for the University. As the Head of Cloud Platforms, Infrastru... ZIPC1_UKTJ

Head of People & Communications Permanent Reading - Hybrid - 3 days per week Shape the culture. Enable performance. Lead the people strategy that powers MBNL. The Head of People & Communications plays a pivotal leadership role in shaping the culture, capability, and performance of MBNL. As a member of the Extended Leadership Team, you will lead the organisation’s People, Culture and Engagement agenda, setting the strategic direction for people and communications and leading the overall function ensuring the business has the right people, leadership, and environment to deliver for customers and shareholders. This role sits at the heart of organisational transformation. You’ll partner closely with senior leaders to challenge thinking, strengthen leadership capability, and embed a culture that supports high performance, collaboration, and continuous improvement. Why this role matters: People and culture are fundamental to MBNL’s success. This role ensures the organisation has the leadership, capability, and environment needed to deliver today while preparing for tomorrow. This is a hybrid role with a minimum of 3 days per week in our Central Reading office. What you’ll be here to do: You’ll lead the strategic and operational delivery of MBNL’s people agenda, ensuring the right people, leadership and culture are in place. You’ll: People & Culture Strategy • Set the strategic direction for People, Engagement, and communications across MBNL aligned to the overall business strategy, designing and delivering the people & engagement agenda., • Shape and embed a strong and inclusive organisational culture built around MBNL’s behaviours., • Act as a trusted business partner to the Extended Leadership Team, helping leaders navigate organisational challenges and opportunities., • Challenge and support senior stakeholders to develop their teams and deliver results within agreed headcount., • Lead complex organisational design and development, ensuring structures, roles and capabilities support the evolving needs of the business., • Create and embed talent management, resourcing, and development strategies, identifying and developing future leaders and critical skills and capabilities., • Design reward frameworks that attract, motivate, and retain high-performing talent and work with remuneration committee to gain support and buy in., • Build leadership and management capability to support a high-performing organisation. Operational Excellence • Lead and develop the overall People & Communications function, setting clear direction and ensuring alignment with organisational priorities., • Oversee complex employee relations matters while proactively managing organisational risk., • Use market insight, digital tools, and data to continuously improve the HR service and move toward a more manager-led people model. Key challenges you’ll tackle • Driving cultural and organisational transformation across MBNL and its wider ecosystem., • Leading complex organisational design and enabling new ways of working., • Embedding new behaviours and leadership expectations across the organisation., • Creating strategies and services that deliver an exceptional employee experience., • Developing the leadership capability needed for MBNL’s future., • Leveraging digital technology, insight, and automation to modernise people services. Who we’re looking for You’re a strategic HR leader with the credibility, influence, and commercial insight to operate at senior leadership level. You’ll have: • Significant HR leadership experience at senior level., • Proven track record of delivering people transformation in complex organisations., • Strong experience partnering with senior leadership teams., • Experience leading internal communications and engagement strategies., • A commercially minded approach to designing HR strategies that drive business performance., • Strong understanding of organisational culture, leadership, and engagement., • Demonstrated ability to lead teams, inspire people, and create high-performance environments., • Experience coaching and developing senior leaders. If you also have the following, we’re especially interested in talking to you: • Experience working in a joint venture or partnership environment., • Background in infrastructure, asset-based, or operational organisations., • Experience driving continuous improvement and high-performance cultures. You’ll be shaping not just strategy, but how people experience work at MBNL—building a culture where individuals, teams, and the organisation can perform at their very best.

Head of Digital Enablement Permanent “To power intelligent, efficient automation and business decision making across the enterprise through trusted, governed data.” The Head of Digital Enablement plays a pivotal leadership role in driving MBNL’s evolution into a digitally enabled, data-driven shared mobile tower infrastructure organisation. As a member of the Extended Leadership Team, you will lead the organisation’s digital enablement agenda—ensuring that data, analytics, automation, and AI are embedded into everyday operations and delivering measurable value. This role sits at the centre of MBNL’s transformation. You’ll translate enterprise digital and data strategy into practical capabilities that improve performance, efficiency, resilience, automation and decision-making across the organisation. Working closely with senior leaders and operational teams, you will help move MBNL from a fragmented data environment to a mature, governed, insight-driven capability aligned to business outcomes. Why this role matters Digital capability is now fundamental to how infrastructure businesses perform. This role ensures MBNL can harness its data to drive operational insight, enable automation, and support better strategic decisions for both the business and its shareholders. You will be responsible for ensuring digital investments are not just delivered—but adopted, embedded, and generating measurable value. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you’ll be here to do: You’ll lead the strategic and operational delivery of MBNL’s digital enablement capability—ensuring technology, data, and insight actively support business performance. You’ll: Digital Strategy & Roadmap • Lead the creation, approval, and execution of MBNL’s Digital Enablement roadmap, translating enterprise digital and data strategy into deliverable programmes., • Ensure solutions are aligned to MBNL’s size, scale, operational needs, and investment priorities., • Own enterprise-wide Business Intelligence and Management Information delivery, including dashboards, analytics, and self-service reporting., • Ensure insight is accurate, timely, and decision-relevant across all major MBNL data domains including OSS, corporate systems, BSS, and ERP platforms., • Establish robust data governance frameworks, quality standards, and controls across the organisation., • Lead MBNL’s data management maturity journey, including ownership of frameworks such as DAMA/DCAM (or equivalent)., • Define and deliver MBNL’s AI strategy, ensuring responsible adoption within appropriate governance frameworks., • Drive enterprise automation initiatives including RPA, intelligent automation, and process optimisation., • Own the adoption and value realisation of digital capabilities across the organisation., • Ensure data, automation, and AI solutions move beyond delivery into embedded operational capability., • Manage delivery partners and suppliers within the Digital Enablement portfolio, ensuring quality, accountability, and value for money., • Ensure all digital solutions align with cyber security requirements, telecom regulatory obligations, and internal assurance frameworks., • Lead and develop the Digital Enablement team, creating a culture of innovation, collaboration, and continuous improvement., • Act as a change leader—driving adoption of new digital tools, data practices, and analytical thinking across the business., • Moving MBNL from fragmented data practices to a coordinated enterprise capability., • Driving adoption of digital tools and analytics across operational and leadership teams., • Delivering measurable value from automation and AI initiatives., • Balancing innovation with the governance and reliability required in critical infrastructure environments., • Aligning multiple stakeholders and suppliers around a shared digital roadmap. You’re a strategic digital and data leader with the credibility, technical understanding, and influence to operate at senior leadership level. You combine strong technical knowledge with business pragmatism, ensuring digital initiatives translate into real operational value. You’ll have: • Strong expertise in DAMA/DCAM frameworks or equivalent data management methodologies., • Proven leadership experience in digital enablement, data, analytics, BI/MI, and automation., • Experience delivering digital transformation within telecommunications, infrastructure, or similarly regulated environments., • Hands-on experience delivering analytics, insight, or automation initiatives with measurable outcomes., • Strong understanding of data governance, information management, and regulatory controls., • Excellent stakeholder management skills with the ability to influence adoption and change at senior levels., • Experience operating within joint venture or complex partnership environments., • Exposure to shared infrastructure, telecom regulatory frameworks, or critical national infrastructure organisations., • Experience delivering enterprise data transformation or advanced analytics programmes. You won’t just be delivering technology—you’ll be enabling smarter decisions, better performance, and a more resilient digital future for MBNL.

AWS Cloud Platform Manager Ciphr has an exciting opportunity for an AWS Cloud Platform Manager to join the team as we grow and develop In a nutshell As a Cloud Platform Engineering Manager, you will lead and mentor a team of cloud engineers, providing strategic direction and hands-on support to ensure the reliability, scalability, and performance of our cloud-based services. You will play a key role in shaping and executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising downtime. You will also be responsible for managing cloud costs effectively, ensuring spend remains within agreed budgets while maintaining service excellence. Acting as a trusted deputy to the Head of DevOps, you will also contribute to broader strategic initiatives and help steer the future of our platform engineering capabilities. Location : This is a remote first role, you will average 2 days a month with the team in our Reading office. What you’ll be doing You’ll: • Lead and mentor a team of cloud engineers, providing strategic direction and coordinating task assignments to ensure the reliability, scalability, and performance of our cloud services., • Actively contribute to the design, implementation, and maintenance of cloud infrastructure, setting a strong technical example through hands-on engineering work., • Collaborate closely with cross-functional teams to proactively identify, troubleshoot, and resolve issues within the cloud environment., • Drive the implementation and management of advanced monitoring tools, automation frameworks, and best practices to enhance system resilience and operational efficiency., • Monitor and optimise cloud infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets., • Ensure the optimal performance of cloud services, delivering a seamless and high-quality experience for end users., • Take accountability of the on-call rota, ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability., • Continuously assess and improve team processes and procedures, fostering a culture of innovation and engineering excellence to optimise performance and minimise downtime., • Act as a deputy to the Head of DevOps when required, supporting strategic initiatives and team leadership. What good looks like • Achieves high availability and uptime of cloud services, ensuring minimal disruption to end users., • Proactively identifies and resolves infrastructure issues, minimising system downtime and impact., • Implements and continuously optimises advanced monitoring tools, automation, and best practices to enhance system reliability and scalability., • Fosters strong collaboration and communication with cross-functional teams, enabling effective and efficient problem-solving., • Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement., • Regularly conducts performance reporting and analysis, tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: • Experience in a leadership role, including mentoring, developing team members and promoting good governance practices., • Strong technical expertise in cloud infrastructure design, deployment (CI/CD), automation, and cloud-native technologies., • In-depth experience with AWS, including architecture, services, and operational best practices., • Ability to gain in-depth experience in Azure, if not already known., • Proven experience in a management role, with the ability to lead and develop high-performing efficient teams. Fostering a culture of collaboration, accountability, and continuous improvement., • Extensive experience in complex problem-solving and the use of advanced automation tools., • Exceptional analytical and troubleshooting skills, with the ability to swiftly resolve intricate technical issues., • Excellent communication and collaboration skills, enabling effective teamwork across cross-functional teams., • Demonstrated ability to manage competing priorities and perform effectively under pressure, with a strong focus on delivering results., • A commitment to Ciphr’s DNA, by:, • Building Trust through transparency, fairness, and respectful communication., • Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards., • Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience., • Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering a culture of constructive feedback and inclusion. Desirable: • Experience with additional cloud platforms such as Azure., • Familiarity with Azure DevOps (ADO) and GitHub Actions., • Certifications in relevant technologies or methodologies (e.g., AWS or Microsoft Azure certifications). How you’ll contribute to our team • Lead, mentor, and support the cloud engineering team, including responsibilities for hiring, onboarding, coaching, and performance management., • Ensure team practices align with internal governance standards, including documentation, compliance, and operational risk management., • Foster a culture of continuous improvement, learning, and innovation, encouraging the team to strive for technical excellence., • Collaborate closely with cross-functional teams to proactively identify, troubleshoot, and resolve infrastructure and platform-related issues., • Provide hands-on technical leadership, contributing directly to the design, implementation, and support of cloud infrastructure and services., • Be available outside of standard business hours when necessary to address urgent technical issues or support the delivery of critical projects. Occasionally travel to meet with stakeholders or attend training sessions, ensuring alignment with business goals and ongoing professional development. What we offer you: Ciphr has a benefits package which has you and your family in mind. As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer: • 30 days annual leave plus bank holidays, • Family National Trust Membership, • Birthday day off, • Religious holiday swap, • Family forming support - e.g., time off for family forming appointments or to support your partner, • Enhanced maternity and paternity leave, • Work from Anywhere for 4 weeks per year, • Volunteering days for 2 days per year, • Cycle to work scheme, • Pension, • Health cash plan, • Life assurance, • Technology/home improvements Loans, • Perks at Work – access to exclusive discounts, cinema tickets, etc., • Regular training, • £1,500 employee referral scheme, • Medical Cover and Dental cover (after 6 months’ service), • Income Protection insurance (after 12 months’ service) About Ciphr: Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions. Ciphr’s integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools. We are all about people at Ciphr. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!

• Head of People and Communications, • Perm, • Reading | Hybrid (3 days per week onsite), • You must be eligible to work in the UK without the need for Sponsorship Shape the culture. Enable performance. Lead the people strategy that powers MBNL. The Head of People & Communications plays a pivotal leadership role in shaping the culture, capability, and performance of MBNL. As a member of the Extended Leadership Team, you will lead the organisation’s People, Engagement, and Internal Communications agenda—ensuring the business has the right people, leadership, and environment to deliver for customers and shareholders. This role sits at the heart of organisational transformation. You’ll partner closely with senior leaders to challenge thinking, strengthen leadership capability, and embed a culture that supports high performance, collaboration, and continuous improvement. Why this role matters: People and culture are fundamental to MBNL’s success. This role ensures the organisation has the leadership, capability, and environment needed to deliver today while preparing for tomorrow. This is a hybrid role with a minimum of 3 days per week in our Central Reading office. What you’ll be here to do: You’ll lead the strategic and operational delivery of MBNL’s people agenda—ensuring people, culture, and communications enable the organisation to succeed. You’ll: People & Culture Strategy • Design and deliver MBNL’s People, Engagement, and Internal Communications strategy aligned to the overall business strategy., • Shape and embed a strong organisational culture built around MBNL’s behaviours and values., • Act as a trusted business partner to the Extended Leadership Team, helping leaders navigate organisational challenges and opportunities., • Challenge and support senior stakeholders to develop their teams and deliver results within agreed headcount., • Lead complex organisational design and development, ensuring structures, processes, and capabilities support the evolving needs of the business., • Champion a people-centred approach to transformation, embedding change effectively across programmes and portfolios., • Create and embed a talent management strategy, identifying and developing future leaders and critical capabilities., • Design reward frameworks that attract, motivate, and retain high-performing talent., • Build leadership and management capability to support a high-performing organisation. Operational Excellence • Lead and develop the People & Communications team, setting clear direction and ensuring alignment with organisational priorities., • Oversee complex employee relations matters while proactively managing organisational risk., • Use market insight, digital tools, and data to continuously improve the HR service and move toward a more manager-led people model. Key challenges you’ll tackle • Driving cultural and organisational transformation across MBNL and its wider ecosystem., • Leading complex organisational design and enabling new ways of working., • Embedding new behaviours and leadership expectations across the organisation., • Creating strategies and services that deliver an exceptional employee experience., • Developing the leadership capability needed for MBNL’s future., • Leveraging digital technology, insight, and automation to modernise people services. Who we’re looking for You’re a strategic HR leader with the credibility, influence, and commercial insight to operate at senior leadership level. You’ll have: • Significant HR leadership experience at senior level., • Proven track record of delivering people transformation in complex organisations., • Strong experience partnering with senior leadership teams., • Experience leading internal communications and engagement strategies., • A commercially minded approach to designing HR strategies that drive business performance., • Strong understanding of organisational culture, leadership, and engagement., • Demonstrated ability to lead teams, inspire people, and create high-performance environments., • Experience coaching and developing senior leaders. If you also have the following, we’re especially interested in talking to you: • Experience working in a joint venture or partnership environment., • Background in infrastructure, asset-based, or operational organisations., • Experience driving continuous improvement and high-performance cultures. You’ll be shaping not just strategy, but how people experience work at MBNL—building a culture where individuals, teams, and the organisation can perform at their very best.

Head of Digital Enablement - Permanent - Reading/Hybrid (2 days/week in office) We’re looking for a Head of Digital Enablement to lead the development of a modern, data-driven digital capability within a major infrastructure organisation. This is a senior leadership role responsible for embedding data, analytics, automation and AI into day-to-day operations to improve performance, efficiency and decision making across the business. This role sits at the centre of the organisation’s digital transformation—translating digital and data strategy into practical capabilities that deliver measurable operational value. We’re particularly interested in candidates from asset-intensive infrastructure environments, such as: • Rail, • Highways, • Utilities, • Energy What you’ll be responsible for Digital Strategy & Delivery • Lead the digital enablement roadmap, translating enterprise digital and data strategy into deliverable programmes., • Own enterprise Business Intelligence and Management Information capabilities including dashboards, analytics and self-service reporting., • Establish strong data governance frameworks, standards and controls., • Drive automation initiatives including RPA and intelligent automation., • Ensure digital capabilities are embedded across operational teams., • Lead and develop a high-performing digital enablement team., • Senior leadership experience in digital enablement, data, analytics or automation., • Strong knowledge of data governance frameworks (DAMA, DCAM or similar)., • Proven experience delivering digital transformation in asset-heavy infrastructure environments., • Strong stakeholder leadership with the ability to influence adoption at executive level.

Health & Safety Manager - Operations - Permanent - Reading and site visits as required. Mobile Telecoms Infrastructure The Operational Health and Safety Manager will be responsible for advising on new, emerging, and present Health and Safety risks associated with the Operational Site Maintenance and Estates Assurance projects and will be responsible for: Supporting the Operational teams to assess and manage Health and Safety reported Hazards. Supporting the Operational Project teams to suitably assess Health and Safety Risks and implement mitigation plans, ensuring effective monitoring and governance. Monitoring and reporting on all Health and Safety Risks across the Estate. Consulting with the Estates Management team and Legal teams to establish all Site Provider Health and Safety Risks. Producing effective performance reports that include trend analysis. Supporting the Operational maintenance suppliers on all Health and Safety related matters and supplier related governance and issues. Producing effective Health and Safety performance reports, risks, and mitigation plans. What You’ll Do • Support Operational Project teams to assess and categorise reported site hazards, • Escalate emerging risks and issues to the Head of HSQE & the Head of Operations, • Providing a level of governance across the Centralised Estate Risk Register, • Support the Operations teams and the maintenance contractor to triage and prioritise health and safety hazards reported., • Support the Access Management Team on safety related issues and advice, • Support the Operational project teams to identify and correctly categorise health and safety risks, • Consult with the Estates Management team on Site Provider health and safety risks and issues, • Support the HSQE Incident Manager investigation process Experience Required • Good general all round Regulatory knowledge of the mobile infrastructure industry, • Experience in conducting risk assessments, • Experience in conducting health and safety audits and inspection, • Preferred NEBOSH Certificate in construction (or general as a minimum)., • Experience working in an operational role in telecoms or construction environments, • IOSH registered member, • Experienced in working in a Safety Support role

Operational Health & Safety Manager 📍 Reading, UK About the Role We are seeking an experienced Operational Health & Safety Manager to support our Operational Site Maintenance and Estates Assurance programmes. This is a hands-on, site-focused role where you will play a key part in identifying, assessing, and managing health and safety risks across a complex estate. You will work closely with operational teams, suppliers, and stakeholders to ensure risks are effectively controlled, compliance is maintained, and a strong safety culture is embedded across all activities. Key Responsibilities Operational Health & Safety Risk Management • Support Operational Project teams in assessing and categorising site hazards, • Provide governance across the Centralised Estate Risk Register, • Offer expert advice on operational health and safety risks, • Escalate emerging risks to senior leadership (Head of HSQE & Head of Operations), • Support incident investigations and risk identification initiatives, • Work with Operations teams and contractors to triage and prioritise hazards, • Monitor compliance of safety-related issues and actions, • Review and support sites where safety issues impact access, • Engage with internal teams, suppliers, and external stakeholders, • Produce regular health and safety performance reports, • Include risk mitigation plans and highlight emerging issues, • Support Access Management and Operational teams on safety matters, • Collaborate with Estates and Legal teams on site provider risks, • Assist with supplier governance and site induction processes, • Maintain risk assessments, corrective actions, and mitigation plans, • Ensure all safety records and trackers are accurate and up to date About You We’re looking for a proactive and detail-oriented professional with strong operational experience in health and safety. Experience & Qualifications • Experience in an operational H&S role, • Strong knowledge of health and safety regulations within telecoms or construction, • Experience conducting risk assessments, audits, and inspections, • Background working on telecoms cellular network infrastructure projects, • Good understanding of construction health and safety practices, • Knowledge of ISO 45001, • NEBOSH Construction Certificate, • Institution of Occupational Safety and Health (IOSH) membership, • Knowledge of Building Safety and CDM Regulations, • Experience applying Control of Asbestos Regulations

Our client has an exciting opportunity for a Head of Operations to join the team.\n\nLocation: Hampshire, RG1 3ER\n\nSalary: Competitive\n\nJob Type: Permanent, Full Time\n\nAbout The Company:\n\nA fast‑growing international product business operating within the automotive sector. The company designs, sources and distributes specialist components and branded products to customers across the UK, Europe and North America.\n\nWith ambitious plans to scale significantly over the next few years, the business is investing in systems, operational capability and infrastructure to support its next stage of growth.\n\nOperating in a highly entrepreneurial environment, the company prides itself on delivering premium quality products, exceptional customer service and a responsive supply chain. The leadership team is now seeking an experienced operational leader to build a scalable operations platform capable of supporting a £30M+ global business.\n\nHead of Operations – The Role:\n\nThis is a pivotal leadership role within a rapidly scaling business. The Head of Operations will take ownership of the end‑to‑end operational process, from production and supplier management through to inventory, warehousing and customer fulfilment.\n\nThe successful candidate will have the opportunity to shape and modernise the operational infrastructure of the company, introducing systems, improving planning and building the operational discipline required to support international growth.\n\nHead of Operations – Key Responsibilities:\n\n- Develop and execute a 3–5 year Operations strategy aligned to company growth objectives\n\n- Lead and integrate Production, Supply Chain, Planning, Warehousing and Logistics into a cohesive operational function\n\n- Own Sales & Operations Planning (S&OP) to align demand, production capacity and supply\n\n- Introduce operational KPIs, dashboards and reporting to provide real‑time business visibility\n\n- Identify and implement automation, process improvement and digitalisation initiatives\n\n- Build strong supplier relationships and optimise global supply chain performance\n\n- Improve production planning, inventory management and fulfilment efficiency\n\n- Manage operational budgets including COGS, labour and working capital\n\n- Drive continuous improvement initiatives across production and logistics\n\n- Ensure compliance with quality, environmental and health & safety standards\n\nHead of Operations – You:\n\n-Proven experience leading Operations within a manufacturing, assembly or product‑based environment\n\n- Strong understanding of production, supply chain, procurement, warehousing and logistics\n\n- Experience scaling operational capability within growing businesses\n\n- Commercially aware with a strong customer‑focused mindset\n\n- Comfortable working in entrepreneurial or founder‑led environments\n\n- A hands‑on leader capable of introducing structure, systems and operational discipline\n\n- Experience implementing operational KPIs, planning processes and continuous improvement initiatives\n\n- Strong stakeholder leadership and team development capability\n\nHead of Operations – Benefits:\n\n- Opportunity to play a key role in scaling a fast‑growing international business\n\n- High level of autonomy and influence within the leadership team\n\n- Competitive salary package\n\n- Opportunity to shape the operational strategy and infrastructure of the company\n\n- Long‑term career progression as the business grows globally\n\nTo submit your CV for this exciting Head of Operations opportunity, please click ‘Apply’ now

This is a rewarding opportunity to play an integral role in making critical strategic decisions for one of the UK’s largest infrastructure businesses. As one of the largest corporate bond issuers in the UK and with a shareholder group formed of large international pension funds and sovereign wealth funds, this is also an opportunity to engage with a truly diverse range of stakeholders, including regulators, rating agencies and investors.\n\nWhat you'll be doing as Head of Financial & Regulatory Modelling\nThis is a unique opportunity to analyse the key financial drivers of the company, understanding and optimising outcomes for shareholders, customers, debt investors, and regulators. As well as giving a holistic view of the company, this role is unique in its broad scope of skills, requiring technical ability, conceptual thinking, influencing and communication skills.\n\nKey accountabilities will incorporate:\nResponsibility for financial and regulatory modelling at Thames Water.\nYou will be the senior contact for Ofwat engagement regarding financial model development and population.\nLeading the development of financial models to incorporate rating agency methodologies.\nHeading up the engagement with the Business Planning team and wider business to ensure an appropriate planning approach.\nLeading risk/sensitivity analysis using financial models to understand risks and financial resilience.\nStakeholder management of shareholders, debt investors and banks regarding questions related to financial forecasts.\nCosting of capital analysis, including considering the regulatory perspective and future projections of financing costs.\nReview, analyse and challenge Ofwat's determinations.\nLed strategic creative thinking around ensuring the development of future regulatory approaches is best aligned with the requirements of our customers and shareholders.What you should bring to the role?\n\nExperience in presenting complex regulatory concepts to senior management.\nA flexible individual with a strong finance background, for example, accountancy qualified (CCAB) or equivalent.\nVast experience in the development and operation of financial models.\nHighly skilled in sophisticated data analysis.\nAbility to think critically and commercially, with high attention to detail, to assess business issues and opportunities.\nExpert knowledge of Excel and utilisation of the tool for financial modelling.\nStrong experience working within the utilities sector or another regulated environment.\nGood understanding of corporate finance principles.\nInfluencing skills with individuals at all levels in the business, including senior management.\nExcellent communication, relationship management and presentation skills.\nHigh level of business awareness.\nEnthusiastic and proactive approach.What's in it for you?\nThis is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey.\nCompetitive salary of up to £120,000 per annum, depending on experience.\nAnnual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) \nCar Allowance - £5,800.\nAnnual Bonus.\nPrivate Medical Health Care.\nContributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.\nPersonal Medical Assessments – Open to all once a year.\nAccess to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.\nPerformance-related pay plan directly linked to company performance measures and targets.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)\n\nWho are we?\nWe’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.\n\nLearn more about our purpose and values\n\nWorking at Thames Water\nThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.\n\nIf you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.\n\nReal purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.\n\nWe’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.\n\nWhen a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.\n\nDisclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Department: Operations\n\nReports to: Head of Project Delivery\n\nLocation: South of England / Remote\n\nThe Opportunity\n\nAs a Electric Project Manager at our company, you’ll be at the heart of delivering the infrastructure that powers some of the UK’s most exciting new developments. You’ll take ownership of projects from design through to commissioning, ensuring our electric networks are installed safely, efficiently, and to the highest standards.\n\nThis isn’t just a delivery role, it’s an opportunity to make a visible impact on communities across the country by helping to connect thousands of new homes and businesses to reliable, sustainable power. You’ll be the key point of contact for customers and stakeholders, representing the client’s commitment to quality, collaboration, and innovation.\n\nYou’ll join a supportive, growing business where your expertise is valued and your input helps shape how we deliver projects nationwide. Working alongside experienced engineers, designers, and partners, you’ll have the scope to influence how the client continues to lead the way in multi-utility adoption and delivery.\n\nWe’ll give you the autonomy to manage your projects, backed by a knowledgeable team, robust systems, and a culture that genuinely rewards initiative and problem-solving. If you’re looking for a role where you can combine technical excellence with real-world impact, this is your opportunity to grow with one of the UK’s most ambitious independent network operators.\n\nKey Responsibilities\n\nGeneral\n\n * Take reasonable care for your own health and safety and that of others affected by your actions or omissions\n\n * Responsible for ensuring that all activities related to their BAU Electric Project Delivery and 3rd Party Electric Point of Connection (PoC) aligns with UK SHE legislation and any regulatory licence obligations\n\n * Responsibility for following all company SHEQ policies and procedures\n Embody and promote company core values in all decisions and behaviour\n\n * Identify and raise process improvements and efficiencies with the UK Head of Project Delivery\n\n * Ensure activities are carried out in accordance with the team’s Table of Accountability (ToA) and RACI matrix\n\n * Promptly escalate issues using the correct channels and ensure resolution or acknowledgment\n\nRole Specific\n\n * Responsible for ensuring BAU Electric Projects and 3rd Party Electric Point of Connection (PoC) are delivered as per the companies current process and documented procedures\n\n * Accountable that all assigned project design activity is completed by accredited third parties and properly logged and reported in line with Guaranteed Standards of Performance (GSOP)\n\n * Manage each project in line with the capital budget, tracking performance, and ensure compliance with financial, commercial, and regulatory requirements\n\n * Be accountable that financial controls are adhered to, including timely purchase ordermanagement, invoice review, and variance reporting are being undertaken across all assigned projects\n\n * Responsible for conducting regular audits of all sites and partners ensuring that any issues or defects are managed to resolution using the current company systems and procedures\n\n * Work closely with internal and external stakeholders to ensure seamless asset handover with all documentation and contracts in place and that installation standards and pre-water on commissioning and testing meets or exceeds regulatory requirements\n\n * Provide ad hoc operational support to the Head of Project Delivery on all assigned BAU Electric Projects and 3rd Party Electric Point of Connection (PoC) for site enquiries or escalations\n\n * Ensuring assets are delivered to best industry standards\n\nAbout You\n\n * 5 years’ experience of working in Project Management or Team Supervision capacity within a ICP, IDNO or DNO\n\n * Demonstrable experience of the design and construction of electric High Voltage (HV) and Low Voltage (LV) network infrastructure\n\n * A good knowledge of electric Extra High Voltage (EHV) network infrastructure\n\n * A good working knowledge of the contestable and IDNO process\n\n * Excellent knowledge of multi utility industry asset standards such as NJUG\n\n * Strong stakeholder management and communication skills with experience of developing and managing personnel\n\n * Financial acumen and a track record of adhering to budgets\n\n * Woking knowledge of H&S management and audits\n\n * Experience of undertaking the role of Principal Contractor (PC) under CDM 2015 and a good understanding of the Principal Designer (PD) role and requirements.\n\n * An understanding of electricity regulatory standards applicable to the business and the processes required to be compliant with them\n\n * Expert knowledge of asset adoption and delivery legal documentation requirements\n\nYour Development and Benefits\n\nWe believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture

Operational Health & Safety Manager | Telecoms / Infrastructure Permanent Theale/Home We’re looking for an Operational Health & Safety Manager to join our HSQE team within Property, Legal & Estates. This is a key role supporting safe operations across our national estate and ensuring robust governance, risk management, and compliance. This position reports to the Head of HSQE and plays a central part in driving a positive safety culture and supporting operational teams, suppliers, and stakeholders. Responsibilities of the Operational Health & Safety Manager include: • Advising on operational Health & Safety risks across site maintenance and estates assurance projects, • Supporting teams to assess hazards, conduct risk assessments, and implement mitigation plans, • Providing governance across the central estate risk register, • Monitoring, analysing, and reporting on H&S performance and emerging risks, • Working with Estates, Legal, and suppliers to identify and manage site‑related safety issues, • Supporting incident investigations and contributing to continuous improvement, • Maintaining accurate records, corrective actions, and compliance documentation The successful Operational Health & Safety Manager will have: • Strong regulatory knowledge within mobile infrastructure, telecoms, or construction, • Experience conducting risk assessments, audits, and inspections, • Understanding of ISO 45001 and CDM Regulations, • NEBOSH Certificate (Construction preferred; General minimum), • 3+ years in an operational telecoms or construction environment, • IOSH membership desirable, • Confident communicator with strong analytical, problem‑solving, and stakeholder‑management skills, • Proactive, collaborative, and committed to high safety standards

Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. We've come a long way since we were first formed in 2012. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values. Key Roles and Responsibilities: This role operates across a portfolio of strategic and complex procurement categories, including both direct and indirect categories of spend, large-scale outsourcing agreements and joint ventures. It is responsible for negotiating both new and renewal contracts, developing and implementing procurement strategies, managing supplier relationships, and ensuring that all procurement activities from sourcing through to contract handover are carried out in accordance with Cornerstone’s governance and commercial frameworks. The role also contributes to the development of negotiation strategies, supports capability building within the procurement team, and ensures that best practices are embedded across the organisation. Delivery: • Implement sourcing process and strategies for goods or services, utilising commercial purpose-built contract models and templates in adherence to business policies and procedures., • Lead negotiations for new and renewal commercial agreements, ensuring alignment with service, quality, value, and risk expectations., • Develop and implement robust negotiation plans in collaboration with business stakeholders, operational and commercial teams., • Ensure scopes of work are properly formed and developed with fair allocation of risk., • Apply advanced negotiation techniques and procurement best practices across all engagement., • Manage end-to-end procurement processes, from sourcing through to contract execution and handover to contract management., • Establish collaborative ways of working with all relevant stakeholders for the successful transition of sourcing led execution to strategic supplier management., • Ensure all procurement activities are conducted diligently, transparently, and in line with delegated authority and compliance standards., • Challenge demand and aggregation of requirements of stakeholders to maximise overall value, whilst aligning to stakeholders’ objectives and priorities., • Support supplier performance and commercial relationship management in collaboration with functional stakeholders., • Ensure commercial systems and databases are maintained in a timely fashion., • Support and implement innovative initiatives to deliver sourcing led competitive advantage., • Provide regular procurement based reporting to Head of Procurement and Senior leadership in support of company strategy and aims., • Conduct regular competitor and supplier market watch assessments in the delivery of the optimal total cost of ownership., • Contribute to the development of the sourcing and commercial team to maximise value for the organisation by supporting and providing guidance to peers and fostering inter departmental teamwork. Role Expertise: • To succeed in this role, the postholder must demonstrate deep expertise in commercial negotiation and procurement process management. They must be confident leading high-stakes negotiations, managing complex supplier relationships, and influencing internal stakeholders at all levels., • The role requires a strategic mindset, strong commercial acumen, and the ability to adapt negotiation styles to suit different contexts. A commitment to continuous improvement and knowledge sharing is essential, as is the ability to embed best practices across the procurement function. Knowledge, Skills and Experience • 5-10 years proven experience leading complex commercial negotiations, including outsourcing and joint venture agreements., • Experienced in managing procurement processes from sourcing through to contract handover., • Experienced in working across multiple categories and with cross-functional teams., • Track record of coaching or mentoring stakeholders in negotiation or procurement practices., • Experience within the telecoms, construction, FM or utilities services sector is desirable but not essential. Skills & Knowledge • Advanced negotiation planning and execution skills., • Strong understanding of total cost of ownership and value-based procurement., • Ability to manage procurement governance and compliance., • Excellent stakeholder engagement and communication skills., • Strong organisational and process management capabilities., • Knowledge of contract law and supplier risk management., • Experienced with cross-functional collaborative working methods. What we offer • Competitive salary and an excellent bonus structure., • 30 days holiday., • Electric Car Scheme., • Competitive pension scheme., • Hybrid working., • Life insurance., • Cycle to Work., • Retail Discounts., • Competitive refer a friend scheme., • Private Healthcare Insurance. Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success. We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered. By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know. If this role is of interest to you and you would like to find out more, please do apply with an up-to-date version of your CV.

Contract: PermanentSalary: Competitive salary of up to £120,000 per annum, depending on experience.This is a rewarding opportunity to play an integral role in making critical strategic decisions for one of the UK’s largest infrastructure businesses. As one of the largest corporate bond issuers in the UK and with a shareholder group formed of large international pension funds and sovereign wealth funds, this is also an opportunity to engage with a truly diverse range of stakeholders, including regulators, rating agencies and investors. What you'll be doing as Head of Financial & Regulatory Modelling This is a unique opportunity to analyse the key financial drivers of the company, understanding and optimising outcomes for shareholders, customers, debt investors, and regulators. As well as giving a holistic view of the company, this role is unique in its broad scope of skills, requiring technical ability, conceptual thinking, influencing and communication skills. Key accountabilities will incorporate: • Responsibility for financial and regulatory modelling at Thames Water., • You will be the senior contact for Ofwat engagement regarding financial model development and population., • Leading the development of financial models to incorporate rating agency methodologies., • Heading up the engagement with the Business Planning team and wider business to ensure an appropriate planning approach., • Leading risk/sensitivity analysis using financial models to understand risks and financial resilience., • Stakeholder management of shareholders, debt investors and banks regarding questions related to financial forecasts., • Costing of capital analysis, including considering the regulatory perspective and future projections of financing costs., • Review, analyse and challenge Ofwat's determinations., • Led strategic creative thinking around ensuring the development of future regulatory approaches is best aligned with the requirements of our customers and shareholders. What you should bring to the role?, • Experience in presenting complex regulatory concepts to senior management., • A flexible individual with a strong finance background, for example, accountancy qualified (CCAB) or equivalent., • Vast experience in the development and operation of financial models., • Highly skilled in sophisticated data analysis., • Ability to think critically and commercially, with high attention to detail, to assess business issues and opportunities., • Expert knowledge of Excel and utilisation of the tool for financial modelling., • Strong experience working within the utilities sector or another regulated environment., • Good understanding of corporate finance principles., • Influencing skills with individuals at all levels in the business, including senior management., • Excellent communication, relationship management and presentation skills., • High level of business awareness., • Competitive salary of up to £120,000 per annum, depending on experience., • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays), • Car Allowance - £5,800., • Annual Bonus., • Private Medical Health Care., • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution., • Personal Medical Assessments – Open to all once a year., • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Contract: PermanentSalary: Competitive salary up to £86,000 per annumThe Head of Process Excellence is a senior leadership role within Thames Water’s Digital function, responsible for driving operational efficiency, consistency, and continuous improvement across digital processes. This role will lead the optimisation of workflows, champion improvement methodologies, and build the capability needed to embed a culture of operational excellence across Digital. Joining early in Digital’s improvement journey, this role presents a rare opportunity to shape and define the process excellence capability from the ground up. The successful candidate will help establish the standards, frameworks, and strategic direction that will underpin how Digital continuously improves its performance and delivers value to the wider business. The role works closely with stakeholders across the Digital function and the broader Thames Water Senior Leadership Team. The position holds a direct revenue budget of under £1m and manages a small team of fewer than five people, while contributing to the delivery of wider Digital financial efficiencies. What you’ll be doing as Head of Process Excellence • Lead the design, deployment, and continuous improvement of process excellence initiatives across Thames Water’s Digital function., • Develop and implement frameworks and methodologies for continuous improvement, using data-driven insights and industry best practices., • Identify opportunities to simplify, streamline, and transform digital processes through close collaboration with cross-functional teams., • Establish and monitor process performance metrics and KPIs to track improvements, performance trends, and operational impact., • Drive the adoption of improvement methodologies., • Investigate and embed process workflow automation and AI as governed, scalable capabilities that standardise execution, improve performance, and ensure control, transparency, and regulatory compliance., • Champion a culture of innovation, operational excellence, and continuous improvement across the Digital organisation., • Mentor team members and stakeholders in process improvement approaches, building organisational capability and confidence., • Engage with senior leadership to align process excellence initiatives with Thames Water’s strategic objectives and digital roadmap., • Provide clear reporting and insight on process performance and improvement outcomes to senior stakeholders., • Support the identification and delivery of operational efficiencies across the Digital function., • Proven experience leading process excellence or operational improvement initiatives in large, complex organisations., • Strong background in digital transformation, operational improvement, or service optimisation environments., • Demonstrated experience applying structured process improvement methodologies such as Lean, Six Sigma, or Agile., • Strong analytical and problem-solving capabilities with the ability to interpret data, diagnose operational issues, and implement effective solutions., • Excellent leadership and stakeholder management skills with the ability to influence at senior levels across business and technology teams., • Outstanding communication and presentation skills, able to engage and inspire diverse audiences., • Experience driving organisational change and embedding a continuous improvement culture., • Strong knowledge of process improvement frameworks, including Lean, Six Sigma, Agile, or similar methodologies., • Experience in defining and implementing operational performance metrics, KPIs, and reporting frameworks., • Experience in analysing operational and service performance data to identify improvement opportunities., • Understanding of digital operating models, service management processes, and workflow optimisation., • Professional certification in process improvement methodologies such as Lean Six Sigma Black Belt or equivalent., • Experience working within regulated or asset-intensive industries such as utilities, energy, infrastructure, or transport., • Experience in building or establishing a process excellence or continuous improvement function., • Competitive salary up to £86,000 per annum, depending on experience., • Car allowance - £5,800, • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)., • Performance-related pay plan directly linked to both company and individual performance measures and targets., • Generous Pension Scheme through AON.

Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. We've come a long way since we were first formed in 2012. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values. As our Operational Health & Safety Manager, you’ll play a key role in driving a safe, compliant, and risk aware environment across our Operational Site Maintenance and Estates Assurance projects. You will: • Partner with Operational teams to identify, assess, and manage reported hazards., • Support Project teams in evaluating Health & Safety risks and putting effective mitigation plans into action., • Monitor, analyse, and report on Health & Safety risks across our estate., • Work closely with Estates Management and Legal teams to understand and manage Site Provider related risks., • Produce sharp, insight led performance reports, including trend analysis., • Provide expert Health & Safety guidance to our maintenance suppliers, ensuring strong governance and issue resolution., • Deliver clear, accurate reporting on performance, risks, and mitigation activity. What You’ll Do • Support Operational Project teams to assess and categorise reported site hazards, • Escalate emerging risks and issues to the Head of HSQE & the Head of Operations, • Providing a level of governance across the Centralised Estate Risk Register, • Support the Operations teams and the maintenance contractor to triage and prioritise health and safety hazards reported., • Support the Access Management Team on safety related issues and advice, • Support the Operational project teams to identify and correctly categorise health and safety risks, • Consult with the Estates Management team on Site Provider health and safety risks and issues, • Support the HSQE Incident Manager investigation process What You’ll Bring • Good general all round Regulatory knowledge of the mobile infrastructure industry, • Experience in conducting risk assessments, • Experience in conducting health and safety audits and inspection, • Preferred NEBOSH Certificate in construction (or general as a minimum)., • 3+ years working in an operational role in telecoms or construction environments, • IOSH registered member, • Experienced in working in a Safety Support role Why Join Us? . Reward & Recognition: Competitive salary and an excellent bonus structure. Time to Recharge: 30 days’ annual leave. Long Term Security: Competitive pension scheme and life insurance Flexibility: Hybrid working to help you balance work and home life. Health & Wellbeing: Private medical insurance including dental and optical cover. Lifestyle Perks: Cycle to Work scheme, Electric Car scheme, and retail discounts. Community & Growth: A generous refer a friend scheme. Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success. We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered. By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know. If this role is of interest to you and you would like to find out more, please do apply with an up to date version of your CV.

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