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Job Specification: Quality Assurance, Product Safety & Compliance Manager (Hybrid) Location: Chesham (3 days office / 2 days WFH per week, after probation) Reports to: Head of Product Development Manages: 1 China-based QA Executive Travel: 1–2 China trips per year Role Purpose To lead Craft Buddy’s product safety, quality, testing and compliance processes across all worldwide markets. This vital role owns the full QA lifecycle, from pre-production to shipment release, and plays a key part in implementing Craft Buddy’s new Quality Management System. Strong communication skills are essential - the person must be able to synthesise and simplify complex technical information into clear, actionable requirements for suppliers, internal teams and external stakeholders. Key Responsibilities Quality and Safety Management System · Work with our QA Consultant and internal teams to help lead the design, rollout, and ongoing maintenance of Craft Buddy’s new Quality and Safety Management System. · Translate complex standards, reports, and regulatory requirements into simple, practical workflows for product, operations, and suppliers. · Support training and adoption of QMS processes across teams. Quality and Safety Assurance · Oversee seasonal Product Risk Assessments (Spring Summer /Autumn Winter). · Review BOMs, specifications, samples, and inspection reports from China. · Manage all lab testing activities: identify samples, submit to Intertek, track progress, discuss results, and maintain structured documentation. · Maintain organised records of all test reports, SKU references, and QA files. · Prepare special test packages for selected overseas key customers · Produce required reports (plastic tax, packaging material, microplastics, etc). · Issue Certificates of Conformity for FOB customers on request. · Conduct vendor evaluations and manage vendor quality responsibilities. · Track corrective actions, and ensure supplier follow-up · Handle communication with customers and licensors on QA Matters Compliance · Manage licensor compliance queries. · Prepare customer questionnaires, audit forms, declarations, and compliance documentation. · Monitor and file BSCI/SMETA/ethical audit reports. · Ensure regulatory compliance across UK/EU/US (including standards such as EN71, REACH, CPSIA, ASTM, etc. – prior experience beneficial but not essential). Cross-Functional Collaboration · Engage early with Product Development on artwork checks, packaging approvals, sample reviews, and design-stage risk assessments. · Manage the working relationship with Intertek and other external labs. · Supervise and support the China-based QA executive. · Work closely with suppliers and internal teams to ensure corrective actions are delivered; and communicate with external stakeholders (Eg customers) on QA matters Skills & Experience Essential · Strong QA or compliance experience within consumer products. · Experience working with Far East suppliers and QC/QA processes. · Ability to synthesise complex technical information, and report it concisely and present it clearly. · Highly organised with excellent documentation and follow-through. · Strong communication skills and confidence managing external partners. Nice-to-Have · Toy or craft industry QA experience. · Knowledge of EN71, REACH, ASTM, CPSIA, BSCI/SMETA. · Licensor portal experience · Vendor audit experience · Mandarin language skills. Salary Range £38,000 – £43,000, depending on experience. Start date: ASAP

Why work for us? • Work/ Life Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility, • Bonus? Up to 15% of salary able to be achieved on a quarterly basis, • Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar, • Financial Support? Access wages as you earn them through Wagestream,, • Development? Inspirational career development programmes, • Recognition? Dedicated reward and recognition platform, • Discounts? Food and Accommodation discounts nationwide, • Personal support? Employee assistance programme and wellbeing support This isn’t just another Chef de Partie job — this is your chance to be part of a kitchen team that lives and breathes our core values Driven by People, Inspired by Innovation and Crafted for Guests. Here, we don’t just want a Chef de Partie, we want someone who wants to be part of a winning team, creating great dishes every day. Someone who cares about food, and about the people cooking it. If you want ownership, development, and a role that respects your craft, you’re in the right place. Nestled in the heart of the Chiltern Hills, The Nags Head is a distinguished 15th-century country inn that seamlessly blends historical charm with modern sophistication. Located in the picturesque village of Great Missenden, just 40 minutes from Central London, this AA 4-star graded establishment offers guests an authentic countryside experience with contemporary comforts. Culinary excellence is at the forefront of The Nags Head's offerings, showcasing locally sourced ingredients and seasonal produce. Diners can savour dishes off the chef led menu, complemented by an extensive wine list and a selection of local ales and craft beers Beyond its gastronomic delights, The Nags Head serves as a hub for community events and special occasions. With its spacious beer garden, pet-friendly policy, and family-friendly environment, it's a favourite among locals and visitors alike. The job in a nutshell * Prepare and present dishes to the highest standard across your section * Maintain excellent food hygiene and kitchen safety practices * Support the Sous Chef and Head Chef in day-to-day operations * Contribute to menu development with seasonal and creative ideas * Help train and guide junior kitchen staff What we are looking for: * Previous experience as a Chef de Partie or strong experience as a Commis ready to step up * A genuine love of cooking and attention to detail * Team player with a positive attitude and strong communication skills * A calm head under pressure and a drive to continuously improve * Food hygiene certificate (Level 2 minimum preferred) Ready to work in a kitchen that runs on trust and talent? Apply now and lets talk about where your skills could take you next INDMP

Why work for us? • Work/Life Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility, • Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar, • Financial Support? Access wages as you earn them through Wagestream,, • Development? Inspirational career development programmes, • Recognition? Dedicated reward and recognition platform, • Discounts? Food and Accommodation discounts nationwide, • Personal support? Employee assistance programme and wellbeing support We’re looking for a talented and motivated Sous Chef to join our kitchen team This is a fantastic opportunity for a skilled chef who’s ready to take on a leadership role, support the Head Chef, and help shape a kitchen known for consistency, creativity, and teamwork. If you want ownership, influence, and a role that respects your craft, you’re in the right place. Nestled in the heart of the Chiltern Hills, The Nags Head is a distinguished 15th-century country inn that seamlessly blends historical charm with modern sophistication. Located in the picturesque village of Great Missenden, just 40 minutes from Central London, this AA 4-star graded establishment offers guests an authentic countryside experience with contemporary comforts. Culinary excellence is at the forefront of The Nags Head's offerings, showcasing locally sourced ingredients and seasonal produce. Diners can savour dishes off the chef led menu, complemented by an extensive wine list and a selection of local ales and craft beers Beyond its gastronomic delights, The Nags Head serves as a hub for community events and special occasions. With its spacious beer garden, pet-friendly policy, and family-friendly environment, it's a favourite among locals and visitors alike. The job in a nutshell * * Work alongside the Head Chef to manage daily kitchen operations * Lead and motivate the brigade, ensuring smooth and efficient service * Maintain high standards of food presentation, consistency, and hygiene * Contribute to menu development using fresh, seasonal ingredients * Train junior staff and uphold a culture of respect, safety, and excellence * Manage ordering, stock control, and kitchen admin when required What we are looking for: * * Previous experience as a Sous Chef or strong CDP ready to step up * Confident with all sections of the kitchen and leading service * Passion for quality, detail, and seasonal food * Strong organisational and communication skills * Ability to thrive under pressure and maintain a positive team environment * Knowledge of food safety standards and compliance Ready to work in a kitchen that runs on trust and talent?Apply now and lets talk about where your leadership could take you next INDHP

Sustainability Lead M40 Corridor £50,000 - £60,000 + 10% c/a + package Our client is a leading main contractor delivering major construction and technical projects across the UK. They are seeking a Sustainability Lead to join their team and play a key role in driving environmental and sustainability performance across their portfolio. The successful candidate will act as the project sustainability subject matter expert — supporting construction operations, guiding project teams through BREEAM, LEED and Low Carbon Construction requirements, and ensuring the business continues to build in line with its sustainability strategy, Responsibilities Project Compliance • Serve as the key contact for assigned projects, providing sustainability and environmental guidance to construction teams., • Contribute to the development and delivery of internal sustainability and environmental training., • Monitor and report monthly on project sustainability performance and progress., • Support teams with planning conditions and sustainability KPIs., • Undertake site visits and inspections to ensure compliance and promote best practice., • Produce project environmental and sustainability documentation such as Construction Environmental Management Plans (CEMPs) and Pollution Incident Response Plans. Building & Project Certification • Support teams in understanding and achieving certification targets (BREEAM, LEED)., • Engage with the supply chain to ensure certification evidence is gathered on time., • Manage and maintain certification trackers to ensure compliance and auditability., • Act as the main point of contact for clients and consultants regarding certification progress and requirements., • Identify and escalate risks to meeting certification targets., • Share knowledge and promote process improvement across the business for BREEAM and other certifications. Sustainability Strategy • Support the Head of ESG with delivery and performance monitoring of the company’s sustainability strategy., • Integrate sustainability objectives into day-to-day project operations., • Contribute to the ongoing development of the Environmental Management System and ESG documentation., • Champion continuous improvement and drive sustainability initiatives across the business. Requirements • Strong understanding of sustainability standards and frameworks such as BREEAM, LEED, and ISO 14001., • Experience working on construction projects with a sustainability or environmental focus., • Excellent communication and stakeholder engagement skills., • Relevant environmental or sustainability qualifications (IEMA, BREEAM Assessor, or equivalent) are advantageous. This is a fantastic opportunity to join a forward-thinking contractor with a genuine commitment to sustainable construction and innovation.

We are seeking an experienced Interim Head of HR to lead and manage the Human Resources function within a not-for-profit organisation. Description The Interim Head of HR will: Oversee and manage the Human Resources operations, ensuring alignment with organisational objectives. Profile A successfu

A prominent educational institution in High Wycombe seeks a strategic Head of Practice Learning to lead the College of Health and Society's practice learning operations.

We’re pleased to be working with our specialist mortgage lender client, as they seek a Head of Underwriting to join the organisation owing to retirement. Reporting into the Head of Operations, this role holder will have responsibility for the Mortgage Underwriting Team, ensuring high customer care

As our Head of Operations you will consolidate and strengthen operational delivery across a number of mission critical areas impacting member experience, certification and customer service. Contribute to strategic planning as part of the Senior Management Team, supporting delivery of the Business Pl

The Head of Estate Operations is responsible for leading the day-to-day delivery of estates services across the College. The role oversees operational managers within compliance, maintenance, campus operations and facilities hire, ensuring coordinated and high-quality service delivery. Lead and coor

Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Shape the future of our network operations strategy, overseeing upgrades, expansions, and security measures. Whoever you are, wherever you are and whatever

Managing services that handle over 650,000 tonnes of waste each year across Essex, you will oversee operations spanning 21 Recycling Centres, 4 Transfer Stations, and multiple closed landfill sites, supported by a workforce of over 200 operational staff. It demands strategic oversight of complex com

VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams. You will identify opportunities, generate new leads and manage the company’s wide range of produ

Description The Head of Operations will serve as the senior leader responsible for overseeing the entire plant's operations ensuring efficient production, effective resource utilization, and adherence to high safety and quality standards. The Head of Operations will lead cross-functional teams,

Head of Operations & Partnerships. Work with CFO and Head of Customer Engagement to deliver growth initiatives. Lead recruitment of senior sales professional.

Ability to represent our in a professional manner during presentations and ability to conduct in-depth presentations of our products and services, in person and on-line. Ability to travel of up to 30% of the time. Responsible for the development and delivery of all service-related products.

As our Head of Operations you will consolidate and strengthen operational delivery across a number of mission critical areas impacting member experience, certification and customer service. Contribute to strategic planning as part of the Senior Management Team, supporting delivery of the Business Pl

This role offers a competitive salary of £60,000 plus commission and autonomy in shaping processes and driving business success. A leading recruitment firm is seeking an Operations Manager in the United Kingdom to lead operational performance and employ strategic initiatives within the insurance in

Our client, a growing specialist commercial mortgage lender, has an exciting new opportunity for a Head of Mortgage Operations. You’ll run the day-to-day delivery of post-offer lending and savings services, making sure everything meets regulations and that you deliver great customer experiences. S

A leading retirement living organization seeks a General Manager for its new community in West Malling.This role involves leading the operational delivery and shaping the culture while ensuring exceptional hospitality and engagement.The ideal candidate will have significant operational experience an

Reporting to the Head of UK Compliance (SMF16 and 17), the Head of Compliance Operations & Monitoring will play a key role in ensuring compliance with all relevant regulations and implementing effective compliance monitoring frameworks. Head of Compliance Monitoring & Operations. Work with the UK He

This new role sits within the EMT, working alongside and collaboratively with our Chief Executive Officer, Head of Artist Support and Head of Property. London based charity Acme is looking for a newly created Head of Operations. This role balances senior, organisational-wide strategic and financial

A leading insights company is seeking a Chief Research Operations Officer (CROO) to oversee all research operations globally, ensuring high quality and efficiency. This remote position allows for significant impact in shaping global operations and requires excellent leadership skills as well as occa

A solid understanding of SaaS RevOps principles and how to adapt them to professional services models. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success. You'll collabor

A London based charity is seeking a Head of Operations to lead its newly formed Operations team. Candidates must have at least 5 years of financial management experience and a strong background in operational leadership. The role involves managing day-to-day operations, implementing systems, and ens

We’re looking for an experienced Head of Product Operations to take our Digital organisation to the next level. You’ll be part of a fast‑moving, highly skilled team, shaping the next generation of investment and client‑facing applications. Track record of leading a Product Ops team, implemen

A prestigious educational institution in Greater London is seeking a Head of Operations to provide strategic leadership and oversee the operational functions of the school. Benefits include competitive salaries, professional development, and generous pension schemes.

A renewable energy firm in the UK is seeking a General Manager to oversee core business operations, ensuring project efficiency and customer satisfaction.

A health and wellness company in Greater London seeks a Head of Vitality Programme Partnerships Operations to manage operational relationships and strategic initiatives. Ideal candidates have account management experience, health insurance knowledge, and skills in Microsoft Office, SQL, and Power BI

We’re looking for an experienced Head of Product Operations to take our Digital organisation to the next level. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. From college students to seasoned and experienced profes

A leading UK bank is seeking a Head of Security Operations to drive the cyber defence strategy, focusing on threat monitoring and incident response. This position offers competitive salary and hybrid working options.

Head of Research Management Operations. Hybrid working (60% of time in office). Due to the high number of applications, we are unable to reply to everyone individually.

This is an excellent opportunity for an operations manager seeking progression or a current head of operations from another fund. An investment management firm in Greater London is looking for a Head of Credit Operations to support the COO in building infrastructure and enhancing the operational mod

A broadcasting and media company based in London seeks a Head of Production Management to lead the production management team.

A leading hospitality provider in Greater London is seeking a Director of Engineering to oversee the engineering team and ensure compliance with health and safety regulations.

A solid understanding of SaaS RevOps principles and how to adapt them to professional services models. Experience operating in a matrix organization, including stakeholder engagement and influencing business heads and operations management. By joining us, you'll be at the forefront of innovation in

The Head of Design Operations will lead the operational strategy and execution for the design function, ensuring the delivery of high-quality, client-centric experiences across digital platforms. Stay ahead of industry trends, introducing best practices in design operations, tooling, and methodologi

Reporting to the Head of UK Compliance (SMF16 and 17), the Head of Compliance Operations & Monitoring will play a key role in ensuring compliance with all relevant regulations and implementing effective compliance monitoring frameworks. Head of Compliance Monitoring & Operations. Maintaining key per

Working with the other senior stakeholders in the business and team members, you will be tasked with ensuring ongoing development of the operating model and smooth running of the firm's day-to-day operations in support of their the front office, and internal and external relationship management. Exc

A leading fuel card solution provider in the UK is seeking a Head of Operations to join their executive team. The ideal candidate will have a strong background in operations and commercial roles, proven success in partnership development, and an analytical approach to decision-making.

A leading financial services firm is seeking a Head of Design Operations to lead their design function. This role will oversee a team of product designers, ensuring high-quality client-centric experiences across digital platforms. The ideal candidate will have proven experience in design operations

The Head of Design Operations will lead the operational strategy and execution for the design function, ensuring the delivery of high-quality, client‑centric experiences across digital platforms. Stay ahead of industry trends, introducing best practices in design operations, tooling, and methodolo

A leading financial services technology firm in Greater London seeks an experienced Head of Product Operations to define and execute product ops strategy. Candidates should have 8+ years in Product Operations or Management and a proven ability to establish product functions. A hybrid work model and

As Head of Operations, you will be crucial to the efficient delivery of the school’s operational functions, providing strategic leadership and operational oversight for a number of key areas, such as facilities management, health and safety, enterprise and commercial development, and operations an

A leading cryptocurrency platform is seeking a Head of Compliance for Europe. This position offers opportunities for professional growth and innovation.

Experience managing and mentoring teams with a track record of building high-performing operations functions. At Hyperlayer we are proud of our in-office culture. A balance of strategic ownership and hands-on delivery comfortable both setting direction and rolling up your sleeves.

Location:** Based in London at clients London HeadquartersOperational Mastery: Maintain deep understanding of the client's needs across all facilities, ensuring JLL delivery consistently exceeds their evolving requirementsEmployee Experience Focus: Create workplace environments where the cli

The Head of Operations manages the professional services team within the department, working across the Centre for International Education and Languages (CIEL). This is a full-time, fixed-term role until May 2026, offering a competitive pay range based on skills and experience. The department, King'

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Assist the Director of Partnerships with implementation of launch items with specific focus on the introduction of new partners and initiatives. A pension of up to 12