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1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our team to meet that demand. Our platform powers everything from automated compliance monitoring to AI-driven adviser guidance, helping some of the UK’s largest financial institutions deploy AI safely within FCA-regulated environments. The Role We’re looking for a Technical Platform Owner to sit at the heart of our Platform Engineering function, the team responsible for building the shared foundations that power every Aveni product. This is a newly created role, designed to bring structure, clarity and momentum to a rapidly scaling engineering environment. With multiple product teams depending on shared platform capabilities across five engineering domains, the complexity of coordinating, prioritising and shaping work has grown significantly. You’ll own that coordination layer. Working closely with our Head of Platform Engineering, you’ll act as the bridge between product and platform teams, ensuring work is properly defined, prioritised and technically understood before engineers begin delivery. You’ll help create the systems, processes and communication rhythms that allow our platform engineering teams to move quickly without sacrificing quality. This is an ideal role for someone who combines technical credibility with strong organisational instincts and enjoys bringing clarity to complex engineering environments. What You’ll Be Doing Acting as the primary intake point for platform requests coming from product teams and stakeholders. Running requirements workshops to turn high-level product goals into clearly scoped platform initiatives. Owning sprint planning, backlog refinement and quarterly planning across multiple platform squads. Collaborating closely with engineers and technical leads to shape work items with the right technical depth and acceptance criteria. Managing competing priorities across multiple engineering domains while maintaining delivery quality and alignment. Communicating platform roadmap progress, delivery status and risks clearly to both technical and non-technical stakeholders. Identifying inefficiencies in platform workflows and improving how work moves through the organisation. Using AI tooling and automation to improve engineering coordination, delivery visibility and operational efficiency. What We’re Looking For Previous experience as a Technical Product Owner, Technical Programme Manager, Engineering Delivery Lead, or similar role within a software engineering environment. A background in software engineering or hands-on technical delivery, with the ability to build credibility quickly with engineering teams. Experience coordinating work across multiple engineering squads or technical domains simultaneously. Strong facilitation and stakeholder management skills, with the confidence to lead technical discussions and planning sessions. The ability to bring structure and clarity to ambiguous or fast-moving problems. Familiarity with cloud-native architectures and distributed systems. Experience working in modern engineering environments using technologies such as AWS, Node.js and Python. A collaborative mindset with strong communication skills and a pragmatic approach to delivery. Why Join Aveni Work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. Help shape the future of an AI-native engineering organisation during a major growth phase. Join a team that actively embraces AI-assisted development and operational tooling. Influence how platform engineering operates across the business at a strategic level. Be part of a close-knit, ambitious company that values curiosity, ownership and thoughtful execution. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI. Benefits at Aveni. What you’ll love: Remote-first working across the UK Work abroad policy Co-working spaces available 34 days holiday (including flexible bank holidays) and your birthday off Company-wide off-sites Optional Personal Development Plan Flexible benefits platform Protection essentials including Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution with optional increased contributions) Private health and dental care Potential share options Enhanced family leave

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

We are currently recruiting an Security Lead - Africa & Asia to join our Safety and Security Team. This is a remote position open to candidates based in an existing Relief International country of operations, with up to 50% international travel across Africa and Asia, including to high-risk and conflict-affected environments. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring advanced pre-employment checks and enhanced due diligence. About Relief International Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. About the Opportunity The Africa & Asia Security Lead provides strategic security leadership across Relief International’s country programmes in Africa and Asia, strengthening Security Risk Management (SRM), access strategies and Duty of Care standards across a diverse and complex portfolio. Reporting to the Global Security Director, this role works closely with Country Directors, senior management teams and security focal points to ensure robust security frameworks, effective incident management and the continuous development of security capacity across multiple countries. Your Responsibilities This role includes the following responsibilities. • Provide strategic leadership and oversight of security risk management, access and safety frameworks across Relief International’s Africa and Asia portfolio., • Lead responses to critical security incidents and provide expert guidance to country teams, senior management and global leadership during emergencies., • Conduct security assessments, field visits and audits to strengthen compliance, preparedness, risk mitigation and operational resilience across country programmes., • Deliver training, coaching and capacity-building initiatives for security focal points, senior managers and country teams, including critical incident management and security risk management training., • Represent Relief International in regional security coordination forums, donor engagements and inter-agency networks, while contributing to the development of global security policy and strategy. Frequent international travel, including at short notice, is required. About You You will bring the following experience and skills. • Bachelor’s degree or equivalent professional experience in security, risk management, international relations or a related field., • Substantial proven experience leading security, access and risk management functions within humanitarian or NGO operations in conflict-affected and complex environments., • Strong experience supporting multi-country or regional portfolios, including security risk management, critical incident management and security strategy development., • Demonstrated expertise in security training, mentoring and capacity building, including supporting security focal points and senior management teams across multiple locations., • Strong knowledge of Security Risk Management (SRM) processes, security frameworks, ISO standards and humanitarian security best practice., • Excellent analytical, leadership, communication and stakeholder engagement skills, with the ability to operate independently and make sound decisions in challenging environments., • Professional fluency in English and French is essential. Knowledge of Arabic, security risk management certifications, HEAT/HEIST qualifications, emergency first aid certifications and humanitarian access negotiation experience are desirable. How To Apply To apply for this post, click on the button in the job advert page. • You will be asked to upload a CV and Cover Letter., • The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit. Closing Date August 7, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.

Role: Quality & Compliance Lead - Restart Salary: £35,000 - £38,000 Per Annum Based on Qualifications and Experience Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: Grimsby & Scunthorpe Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success. Alongside a rewarding role where you can make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying service Make a difference through meaningful employment To lead and drive quality assurance, compliance, audit readiness and continuous improvement activity across Restart Services and future contracts delivered within the postholders geographical area of responsibility. Operating across the Grimsby and Scunthorpe locations, the role will provide strategic and operational oversight of quality standards and assurance that service delivery is aligned with applicable contractual, Prime Provider and organisational requirements, while promoting a culture of excellence and continuous improvement. The postholder will line manage the Quality Adviser(s), provide operational cover for quality assurance activity where required, and act as a key point of expertise for quality, compliance and governance. About Standguide For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment. As an employee-owned organisation, were committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support. What youll do As a Quality & Compliance Lead, youll: Lead quality and compliance activity across Restart provision and future contracts within the postholders area of responsibility. Monitor, support and provide assurance that service delivery is aligned with applicable DWP, Prime Provider, contractual and organisational requirements. Provide visible quality leadership across locations and promote a consistent and standardised approach to quality assurance. Line manage the Quality Adviser(s), including objective setting, supervision, wellbeing support, coaching, development planning and performance/appraisal processes in accordance with company policy. Lead preparation for, and support responses to, PCO, CSS and other Prime Provider and internal compliance reviews. Maintain effective audit-readiness and evidence-management processes. Coordinate corrective action plans, monitor progress and support the effective embedding of agreed actions. Establish routine compliance and assurance checks and provide clear, evidence-based feedback to relevant managers and senior leaders. What youll need Were looking for someone who has: Level 2 qualification or equivalent in English and Maths. Demonstrable experience of quality assurance, compliance monitoring and/or audit within a regulated, contractual or government-funded environment. Experience of analysing quality and performance information and producing clear reports, findings and recommendations. Experience of conducting quality reviews, observations, validation or assurance activities. Experience of identifying quality risks, trends and opportunities for continuous improvement. Competence in Microsoft Office, particularly Excel, and experience using CRM, case-management or similar digital systems for evidence capture and assurance. A full driving licence and access to a vehicle are required. Alternative travel arrangements and reasonable adjustments will be considered where appropriate. Overseas equivalent qualifications will be considered We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role. Equality and accessibility Standguide is an Equal Opportunities Employer and a Disability Confident Leader. Were committed to equality of opportunity and value the diversity of our employees, applicants and customers. Well consider reasonable adjustments throughout the recruitment process. Please contact recruitment @standguide couk if you need the advert or application information in another format or require an adjustment at any stage. All applicants will be assessed fairly against the published criteria for the role. Pre-employment checks Any offer of employment will be subject to satisfactory references, confirmation of the applicants right to work in the UK and an Enhanced DBS check. Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved. For a copy of the full job description and person specification, please email recruitment @standguide couk TPBN1_UKTJ

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our platform helps some of the UK's largest financial institutions deploy AI safely within FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We're looking for an experienced Head of Customer Success to lead and grow our Customer Success team as we scale. At Aveni, we want customers who don't stay with us because switching is a hassle, we want them staying because the experience we give them is genuinely worth it, and recommending us because of it. This role carries real weight in making that true, and it calls for ambition and energy, not just steady management. In this role, you'll build a high-performing team and a scalable operating model that ensures customers consistently realise measurable value from Aveni's AI platform. Working closely with Sales, Product, Implementation and Support, you'll own customer retention, customer health and long-term value creation while acting as the executive voice of the customer across the business — setting the standard for what an exceptional Aveni customer experience feels like, and holding the rest of the company to it Lead and develop a high-performing Customer Success team, creating a culture of accountability, coaching and continuous improvement — including a structured coaching and mentoring programme that helps CSMs grow in confidence and capability as the team scales. Own the Customer Success operating model, customer lifecycle and engagement framework, including how we segment and serve customers across different verticals and account sizes. Working closely with Implementation and Enablement teams to ensure the handover of responsibilities between teams is clear, avoiding unnecessary overlap. Ensure customers achieve measurable business outcomes and maximise value from Aveni's platform, with a consistently excellent standard of service regardless of customer size or tier. Lead and embed a customer insight strategy, enabling Aveni to understand the heartbeat of our customers, and use that to deliver the best customer experience and outcome. Act as Executive Sponsor for customer relationships, supporting the team through complex customer situations and executive engagement. Own Customer Success performance across Gross Revenue Retention (GRR), Net Revenue Retention (NRR), customer health and customer satisfaction. Partner closely with Sales to support renewals, customer growth and strategic account planning. Collaborate with Product, Implementation and Support to deliver a seamless end-to-end customer experience, including leading the customer-facing response during service incidents. Champion the Voice of the Customer, ensuring customer insight informs product development, service improvements and business strategy. Build scalable processes, reporting and AI-enabled customer intelligence — using product usage and outcome data, not manual tracking, to drive prioritisation and continuous improvement. Essential Significant leadership experience within Customer Success, Strategic Account Management or Client Services. A proven track record of improving customer retention, renewals, expansion and customer satisfaction. Experience building, scaling or transforming Customer Success functions within a SaaS, AI or technology business. Experience leading enterprise customer relationships and supporting executive-level engagement. Strong leadership, coaching and stakeholder management skills. Commercial acumen with experience managing forecasting, customer health and revenue retention. A data-driven approach to decision making with experience using CRM and Customer Success platforms. A proactive, customer-centric mindset with a passion for helping customers succeed. Nice to Have Experience within AI, compliance or regulated technology. Experience working with Financial Services organisations. Experience implementing Customer Success tooling, health frameworks or AI-enabled customer intelligence. Experience building customer advocacy programmes or executive customer communities. You'll lead one of the most important functions in the business, helping define how enterprise organisations successfully adopt AI within highly regulated environments. As our Head of Customer Success, you'll shape the customer experience from onboarding through to long-term partnership, ensuring our customers realise measurable value while influencing product direction, commercial strategy and the future evolution of our platform. You'll have the opportunity to build and scale a modern Customer Success organisation, leveraging data, automation and AI to create an exceptional customer experience at a pivotal stage of Aveni's growth. Remote-first working across the UK. Company-wide offsites and regular in-person gatherings. Work abroad policy. Optional Personal Development Plan. Flexible benefits platform, allowing you to choose the benefits that matter most to you. Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution. Private health and dental care. At Aveni, we believe diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about building world-class customer organisations and helping shape the future of AI in financial services, we'd love to hear from you. Even if you don't meet 100% of the requirements, we'd still encourage you to apply if you believe you'd be a great fit.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, our mission is to empower the world to build a safer internet. As a Senior Account Executive, Commercial, you will help organizations strengthen their security posture by introducing HackerOne’s AI-powered Attack Resistance Platform to commercial customers. You’ll own the full sales cycle, develop trusted relationships with security and technology leaders, and help customers solve complex security challenges through a consultative, outcome-focused approach. In this role, you’ll operate with a high degree of autonomy while collaborating closely with Sales Engineering, Customer Success, Marketing, Product, and Channel Partners to drive predictable revenue growth, expand customer adoption, and deliver long-term customer value. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~75 km of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Success in the Senior Account Executive, Commercial role will be accomplished by delivering on the responsibilities below in alignment with the Values and Talent Principles that define how we work at HackerOne. Own the full commercial sales cycle—from prospecting through contract execution—consistently achieving or exceeding revenue goals while maintaining strong pipeline discipline and delivering exceptional customer experiences through Change Agility. Apply Data-Driven Decision Making to manage territory strategy, prioritize opportunities, maintain accurate forecasts, and drive informed decisions using CRM insights, pipeline analytics, customer signals, and business metrics. Use First Principles Problem Solving to understand customer security challenges, uncover root causes, navigate complex buying processes, and position HackerOne’s solutions around measurable business outcomes. Demonstrate Change Agility by adapting quickly to evolving customer priorities, competitive dynamics, product innovation, and market conditions while maintaining execution focus and sales momentum. Develop and execute strategic account plans to expand existing customer relationships, generate new business opportunities, and increase HackerOne’s presence across the commercial market. Partner closely with Sales Engineering, Customer Success, Marketing, Product, and other cross-functional teams to deliver a seamless customer journey from initial engagement through long-term adoption and value realization. Collaborate with channel and technology partners to identify, develop, and co-sell opportunities while adapting engagement strategies to maximize mutual success. Demonstrate an AI Native mindset by leveraging AI-powered tools to improve prospecting, account research, customer engagement, pipeline management, and overall sales productivity while exercising sound judgment and responsible use. 5+ years of quota-carrying experience in SaaS or technology sales, including experience selling to technical buyers within commercial or mid-market accounts. Consistent track record of meeting or exceeding sales quotas in a consultative, solution-oriented sales environment. Experience managing pipeline, forecasting, and opportunity progression using Salesforce or comparable CRM platforms. Strong executive communication, negotiation, and presentation skills with the ability to articulate both technical and business value across multiple stakeholder groups. Experience selling cybersecurity, cloud security, SaaS, developer, or infrastructure platforms. Experience working with channel partners, strategic alliances, or partner-led sales motions. Familiarity with Force Management, Command of the Message, MEDDPICC, or similar enterprise sales methodologies. Demonstrated success developing strategic account plans that drive customer expansion, multi-threaded relationships, and long-term revenue growth. Compensation Bands: _ UK Tier: £65,000-79,000 Base Salary, 50/50 split #LI-Remote #LI-KM1 Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: _ We have exciting opportunities for Associate Directors to join our expanding team. Following significant growth and ongoing delivery success with our clients, we are looking for high calibre leaders to support our clients deliver a wide range of high-profile projects across Infrastructure, to be a leader in the industry and help mentor and develop the future generation of Project Managers. We want you to join us and to transform together. As a member of our growing team, you would be working to help us make a difference with our clients in delivering a diverse range of highly complex projects and programmes. You would be based in our London office and likely spend your time with colleagues and client teams based across the South-East region. Dependant on client requirements, the majority of our roles support a hybrid working pattern. In return there is ample opportunity to thrive, own your career and reach your potential, from within an inclusive, engaging, and supportive culture. The only boundary is your imagination. Associate Directors at Turner & Townsend: Associate Directors at Turner & Townsend work on business initiatives and a broad range of projects and programmes across the Utilities sector, including clean and waste water treatment facilities, mains installation and replacement, environmental improvement, asset management, developer services, Major Projects, Strategic Resource Options and many more. We are looking for individuals with the following skills, experience, and behavioural attributes: Significant experience managing multiple disciplines / teams / advisors / clients on infrastructure projects/programmes across the lifecycle, ideally across sectors and clients. Proven and demonstrable success, and able to challenge / set strategy. Excellent leadership skills, capable of setting high standards and managing performance against these, utilising people and resources efficiently to meet and exceed stakeholder expectations. Able to succeed in ambiguous and challenging environments. Leads and is accountable for the health, safety, and wellbeing of those within your sphere of responsibility. Has a practical understanding of CDM and is able to apply this appropriately across teams. Ability to anticipate client challenges and determine applicable solutions, innovating as necessary, through your depth of understanding of stakeholder needs. Can do this sustainably. Promoter of inclusive teamwork, building and fostering trust with empathy, diving a ‘one business’ collaboration mindset within T&T and across clients. Foster client and industry partnerships, developing and growing relationships. Able to use your leadership skills and influence to bring our purpose and vision to life, expanding your impact as you do. Coach and mentor others and encourage development of people around you, and you have a thirst for learning; using this to develop best practice. You spot, harness and nurture emerging potential. Strong interpersonal and stakeholder management skills, comfortable working with a diverse range of personalities across clients and partner organisations and able to build long-term trusted advisor relationships with our clients. Creative, curious and growth mindset, and acts as a role model. Promoter of inclusive environments, acting as a role model. Beneficial Experience: Experience of utilities/water infrastructure project and / or programme management, including end to end lifecycle experience or specialism in development or delivery stages. Experience of complex and multiple forms of procurement and managing NEC / other form contracts. High level of commercial management including complex commercial arrangements Experience of building and leading multi-disciplinary teams, managing contractors, consultants and other advisors on infrastructure projects and programmes in differing environments, ideally multiple sectors. Experience of consultancy and/or client-side project management. Familiarity with public sector organisations, non-departmental or arm’s length bodies relevant to infrastructure. Familiarity with sustainability and application to projects / programmes. Delivery within complex operational environments Experience of working and reporting in complex stakeholder and regulatory environments Preferrable qualifications: Degree level qualification in a management, construction or infrastructure related subject, or equivalent experience. Chartered status with the APM, ICE, or an equivalent professional institution. Project management certification (e.g. APM / PRINCE2 / MSP / ChPP). NEC Accreditations or qualifications. CSCS / equivalent. NEBOSH or equivalent H&S qualifications CDM awareness Sustainability (e.g. Carbon Literacy). Soft skills / leadership certification. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at _ #LI-SM2 SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Since launching in 2014 with the creation of the first shelf-stable cold brew, Minor Figures has focused on creating innovative, plant-based products for a more delicious future. Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world and our full lineup of products can be found in thousands of stores across 4 continents. Minor Figures has been B Corp Certified since 2022. We have big plans for the future of MF. As we continue to grow at a rapid pace, we want to welcome curious, free-spirited, bold thinkers to help us continue to create and evolve. We value individuality and a team made up of people who bring a diverse range of experiences and perspectives to the table. If you share our love for the unexpected and you want every day you spend at work to be a chance to flex your creativity and test-drive your maddest ideas, we’d love to hear from you. This role sits at the heart of Minor Figures' Foodservice channel, leading some of our most strategic partnerships across national distribution and contract catering. As a Senior National Account Manager, you'll take ownership of key national accounts including Bidfood and Sysco, while driving growth across major Contract Catering groups and their operating businesses. You'll be responsible for developing and executing customer strategies that unlock sustainable growth, strengthen relationships at every level, and ensure Minor Figures continues to be recognised as the leading plant-based coffee partner. Working closely with both distributors and end users, you'll turn listings into long-term value by creating demand, delivering best-in-class customer support, and bringing our brand to life across the market. This is a highly commercial role with significant autonomy, combining strategic account management with customer development, negotiation, and cross-functional collaboration. You'll work closely with Marketing, Operations, Supply Chain and the wider Commercial team to deliver exceptional customer experiences and ambitious growth. This role combines strategic account management with commercial leadership, taking ownership of some of Minor Figures' most important Foodservice partnerships. Priorities will evolve as the business grows, but success in the role will include: • Owning and growing strategic national distributor partnerships, including Bidfood and buying groups, delivering against agreed sales, distribution and profitability targets., • Developing and executing joint business plans with key customers to drive sustainable long-term growth., • Building and maintaining strong relationships with senior stakeholders across national distributors and major Contract Catering groups., • Identifying and securing new national business opportunities across Contract Catering, the major OOH, HORECA markets., • Driving distribution, availability and rate of sale across national accounts, ensuring Minor Figures' core range is fully supported and actively promoted., • Leading commercial negotiations, annual business planning and customer reviews to maximise long-term value for both Minor Figures and our partners., • Delivering impactful customer activation programmes, including launches, barista engagement, training, events and commercial initiatives that drive awareness and sales., • Building a robust pipeline of future opportunities while retaining and growing existing partnerships., • Working cross-functionally with Marketing, Supply Chain, Finance and Operations to ensure outstanding execution and customer satisfaction., • Representing Minor Figures at industry events, customer meetings and trade exhibitions, acting as an ambassador for the brand and our values. You will be working as part of our formidable UK & EMEA sales team, responsible for bringing Minor Figures to life through amazing customer service and first to market products in Ontrade, Foodservice, Wholesale, and retail channels, Stretching from the tip to Cornwall to heights of Scotland, across Ireland, and through Europe all the way to Japan. You will be reporting to Will, Head of Foodservice, working alongside the Out of Home NAM, KAM, and BDM team. We hire humans, not machines, and our team is made up of people who will bring the energy, are eager to learn, and embrace every day being different. We’re big on collaboration and we want everyone on the team to take pride in their work. You’ll thrive here if you adapt easily to change, face challenges head-on, and love to jump right in and figure it out as you go along. Whether you’re in the office, on site visits, or WFH, you support your teammates and you’re comfortable asking for support when you need it yourself. You are someone who thrives on turning plans into action. You enjoy being out in the market, building relationships, and making things happen; not just managing from behind a desk. You are: • Commercially driven — you understand how to grow accounts and deliver against targets, • Highly organised — you can manage multiple workstreams, from planning to execution, • Relationship-led — confident working with stakeholders at all levels, from head office to site teams, • Proactive and hands-on — you take ownership and don’t wait to be told what to do, • Comfortable in Coffee and Foodservice — ideally with experience working with the UKs largest Foodservice distributors, Contract Caterers and HORECA customers as well as being comfortable within coffee-led environments We realise that a job is more than just the take home salary each month. So what are you really getting? And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen. But of course, we look after you in the other ways that you’d expect: • 25 days of annual leave + bank holidays. Up to 5 days annual leave rollover to the following year, • 1 additional day off to protest, volunteer, attend a demonstration, • EquipsMe Health Insurance, • Free membership for you and your family on the ‘Calm’ app, • Parental Leave Policy, • Pension scheme NEST, • Everyone has options for shares in the company, • Plenty of coffee and oat m*lk! YAY!, • Vegan lunch & snacks when you are in the office, • Staff discount 30% off on all orders, • Cycle to work scheme, • Parking permit available with HR Your main place of work will be out in the field covering the whole of the UK, working from home, you’ll always be welcomed at office and there is an expectation of 1 day a month at Minor Figures HQ in London E17. Hours of work will generally be 9.00am – 5:30pm but may vary with workload or by agreement. Flexibility is required due to travel requirements. We expect that you will attend tradeshows and networking events outside from time to time. Travel will be required to follow up leads and generate sales in accordance with the Minor Figures Travel Policy. The hours of work are 9am - 5.30pm. At Minor Figures everyone is welcome. We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.You’re sold? Are you ready to hit send? Submit a CV and any supporting documents to us & tell us why you want to work with us at Minor Figures. Just a heads up, we’re not a traditional team of recruiters and hiring managers. We want to see the human version of you, not just the black & white copy. Our need to find great people needs to be met with a fun and positive recruitment journey, so tell us more about you, however the heck you want.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

WASH BAY OPERATIVE Location: Grimsby Job Type: Full-Time Hours: 08.00-17.00 Pay Rate: £12.71 We are looking for a reliable and hardworking Wash Bay Operative to join our team in Grimsby. This is a hands-on role responsible for ensuring vehicles, trailers, and equipment are cleaned and presented to a high standard. JOB ROLE: Washing and cleaning commercial vehicles, trailers, and equipment. Operating pressure washers and cleaning equipment safely. Maintaining cleanliness and organisation within the wash bay area. Carrying out basic vehicle checks and reporting any damage or defects. Assisting with yard duties as required. Adhering to all health and safety procedures. Requirements: A strong work ethic and positive attitude. Ability to work independently and as part of a team. Good attention to detail. Reliable and punctual. Previous experience in a similar role is beneficial but not essential as full training will be provided. Full UK driving licence is essential.S93 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

TERMINAL OPERATIVE/CAR DRIVER Full time £12.71ph 8am-5pm Monday-Friday Excellent development opportunities GrimsbyStafforce is a UK leading employer across the UK Ports offering both entry level opportunity and career progression within Ports & Shipping. We are excited to expand our Ports workforce within the Scunthorpe area for Heavy plant and equipment drivers, offering flexible and permanent opportunities for local people. Why work for Stafforce? Stafforce is one of the UK leading ports and shipping recruiters providing gateway opportunities into ports within the sector. Benefits provided: Excellent training provided to enable you to be your best! 24/7 Medical support through our online portal Great discounts for well known brands through our online portal Well being support through our online portal Weekly pay Flexible working available Job Role Moving vehicles around the compound safely and efficiently Parking and organising vehicles within designated areas Carrying out basic vehicle checks Ensuring all company procedures and health & safety guidelines are followed Qualifications You must hold a full UK driving Licence for at least 2 years Maximum of 6 points on licence Happy to work outdoors in all types of weather condition Able to follow instructions and work to tight deadline s93 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Forklift Driver (Reach Truck) Shift Pattern: Rotating Shifts, Monday to Friday 6:00am - 2:00pm 2:00pm - 10:00pm Pay Rate: £13.51 per hour Overtime Rate: £17.91 per hour after 37.5 hours worked The Role We are currently recruiting for an experienced Forklift Driver (Reach Truck) to join a busy warehouse team. This is a fantastic opportunity to work within a fast-paced environment, supporting the movement, storage, and dispatch of goods while maintaining high standards of safety and efficiency. Key Responsibilities as a Forklift Driver (Reach Truck) Operating a Reach Truck Forklift safely and efficiently. Loading and unloading deliveries. Moving stock throughout the warehouse and production areas. Stacking and storing goods accurately within racking locations. Completing stock checks and assisting with inventory management. Following all site health and safety procedures. Reporting any equipment faults or safety concerns. Supporting general warehouse duties as required. What We're Looking For in a Forklift Driver (Reach Truck) Valid and in-date Reach Truck Forklift Licence (essential). Previous forklift and warehouse experience preferred. Good attention to detail and accuracy. Ability to work independently and as part of a team. Strong awareness of health and safety practices. Reliable, punctual, and flexible approach to work. Good communication skills. What's in it for you as a Forklift Driver (Reach Truck)? Pay rate £13.51 Monday to Friday working pattern Weekly pay Ongoing and reliable work Full training provided Friendly and supportive team environment Opportunities to gain experience within food manufacturing Stafforce Navigate + App: Shopping discounts Discounted gym membership 24/7 GP service Health & Wellbeing support Online access to payslips and pension information Apply Today If you hold a valid Reach Truck licence and are looking for a new opportunity within a fast-paced warehouse environment, we'd love to hear from you. Apply now for the Forklift Driver (Reach Truck) position. REF: S05 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

UK Health, Safety & Environmental Manager | UK Multi-Site | £50,000 - £60,000 + Company Car + Benefits Are you an experienced HSE professional who enjoys leading teams in complex, high-risk operational environments? Would you like to take responsibility for a multi-site HSE function and help shape a more consistent approach across a growing ports and logistics operation? We are working with a leading European logistics operator to recruit a UK Health, Safety & Environmental Manager, responsible for the day-to-day HSE function across three major UK locations in Killingholme, Purfleet and Liverpool. Managing a team of seven HSE Advisors, you will provide visible HSE leadership across the UK operation, bringing greater consistency between sites while supporting the continued development of the organisation's safety culture. The UK HSE Manager will: Lead and develop a team of seven HSE Advisors across three UK locations. Drive greater consistency in HSE standards, processes and ways of working across the UK operation. Build strong relationships with operational teams, providing practical HSE support and constructive challenge. Provide visible, hands-on HSE leadership across Killingholme, Purfleet and Liverpool. Support the management of a broad range of operational risks including cranes, lifting operations, LOLER, vessels, mooring, dangerous goods and equipment maintenance. Support major operational developments, including the commissioning and integration of new RTG cranes. Lead and support incident investigations, risk management, assurance and continuous improvement activities. Develop greater collaboration across the HSE team, creating one aligned UK function rather than separate site-based approaches. Work closely with senior leadership to identify emerging risks and continually improve HSE performance. Help establish a consistent UK HSE operating model with the potential to support the organisation's wider European operations in the future. The successful candidate will have: Previous experience managing and developing HSE professionals, with the confidence to lead an established team. A NEBOSH Diploma or equivalent qualification. Strong UK-based HSE experience within a complex, high-risk operational environment. Experience within logistics, ports or complex distribution would be particularly advantageous. Broader exposure to areas such as lifting operations, cranes, LOLER, dangerous goods, COMAH, rail/intermodal logistics or other high-hazard activities would be beneficial. Experience working across multiple sites and balancing competing operational priorities. A practical, pragmatic approach with the confidence to challenge operational decisions and have difficult conversations when required. Strong relationship-building and influencing skills, with the ability to engage both operational teams and experienced HSE professionals. The adaptability to understand and manage a varied and constantly changing operational risk profile. The flexibility to travel regularly between the organisation's UK sites. Join a forward-thinking organisation committed to safety, sustainability, and diversity. Grow your career in a supportive, inclusive culture where you can truly make a difference. For more information or to apply, please contact Sam Tearne at or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

Maintenance Engineer – Mechanical Bias (Multi-Skilled / Shift Engineer) Location: Commutable from Grimsby, Louth, Immingham, Cleethorpes or Ludborough Salary: Circa £45,000 + Overtime (1.25x), Pension, Holidays Shift Pattern: Currently 4 on / 3 off rotating days and nights (6am–6pm / 6pm–6am) Moving to a 4 on / 4 off rotating days and nights pattern I’m recruiting on behalf of a modern, well-invested manufacturing business near Grimsby who are looking to add a mechanically biased, multi-skilled Maintenance Engineer to their engineering team. This role would suit a hands-on Shift Engineer who enjoys working in a fast-paced production environment and takes pride in maintaining plant assets to the highest standards. The site is a clean, non-food manufacturing facility with a strong mechanical focus and ongoing investment in plant and equipment. The Role Reporting into the Engineering Manager (or Production Manager in their absence), you will be responsible for ensuring the safe, efficient and reliable operation of all plant and production equipment. Your key responsibilities will include: Production & Engineering Maintaining all plant and production assets to the highest possible standards. Completing planned preventative maintenance (PPM) in line with schedules set by the Engineering Manager, ensuring all documentation is accurate and up to date. Responding to plant and production breakdowns with urgency, prioritising work as directed by the Engineering Manager or Shift Supervisor. Mechanical fault finding and repair on conveyors, gearboxes, bearings, pumps, chains, belts, hydraulics and pneumatics. Supporting production teams with day-to-day engineering issues as required. Working through engineering job lists and supporting improvement and reliability activities. Minimising costs through the efficient use of consumables and spare parts. Carrying out basic electrical tasks, such as motor changes, isolations and replacement of simple components where required. Health, Safety & Compliance Ensuring a safe and healthy working environment at all times. Adhering to Safe Working Procedures (SWPs) and reporting any issues promptly to the Engineering Manager, Site Manager or Compliance Manager. Ensuring correct PPE is used at all times and escalating any requirements. Maintaining excellent housekeeping standards and promoting a “clean as you go” culture within the engineering department. Communication & Shift Handover Managing effective shift handovers to ensure continuity of production. Communicating breakdowns, site issues and outstanding actions clearly to the oncoming shift. Completing shift reports and distributing them to engineering and production management at the end of each shift. Highlighting critical and routine spare parts requirements to the Engineering Manager. Escalating any concerns where breakdowns cannot be resolved promptly. What I’m Looking For Apprentice-trained Maintenance Engineer with a strong mechanical bias. Experience in a manufacturing or industrial environment. Strong mechanical fault-finding skills on production equipment. Comfortable carrying out basic electrical work only (e.g. motor changes). Able to work independently on shift. Strong communication and teamwork skills. Own transport required due to site location. What’s on Offer Salary in the region of £45,000 per annum. Overtime paid at 1.25x basic rate. 25 days holiday plus bank holidays. Company pension scheme. Modern manufacturing environment with well-maintained equipment. Long-term stability with training and progression opportunities. #DONENGP At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website

THE COMPANY Ramsden International are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide. HYBRID WORKING POLICY (39 hours per week) Monday and Friday working from home. Tuesday, Wednesday & Thursday working from the Head Office in Grimsby. JOB PURPOSE Working with a team of Export Account Advisors, managing a number of accounts within various countries Worldwide. You will be responsible for day-to-day communication with your customers ensuring they experience world class customer service. You will manage your own workload and ensure that customer deadlines are met, and revenue targets achieved. You will need to have excellent written and verbal communication skills. KEY RESPONSIBILITIES Providing world class customer service to all our customers. Receive, quote and process customer orders through to invoice in accordance with territory requirements and provide aftercare for all our orders. Communicate with internal stakeholders for commercial, data and financial queries. Monitoring availability of orders, highlighting any shortages of concern to drive best possible availability. Monitoring sales, upselling and avoiding lost/lapsed customers on all your accounts. Act as a helpdesk function supporting customers with any queries including IT queries relating to our ordering system. Promoting customer self-service through Ramsden Internationals E-Commerce platform. Co-ordinate a number of key suppliers to ensure goods arrive with our customers in a timely and cost-effective manner. Ensure all paperwork is completed to allow for smooth goods entrance into territory. Stay up to date with relevant legislative changes within your territory and flag any potential issues with the relevant parties. Sharing of category focus, new product development and promotional information. Complaint handling for your own customers. Small claim approvals. SKILLS AND EXPERIENCE Previous experience within a sales and/or customer service environment. Exceptional communication skills both verbal and written. Organised and able to prioritise own workload. IT literate with sound understanding of Microsoft packages. Ability to manage your own time and strong ability to think outside the box to solve problems as and when they arise Strong attention to detail PERSONAL SPECIFICATION The ideal candidate will thrive in a busy environment where they love to make a difference and put customer at the heart of everything they do. A person that can work on their own and can manage their own workload but are willing to ask for support if required. The right person will be able to juggle multiple tasks at the same time and be motivated by targets. WHAT'S ON OFFER? Highly competitive base salary Hybrid working policy 5% employer matched pension Discretionary holiday buy in scheme Discount cards Health cashback plan Life assurance * Career progression opportunities

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