Field Motor Engineer Somerset Area
13 days ago
Worcester
Field Engineer Division: Davies UKIReports to: Head of EngineeringLocation: Field-basedHours: 08:30 – 17:00About the Role We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. What will your day look like:Key Responsibilities • Produce accurate, detailed, and high-quality engineering reports, • Assess, value, and negotiate vehicle repair costs, • Provide fair and accurate vehicle valuations, • Negotiate total loss settlements, • Apply detailed knowledge of salvage categories, • Manage claims through to resolution, • Liaise with repairers, customers, and internal teams, • Support colleagues and contribute to team success Knowledge and Abilities:Skills & Experience Essential:Qualified to IAEA or ATA (VDA) standard • Experience within insurer or independent engineering environment, • Strong understanding of claims processes and salvage categorisation, • Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s), • Ability to inspect a wide range of vehicles including:, • Cars, • HGVs, • Agricultural machinery, • Caravans, • Excellent negotiation and communication skills, • Strong analytical and problem-solving ability, • Effective time management and prioritisation skills Desirable:AQP qualification Personal Attributes • Detail-oriented and structured approach, • Confident decision maker and negotiator, • Ability to work independently in a fast-paced environment, • Strong customer focus with complaint resolution experience, • Professional handling of sensitive and confidential information #INDUKI Benefits Career & Purpose • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • Thrive at Davies; learning opportunities Environmental & Social • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Employee volunteering programme Financial Health • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Flexible working, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan