Home based customer service jobs in United Kingdom

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Do you have previous experience of uPVC installation and maintenance?Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools.Your duties will include:Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standardsTo demonstrate & explain correct product care to customersBe customer focused and provide a high level of service to every customerCompleting service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointmentsAccurate and timely completion of paperwork and regular updating of the supplied PDA deviceYou will need:Experience of uPVC installation and maintenance (or relevant qualification)Excellent customer service skills and experience in a customer facing environmentBe able to work on your own initiative in a standalone field based roleA willingness to travel as required and show flexibility within the working weekGood time management skillsGood communication skillsA full driving licenseWhat We OfferCompetitive basic salary and Performance related bonusVan (for business use only)31 days holiday, increasing to 33 days after 2 years of service plus have your birthday offPaid time off annually to volunteerComprehensive health and well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aidersHeavily discounted group discount scheme on all productsGroup Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailersOpportunity to work with a forward-thinking and supportive team.Career development and continuous learning opportunitiesImportant Information About Right to WorkWe're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.If you're unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understandingOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.TPBN1_UKTJ

Roadside Technician (Field based) providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities. Must have right to work in the UK status. Location: Wembley Pay / salary: Base: £34,600 | OTE: Up to £61,000 Job type: Permanent / Full time role Shift and schedule for the Roadside Technician role: Average 40 hours per week. Optional overtime is available to increase earnings. All hours start and stop from home, as soon as you start the van. Benefits for the Roadside Technician role • Realistic OTE up to £61,000 with overtime and bonus opportunities. • Enhanced overtime rates. • 23 days holiday plus bank holidays, rising with service. • Pension scheme with matched contributions. • Life Insurance. • Access to a broad range of career progression opportunities and industry-leading training. • Colleague share scheme. • Car salary sacrifice scheme, including electric vehicle options. • Retail, travel and lifestyle discounts. • Wellbeing and healthcare support available 24/7. • Company van, fuel card, tools, uniform and diagnostic equipment provided. • Start and finish from home. Job Responsibilities for the Roadside Technician role • Attend roadside breakdowns and emergency callouts. • Diagnose mechanical and electrical vehicle faults quickly and accurately. • Carry out roadside repairs, including batteries and tyres. • Use diagnostic equipment to identify faults and determine repair options. • Provide safe and efficient roadside assistance to customers. • Communicate clearly with customers and provide reassurance during breakdown situations. What you’ll need to be considered for the Roadside Technician role • Must have a minimum Level 2 qualification in Light Vehicle Maintenance and Repair or equivalent. • Must have a minimum of 2 years' post-qualification hands-on experience with vehicles. • Strong diagnostic and fault-finding skills. • A customer-focused approach with good communication skills. • Ability to work independently in a mobile environment. • Must have a Full UK Driving Licence. If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Angela Williams - Octane Recruitment MVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch

Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

HGV CLASS 2 DRIVERPeople Solutions are currently recruiting for an HGV Class 2 Driver to join our well-established client based in Croydon.This is a fantastic opportunity offering excellent rates of pay, ongoing work, full training, and the opportunity to secure a permanent position with a leading logistics business.This role would suit candidates with experience as an HGV Class 2 Driver, LGV Class 2 Driver, Category C Driver, 7.5t Multi-Drop Driver, Home Delivery Driver.Shifts• Sunday to Thursday or Tuesday to Saturday - early morning starts from 06:00Rates of Pay: £19.56 per hour plus overtime availableBenefitsAs an HGV Class 2 Driver, you will receive the following benefits:• Excellent Hourly Rates • Weekly Pay • Temp-to-Perm Opportunity • Immediate Starts Available • Full Training Provided • Working as Part of a Two-Person Crew • Modern Fleet of Vehicles • Industry-related Training and Ongoing SupportDay-to-Day DutiesAs an HGV Class 2 Driver, your duties will include but not be limited to:• Completing multi-drop home deliveries alongside a Driver's Mate • Delivering heavy goods and household appliances to customers' homes • Carrying out manual handling and heavy lifting safely as part of a two-person team • Planning delivery routes and completing deliveries efficiently • Carrying out daily vehicle safety checks and reporting any defects • Maintaining accurate Digital Tachograph records and delivery paperwork • Providing excellent customer service at every delivery location • Following all road transport legislation and company proceduresEssential SkillsTo be successful as an HGV Class 2 Driver, you will need:• A valid UK Category C or D Driving Licence • A valid Driver CPC Qualification Card • A valid Digital Tachograph Card • A minimum of three months' HGV Class 2 driving experience • A flexible approach to weekend working • The ability to carry out manual handling and heavy lifting duties • A reliable, professional, and punctual attitude • A willingness to undergo a Basic DBS checkDesirable Experience• Previous multi-drop delivery experience • Previous home delivery experience • Experience delivering large or bulky goods • Customer-facing delivery experienceTraining Provided• Industry-related training and ongoing support throughout your assignmentApply: If you're looking for a long-term driving opportunity offering excellent rates of pay, weekly pay, full training, and the opportunity to secure a permanent position, apply today and a member of our recruitment team will be in touch.People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.TPBN1_UKTJ

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (EMEA), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.As a SCE Deal Lead, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Key job responsibilitiesLead negotiations and customer closure for strategic, large, complex or highly competitive dealsDevelop and shape the overall deal strategy and structure to meet customer business outcome and goalsContribute to developing AWS's value proposition and solutionsDrive revenue growth and Cloud adoptionClosely collaborate with key stakeholders across the organization for (EMEA) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunitiesInspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomesDevelop strategies for pricing and discounts; effectively communicate and identify deal blockersLead or support presentation of deal proposals to CustomersAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications- Experience working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related fieldPreferred qualification - Experience in management of large, complex enterprise accounts or equivalent- Knowledge of the AWS product suite- Experience communicating complex concepts clearly and persuasively to different audiences- Advanced degree or equivalent relevant experienceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

London OfficeProduct Engineering – AI Platforms /Full Time /HybridAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job BriefMoneybox engineering serves more than 2M customers and runs a live service handling over 20M API requests a day. We have agreed a company-wide AI Platforms strategy, backed by a business case, and we are now building the team to deliver it. This is a newly created function and you will be its first hire.The Head of AI Platforms & Deployment is a player-manager role reporting to the Engineering Director, owning both sides of that strategy: the AI Platforms capability pillars (control, monitoring and sandboxing; agentic workflow orchestration; knowledge capture) and the AI Deployment team of forward-deployed engineers who put AI to work on real business problems. You will be hands-on from day one - enabling business deployment of AI with the tools we have today - whilst also building and delivering a business-driven, multi-year AI platforms strategy and hiring and managing the team that executes it.Why now:AI offers Moneybox significant opportunities, and unlocking them safely means managing the risks that come with it. The controls and capabilities that make that possible (gateways, sandboxing, guardrails, monitoring, perimeter defence) need dedicated leadership to build.Demand for AI-enabled business systems is real and, without a safe path, goes underground. Someone must own the graduation ladder from "works for me" to owned, reviewed business system.We are hosting customer-facing AI models as part of our Aurora financial guidance service. Serving these safely, securely and at scale needs a dedicated engineering owner.We need to evolve our current Claude, Gemini and other frontier LLM deployments into a coherent, safe and effective strategic deployment platform. You are not coming in to write a strategy deck. Pace and learning are key: we expect you to run two tracks in parallel from day one - enable the do-ers, helping the business use AI safely with what we have today rather than gating everything behind platform build, and build the strategic platform. Key decisions should be made within your first two to three months and material platform improvements live within six. You will hire further engineers before the end of the year, growing the team as the benefits compound.What You'll DoOwn the AI platform strategy. Risk management, horizon scanning, supplier selection and vendor management, business case ownership, and benefits realisation through a coherent, business-driven delivery roadmap that is trusted by stakeholders across Moneybox.Build and lead the AI Deployment team. Hire, line-manage and set the engagement priorities and delivery standards for a team of forward-deployed AI engineers, working alongside embedded specialists while we hire. Grow into managing both the platform and deployment sub-teams as the function expands.Own perimeter safety in an AI-native world. Set and own our defensive AI strategy, with execution carried out in collaboration with Tech Ops. Our Principal Cloud Architect, who owns overall cloud strategy, is a key partner.Own AI platforms and costs. Harnesses, tooling, cost management, forecasting and optimisation (including usage-based pricing shifts), and the staff access model. This includes:AI safety for internal use: sandboxing, policy, integrations, MCP governance, usage guardrails and monitoring expectations.The three platform pillars: control, monitoring and sandboxing (LLM and MCP gateway, anonymisation, local hardening, sandboxed cloud agent hosting); agentic workflow orchestration (a "software factory" in the cloud with hybrid self-serve and engineering-managed workflows); and knowledge capture and organisation.AI workflow tooling and the tiered graduation ladder from personal tool, to shared tool, to business system.Evolving existing deployments: tactical enhancement of what we run today so it aligns with the strategic direction.Own model hosting and scaling. Hosting and scaling for AI and model workloads, including the customer-facing models behind our Aurora financial guidance service, with execution in collaboration with Tech Ops. Model safety and performance for customer-facing AI is shared with our Decisioning and Data Science teams: they own what happens inside the model, you own everything surrounding it.Enable the do-ers. Give departments a working answer for using AI today - clear guardrails on what is allowed now and fast risk assessment rather than blanket restriction - and make sure demand arrives through the front door.This role is explicitly not ML model development or data science, general cloud infrastructure ownership, or general engineering delivery - although our squads and engineering leads are customers of the platforms you build.Who You AreA proven engineering leader who has gone deep on AI. You have managed engineers and managers, run programmes, owned budgets and supplier relationships, and in the last two to three years you have owned an AI platform or enablement capability in a real organisation. Not a spectator or strategist-only.A player-manager. You are comfortable getting hands-on in the early months and equally comfortable stepping back as the team you have hired takes it on.Strategic and accountable. You build and deliver a 12-18 month strategy aligned to company objectives, make well-informed and timely decisions, and take full ownership of your function's performance and commitments.Unusually cross-functional. Every department is your stakeholder and customer. You will be recognised as the AI platforms expert at Moneybox, influencing exec and departmental leaders and resolving boundaries with Tech Ops and Decisioning through shared goals rather than turf.A team builder. You will build this team from scratch rather than inherit one, establishing a performance culture, developing your people, and running a team that itself models AI-enabled productivity.Commercially literate. You can express platform investment in ROI and EBITDA terms to a non-technical exec, and defend a risk position - on a connector approval, a token-versus-agent permission gap, a vendor - with clear reasoning.Experience & SkillEssentialProven engineering leadership: has managed engineers and managers, run programmes, owned budgets and supplier relationships.Has owned an AI platform or enablement capability in a real organisation in the last 2-3 years: deployed AI tooling company-wide, set governance, managed cost at scale.Has built or significantly scaled a team.Current, hands-on fluency with the modern AI stack: frontier model platforms, agentic tooling and harnesses, MCP and integration patterns, evals, prompt and context engineering.AI security and governance: sandboxing, gateways (LLM, MCP, AI), DLP, guardrail enforcement and data-boundary reasoning; able to form and defend risk positions.Cost engineering: usage-based pricing models, forecasting and optimisation levers.Enough software and cloud architecture depth to hold your own with Architects, Tech Ops and Decisioning, and to get hands-on with the platform in the early months. Our core stack is .NET on Azure and Python is the standard for AI, so we need polyglot pragmatism over allegiance to any single stack.Vendor and supplier evaluation and management in a fast-moving market.Evidence of business-case thinking: can express platform investment in ROI and EBITDA terms to a non-technical exec.DesirableExperience in financial services or another regulated industry, or a comparable risk-context environment.Hands-on experience selecting or implementing LLM/MCP gateways, sandboxed agent hosting or agentic workflow orchestration platforms.Experience serving customer-facing AI models in production and partnering with data science teams on model safety and performance.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.As we continue to grow, we're hiring a Senior Director (Global Aftersales) to shape the entire aftersales journey, from first customer contact through to repair, replacement, and recommerce. Position based in London (circa 30% travel) About the Role A senior leadership role with genuine global scope, accountable for the full aftersales value chain from the moment a consumer needs help through to repair, replacement, and recommerce. You will own the strategy, the P&L, and the partnerships that make post-purchase experience a competitive advantage for SharkNinja. You will also be a key partner to product development, ensuring future products are designed with repairability in mind and that SharkNinja stays ahead of fast-evolving regulatory requirements across EMEA, North America, and LATAM. What You'll Do Define and execute the global aftersales strategy, across planning, operations and aftersales partners Lead teams delivering end to end reverse logistics and returns execution across international markets, optimising grading, refurbishment, and recommerce to maximise recovery value and sustainability Partner Consumer Experience to deliver an industry leading consumer repair and warranty journey, driving digital triage and self-service to improve first-time fix rates Manage all third-party repair centre relationships including partner selection, SLAs, quality standards, and performance Serve as the organisation's SME on Right to Repair and global warranty legislation, embedding compliance into product and supply chain decisions Own the aftersales P&L and track KPIs across NPS, repair turnaround, cost per repair, and warranty claim rates What You'll Bring 10+ years in senior aftersales, post-purchase, or service operations leadership within consumer electronics or home appliances Deep knowledge of international Right to Repair legislation and the French Repairability Index including scoring, labelling, and ADEME reporting Proven experience managing large-scale reverse logistics and third-party repair networks internationally Strong commercial acumen with experience building parts sales channels and managing cost-to-serve Experience with digital triage, self-service repair tools, or AI-driven consumer service is a strong plus Additional European language capability in French, German, or Spanish would be a real advantage Our CultureAt SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.What We OfferWe offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinjaOutrageously Extraordinary SharkNinja Candidate Privacy NoticeFor candidates based in all regions, please refer to this Candidate Privacy Notice.For candidates based in China, please refer to this Candidate Privacy Notice.For candidates based in Vietnam, please refer to this Candidate Privacy Notice.We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

We have an exciting new opportunity for a Day Concierge to work at a high-end residential development comprised of 4 luxury apartments, based in the heart of Mayfair (W1K). \n You will have the responsibility of delivering the highest levels of customer service to all residents, guests, contractors, and the clients. \n You'll be a real people person and go that little bit further to get to know the residents, build strong relationships whilst maintaining a professional, courteous, and respectful manner. \n As primary contact for the residents you will be on hand to provide the support they need at the place they call home. \n Ideally, you'll have all or most of the below experience: \n\n • Previous experience within the hospitality industry, preferably within a similar role.\n, • Significant experience providing exemplary levels of customer service.\n, • Experience in managing contractors and building works within a busy development.\n, • Awareness of general fire, health & safety and security.\n, • Proven ability to and handle confidential information with professionalism and discretion.\n\n Responsibilities \n\n • Meet and greet the residents and answer enquiries by telephone or from callers to the desk.\n, • Assist the residents, guests and visitors when required.\n, • Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.\n, • Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public.\n, • Communicate with leaseholders and managing agents in an attentive and personable manner.\n, • Manage and delegate to the on-site team.\n, • Carry out regular patrols of the entire building and report any faults and/or security breaches found.\n, • Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.\n, • Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.\n, • Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.\n\n \n Shift Pattern: Monday to Friday / 09:00-17:00 (40 hours weekly) \n Rate of Pay: £27,846 per annum or £15.30 per hour \n Location: Mayfair (W1K) (nearest stations are Marble Arch, Bond Street and Green Park) \n \n If this position is of interest, please submit your CV. \n \n Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Home Moving Technician / Removal Porter Location: Wembley Pay: £13.50 per hour (depending on experience) Equivalent Salary: Approximately £28,000 per annum Job Type: Full-time, Permanent \n Are you physically fit, reliable, and enjoy working as part of a team? We're looking for enthusiastic Home Moving Technicians / Removal Porters to join a well established removals company based in the Wembley area. \n This is a fantastic opportunity to build a long-term career with full training provided and excellent company benefits. \n As a Home Moving Technician, you'll play a key role in delivering a professional removals service, ensuring customers' belongings are handled safely and with the utmost care. Working alongside an experienced team, you'll help load and unload vehicles, move household and commercial items, and provide excellent customer service throughout each move. \n Key Responsibilities \n\n • Safely load and unload household and commercial goods.\n, • Handle customers' belongings with care and professionalism.\n, • Deliver outstanding customer service at every stage of the move.\n, • Work efficiently as part of a motivated team.\n, • Follow all company procedures and health & safety guidelines.\n, • Ensure vehicles and equipment are used safely and responsibly.\n, • Help maintain high standards of workmanship and professionalism.\n\n What We're Looking For \n\n • A positive attitude and strong work ethic.\n, • Good spoken English and communication skills.\n, • Physically fit and comfortable with manual handling.\n, • A full UK driving licence is essential.\n, • Previous removals or manual handling experience is beneficial but not essential.\n, • Experience within commercial or office moves would be an advantage.\n, • A commitment to delivering excellent customer service.\n\n Working Hours \n\n • 40 hours per week.\n, • 5 days out of 7 (Monday to Sunday rota).\n, • Typical hours: 7:30am – 4:30pm, including a one-hour lunch break.\n, • Weekly rotas are generally provided in advance, although this may vary depending on business requirements.\n, • Overtime available after 40 hours.\n\n Salary & Benefits \n\n • £13.50 per hour, depending on experience.\n, • Approximately £28,000 annual salary.\n, • Overtime paid after 40 hours worked.\n, • 25 days annual leave plus Bank Holidays (33 days total).\n, • Full on-the-job training provided.\n, • Long-term career opportunities with a growing and supportive company.\n\n If you're hardworking, enjoy being active, and take pride in providing excellent customer service, we'd love to hear from you. Apply today to become part of a professional team delivering high-quality home and commercial moving services.

\n Oliver James are recruiting on behalf of a leading BPA/ Pensions provider who are seeking the support of an experienced individual with expertise in defined benefits pensions to join their growing team. \n \n This is a UK based opportunity, you must live and pay tax in the UK to be considered. \n \n Location: London based - flexible travel arrangements. Home locations UK wide are encouraged to apply! \n For this position, you will play a pivotal part in the business's operational delivery, coordinating operational readiness across ALL implementation workstreams. This is a technical position and does not include people management. \n Role purpose \n\n • Collaborate with and influence third-party administrators (TPAs) and senior operational managers to deliver new client projects into the agreed operating model.\n, • Support improvements to systems, processes and technology, securing stakeholder buy-in where required.\n, • Provide knowledge, experience and oversight across scheme implementation, operational readiness, handover and go-live to support positive policyholder outcomes.\n, • Support new business pitches with implementation expertise, including scheme onboarding and operational readiness requirements.\n, • Deliver strong outcomes across capital, profitability, brand, market reputation and policyholder experience.\n, • Provide oversight and challenge across operational readiness, ensuring risks, dependencies, readiness gaps, mitigations and actions are understood, owned and governed.\n\n Specific accountabilities \n\n • Represent the business in decisions relating to client project delivery, ensuring alignment with the operating model and operational readiness requirements.\n, • Support the Head of Pension Operations in delivering a high level of service to clients and policyholders.\n, • Work with internal Transition Managers and outsourced administration teams to deliver successful scheme onboarding, with clear ownership of readiness items, risks, mitigations and handover activity.\n, • Lead the operational readiness workstream, providing governance, oversight and challenge, and escalating issues where go-live readiness, customer outcomes, service delivery or BAU transition may be impacted.\n, • Manage project workstreams to onboard new schemes into the operating model, ensuring scheme benefits are understood and specified and data is fit for administration and actuarial valuation.\n\n Required Skillsets \n\n • Defined Benefits pensions expertise - minimum 10 years'\n, • Strong experience within pensions implementation, ideally having worked as part of an implementation team previously \n, • Understanding of end-to-end implementation process, ideally including buy-in to buy-out.\n, • Good exposure to a wide range of schemes and understanding of scheme structures\n, • Former project management experience (or similar role)\n, • Calculation and calculation automation experience is advantageous\n, • GMP experience is advantageous\n\n Soft skills/ additional: \n\n • Excellent communication skills - prior experience influencing and communicating with stakeholders, TPA providers and wider team members\n, • Good commercial awareness/ judgement\n\n Team: \n You will join a growing team complied of experienced individuals. Dependant on your career goals you will have the opportunity to progress upwards or gain exposure to new areas on business. \n If you are interested to discuss this opportunity further, or would like to hear about contract or permanent opportunities in this industry, please reach out by sending an updated CV to .

Freightserve recruitment are looking for a Freight Forwarder for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. \n The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. \n The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. \n Duties:- \n\n • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)\n, • Managing bookings, collections, transport, and liaising with overseas agents/customers\n, • Preparing and processing shipping documentation\n, • Submitting import & export customs entries\n, • Building strong relationships with customers, suppliers, and partners to deliver excellent service\n, • Providing quotations, pricing jobs, and raising invoices accurately\n, • Handling multiple shipments simultaneously and communicating effectively at all times\n\n Experience Needed:- \n\n • Imports or exports (or both) within the freight forwarding industry\n, • Excellent customer service skills with a professional telephone manner\n, • Highly organised, detail-oriented, and able to work to strict deadlines\n, • Ability to thrive in a fast-paced, time-critical environment\n\n Benefits:- \n\n • Annual and Performance bonuses\n, • Additional payments (on call once trained)\n, • Career progression opportunities within a growing business\n\n Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Self-Employed Cleaner \n GBP £13 - 16 per hour \n Your role \n Provide cleaning services in clients’ homes near you, in the area you choose to cover. \n Typical tasks may include cleaning living areas, kitchens, bedrooms and bathrooms, as well as general home upkeep based on each client’s needs. \n Jobs can be one-off or recurring, depending on your availability. \n Are you a cleaning professional looking to grow your self-employed business? Join Wecasa and get access to new clients near you, while staying fully in control of the jobs you accept. \n Wecasa is a platform that connects customers with trusted self-employed home service professionals. \n Requirements \n\n • Experience providing domestic cleaning services\n, • Professional, reliable and service-oriented attitude\n, • Registered as a sole trader, or willing to register as self-employed\n, • Ability to travel across your selected area\n\n What you’ll do \n Provide home cleaning services for private clients, based on their needs and your availability. \n Why join Wecasa? \n\n • Fair and transparent pay: earn up to £16.00 per hour on average after commission\n, • Full flexibility: receive detailed job requests and choose whether to accept them\n, • Stay in control of your schedule: set your availability and receive offers that match it\n, • One-off or regular jobs: choose jobs that fit around your schedule\n, • No joining fee: signing up is free, with no hidden costs\n, • Dedicated Pro Support: our team supports you from onboarding to customer issue resolution if needed\n\n

Farringdon, London (Hybrid Working) \n £24.31 per hour PAYE \n Full Time, hybrid \n 6-Month Temporary Assignment \n We're currently recruiting for an experienced Home Ownership Team Leader to join a leading housing organisation based in Farringdon, London. \n This is an excellent opportunity for a housing professional with strong leadership experience and a solid understanding of home ownership, service charges, leasehold management and customer service delivery. \n About the Role \n Reporting to the Home Ownership Manager, you will lead a team of Home Ownership and Service Charge Specialists, ensuring the delivery of a high-quality service to leaseholders and shared owners. \n You will provide day-to-day operational leadership, oversee performance, manage complex home ownership matters and support the delivery of statutory and non-statutory processes. \n Key Responsibilities \n\n • Lead, coach and develop a team of Home Ownership/Service Charge Specialists\n, • Monitor performance and ensure service standards and KPIs are achieved\n, • Manage escalated leasehold and home ownership enquiries\n, • Support the resolution of complaints and service failures\n, • Provide specialist advice on leasehold, service charge and home ownership matters\n, • Interpret leases and legal documentation\n, • Support preparation of documentation for First Tier Tribunal and other legal proceedings\n, • Ensure compliance with relevant legislation, policies and procedures\n, • Assist with reporting, forecasting and performance management information\n, • Support the Home Ownership Manager and deputise when required\n\n Requirements \n\n • Previous experience within a Home Ownership, Leasehold or Service Charge environment\n, • Experience managing or supervising a team\n, • Strong knowledge of leasehold management and home ownership legislation\n, • Working knowledge of Section 20 consultation requirements under the Landlord and Tenant Act 1985, including major works and qualifying long-term agreements\n, • Experience overseeing or supporting Section 20 consultation processes\n, • Experience handling complaints and complex customer issues\n, • Ability to interpret leases, legal documents and statutory requirements\n, • Excellent communication and stakeholder management skills\n, • Strong Excel and MS Office skills\n, • Customer-focused with a proactive problem-solving approach\n\n What's on Offer? \n\n • £24.31 per hour PAYE\n, • Hybrid working arrangement\n, • Full-time hours\n, • 6-month temporary contract\n, • Opportunity to work for a respected housing organisation\n\n Interested? Apply today with your updated CV. \n

Would you enjoy a varied support role combining administration with practical problem-solving across a busy working environment? Are you organised, proactive and comfortable managing finance, facilities and shared-service tasks? Signature Recruitment is seeking a Temporary Business Support Officer for a Central London higher education institution. \n This position pays £19.23 per hour plus holiday pay and is offered as a three-month temporary assignment. You will work five days per week on a hybrid basis, with three days in the office and two days working from home. \n Temporary Business Support Officer - The Role: \n You will provide administrative and operational support across facilities, equipment, finance and shared services. \n Your responsibilities will include: \n\n • Supporting the administration of rooms, facilities, teaching materials and equipment.\n, • Raising purchase orders and checking orders against budgets and expenses.\n, • Managing a shared inbox and responding to day-to-day enquiries.\n, • Maintaining accurate administrative and financial records.\n, • Supporting practical campus tasks, including collecting and organising post.\n, • Providing additional business support as priorities change.\n\n The role includes moving around the workplace and carrying out practical campus-based tasks during office days. \n Temporary Business Support Officer - What's on Offer: \n\n • £19.23 per hour plus holiday pay.\n, • Three-month temporary contract.\n, • Five days per week.\n, • Hybrid working.\n, • Three days in the office and two days from home.\n, • Central London location.\n\n Temporary Business Support Officer - Who We're Looking For: \n\n • Previous administration and/or customer service experience.\n, • Strong communication skills.\n, • Excellent attention to detail.\n, • A proactive approach to resolving day-to-day issues.\n, • Ability to organise and prioritise competing tasks effectively.\n, • Comfortable undertaking the practical elements of the position.\n, • Higher Education experience would be advantageous but is not essential.\n\n If you enjoy varied administration and practical problem-solving, please apply today. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities. \n Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.

About the role Organisational Development Partner \n We are looking for a forward-thinking Organisational Development Partner to support the Council in developing an engaged, capable and high-performing workforce. The post is available on a 12-month temporary contract, with secondment applications encouraged. Organisational Development Partner \n Working as part of the Corporate HR and Organisational Learning service, and reporting to the Organisational Development Manager, you will operate as a trusted organisational development partner to senior leaders, managers and services across the Council. You will diagnose organisational and workforce development needs and design practical interventions that support the delivery of Council priorities. \n A key focus of the role will be supporting the Council’s People Strategy priorities and Culture transformation work. You will help translate the Council’s values and desired culture into meaningful behaviours, leadership practices and employee experiences. This will include supporting culture and engagement initiatives, leadership and management development, staff survey activity, talent and succession planning, coaching, learning and development, and organisational change. \n You will work collaboratively with the OD Manager and colleagues across HR and Organisational Learning to develop and deliver corporate OD priorities. You will also build effective relationships across the organisation, understand the challenges facing individual services and translate these into evidence-based organisational development solutions. \n The role will support the Council to embed sustainable cultural change, strengthen leadership capability, improve employee engagement and create the conditions in which colleagues can perform at their best. You will evaluate the impact of interventions and ensure that organisational development activity delivers measurable benefits for the Council, its workforce and residents. \n We are proud to offer a hybrid working arrangement, providing colleagues with the flexibility to work from home. The successful candidate will be expected to work from the office for a minimum of 2 days per week and must be flexible to attend the office or other locations more frequently when organisational or project needs require. \n ? \n Organisational Development Partner \n \n Candidate Profile Organisational Development Partner \n We are looking for candidates with either direct experience, or strong transferable skills, in organisational development, learning and development, HR, workforce development or a closely related field. \n The successful candidate will have: \n\n • Experience of identifying and diagnosing organisational, cultural, leadership or workforce development needs, or evidence of relevant transferable experience from another area or profession.\n, • The ability to design and deliver practical organisational development interventions.\n, • Experience of successfully delivering projects that support transformation or wider organisational change.\n, • Confidence in working with senior leaders and managers, building effective relationships and providing advice and constructive challenge.\n, • Strong facilitation, presentation, communication and stakeholder management skills.\n, • The ability to manage projects and balance multiple priorities.\n, • An understanding of leadership, organisational culture, employee engagement and behavioural change.\n, • The ability to use data, feedback and evaluation to assess effectiveness and demonstrate impact.\n, • A collaborative, inclusive and customer-focused approach.\n\n

Freightserve recruitment are looking for a Freight Forwarder for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. \n The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. \n The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. \n Duties:- \n\n • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)\n, • Managing bookings, collections, transport, and liaising with overseas agents/customers\n, • Preparing and processing shipping documentation\n, • Submitting import & export customs entries\n, • Building strong relationships with customers, suppliers, and partners to deliver excellent service\n, • Providing quotations, pricing jobs, and raising invoices accurately\n, • Handling multiple shipments simultaneously and communicating effectively at all times\n\n Experience Needed:- \n\n • Imports or exports (or both) within the freight forwarding industry\n, • Excellent customer service skills with a professional telephone manner\n, • Highly organised, detail-oriented, and able to work to strict deadlines\n, • Ability to thrive in a fast-paced, time-critical environment\n\n Benefits:- \n\n • Annual and Performance bonuses\n, • Additional payments (on call once trained)\n, • Career progression opportunities within a growing business\n\n Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Freight Forwarder for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. \n The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. \n The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. \n Duties:- \n\n • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)\n, • Managing bookings, collections, transport, and liaising with overseas agents/customers\n, • Preparing and processing shipping documentation\n, • Submitting import & export customs entries\n, • Building strong relationships with customers, suppliers, and partners to deliver excellent service\n, • Providing quotations, pricing jobs, and raising invoices accurately\n, • Handling multiple shipments simultaneously and communicating effectively at all times\n\n Experience Needed:- \n\n • Imports or exports (or both) within the freight forwarding industry\n, • Excellent customer service skills with a professional telephone manner\n, • Highly organised, detail-oriented, and able to work to strict deadlines\n, • Ability to thrive in a fast-paced, time-critical environment\n\n Benefits:- \n\n • Annual and Performance bonuses\n, • Additional payments (on call once trained)\n, • Career progression opportunities within a growing business\n\n Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Right Now Group are currently recruiting for an experienced Export Freight Operator to join a leading international logistics business based within the Heathrow area. \n This is a fantastic opportunity for an experienced Air Export professional who is confident managing Air Freight Export shipments from start to finish, including airline bookings, Air Waybills, export documentation and customs declarations using CDS. \n The position will predominantly involve the movement of pharmaceutical and temperature-controlled shipments, working within a specialist logistics environment where accuracy, compliance and attention to detail are extremely important. \n Responsibilities of the Export Freight Operator: \n\n • Manage Air Freight Export shipments from start to finish\n, • Handle shipments from initial instruction and booking through to final export and arrival at destination\n, • Make freight bookings directly with airlines\n, • Prepare and process Air Waybills\n, • Check flight details, routings and shipment information\n, • Complete export customs declarations using CDS\n, • Handle customs entries for EU and non-EU shipments, including NCTS where required\n, • Prepare all relevant export documentation and paperwork\n, • Liaise with airlines, handling agents, hauliers and other service providers\n, • Monitor shipments throughout transit and provide updates where required\n, • Complete post-flight checks and internal shipment reports\n, • Liaise with overseas offices and internal departments\n, • Investigate missing or delayed cargo and liaise with airlines to resolve issues\n, • Handle specialist pharmaceutical and temperature-controlled shipments\n, • Ensure freight charges are correctly applied where applicable\n, • Work in accordance with company SOPs and operational procedures\n, • Assist with shipment preparation, labelling and processing when required\n, • Support the wider operation during busy periods\n\n The original specification also includes specialist exports involving regulated bodies such as HMRC, DEFRA, the Home Office, CITES and the Chamber of Commerce. \n The successful Export Freight Operator will ideally have: \n\n • Previous Air Freight Export experience\n, • Ability to manage Export shipments start to finish\n, • Good knowledge of airline bookings and Air Waybills\n, • Experience completing customs declarations using CDS\n, • Good understanding of Air Freight export documentation and procedures\n, • Experience using a TMS or similar freight management system\n, • Strong attention to detail and accuracy\n, • Good organisational and time-management skills\n, • Confident communication and customer service skills\n, • Ability to independently manage multiple shipments and priorities\n, • Ability to work under pressure and meet deadlines\n, • A flexible and proactive approach\n, • Pharmaceutical or temperature-controlled freight experience would be advantageous\n, • Dangerous Goods, forklift, Active Unit Handling and X-ray/ETD/EDD training would be advantageous but are not essential\n\n Hours for the Export Freight Operator: \n The position operates Monday to Friday on an alternating weekly shift pattern: \n Week 1: 06:00 - 14:00 Week 2: 12:00 - 20:00 \n The Export Freight Operator will also be expected to work two Saturdays per month, which will be paid as additional overtime. \n Salary for the Export Freight Operator: \n £37,000 + additional Saturday overtime \n This is an excellent opportunity for an experienced Export Freight Operator looking to join a major international logistics organisation and develop further specialist experience within the pharmaceutical and temperature-controlled logistics sector. \n Apply now through Right Now Group for further information.

This rapidly growing Financial Planning firm provide high-quality, comprehensive advice to individuals, families and businesses across the UK and are looking for an experienced Advisor to join their Putney office on an employed basis to service an existing client bank. \n \n This is a great opportunity for a recently qualified or junior advisor to inherit a client bank and gain experience within a reputable company. \n \n Role and Responsibilities: \n\n • Build sustainable relationships with clients\n, • Complete annual reviews within required timescales\n, • Identify and assess clients’ needs\n, • Write new business from carrying out annual reviews with existing clients Obtain and record the required meet regulatory KYC and suitability requirements.\n, • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution\n, • Keep records of customer interactions, process client accounts and file documents\n, • This role is desk-based with meetings conducted via phone and Teams, and they have a flexible hybrid working model which allows you to split your time between home and office.\n\n \n The Individual: \n\n • Hold the Diploma in Financial Planning\n, • Have previous relevant experience\n, • Strong technical knowledge across all aspects of Financial Planning\n, • Ideally have a desire to obtain Chartered status.\n\n \n The Package: \n\n • Salary up to £60,000 (depending on experience)\n, • Bonus\n, • Extensive Company Benefits\n\n \n Contact: Stephen Mallaband \n Reference: KC/101906 \n \n Candidate care: \n By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. \n \n If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. \n \n Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. \n \n In the meantime, we would like to thank you for your interest in Cavendish Maine.

Self-Employed Cleaner \n GBP £13 - 16 per hour \n Your role \n Provide cleaning services in clients’ homes near you, in the area you choose to cover. \n Typical tasks may include cleaning living areas, kitchens, bedrooms and bathrooms, as well as general home upkeep based on each client’s needs. \n Jobs can be one-off or recurring, depending on your availability. \n Are you a cleaning professional looking to grow your self-employed business? Join Wecasa and get access to new clients near you, while staying fully in control of the jobs you accept. \n Wecasa is a platform that connects customers with trusted self-employed home service professionals. \n Requirements \n\n • Experience providing domestic cleaning services\n, • Professional, reliable and service-oriented attitude\n, • Registered as a sole trader, or willing to register as self-employed\n, • Ability to travel across your selected area\n\n What you’ll do \n Provide home cleaning services for private clients, based on their needs and your availability. \n Why join Wecasa? \n\n • Fair and transparent pay: earn up to £16.00 per hour on average after commission\n, • Full flexibility: receive detailed job requests and choose whether to accept them\n, • Stay in control of your schedule: set your availability and receive offers that match it\n, • One-off or regular jobs: choose jobs that fit around your schedule\n, • No joining fee: signing up is free, with no hidden costs\n, • Dedicated Pro Support: our team supports you from onboarding to customer issue resolution if needed\n\n

Role Overview \n We are looking for a Proposition Manager to join us on a 12-month fixed term contract, working closely with colleagues across NX and the wider business to shape, develop and deliver innovative member propositions. \n In this role, you will be responsible for: \n\n • Taking pre-identified strategic member propositions from discovery and concept definition through to launch.\n, • Using market, customer, financial and operational insights to inform proposition development and enhancement.\n, • Developing innovative, customer-focused and commercially viable propositions using human-centred design techniques.\n, • Building unique and sustainable value propositions for Nest members through a defined stage-gate process that prioritises strong customer and business outcomes.\n, • Establishing and managing a broad network of stakeholders across multiple functions, including Insight, Customer Experience, Finance, Risk, Operations and Change.\n, • Monitoring proposition performance against agreed KPIs and providing regular reporting on outcomes and impact.\n\n The minimum criteria for this role are: \n\n • Experience of identifying, developing, delivering, launching and managing complex and compelling consumer propositions\n, • Experience of workplace or personal pensions and wider consumer financial services preferable, or similar regulated consumer service industry experience (telco, utilities etc.)\n, • The role requires experience in delivering large projects as part of a team and working collaboratively across multiple directorates and will involve Board-level sign-off and interaction\n, • Constructing robust business cases and confidently making the case for change\n, • Being able to demonstrate experience in data-led methodology and customer-led design techniques\n, • Ability to work with existing research and commission new research as required\n, • Demonstrable experience of managing risk within a complex organisation\n, • Outstanding interpersonal and communication capabilities, including excellent writing skills and experience drafting complex documents and reports\n, • Organisational skills and a track record of working in a project-based environment\n\n Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential. At Nest, you’ll have access to a range of learning opportunities to learn, grow and build the skills you need to be successful in your role and career. \n Flexible and agile working \n Everyone's personal situation is different. \n To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): \n\n • hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required) \n, • reduce or vary working hours\n, • reduce or vary the days worked\n, • work compressed hours\n, • job share\n\n Directorate/Department Overview \n The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe. This includes: \n\n • Definition of our customer strategies\n, • Developing, maintaining and evolving our customer value propositions (including Retirements)\n, • The brand and marketing of Nest to our customers\n, • The design of the service experience our customers enjoy across all channels\n, • Working with our partner, TCS, to deliver a service that delights our customers and keeps their data and assets safe\n\n Organisational Overview \n Nest is an award-winning workplace pension scheme, the largest in the country. \n Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. \n Diversity, Equity and Inclusion \n Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, *, sexual orientation or socio economic background. \n We also recognise the importance of diversity of thought and other forms of neurocognitive variation. \n Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme. \n We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications. \n Please note that this advert may close early if we receive a sufficient number of satisfactory applications. \n If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .

Self-Employed Cleaner \n GBP £13 - 16 per hour \n Your role \n Provide cleaning services in clients’ homes near you, in the area you choose to cover. \n Typical tasks may include cleaning living areas, kitchens, bedrooms and bathrooms, as well as general home upkeep based on each client’s needs. \n Jobs can be one-off or recurring, depending on your availability. \n Are you a cleaning professional looking to grow your self-employed business? Join Wecasa and get access to new clients near you, while staying fully in control of the jobs you accept. \n Wecasa is a platform that connects customers with trusted self-employed home service professionals. \n Requirements \n\n • Experience providing domestic cleaning services\n, • Professional, reliable and service-oriented attitude\n, • Registered as a sole trader, or willing to register as self-employed\n, • Ability to travel across your selected area\n\n What you’ll do \n Provide home cleaning services for private clients, based on their needs and your availability. \n Why join Wecasa? \n\n • Fair and transparent pay: earn up to £16.00 per hour on average after commission\n, • Full flexibility: receive detailed job requests and choose whether to accept them\n, • Stay in control of your schedule: set your availability and receive offers that match it\n, • One-off or regular jobs: choose jobs that fit around your schedule\n, • No joining fee: signing up is free, with no hidden costs\n, • Dedicated Pro Support: our team supports you from onboarding to customer issue resolution if needed\n\n

Think Specialist Recruitment are delighted to be recruiting for a successful and growing B2B professional services business who are looking for a proactive and organised Marketing Executive to join their team. \n This is a fantastic opportunity for someone with around 2 years marketing experience who is looking to broaden their skills across campaign management, content creation, events and business development support. You'll play a key role in driving lead generation and supporting the delivery of engaging marketing initiatives. \n Location - Pinner \n Salary - £32,000 - £37,000 depending on experience \n Hybrid working with 3 days in and 2 from home \n Some of the duties will include: \n\n • Coordinate and deliver multi-channel marketing campaigns\n, • Create engaging content including blogs, newsletters, case studies and social media posts\n, • Manage website updates and marketing materials\n, • Support webinars, events and industry exhibitions\n, • Assist with lead generation and business development activity\n, • Maintain CRM and marketing databases\n, • Monitor campaign performance and produce reports\n, • Liaise with external suppliers and provide general marketing support\n\n The successful candidate: \n\n • Around 2 years experience in a marketing\n, • Excellent written and verbal communication skills\n, • Strong organisational skills and attention to detail\n, • Knowledge of digital marketing and social media platforms\n, • Confidence using Microsoft Office, particularly Excel and PowerPoint\n, • Experience within a B2B environment\n, • Knowledge of HubSpot or another CRM platform\n, • Experience updating website content\n, • Familiarity with email marketing platforms and Google Analytics\n\n Looking for the next step in your career? Think Specialist Recruitment. \n Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Contingent Investigator – General Banking \n Financial Ombudsman Service | Fully Remote (UK only) \n At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people’s lives. \n We’re looking for experienced Investigators with a background in general banking complaints to join us on a contingent basis. This is a home-based contracting role where you’ll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. \n What you’ll be doing \n\n • Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions\n, • Managing your own caseload, progressing cases efficiently while maintaining quality standards\n, • Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they’re difficult)\n, • Producing clear, structured free-hand written decision outcomes that explain your reasoning\n, • Managing and prioritising your own caseload to meet objectives, quality standards and deadlines\n, • This is hands-on investigative work, not template-driven or process-only complaint handling\n\n Training and support \n A structured remote training and accreditation programme is provided at the start of the assignment, designed to align you to the Financial Ombudsman Service decision-making frameworks and quality expectations \n Ongoing support includes: \n\n • Team managers and mentors\n, • Case clinics for complex decisions\n, • Clear performance expectations and feedback\n\n What we’re looking for \n\n • Proven experience investigating and resolving complaints, with full accountability for decision making\n, • Strong knowledge of general banking products and complaints (e.g. current accounts, savings, direct debits overdrafts, associated customer disputes and service-related issues)\n, • Experience working in a target-driven environment, consistently delivering against productivity and quality expectations\n, • Able to get up to speed quickly, work independently, and take ownership of delivering outcomes from an early stage\n, • Strong judgement and confidence in decision making, with the ability to make fair, evidence-based decisions without reliance on close supervision\n, • Resilience and focus, maintaining quality and professionalism when handling high volumes of complex or emotionally sensitive cases\n, • Clear and structured communication, able to produce well-reasoned, evidence-based written decisions independently, and explain outcomes confidently to both customers and businesses\n, • Ability to manage competing priorities, stay organised, and deliver outcomes whilst balancing quality with pace\n, • This role is not suitable for candidates whose recent experience is predominantly PPI-based\n\n Assignment details \n\n • Home-based for the full 12-month assignment and must be carried out from the UK.\n, • Day rate: £210 per day (Umbrella) during training/accreditation, increasing to £260 per day after accreditation. Inside IR35.\n, • You’ll need to provide your own equipment (e.g., laptop), have fast, secure internet connection (minimum 70mbps), and an appropriate, distraction free, home working environment.\n, • Start date: 21st September 2026\n, • Interview process: Psychometric Testing, Reed interview, Final Interview with Financial Ombudsman Service\n\n Why Experienced Contractors Choose Financial Ombudsman Service \n\n • Work that has real public impact\n, • Clear standards and consistency\n, • Fully remote working, UK-based\n, • Long-term contract stability\n, • Strong professional credibility on your CV\n\n Apply \n If your experience aligns, please submit your most up to date CV clearly outlining: \n\n • General Banking products you’ve worked with\n, • Complaint types you’ve investigated\n, • Your level of decision-making responsibility\n\n \n Disability Confident Scheme \n As part of the recruitment process for this role, applicants who demonstrate the required experience and background through their application, CV, and initial telephone interview will be invited to complete an online assessment. We use the relevant assessment results, together with the information provided during the application and screening process, to determine whether candidates meet the minimum criteria to progress. Reasonable adjustments are available throughout the recruitment process.

Would you enjoy a varied support role combining administration with practical problem-solving across a busy working environment? Are you organised, proactive and comfortable managing finance, facilities and shared-service tasks? Signature Recruitment is seeking a Temporary Business Support Officer for a Central London higher education institution. \n This position pays £19.20 per hour plus holiday pay and is offered as a three-month temporary assignment. You will work five days per week on a hybrid basis, with three days in the office and two days working from home. \n Temporary Business Support Officer - The Role: \n You will provide administrative and operational support across facilities, equipment, finance and shared services. \n Your responsibilities will include: \n\n • Supporting the administration of rooms, facilities, teaching materials and equipment.\n, • Raising purchase orders and checking orders against budgets and expenses.\n, • Managing a shared inbox and responding to day-to-day enquiries.\n, • Maintaining accurate administrative and financial records.\n, • Supporting practical campus tasks, including collecting and organising post.\n, • Providing additional business support as priorities change.\n\n The role includes moving around the workplace and carrying out practical campus-based tasks during office days. \n Temporary Business Support Officer - What's on Offer: \n\n • £19.20 per hour plus holiday pay.\n, • Three-month temporary contract.\n, • Five days per week.\n, • Hybrid working.\n, • Three days in the office and two days from home.\n, • Central London location.\n\n Temporary Business Support Officer - Who We're Looking For: \n\n • Previous administration and/or customer service experience.\n, • Strong communication skills.\n, • Excellent attention to detail.\n, • A proactive approach to resolving day-to-day issues.\n, • Ability to organise and prioritise competing tasks effectively.\n, • Comfortable undertaking the practical elements of the position.\n, • Higher Education experience would be advantageous but is not essential.\n\n If you enjoy varied administration and practical problem-solving, please apply today. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities. \n Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.

Digital Marketing Manager - National Charity \n Full time. Permanent \n Salary: £45,000 to £47,000 per annum \n Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. \n About the role \n Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. \n You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. \n You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. \n About you \n You will need: \n\n • Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;\n, • Significant experience of management of websites, SEO and content programmes;\n, • Experience of developing marketing strategies, plans and budget setting and maangement;\n, • Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;\n, • Experience of line management.\n, • Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience\n, • Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;\n, • Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;\n, • Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;\n, • Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;\n, • Legal right to work in the UK.\n\n What you will get in return \n You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. \n You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. \n About Missing People \n Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change \n Find out more and apply \n If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. \n To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. \n Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. \n Interviews: 7th or 8th September 2026 \n You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc. \n

Operations Manager \n \n Hersham Area | £45,000 – £55,000 + Benefits | Full Time | Office Based \n \n Ready to take ownership, make a real difference, and help build something? \n \n Our client is a successful and growing service business based in the Hersham area, and they’re looking for an exceptional Operations Manager to join their team. \n \n This isn’t a role where you simply keep the wheels turning. \n \n It’s an opportunity for someone who thrives on responsibility, pace and variety — someone who can lead field-based teams, take ownership of budgets and margins, solve problems on the ground and help shape the way a growing operation works. \n \n If you’re the kind of person who rolls up their sleeves, stays calm when things get complicated and genuinely cares about getting the right outcome for customers, this could be a fantastic next step. \n \n What you’ll be doing \n \n You’ll be at the heart of the operation, making sure jobs are delivered efficiently, profitably and to an exceptionally high standard. \n \n Your responsibilities will include: \n \n Leading and developing field-based teams, taking genuine ownership of performance and results. \n Managing P&L / budgets, controlling costs and protecting margins. \n Coordinating jobs from initial instruction through to successful completion. \n Working closely with insurance adjusters, customers, contractors and other stakeholders. \n Managing SLAs, scope authorisations and job documentation. \n Being the person who steps in when things get difficult — including visiting sites personally when needed. \n Handling sensitive, high-pressure and emotionally charged customer situations with empathy and professionalism. \n Identifying opportunities to improve processes, increase revenue and make the operation more efficient. \n Building structure and consistency as the business continues to grow. \n Creating and improving the processes, systems and playbook that will support the next stage of the company's development. \n Coaching and developing your team, creating a culture where people take pride in what they do. \n \n What they're looking for \n \n They are not simply looking for someone who has managed an operation. \n \n They are looking for someone who has owned one. \n \n You’ll ideally have experience in one or more of the following: \n \n Insurance claims \n Facilities management \n Disaster recovery \n Another fast-paced, field-based service environment \n \n You’ll be comfortable talking about adjusters, SLAs, scope, authorisation, budgets and margins — and, more importantly, you'll understand how all of those things translate into real-world customer outcomes. \n \n You’ll have a proven track record of: \n \n Leading field-based teams \n Not just supervising people, but taking responsibility for their performance and the overall result. \n \n Managing budgets and profitability \n You understand that great service and commercial discipline need to go hand in hand. \n \n Handling difficult customers \n You know how to deal with people who may be experiencing one of the worst days of their year. You bring calm, empathy and solutions — not corporate scripts. \n \n Building and improving operations \n You’ve helped introduce processes, improve standards or scale an operation. You’re someone who sees a problem and thinks, “How can we fix this properly?” \n \n Working under pressure \n Unpredictable demand, urgent jobs and competing priorities don’t faze you. You remain calm, organised and focused. \n \n The kind of leader they want \n \n This is as much about who you are as what you’ve done. \n \n Our client is looking for a leader who: \n \n Leads with integrity and empathy. \n Treats customers as people, not case numbers. \n Communicates clearly and consistently. \n Understands that good documentation is essential, not an administrative afterthought. \n Keeps customers, adjusters and colleagues properly informed. \n Coaches and develops people rather than simply telling them what to do. \n Is comfortable getting stuck in when the situation demands it. \n Has the confidence to make decisions and take ownership. \n Is entrepreneurial enough to spot opportunities, but disciplined enough to protect profitability. \n \n Help build something \n \n This is a growing business, so you won’t be walking into a huge organisation with a process manual for every possible scenario. \n \n That’s part of the appeal. \n \n You’ll have the opportunity to shape the operation, improve the way things are done and help build the infrastructure for future growth. \n \n If you enjoy creating order from chaos, improving things that aren't quite there yet and seeing the direct impact of your work, you’ll feel at home here. \n \n No two days will be the same \n \n One day you could be reviewing performance and budgets. \n \n The next, you could be dealing with an urgent customer issue, supporting a team on site, speaking with an adjuster or identifying a new opportunity to improve revenue. \n \n That variety is exactly what makes this role exciting. \n \n This is a hands-on Operations Manager role for someone who likes being close to the action — not someone who wants to manage entirely from behind a desk. \n \n The opportunity \n \n Salary: £45,000 – £55,000 per annum \n Location: Hersham area \n Contract: Full time \n Working pattern: Office based \n \n If you’re an experienced operations professional who wants to take ownership, develop people, improve processes and play a key role in a growing business, we’d love to hear from you. \n \n This could be more than your next Operations Manager role — it could be the opportunity to help build the operation for the next stage of the business. \n \n

Job SummaryStandard Chartered is a major player in Transaction Banking (TB), combining deep local knowledge and global capability to offer the full scope of innovative, customised solutions in trade finance and cash management. As a top global Transaction bank – we are a key driver of Corporate & Investment Banking (‘CIB’) aspirations, contributing to more than 1/3rd of CIB revenues. We have a unique business focus on enabling trade, investment and supply chain financing for, in and out from Asia, Africa and the Middle East. We aim to be a one-stop gateway providing supply chain and liquidity management for corporates and financial institutions. And we are committed to using our cross-border network to facilitate our local clients' growing trade and investment flows and cash and liquidity management needs across our business footprint. Standard Chartered’s Cash management business sits within its Transaction Banking business with presence in over 40 countries managing over c.$200bn of Corporate and FI client deposits. It offers a holistic suite of payment and liquidity management solutions to our clients whilst being at the forefront of product innovation. Cash Management business is a key CIB pillar and major contributor to the bank’s overall liquidity pool, revenue and returns. It is a significant and value accretive business with tremendous opportunity for further growth. Standard Chartered’s Trade and Working Capital finance provides global corporate, institutional, and SME clients Standard Chartered’s Trade and Working Capital finance provides global corporate, institutional, and SME clientsStandard Chartered’s Financing and Securities Services (FSS) business provides a range of products and services to clients. The core offerings of FSS include Custody, clearing and fund services. It has a large and expanding network presence in emerging markets and is focused on digitization and product capability expansion, especially in the digit assets space.To our Team based in London we are looking for a Senior Manager who will gworth togehter with us!Key ResponsibilitiesStrategy• The role is part of the E & A Finance team which is responsible for all Product and Client Coverage performance management reporting for CIB in Europe including supporting the various Business Heads, Cluster CEO and coverage heads across our Global footprint to understand, manage and drive the complex business and operations within Europe. Our presence in Europe is key to connecting our footprint markets of Asia, Africa and the Middle East with the West through offering global support as the centre of excellence for product and segment teams. • The role provides timely and accurate management information, including monthly performance tracking and variance analysis against budget and outlook, to guide business decisions. This position also drives value-added analysis on business drivers, segment performance, and product trends, while actively supporting budgeting, forecasting, and the identification of risks to business plans. In addition, the role holder will play a key role in the development and enhancement of financial market-related systems, ensuring accurate representation of funding costs, margins, and returns. Close collaboration is required with business teams on financial analysis, and investment activities to support growth initiatives, and will drive RWA and loan impairment performance management by partnering with CPM, FRM, and business teams to optimize capital efficiency. Business• Partner with key TB business stakeholders to support strategic priorities across the business, including portfolio growth, RWA and capital management to deliver improving returns, income growth in line with strategy, focussing on key product capabilities in the region and growing wallet share. • Review product performance, providing forward looking insights, and highlighting opportunities and early warning signals. • Deliver timely and accurate management information, including monthly financial performance reporting, variance analysis against budget and outlook and actionable insights to support business decision-making. • Support business planning, budgeting, forecasting and strategic initiatives by providing financial analysis, challenging business assumptions, and ensuring alignment with business objectives. • Support FP&A activities across the TB business in the cluster, including budgeting, forecasting, performance reporting, trend analysis and management presentations to support business decision-making. • Understand and run processes for supplying information and analysis to senior management for Cluster and Product Heads.• Understand what the drivers and risk parameters are for the business.• Periodical reporting and analysis of business performance – across product and market segmentation for Origination, Franchise and Enhanced F lenses. • Partner with business on strategic growth initiatives with a view to drive growth, whilst maintaining a high level of integrity and independence Processes• Providing timely and accurate performance summary reports to Group TB Finance team. This involves understanding and preparation of various analytical reports providing insight on business performance.• Ensure Business Finance is involved in all financial information and analysis provided.• Ensure that processes are in place to allow clear view of current and projected performance across all product areas and geographic and customer segmentations that generate TB revenues.• Work with TB Finance to ensure reporting to global business represents true picture of the TB Europe business.• Challenging current practices and procedures including identification and rectification of control weaknesses in them.• Developing offshore service centre personal to assist them to grow and ensure new reporting requirements are delivered. People and Talent • Timely and proactive identification of MIS requirements.• Coordination with information process owners and shared services to ensure that these requirements are met in a timely and efficient manner.• Participation in system implementations, changes in reporting structures and new products, to ensure that all finance and business requirements are able to be met.• Strong team working and networking capability – success of role is reliant on ability to work with many different teams effectively.• Good communication with maturity and confidence to deal with senior business management and third parties.Risk Management• Work with the business and other support teams to identify and correct inaccurate financial information caused by issues in static data, systems or processes in order to identify risks to the Group• Supporting and maintaining strong Financial Controls over financial and management group reporting.Skills and Experience• Manage Conduct• Manage Risk• Manage People• External Reporting• Risks and Controls• Performance Management• Balance Sheet Management• Tax Management• Regulatory and ComplianceQualificationsEducation• Qualified Accountant, with degree in finance or economics; MBA/CA or other post graduate qualificationsTraining• Ten plus years of experience in financial planning and analysis gained in leading financial services companies • Strong working knowledge of the CIB business• Excellent communication skills, written and presentation• Proven problem solver using quantitative techniques; strong analytical skills with ability to develop proof of concept frameworks and business cases• Ability to drive results• Team player and ability to work well within a matrix environment• Degree in Finance, Economics or Engineering; with professional accounting qualification also preferredAbout Standard CharteredWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.Together we:Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible working options based around home and office locations, with flexible working patterns.Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Reference: 103021Location: Northampton & LondonHours: 40 Hours - Monday to FridayJob Overview This role supports the effective management of large energy portfolios, ensuring accurate data, smooth supplier relationships, and excellent customer service. Working within the Portfolio Management team, the successful candidate will manage customer portfolios, handle portfolio queries, oversee reporting and data accuracy, support supplier and meter changes, and provide escalation support. The role requires strong knowledge of energy systems, industry charges, supplier management, reporting, and stakeholder engagement, with a focus on delivering reliable insights and a seamless customer experience.Main dutiesLead the day-to-day management of strategic customer energy portfolios, ensuring service excellence and overseeing a team of Portfolio Analysts.Maintain accurate customer portfolio data by coordinating estate, site, meter, and supplier changes across internal systems.Manage and resolve customer queries, data requests, and escalations, ensuring timely responses and high levels of customer satisfaction.Oversee the production and delivery of contractual reports, providing accurate insights and supporting customers with energy spend management.Build strong customer relationships through regular calls, meetings, and stakeholder engagement, coordinating internal teams to deliver effective solutions.RequirementsProven track record of building and maintaining long-term customer relationships through excellent stakeholder management and customer service.Strong knowledge of UK energy markets, including transmission and distribution frameworks, renewable energy policies, and industry support mechanisms.Excellent communication and presentation skills, with the ability to convey complex technical information clearly to senior stakeholders.Highly organised with strong analytical, problem-solving, and project management skills, capable of managing multiple priorities and tight deadlines.Advanced Microsoft Office skills (Excel, Word, PowerPoint, and Access) with the ability to apply strategic tools and data analysis to complex business challenges.The successful candidate will be based in London, Northampton or another Mitie office, but also be expected to attend meetings at customer sites from time to time. Flexible working from home is available 2-3 days per week at management's discretion.Ref:103021 Location:London Employment:Full time Role Classification:1

DescriptionMethods Business and Digital Technology LimitedMethods is a 100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.Methods was acquired by the Alten Group in early 2022.RequirementsThe Business Architect will work across a range of client engagements, from strategy and operating model design through to digital and organisation transformation, helping organisations align what they do, how they do it, and why it matters.You will operate in highly ambiguous environments inside complex public-sector or regulated organisations using business architecture, business analysis and systems thinking to create clarity, coherence and momentum.You will be a storyteller as much as a modeller and be able to move between capability maps, value streams, service models and delivery backlogs, helping senior leaders, delivery teams and frontline services pull in the same direction.You will work as part of multi-disciplinary consultancy teams, embedded with client programmes and portfolios, helping to connect:Strategy to deliveryInvestment to outcomesDigital change to real-world servicesThe ideal candidate will have experience applying business architecture skills in digital and organisation transformations across a range of different styles of transformation. They will have experience and knowledge underpinned by the tailored use of several frameworks and methodologies to perform as an effective analyst. They will understand the UK public services and/or Regulated industries, with knowledge in one or more sectors. This is a senior practitioner role at the intersection of analysis, design and architecture focused on organisational coherence and delivery aligned design.The role will be home based and will include work on client sites. It is expected that the Business Architect will quickly acquire an understanding of Methods strategic offerings to work effectively for our clients. The role will support the development of our Business Change Community of Practice. The Business Architect will have the following responsibilities: Lead and contribute to business architecture and operating-model work across discovery, design and delivery phasesDevelop and maintain capability models, value streams, service maps, operating models and transformation roadmapsTranslate complex organisational and delivery challenges into clear, structured, decision-ready artefactsWork with product, delivery, technology and policy teams to align change initiatives to strategic and organisational intentFacilitate senior-level workshops to support portfolio prioritisation, investment decisions and organisational designEnsure business architecture is practical, usable and delivery-aligned, not academic or unimplementableSupport the integration of business architecture with agile, programme and portfolio deliveryAssure quality, coherence and traceability of business architecture artefacts across engagementsContributing to Methods Business Change Community of Practice and mentoring others in Business ArchitectureEssential Skills and Experience:Extensive Business Architecture or relevant knowledge gained from recognised bodies (BCS, BIZBOK, TOGAF).Leading business architecture as part of a multi-disciplinary team. Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions.Can recommend, influence and lead improvements to business capabilities that align delivery to strategic activityDefine and communicate business models and information flows that can be supported appropriately with digital transformation.Demonstrate a breadth of effective techniques that define and manage conceptual models (capabilities, value streams, operating and service models) with others, in a range of different types of change methodologies and situations.Manage the development and communication of useable business architectures, identifying issues and omissions and managing escalations.Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies. Extensive experience of working in different project methodologies and awareness of how to adapt their practice.Excellent stakeholder management to understand objectives and resolve tension and conflict.Strong problem solving, analytical, critical and conceptual thinking skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data.A skilled written and verbal communicator.Pro-active approach to personal and professional development, and mentoring of others in Business Architecture Best practiceDesirable Skills & Experience:Understanding of complimentary practices such as Systems Thinking, Complexity Theory and Human Centred DesignUnderstanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies.Proven ability to work across strategy, portfolio and delivery layersSpecialist knowledge in a business domain or other digital specialism.Specialist knowledge in security, data and privacy.Knowledge and understanding of GDS Service Standards.Knowledge and understanding of Agile, SAFe or scaled delivery frameworksExperience in developing Business Architectures alongside teams working with development tools like JIRA, Azure DevOps or similar.Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural).Ability to understand complex financial issues combined with deep analytical skills.Am I the right fit? We're looking for:Highly adaptable and resilientComfortable working in ambiguity and complexityA natural facilitator and influencerExcellent Communication skillsGenuine passion/commitment to improving public services and societal outcomesPassionate about making abstract ideas meaningfulA determined and tenacious approach to workA creative approach to problem solvingGood listening and comprehensionGreat stakeholder managementBenefitsMethods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.By joining us you can expect:· Autonomy to develop and grow your skills and experience· Be part of exciting project work that is making a difference in society· Strong, inspiring, and thought-provoking leadership· A supportive and collaborative environmentAs well as this we offer:Development – access to LinkedIn Learning, a management development programme, and trainingWellness – 24/7 confidential employee assistance programmeFlexible Working – including home working and part timeSocial – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causesTime Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each yearVolunteering – 2 paid days per year to volunteer in our local communities or within a charity organisationPension – Salary Exchange Scheme with 4% employer contribution and 5% employee contributionDiscretionary Company Bonus – based on company and individual performanceLife Assurance – of 4 times base salaryPrivate Medical Insurance – which is non-contributory (spouse and dependants included)Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)Enhanced Maternity and Paternity Pay Travel – season ticket loan, cycle to work schemeFor a full list of benefits please visit our website (Job SummaryID: E6690662A5Department: Capabilities, IT Digital Advisory, IT - DL - Business Analysis & ArchitectureType: full time

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.What's the opportunity?At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing?As an experienced engineer you will:Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructureShip a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.What skills do I need?5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teamsExperience with Distributed systems #LI-HybridUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.What’s The Opportunity?Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.What Will I Be Doing?Lead technical discovery to identify and address our customers’ needsDeliver an exceptional pre-sales experience by articulating Fin's value and technical expertiseConduct impactful, value-based solution reviews and in-depth technical sessionsDesign and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilitiesServe as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issuesCollaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planningBuild trust with customers by approaching challenges with empathy and curiosityContinuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at FinCommit to customer success, ensuring lasting value and proactively addressing challengesWhat Skills Do I Need?Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationshipsStrong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.Ability to solve problems independently while thriving in collaborative team environmentsProven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.Familiarity with managing POCs, RFPs, and addressing complex security questions.Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosityAbility to challenge the status quo and continuously improve Solutions Engineering processes and playbooksBring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the companyWilling and able to travel occasionally#LI-Hybrid#LI-RH1Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We don’t currently have any Open Days scheduled in Luton, but please use this LinkedIn job posting to register your interest. We’ll get in touch as soon as the next assessment day is announced. \n \n Why Choose Wizz Air? \n We fly to 200+ destinations across 50+ countries, and we’re still growing! Our Cabin Crew team is based in more than 40 cities across 14 countries, offering a truly international and vibrant work environment. \n \n What You'll Be Doing: \n\n • Ensure passenger safety and deliver exceptional in-flight service\n, • Handle onboard sales and cash management\n, • Represent Wizz Air with warmth, energy, and professionalism\n, • Embody our core values: Dedication, Inclusivity, Positivity, and Integrity\n, • Get paid and contracted from day one of training\n\n \n What We’re Looking For: \n\n • 18+ years old\n, • Minimum high school education or equivalent\n, • Fluent in spoken and written English\n, • Valid passport (with at least 6 months validity)\n, • Right to live and work in the UK (British Passport, Visa, Pre-/Settlement Status)\n, • Able to swim and reach 210 cm on tiptoes\n, • No visible tattoos or piercings when in uniform\n, • Willing to live or relocate within 90 minutes of Luton\n, • Customer-focused with a positive attitude\n\n Note: A Schengen visa may be required. Medical limitations (e.g. strong prescription eyewear) may affect eligibility. \n \n What We Offer: \n\n • Competitive salary and benefits\n, • Free Cabin Crew training\n, • Paid holidays, social security & work insurance\n, • Free and discounted flights\n, • Career development in one of Europe’s fastest-growing airlines\n, • Flexible or fixed rosters (5 days on / 3 days off)\n, • No layovers – enjoy work-life balance at home\n, • Fun team events and opportunities to work across bases or on special/VIP flights\n\n \n 📍 Recruitment Day – What to Know: \n\n • Come dressed in business attire\n, • Bring your passport and (if applicable) Visa/Settlement Share Code\n, • Bring a printed English CV with photo\n, • Be punctual and ready for a full-day selection process\n\n \n Ready to take off with us? Apply now and start your sky-high career at Wizz Air! \n #WizzAir #CabinCrew #FlightAttendant #AviationJobs #LondonLuton #JoinTheCrew

CTI (Cisalpina Tours International) with over 50 years of experience, is a leading Travel Management Company in the Business Travel sector. \n It is part of MSC Group, global leader in maritime transport and third-largest player in the cruise industry, with operations in 150 countries and over 150.000 employees worldwide. \n In alignment with our ambitious international expansion, we are actively seeking experienced Business Travel Consultants to play a key role in contributing to its success. \n \n THE ROLE \n As a Business Travel Consultant at CTI, you will be responsible for: \n\n • Booking all aspects of Business Travel including flights, rail, hotel, car hire, and taxi reservations.\n, • Issuing tickets, handling possible changes, cancellations, and refunds.\n, • Managing the entire inquiry process, from searching for various fares and travel options to presenting optimal solutions to the client.\n, • Exploring and researching everything from low-cost options through to round the world itineraries.\n, • Overseeing each booking, ensuring client profile details are considered, travel policies are adhered to, and advising on necessary VISA requirements.\n, • Responding to emails and calls within the client's SLA (Service Level Agreement).\n, • Managing travel projects, ranging from individual reservations to large groups.\n, • Providing alternative options to clients within their travel policy.\n\n \n WHAT WE ARE LOOKING FOR IN YOU \n Our ideal candidate possesses: \n\n • Practical, hands-on experience specifically with at least one of the following major Global Distribution Systems (GDS): AMADEUS, GALILEO, or SABRE.\n, • Confident and clear spoken and written English. Additional language skills are considered a plus.\n, • Proficiency in technology products, including Outlook, Word, Excel, PowerPoint, and Google Docs.\n, • Outstanding geographical and product knowledge of destinations and airlines.\n, • Strong organizational skills and excellent customer service and communication abilities.\n, • A passion for travel and a commitment to delivering service excellence.\n\n \n THE OFFER \n We provide: \n\n • Competitive salary based on your professional profile and experience, together with company benefits.\n, • Permanent contract, subject to an initial probationary period.\n, • Full-time position: Monday to Friday, 37.5 hours per week.\n, • Hybrid working model: flexibility to work from home 2 days per week and from our office 3 days per week.\n\n Where? This opportunity is available at either of our two office locations: \n 📍 Stockley Park, Uxbridge \n 📍 Woking \n Please make sure to select the office location you are applying for when answering the pre-screening questions. \n \n ➡️ Can you picture yourself in this role and see that you match what we’re looking for? Apply now and let’s get to know each other!

E-commerce Operations Manager (Ref: MK47462) \n \n A newly established UK subsidiary of a leading Japanese manufacturer is currently recruiting an E-commerce Operations Manager. \n You will be responsible for overseeing day-to-day e-commerce operations, managing Amazon and Shopify platforms, and supporting the launch and growth of the UK and European online business. \n The ideal candidate should have strong hands-on e-commerce experience, particularly with Amazon Seller Central, Vendor Central and/or Shopify, and be comfortable working in a fast-changing start-up environment. \n \n Main Responsibilities \n\n • Take ownership of the company's day-to-day e-commerce operations\n, • Manage and continuously improve Amazon and Shopify platforms\n, • Maintain online product listings, content, pricing and marketplace performance\n, • Handle customer support, including order enquiries, questions and returns, across Amazon and the D2C site.\n, • Coordinate with internal and external stakeholders to ensure smooth business operations\n, • Identify opportunities to improve processes, efficiency and customer experience\n, • Support the launch and continued growth of the UK and European online business\n, • Liaise with external partners and service providers and support related documentation as these needs arise during the start-up phase\n, • Undertake a wide variety of evolving responsibilities as the business develops\n\n \n Ideal Candidate \n\n • 1-2 years of proven hands-on experience managing Amazon Seller Central, Vendor Central and/or Shopify\n, • Strong practical knowledge of e-commerce operations is essential\n, • Experience launching, establishing or developing e-commerce operations would be highly advantageous\n, • Experience working within a start-up or newly established subsidiary is preferred\n, • Business level English is must, and business level of German and/or French\n, • Proactive, adaptable and comfortable taking ownership in an evolving environment\n, • Able to make informed decisions independently and adapt to changing business needs\n, • Flexible, resilient and open to taking on new responsibilities as the business grows\n, • Strong team player who is excited to help shape a brand-new office culture\n\n \n Conditions \n Location: London (Office location to be confirmed) \n Working Style: Office Based (*subject to consultation with the employer, there is a possibility that you may work partly from home after further evaluation) \n Salary: Approximately £30,000 per annum (negotiable, depending on experience) \n Employment Type: Permanent, Full-time \n Working Hours: Monday to Friday, 9:00am-6:00pm (TBC) \n Start Date: September/October 2026 \n Benefits: Full benefits package to be confirmed \n \n *We regret that we cannot accept applications from Working Holiday, Graduate or Student visa holders. \n If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive, we cannot provide feedback on individual CVs. \n (Ref: MK47462 - Please include this when making any enquiries.)

Love to work at Lily’s Kitchen? \n \n What we’re after: - Demand Planning Manager 12 Month Secondment (or potentially Senior Demand Planner dependent on experience level and suitability of the candidate) \n \n Reporting Line Manager: - Supply Chain Director \n \n Lily’s Headquarters: - Goodge Street, Fitzrovia (with hybrid working between the office and working from home) \n \n Equality and Inclusiveness at Lily’s Kitchen: - \n At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). \n \n We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunities employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. \n \n In your application, please feel free to note which pronouns you use. \n \n Location: - \n This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. There will also be occasional travel to our customers. \n \n Your Lily’s Kitchen Promise – Pets, People & Planet: - \n Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. \n \n Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. \n \n Your role at Lily’s Kitchen: \n You will be part of the Supply Chain team and be responsible for the Demand Planning processes. You will play a key role between commercial and operations and work collaboratively with internal and external stakeholders to deliver accurate business forecasts and ensure strong availability of our products. \n \n How will I make a difference? \n \n You will: \n\n • Be responsible for the end‑to‑end Demand Planning process for the business, ensuring robust, insight‑driven forecasts that support commercial and operational decision‑making.\n, • Lead, coach, and develop the Demand Planning team to enhance capability, process excellence, and forecasting accuracy. (Direct Report x1)\n, • Drive alignment between Sales, Marketing, NPD, Supply, and Finance in the monthly S&OP cycle as well as Innovation Gate Process.\n, • Ensure alignment between commercial aspirations with operational constraints. Especially regarding the planning of new launches, key events and activities.\n, • Constructively challenge business assumptions, behaviours, and risks to deliver a balanced, consensus‑driven forecast that supports growth and profitability.\n, • Oversee SKU and customer‑level forecasting ensuring accuracy, minimising bias.\n, • Champion continuous improvement of the Demand Planning process, introducing automation, simplification, and standardisation where appropriate.\n, • Work closely with Supply Planning and Customer Supply to ensure strong availability, optimised inventory levels, and excellent service (OTIF).\n, • Support Commercial Finance as part of the business cash up process.\n, • Take into consideration our social and environmental goals within every aspect of the role\n\n How will I contribute? \n You will have: \n\n • Demand planning experience, with a proven track record of leading or mentoring planning teams or owning a demand planning area within FMCG or a similar environment.\n, • Strong stakeholder management skills, with the ability to influence, challenge constructively, and drive cross-functional alignment.\n, • Advanced analytical capability, with expert-level Excel skills (including Power Query, Power Pivot, and complex data modelling).\n, • Highly proficient in working with large datasets, extracting meaningful insights, and translating them into clear, concise recommendations.\n, • Strong commercial acumen, with a deep understanding of demand drivers, category dynamics, retailer behaviour, and promotional forecasting.\n, • Comfortable operating in a fast-paced environment and able to adapt quickly to the changing priorities of a growing business.\n, • Proven track record of delivering process improvements, systems enhancements, and forecasting methodology developments that drive measurable business value.\n, • Ability to simplify complexity, create clarity, and build scalable planning processes suitable for a high-growth business.\n, • A collaborative and proactive approach, with the confidence to challenge the status quo and drive continuous improvement.\n, • And it goes without saying, you should have a real passion for pets\n\n \n \n Our Perks \n At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: \n \n\n • Dogs at work; what better way to put a smile on your face!\n, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays\n, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you.\n, • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme).\n, • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about. Plus supporting and having fun together as a team.\n, • And more …\n\n \n Lily’s Kitchen Story \n At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. \n Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. \n Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. \n We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. \n \n \n Our Vision. \n We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. \n Our Values. \n We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. \n Our People. \n We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

Job Description: \n Job Description for Customer Relations Agent \n Company Overview \n Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: \n to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive \n experiences available for their own four boys, the Battles set out to elevate this moment of \n childhood and reimagine the Father Christmas myth through original storytelling, meticulous set \n design, and emotionally resonant live theatre.Their ground-breaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million ‘believers,’ with tickets selling out on release for what the press now terms ‘the Glastonbury of Christmas’. \n \n Today, the Lapland Group is a fast-growing purpose driven entertainment business spanning the \n three pillars of Live, Product and Studios. \n \n In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at-home \n products like personalised Letters from Lapland…. (Advent calendar and soon, a Christmas Eve \n Experience?). These products extend the Lapland world into the home, deepening belief and \n connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast, which achieved No. 1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year-round, our IP and characters are reaching audiences in new and emotionally resonant ways. \n \n With immersive Live experiences, high-growth eCommerce, and a rapidly expanding original \n content, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling, and the enduring magic of childhood. \n \n Location: Covent Garden \n \n Role Overview: \n As Customer Relations Agent, you will be responsible for the daily overview and handling of enquiries and escalations within our CRM platform. Reporting into the Customer Relations Manager, you will be expected to review, effectively resolve, and manage enquiries and escalations from guests in a timely and professional manner, aligning with the framework, tone of voice, and standards set by the Lapland customer relations team. \n In this role, you will contribute directly to our mission of preserving the wonder and belief in Father Christmas, ensuring that every guest is met with kindness, professionalism, and warmth. \n \n Key Responsibilities: \n\n • Review, manage, and resolve guest enquiries and escalations in a timely manner in accordance with set Service Level Agreements (SLAs).\n, • Assist with ticketing enquiries, booking amendments, and online customer journey queries and digital experience concerns.\n, • Support product-related enquiries, including liaising with the call centre and handling minor escalations.\n, • Confidently use commerce software such as Shopify and Unify to resolve customer queries.\n, • Manage and troubleshoot photography queries collaborating with our third-party photography companies and using their software.\n, • Escalate complex or sensitive issues to the Customer Relations Coordinator and Customer Relations Manager as required.\n, • Assist in logging and tracking complaints across online channels and live events.\n, • Ensure all complaints and service recovery actions are accurately recorded in HubSpot.\n, • Handle all communication with guests professionally and sensitively, maintaining privacy and upholding the tone and standards set by the Lapland customer relations team.\n, • Collaborate with the Customer Relations Manager and Coordinator, outsourced providers, and internal teams to address guest issues promptly and efficiently.\n, • Maintain a positive, solution-oriented approach to complaint handling to ensure that every guest feels valued, respected, and heard.\n, • Work actively towards Lapland’s mission of delivering a magical visit to our guests, preserving the fleeting belief in Father Christmas for children and families.\n\n \n Previous Experience: \n\n • Previous customer service and complaints handling experience is desired\n, • Strong communication skills with experience reporting to senior management and liaising with other departments\n, • Experience in using computer-based systems, including CRM platforms, booking systems, and Microsoft Excel.\n\n \n Desirable Skills: \n We are seeking organised, solution-oriented, and driven individuals to join our seasonal Customer Relations team, working alongside our permanent team and Customer Relations Manager. \n \n\n • Efficiency and attention to detail.\n, • Excellent written and verbal communication skills, with the ability to remain calm and empathetic under pressure.\n, • Ability to prioritise workloads and manage multiple cases simultaneously while maintaining quality.\n, • Experience working in a live event environment\n\n \n Work Schedule Requirements \n\n • Split shifts required: 8:00am – 4:00pm, 9:00am- 5:00pm and 10:00am – 6:00pm.\n, • 5 days per week, including weekend shifts. 40 hour working week plus overtime available.\n, • This is a seasonal position for the Christmas period. Candidates must be able to commit to a minimum of 5 shifts per week for the duration of the contract, including weekend availability.\n, • Full availability is required during peak trading dates, including Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day.\n, • Some training will take place in Ascot, Surrey, so candidates must be able to travel to this location.\n\n \n Life at LaplandUK: \n At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results. \n We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. \n \n Passion for the Mission \n We are in service to belief. We understand the impact of what we do and its legacy. \n \n One Team \n We only succeed together. We’re a positive, caring group of people who embrace developing Lapland and ourselves. \n \n Driven to Deliver Excellence \n Belief is in the detail. We take ownership of the challenge and bring a positive, solutions-focused attitude to deliver excellence in everything we do. \n Salary – \n \n £14.50 per hour \n \n Benefits: \n\n • Dog friendly office\n, • 20% discount on retail items on selected dates\n, • 20% Arcade food and drink discount\n\n \n Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. \n \n LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. \n \n LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. \n We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. \n \n

Love to work at Lily’s Kitchen? \n \n What we’re after: - Supply Planner (12 Month Fixed Term Contract) \n \n Reporting Line: - Head of Supply Planning & Procurement \n \n Lily’s Headquarters: - Goodge Street, Fitzrovia (with hybrid working between the office and working from home) \n \n Equality and Inclusiveness at Lily’s Kitchen: - \n At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). \n \n We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunities employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. \n \n In your application, please feel free to note which pronouns you use. \n \n \n Location: - \n This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. \n \n \n Your Lily’s Kitchen Promise – Pets, People & Planet:- \n Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. \n \n Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. \n \n Your place at the Lily’s Kitchen Table: - \n As a Supply Planner at Lily’s Kitchen you will be responsible for supporting sufficient supply levels, enabling the business to maximise sales orders and opportunities. Working collaboratively with our third party suppliers and many internal colleagues on accurate forecasts, supply planning and stock levels as part of an efficient inbound supply chain solution. \n \n \n How will I make a difference? \n \n You will: - \n\n • Supply Planning & Inventory\n, • Translate demand forecasts into actionable supply plans\n, • Raise purchase orders for finished goods and ensure timely deliveries\n, • Manage finished goods and packaging stock levels to avoid stockouts, overstock, and waste.\n, • Supplier Management\n, • Work closely with manufacturing partners to manage supply of goods.\n, • Coordinate inbound logistics and documentation with supply partners and freight providers\n, • Resolve day-to-day supply issues quickly and effectively to keep service levels high\n, • Cross-functional Collaboration\n, • Work closely with Demand Planning, Commercial, and Customer teams to stay aligned on forecast changes, promotions, and business priorities.\n, • Represent the Supply Planning function in cross-functional project meetings.\n, • Ensure smooth launches and delists by managing supply timing and transitions\n, • Reporting & Continuous Improvement\n, • Track and report key metrics (e.g., OTIF, stock cover, forecast vs supply alignment).\n, • Analyse supply risks, bad goods risks, and propose mitigations early.\n, • Identify and implement improvements to systems, processes, and ways of working\n, • Living Our Values\n, • Help us tread lighter by planning with sustainability in mind: minimising waste and collaborating with suppliers\n, • Champion our commitment to pets and the planet in everyday decision-making\n\n \n How will I contribute to the team? \n\n • Proven FMCG Supply Planning experience with a solid grasp of supply planning processes and how to keep products flowing efficiently and accurately.\n, • Strong problem-solving skills, confidence to take initiative and make smart, data-informed decisions under pressure.\n, • A hands-on, practical approach – you're equally comfortable navigating ERP systems and building Excel-based tools when needed.\n, • A natural process builder – you’re methodical, detail-oriented, and skilled at creating reliable, scalable process and ways of working.\n, • Exceptional organisational skills, with the ability to manage changing priorities and fine details in a fast-paced environment.\n, • Collaborative energy – you enjoy working cross-functionally, not afraid to speak up in meetings, and building strong relationships with suppliers, logistics partners, and internal teams.\n, • A values-led approach – you care about doing the right thing and are excited to contribute to our mission as a B Corp and pet-loving business.\n, • And of course… a love for pets, their wellbeing, and our mission to make their lives better.\n\n \n Our Perks \n At Lily’s Kitchen we believe that everyone should enjoy their time at work.We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: \n \n\n • Dogs at work; what better way to put a smile on your face!\n, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays\n, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you.\n, • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme).\n, • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team.\n, • And more …\n\n \n Lily’s Kitchen Story \n At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. \n Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. \n Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. \n We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. \n \n Our Vision. \n We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. \n Our Values. \n We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. \n Our People. \n We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

Salary banding: £72,000 - £76,000 base per annum \n Hybrid - Spitalfields, London \n \n Hnry offers a full digital accounting service for contractors, freelancers, and sole traders that handles… well, everything - automatic tax calculations and payments, invoicing, expenses, tax filings, and on-demand support from our team of accountants. We automate the entire financial process for independent earners, giving them the time they need to focus on their business, their family, and their mental wellbeing. We’re growing fast in Australia, New Zealand, and the UK - and we're always looking for great humans to join us as we do it. \n \n As we grow, our risk and compliance processes need to evolve with us, staying practical, proportionate, and scalable. \n This role sits at the centre of Hnry's compliance control environment. You will provide a second-line perspective on operational compliance work - reviewing, challenging, and quality-assuring the outputs of our compliance operations - ensuring we consistently meet our obligations as a Financial Conduct Authority (FCA) authorised agent - while also owning broader compliance responsibilities. You will report directly to the Head of Legal & Compliance. \n \n 🚀 Responsibilities \n\n • Review and quality-assure the work of compliance operations, including incident investigations, KYC/AML and EDD decisions, and regulatory reporting.\n, • Identify patterns or systemic issues across operations and escalate findings to the Head of Legal & Compliance.\n, • Track remediation actions through to completion.\n, • Approve or escalate material compliance decisions before they are actioned.\n, • Manage the ongoing operation of Hnry’s risk and compliance framework across the UK (and supporting NZ and AU).\n, • Prepare and present structured risk reporting to the Head of Legal and Compliance.\n, • Lead periodic control effectiveness reviews and horizon-scan for regulatory change.\n, • Support the operational oversight of AML or Financial Crime Compliance and other regulatory processes.\n, • Oversee and monitor customer due diligence, monitoring, and related processes to ensure consistency and effectiveness.\n, • Prepare and coordinate required regulatory reports and disclosures, ensuring appropriate internal review and approval prior to submission.\n, • Monitor regulatory developments across the FCA and assess operational impacts.\n, • Conduct internal reviews ensuring documentation is accurate and up to date.\n, • Review and approve process changes proposed by compliance operations before implementation, and drive your own enhancements, in consultation with the Head of Legal and Compliance.\n, • Ensure documentation and procedures remain current, accurate, and fit for a multi-jurisdictional environment.\n\n \n 🫵 You will: \n\n • Have 5 plus years’ experience in risk, compliance, AML, or assurance within a regulated environment.\n, • Have demonstrated experience providing compliance oversight or second-line assurance of operational teams.\n, • Be comfortable operating with significant autonomy and making risk-based calls on matters of genuine complexity.\n, • Be experienced with AML processes and regulatory reporting.\n, • Be highly organised with strong attention to detail.\n, • Be confident identifying issues and escalating appropriately.\n, • Have a clear and professional communication.\n, • Have a Degree in Law, Business, Finance, Economics, or a related field preferred.\n, • Have the right to work in the UK.\n\n \n Bonus points for the following: \n\n • A postgraduate qualification or professional certification (e.g. ICA Certificate/Diploma in AML, ACAMS, CAMS, or equivalent).\n, • Experience in fintech, financial services, or a high growth environment.\n, • Prior experience being self-employed\n, • Familiarity with regulatory environments in Australia or New Zealand.\n\n \n 💪 How we work \n\n • We are a fast-moving, highly collaborative and motivated team that is growing quickly.\n, • We have a hybrid working model with 2 days from home and 3 anchor days in the office together.\n, • We have a relentless focus on our customers and delivering great experiences while maintaining the trust they place in us.\n, • We take a practical, risk-based approach, focusing our attention where it has the greatest impact.\n, • Compliance is a business partner at Hnry. We work alongside teams across the business to enable good decisions, not simply enforce rules.\n, • We encourage curiosity and continuous improvement, regularly reviewing our controls and processes as Hnry grows.\n, • We value open communication and constructive challenge. Diverse perspectives help us make better decisions.\n, • We trust our people to own their work, exercise sound judgement, and make decisions with appropriate autonomy.\n, • We work hard and we finish on time, no crazy hours.\n\n \n Salary banding: £72,000 - £76,000 base per annum \n Hybrid - Spitalfields, London \n

Field Service Manager: \n \n Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? \n \n Office Location: Segro industrial park, Consul Ave, Rainham RM13 8HY and Field based \n \n About Us: \n We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. \n \n Role summary: \n \n The Field Service Manager is responsible for leading and developing a team of Service Engineers and a Service Coordinator to deliver exceptional service operations within their designated area. The role ensures profitable contract delivery, optimised field performance, and outstanding customer satisfaction. This position will oversee planned maintenance, reactive repairs, and health & safety compliance while continuously driving improvements in team performance, operational efficiency, and customer relationships. \n \n Skills/Responsibilities: \n \n To be successful in this role you will need to: \n \n\n • Lead and manage all field service activities within the designated region, ensuring timely and quality delivery of PPM, call-outs, and repairs.\n, • Act as the primary operational contact for service clients, ensuring professional handling of requests and proactive communication of job status.\n, • Continuously assess and improve service delivery processes, identifying opportunities for increased efficiency and customer satisfaction.\n, • Manage team performance, including training, appraisals, and development planning, to ensure capability and motivation align with business goals.\n, • Monitor and control labour and material costs to meet or exceed gross margin targets.\n\n \n In return for your commitment, we will offer you some fantastic benefits: \n \n\n • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year\n, • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working\n, • Pension\n, • Life Assurance\n, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi\n, • Access to Mitsubishi’s very own discount platform\n, • Colleague Referral Scheme\n, • Holiday Buy\n, • Long Service Awards\n, • Cycle to Work Scheme\n, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)\n, • Employee Assistance Programme including additional services Eldercare & Best Doctors\n\n \n Equality and Diversity: \n \n As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Visual Merchandiser | Massimo Dutti | UK (Store-based) \n About us \n Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. \n Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. \n The role \n As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. \n This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. \n What you’ll be doing \n\n • Using commercial and product data to spot opportunities and improve store results.\n, • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused.\n, • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards.\n, • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand.\n, • Being a positive ambassador for our sustainability initiatives in store.\n, • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers.\n\n \n What you’ll bring \n\n • Previous visual merchandising experience in fashion retail.\n, • Strong commercial awareness and confidence working with KPIs.\n, • Comfortable using reports/tools to inform decisions and follow up performance.\n, • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends.\n\n The mindset we love \n You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. \n What we offer \n\n • Competitive salary\n, • 25% staff discount\n, • More4Less benefits scheme\n, • Refer a Friend programme\n, • Internal promotion opportunities\n\n Inclusion \n We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. \n Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service. \n

Graduate Client Support Executive – Investor Relations - Central London / Hybrid - £32k-£35k + bonus and benefits \n \n We’re on the hunt for a proactive, personable and customer-focused recent Graduate, with a relevant degree and 1+ years experience in the financial / investment sector in a client-facing or customer service support role, to join a fantastic investment firm based in stunning offices in Central London as their Investor Relations Client Support Executive. \n \n Joining a dynamic Investor Relations team, the IR Executive will provide exceptional levels of service and support to clients, investors and financial advisors via telephone and email. You will also undertake administrative duties whilst also becoming a ‘product ambassador’, working on specific projects and initiatives. \n \n \n What’s on offer? \n This is a genuinely incredible opportunity to get your foot in the door of a dynamic, fast-paced investment firm with fantastic long-term prospects! \n Our client is offering a competitive salary and a great benefits package that includes a discretionary bonus. \n Hybrid working is offered with 4 days in the office and 1 day working from home. \n Standard hours are 9am - 5pm. \n \n \n Key responsibilities as the Investor Relations Client Support Executive will include: \n \n\n • Responding to inbound enquiries via telephone and email, from clients, investors and advisors\n, • Assisting with general administration\n, • Processing investor transfers and exits\n, • Assisting with the preparation of client documentation, reports, presentations and mailings\n, • Attending client meetings if required\n, • Becoming a ‘product ambassador’ for products and assisting with any product related initiatives\n, • Collating and monitoring feedback from investors to identify opportunities to improve\n, • Organising and attending investor events to improve client engagement\n\n And more \n \n \n What we’re looking for: \n \n\n • Recent graduate in a financial or business focused degree (or similar) together with 1+ year experience in similar client services / customer service roles within financial services\n, • Impeccable communication skills (written and spoken) with strong customer service capabilities and the ability to liaise confidently and professionally at all levels\n, • Good IT literacy including MS Office (Word, Excel and PowerPoint)\n, • Ability to plan, organise and prioritise busy workloads\n, • Basic knowledge / understanding of investment management / retail investment products is highly beneficial\n, • Ability to work effectively in a fast-paced environment\n, • Professional attitude and appearance\n, • Proactive and flexible team player\n\n \n Interested in this incredible Investor Relations Client Support Exec opportunity? \n If this fantastic role is of interest and you have the skills, experience and capabilities we’re looking for, then we want to hear from you ASAP! Please submit your CV, quoting ‘LO - Graduate Investor Relations Exec - Investment Management - London’

Patient Onboarding Executive \n \n Salary: Competitive salary + commission \n Hours: 9:00am – 5:30pm, Monday to Friday (40 hours per week) \n Location: Holborn, London \n Contract: Full-time, Permanent \n \n About MAMEDICA \n MAMEDICA is a UK based digital healthcare provider specialising in medical cannabis. We operate a private clinic in Central London alongside our own pharmacy, supplying prescription only cannabis-based medicines, to eligible patients following specialist assessment, across a range of conditions including chronic pain, psychiatry, neurology, palliative care and cancer. \n \n Our experienced team of specialist doctors, pharmacists and patient support coordinators provide clinical care, advice and support throughout every patient's treatment journey. \n \n MAMEDICA is regulated by the Care Quality Commission (CQC), General Pharmaceutical Council (GPhC), Medicines and Healthcare products Regulatory Agency (MHRA) and the Home Office. \n \n In June 2026 MAMEDICA was listed in The Sunday Times annual list of Britain's fastest growing companies, coming in at number 8. \n \n Role Summary \n Due to exceptional growth and ambitious expansion plans, we are looking for a highly motivated and proactive Patient Onboarding Executive to join our growing team. \n \n This is a fast-paced, target-driven role focused on engaging prospective patients, guiding them through the registration process and providing an outstanding onboarding experience from initial enquiry through to consultation booking. \n \n You will be confident speaking with people over the phone, enjoy building rapport and be motivated by achieving individual and team performance targets. This is an excellent opportunity to join one of the UK's fastest-growing healthcare businesses. \n \n Key Responsibilities \n\n • Manage a high volume of inbound and outbound patient enquiries.\n, • Guide prospective patients through the registration and onboarding process.\n, • Proactively follow up with patients interested in registering with MAMEDICA.\n, • Explain the patient eligibility and consultation process clearly and confidently.\n, • Manage your patient pipeline to ensure enquiries progress efficiently.\n, • Book initial consultations with clinicians.\n, • Achieve individual and team onboarding targets.\n, • Maintain accurate records across internal systems.\n, • Liaise with GP surgeries and healthcare professionals where required.\n, • Deliver an exceptional patient experience throughout every interaction.\n\n \n Skills & Experience \n We're looking for someone with: \n\n • Experience in a target-driven environment such as recruitment, healthcare onboarding, account management, membership services or customer acquisition.\n, • A proven ability to build rapport and communicate confidently over the phone.\n, • Experience handling a high volume of inbound and outbound calls.\n, • A track record of achieving and exceeding performance targets.\n, • Strong organisational and time management skills.\n, • A resilient, self-motivated approach.\n, • Excellent communication and objection-handling skills.\n, • A customer-first mindset with a genuine desire to help people.\n, • Experience within healthcare or another regulated industry would be advantageous.\n\n, • \n Benefits \n\n • Competitive salary plus commission\n, • Company pension scheme\n, • Blue Light Card discounts\n, • Access to company benefits and discounts portal\n, • Employee Assistance Programme\n, • Regular company events\n, • Career development opportunities within a fast-growing business\n\n \n Additional Information \n Due to the anticipated volume of applications, we may not be able to provide individual feedback to all applicants. \n \n Interviews may take place before the closing date, so we encourage early applications. \n \n This role may be subject to a Disclosure and Barring Service (DBS) check in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order, where applicable. \n

Senior Household Claims Handler \n Dartford \n Hybrid Working (up to 4 days from home) \n £32,000 - £40,000 DOE \n \n Barker Munro Recruitment is recruiting for a growing insurance organisation seeking an experienced Senior Household Claims Handler to join their expanding team. \n This role would suit an experienced Household Claims Handler looking for the next step in their career, or a Loss Adjuster who would like to utilise their technical expertise in a predominantly home-based role with significantly less travel. \n You'll manage a varied caseload of Household claims including escape of water, fire, flood, storm, theft and accidental damage claims, taking ownership from first notification through to settlement. \n The role offers a 40 hour working week and 25 days holiday plus bank holidays. \n \n The company offers exceptional flexibility, including: \n • Salary of £32,000 - £40,000 DOE \n • Up to 4 days working from home \n • Genuine career progression opportunities \n \n About You \n • Previous Household Claims handling or Loss Adjusting experience \n • Strong understanding of Household insurance claims \n • Excellent customer service and communication skills \n • Ability to manage a varied caseload effectively \n \n If you are interested in applying for this Senior Household claims handler, please apply to Barker Munro Recruitment by using the relevant links. \n \n

Installations Manager – Field-Based \n Sharps Furniture Group - Sharps Fitted Furniture \n Location: North & West London & Home Counties \n About Us: \n Sharps Furniture Group is the UK’s market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties \n The Role: \n In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: \n\n • Recruiting, managing, and motivating a team of professional installers\n, • Ensuring installations meet the highest standards of customer service, health & safety, and quality\n, • Delivering projects on time and on budget\n, • Resolving any customer issues with a practical, hands-on approach\n, • Working independently while maintaining strong communication and motivation for your team\n\n You will be target-driven, self-motivated, and have proven planning and organisational skills. Strong interpersonal skills are essential, as you will need to encourage and communicate confidently with both your team and customers. \n What We’re Looking For: \n\n • Experience in people management, ideally within a trade or installation environment\n, • A practical, flexible, and customer-focused approach\n, • Ability to work remotely while still motivating your installers across all 3 brands\n, • Positive, driven, and solution-oriented mindset\n\n Additional Information: \n All employees represent Sharps in customers’ homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. \n Job Type: Full-time \n Benefits: \n\n • Company car\n, • Employee discount\n, • Life insurance\n, • Bonus scheme\n\n

Project Manager \n hybrid, London area. \n \n Who We Are: \n With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. \n \n Position Summary: Under some supervision and direction, responsibilities include planning, scheduling, organizing and directing, application engineering, material and equipment procurement, field installation and start-up of assigned projects. Ensures projects are effectively executed within budgeted cost and time schedules and ensure positive cash flow. In addition, position is key interface with the customer and responsible for maximizing customer satisfaction, safety, and quality assurance on all assigned projects. \n \n Job Responsibilities: \n 1. Manages, oversees and coordinates all aspects for small, medium to large, typically some more complex projects from award through completion of project, including: overall site management of project(s) for successful and timely completion within budget as required by the contract. May handle multiple projects simultaneously. Prepares project installation plan, manages the plan and prepares and implements job procedures. \n 1. Translates a wide variety of customer needs / requirements requiring originality and \n ingenuity into detailed proposals and project implementation plans to meet Customer \n requirements; reviews and approves estimated costs prior to bid; provision of \n technical assistance to sales force as and when required; supervision of project \n design engineering; supervision of installation labor and subcontractors preparation \n of project schedules, subcontracts, change proposals, project invoices; manages \n collections on projects. \n 1. Proactively communicates project requirements to project team and wider \n organization as and when required, and maintains accurate and up to date records of \n job status, job changes, material flow and other control records necessary for \n processing of internal and external reports. \n 1. Acts as “our customer’s best service provider” at all times thereby ensuring \n Convergint Technologies is the customer’s first choice for service. \n 1. Identifies potential project risks and develops/implements strategies to minimize \n impact and control deviations from estimated costs and project deadlines. \n 1. Proactively communicates project schedules, project change proposals and related \n project activities on a regular basis with customer and seek to continuously improve \n customer satisfaction. \n 1. Coordinates the procurement of materials, supplies, services and controls necessary for timely and cost effective completion of project within budget. \n 1. Establish project milestones and analyze costs; utilizes financial systems to review \n actual vs. estimated job cost and to provide timely and accurate project cost reports; \n identify reasons for low job site productivity and determine impact on the project; \n adjusts or corrects project plan and/or project cost estimates as necessary to meet \n financial goals. \n 1. Manages the execution and review of all scope of work, terms and conditions in \n customer contracts including cost control, delivery fulfillment, and quality of service \n and other customer requirements as they arise. \n 1. May have direct reports and perform limited range of managerial responsibilities \n including but not limited to: mentoring, coaching and developing colleagues; Assists \n Senior team with interviewing, hiring, planning, assigning and directing work; \n performance management; project budgets. Oversees subcontractor selection \n process and work. \n 1. Performs other duties and responsibilities as requested or required. \n \n Job Skills Requirements: \n\n • Good project management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems)\n, • Good coaching, mentoring, and staff development skills; solid leadership orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization\n, • Good team leadership, team building and facilitation skills\n, • Shows initiative – engages in proactive behavior and looks for opportunities minimal supervision\n, • Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using advanced written and verbal communication and presentation skills\n, • Good analytical skills necessary to resolve problems and look for solutions; solid conflict resolution skills\n, • Good financial analytical skills including cost control\n, • Ability to facilitate a collaborative working environment for customers and team members\n, • Strong Microsoft Outlook, Project, Excel, Word and Power Point skills; solid programming skills and proven ability to troubleshoot problems and look for solutions\n, • Basic knowledge and understanding of IT networking principles\n\n \n Education Requirements: \n\n • Educated in Engineering/Managerial business NVQ or BTec Level or related field or equivalent experience\n, • SMSTS, SSSTS.\n\n \n Experience Requirements: \n\n • Minimum of Two years of previous, relevant engineering, field service or project management experience preferred\n, • Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation\n, • Minimum of Two years of supervisory experience required\n\n \n Certifications & Licenses: \n Project Management Institute (PMI) certification Advantageous; industry-specific certifications and/or licenses desired; must have valid driver’s license with a clean driving record. \n \n Protective Clothing Required: \n The position may require Personal Protective Equipment (PPE) use such as safety glasses, steel-toed shoes or work boots, etc. \n \n Work Environment: \n The position is an Home based position with visits to work sites and offices in the field. The colleague regularly performs work-related travel with overnight stays. \n \n The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.