Home based customer service jobs in United Kingdom

About the job We are looking for a part-time House Host to join Ember Locke, Kensington. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part- time role where you will be working 19 hours per week. This role is based at Ember Locke, Kensington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

ABOUT US AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies. AGM Bishops is dedicated to providing the very best in relocation, no matter whether you are moving house, relocating your business, moving abroad or simply looking for secure storage. Established in 1854 in Pimlico, London, Bishop's Move has expanded to a removal network of over 20 branches across the UK and Europe. Renowned as the leading moving company in the UK, we offer the highest in relocation services, including home removals, international moves, secure furniture storage and efficient business relocations. Position: HGV DRIVER & REMOVALS PORTER We are seeking an enthusiastic and experienced Class 2 Driver that is looking for a new challenge within removals to join a fantastic growing team based in Ely, Cambridgeshire. You will be responsible for driving, moving and handling customers household/ personal possessions. Main Roles & Responsibilities: - Initially shadowing current Drivers to secure knowledge of the role, routes and build confidence - Interacting and communicating effectively with our Customers and Colleagues in the movement of good across UK and Europe - Provide assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe - Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location - Completing the necessary on the job paperwork to a high standard - Undertake daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects. - Following H&S Guidelines and carrying out Banks-person duties - Undertake the regular training required as part of the Driver Continuing Professional Competence (CPC qualification). Remuneration & Benefits Package: - Competitive Salary starting from £14.25 (per hour) and rising - Days & Hours:· Normal days of work: Monday to Friday. (Occasional weekends) - Hours - 45 hours per week (weekdays) times can vary depending on the job and can finish late on occasion. - Based out of the Ely depot - Permanent, full-time - 20 days holiday + 8 bank holiday - Company pension - Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme. - Employee Referral Scheme - Career development opportunities - Company awards & events - Free On-site parking Experience & Qualifications: - Full UK drivers’ licence (no more than 6 points) – Essential - Valid CPC qualification and licence – Essential - Excellent customer service and organisational skills – Essential - Experience in Heavy Goods Vehicles driving – Essential - Previous removals sector experience - Desirable - Multilingual – Desirable - Previous warehouse/ Forklift experience – Desirable Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks. (Strictly no agencies please)

Entry Level CNC Machine Operator We are a London based hand-made quality custom LED neon sign company. At Planet Neon, we are dedicated to providing the highest quality products that will transform any Home, Venue and Business. We pride ourselves on unparalleled customer service & after-sales care that will ensure that every customer completes their purchase with absolute certainty and trust in Planet Neon. We thrive on excellence and always look to the future when adding new lines to our ranges so that you can feel comfortable knowing that we have gone huge distances to ensure that your space will be modern and stand out. With a variety of colours and sizes of our LED Neon Signs, we would like to invite you to open your mind and your home to the stylish enhancements that Planet Neon has to offer. In a world surrounded by intelligent technology, we provide LED Signs that can be remotely operated. - Job Description - Using the CNC machine - Operating industrial machinery, which can include a hydraulic press, grinder, borer. - Loading and unloading 8mm and 10mm Acrylic Sheets to carve Signs. - Fitting the right tools to active machines. - Performing proper set-up and calibration procedures for all equipment and accessories. - Setting tolerance levels and cutting speeds. - Translates the requirements of detailed part drawings into measurements for production. - Inspecting workflows to ensure that technical and quality standards are met. - Devising a work plan to efficiently carry out daily machining. Skills Required - Basic knowledge of CNC machinery operation or a strong interest in learning CNC skills (training will be provided). - Ability to read CAD files (training will be provided). - Strong attention to detail and commitment to producing high-quality work. - Ability to work collaboratively in a team-oriented environment. - Basic computer skills and a willingness to learn CNC software (CAD) - Good problem-solving skills and ability to troubleshoot basic machine issues. Qualifications: - No prior CNC experience required, but a background in design, engineering, or carpentry is a plus. - Technical or vocational training in manufacturing, engineering, or a related field is desirable but not essential. - GCSEs or equivalent qualification in Maths, Design Technology, or Engineering are beneficial. What We Offer: - Full training and development on CNC operations and manufacturing processes. - Opportunity to work on exciting, high-profile projects for global brands. - A supportive and creative work environment with room for growth. - Competitive salary and benefits package.

We are looking for talented chefs and passionate home cooks to create unique dining experiences in the comfort of their own homes. As a Home Chef/Host, you’ll prepare delicious meals for guests, offering a personalized alternative to dining out in restaurants. This is a fantastic opportunity to showcase your culinary skills, meet new people, and earn extra income in a flexible, enjoyable way. Whether you’re a professional chef or a skilled home cook, this role allows you to share your love for food and hospitality while making meaningful connections. Responsibilities: • Plan and prepare multi-course meals or themed dining experiences for small groups. • Create a warm and inviting atmosphere for guests in your home. • Manage food preparation, presentation, and guest service. • Collaborate with guests to accommodate dietary preferences and ensure an exceptional dining experience. Benefits: • Flexible scheduling—host experiences that suit your availability. • Earn extra income while doing what you love. • Meet new people and expand your network. • Opportunity to share your culinary creativity with others. Requirements: • Experience in cooking (professional or home-based). • A passion for food and hospitality. • Ability to host small groups in your home (clean, comfortable dining space required). • Excellent communication and customer service skills.

Role: Property Claims Handler Term: Permanent Location: Remote UK based only (occasional travel may be required for training/meetings) Sedgwick Resource Solutions are looking for a property claims handlers for a growing team who throughout their employment with Sedgwick, will be 'loaned' out to internal and external clients, and teams to offer their claims expertise. This opportunity enables suitable candidates to enhance their current skillset, network with a diverse book of clients, develop their knowledge on variety of systems, and still be supported by your team. Key responsibilities include: - Handling property claims from start to end. - To respect client protocols and other matters of importance to the client when working on an assignment. - To deliver a high-quality service for clients and internal teams where required. - To achieve expected levels of productivity and quality as determined by the role and assignments concerned. - Handling complaints in line with FCA regulations. - To apply a flexible and open-minded approach and being available to work on varied workstreams as determined by the business. - To uphold Sedgwick values when working on client assignments. - To be comfortable discussing outcomes and claims with the client and policy holders on a professional basis. Your Skills/Experience - 1+ years in end-to-end claims handling within home/property/subsidence or commercial. - Negotiation skills. - Ability to deal with change e.g. using different systems, learning different policies and processes. - Proven customer service skills. - Flexible approach. - High levels of integrity and professional. - Ability to build and maintain lasting relationships with colleagues, clients and policyholders. What will you get for this role? - Remote working (occasional travel to meetings/training may be required). - Excellent healthcare scheme. - Reward and recognition scheme. - Paid qualifications and rewards on completion. - Access to E-learning and internal training schemes. - Access to internal vacancies with plenty of career progression available. - Pension scheme above the statutory minimum. - Holiday allowance of 25 days plus bank holidays. - Buy more holiday. - Death in service cover. - Health insurance. - Discounts on various products and services. - Employee assistance programme for employee wellbeing. Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check. Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. Where roles are advertised as remote working successful candidates will be required to work in the UK only.

Company description First Distribution is a 3rd party logistics provider offering warehousing/fulfilment/express overnight parcels and same day courier Job description First Distribution is a fast growing Logistics business, seeking experienced and enthusiastic self employed multi drop courier drivers to deliver parcels to both homes and business in and around London. As a customer facing representative of First Distribution you will be required to delivery exemplary levels of customer service and at all times represent our company's core values and principles. We recognise the importance of our people. Comprehensive training and ongoing support in the role will be provided and we actively encourage feedback to further improve our service offer. Requirements: Provide your own van. LWB, Preferably no more than 5yrs old. Insurance, including carriage of goods for hire and reward. Key responsibilities Ensuring deliveries are completed in a accurate, courteous and timely manner. Drive safely at all times, adhering to speed/parking restrictions and road signage. Work safely within Health and safety environmental guidelines, and ensure daily vehicle checks are carried out prior to commencement of shift, reporting defects where applicable The ideal candidate will have a flexible approach to work, be a valued team player as well as being able to work individually. Maintain a professional appearance, wearing the company uniform provided at all times. Ensure high levels of cleanliness in the company vehicle Experience Previous experience in a Multidrop essential A valid UK Driving Licence Held for a minimum TWO years Max 6 Penalty Points, No Previous Driving Ban Basic understanding of English Mature and professional driving skills Key Skills Must have strong communication skills and the ability to apply these skills in a variety of situations across a diverse customer base Work effectively under pressure and adhere to time critical deadlines Ability to process instructions Excellent organisational and time management skills, with great attention to detail. Proficiency using GPS/PDA devices Tolerance and Patience in difficult situations If you are looking for your next career move and have a proven track record of achievement then simply apply online attaching a current CV with your application. Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Benefits: On-site parking Schedule: Day shift Application question(s): Must provide own lwb van with all the appropriate courier insurance. Experience: driving: 2 years (required) multidrop delivery driver: 1 year (required) Licence/Certification: Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 31/10/2024 Expected start date: immediate

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: - Greet guests in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.