548 Best home based customer service Jobs in United Kingdom (September 2026)

Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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London Pet Club is looking for an experienced, reliable and professional Dog Walker and Pet Sitter to join our growing team. We are seeking someone looking for a long-term opportunity who can commit to working with us for a minimum of 6 months - trials starting now. This role is ideal for someone who enjoys working outdoors, has excellent dog handling skills, thrives working independently, and takes pride in providing exceptional care and customer service. ABOUT THE ROLE You will be responsible for providing professional dog walking and pet sitting services for our clients across London. Dog walks involve collecting dogs on foot and walking between 1-4 dogs at a time for up to 3 hours. Some dogs are exercised on lead, while others are walked off lead. Pet sitting assignments may include daytime visits, overnight stays and weekend bookings in clients' homes. As our services are based around our clients' schedules, applicants must be available Monday-Friday between 7am-4pm. Occasional evening, weekend and overnight pet sitting assignments may also be available. AREAS WE COVER Your main working area: Finsbury Park, Islington, Hampstead, Tufnell Park You may also occasionally work in: Camden, Regent's Park, Paddington, Notting Hill, Chiswick, Hammersmith, Walthamstow HOURS Up to 20 hours a week PAY Dog walking: £13 per hour Paid monthly upon receipt of a valid invoice Pet sitting: 1-3 hours: £13 per hour 4+ hours or overnight sitting: £40 per day/night ESSENTIAL REQUIREMENTS Applicants must: -Be aged 21 or over -Have professional dog handling experience -Be confident walking dogs both on and off lead -Have experience working with dogs of different breeds, sizes and temperaments -Be physically fit and capable of walking for up to 3 hours -Be self-employed (or willing to register as self-employed) -Be able to commit to a minimum of 6 months -Be available Monday-Friday between 7am and 4pm -Be available for occasional evenings, weekends and overnight pet sitting -Be a non-smoker -Be an iPhone user with sufficient mobile data -Have excellent communication, customer service and problem-solving skills -Enjoy working outdoors in all weather conditions LEGAL AND COMPLIANCE REQUIREMENTS The following must be obtained during the trial period (at the applicant's expense): -Proof of identity and right to work in the UK -DBS Check -Public Liability Insurance TRIAL ASSESSMENT Successful applicants will complete a 1-month trial period. During the trial you will be assessed on your ability to: -Independently walk up to 3 dogs together, both on and off lead -Safely handle dogs of different breeds, sizes and temperaments -Walk for up to 3 hours at a time -Manage dog behaviour and interactions confidently -Clean and dry dogs after walks where required -Feed and care for pets -Use GPS tracking and mobile applications to provide live client updates -Deliver a consistently high standard of customer service and professionalism PROFESSIONAL EXPERIENCE Please note that experience gained solely from caring for your own pets, or pets belonging to family or friends, will not be considered professional experience. Applicants should be able to provide references from previous employers or established pet care businesses. APPLY Please submit your CV together with a cover letter explaining your relevant experience and why you would be a great fit for the role.

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Good Health Pharmacies Ltd

Community Outreach Representative (Door-to-Door)

10 days ago

£14.5 hourly

Part-time

South Tottenham, London

IMPORTANT — DOOR-TO-DOOR FIELD ROLE Most paid shift time will be spent walking assigned Tottenham streets and speaking to residents at their doorsteps. This is not a pharmacy-counter, office or remote role. You must be comfortable working outdoors, approaching households respectfully and accepting refusals immediately. Good Health Pharmacies Ltd is hiring two Community Outreach Representatives for a four-week paid pilot in Tottenham. PAY AND HOURS • Four-week fixed-term PAYE employment, • 24 paid hours per week, normally four 6-hour daytime shifts agreed in advance, • £14.50 per hour, • Up to £100 per week quality bonus, based only on attendance, accurate records, training, safe conduct and compliance, • Pre-approved business travel reimbursed, • Paid training and a paid supervised assessment shift, • Statutory holiday entitlement THE ROLE You will speak respectfully with local residents at their doorsteps and in community locations. Using approved factual materials, you will explain our pharmacy services and signpost interested residents to an official pharmacy QR or contact route. This is not a commission-sales role. Residents remain free to choose any pharmacy. Pay and bonuses are never linked to patient nominations, prescriptions, medicine items, personal details or conversions. DUTIES • Carry out respectful doorstep and community outreach in assigned Tottenham areas, • Show ID and ask permission before continuing, • Explain approved pharmacy information accurately and without pressure, • Accept refusals immediately, • Complete non-identifying activity reports using a smartphone shift app, • Follow lone-working, safeguarding, incident and privacy rules, • Refer all clinical or patient-specific questions to the pharmacy team ESSENTIAL • Clear, respectful communication, • Punctuality, reliability and accurate record-keeping, • Confidence working independently in a public-facing field role, • Willingness to follow exact scripts and compliance rules, • Ability to use a smartphone shift app, • Ability to work locally, with reasonable adjustments where needed, • Right to work in the UK before the first paid shift Experience in outreach, canvassing, retail, hospitality or customer service is useful but not essential. Knowledge of Tottenham and additional community languages are welcome. IMPORTANT COMPLIANCE RULES Representatives never give clinical advice, collect patient or medication information, access pharmacy systems, enter residents' homes, offer rewards, pressure anyone to change pharmacy, or set or change an EPS nomination. Pharmacy staff independently handle any follow-up. Selection includes written scenario screening, a role play and a paid supervised assessment shift.

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Imperial Team Ltd/Imperial Bamboo

White City, Hammersmith and Fulham

.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

At Hopper Coffee we are looking for an enthusiastic individual who has driving experience to work at a Coffee Truck and who has a desire to learn about coffee. Hopper Coffee is a proudly independent coffee shop company based in the heart of south west London, dedicated to serving high-quality, ethically sourced coffee in a welcoming and community-focused environment. Our passion for exceptional coffee is matched only by our commitment to creating spaces where people feel at home. Founded with the belief that great coffee and great service go hand in hand, we work closely with local roasters and suppliers to ensure every cup we serve is fresh, sustainable, and full of character. Our team is small, tight-knit, and passionate about what we do. At Hopper Coffee, we value individuality, creativity, and a genuine love for hospitality. With several locations across London, Hopper Coffee continues to grow organically, focusing on quality over quantity. Joining our team means becoming part of a business that cares deeply about its people, its customers, and its role in the local community. Ideal Candidate: • MUST HAVE A DRIVING LICENSE, • Have some experience working in the hospitality industry, • Must have a passion for coffee, • Have excellent customer service skills, • Have the ambition to grow and build a successful career within the coffee industry, • Be very enthusiastic, outgoing personality, • Be somebody who loves what they do and have fun whilst performing your day-to-day tasks, • Be able to work independently and under pressure, • Be able to engage with customers and support with on-site marketing activities, • Be flexible with your working hours - (early start) AM shifts and work weekends, • Speak good English, • A Driving License, • Be a UK Resident, with the relevant work permits and evidence of the right to work in the UK.

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John Lewis & Partners

Opportunity: Contractor Soft Furnishings Installers (London) Partner with John Lewis & Partners to deliver excellence in every home. Are you a skilled installer of Curtains, Poles, Tracks, and Blinds? We are seeking professional Contractors to join our London-based installation team to provide a market-leading experience for our customers. As the final touchpoint in the customer journey, your expertise and service are paramount to our success. The Role You will be responsible for representing the John Lewis brand in customers' homes, ensuring a "Right First Time" installation that exceeds expectations. Logistics: Collect products and required paperwork from local John Lewis Buildings across the UK before heading to scheduled installations. Installation: Expertly install a range of products, including Tracks, Poles, Curtains, and Blinds associated with John Lewis soft furnishings. Customer Excellence: Deliver high-quality installations while engaging and delighting customers with exceptional service. Collaboration: Work effectively with our internal admin teams and branch stock management partners to ensure a seamless operation. Pay : Rate card is set for all jobs / items, the more installed right first time the higher the earnings. Contractor Requirements To be considered for this opportunity, you must possess the following: Insurance: Public Liability insurance with a minimum cover of £2 million. Compliance: A recent Disclosure and Barring Service (DBS) check Equipment: A suitable vehicle for the size and type of goods to be carried, along with your own professional tools. Technical Proficiency: Confidence in using IT systems to receive work schedules, communicate with the admin office, and submit invoices. Customer Service: Outstanding communication skills and a commitment to representing the brand professionally. Send me a message or give me a call

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The Massage Therapy Centre

Level 3 Qualified Massage Therapist

1 month ago

£20–£22 hourly

Full-time

Wembley Park, Wembley

We are seeking a self-employed Massage Therapist to join our spa team at The Massage Therapy Centre in Wembley Park. Due to high demand, we are expanding our massage team. This is a self-employed role. Successful applicants should have at least a Level 3 certification in Massage therapy. Payment is £20 per massage per hour, with a guaranteed minimum of £50 per day, ensuring you won't go home empty-handed even on quieter days. Key Requirements: • Level 3 Certification in Massage Therapy, • Fully qualified in your field of expertise (Deep Tissue, Swedish, and Foot massage), • Customer service skills, • Own insurance policy, • Professional, clean, and tidy presentation, • Fluency in English, • Ability to work at least 1 day a week, including some weekends Role Responsibilities: • Performing massages for which you are qualified, • Cleaning treatment rooms after each client, • Maintaining clean and tidy work areas, • Greeting clients upon arrival This position is available from August. Job Types: Full-time, Part-time, and Freelance Compensation: • £20.00 per massage per hour, • Supplemental Pay: Tips Benefits: • Employee discount, • Flexitime Schedule Options: • 9-hour shifts, • Day shifts, • Monday to Friday, • Weekend availability Work Location: In person We welcome UK-based applicants only. Please feel free to get in touch if you have any questions.

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La Petite Bretagne

WAITER / WAITRESS With Progression to Supervisor

JOIN LA PETITE BRETAGNE FULL-TIME WAITER / WAITRESS With Progression to Supervisor La Petite Bretagne is a small, established 27-seat restaurant in Hammersmith, known for authentic Breton galettes, sweet crêpes and warm, personal hospitality.We are looking for an experienced full-time Waiter / Waitress who wants more than simply turning up, serving tables and going home.We are looking for someone reliable, mature and confident who can become an important part of our restaurant for the long term.The position will initially be focused on working on the floor and learning exactly how we operate. Once you understand the restaurant, our standards and our team, there will be the opportunity to gradually take on more responsibility and potentially progress into a Supervisor position.For the right person, our objective is simple: within the first two to three months, we want to reach a point where we can completely trust you to look after the restaurant, make sure the daily tasks are completed and help keep the team organised when required.We are a small restaurant, so we are not trying to make the position sound bigger than it is.There are no unnecessary management titles or layers.We simply need one very good person we can trust. A SMALL, STABLE TEAM One of the biggest advantages of working at La Petite Bretagne is the environment.Many members of our team have been with us for a long time. We know each other well, people understand their jobs and the atmosphere is generally calm, friendly and respectful.We are not a large corporate restaurant with constantly changing employees and different managers every few months.We are a small team.People work hard, help each other and then go home and enjoy their life outside of work.We believe that work should be taken seriously without becoming your entire life.That is why we try to provide: • Rotas published well in advance., • Consecutive days off., • A stable long-term team., • A friendly and mature working environment., • Independence and trust during your shifts., • Genuine work-life balance. Once you know the restaurant properly, you will spend much of your shift working independently without somebody constantly standing over you or telling you what to do.We trust good people to do their job. BUT WE WANT TO BE VERY CLEAR ABOUT THE JOB The environment may be relaxed and friendly, but the job itself is not easy.This is a hands-on position.Because we only have 27 seats, we operate with a small front-of-house team and you will often manage the floor independently.That means there isn’t one person for coffee, another person for clearing, another person for running food and another person for washing plates.You do the job from beginning to end.During a normal shift you will be responsible for: • Welcoming and seating guests., • Taking food and drink orders., • Making coffees and hot drinks., • Producing proper latte art., • Running food from the kitchen., • Serving guests., • Clearing tables., • Washing plates when required., • Polishing plates, glasses and cutlery., • Resetting tables., • Keeping the restaurant exceptionally clean., • Communicating with the kitchen., • Managing several tables simultaneously., • Dealing confidently with guest requests., • Keeping the entire front of house organised throughout service., • Completing opening and closing duties. You will be moving throughout the shift and constantly changing between different tasks.So while the restaurant itself is small, you need to be organised, fast and comfortable taking responsibility.If you prefer a restaurant where every employee has one very specific task, this probably isn’t the right position for you.If you enjoy having control of your floor, organising yourself and being trusted to get on with your job, you will probably love it. BARISTA & LATTE ART SKILLS ARE ESSENTIAL This requirement is completely non-negotiable.You must already be comfortable using a professional espresso machine.You must know how to texture milk correctly and prepare high-quality: • Flat whites, • Cappuccinos, • Lattes, • Cortados, • Other espresso-based drinks And you must be able to produce proper, consistent latte art.We can teach you our restaurant.We can teach you our menu.We can teach you our systems and standards.We cannot teach basic coffee skills from scratch for this position.If you do not already have genuine barista and latte-art experience, please do not apply. WHO WE ARE LOOKING FOR You don’t necessarily need to already be a manager.Strong experience as a Waiter, Senior Waiter, Head Waiter, Supervisor or Assistant Manager can all be suitable.More importantly, we are looking for someone who: • Is reliable and punctual., • Is naturally organised., • Works extremely well independently., • Takes ownership without constantly being asked., • Notices what needs doing., • Is warm and confident with guests., • Can remain calm during busy periods., • Has excellent attention to detail., • Takes pride in cleanliness., • Communicates well with the kitchen., • Can eventually help guide other team members., • Wants stability and a long-term position., • Has genuine hospitality experience., • Has excellent coffee and latte-art skills. Weekend availability is essential and non-negotiable.Long-term commitment only.No seasonal or summer applications. PROGRESSION TO SUPERVISOR We don’t believe in giving people impressive titles before they have had the opportunity to prove themselves.You will join us as a strong member of the front-of-house team.During your first two to three months, we want you to learn the restaurant properly.If you demonstrate the right attitude, consistency and ability, we can then gradually give you more responsibility.As Supervisor, this could include: • Making sure the daily task list is completed., • Helping organise the team during shifts., • Maintaining service standards., • Checking opening and closing procedures., • Keeping the restaurant clean and organised., • Dealing with small operational issues., • Making sure everyone knows what they are responsible for., • Keeping things running properly when senior management is not there. This will still be a hands-on position.You won’t suddenly stop serving customers or making coffees because you have a Supervisor title.You will work alongside the team while becoming someone we can rely on to make sure everything is running as it should. WHY JOIN LA PETITE BRETAGNE? • Competitive salary., • Generous service charge., • Monthly performance bonuses., • Complimentary staff meals., • Employee discounts., • Rotas published well in advance., • Consecutive days off., • Stable and established team., • Calm and friendly working environment., • High level of independence., • Trust and autonomy once trained., • Genuine work-life balance., • Opportunity to progress to Supervisor., • Performance-based recognition and rewards., • Long-term opportunities within the business. WHO WILL ENJOY WORKING HERE? Someone who likes hospitality but doesn’t want the politics and chaos that can sometimes come with large restaurants.Someone who enjoys being trusted.Someone who likes having their own floor and organising their own service.Someone who is happy to get their hands dirty — whether that means making a beautiful flat white, carrying food, clearing a table or washing a stack of plates.Someone who works hard during their shift but also values having a life outside of work.And most importantly, someone looking for a stable place where they can stay, develop and become part of a team that has already been together for a long time.If that sounds like you, we’d love to meet you.

What you'll get: • £37,000 – 51,900 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay), • Quarterly Bonus scheme, • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday, • Salary sacrifice pension scheme, • Medicash - Health cash plans e.g.: dental, glasses, physiotherapy, etc., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home. What You'll Do: • As a Restaurant Manager, you'll be the driving force behind one of our buzzing pizzerias. You'll lead by example, inspiring your team to deliver exceptional service, delicious food, and an unforgettable experience for every guest who walks through our doors., • You'll take ownership of the day-to-day running of the restaurant, ensuring everything from the dough to the smiles is on point., • Lead, support and develop your team to deliver the very best – whether it's during the lunchtime rush or a busy Friday night., • Be the face of Franco Manca, building great relationships with customers and the local community., • Take care of business – from managing budgets and hitting targets to ensuring health & safety standards are always met., • Celebrate success with your team – because when one of us wins, we all win. What You'll Bring: • You'll have a love of great food and drink – and want to share that passion with others., • Lead with heart and energy, creating a positive vibe that's infectious., • Know your way around a busy restaurant floor and can stay cool under pressure., • Have a sharp eye for the details that make all the difference, from the perfect pizza to the perfect guest experience., • Thrive on building and motivating a team, helping them to grow and achieve their potential., • You're ambitious, with a hunger to grow your career in a business that's growing just as fast. If you have the skills & passion to become a Franco Manca Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

Waiter/Waitress - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based in at Zuma London - our original restaurant in the heart of Knightsbridge, where Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic Waiter/Waitress to join our vibrant team at Z*uma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Waiters/Waitresses** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Waiter/Waitress You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a *Waiter/Waitress* in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

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Acurable

Office manager/business associate

Full job description ABOUT ACURABLE Acurable is a fast-growing, venture-backed MedTech startup based in London. We design accurate, user-friendly wearable medical devices that enable patients to be diagnosed and monitored at home. Our goal is to improve health outcomes, reduce pressure on healthcare systems, and transform lives. Our flagship product, AcuPebble SA100, became the first medical device in the world to receive CE marking for the automated diagnosis of obstructive sleep apnoea at home and has also received FDA clearance for home sleep apnoea testing. It is now being used across healthcare systems in the UK, Europe, and the United States, and has been recommended for use in the NHS by NICE (National Institute for Health and Care Excellence). AcuPebble is the result of over 15 years of research led by our founder, Professor Esther Rodriguez-Villegas, at Imperial College London. The technology has been recognised as a breakthrough in respiratory medicine and has won several prestigious awards, including an XPrize, IET Innovation Award, WA4STEAM Award, and Med-Tech Innovation Award. Our work has been featured in global media, including BBC News, Bloomberg TV, Fox News, and TechCrunch. We recently featured on The Sunday Times Tech 100 list, and AcuPebble SA100 was selected for the NHS Innovation Accelerator as one of the top innovations to scale across the NHS. We are continuing to expand the reach of our technology to support the diagnosis and management of other serious chronic conditions such as COPD, asthma, and epilepsy. Acurable has a small but ambitious team with a clear mission. We are looking for exceptional people who share our vision and are ready to help us shape the future of healthcare. ROLE OVERVIEW We are looking for an exceptional Office Manager to join our growing London team. The successful candidate will provide administrative support across different functions, and will play a crucial role in continuing to develop our company culture by making the Acurable office a welcoming place to work and visit. WHAT YOU WILL DO • Develop and implement new administrative processes and systems to improve the efficiency of recurrent tasks., • Maintain company policies, documentation, and compliance calendars., • Manage people processes: onboarding/offboarding, HR records, recruitment support., • Provide administrative support to all departments, including publishing job openings and setting up interviews, on-boarding new employees and organising team events, booking travel and arranging couriers, both domestic and international., • Support the operations department with storage of equipment, fulfilment of customer orders and triage of inbound customer enquiries and requests., • Maintain the condition of the office and project manage the search for and move to new office premises as the company grows., • Liaise with suppliers, landlords, and service providers to keep the office running smoothly., • Handle light finance/admin tasks (e.g. expenses, invoices, petty cash) to keep operations tidy., • Help with logistics and organisation for company events and team culture initiatives., • Be the “go-to person” for all the little (and not so little) things that keep the company running. WHAT YOU SHOULD BRING TO ACURABLE • Ability to work well under pressure and multi-task effectively., • Good sense of initiative and creative approach towards problem solving., • Strong attention to detail and ability to make sure all tasks are seen through to completion., • Relentlessly reliable, with strong organisational and communication skills., • A “no task too big, no task too small” mindset - equally happy preparing audit documentation or arranging a team dinner., • High emotional intelligence - you read the room, know when to listen, and help keep the team connected., • The kind of person who naturally becomes the “go-to” because people trust your judgment, discretion, and warmth., • Eager to learn quickly across compliance, HR, and operations., • Strong computer skills (Word, Excel, Powerpoint)., • Comfortable using different tools and systems (HR platforms, Confluence/Jira, spreadsheets, documentation tools)., • Experienced in a startup or small company environment, or keen to adapt quickly. WHY YOU SHOULD APPLY • We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people., • You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities., • We offer a competitive remuneration package, flexible hours, generous holiday allowance, regular social events and many other perks we continue adding as the company grows., • We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you. HOW WE WORK This is a hybrid role based in our London office, with flexibility around hours. For the right candidate, we would consider a 4 day working week. What matters most is being present and engaged - great work happens through real conversations, not just screen time. We’re a small, fast-moving team where everyone works with everyone. We believe every individual brings value beyond their title, and the best ideas come from listening, not volume. If you’re evidence-driven, humble, and up for pitching in across the team when needed, you’ll fit right in. This isn’t the right role for someone who wants a narrow remit. We’re looking for someone who enjoys variety, takes ownership, and helps us scale with care, accuracy, and responsibility to the mission and the people behind it. Please apply with your CV and cover letter setting out why you think you would be perfect for this role. Pay: £30,000.00-£35,000.00 per year Benefits: • Casual dress, • Company pension, • Discounted or free food, • Sick pay Work Location: In person

Receptionist - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based Zuma London – our original restaurant in the heart of knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic *Receptionist*to join our vibrant team at Z*uma London. As a key member of our Reception team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Receptionists** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Receptionist You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a *Receptionist* in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

Floor Assistant - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based in at Zuma London - our original restaurant in the heart of Knightsbridge, where Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. P art of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic *Floor Assistant*to join our vibrant team at Z*uma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Floor Assistants** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Floor Assistant You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a Floor Assistant in a quality high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

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Zuma Restaurant

Commis Waiter/Waitress

Commis Waiter/Waitress - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based in at Zuma London - our original restaurant in the heart of Knightsbridge, where Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. P art of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic Commis Waiter/Waitress to join our vibrant team at Z*uma London. As a key member of ourfront-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Commis Waiters/Waitresses** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Commis Waiter/Waitress You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a *Commis Waiter/Waitress* in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

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