Home based customer service jobs in Urmston - Page 2Create job alerts

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

FM Business Development Director (Public Sector) Location: Home-based (UK-wide travel) Salary: Up to £100,000 + car / allowance, bonus (up to 20%) and benefits Reporting to: Growth Director The Opportunity A leading UK provider of public services is seeking a senior FM Business Development Director to drive growth within its Health-focused Facilities Management business. This is a front-end growth and capture role, with full ownership of identifying, shaping and winning contracts across the public sector. You will lead opportunities from early market engagement and capture planning through bid strategy, governance and submission. The role carries accountability for building and converting a high-value, sustainable FM pipeline, while expanding into adjacent sectors such as local authority, education and emergency services. Key Accountabilities • Lead market, sector and customer analysis to identify priority growth areas and future FM demand, • Develop and execute strategic growth plans, aligned to divisional and organisational objectives, • Build and maintain senior-level public sector customer relationships, establishing early influence ahead of procurement, • Develop and manage a qualified short- and long-term pipeline, including: Capture planning and opportunity shaping, Framework identification and positioning, • Bid strategy development (national and regional, hub-and-spoke models), • Work closely with operational, commercial and technical teams to: Define compelling FM propositions, Conduct capability and gap analysis across Hard and Soft FM and Collaborate with peer Business Development Directors to drive cross-sector and cross-service growth What We’re Looking For Essential experience • Strong background in Hard FM and asset management, with very strong understanding of Soft FM services, • Proven track record of winning and delivering FM contracts, typically £5m–£100m+, • Demonstrable success building and owning large-scale growth pipelines (circa £250m+), • Hands-on experience leading complex public sector bids and capture activity, • Credibility grounded in delivery understanding, not just sales Personal attributes • Confident and credible at senior stakeholder level, internally and externally, • Commercially astute, with the ability to translate insight into winning bid strategies, • Resilient and adaptable in complex, regulated and evolving environments, • Comfortable operating at pace, with ambiguity and competing priorities At a leadership level, you will be expected to: • Drive innovative, profitable growth, • Build trusted, collaborative relationships across functions, • Translate strategy into practical, deliverable outcomes, • Influence and align teams to deliver sustained performance Why Join? This role offers the opportunity to play a central role in a major growth and transformation agenda within Facilities Management. You will have the autonomy and platform to shape strategy, lead major bids and expand FM activity into new and evolving public sector markets. Package & Benefits • Company car or cash allowance, • Bonus scheme up to 20%, • Private healthcare, • Pension, • Wide-ranging employee wellbeing, discount and development benefits, • Strong organisational commitment to diversity, inclusion and flexible working Location & Travel • Home-based role with significant UK travel, • National remit

Regional Oversight Manager North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is an on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance thats a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: Framework Setups • Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. Oversight Audits, • Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. Escalations, • Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. Training & Development, • Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. Cancellations, • Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. Sales Referrals, • Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) Adhere to the ethos of Consumer Duty in all work activity. Completion of the company Training program. Manage customer relationships with a professional approach Provide excellent customer service Have good self-presentation and excellent inter-personal skills Readily accept responsibility for your work Ensure work is completed to internal procedures and external regulatory requirements Able to make good decisions by using information effectively Self-disciplined with excellent time management skills Possess exceptional attention to detail skills Be highly motivated with the ability to work independently The ability to work effectively to deadlines Good organisational and administrative skills A strong communicator, able to handle objections, negotiate and close decision makers The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators Excellent presentation skills both face to face and via video call The ability to prioritise and manage several different tasks at once A polite, friendly and diplomatic manner Desirable Skills and Experience: Experience of a retail insurance environment. Experience of working with/for finance providers. Experience of working within a risk related role. Understanding of the Motor and Travel industry sectors. Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. Being able to work remotely on your own and as part of a team. A full UK driving licence Other Significant Role Requirements: Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. Always Comply with the FCAs (and other applicable regulators) principles, commitments and codes of practice. Adhere to the ethos of Consumer Duty in all work activity. Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. Ensure awareness of and adopt any changes in regulatory practice as advised by management. Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. Ensure that online training is completed and kept up to date. Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct Report all failures to comply with requirements immediately to line manager. Maintain a sound working relationship with all head office staff Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. TPBN1_UKTJ

At MSV Housing we’re committed to making sure our customers have good quality safe homes. This role leads the delivery of Major Works, ensuring customers receive safe, high?quality projects completed on time, within budget, and in line with all regulatory and performance standards. Working closely with internal teams, contractors, and specialist suppliers, the role uses effective systems, data, and planning tools to deliver a transparent, value?for?money service with clear communication throughout. Acting as the lead for complex and high?risk cases, the role resolves escalated customer issues, supports long?term investment planning, and works collaboratively across the organisation to continuously improve customer experience and asset performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Major Works Manager do; Lead the end?to?end delivery of major works programmes, including planned maintenance, refurbishments, and complex or high?risk projects. Oversee project planning, contract management, budgets, and performance, ensuring programmes meet KPIs, compliance requirements, and deliver value for money. Manage internal teams, contractors, and suppliers to ensure efficient resourcing, high productivity, and consistently high standards of quality and safety. Use data, dashboards, and performance reporting to monitor delivery, manage risks, drive continuous improvement, and support audits and governance. Deliver a strong customer?focused service by managing escalated issues, working closely with TLOs and stakeholders, and ensuring minimal disruption and high customer satisfaction. What we are looking for; Relevant construction/property related qualification and Level 4 in charted institute of housing, or willingness to work towards qualification. Proven experience leading efficient repairs and voids services, managing target?driven teams to deliver high?quality, customer?focused outcomes. Strong background in developing, implementing, and reviewing policies, procedures, operating standards, and managing budgets effectively. Sound knowledge of health and safety, legislative, and regulatory requirements within a construction?related environment. Full Drivers Licence and willingness to travel and support out of hours service requirement. This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You’ll be based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Alex Orange, Head of Repairs on (phone number removed). Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for

AWS Support Engineer Remote (UK) | Managed Services | AWS | Linux | Kubernetes | Terraform AWS Support Engineer required by a growing software and managed services organisation supporting critical cloud-hosted customer platforms. This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services. Key responsibilities: Day-to-day AWS platform support Incident management and service restoration Root cause analysis AWS infrastructure maintenance Patching and upgrades Certificate renewals Capacity management Backup operations Monitoring and alerting improvements Operational documentation and runbooks Release/change execution IAM governance Security compliance Service ownership On-call support participation Technical environment: AWS (EC2, S3, RDS, EKS, ElastiCache, VPC) Linux Terraform CloudFormation Ansible Docker Kubernetes CloudWatch Prometheus Grafana Loki PRTG Experience required: 3+ years in AWS/cloud infrastructure support Production environment troubleshooting Managed services / SLA-driven support Incident response Linux administration Networking fundamentals Cloud security awareness Strong communication skills Package / benefits: Home based working Flexible working options Career development Training support Pension Life assurance Wellbeing support Share scheme Family-friendly benefitsThis is an excellent opportunity for an AWS Support Engineer seeking a technically hands-on cloud operations role with strong long-term progression. Click apply now to be considered

At MSV Housing we’re committed to making sure our customers have good quality, safe homes and our Electricians are key to making this happen. We are looking to recruit an experienced Electrician to join our established team. Reporting to the Assistant Manager – Electrical, our Electricians provide a technical and customer?focused service, carrying out the maintenance, repair, installation and inspection of electrical equipment across the Group’s properties and partner equipment. In addition, we are looking for candidates who have a passion for advocating on behalf of people and communities. What do our Electricians do; Deliver a high?quality, customer?focused electrical service, carrying out maintenance, repairs, installations, inspections, testing and certification across domestic and commercial properties in line with legislation and NICEIC standards. Liaise effectively with tenants, customers, colleagues, managers and contractors to plan work, manage access, prioritise workloads and achieve excellent turnaround times and customer satisfaction. Diagnose and rectify electrical faults, maintain associated systems (including fire alarms, security systems, emergency lighting, PV panels and heating support), and recommend improvements to the asset stock. Maintain accurate records, reports, schedules and compliance documentation, ensuring work is completed safely, efficiently and provides value for money. Work safely and professionally at all times, using correct equipment, PPE and risk assessments, supporting apprentices where required, taking part in out?of?hours cover, and representing the Group positively. What we are looking for; Recognised electrical qualifications, including City & Guilds NVQ Level 3 (or equivalent) and be fully conversant with the latest IEE Wiring Regulations (18th Edition), with a good understanding of Part P Building Regulations. Proven experience working as an Electrician across domestic and/or commercial properties, with the ability to work both independently and as part of a team. Strong technical competence in diagnosing faults, carrying out electrical repairs, installations, inspections, testing and certification, including minor works and electrical condition reports. Excellent customer focus and communication skills, with the ability to build positive working relationships with tenants, colleagues, contractors and external partners. Sound knowledge of health and safety legislation and safe working practices, including working at height and in varied environments. Effective planning and organisational skills, with the ability to prioritise workloads, manage diaries and maintain accurate records. A full, current driving licence and willingness to take part in out?of?hours and emergency call?out rotas. This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You’ll be based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. We offer a range of great benefits including: Company vehicle Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contribution. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Alex Orange, Operations Manager (Repairs) - Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for

We are looking for an experienced Payroll Administrator who will ensure accurate and timely processing of all Payroll activity for their portfolio of customers. An ideal candidate will have up-to-date legislation, and end to end payroll experience. You will be responsible for delivering customer excellence to our payroll clients and liaising with them to resolve any data ambiguity issues. The Payroll Administrator is responsible for the day-to-day payroll processing activity ensuring all submissions from clients are transacted on time, and error-free, against the agreed processing timetable. Job Overview: Deliver accurate and timely payroll processing, ensuring gross to net calculations are administered through our client's software solution in a timely fashion. Have a solid understanding of end-to-end payroll processing and follow the Payroll Processing Checklist to ensure all activities are carried out and completed in a timely fashion. Knowledge of Auto enrolment rules and principles ensuring accurate and timely pensions administration for clients on a periodic basis. Demonstrable working knowledge of the latest rules and calculations in regard to, Statutory payments An ability to translate payroll processing activity from gross to net pay, and answer queries on net pay impacting changes, with confidence. Ensure all your transactions are appropriately peer checked for accuracy accepting all training needs and developmental feedback as necessary. What you bring to the team: An understanding of UK payroll legislation and tax regulations. Previous experience in either delivering or managing end to end Outsourced payroll services, ideally within a Bureau environment. You will have a good working knowledge of all common Payroll documentation such as MatB1's P45's New Starter Checklists, Court Orders and so on. Excellent abilities in building and maintaining positive client relationships. Benefits: Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Discount platform perks 51585JT INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

Strive are a best in class UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, production, warehouse & transport operations. PART-TIME B2B TELESALES PROFESSIONAL Location: Home based - North West UK OR Midlands Flexi Hours / Days to suit personal circumstances Salary : Excellent hourly rate + Bonus We are delighted to be able to offer a role for an outbound Telesales person to work on a flexible basis. For the right candidate we will work around your working availability across the week. Full training & support will be given within a supportive environment. Role Summary: As part of our great team, you will be responsible for the following: First & foremost this role is to introduce & sell our services to actively recruiting companies Work with a large database of client contacts to gather names, email addresses to expand our points of contact Speak with key decision makers to sell in our services Fact find good quality information with each call Input data onto excel spreadsheets Email information to new contacts Maintain rigorous follow-up with all communications Ideal Candidate: Ideally have recruitment experience BUT solid outbound sales is essential Must be an experienced outbound B2B telesales professional Exceptional communication skills Energetic & self-motivated Exceptional verbal & written skills Excellent IT skills inc Excel & Outlook This is a superb opportunity to join a true market leader experiencing continual growth achieved through our high levels of service and customer focus. We look forward to your application. This is a fantastic opportunity – we look forward to your application. Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive . co . uk

Customer Service Specialist Manchester City Centre £25,000 Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: • Provide an excellent customer service to our new and existing clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to the companies business goal of migrating all HRonline users to the new software system * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times. * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast-paced environment. * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits: • Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service * New business referral scheme * Access to Health Shield * Access to the EAP service * Refer a friend scheme * Paid birthday leave * Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service * Group life insurance * Eye care contribution * Free fruit (office-based staff) * Travel Season Ticket loan scheme * Milestone recognition * Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements * Pace health Club (situated in the park Inn) discounted gym membership and spa treatments * Park Inn 20% off food and drink * New Century food and drink discount * Revolution De Cuba food and drink discount * Cycle 2 Work scheme* after probationary period * Free On site Gym * Bright Exchange perks INDMANJ 50538LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Development Executive (B2B) Location: Manchester City Centre - Hybrid working once up and running 2 days office and 3 days at home Salary: £27,000 + Uncapped commission Hours: Monday-Friday, Core hours Monday to Friday and (early Friday finish) - NO WEEKENDS Start date: June 2026 Ready accelerate your sales career? This is a fantastic role for candidates that have 1 to 2 years sales experience with clear progression opportunity to progress within 12 months. An ambitious, fast-growing organisation is looking for a Sales Development Executive to join its high-energy outbound sales team. This role is perfect for someone who thrives in a target-driven environment, enjoys speaking to businesses, and wants clear progression with uncapped earning potential. You'll be the first point of contact for prospective business customers regarding their new product launch -opening doors, creating interest, and booking high-quality appointments for the field sales team. The Role This is a fast-paced outbound B2B sales position, where your focus will be on identifying opportunities, qualifying prospects, and generating appointments that convert into revenue. Key responsibilities include: * Making outbound calls to new and existing business customers * Identifying customer needs and generating qualified sales opportunities * Booking face-to-face appointments for field-based sales colleagues * Clearly explaining products, pricing, and promotions * Building and managing a strong pipeline of prospects * Working closely with internal sales teams to maximise results * Maintaining accurate CRM records and activity reporting Success in this role comes from energy, resilience, and a willingness to learn-effort is recognised and rewarded. What We're Looking For * Experience in a customer-facing, contact centre, or telesales role (B2B experience advantageous but not essential or B2C) * Confident and adaptable communication skills * A positive, proactive, and resilient mindset * Strong organisation and attention to detail * Motivation to develop a long-term career in sales What's On Offer You can expect: * Uncapped commission structure * Clear progression pathways and structured career development * No weekends or bank holiday working * Early finish on Fridays * Hybrid working available after training and consistent performance - 3 days WFH Benefits Package Includes: * Competitive pension and life assurance * 25 days annual leave (increasing with service) * Option to buy or sell holiday * Retail and lifestyle discounts * Cycle-to-work and travel loan schemes * Tech purchase plans * Enhanced family leave policies * Well-being support, including GP access and mental health services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Care Advisor | Manchester City Centre | £30,000 Hours: Monday - Friday, 9am - 5pm Hybrid Working - 2 days office based, 3 days from home We are currently recruiting on behalf of a fast-growing fashion brand for an experienced Customer Care Advisor to join their expanding team. This is an exciting opportunity to join a scaling e-commerce business where customer experience is at the forefront of everything they do. The successful candidate will play a key role in delivering a first-class service and maintaining excellent customer satisfaction and Trustpilot reviews. Customer Care Advisor Key Responsibilities: Managing all customer email enquiries in a professional and timely manner Handling refunds, returns and exchanges efficiently Resolving customer complaints with empathy and a solution-focused approach Responding to delivery and order tracking enquiries Supporting customers throughout their full online purchasing journey Maintaining and improving customer satisfaction and Trustpilot ratings Liaising with internal teams and couriers to resolve customer issues quickly Updating customer records accurately across internal systems Identifying recurring customer issues and suggesting process improvements Ensuring all SLAs and response time targets are consistently achieved Providing a personalised and positive customer experience with every interaction Supporting during peak trading periods and product launches Customer Care Advisor Skills Required: Previous experience within a customer service role Experience working within an e-commerce environment would be advantageous Confident handling high volumes of customer enquiries Excellent written communication skills and attention to detail Experience using Shopify Experience using Gorgias is highly desirable, although not essential Strong problem-solving skills and the ability to remain calm under pressure A proactive and positive attitude with a genuine passion for customer experience Customer Care Advisor Benefits: Hybrid working - 3 days working from home 20 days holiday + birthday off + bank holidays NEST pension scheme Volunteer days Opportunity to join a growing brand with ambitious expansion plans Supportive and collaborative team environmentThis is a fantastic opportunity for a customer-focused professional looking to join a brand that is truly going places and make a real impact within a growing business. BBBH36183

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 51242LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Title: Housing Income Manager Contract Type: Fixed Term Contract 10 Months 35 hours p/w Salary: £ 42 , 668 per annum to £4 7,406 per annum (Regional salary) Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 22 nd May 2026 Interview Dates: w/c 1 st June 2026 Please click here for the role profile (Role Profile - please note that for advertising purposes the role is known as Housing Income Manager but within the business the role is known as Customer Account Manager) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated . Join our Income Management Team at L&Q: This is a really exciting time to join the Income Management Team as you will play a pivotal role in the reshaping and transformation of this team. If you are a problem solver, who is committed to driving results and have analytical mindset then this is the role for you. As a Housing Income Manager, youll lead a team of 510 income professionals managing a portfolio of up to 20,000 customer accounts and arrears worth more than £8million. You will take a proactive approach to enhancing performance along with an innovative mindset to drive continuous improvement and introduce more effective ways of working. As the Housing Income Manager you will take full responsibility for effective and proactive management of all tenancies within your Team, prioritising Highest Top Debt Arrears accounts on your team, working collaboratively with different business a reas to ensure to drive the progression of the case through to resolution. If this sounds like you, we would love for you to apply! Your impact in the role: Lead and develop a high-performing income recovery team Oversee arrears from early intervention to enforcement Build strong partnerships with internal and external stakeholders Use data to drive decisions and improve outcomes Shape the future of income services through transformation and innovation What you'll bring: Strong leadership and housing income recovery expertise Knowledge of Housing Law, Welfare Reform, and legal processes Analytical mindset and excellent communication skills Confidence to lead through challenges and drive results If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach out. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion . We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace . Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ

Client Response Coordinator Newton-le-Willows, WA12 £27,000 + Benefits Rotating Shift Pattern | 1 Day WFH Per Week We are seeking an organised and customer-focused Client Response Coordinator to join a growing support team based in Haydock. This is an excellent opportunity for someone with a strong office-based customer service background who enjoys working in a fast-paced environment, coordinating maintenance requests, supporting clients, and ensuring high service standards are maintained. The successful candidate will act as a key point of contact for clients, engineers, subcontractors, and suppliers, helping to manage reactive maintenance works from initial enquiry through to completion. The Role As a Client Response Coordinator, you will be responsible for managing helpdesk enquiries, logging maintenance requests, coordinating urgent works, and ensuring accurate communication and updates are maintained throughout the lifecycle of each job. You will play an important role in delivering excellent customer service while ensuring KPIs and SLAs are consistently achieved. Key Responsibilities • Serve as the primary contact for helpdesk enquiries via phone and email, • Accurately log maintenance issues and requests onto the job management system, • Manage urgent P1 works from initial contact through to resolution, • Track job progress and maintain accurate system notes and updates, • Liaise with engineers, subcontractors, suppliers, and clients for updates and reports, • Ensure SLAs and KPIs are consistently achieved, • Escalate unresolved or urgent issues to management where required, • Review completed documentation and raise follow-on works or quotations where necessary, • Assist with producing internal and client reports, • Allocate works to engineers and subcontractors based on location, urgency, and skillset, • Build and maintain strong internal and external relationships, • Support continuous improvement initiatives to enhance client experience Candidate Requirements Essential • Previous experience within an office-based customer service or coordination role, • Strong communication and organisational skills, • Ability to manage multiple tasks in a fast-paced environment, • Good attention to detail and accurate data entry skills, • Confident using internal systems and Microsoft Office, • Positive and collaborative approach to teamwork Desirable • Experience within facilities management, maintenance, or helpdesk environments, • NVQ Level 2 in Administration (beneficial but not essential) Working Hours 5-week rotating shift pattern: • Week 1: 7am – 3pm, • Week 2: 8am – 4pm, • Week 3: 9am – 5pm, • Week 4: 10am – 6pm, • Week 5: 11am – 7pm Package & Benefits • £27,000 salary, • 33 days holiday including bank holidays, • Pension contribution: 3% employer / 5% employee, • 1 day per week working from home, • Stable long-term opportunity within a growing business Start Date: ASAP (4-week notice periods considered)

Wildlife Fundraiser No experience necessary! Are you passionate about nature and confident talking to people Looking for a rewarding seasonal role where every day feels different Join the Fundraising Team in Manchester, where you’ll help inspire public support for nature. Please only apply if you live within 10/15 miles of Manchester (unless relocating), as you’ll regularly travel to nearby towns, venues and events throughout the local region. If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today! Position: Wildlife Fundraiser Manchester Ref: MAY(phone number removed) Location: Manchester Salary: £27,579.00 - £28,744.00 per annum Closing Date: Sun, 7th Jun 2026. We reserve the right to close this recruitment at any stage once we have made a hire. About the Role As part of the fundraising team, you’ll spend your days out in the community, speaking to members of the public and inspiring support for nature conservation. Typical duties include: Travelling to a variety of local venues and events using a company van (fuel and parking costs covered). Setting up engaging fundraising stands and displays. Speaking with members of the public about the charity’s work and conservation mission. Encouraging people to support the charity through regular direct debit donations. You’ll be working outdoors, meeting new people every day and making a genuine difference for wildlife. The role can be challenging at times, so resilience, confidence and a positive attitude are important, but it’s also incredibly rewarding. What’s On Offer: Full training provided. No wildlife knowledge or fundraising experience required. A stable salary with no commission-based pay. Company van provided for business use, with all fuel and parking expenses covered. 34 days annual leave including bank holidays (pro rata). Flexible working options available, with 3- or 4-day contracts. A supportive and inclusive team environment with a dedicated mental health assistance programme. Full induction and training at HQ in Sandy, Bedfordshire (travel and accommodation covered). What We’re Looking For We’re looking for people who are: Comfortable working towards individual and team targets in a positive and supportive environment. Passionate about people and conservation. Confident speaking to members of the public and asking for donations. Positive, resilient and self-motivated. Comfortable with working alone and outdoors in all weather. Willing to travel locally, with journeys averaging up to one hour each way from home. Available to work 3 out of 4 weekends per month. You’ll also need: A full UK driving licence. Experience in fundraising, sales or customer service is desirable, but not essential. Additional Information Expected start date: 6th July - See pack for full list of 2026 start/Induction dates when you apply Please note that we interviewing and appointing on a first come, first served basis, so we encourage you to submit your application as soon as possible How to Apply Please upload your CV and complete the short online application form when you click to apply Use the cover letter section to tell us why you’d be a great fit for the role and what excites you about joining the team. Should you be shortlisted, as part of our screening process you will be asked to complete a video questionnaire. If you would prefer, there is also the option to complete this via Microsoft Teams. We’re committed to creating a diverse and inclusive team where everyone feels valued and supported. We particularly welcome applications from people of colour and disabled people, who are currently underrepresented across the environmental sector. This role is not eligible for UK Visa Sponsorship. Applicants must have the right to work in the UK. This is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Home - Remote Panelists. Customer Service Representative Agent experi

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