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Multi Trade Engineer – Plumbing, Tiling & Joinery Full Time, Monday–Friday, 8am–5pm £38,000 – £45,000 per year • Company Vehicle • Full Pension • High End Bathroom & Kitchen Projects We are a specialist high end fit out company delivering premium bathroom and kitchen installations across South Yorkshire. We pride ourselves on craftsmanship, professionalism, and the kind of clean, tidy working standards that clients genuinely appreciate. We’re now looking for a Multi Trade Engineer with strengths in plumbing, tiling and joinery to join our growing team. However, you do not need to be an expert in all three. If you’re strong in one ideally two areas and have the right attitude, maturity, and pride in your work, we want to hear from you. We would also encourage any self-employed applicants who can already deliver high end work but could see their future working within a team. ______________________________________ What We’re Looking For • High quality workmanship across plumbing, tiling and or joinery., • A clean, tidy and organised approach — both on site, with clients and to how you go about your working day., • A mature, empathetic attitude, able to communicate clearly and respectfully., • Someone who takes pride in delivering premium finishes., • The ideal candidate will be comfortable working solo and within a team., • Reliability, honesty and a genuine desire to grow within a professional team. ______________________________________ What We Offer • £38,000 – £45,000 per year, depending on experience., • Yearly pay reviews, with an emphasis on rewarding good hard work., • 20 days holiday, plus 1 additional day per 1 year of service (up to maximum of 25 days holiday annually), • Bank holidays off and no call out rota., • Company vehicle., • Full company pension., • Stable, long term work on high end bathrooms and kitchens., • Support to develop any skills you’re missing — we invest in our team., • 2 weeks Christmas shut down ______________________________________ Who This Role Suits This role is ideal for someone who is: • Skilled in at least one ideally two of the core trades., • Proud of their work and standards., • Looking for a long term, stable position., • Comfortable working in clients’ homes with care and respect., • Ready to grow into a fully multi skilled engineer. If you’re a plumber who wants to improve your tiling, a joiner who wants to develop a full understanding of complete room renovation — you’ll fit right in.

We are looking for a friendly and reliable Customer Service Assistant (work from home) to help us handle telephone enquiries and provide support to people and businesses contacting our team.This is not a sales role. Our Head Office will normally receive the first call and collect the caller’s basic details. Where somebody needs further help, the call may be transferred to you or you may be asked to call them back.You may speak with businesses that have received information from us following one of our field observations or reviews. They may want clarification, provide additional information, ask how our process works, or occasionally disagree with an observation. Your role is to listen, remain professional and neutral, answer straightforward questions and make sure anything more complex is passed to the appropriate Team Leader. What you’ll do: • Answer or return customer and business calls, • Respond to general questions about True Observer and our services, • Explain basic information about our review and observation process, • Take accurate notes, contact details and reference numbers, • Record relevant information provided by callers, • Identify what the caller needs and direct the enquiry to the correct person, • Arrange follow-up where necessary, • Follow our customer service, privacy and call-handling procedures You won’t be expected to know the answer to everything. We will provide guidance for common enquiries and clear instructions on when something should simply be recorded and escalated. We’re looking for someone who is calm and confident on the phone, polite, organised and good at taking accurate notes. Some conversations may involve complaints or sensitive topics, so being able to listen carefully and remain professional is important. The position is designed to be flexible and can fit around studies, another job or other commitments. Call volume is currently relatively low and availability will be agreed in advance, but we expect the role to grow as we expands its field operations. Full training is provided free of charge before you begin handling detailed enquiries, including privacy/GDPR awareness and an introduction to how our field operations and review process work.