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With the CEO on vacation and our staff either on holiday or off sick we require a PA to our Director with an immediate start. We are a London based estate agent with a portfolio (approximately 100 properties), you will play a pivotal role in ensuring impeccable customer service for both our landlords and tenants, right from the initial interaction to the final handover. This position offers an exceptional opportunity to learn about the London property industry. Immediate Start Previous experience as a PA, receptionist or in high end hospitality Reference required from one previous employer (at least) £18 per hour and travel expenses paid 2 week role to begin with then maybe extendable
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
We are a friendly neighbourhood cocktail bar in the heart of Brockley. Open 5 evenings a week, we are looking for a Supervisor to join our team working 30 hours per week. We are a small, skilled team with a passion for great drinks & hospitality. We have an extensive back bar, exciting cocktail list and great customers. We host DJ nights as well as open decks & a monthly quiz night. Some Supervisor experience as well as mixology experience is a must for the role. We look forward to meeting you!
We’re looking for a motivated and detail-oriented Assistant General Manager to join our team at Hot n Juicy Shrimp LDN! You’ll support daily operations, manage staff, ensure excellent customer service, and help maintain a fun, efficient work environment. You’ll assist with inventory, scheduling, and reporting, while also stepping in to handle issues as they arise. If you’re a team player with leadership skills and a passion for great food and service, we’d love to meet you! **Requirements:** - Experience in hospitality or restaurant management - Strong leadership and communication skills - Ability to work in a fast-paced environment Apply today!
🌟 Join Franco’s as a Floor Supervisor! 🌟 📍 Location: Jermyn Street, Green Park Why You’ll Love Franco’s: 💷 Competitive Pay: £16-£17/hr or £38,000-£40,000/year + annual bonus ⏰ Full-time (44 hrs/week) 🚪 Closed Sundays: Plus 10 days at Christmas, 4 days at Easter, and Bank Holidays 🌴Holidays: 28 days + extra for years of service 🎓 Training & Development: Company-funded courses & career progression with Flow Hospitality 🍽️ Perks: Complimentary meal for 2 after probation, 50% off at Franco’s & Wiltons 💼 Benefits: Company sickness pay, pension scheme, uniforms provided & laundered 🍛 On-duty Meals: Delicious and complimentary 🏆 Rewards & Recognition: Employee of the quarter/year, annual staff party Who We Are: Franco’s, a beloved Italian restaurant since 1946, offers a blend of traditional and contemporary cuisine. Located between Green Park and Piccadilly, we share our heritage with our sister venue, Wiltons. What You Bring: 🌟 Experience as a Head Waiter/Supervisor in a busy setting (80-120 covers) 👥 Leadership: Training, coaching, and delegation skills 💡 Sales & Customer Service: Excellent skills and sales improvement awareness 🍇 Wine & Spirits: Strong knowledge of grape varieties, wine styles, spirits, and cocktails 💪 Motivation: Commitment, drive, and a ‘can do’ attitude 📊 Tech Savvy: Familiarity with Sevenrooms reservation system and TISSL POS (a plus) Requirements: 🇬🇧 Right to work in the UK 📄 Applications without a CV won’t be considered ⏱️ If you don’t hear back within 5 working days, consider your application unsuccessful Ready to elevate your career? Apply now and be part of our legacy! 🚀
Description We are recruiting for a Duty Manager for our new Paddington opening! Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. This year has marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up for our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new duty manager, you will receive: A competitive salary of £35,000 per year, plus quarterly bonuses. A rota that balances openings and closes that never supersedes 45 hours a week. Access to offers such as exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional guest service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales, create exceptional standards and foster fantastic relations with our food traders and team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. - To be passionate about great food, quality service and hospitality - Ensure the efficient and smooth running of the Front of House - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Open/Close the restaurant - Develop strategies for improving our customers’ dining experience - Identify methods our restaurant can use to cut waste, decrease costs, and improve profits - Ensure food and drinks served are of high quality and service is consistent - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Maitre D/Reception Supervisor: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Maitre D/Reception Supervisor: - Supervising the reception desk within our busy classic style restaurant. - Ensuring all guests are acknowledged and greeted warmly upon arrival. - Engaging in conversation with guests and assisting them to their allocated tables. - Managing the flow of the restaurant, including turn times. - Overseeing the duties of the Restaurant Receptionists. - Handling telephone enquiries and bookings. What we're looking for in a Maitre D/Reception Supervisor: - Previous experience as a Reception Supervisor or Senior Receptionist - Is warm and genuine with people, is naturally hospitable and able to engage with anyone - Is well-presented with an excellent command of English, both verbal and written - Will be proactive and respond quickly to the needs of guests and colleagues - Experience of SevenRooms or Open Table would be beneficial - Holds eligibility to live and work in the UK Expected earnings from £16.96 per hour The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. > > > > > > **We create Places where People feel they Belong.** Up to £16.96 / hour
We are looking for an experienced, well-organised and dynamic BAR MANAGER with strong leadership and exceptional knowledge of bar operations. A genuine love of wine, cocktails and food is a must. You will uphold high standards at all times, pay close attention to detail, be an excellent problem solver with confidence in stock management and sales analysis. You will be passionate about hospitality to ensure every guest receives outstanding service. The ideal candidate should have: Prior experience as a Bar Manager or Assistant Bar Manager in a service led restaurant environment Experience of using Tevalis or a similar stock management system Confidence in stock control, ordering and reporting Work well as a leader and part of a motivated team and inspire colleagues to succeed High standards of cleanliness Experience of creating cocktails, as well as knowing the classics Experience implementing and maintaining company standards WSET (desirable) Eligibility to work in the UK; immediate start or after serving notice in current job
Job description Meli Bakery is an exciting new venture set to open in Russel Square, London, WC1N 1BS. We are a bakery and patisserie dedicated to crafting artisanal breads, exquisite pastries, and delightful treats made from the finest ingredients. Job Overview We are seeking a dedicated and experienced Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the food production industry. As a Supervisor, you will oversee daily operations, ensuring that all food safety and preparation standards are met while fostering a positive work environment. This role is crucial in maintaining high levels of quality and efficiency within our establishment. Responsibilities - Lead and manage a team of staff, ensuring effective communication and collaboration. - Collaborate with management to develop menus and improve operational efficiency. - Proven experience in a supervisory role within the coffee and bakery or hospitality industry. - Engage with customers, taking orders accurately and providing recommendations based on their preferences. - A person experienced for at least a year in speciality coffee industry - Maintain cleanliness and sanitisation standards at all times in the serving and food preparation areas - Have an outgoing personality and genuinely enjoy talking to customers - Uphold high standards of quality control for all beverages served - Able to work quickly, calmly, and efficient during busy periods - Naturally seeks out tasks during quieter periods - Understands the value of paying attention to details - Knowledge of basic maths for handling transactions - Willingness to learn and adapt to new recipes and techniques - Effective time management skills to prioritise tasks in a fast-paced environment. - Experience in food preparation is advantageous, along with knowledge of food safety practices. - A friendly disposition with the ability to work well in a team-oriented atmosphere. - Monitor inventory levels and assist in restocking supplies as needed. - Strong leadership skills with the ability to motivate and manage a diverse team. - Experience in front house and bartending is highly desirable. - Excellent organisational skills with attention to detail. - Ability to work in a fast-paced environment while maintaining high-quality standards. - Strong communication skills, both verbal and written. Expected hours: 20 – 48 per week (Open to consider Part/Full Time applications) Join our team as a Supervisor and be part of an exciting coffee culture where your skills will be valued, and your passion for great coffee and delicious food will shine through. If you are passionate about leading a team in the vibrant world of food production and hospitality, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: £12.00-£12.50 per hour Expected hours: 48 per week Schedule: - Monday to Friday - Weekend availability Experience: - Supervising experience: 1 year (preferred) - Coffee & Bakery: 1 year (preferred) - Hospitality: 1 year (preferred) - Customer service: 1 year (preferred) - Management: 1 year (preferred) Work Location: In person Reference ID: Supervisor Role Coffee & Bakery Needed!!!
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly - Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you’ll do… Ensure the restaurant/bar area are H&S compliant for each shift Run the daily briefing for the restaurant/bar team Coordinating and running the reservations system Drafting Floor plan based on covers Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts Support the Restaurant AGM on training of wine, food and beverage menus Cash handling and daily reporting of revenues as per hotel SOP’s Responsible for the service on the floor and bar Responsible for the safe opening and closing of the restaurant Working with the culinary team on menus, service and product availability Qualifications What we’re looking for… A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About Us: Lula is a vibrant modern European restaurant in Queen’s Park, offering a unique Mediterranean dining experience. Our concept combines flavorful cuisine with an engaging atmosphere, focusing on exceptional service and unforgettable experiences. We are seeking a dynamic General Manager to join our team and lead our operations to success. Position Overview: The General Manager will oversee all aspects of Lula’s operations, ensuring smooth and efficient functioning while maintaining our high standards. This role requires a well-rounded professional with a strong background in cost control, financial management, staff management, recruitment, and training. Knowledge of the local market and innovative marketing ideas are essential for this role, as the GM will be instrumental in establishing Lula as a community favorite and a must-visit dining destination. Key Responsibilities: 1. Financial Management: • Oversee cost of goods, manage margins, and analyse P&L sheets to maximise profitability. • Develop and implement strategies to optimise revenue and minimise expenses. • Monitor and control inventory levels to manage costs effectively. 2. Staff Management: • Lead the recruitment, training and development of staff, ensuring a high level of service and a positive work environment. • Schedule and supervise staff, ensuring appropriate coverage and efficient operations. • Foster a team-oriented culture and provide ongoing coaching to maximise performance. 3. Operations Management: • Ensure smooth day-to-day operations, maintaining quality standards in all aspects of service and food delivery. • Implement and enforce hygiene and safety protocols, ensuring compliance with local regulations. • Oversee the restaurant’s layout, equipment, and general ambiance to create an inviting atmosphere. 4. Marketing and Community Engagement: • Leverage knowledge of the local area to develop marketing strategies that attract both residents and visitors. • Collaborate with the team to create innovative promotions, events and partnerships to drive brand awareness and customer loyalty. • Engage with the community through social media, local events and other marketing channels. Qualifications: • Proven experience as a General Manager or in a similar leadership role within the restaurant industry. • must have a personal license to be registered as DPS. • Strong understanding of financial management, including cost of goods, margins, and P&L analysis. • Demonstrated experience in staff management, recruitment, training, and team development. • Knowledge of hygiene and safety protocols within the food service industry. • Excellent problem-solving and decision-making skills with a focus on customer satisfaction. • Familiarity with Queen’s Park and the surrounding area is highly desirable. • Passionate about hospitality, with innovative ideas to attract and retain customers. What We Offer: • Competitive salary and performance-based incentives. • Opportunities for growth and career advancement within a dynamic restaurant. If you’re ready to bring your expertise and enthusiasm to Lula, we’d love to hear from you. Apply today to join our team and help shape the future of our restaurant.
Haz Restaurant, Finsbury Square About Haz Restaurant: Haz Restaurant is a small, cozy restaurant located in the heart of Finsbury Square. We offer a warm, welcoming environment where guests can enjoy high-quality Mediterranean cuisine. We pride ourselves on delivering exceptional customer service and creating memorable dining experiences. Position Overview: We are seeking an experienced and dynamic General Manager to lead our team at Haz Restaurant. The ideal candidate will have a strong background in restaurant management, excellent customer service skills, and proficiency in managing day-to-day operations. You will be responsible for overseeing all aspects of the restaurant, including staff management, training, customer relations, and ensuring smooth operations. Key Responsibilities: - Leadership & Team Management: - Manage, lead, and motivate the restaurant team to ensure a positive work environment. - Oversee the hiring, training, and scheduling of staff to ensure optimal staffing levels. - Implement and maintain staff development programs to improve performance and service standards. - Conduct regular team meetings and ensure communication of company goals and updates. - Operational Management: - Oversee the day-to-day operations of the restaurant, ensuring smooth service and high levels of customer satisfaction. - Monitor and maintain operational standards, ensuring compliance with health, safety, and food hygiene regulations. - Utilize workforce management systems to track and optimize employee shifts, attendance, and labour costs. - Financial Management: - Monitor and control budgets, costs, and expenses to maximize profitability. - Assist with financial reporting, inventory management, and maintaining accurate records using Excel and other tools. - Implement strategies to increase sales and customer loyalty. - Customer Service & Guest Relations: - Ensure that all guests receive a high-quality dining experience, resolving any issues quickly and professionally. - Handle customer inquiries and complaints with a focus on maintaining strong relationships and repeat business. - Actively engage with customers to promote the restaurant and gather feedback for continuous improvement. Requirements: - Proven experience as a General Manager or in a similar leadership role within the hospitality/restaurant industry. - Strong proficiency in Microsoft Excel, Word, and other office software. - Excellent written communication skills for internal reporting and external customer communication. - Familiarity with workforce management systems and ability to optimize staff scheduling. - Strong leadership and organizational skills with a focus on team development and training. - Exceptional customer service skills and a passion for hospitality. - Ability to work under pressure in a fast-paced environment. Preferred Qualifications: - Experience in Mediterranean cuisine or a similar dining concept is a plus. - Knowledge of inventory management and cost control. - Basic understanding of restaurant financials and reporting. What We Offer: Annual salary of £40,000.00 + Bonus 28 days paid holiday 45 hours per week contract Opportunity to work in a cozy, friendly environment with a passionate team If you are a proactive and experienced General Manager with a passion for hospitality and a desire to lead a small, dedicated team, we would love to hear from you! To Apply: Please send your CV and cover letter to the chat below, outlining your relevant experience and why you would be a great fit for Haz Restaurant.
Assistant Manager - The Red Setter Assistant Manager - New Opening - Seasonal Menu - Quality produce - 36k + Bonus - Clapham Urban Pubs, Bars & Restaurants are opening our newest site in March 2023 on Clapham's iconic - Northcote Road. A modern British gastro pub with an all-day food offering sumptuous small plates, stunning seasonal specials and hearty gastropub classics. We are currently recruiting for a talented and ambitious Assistant Manager with personality and charisma for our new opening. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial understanding. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You're not precious, we leave our egos at the door and help get stuff done • Must have minimum 2 years' experience as a manager ideally working withing food led business • Solid communication and organisational skills, be approachable • Superb customer and floor service skills • An entrepreneurial flare, we want your ideas and to get involved in the local community • Passionate about people, training, mentoring, growing a team but most importantly, love to have fun We offer: • Package up to 36k pa + Bonus & Benefits • Career progression and promotion opportunities with regular new openings • Creativity and flair along with a brand new kitchen • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • Regular incentives and socials - a fun, family atmosphere • Goes without saying, but we'll feed you during your shift • Access to your wages at anytime via Wagestream • Birthdays are important - take the day off on us • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral!! • 10% off Gym membership • 30% off grooming and hair salons • Employee Assistance Programme (EAP) • Cycle to work scheme Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Position Overview: As a Senior Project Manager, you will oversee the end-to-end delivery of high-profile hotel fit-out projects. You’ll be responsible for ensuring all projects are delivered on time, within scope, and budget, while maintaining the highest standards of quality. This is a hands-on role that requires a results-driven leader with strong organisational and communication skills. Key Responsibilities: Lead and manage hotel fit-out projects from inception to completion. Develop, manage, and adjust project programmes to ensure timely delivery. Work closely with architects, interior designers, and contractors to achieve project goals. Oversee budget management, cost control, and resource allocation. Ensure all works are carried out in compliance with health, safety, and building regulations. Handle multiple projects simultaneously, often working to strict deadlines. Regularly communicate project status, risks, and opportunities to stakeholders. Coordinate with procurement teams to ensure timely delivery of materials and equipment. Manage and resolve project-related issues promptly to avoid delays. Oversee quality control throughout the project life cycle, ensuring client satisfaction. Requirements: Minimum of 10 years’ experience in project management, specifically in hotel fit-out or high-end interior fit-outs. Proven ability to manage projects within tight deadlines and high-pressure environments. Expertise in developing and maintaining detailed project programmes and schedules. Strong knowledge of the construction and fit-out process, especially for the hospitality sector. Excellent leadership, problem-solving, and decision-making skills. Strong communication and interpersonal skills, able to build rapport with clients and project teams. Familiarity with relevant project management tools/software (e.g., MS Project, Primavera, etc.). PMP, Prince2, or similar certification is a plus. Strong understanding of building codes, safety regulations, and industry best practices. Benefits: Competitive salary and performance bonuses. Opportunities for professional development and career growth. Working on high-profile, luxury hotel projects. Collaborative and innovative work environment. How to Apply: If you are a motivated Project Manager with a passion for delivering exceptional hotel fit-outs, we’d love to hear from you.
GAZETTE RESTAURANTS GROUP Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in management is essential for the role as you will have to ensure the smooth running of operations in the restaurant. You need to be eligible to work in the UK.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
FIGFIGO in Italian means “awesome”… If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao You will be…. -Positive, warm and approachable -All about the people - prioritising the needs of your team and guests always comes first -Have a teamwork mindset, 1 team 1 dream -Passionate about all things food and drink -Solutions focused and a creative problem solver -Confident running busy shifts with strong organisational and time management skills -Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. -Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience -Running efficient shifts and responsible for opening and closing procedures. -Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. -Ensure high standards of health and safety and food safety are maintained at all times -Work with the Management Team to control costs in relation to labour and stock control -Placing and reconciling orders to meet with the restaurant’s needs -Conduct stock counts and be responsible for managing stock control and waste What we do for you…. -28 days holiday, extra holiday day added after each year up to 33 days! -50% off across Scarpetta restaurants when dining out with up to 6 guests -Investment in you through structured training, regular feedback and one-on-one coaching with our Learning and Development Manager -Daily high quality and healthy employee lunches and unlimited coffee -Team incentives & social events always in the calendar -Hospitality Action to offer free counselling plus financial and legal advice
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.