Restaurant Manager
2 months ago
£10.75–£12.6 hourly
Full-time
Ilford
Job Summary:
We are seeking an experienced and passionate restaurant manager to oversee the daily operations of Five Lads. The ideal candidate will have a strong background in restaurant management, exceptional leadership skills, and a commitment to delivering high-quality food and service.
Responsibilities:
Operational Management:
Plan, direct, and coordinate all aspects of restaurant operations to ensure smooth functioning.
Oversee food preparation, cooking, and presentation to maintain high standards of quality and consistency.
Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
Ensure compliance with food safety and hygiene standards, as well as health and safety regulations.
Customer Service:
Foster a customer-centric environment by providing exceptional service and resolving customer complaints or concerns promptly.
Interact with customers to gather feedback, address inquiries, and enhance overall dining experiences.
Collaborate with the marketing team to develop strategies for attracting and retaining customers.
Staff Management:
Recruit, train, and supervise restaurant staff, including kitchen and front-of-house personnel.
Schedule shifts, assign duties, and oversee employee performance to optimize productivity and efficiency.
Conduct regular performance evaluations and provide ongoing coaching and development opportunities.
Financial Management:
Develop and manage budgets, revenue targets, and cost-control measures to achieve profitability goals.
Monitor sales trends, analyze financial reports, and implement strategies to maximize revenue and minimize expenses.
Ensure accurate cash handling procedures and maintain records of daily transactions.
Menu Development:
Collaborate with chefs and culinary team to create and update menu offerings based on customer preferences, seasonal ingredients, and culinary trends.
Evaluate the range and quality of meals and beverages to ensure they meet Five Lads' standards of excellence.
Catering Services:
Coordinate catering services for special occasions, including parties, events, and corporate functions.
Consult with clients to understand their requirements and tailor menus to suit their needs.
Oversee the execution of catering orders, ensuring timely delivery and customer satisfaction. Qualifications:
Proven experience as a Restaurant Manager or similar role in the food and beverage industry.
Strong leadership abilities with excellent communication and interpersonal skills.
In-depth knowledge of restaurant operations, including food preparation, service standards, and health regulations.
Proficiency in financial management, budgeting, and cost analysis.
Ability to multitask, prioritize tasks, and work effectively under pressure.
Flexibility to work evenings, weekends, and holidays as needed.