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The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

Job Title: Waiter Our client operates a vibrant and well-respected British restaurant and live music venue in the heart of Canary Wharf. With a spacious dining room, daily performances by top musicians and bands, and an exceptional selection of in-house crafted drinks, the venue offers a truly unique guest experience. This is a fantastic opportunity to join a well-established team within a fast-paced, professional environment led by a stable management structure — the General Manager has been with the group for over 7 years. Waiter benefits: · £16.43 per hour, plus cash and credit card tips · No back-to-back shifts · 40 hours per week with paid overtime available · Free staff meals while on duty · 50% staff discount for up to 4 guests when dining · Comprehensive in-house training and development · Strong, experienced team of 20+ floor staff · Excellent location in Canary Wharf with good transport access We are seeking a professional and dependable Waiter with: · A minimum of 2 years’ experience in reputable restaurants or hotels · Formal front-of-house training and knowledge of best service practices · Strong communication skills and the ability to remain calm and confident in a busy setting · Reliable access to and from the Canary Wharf area for shift work This is a fantastic opportunity to grow within a respected hospitality venue known for its quality, energy, and supportive team culture. If you're passionate about hospitality and looking for a long-term role in a vibrant setting — we’d love to hear from you.

Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

Conifer is a leading provider of Security, Hospitality, Facilities and Care staffing solutions, serving a diverse range of esteemed clients across the UK. We are currently seeking reliable and hardworking Kitchen Porters to support the kitchen and events teams at a prestigious 5★ hotel in the E16 area of London. This is a fantastic opportunity for candidates who are energetic, responsible and able to work effectively in a busy events and hospitality environment. The Role As an Events Kitchen Porter, you will play an important role in supporting the kitchen and catering teams during a range of events and functions. You will help ensure the smooth running of the kitchen operation by maintaining high standards of cleanliness, assisting with equipment and supporting the team throughout each event. • Start Date: ASAP, • Location: 5★ Hotel, E16, London, • Pay: £13.50 per hour This is an events-based position, with shifts available according to the hotel's events schedule. Candidates should be flexible and prepared to work during busy event periods, including evenings and weekends. Key Responsibilities • Maintain high standards of cleanliness throughout the kitchen and back-of-house areas, • Wash and clean kitchen equipment, utensils, dishes and catering equipment, • Support chefs and catering staff during events and functions, • Keep kitchen and preparation areas clean, organised and well maintained, • Assist with the movement and organisation of kitchen equipment and supplies, • Clear and clean equipment and work areas throughout and after events, • Dispose of waste correctly and maintain clean waste areas, • Follow all hotel hygiene, health and safety procedures, • Work efficiently as part of a busy events and kitchen team, • Complete any additional duties requested by the kitchen or events supervisor Requirements • Previous Kitchen Porter or hospitality experience is preferred, • Events or banqueting experience is an advantage, • Reliable, hardworking and responsible attitude, • Ability to work efficiently in a busy events environment, • Good standards of personal hygiene and cleanliness, • Physically able to carry out general kitchen and event support duties, • Good communication and teamwork skills, • Flexible availability, including evenings and weekends, • Right to work in the UK What We Offer • £13.50 per hour, • Opportunity to work at a prestigious 5★ hotel in E16, London, • Events and hospitality work in a professional environment, • Flexible event-based shifts, • Friendly and supportive management team, • Opportunity to gain valuable experience within the luxury hospitality and events industry, • Potential for ongoing event work for reliable and committed candidates How to Apply If you are a reliable and hardworking Kitchen Porter looking for event work within a prestigious 5★ hotel in E16, London, we would love to hear from you. Apply today and become part of the Conifer hospitality team. Flexible availability, including evenings and weekends, is an advantage. If you do not hear from us within two weeks, please consider your application unsuccessful on this occasion.

Chef Panorama by Verdi Hotels , a distinguished 4-star spa hotel in Prague, is seeking a talented and passionate Chef to join our culinary team. Located in Prague 4 with spectacular panoramic views over the city's historic center, our hotel is committed to delivering exceptional dining experiences that showcase both authentic Czech cuisine and innovative international dishes. About the Role As a Chef at Panorama by Verdi Hotels, you will be instrumental in creating memorable culinary experiences for our guests. You will work within our professional kitchen environment, contributing to the preparation and presentation of high-quality dishes across our multiple dining venues. This is an excellent opportunity to be part of a team that values culinary excellence and innovation, working in a 4-star hotel setting that combines contemporary hospitality with Prague's rich cultural heritage. Key Responsibilities About You You are a dedicated culinary professional with a genuine passion for food preparation and hospitality. You possess strong technical cooking skills, attention to detail, and the ability to work effectively in a fast-paced kitchen environment. Your communication skills and team-oriented approach make you a valuable member of any culinary brigade. You are committed to maintaining the highest standards of food safety and hygiene, and you thrive in environments that encourage learning and professional development. What We're Looking For Why Join Panorama by Verdi Hotels? At Verdi Hotels, we cultivate a culture centered on passion for hospitality and dedication to exceptional guest service. We foster the strengths of our team members and create an environment that encourages professional flourishing and constant learning. Our team thrives on the unique character of Prague, and we are committed to making our guests' visits unforgettable. You will be part of a welcoming collective that values innovation, service excellence, and the development of its people as central to our guests' experience. Join us and be part of a hotel where hospitality is not just a job—it's a passion that brings unforgettable experiences to life.

We are looking for professional, reliable and flexible Event Waiters and Waitresses to support a range of corporate events and hospitality functions in London. This is a great opportunity for someone who enjoys working in a fast-paced hospitality environment and delivering an excellent standard of service. You will work alongside experienced event and hospitality teams, helping ensure guests receive a smooth and professional experience from arrival through to the end of the event. The role may include conferences, corporate receptions, private functions, dinners and other organised events. Duties and Responsibilities • Provide professional and attentive food and beverage service throughout events, • Welcome guests and provide friendly, helpful assistance when required, • Serve food, soft drinks and other refreshments according to event service standards, • Assist with setting up event spaces, tables, service stations and dining areas, • Clear tables, glassware and service areas efficiently throughout the event, • Maintain a clean, organised and presentable working environment, • Follow food hygiene, health and safety and allergen procedures at all times, • Communicate effectively with supervisors, kitchen staff and other members of the Events team, • Respond professionally to guest enquiries and requests, • Assist with opening, closing and event breakdown procedures, • Maintain high standards of personal presentation and professionalism, • Support the wider Events and Food & Beverage team wherever required What We’re Looking For • Previous waiter/waitress, hospitality or events experience is preferred, • Professional and confident when interacting with guests, • Friendly and approachable with strong customer service skills, • Good spoken English and communication skills, • Reliable, punctual and well-presented, • Comfortable working in a busy event environment, • Able to work effectively as part of a team, • Flexible with working hours and available for different event schedules, • Willing to support with different duties depending on the requirements of each event Role Details Position: Event Waiter / Waitress Pay: £13.50 per hour Location: Custom House, E16 Type of work: Corporate events and hospitality functions Availability: Flexible shifts depending on event requirements

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

WhiteWaves Laundry is looking for a motivated self-employed Business Development / Sales Representative to bring new commercial laundry contracts in London. You will identify and contact potential customers including hotels, serviced apartments, Airbnb/property managers, cleaning companies, gyms, spas, restaurants and other businesses requiring laundry services. This is a commission-based role with uncapped earning potential. You will earn recurring commission based on the monthly bill amount generated by each customer you bring to WhiteWaves Laundry. We are looking for someone confident, proactive and comfortable with cold calling, networking, visiting businesses and speaking with business owners/managers. Previous B2B sales or hospitality experience is an advantage but not essential. Flexible working — you manage your own schedule and focus on generating results.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Chef - Kitchen / Culinary Arts About Villa Dubrovnik Villa Dubrovnik is a prestigious luxury five-star hotel located in Dubrovnik, Croatia, renowned for its exceptional hospitality and distinctive architecture. The hotel operates multiple award-winning dining venues, including the Michelin-recommended Restaurant Pjerin, casual Giardino Restaurant, and signature bars including Galanto Bar—Dubrovnik's only rooftop bar. We are committed to delivering extraordinary culinary experiences that celebrate authentic Mediterranean traditions blended with contemporary luxury. About the Role We are seeking a talented and passionate Chef to join our culinary team at Villa Dubrovnik. This is an exciting opportunity to work in a dynamic kitchen environment dedicated to excellence, creativity, and locally sourced ingredients. You will contribute to our reputation for award-winning cuisine while working alongside an experienced culinary team led by our Executive Chef. Key Responsibilities Required Skills and Experience What We Offer At Villa Dubrovnik, we believe in nurturing talent and creating a workplace where hospitality professionals thrive. We offer a competitive compensation package, opportunities for professional development, and the chance to work in one of Europe's most stunning locations. You will be part of a team dedicated to excellence, cultural preservation, and creating lasting memories for our guests. Our Culture Villa Dubrovnik embodies a culture centered on liberty, exceptional hospitality, and meticulous attention to detail. Our philosophy 'At liberty to be' reflects our commitment to personalized experiences and authentic Mediterranean traditions. We value staff who are passionate about their craft, committed to sustainability, and dedicated to storytelling through cuisine. Every team member contributes to transforming standard hotel services into immersive, unforgettable experiences. Location While this position is based at our London office for initial onboarding and training, successful candidates will have opportunities to work at our flagship property in Dubrovnik, Croatia, or support our London-based operations depending on business needs and career development goals.

Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Sous Chef Hotel California, London, UK Join Hotel California's culinary team as a Sous Chef and become an integral part of our mission to deliver exceptional hospitality with warmth and genuine passion. We are seeking a talented and dedicated Sous Chef who shares our commitment to excellence and takes pride in creating memorable culinary experiences for our guests. About Hotel California Hotel California is where hospitality comes alive. We're not just a hotel – we're a home for people who genuinely love this industry. Known for warm, heartfelt service and vibrant energy, we've built a place where guests feel welcome and staff feel valued. Every shift matters, every team member counts, and every day is an opportunity to create something meaningful together. Our commitment to unparalleled service and meticulous attention to detail reflects the highest standards of luxury hospitality. The Role As Sous Chef, you will work alongside our Head Chef to lead kitchen operations and ensure the consistent delivery of outstanding culinary excellence. You will supervise kitchen staff, maintain exacting food quality and presentation standards, and contribute to menu development that reflects our commitment to sophistication and elegance. Key Responsibilities: Assist the Head Chef in planning menus and developing innovative dishes that maintain our reputation for culinary excellence Supervise, mentor, and develop kitchen staff, fostering a collaborative and professional environment Ensure all dishes consistently meet our exacting standards for quality, taste, and presentation Maintain strict food safety and hygiene protocols in full compliance with UK regulations Manage kitchen inventory, ordering, and costs while preserving our quality standards Oversee food preparation and cooking operations during service shifts Maintain cleanliness, organization, and proper maintenance of kitchen equipment and workstations Take full control of kitchen operations in the absence of the Head Chef Lead staff training and development initiatives, promoting a culture of continuous improvement Uphold Hotel California's values of warmth, professionalism, and unwavering dedication to guest satisfaction About You You are a skilled culinary professional with proven leadership experience and a genuine passion for delivering exceptional food. You possess strong technical expertise, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Your dedication to hospitality and commitment to excellence align perfectly with our culture. Essential Requirements: Minimum 3+ years of proven experience as a Sous Chef or in a senior kitchen position Strong knowledge of food preparation techniques, kitchen operations, and menu planning Excellent leadership and team management skills with the ability to inspire and develop staff Food Hygiene and Safety Certification (Level 3 or equivalent) Ability to work under pressure and maintain composure during service Strong communication and organizational skills Genuine passion for culinary excellence and continuous improvement Flexibility to work shifts, including evenings and weekends as required Desirable Qualifications: Experience working in luxury hospitality or fine dining establishments Knowledge of classical French cuisine techniques Experience with menu costing and kitchen management software Culinary qualifications (NVQ Level 3 or equivalent) Why Join Hotel California? At Hotel California, our team members are our greatest asset. We foster an environment where professional growth is encouraged, excellence is celebrated, and every member of our team feels genuinely valued. You will work alongside a passionate culinary team, develop your skills further, and contribute to creating unforgettable experiences for our guests. We are committed to your success and offer genuine opportunities for continuous learning and career progression within our organization. If you are a dedicated culinary professional who shares our values of warmth, professionalism, and dedication to excellence, we would love to hear from you.

Japanese Chef Position Overview Mileo The Palm Dubai seeks an exceptional Japanese Chef to join our culinary team and lead one of our seven distinctive dining destinations. As a key member of our food and beverage operations, you will bring authentic Japanese culinary expertise to our guests while embodying Mileo's commitment to thoughtful design, heartfelt service, and genuine connection. This is an opportunity to showcase your mastery of Japanese cuisine within a luxury lifestyle resort that values creativity, quality, and cultural authenticity. About Mileo The Palm Dubai Nestled on the West Beach of Palm Jumeirah, Mileo The Palm is Dubai's most distinctive lifestyle beach resort hotel. Our property seamlessly blends coastal soul with urban vibrance, offering design-led rooms and residences alongside seven distinctive dining and drinking destinations. We are committed to 'Where Life Slows & The Vibe Flows'—creating a refined sanctuary where guests experience quiet luxury and genuine hospitality. Our team is passionate about inspiring wellness for everyone, everywhere, and building a community where guests and locals move seamlessly between beach and city experiences. Key Responsibilities Required Qualifications Desired Attributes What We Offer Mileo The Palm is committed to fostering a workplace where team members feel valued, supported, and inspired to grow. We offer competitive compensation, comprehensive benefits, and opportunities for professional development within a luxury hospitality setting. You will be part of a supportive community that prioritizes your wellbeing, celebrates creativity, and recognizes exceptional contributions. We believe in empowering our team members to bring their whole selves to work and to thrive both professionally and personally. Why Join Mileo The Palm? This is more than a job—it's an invitation to be part of a distinctive hospitality community. You will work alongside passionate professionals who share your commitment to excellence and guest satisfaction. Mileo's culture emphasizes connection, creativity, and genuine care, creating an environment where your skills are valued and your growth is supported. Join us in creating unforgettable experiences where life slows and the vibe flows.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Mental & Physical Social What to Expect Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving