Housing strategy jobs in United Kingdom

Position: Marketing Manager Location: Suite 103c, First Floor, City Gate House, 246-250 Romford Road, London, E7 9HZ Job type: Full-Time, Permanent Salary: Up to £37,000 - £39,000 dependent on experience (plus bonus structure) Responsibilities: - Development and implementation of agreed strategies; supporting client’s business objectives - Management of projects from concept through to delivery, always working to best practice - Excellent understanding of digital platforms, with proven track record - Devise and implement a marketing strategy designed to raise the agencies profile - Creative and constructive contributions to meetings with a confidence to challenge - Supporting team members and managing third party suppliers - New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Ensure that all marketing content and activities comply with regulatory requirements - Manage and track all marketing related reporting - Discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements - Establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Collates and interprets findings of market research and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments - Briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. ** About you:** - At least three years’ experience within the relevant field - Excellent knowledge of website platforms, user experience, content management systems, SEO and PPC/AdWords strategies - Strong experience of CRM with marketing providers, such as HubSpot - Ability to manage multiple projects simultaneously - An excellent understanding of the digital industry - Ability to build and maintain strong client and team relationships - Confident communicator and presenter at all levels, with excellent interpersonal skills

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: - To be passionate about great food, quality service and hospitality. - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of a busy service in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritise tasks effectively - Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Perform in‐depth research on industry trends, competitors, and target segments. Develop annual and quarterly marketing plans that align with Taiwu’s service offerings and growth objectives. Identify and nurture leads through outreach, networking events, and strategic partnerships. Create proposals, negotiate contracts, and ensure smooth handover of projects to our design and feng shui teams. Build lasting relationships with property developers, architects, design firms, and high‐net‐worth clients seeking bespoke interior consultancy. Manage all digital channels (social media, email newsletters, paid ads) to highlight case studies, before‐and‐after transformations, and feng shui insights. Collaborate with designers and copywriters to produce content reflecting our jade green and vermillion palette, Ming‐inspired aesthetics, and qi‐balancing philosophy. Monitor and analyze metrics (website traffic, lead conversion, social engagement) to optimize ROI and refine campaigns. Plan and execute events, such as feng shui workshops, open‐house tours, and networking mixers. Draft and distribute press releases or thought‐leadership articles to design publications, feng shui blogs, and industry media. Represent Taiwu at trade shows, design fairs, or panel discussions about integrating Eastern philosophy with Western design. Recruit, train, and mentor junior marketing staff or interns. Coordinate with interior designers, feng shui consultants, and operations to ensure marketing materials accurately reflect project outcomes. Report regularly to senior leadership on marketing performance, sales pipeline, and competitor activity to inform strategic decisions. Qualifications & Skills Bachelor’s degree or above in Marketing, Business, Communications, Design or related field; recent graduates with relevant internships considered. 1–2 years of experience in marketing, business development, or related roles; interior design, home/lifestyle, or small consultancy experience preferred. Fluent in written and spoken English; basic Mandarin or Cantonese is a plus but not required. Basic understanding of social media platforms (LinkedIn, Instagram, Facebook) for promotion. Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to create clear, concise presentations. Willingness to learn and use Google Analytics or other beginner-level analytics tools. Good communication and teamwork skills to collaborate with designers, consultants, and clients. Awareness of market trends in interior design and feng shui. Creative thinker who can propose new marketing and brand-promotion ideas. Self-motivated, organized, and comfortable handling multiple tasks in a fast-paced environment. Willingness to attend occasional site visits or client events outside standard office hours. Experience organizing small events, workshops, or online webinars is desirable. Ability to share past marketing copy, design samples, or promotional materials is advantageous. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.

Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the center of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

Salary: £44,000pa Restaurant Manager - Premium Food Hall Lead the front-of-house experience at a standout restaurant sites within a rapidly expending hospitality group that’s challenges the status-quo in London Be at the forefront of guest interactions, and ensure that every arrival, seating, and farewell is executed with precision and warmth. Your floor team is the heart of this high-energy venue, creating an unforgettable experience. Is this challenge sounds like you? – come have a chat! Key Responsibilities: - Oversee all restaurant operations, ensuring smooth and efficient service. - Lead, train, and motivate your teams. - Manage rota, team performance, and development/training. - Ensure compliance with health and safety regulations. - Work with the GM to develop and implement service strategies. - Drive sales and profitability through effective operational management. What We’re Looking For: Proven experience as a Restaurant Manager in a fast paced, premium branded restaurant Strong leadership and people management skills. Solid understanding of restaurant operations. Ability to work in a fast-paced environment and stay calm under pressure. Flexibility to work evenings, weekends, and holidays as required. A working knowledge of SevenRooms Right to work is essential.

Sales Manager - Kutivz Kollection Location: Kutivz Kollection London About Us: Kutivz Kollection is a distinguished Black-owned beauty and fashion brand specializing in African-inspired luxury fashion and paraben-free, cruelty-free, vegan cosmetics for dark skin tones. We're seeking a dynamic Sales Manager to drive our growth and expand our market presence. Contract Requirements: Conduct 30 sales-inclined meetings per month Participate in 2 event days per month Recruit 5 new affiliates monthly Generate 5 collaboration or distribution leads monthly Key Responsibilities: Develop and implement sales strategies to achieve monthly targets Lead and mentor the sales team to maximize performance Create and manage sales forecasts and KPIs Build and maintain relationships with key clients and partners Coordinate with marketing team for aligned promotional activities Represent the brand at fashion shows, expos, and industry events Manage the affiliate program and expand partnerships Monitor market trends in Afro-luxury fashion and beauty sectors Required Qualifications: Bachelor's degree in Business, Marketing, or related field 3+ years of sales management experience in fashion or beauty industry Proven track record of achieving sales targets Experience with e-commerce platforms, preferably Shopify Understanding of African fashion and beauty market Essential Qualities: Strong cultural awareness and appreciation for African heritage Excellent leadership and team management skills Outstanding communication and negotiation abilities Results-driven with analytical mindset Creative problem-solving skills Ability to work flexible hours including evenings and weekends Passion for inclusive beauty and fashion Technical Skills: Proficiency in CRM systems Experience with social commerce platforms Strong understanding of digital sales channels Data analysis and reporting capabilities What We Offer: Competitive base salary with performance-based bonuses Professional development opportunities Employee discount on our products Flexible working arrangements Opportunity to grow with an emerging luxury brand Access to industry events and fashion shows The ideal candidate will be passionate about African fashion and beauty, understand our mission of empowerment through inclusive beauty services, and have the drive to take our brand to the next level. To Apply: Please submit your CV, cover letter, and sales performance history demonstrating your ability to achieve targets.

About Comptoir Gourmand: At Comptoir Bakery, we are passionate about delivering exceptional French pastries and baked goods to our customers. We believe that an outstanding experience goes beyond our products; it’s about creating a connection with our community through innovative marketing strategies. Position Overview: We are seeking a dynamic and creative In-House Marketing Manager to join our team. This role will focus on enhancing our brand visibility and customer engagement across various digital platforms. The ideal candidate will work on community management, project management, and digital strategy implementation, particularly targeting new audiences (new generations). Key Responsibilities: Community Management: - Manage and engage our various social media accounts to foster community interaction. - Develop competition campaigns to improve brand experience based on customer preferences. Digital Strategy Development: - Utilise new digital initiatives to connect with customers and enhance the brand experience. - Collaborate with senior management on digital performance strategies, including KPIs and SEO. Sales and Graphic Design: - Ensure brand consistency across all sales channels while working on promotional materials. - Create compelling graphic designs to support marketing campaigns. Project Management and Supervision: - Oversee and coordinate projects involving third-party vendors (photoshoots, filming, PR, Meta, and Google Ads). - Conduct market surveys and analyse key metrics for informed decision-making. Operational Involvement: - Participate in daily business operations and contribute to new project development in cooperation with management. - Rethink and enhance existing projects to align with current market trends and business goals. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field. - 2 to 5 years of proven experience in a similar role within the food and beverage industry. - Strong understanding of social media dynamics and brand consistency. - Excellent creative and design skills. - Strong teamwork abilities and a willingness to work on-site. Why Join Us? If you’re passionate about marketing and possess a love for French pastries, we want to hear from you! Join our team in elevating the Comptoir Gourmand brand while bringing joy through our delicious products.

JOB DESCRIPTION Springout House Ltd: 16 Plus Semi-Independent 24/7 provision Join Springout House as a Support Worker We provide high-quality, 24/7 semi-independent accommodation and support for young people aged 16–18. This is a rewarding, hands-on role where you’ll make a real difference in the lives of young people as they develop independence and navigate challenging experiences. POST: Support Worker LOCATION: Barking and Dagenham RESPONSIBLE TO: Placement Manager Hours: 45 hours per week, including sleep-ins. Shift pattern: Start: 10:00 AM – 11:00 PM Sleep-in: 11:00 PM – 8:00 AM Off shift the following day at 10:30 AM Pattern: 3 shifts per week Pay: £12.21 per hour £60 per sleep-in What We Are Looking For: Experience: - Proven experience in working with young people or similar. - At least one year’s experience working in a children’s home, 16+ accommodation, or with young people who present challenging behaviour or are hard to place. OR: - At least three years’ experience of providing care and/or support services within another social care setting for children and young people. Staff We Are Looking For : A Support Worker who understands what it takes to support 16 to 18-year-olds in semi-independent living environments. You will be a ‘Key Person’ in ensuring the young people are kept safe, gain independent living skills, and feel happy and supported in their living environment. You will be part of a well-established, welcoming and enthusiastic team of well-being Workers. The successful candidate will be provided with full training but must be proactive, positive, approachable, non-judgemental and have a good sense of humour. You will also need to have the ability to make on-the-spot decisions and be ready to deal with challenging situations. You are also understanding of the trauma and rejection our young people have faced. Skills: Compassionate, resilient and committed to being a positive role model. Confident in managing young people in lone working environments. Flexible and able to work a rota that includes evenings, weekends and holidays. Qualifications: NVQ/QCF Level 3 in Children’s Health and Social Care (or equivalent), or a commitment to working towards this qualification. Requirements: -Experience as a support worker in residential children's homes. -Successful Candidates with have a enhanced DBS check -Must do overnight sleep-ins as part of the role. Key Responsibilities of Role: - Provide excellent unconditional support for our young people, ensuring their physical, emotional and everyday needs are met. - Provide one-to-one and group support, helping the young people with budgeting, their college attendance, etc. - Support young people with independent living and transition into the community by helping them access local services and facilities, and connecting them to additional support where needed. - Maintain the home environment, support each young person's health and well-being, and ensure the home is clean and tidy. - Help young people develop self-esteem, a feeling of safety and personal strategies to deal with unhelpful behaviour and thoughts, ultimately achieving their optimum potential. - Promote a positive safeguarding culture and a strong teamwork ethic. - Support a culture where people are valued and supported to make a difference to the lives of others. - Support or lead a wide range of activities and daily tasks. - Participate in assessing and reviewing support needs and in identifying and coordinating internal and external services, reviews and referrals in response to these. - Keep appropriate and accurate records of interventions with people, and inform other staff of relevant issues. - Contribute to the protection of individuals from the risk of abuse and harm to self and others who use our service. - Work within OFSTED and company standards and guidelines. - Undertake all duties in accordance with all P3 policies and work towards their continuing development and implementation. All job descriptions are subject to periodic review. This job description covers the range of duties required. It is Springout House’s policy to, wherever possible, reach an agreement on changes. However, if this is not possible, Springout House reserves the right to change the job description in line with the needs of the organisation. We will conduct pre-employment checks No criminal record is a must It is essential that you are committed to keeping Young People safe and have excellent knowledge of safeguarding young people. DEADLINE: 1st June 2025, if successful expect to hear from us by 2nd June 2025 Thank you!

Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.

We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.