Housing Officer – Barnsley
1 day ago
Barnsley
Role Overview We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties in the Barnsley area. The role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service. The successful candidate will be organised, approachable, and able to handle a varied workload while maintaining compliance with relevant housing regulations and company procedures. Key Responsibilities • Manage a portfolio of residential properties within the Barnsley area, • Act as the main point of contact for tenants, dealing with enquiries and tenancy matters, • Conduct property inspections to ensure homes are maintained to the required standard, • Manage tenancy agreements, renewals, and terminations, • Respond to and resolve tenant issues promptly and professionally, • Work closely with contractors to arrange maintenance and repairs, • Ensure compliance with housing legislation and health & safety requirements, • Monitor rent accounts and support with arrears management where required, • Maintain accurate records and produce reports as needed, • Build positive relationships with tenants and stakeholders, • Support the wider team in delivering an efficient housing management service Requirements • Experience working within housing, property management, or a similar role, • Knowledge of social housing and/or private sector tenancies, • Strong organisational and time management skills, • Excellent communication and interpersonal skills, • Ability to manage a varied workload and prioritise effectively, • Problem-solving mindset with the ability to think on your feet, • Professional and customer-focused approach, • Full UK driving licence and access to own vehicle (petrol allowance provided)