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We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer service, or local government would be advantageous. What You Need to Do Now If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases Completing person‑centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7641885-housing-officer-east-anglia?promotion=1971480-trackable-share-link-total-jobs-jobsite

Housing Officer – East Anglia Location: East Anglia Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you’ll be doing You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign‑up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases Completing person‑centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you’ll champion Stonewater’s Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we’re looking for You’ll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You’ll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You’ll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This role is at the heart of how we build trust with our customers. If you’re someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we’d love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Kirklees Council is looking for a Customer Support and Information Officer to provide the first point of contact for tenant inquiries within the Homes & Neighbourhoods Service.

The team covers every area in the city and supports local teams of Housing Officers who manage the council housing stock and provide the bulk of support referrals received by the team. As our next Housing Support Officer you will join a large diverse team with a variety of experience and knowledge o

Derby City Council is looking for a Milestone House Officer to join the team at Milestone House, providing housing support to homeless individuals. You will ensure high-quality support, complete risk assessments, and maintain a focus on customer service.

CIH International Housing Group is hiring a Housing Officer to provide professional housing management services in Westminster. The successful candidate will manage resident relationships, conduct home visits, and support vulnerable populations. Organizational and communication skills are critical,

Stonewater is seeking multiple Housing Officers in the South West to manage tenancies and support customers in their communities. Strong communication skills and experience in housing management are essential. Stonewater is committed to customer satisfaction and fostering a supportive work environme

A Housing Association in the Midlands is seeking a Housing Support Officer to provide essential support to residents and help sustain tenancies across the local community. Working closely with housing officers, repairs teams, and external support agencies. Experience in housing support, tenancy sust

NPT Pass in the United Kingdom is seeking a Support & Accommodation Officer to work with households in emergency accommodation. This role involves delivering tailored support and guidance while working closely with various stakeholders.

Mears Group is seeking a Resident Welfare Officer to support vulnerable individuals in avoiding homelessness and transitioning into settled accommodation. The ideal candidate will have experience in housing support services, strong communication skills, and a full UK Driving Licence. Responsibilitie

As a Customer Support and Information Officer you will be the first point of contact for the majority of calls that are presented to our Homes & Neighbourhoods Service, from tenants, your colleagues, within the service and across the organisation. Working in customer services can be both rewarding a

Inploi in Trafford seeks a Private Rented Sector Support Officer to support the Housing Options Team. The job supports flexible working arrangements and offers generous leave and benefits like a Local Government Pension Scheme and professional development opportunities.

A2Dominion Housing Group Ltd is seeking a Flexible Support Officer for their Domestic Abuse Team in South Oxfordshire. In this permanent role, you will provide life-changing support to clients, managing referrals and facilitating group sessions. The position offers 25 days holiday plus benefits and

Guardian Jobs is seeking a Housing Officer in Gloucestershire/Worcestershire to manage the full tenancy lifecycle and support communities in need. The ideal candidate has experience in housing management, strong communication skills, and knowledge of housing legislation.

Title: Housing Ombudsman Service (HOS) Support Officer. Please click Role Profile - Housing Ombudsman Service (HOS) Support Officer. Knowledge of social housing regulations and the Housing Ombudsman Code.

As a Housing Ombudsman Service (HOS) Support Officer at L&Q, you will manage and coordinate complaint case histories, draft comprehensive responses to Ombudsman enquiries, and ensure every request is tracked and actioned through strong stakeholder engagement. Knowledge of social housing regulations

A leading recruitment agency is seeking a Supported Housing Officer to provide essential support to ex-veterans, helping them to maintain independent living and achieve positive outcomes. The successful candidate will have a strong understanding of tenancy management and experience within supported

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. This remote position requires housing experience, excellent communication skills, and a problem-solving mindset. The role involves visiting estates throughout the M25 region and engaging with ten

Morgan Hunt UK Ltd is hiring a Housing Support Officer in Croydon. This ongoing temporary role involves providing essential housing-related support to clients, helping them maintain tenancies and develop independent living skills. Requirements include prior housing support experience and communicati

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

We are currently recruiting for a dedicated Housing Support Officer to join a supportive team in Croydon. Job Title: Housing Support Officer. Previous experience in housing support, homelessness, or support work.

A community-focused organisation in the United Kingdom is seeking Accommodation Support Officers to provide vital support to individuals with housing needs.

Morgan Hunt UK Ltd is looking for a Housing Support Assistant in Surbiton to provide housing management and tailored support to residents. Responsibilities include managing resident caseloads, monitoring rent accounts, and supporting individuals in engaging with community activities. The ideal candi

London and Quadrant Housing Trust is seeking a Housing Ombudsman Service Support Officer to manage and coordinate complaint case histories and draft responses to Ombudsman enquiries. This role focuses on building relationships with the Housing Ombudsman and ensuring effective complaint resolution th

Housing Support Officer - South Ealing. Morgan Hunt is currently recruiting on behalf of YMCA for a dedicated and empathetic Housing Support Officer to join their team in Chiswick, Hounslow. This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, ten

L&Q Group is seeking a Housing Ombudsman Service Support Officer to work in a hybrid capacity from London or Manchester.

Housing Support Officer - Chiswick. Manage a caseload of residents, offering tailored support to address housing and wellbeing needs. Their work empowers people to build more positive futures through tailored housing and support services.

Bolsover District Council is seeking a Housing Support Officer for its Central Team. This role requires providing essential support services to elderly and vulnerable individuals across various areas. Key responsibilities include delivering a Floating Support and Standby service, effective communica

The Rent Officer will support the Income Management team by ensuring effective and efficient delivery of income management duties, including rent collection and arrears management for current and former customers. Knowledge of social housing, housing legislation and welfare benefits. Support the imp

Join A2Dominion’s Domestic Abuse Service as a Flexible Support Officer, where you will play a vital part in delivering life‑changing support across refuge settings, outreach services and our helpline. Flexible Support Officer – Domestic Abuse Team. We support more than 70,000 customers and man

Trident Group – UK is seeking a Senior Income Officer in Birmingham to manage income recovery and support clients with various needs. The ideal candidate has over 3 years in social housing, with skills in court case preparation and mentorship.

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. Experience of working in an income-relate

Reading Borough Council is seeking an organised Technical Support Officer to join their Housing Property Services Team. This role focuses on supporting building and fire safety compliance and involves reviewing contractor work, managing records, and providing technical support.

CIH International Housing Group is seeking a Temporary Accommodation Officer to work in North Northamptonshire. The role involves supporting homeless households, ensuring their temporary homes are safe, and coordinating with partner services.

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

CIH International Housing Group is looking for a Housing Officer to manage housing services at Riverside in Camden. This permanent position involves working across defined properties to deliver high-quality housing management. Key responsibilities include liaising with stakeholders, ensuring occupan

Morgan Hunt UK Ltd is looking for a Housing Support Officer in Chiswick to manage a caseload of residents while providing tailored support that addresses housing and wellbeing needs.

This rewarding role involves supporting applicants through the rehousing journey, particularly assisting residents who may be vulnerable. East Riding of Yorkshire Council is seeking a part-time member for the Housing Resource Team to provide maternity cover.

Look Ahead Care, Support and Housing Ltd is seeking a compassionate Income Officer for their Head Office in Islington. The role involves frontline income management, ensuring timely rent payments and liaising with housing benefit teams. Applicants should have experience in an income-related role wit

CIH International Housing Group is seeking a Housing Support Officer to join their team in South Yorkshire. Ideal candidates will have experience in housing services and effective communication skills.

Teamwork plays a vital role in this environment, so you’ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, offenders and everyone who works here safe. Prison officers protect the public and help to make a positive

As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to del

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. You should have an understanding of the rights and responsibilities o

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Supporting the clinical team with referrals, insurance claims, finance applications and preparing paperwork. You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care revi