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Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors?\n\nApproach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Leiester office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works.\n\nWhat's in it for you?\n\n * Basic Salary of up to £33,000 (D.O.E)\n\n * MIleage\n\n * Yearly bonus incentives\n\n * Access to an online discounts portal, employee assistance program & much more!\n\nWhat are we looking for?\n\n * Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector.\n\n * Strong communication and interpersonal skills, with a customer-first approach.\n\n * Understanding of social housing projects\n\n * Experience working in occupied social housing environments.\n\nKey Responsibilities:\n\n * Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works\n\n * Conduct pre-start visits to explain the scope of works and answer resident queries.\n\n * Manage complaints and resolve issues sensitively and professionally\n\n * Organise and attend resident meetings, open days, and progress updates.\n\n * Ensure residents are aware of health and safety procedures and property access needs.\n\n * Support vulnerable residents and ensure special requirements or adjustments are considered.\n\nIF THIS IS YOU, WHY NOT APPLY NOW

Vivid's client in the East Midlands is currently looking for an experienced Housing Officer for a minimum of 12 months with the option to be extended depending on experience.\n\n- Housing Officer\n\n- East Midlands\n\n- 12 months\n\n- £22 - 27 ph\n\n- Start ASAP\n\nAbout the Role:\n\n * Responsible for the management of internal and external communal areas\n\n * Work with appropriate partners and support agencies to assist in the resolution of ASB cases, including mediation where appropriate\n\n * Collect evidence of ASB, including witness and impact statements and liaise with legal adviser\n\n * Responsible for regular estate inspections and identify hazards, communal repairs and any service failures\n\n * Action any fire risk assessment recommendations\n\n * Provide tenancy advice and guidance\n\nIf you’re interested, please send your most up-to-date CV or call (phone number removed).\n\nIf this role isn’t for you but you know of someone who may be interested, please forward this advert onto them

We are currently recruiting on behalf of a local housing association for an experienced Lettings Officer to support their busy housing team on a temporary basis. This role offers a hybrid working arrangement, combining home-based administrative work with patch-based responsibilities, supporting the allocation and letting of social housing properties. This is a fantastic opportunity for someone with housing allocations or lettings experience who is confident managing the full lettings process from advertisement through to tenancy sign-up.\n\n Key Responsibilities of a Lettings Officer:\nUpload available properties onto the Choice Based Lettings (CBL) system and ensure properties are advertised accurately and on time.\nValidate and review applicant shortlists, ensuring allocations follow policy and eligibility criteria.\nKeep applicants informed throughout the lettings process and provide clear communication regarding offers and next steps.\nWork closely with the property services team to support zero turnaround times between tenancies.\nArrange and conduct property viewings and manage the offer process end-to-end.\nContact successful applicants, explain the offer and next steps, and issue offer letters.\nCarry out pre-tenancy interviews and suitability checks, verifying affordability, support needs, and household details.\nLiaise with relevant support agencies where additional support requirements are identified.\nComplete tenancy sign-ups and ensure all documentation is accurate and compliant.\nMaintain clear case notes and system records, ensuring decisions are transparent and well documented.\nPrepare reports for refusals where required and update housing management systems accordingly.What We'd Love To See:\n\nPrevious experience working in housing lettings, allocations, or housing management within a social housing environment.\nExperience working with Choice Based Lettings (CBL) systems.\nStrong organisational skills and the ability to manage multiple cases simultaneously.\nConfident communicating with applicants, internal teams, and external agencies.\nAbility to maintain accurate records and work in line with housing policies and procedures.\nFull UK driving licence and access to a vehicle.What’s on Offer for this Lettings Officer role:\nCompetitive hourly rate\nHybrid working – mix of home-based and patch-based work\nOpportunity to work with a well-established housing association\nImmediate start availableIf this Lettings Officer role is for you please apply or contact (url removed)

We are currently recruiting on behalf of a local housing association for an experienced Lettings Officer to support their busy housing team on a temporary basis. This role offers a hybrid working arrangement, combining home-based administrative work with patch-based responsibilities, supporting the allocation and letting of social housing properties. This is a fantastic opportunity for someone with housing allocations or lettings experience who is confident managing the full lettings process from advertisement through to tenancy sign-up. Key Responsibilities of a Lettings Officer: • Upload available properties onto the Choice Based Lettings (CBL) system and ensure properties are advertised accurately and on time., • Validate and review applicant shortlists, ensuring allocations follow policy and eligibility criteria., • Keep applicants informed throughout the lettings process and provide clear communication regarding offers and next steps., • Work closely with the property services team to support zero turnaround times between tenancies., • Arrange and conduct property viewings and manage the offer process end-to-end., • Contact successful applicants, explain the offer and next steps, and issue offer letters., • Carry out pre-tenancy interviews and suitability checks, verifying affordability, support needs, and household details., • Liaise with relevant support agencies where addit...

As part of the Community Housing Service, to provide front line housing support, advice and assistance to vulnerable tenants to assist them in maintaining their tenancy and to promote peaceful and sustainable communities in East Lothian, in accordance with Council policies and procedures and Care In

A little more about your core tasks as a Housing & Support Officer:. Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. Have you got the passion and resilience to support and empower Transfo

The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting. We ar

Relevant experience, knowledge, training, or professional development in areas such as mental health awareness, welfare benefits, housing support, and substance misuse. Support clients with both the practical and emotional aspects of maintaining their accommodation, liaising with external agencies a

Housing Ombudsman Service (HOS) Support Officer.

A local government authority in the United Kingdom is seeking three full-time Accommodation Officers to join their inclusive team. Candidates will assist households with temporary accommodation placements, working collaboratively with landlords to support those at risk of homelessness. This is an op

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

A local council seeks a Tenancy Sustainment Officer to support tenants in maintaining successful tenancies. Ideal candidates will have experience in welfare benefits, strong communication skills, and a commitment to community support.

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This wi

A Local Authority Housing Provider in the West Midlands is looking for a Temporary Accommodation Officer to join their Housing team. Ideal candidates will have experience in housing or tenancy management, possess strong communication skills, and be able to deliver excellent customer service.

A leading recruitment agency is seeking a Contract Support Officer for the Council's Electrical Appliance Inspection Programme in Newham.

As a Housing First Specialist Support Officer you will work alongside individuals who have experienced long‑term homelessness, providing intensive and compassionate support tailored to their needs. We are looking for passionate and motivated Housing First Specialist Support Officers to join our te

A reputable housing provider in Greater London is seeking a Rental Income Support Officer to manage rent accounts and maximize rental income while supporting residents. The role requires experience in income collection, a strong understanding of housing legislation, and excellent communication skill

A recruitment agency is looking for a temporary Housing Officer to assist a government organization in Redbridge. The role requires identifying vulnerable residents, managing anti-social behaviour, and supporting residents with various issues.

A local government council in the United Kingdom is seeking a dedicated Benefit Officer to support the community by assessing housing benefit and council tax support claims.

A recruitment agency is seeking a Housing Officer for a full-time role based in Braintree. The ideal candidate will provide frontline support, manage cases related to homelessness prevention, and maintain records of temporary accommodation.

In this role, you'll be the first point of contact for residents, ensuring a safe, supportive, and welcoming environment. Work with a friendly and supportive team.

A housing support service in Liverpool is seeking an experienced Housing Officer to join their Neighbourhoods team. Candidates should have a strong background in housing management, good communication skills, and a valid UK driving licence.

A charitable organization in Hanwell is seeking a dedicated customer service representative to join their Housing and Support team. The ideal candidate will engage in collaborative teamwork and contribute to a supportive environment while enhancing residents' experiences.

The Neighbourhood Housing Officer manages council properties and supports residents to sustain their tenancies. Knowledge of housing law and local housing policies. Job Title: Neighbourhood Housing Officer.

A local authority in Devon is seeking a proactive Housing Triage Officer to join its Housing Options team. Key responsibilities include providing housing advice, managing complex caseloads, and collaborating with agencies. The ideal candidate will have strong knowledge of housing legislation and exc

A recruitment agency in the United Kingdom is seeking a Sustainable Housing Support Officer to provide essential support for individuals facing housing challenges. Ideal candidates should have experience in housing support, strong relationship-building skills, and an understanding of relevant polici

A local government organization is seeking a motivated Housing Casework Officer to provide essential support to citizens in housing need. You will play a crucial role in preventing homelessness and ensuring access to stable housing.

A community support organization in the UK is seeking a Support Officer / Supported Housing Assistant. The role involves delivering tailored housing support to help customers maintain their independence within supported accommodation.

The Street Homelessness Accommodation Team will provide housing support services across supported housing projects including those that have been housed in the Private Rented Sector. Experience of providing housing support to people who have experienced homelessness across a range of projects, inclu

As a Contract Support Officer, youll provide essential operational, administrative, and compliance support, ensuring the electrical appliance inspection programme runs smoothly and efficiently. If youre enthusiastic, organised, and ready to support vital services in your community, we want to he

A leading housing and support services organization in the United Kingdom is seeking a compassionate individual to join their team. Join us to work in a rewarding environment and support those in need.

We’re excited to be recruiting for a Supported Housing Officer to join our Client in Chiswick. This is a fantastic opportunity to make a real difference by delivering housing management and tailored support to residents, helping them sustain tenancies, improve their wellbeing, and move towards ind

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

A forward-thinking housing provider is seeking an experienced Independent Living Officer to support residents in maintaining their independence within sheltered housing schemes. This role involves delivering high-quality housing management services and working closely with vulnerable residents.

A specialist supported housing association is seeking a Regional Housing Officer in the United Kingdom to manage properties and ensure high standards for customers with disabilities. The ideal candidate will have housing management experience, strong communication skills, and knowledge of relevant l

A housing organization based in Leeds is seeking a Welfare Support Officer to aid asylum seekers with their applications. This rewarding position requires both practical and emotional support to diverse clients, addressing their unique needs.

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

A housing support organization is seeking a Part Time Housing Officer in North West London. The role involves managing tenant inquiries, resolving anti-social behaviour issues, conducting estate inspections, and supporting vulnerable residents.

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. This remote position requires housing experience, excellent communication skills, and a problem-solving mindset. The role involves visiting estates throughout the M25 region and engaging with ten

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. Advance Housing & Support Ltd reserves the right to close this job once sufficient appli

We support more than 70,000 customers and manage over 38,000 homes across London and southern England, reinvesting our profits into building more affordable housing and delivering services that make a genuine difference. As part of the G15 group of leading housing associations, we’re committed to