Lettings Officer
24 days ago
Leicester
We are currently recruiting on behalf of a local housing association for an experienced Lettings Officer to support their busy housing team on a temporary basis. This role offers a hybrid working arrangement, combining home-based administrative work with patch-based responsibilities, supporting the allocation and letting of social housing properties. This is a fantastic opportunity for someone with housing allocations or lettings experience who is confident managing the full lettings process from advertisement through to tenancy sign-up. Key Responsibilities of a Lettings Officer: • Upload available properties onto the Choice Based Lettings (CBL) system and ensure properties are advertised accurately and on time., • Validate and review applicant shortlists, ensuring allocations follow policy and eligibility criteria., • Keep applicants informed throughout the lettings process and provide clear communication regarding offers and next steps., • Work closely with the property services team to support zero turnaround times between tenancies., • Arrange and conduct property viewings and manage the offer process end-to-end., • Contact successful applicants, explain the offer and next steps, and issue offer letters., • Carry out pre-tenancy interviews and suitability checks, verifying affordability, support needs, and household details., • Liaise with relevant support agencies where addit...