Housing support officer jobs in WolverhamptonCreate job alerts

Job Title: Property Administration Officer \n Location: Wolverhampton \n Salary: £26,212 - £32,541 per annum \n Job Type: Permanent, Full Time \n About us: \n Bushbury Hill Estate Management Board (EMB) has an exciting opportunity for a full-time Property Administration Officer to join our Property Team. Bushbury Hill EMB is a tenant-led housing service provider, operating from its Management Centre on Kempthorne Avenue in the north-east of the City of Wolverhampton. \n At Bushbury, our aim is to deliver high quality customer service and provide high standard homes for our tenants. Both our board and staff team share this vision and are constantly striving for excellence in everything they do. \n About the role: \n As our Property Administration Officer, you will work alongside the Property Team to help ensure that the EMB delivers a high-quality, customer-focused repairs and maintenance service. You will maintain accurate repairs and maintenance records and act as a key point of contact for tenants, contractors, and colleagues within the Property Team. \n Key areas of responsibility: \n\n • Customer focus\n, • Working with others\n, • Managing and developing services\n, • Manging and developing people\n, • Property maintenance\n, • Financial management and control\n, • IT and data management\n, • Regulatory compliance\n, • Quality\n, • Health and safety\n\n About you: \n Experience & Education \n\n • Proven experience in administration and/or customer service.\n, • Educated to GCSE standard (minimum of five GCSEs at grade C/4 or above, including Maths and English).\n, • Strong commitment to personal development and expanding knowledge of housing services.\n, • Desirable: Administrative experience within a local authority, housing association, or Tenant Management Organisation.\n, • Desirable: Familiarity with common domestic repairs from a tenant or homeowner's perspective.\n\n Skills & Abilities \n\n • Customer Service: Ability to deliver a proactive, customer-focused service while managing expectations and resolving complaints effectively.\n, • Communication: Excellent verbal and written communication skills with the ability to engage a wide range of audiences.\n, • Technical Proficiency: Computer literate, including proficiency in Microsoft Office (specifically spreadsheets).\n, • Workload Management: Strong planning and organizational skills, with the ability to work flexibly, take initiative, and solve problems.\n, • Teamwork: Ability to work proactively within a team and build positive relationships across the organization.\n\n Knowledge \n\n • Data Protection: Understanding of data protection principles and the importance of maintaining accurate records.\n, • Equality & Inclusion: Knowledge of equality, diversity, and inclusion principles in service delivery.\n, • Sector Knowledge: Willingness to develop an understanding of repairs and maintenance policies, as well as the legal and operating context of the organization.\n, • Values: Ability to demonstrate and uphold the organization's core values.\n\n What we offer: \n We are passionate about our people, so it is no surprise that we are an Investors in People Gold accredited organisation. We strive for excellence in everything we do, and providing an outstanding housing service to the people we serve is at the heart of every role within the organisation. We know this can only be achieved when our people feel valued, supported, and motivated. \n In return, you will receive a comprehensive induction, full training, and ongoing support to help you develop within your role. This is an exciting opportunity to work for a unique organisation and become part of an established team that shares a common vision of improving the lives of people living within the Bushbury Hill estate. \n Hybrid working is available following successful completion of probation, with the opportunity to work from home for up to one day per week, subject to operational requirements. \n Please click on the APPLY button to send your CV and Cover Letter for this role. \n Candidates with experience of; Property Administrator, Housing Administrator, Repairs Coordinator, Maintenance Administrator, Housing Services Officer, Tenant Services Administrator, Office Administrator, Customer Service Coordinator, Maintenance Coordinator, Property Services Assistant, Administrative Assistant, Housing Association Jobs, Repairs and Maintenance Admin, Customer Support Administrator, Local Authority Administrator also be considered for this role.

Assessment and Recovery Officer (Temporary Contract)\n Wolverhampton City Centre (flexible working available) Contract: Temporary until at least 16th November Directorate: Finance - Revenues & Benefits Grade 5 (salary dependent on experience) About the Role\n City of Wolverhampton Council is seeking a highly motivated Assessment and Recovery Officer to join our Revenues and Benefits team on a temporary basis. \n This is a key role focused on ensuring the right benefits are paid accurately and on time, while also maximising the collection of council income and recovering outstanding debt effectively and sensitively. Key Responsibilities\n\n • Assess and process:\n \n, • Housing Benefit and Council Tax Support claims\n, • Council Tax and Business Rates liabilities\n \n, • Manage and recover outstanding debt, including:\n \n, • Negotiating sustainable repayment plans\n, • Determining appropriate enforcement action\n, • Attending court where required to support recovery activity\n \n, • Provide excellent customer service through:\n \n, • Face-to-face interaction\n, • Telephone and written communication\n \n, • Handle customer enquiries professionally, including sensitive or complex cases\n, • Ensure compliance with relevant legislation, policies, and procedures\n, • Support the wider team in service improvement and performance targets\nAbout You\n We're looking for someone who is organised, customer-focused and confident working in a fast-paced environment. Essential Requirements\n\n • GCSEs (or equivalent) in Maths and English\n, • Experience in one or more of the following:\n \n, • Housing Benefit or Council Tax Support processing\n, • Council Tax or Business Rates administration\n, • Local taxation or debt recovery environment\n \n, • Strong IT skills and ability to manage high volumes of work accurately\n, • Excellent communication, negotiation, and problem-solving skills\n, • Knowledge of:\n \n, • Benefits, revenues, or debt recovery processes and legislation\n \n, • Ability to work independently and prioritise workload effectively\nDesirable\n\n, • IRRV qualification or NVQ in Customer Service\n, • Experience with Northgate or Agresso systems\n, • Knowledge of court/enforcement processes or insolvency cases\nWhat We Offer\n\n, • A central Wolverhampton location with flexible working arrangements\n, • Opportunity to gain valuable experience within a local authority\n, • Supportive team environment with opportunities for development\nAdditional Information\n\n, • This role is subject to a satisfactory DBS check\n, • The Council is committed to equality, diversity, and corporate parenting\nApply Now\n If you are passionate about delivering excellent service and have experience in revenues, benefits, or debt recovery, we'd love to hear from you. \n

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Company description Community Housing Officer Salary: £36,793 - £39,539 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Permanent, Full Time, 37 hours per week Closing Date: 21st July 2026 Interview Date: 5th August 2026 At whg, our Community Housing Officers are at the heart of our neighbourhoods. This is a rewarding and fast-paced role where youll work directly with customers including those with vulnerabilities to sustain tenancies, strengthen communities and improve outcomes. Youll build trusted relationships, support customers through challenges and take action where needed to protect individuals, communities and homes. From early intervention and tenancy support through to enforcement and partnership working, youll play a key role in delivering safe, sustainable and thriving communities. Job description Main job responsibilities: • Deliver proactive, high-quality housing management services that reduce risk of harm to customers, communities and properties., • Act as the main point of contact for customers, building relationships that empower them to manage their tenancies and make positive decisions., • Manage a defined caseload, identifying early signs of tenancy risk and putting holistic s...

Retrofit Skills Coach Salary: £35,000 - £45,000 per annum Benefits: 33 days’ holiday (incl. bank holidays), discretionary additional day, contributory pension, annual leave purchase scheme Location: Hybrid – home, head office, and remote sites as required About Our Client Our client, is a leading force in retrofit skills, dedicated to improving the sustainability of UK housing. They support the national transition to net zero by training professional retrofitters and shaping industry standards. Role Purpose The Lead Tutor will deliver high-quality training, assessment, and, where applicable, internal quality assurance across our client’s retrofit training portfolio. The role requires expert technical knowledge, strong training capability, and a commitment to learner success. Key Responsibilities Training & Assessment Deliver retrofit training across classroom, online, bootcamp, and bespoke formats. Assess learner work and provide constructive feedback within a 5-day SLA. Adapt delivery to diverse learning needs and ensure compliance with awarding body standards. Learner Support Act as the primary contact for allocated learners. Provide coaching, guidance, and remove barriers to learning. Quality Assurance & Collaboration Conduct IQA activities (where qualified). Partner with colleagues to monitor progress, share best practice, and support trainer development. Course & Product Development Contribute technical input to course design, updates, and evaluation. Maintain up-to-date knowledge of legislation, standards, and industry innovation. Administration & Compliance Maintain accurate learner records and ensure adherence to all regulatory and internal requirements. Essential Requirements Qualified Retrofit Assessor or Coordinator (or DEA where relevant). 3+ years’ professional retrofit experience with strong technical expertise. Excellent communication, organisational skills, and digital capability. Ability to inspire and support diverse learners. Desirable IQA qualification. Experience mentoring other trainers/assessors. Knowledge of emerging technologies and industry trends. Training/assessing qualifications or progress towards them. Experience assessing retrofit learner work. Personal Attributes Passionate, learner-focused, and committed to high-quality delivery. Patient, adaptable, collaborative, and improvement-driven. Able to work independently, prioritise effectively, and meet deadlines. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Housing Officer Location: Dudley, West Midlands (Hybrid) Contract: Interim, 3-6 Months Hours: Full-Time, Monday to Friday Salary: 25.71 - 28.95 Sellick Partnership is partnering with a local authority in the West Midlands to recruit to an experienced Housing Management professional to join a well-established housing organisation on an interim basis for an initial 3-6 month period. This is a varied role focused on resident engagement, service improvement, customer satisfaction, stakeholder management and housing service delivery. You will play a key role in ensuring residents have a strong voice in shaping services while supporting the organisation's commitment to delivering excellent customer outcomes. Key Responsibilities of the Housing Officer includes: Leading on tenancy related issues Meeting with residents and discussing local issues Representing the organisation at meetings and forums as an ambadassor Delivering resident engagement and tenant participation activities Build strong relationships with tenants, residents, community groups and partnership organisations Analysing resident feedback Coordinating customer forums, resident panels and consultation events, encouraging greater involvement and improving customer satisfaction Supporting the management and resolution of customer complaints, ensuring positive outcomes Producing reports for the management teamsEssential experience of the Housing Officer includes: Great Housing knowledge Strong complaint handling, customer service and problem-solving skills. Ability to interpret performance data and produce professional reports. Excellent communication, relationship-building and organisational skills. Full UK driving licence and access to a vehicle desirable. If you believe you are well suited to the role of Housing Officer, please apply now. For more information, please contact Ebony Simpson at Sellick Partnership in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

To work closely with Local Authorities’ Housing Officer and to provide additional tenancy sustainment support to designated designated tenants when required. F0B7; To provide tenants support with moving in ensuring that Welcome and Starter packs are provided accordingly and to support the tena

If you’ve also worked in the following roles, we’d also like to hear from you: Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer. A rewarding opportunity for a Support and Wellbeing Office

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

Experience supporting audit, assurance, or external regulatory scrutiny. We’re looking for an experienced Cyber Security Risk Officer to lead and evolve our cyber risk management capability.

Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. The first stage of this investment is to build a new Level 1 Support Service Desk team, and we are seeking

Wellbeing Support: Employee assistance programme and wellbeing support. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Career Development: Ongoing training and support with opportunit

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. We are looking for a Supported Housing Support Worker to join our team, who wil

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support. Do you want to progress to a Senior Support Worker?.

We are looking for someone who is passionate about delivering excellent customer service and supporting people with mental health needs in a care or supported housing environment. As a Night Support Worker, you will play a vital role in creating a safe, supportive, and welcoming environment for our

There is an opportunity available to join our Compliance Team within the Housing Investment team of Environment, Housing and Infrastructure of Renfrewshire Council. As part of the team, you will assist the Statutory Compliance Co-ordinator Asbestos Safety (Housing) on the strategic management of Sta

Wellbeing Support (Confidential Advice Line).

We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may c

Cycle to work scheme- to support a healthy lifestyle and our planet. Education Support to help you foster new skills. Support for you and your family when you need it with our Employee Assistance Program (EAP).

By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive. The ability to assist in supporting, coaching, and mentoring your team. If you have a disability as outlined by the Equality Act 2010 and req

Cycle to work scheme- to support a healthy lifestyle and our planet. Education Support to help you foster new skills. Support for you and your family when you need it with our Employee Assistance Program (EAP).

As a Member Support Team Leader you will r eport into the Member Support Operations Manager, lead ing a team of Member Support Advisors, ensuring they have the skillset & breadth of knowledge to deliver a world class service to our members. Membership Support Team Leader - Membership Germany.

Candidates with the experience or relevant job titles of: Learning Support Assistant (LSA), Academic Support Worker, Teaching Assistant (TA), Pastoral Support Officer, Student Support Mentor, Education Support, FE Support Staff, Classroom Assistant, Hospitality Education, SEN Support, Student Wellbe

Experience supporting children or young people with Learning Disabilities, Autism, EBD or other complex needs. Level 3 Residential Support Worker - Children's Residential Home. Working as part of a supportive team, you will help young people develop life skills, build positive relationships and achi

Our Client is currently recruiting for an Operations Team Leader to take full ownership of works assigned to them.Liaising with clients on-site, reporting to the office team, ensuring the job is completed to a high standard and overseeing the team on both the works and their welfare.Much, but not al

We're looking for a Senior Lawyer/Team Leader on a 12-month fixed term contract at National Highways.In the role of Senior Lawyer/Team Leader within the Operations Legal Team you will advise on all aspects of legal operational matters, providing advice to the business on legal issues arising from th

You will work as a Teaching Assistant within the classroom, supporting pupils on a 1:1 basis and in small groups. Apply now to be considered for this Support Worker / SEN Teaching Assistant role. Ability to support behaviour in a structured environment.

Academics, a leading educational recruitment agency, are supporting an OFSTED "Good" rated primary school in Batley require a Behaviour and Social Inclusion Worker to start as soon as possible This is a rare opportunity to work with children who may have struggle with SEMH and the role will be centr

Support young people in achieving the goals outlined in their individual care plans. Support young people during challenging behaviours using approved behaviour management strategies. Experienced Residential Support Worker (RSW).

Provide line management & leadership to the support team. Support of office applications: O365, Teams, Email, Mobile. The permanent opportunity for an IT Support Team Leader, you will be based out of the Birmingham offices on a hybrid basis.

Launch Your Cyber Security Career – Job Guaranteed!.Cyber attacks are rising, and companies need skilled professionals now more than ever.With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSC

We are looking for two Housing Officers to cover the following patches in Dorset;. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. You’ll bring

Social Housing Complaints Officer. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will be liaising

You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading. Supervise and lead a small team, Complex care assistants, providing supervision, role development and support. Experience of supporting clients with mental health diff

Demonstratable experience in supporting, coaching, and developing high-performing B2B sales teams—ensuring they’re equipped to engage with clients confidently and deliver outstanding results. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported. On top

What you'll get in returnHays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools.

The ideal candidate will have a background in accounts payable and previous supervisory/team leader experience.Duties will include (but are not limited to):.Assisting in delivering accounting functions mainly on Accounts Payable and to assist on Accounts Receivable, Credit Control, Rent Income and B

This is a great opportunity for someone who wants to join a really professional, friendly, and collaborative team; and for someone who is looking for an organisation that will support and provide the opportunity for development and growth.

Oversee housing income processes, including rent, Housing Benefit and Universal Credit postings. Managing a small team, you will drive process improvements, support key stakeholders, and oversee housing income, credit control, banking and reconciliation activities. Manage credit control activities a

Working closely with Production Managers and Technical teams to resolve operational issues, maintain standards and support effective production operations. You will be responsible for the day-to-day operation of production lines, supporting the Packhouse Manager and ensuring production targets, qual

They offer a stable, supportive environment with a focus on continuous improvement and internal development. On offer is a varied role where you will supervise operatives, manage daily workloads, oversee goods in/out, and support KPI and stock accuracy improvements. Support continuous improvement wi

My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. You will provide support the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the busin

Provide management support to a team of claims handlers. You will provide Management support ensuring the success of the team.

We are supporting a brilliant Law Firm who are seeking a Legal Support Services Team Leader to join their growing team within the West Midlands. To be successful you must be a Legal Administrator who is capable of guiding and supporting colleagues to ensure exceptional service is provided. Supportin

Evidence of relevant statutory and mandatory training; Manual Handling, First Aid, Basic Life support, Health & Safety, Food Hygiene/Infection Control, Nutrition and Hydration.

Provide guidance & encouragement through physical & emotional support. Support management in the day-to-day running of the service. An experienced Support Worker ready to step up to a new challenge.

Head First is recruiting dedicated and compassionate Rehabilitation Support Workers on behalf of our client to join an established and supportive multidisciplinary team. You will provide person-centred support, therapy assistance, and companionship in the client’s own home and within the community