Housing support officer jobs in HertfordCreate job alerts

Salary: £35,412 to £39,152 per annum Private Sector Housing Technical Officer Permanent, 37 hours per week £35,412 to £39,152 per annum We are looking for a dedicated, enthusiastic and organised Private Sector Housing Technical Officer to join our joint Housing service at Malvern Hills and Wychavon District Councils. The role covers a varied and wide range of private sector housing functions, contributing to the delivery of the Private Sector Housing team services provided to landlords, tenants, agents and owner-occupiers on a day-to-day basis. Our Private Sector Housing team is expanding in preparation for new legislative changes and as a key member of the team, you will use your experience to lead on inspecting and licensing Houses in Multiple Occupation (HMOs) and investigating complaints of disrepair to improve housing standards in the private sector across the two districts. You should be experienced and competent in assessing housing conditions and be qualified in the Housing Health and Safety Rating System (HHSRS) and have good knowledge of housing legislation together with an understanding of its practical application. The successful candidate will need to work with other services (including Planning Enforcement and Revenues and Benefits) to pro-actively identify HMO properties and work with owners, landlords and agents to ensure properties comply with the safety standards, HMO management regulations, and are licensed. You will need to provide technical and specialist housing advice and, as part of your role, you will be required to have skills in persuasion, negotiation and influencing to support your work with internal and external customers along with partner organisations. You will also use your excellent written and verbal communication skills to undertake both informal and formal housing enforcement action. This is a great opportunity for an experienced housing professional to grow your CV and gain further experience in a supportive and ambitious shared service. About you The successful candidate will: • Be qualified in the Housing Health and Safety Rating System (HHSRS)., • Have good knowledge of housing legislation together with an understanding of its practical application., • Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004., • Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements and case files to attend court and tribunals to give evidence., • Have good computer literacy and be able to use MS Office., • Have the necessary skills to manage and maintain a case load and keep detailed and accurate records., • Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours., • You will be required to undertake site visits so flexibility, a full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts., • Ideally hold a relevant degree in Environmental Health, have experience of working within a local authority housing service or a related field and hold professional membership to CIH and/or CIEH. Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: • Agile Working, • Excellent pension scheme with employer contributions, • Generous annual leave entitlement with options to purchase additional annual leave, • Committed training programme and development opportunities, • Onsite nursery with 20% staff discount, • Discounted Gym and swim membership, • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services, • Cycle to Work scheme Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. To discuss the post or for further information, please contact Kate Stevenson Pugh, Senior Private Sector Housing Officer on Closing date: Sunday 12 April 2026 Interview date: Monday 20 April 2026 (in person in Pershore) Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents Location: Pershore

Customer Support Advisor Based in Broxbourne, Hertfordshire Full-time, 37 hours per week, 6 month fixed-term contract Salary: £29,573 - £32,860 per annum (pro rata) We have an exciting opportunity for a customer service or call centre professional to support our customers as part of our dedicated organisation. In this role, you’ll join our Property and Housing Services team and act as the first point of contact for customers engaging with us across various channels. You’ll be the friendly face providing administrative support for housing enquiries and issues residents are experiencing. Supporting our teams to deliver great services, you will diagnose and log repairs, handling property queries and dealing with every request in a polite and timely manner. You’ll be the vital person co-ordinating repairs, processing payments and maintaining tenancy records, whilst facilitating access and security and ensuring compliance. We’re looking for someone with… • Experience in a customer service or call centre environment - Strong active listening skills and the ability to resolve issues effectively at first contact - Excellent organisational and time management skills - Strong written and verbal communication skills - A basic awareness of safeguarding principles Please note, the successful candidate will be required to undergo a basic DBS check, which we will cover the cost of. We’re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including… • 27 days’ holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. The closing date for this vacancy is 14th April 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Customer Service Advisor, Customer Service Officer, Housing Support Advisor, Call Centre Advisor, Customer Service Executive, Contact Centre Advisor, Call Centre Operative, or Contact Centre Operative. We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you’re looking for a meaningful role as a Customer Support Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Cash and Bank Reconciliation Officer Based in Broxbourne, Hertfordshire Permanent, part-time, 22.5 hours per week Salary (as of 1st April 2026): £19,334 - £21,483 per annum (FTE £31,794 - £35,327) We have an exciting opportunity for a finance administrator to step into an essential role with our dedicated organisation. In this part-time role, you'll support the day-to-day management of cash and banking activities, helping to ensure payments are made on time and funds are managed effectively. Working with banks and internal teams, you'll ensure accurate records are maintained, accounts are reconciled, and any discrepancies are resolved. You will also assist with financial reporting, process payments and receipts, and help ensure all activities follow financial policies and procedures. Additionally, you'll provide occasional support to the wider finance team, including cover for the Rent and Service Charge Officer when needed. We’re looking for someone with… • Experience of working in an administrative role in a finance function - Experience of carrying out reconciliations - Knowledge of general routine accounting and cash and bank management processes - Strong analytical and problem-solving skills - Strong IT skills - MS Office (intermediate Excel skills) We’re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including… • 27 days’ holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. The closing date for this vacancy is 23rd March 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Finance Administrator, Finance Assistant, Accounts Administrator, Accounts Assistant, Accounts Payable Clerk, Accounts Receivable Clerk, Finance Clerk, or Bookkeeper. We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you’re looking for a flexible, part-time role as a Cash and Bank Reconciliation Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Permanent - Full Time We’re looking for a proactive and people‑focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You’ll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre‑condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You’ll need to be computer‑literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you’ll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits · Company Car / Allowance · Profit Share Discretionary Annual Bonus Scheme · 26 Days Holiday plus Bank Holidays · Enhanced Pension Plan · Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) · Life Assurance & Accident Cover · Share Save · Enhanced Maternity & Paternity Pay · Work Perks Discounts & Vouchers · Buy & Sell Holiday Schemes · Flexible Working & Flexible Bank Holidays · Cycle to Work · Volunteering (2 days paid) · Learning & Development Opportunities · Extensive Wellbeing Support, including EAP · Loyalty & Values Awards · Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application

You may have experience in the following: Housing Officer, Support Officer, Tenancy Support Worker, Homelessness Support Worker, Supported Housing Worker, Community Support Worker, Housing Assistant, Vulnerable Adults Support Worker, Social Housing Officer, Outreach Worker, Key Worker, Supported Liv

A national non-profit housing provider is seeking a Regional Housing Officer in Cornwall & Somerset. The ideal candidate will manage a patch of rental properties, ensuring compliance and safety while supporting diverse communities. Candidates should possess strong communication and problem-solving s

A leading charity organization in Hanwell is seeking a dedicated Housing and Support team member. In this dynamic role, you will deliver exceptional customer service, prioritize safety and security, and support residents with their needs.

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

The Street Homelessness Accommodation Team will provide housing support services across supported housing projects including those that have been housed in the Private Rented Sector. Experience of providing housing support to people who have experienced homelessness across a range of projects, inclu

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This wi

A Local Authority Housing Provider in the West Midlands is looking for a Temporary Accommodation Officer to join their Housing team. Ideal candidates will have experience in housing or tenancy management, possess strong communication skills, and be able to deliver excellent customer service.

A housing support service in Liverpool is seeking an experienced Housing Officer to join their Neighbourhoods team. Candidates should have a strong background in housing management, good communication skills, and a valid UK driving licence.

A recruitment agency is seeking a Housing Officer for a full-time role based in Braintree. The ideal candidate will provide frontline support, manage cases related to homelessness prevention, and maintain records of temporary accommodation.

A leading recruitment agency is seeking an Income Officer based in the South East.

A local government council in the United Kingdom is seeking a dedicated Benefit Officer to support the community by assessing housing benefit and council tax support claims.

In this role, you'll be the first point of contact for residents, ensuring a safe, supportive, and welcoming environment. Work with a friendly and supportive team.

A leading welfare service organization based in Warrington is looking for a Resident Welfare Officer to assist vulnerable individuals in transitioning to stable housing. Responsibilities include managing a property portfolio, providing hands-on support, and maintaining contact with service users. Ca

A local recruiting firm is seeking a Housing Solutions Officer for a dynamic Triage Team in West London. Candidates should possess strong knowledge of homelessness legislation, experience in housing options, and excellent communication skills.

Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. Advance

As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence. We are currently seeking a Support Officer to join our team in Blackburn. Working withi

If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Tenancy Support Officer, Care Support Worker, Housing Support Worker, Support Practitioner. This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver pe

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

We’re excited to be recruiting for a Supported Housing Officer to join our Client in Chiswick. This is a fantastic opportunity to make a real difference by delivering housing management and tailored support to residents, helping them sustain tenancies, improve their wellbeing, and move towards ind

A leading housing and support services organization in the United Kingdom is seeking a compassionate individual to join their team. Join us to work in a rewarding environment and support those in need.

Previous experience within housing, supported accommodation, or community-based support. Deliver structured, person-centred support in line with agreed support plans. You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcom

Function as a triage officer, giving housing advice and booking homeless appointments for Housing Options Officers for customers who are owed homelessness duties. Housing Options Triage & Support Officer. Undertake any other reasonable duties such as assisting clients with applications to the Housin

A leading housing association in Blackburn is seeking a Support Officer to assist individuals and families overcoming homelessness and moving towards independence. This role involves delivering person-centred support, assessing needs, and engaging with multiple agencies to provide holistic care. Ide

Flexible Support Officer – Domestic Abuse Team. We support more than 70,000 customers and manage over 38,000 homes across London and southern England, reinvesting our profits into building more affordable housing and delivering services that make a genuine difference. As part of the G15 group of l

A leading recruitment agency is seeking a Contract Support Officer for the Council's Electrical Appliance Inspection Programme in Newham.

A resident-run housing organization in Greater London is looking for a Housing Officer to provide housing management services effectively. The role involves supporting the Estate Director, managing tenant relations, and ensuring compliance with housing policies. Candidates should have strong communi

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing you

A local government entity in England is seeking a Housing Management Officer to manage a district patch and support tenants in sustaining their tenancies. Candidates should possess experience in social housing, strong customer service skills, and the ability to remain organised under pressure.

A reputable housing association is seeking a dedicated individual to provide support to vulnerable customers. Responsibilities include needs assessment, holistic support planning, and fostering independence through skill development.

A housing service provider in South East London is seeking a Tenancy Enforcement Officer to support an expanding portfolio of properties. The role involves proactive management of tenancies, supporting tenant move-ins, and resolving anti-social behaviour issues.

A leading social housing organization is seeking a Night Assistant to provide support to vulnerable clients in a defined geographical area. The position offers competitive pay, generous pension, and opportunities for personal development in a supportive work environment.

A local authority organization in Greater London is seeking a Supported Pathways Officer for a 3-month contract. This role is critical in providing assertive, client-centered support to residents, guiding them along the housing pathway towards independent living. The ideal candidate should have expe

A charitable organization in Hanwell is seeking a dedicated customer service representative to join their Housing and Support team. The ideal candidate will engage in collaborative teamwork and contribute to a supportive environment while enhancing residents' experiences.

The Neighbourhood Housing Officer manages council properties and supports residents to sustain their tenancies. Job Title: Neighbourhood Housing Officer. Knowledge of housing law and local housing policies.

A community support organization in the UK is seeking a Support Officer / Supported Housing Assistant. The role involves delivering tailored housing support to help customers maintain their independence within supported accommodation.

Job Title: Contract Support Officer - Housing Repairs (Electrical). If youre enthusiastic, organised, and ready to support vital services in your community, we want to hear from you! Apply now to become a valued member of our clients team as a Contract Support Officer. As a Contract Support Offi

A local authority in Devon is seeking a proactive Housing Triage Officer to join its Housing Options team. The ideal candidate will have strong knowledge of housing legislation and excellent communication skills. This is an opportunity to make a meaningful difference in the community with a supporti

A local council seeks a Tenancy Sustainment Officer to support tenants in maintaining successful tenancies. Ideal candidates will have experience in welfare benefits, strong communication skills, and a commitment to community support.