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We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS). The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties.Key Responsibilities • Support households in temporary accommodation to secure long-term PRS tenancies, • Develop and implement personalised housing plans to promote move-on and independence, • Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers, • Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy, • Manage a caseload of households, monitoring progress and updating plans as needed, • Collaborate with internal housing teams and external partners to ensure smooth resettlement, • Support families with education, employment, and wider wellbeing needs during resettlement, • Ensure all activity complies with relevant legislation, council policies, and safeguarding requirementsPerson Specification

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS). This role is ideal for candidates with a background in estate agency, lettings, or private sector housing, who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents, negotiating tenancies, and supporting residents through the resettlement process.Key Responsibilities • Support households to move from temporary accommodation into private rented accommodation., • Work closely with private landlords and letting agents to source suitable properties., • Negotiate rents, deposits, and tenancy terms., • Carry out affordability assessments and ensure properties are suitable and sustainable., • Assist clients with tenancy sign-ups and moving arrangements., • Provide resettlement support to ensure successful tenancy sustainment., • Conduct property viewings where required., • Liaise with Housing Benefit/Universal Credit teams ...

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS). This role is ideal for candidates with a background in estate agency, lettings, or private sector housing, who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents, negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation. Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation.Essential Experience Experience working in estate agency, lettings, property management, or ...

We are looking for a Temporary Accommodation Visiting Officer to join our Housing team. The role involves visiting temporary accommodation properties to ensure they are occupied by the correct tenants and that tenancies are being managed in line with council policies and procedures. Key Responsibilities • Conduct regular visits to temporary accommodation properties., • Carry out occupancy checks to confirm authorised occupants are living in the property., • Complete tenancy audits and property inspections., • Identify and investigate suspected tenancy breaches such as subletting or non-occupation., • Ensure properties are being maintained in good condition and report any repairs or health and safety concerns., • Liaise with tenants, landlords, managing agents, and internal departments., • Maintain accurate records and complete visit reports., • Support the prevention of housing fraud within temporary accommodation.Requirements, • Experience working in housing, preferably in temporary accommodation or tenancy management., • Experience carrying out property inspections, tenancy audits, or occupancy checks., • Knowledge of homelessness and housing legislation (desirable)., • Good written and verbal communication skill...

We are seeking a dedicated and highly organised Housing Allocations Officer to manage and maintain the Council’s Housing Register and support the allocation of social housing in accordance with the Council’s Allocations Policy and relevant housing legislation. You will play a key role in assessing housing applications, determining eligibility, and ensuring that homes are allocated fairly and transparently to those in housing need. Key Responsibilities Assess and process applications to join the Housing Register in line with legislation and the Council’s Allocations Policy. Determine eligibility, priority banding, and bedroom entitlement. Verify documentation and investigate housing circumstances, including medical, welfare, and overcrowding cases. Provide clear housing advice and information to applicants regarding their housing options. Maintain accurate records and ensure all casework is completed within service deadlines. Work closely with homelessness, lettings, and tenancy teams to ensure effective allocation of properties. Respond to enquiries, review requests, and complaints in a professional and timely manner. Participate in the advertising and allocation of properties through the Choice Based Lettings system. Ensure compliance with relevant legislation including Housing Act, Homelessness Reduction Act, and data protection requirements. Essential Requirements Experience working in housing allocations, housing ...

We are looking for a Temporary Accommodation Visiting Officer to join our Housing team. The role involves visiting temporary accommodation properties to ensure they are occupied by the correct tenants and that tenancies are being managed in line with council policies and procedures. Key Responsibilities Conduct regular visits to temporary accommodation properties. Carry out occupancy checks to confirm authorised occupants are living in the property. Complete tenancy audits and property inspections. Identify and investigate suspected tenancy breaches such as subletting or non-occupation. Ensure properties are being maintained in good condition and report any repairs or health and safety concerns. Liaise with tenants, landlords, managing agents, and internal departments. Maintain accurate records and complete visit reports. Support the prevention of housing fraud within temporary accommodation.Requirements Experience working in housing, preferably in temporary accommodation or tenancy management. Experience carrying out property inspections, tenancy audits, or occupancy checks. Knowledge of homelessness and housing legislation (desirable). Good written and verbal communication skills. Ability to work independently and manage a caseload. Basic IT skills and experience using housing management systems. Full UK driving licence and Access to your own vehicle (Essential)If you have the relevant skills then please apply today...

A local recruitment agency is seeking a qualified Business Support Officer for the Slough Borough Council’s Homelessness and Asylum/Refugee services. This role includes providing essential administrative support, managing case records, and facilitating meetings.

A housing support organization in Slough is looking for a Temporary Accommodation Visiting Officer to ensure that temporary accommodations are suitable and safe.

A local government authority in England is looking for a Housing Income Officer to support its housing services.You will manage income collection, work proactively with tenants to prevent arrears, and collaborate with various stakeholders for effective outcomes.The ideal candidate will have experien

We are seeking a proactive and customer-focused Housing Options Officer to provide high-quality housing advice and homelessness prevention services. You will work with individuals and families at risk of homelessness, offering early intervention, tailored housing options, and practical solutions to help people secure and sustain suitable accommodation. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017 Carry out homelessness assessments and develop Personalised Housing Plans (PHPs) Prevent and relieve homelessness through early intervention and case management Make statutory decisions and issue notifications in accordance with legislation Work with landlords, housing providers, and partner agencies to secure accommodation Manage a caseload effectively, maintaining accurate case records Support vulnerable customers, safeguarding adults and children where required Attend court as required, including possession and homelessness-related cases Ensure services are delivered in line with policies, procedures, and performance targetsAbout You Experience in housing options, homelessness prevention, or a related housing role Strong knowledge of housing legislation and statutory homelessness duties Excellent communication, negotiation, and problem-solving skills Ability to manage a complex caseload and make sound decisions under pressure Strong IT skills and experience using housing management systems Commitment to equality, diversity, and delivering excellent customer serviceIf you have the relevent skills then please apply today

We are seeking an experienced and motivated Housing Officer to manage a portfolio of properties and provide a high-quality housing management service to residents. The role will involve tenancy management, property inspections, dealing with anti-social behaviour, rent arrears, and ensuring properties meet health and safety standards. Key Responsibilities Manage a patch of properties and act as the main point of contact for tenants Carry out tenancy sign-ups, reviews, and tenancy enforcement Manage rent arrears and support income recovery Investigate and manage anti-social behaviour cases Carry out property inspections and ensure health and safety compliance Manage void properties and coordinate repairs and maintenance Liaise with contractors, support services, and external agencies Handle complaints and provide excellent customer service to residents Maintain accurate housing management records and case notesRequirements Experience working in housing management or a similar role Knowledge of housing legislation and tenancy management Experience managing rent arrears and anti-social behaviour Good communication and organisational skills Ability to manage a caseload and work independentlyIf you have the relevant skills then please apply today

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. * Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. * Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. * Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment. * Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. * Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude. Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Friendly and supportive working environment. * Clear career progression within the company

We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS). The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirementsPerson Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clientsIf you have the relevant skills then please apply today

Job Title: Resident Liaison Officer Location: Slough/Windsor Salary: £30,000-£35,000 + 4k car allowance Sector: Social Housing - Planned works MUST HAVE OWN VEHICLE AND PREVIOUS RLO EXPERIENCE The Companys Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents' homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore's customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive "can-do" attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents' needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company. if you feel as so this RESIDENT LIAISON OFFICER position is suitable to yourself and you have the relevant experience - please email your cv directly to

Sheltered Housing Officer – 3-Month Temporary Contract Are you passionate about supporting older people to live independently, safely, and confidently in their homes? We are working with a valued client to recruit a dedicated Sheltered Housing Officer for a 3‑month temporary assignment. This is a fantastic opportunity to make a real difference within a well-respected Housing team. About the Role As a Sheltered Housing Officer, you will take responsibility for the day‑to‑day running of high‑quality sheltered housing schemes, ensuring the buildings remain safe, secure, and well‑maintained. You’ll play a key role in supporting residents to live independently, promoting wellbeing, and reducing loneliness through proactive engagement and partnership working. Key Responsibilities In this rewarding position, you will: • Deliver housing management and support services that help residents sustain their tenancy and access wellbeing services., • Assist with creating support plans focused on reducing isolation and enhancing quality of life., • Work closely with adult social care, healthcare providers, voluntary organisations, and other partners to ensure resident safety., • Organise community activities and resident meetings to increase engagement and build community spirit., • Maximise rent and service charge income through early intervention on arrears., • Empower residents to get involved in shaping and improving the service., • Carry out health & safety and fire safety checks in accordance with statutory landlord requirements., • Manage the sign‑up process for new tenants and support with pre‑void inspections., • Handle low‑level ASB issues and escalate when required. About You Essential Experience: • Previous experience delivering housing management and support services to older people., • Experience managing health & safety and fire safety within a supported housing setting., • Confident handling emergencies and managing conflict sensitively and effectively., • Access to transport and a valid UK driving licence

You may have experience in the following: Housing Officer, Support Officer, Tenancy Support Worker, Homelessness Support Worker, Supported Housing Worker, Community Support Worker, Housing Assistant, Vulnerable Adults Support Worker, Social Housing Officer, Outreach Worker, Key Worker, Supported Liv

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

A leading housing and support services organization in the United Kingdom is seeking a compassionate individual to join their team. Join us to work in a rewarding environment and support those in need.

A local government entity in England is seeking a Housing Management Officer to manage a district patch and support tenants in sustaining their tenancies. Candidates should possess experience in social housing, strong customer service skills, and the ability to remain organised under pressure.

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This wi

Would you like to work somewhere where you get to make a real difference every day? As a Regional Housing Officer, you’ll play a vital role in helping us provide safe, secure and well-managed homes for the people we support. Advance is a national, not‑for‑profit provider of housing and support

A reputable housing association is seeking a dedicated individual to provide support to vulnerable customers. Responsibilities include needs assessment, holistic support planning, and fostering independence through skill development.

A local authority organization in Greater London is seeking a Supported Pathways Officer for a 3-month contract. This role is critical in providing assertive, client-centered support to residents, guiding them along the housing pathway towards independent living. The ideal candidate should have expe

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

A housing management organization is seeking a Housing Officer to manage housing services and support tenant engagement. Ideal candidates will have experience in a housing organization, strong communication skills, and a good understanding of housing issues. The role includes responsibilities such a

A leading welfare service organization based in Warrington is looking for a Resident Welfare Officer to assist vulnerable individuals in transitioning to stable housing. Responsibilities include managing a property portfolio, providing hands-on support, and maintaining contact with service users. Ca

A local recruiting firm is seeking a Housing Solutions Officer for a dynamic Triage Team in West London. Candidates should possess strong knowledge of homelessness legislation, experience in housing options, and excellent communication skills.

A national not-for-profit housing provider is seeking a Regional Housing Officer to manage properties and ensure compliance with housing standards. The ideal candidate will have a strong commitment to safeguarding and supporting individuals with disabilities. This role requires experience in housing

Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received. Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. Advance

As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence. We are currently seeking a Support Officer to join our team in Blackburn. Working withi

If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Tenancy Support Officer, Care Support Worker, Housing Support Worker, Support Practitioner. This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver pe

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

A local government council in the United Kingdom is seeking a dedicated Benefit Officer to support the community by assessing housing benefit and council tax support claims.

In this role, you'll be the first point of contact for residents, ensuring a safe, supportive, and welcoming environment. Work with a friendly and supportive team.

A recruitment agency is seeking a Housing Officer for a full-time role based in Braintree. The ideal candidate will provide frontline support, manage cases related to homelessness prevention, and maintain records of temporary accommodation.

A housing support service in Liverpool is seeking an experienced Housing Officer to join their Neighbourhoods team. Candidates should have a strong background in housing management, good communication skills, and a valid UK driving licence.

A forward-thinking housing provider is seeking an experienced Independent Living Officer to support residents in maintaining their independence within sheltered housing schemes. This role involves delivering high-quality housing management services and working closely with vulnerable residents.

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

A leading recruitment agency is seeking an Income Officer based in the South East.

A housing service provider in South East London is seeking a Tenancy Enforcement Officer to support an expanding portfolio of properties. The role involves proactive management of tenancies, supporting tenant move-ins, and resolving anti-social behaviour issues.

As a Contract Support Officer, youll provide essential operational, administrative, and compliance support, ensuring the electrical appliance inspection programme runs smoothly and efficiently. If youre enthusiastic, organised, and ready to support vital services in your community, we want to he

The Neighbourhood Housing Officer manages council properties and supports residents to sustain their tenancies. Knowledge of housing law and local housing policies. Job Title: Neighbourhood Housing Officer.

A charitable organization in Hanwell is seeking a dedicated customer service representative to join their Housing and Support team. The ideal candidate will engage in collaborative teamwork and contribute to a supportive environment while enhancing residents' experiences.