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Customer Liaison Officer - Social Housing Planned Works Based in Chester Full time, temporary (4 weeks) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties in Chester. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attendin...

Job Title: Customer & Stakeholder Liaison Officer Location: Guilden Sutton, Chester Salary: £35,000 per annum Job Type: Temporary PAYE Assignment (Strong Potential to Become Permanent) Benefits: 25 Days Holiday + Bank Holidays Start Date: No later than Monday 25th May Our client is urgently seeking a Customer & Stakeholder Liaison Officer to support a major highways maintenance contract based in Cheshire West and Chester. This is a fantastic opportunity for someone with experience in customer engagement, stakeholder liaison, resident liaison, communications or public-facing operational support to join a busy infrastructure environment with strong long-term prospects. Due to increased workload and investment into the contract, there is a high probability of this role becoming permanent following the initial temporary period. The successful candidate will act as a key point of contact between operational teams, residents, local stakeholders and the wider public, helping to ensure highway works are communicated clearly, professionally and efficiently. This is a fast-paced, highly visible role where strong communication and organisational skills are essential. Key responsibilities will include: • Managing customer enquiries, complaints and stakeholder communications relating to highways works, • Supporting planned communications for roadworks, closures and maintenance activities, • Drafting letters, notices, customer updates and briefing information, • Liaising with operational teams to gather accurate project information, • Supporting engagement with councillors, local communities and other stakeholders, • Maintaining communication trackers, records and KPI information, • Assisting with customer satisfaction monitoring and reporting, • Supporting public meetings, consultation activity and stakeholder engagement where required Candidates suitable for this role may currently work within customer liaison, stakeholder engagement, resident liaison, community engagement, customer experience, communications or public-facing operational support roles. Previous experience within highways, utilities, infrastructure, housing, construction or local authority environments would be highly advantageous, although candidates from other customer-facing sectors will also be considered. To be considered, applicants should possess: • Excellent written and verbal communication skills, • Experience managing customer or stakeholder enquiries, • Strong administrative and organisational ability, • Confidence working within a busy operational environment, • A professional and customer-focused approach, • Ability to start no later than Monday 25th May Alternative job titles may include: Customer Liaison Officer, Stakeholder Engagement Coordinator, Resident Liaison Officer, Community Liaison Officer, Communications Coordinator, Public Liaison Officer, Customer Experience Coordinator or Highways Communications Officer. This is an urgent and business-critical hire with interviews taking place immediately

Derby City Council is looking for a Milestone House Officer to join the team at Milestone House, providing housing support to homeless individuals. You will ensure high-quality support, complete risk assessments, and maintain a focus on customer service.

As a Customer Support and Information Officer you will be the first point of contact for the majority of calls that are presented to our Homes & Neighbourhoods Service, from tenants, your colleagues, within the service and across the organisation. Working in customer services can be both rewarding a

Inploi in Trafford seeks a Private Rented Sector Support Officer to support the Housing Options Team. The job supports flexible working arrangements and offers generous leave and benefits like a Local Government Pension Scheme and professional development opportunities.

A Housing Association in the Midlands is seeking a Housing Support Officer to provide essential support to residents and help sustain tenancies across the local community. Working closely with housing officers, repairs teams, and external support agencies. Experience in housing support, tenancy sust

NPT Pass in the United Kingdom is seeking a Support & Accommodation Officer to work with households in emergency accommodation. This role involves delivering tailored support and guidance while working closely with various stakeholders.

Mears Group is seeking a Resident Welfare Officer to support vulnerable individuals in avoiding homelessness and transitioning into settled accommodation. The ideal candidate will have experience in housing support services, strong communication skills, and a full UK Driving Licence. Responsibilitie

Guardian Jobs is seeking a Housing Officer in Gloucestershire/Worcestershire to manage the full tenancy lifecycle and support communities in need. The ideal candidate has experience in housing management, strong communication skills, and knowledge of housing legislation.

A2Dominion Housing Group Ltd is seeking a Flexible Support Officer for their Domestic Abuse Team in South Oxfordshire. In this permanent role, you will provide life-changing support to clients, managing referrals and facilitating group sessions. The position offers 25 days holiday plus benefits and

Stonewater is seeking multiple Housing Officers in the South West to manage tenancies and support customers in their communities. Strong communication skills and experience in housing management are essential. Stonewater is committed to customer satisfaction and fostering a supportive work environme

Title: Housing Ombudsman Service (HOS) Support Officer. Please click Role Profile - Housing Ombudsman Service (HOS) Support Officer. Knowledge of social housing regulations and the Housing Ombudsman Code.

Are you passionate about making a difference in the lives of vulnerable individuals and supporting vital housing services? Liverpool City Council is seeking a dedicated Housing Service Support Officer to join our Housing Solutions Service, supporting our city’s household at risk of, or experiencin

We are currently recruiting for a dedicated Housing Support Officer to join a supportive team in Croydon. Job Title: Housing Support Officer. Previous experience in housing support, homelessness, or support work.

Accommodation Support Officer in Liverpool to provide essential support to adults with housing needs.

Seetec Business Technology Centre is looking for an Accommodation Support Officer in Liverpool. This role involves managing a caseload of adult males, both in custody and in the community, providing essential support for their housing needs.

A community-focused organisation in the United Kingdom is seeking Accommodation Support Officers to provide vital support to individuals with housing needs.

L&Q Group is seeking a Housing Ombudsman Service Support Officer to work in a hybrid capacity from London or Manchester.

Bolsover District Council is seeking a Housing Support Officer for its Central Team. This role requires providing essential support services to elderly and vulnerable individuals across various areas. Key responsibilities include delivering a Floating Support and Standby service, effective communica

The Rent Officer will support the Income Management team by ensuring effective and efficient delivery of income management duties, including rent collection and arrears management for current and former customers. Knowledge of social housing, housing legislation and welfare benefits. Support the imp

Join A2Dominion’s Domestic Abuse Service as a Flexible Support Officer, where you will play a vital part in delivering life‑changing support across refuge settings, outreach services and our helpline. Flexible Support Officer – Domestic Abuse Team. We support more than 70,000 customers and man

CIH International Housing Group is looking for a Housing Officer to manage housing services at Riverside in Camden. This permanent position involves working across defined properties to deliver high-quality housing management. Key responsibilities include liaising with stakeholders, ensuring occupan

Look Ahead Care, Support and Housing Ltd is seeking a compassionate Income Officer for their Head Office in Islington. The role involves frontline income management, ensuring timely rent payments and liaising with housing benefit teams. Applicants should have experience in an income-related role wit

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

Liverpool City Council-Au is looking for a Housing Service Support Officer to work in the Cunard Building, Liverpool. The successful candidate will coordinate essential housing services, manage service queries, and provide administrative support to ensure effective solutions for those at risk of hom

Morgan Hunt UK Ltd is looking for a Housing Support Officer in Chiswick to manage a caseload of residents while providing tailored support that addresses housing and wellbeing needs.

This rewarding role involves supporting applicants through the rehousing journey, particularly assisting residents who may be vulnerable. East Riding of Yorkshire Council is seeking a part-time member for the Housing Resource Team to provide maternity cover.

CIH International Housing Group is seeking a Housing Support Officer to join their team in South Yorkshire. Ideal candidates will have experience in housing services and effective communication skills.

Kirklees Council is looking for a Customer Support and Information Officer to provide the first point of contact for tenant inquiries within the Homes & Neighbourhoods Service.

The team covers every area in the city and supports local teams of Housing Officers who manage the council housing stock and provide the bulk of support referrals received by the team. As our next Housing Support Officer you will join a large diverse team with a variety of experience and knowledge o

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Of

CIH International Housing Group is hiring a Housing Officer to provide professional housing management services in Westminster. The successful candidate will manage resident relationships, conduct home visits, and support vulnerable populations. Organizational and communication skills are critical,

Trident Group – UK is seeking a Senior Income Officer in Birmingham to manage income recovery and support clients with various needs. The ideal candidate has over 3 years in social housing, with skills in court case preparation and mentorship.

The Housing Support Officer will provide a comprehensive range of office, management support and customer service functions within the housing directorate on housing allocations, known as Property Pool Plus. As the Housing Support Officer you will provide responses to customer enquiries regarding ho

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. Experience of working in an income-relate

Reading Borough Council is seeking an organised Technical Support Officer to join their Housing Property Services Team. This role focuses on supporting building and fire safety compliance and involves reviewing contractor work, managing records, and providing technical support.

CIH International Housing Group is seeking a Temporary Accommodation Officer to work in North Northamptonshire. The role involves supporting homeless households, ensuring their temporary homes are safe, and coordinating with partner services.

This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, tenancy support, and helping residents progress toward independent living. Housing Support Officer - South Ealing. Morgan Hunt is currently recruiting on behalf of YMCA for a dedicated and empat

London and Quadrant Housing Trust is seeking a Housing Ombudsman Service Support Officer to manage and coordinate complaint case histories and draft responses to Ombudsman enquiries. This role focuses on building relationships with the Housing Ombudsman and ensuring effective complaint resolution th

Housing Support Officer - Chiswick. Manage a caseload of residents, offering tailored support to address housing and wellbeing needs. Their work empowers people to build more positive futures through tailored housing and support services.

As a Housing Ombudsman Service (HOS) Support Officer at L&Q, you will manage and coordinate complaint case histories, draft comprehensive responses to Ombudsman enquiries, and ensure every request is tracked and actioned through strong stakeholder engagement. Knowledge of social housing regulations

A leading recruitment agency is seeking a Supported Housing Officer to provide essential support to ex-veterans, helping them to maintain independent living and achieve positive outcomes. The successful candidate will have a strong understanding of tenancy management and experience within supported

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. This remote position requires housing experience, excellent communication skills, and a problem-solving mindset. The role involves visiting estates throughout the M25 region and engaging with ten

Morgan Hunt UK Ltd is hiring a Housing Support Officer in Croydon. This ongoing temporary role involves providing essential housing-related support to clients, helping them maintain tenancies and develop independent living skills. Requirements include prior housing support experience and communicati

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

Morgan Hunt UK Ltd is looking for a Housing Support Assistant in Surbiton to provide housing management and tailored support to residents. Responsibilities include managing resident caseloads, monitoring rent accounts, and supporting individuals in engaging with community activities. The ideal candi

You’ll support the AR Manager while overseeing a team, ensuring effective cash collection, strong process control, and delivery of KPIs across multiple business units. Support training, development, and onboarding of team members.