Housing Officer
9 days ago
Barnet
Marks Consulting Partners are currently looking for a Tenancy & Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing • Delivering a front-line housing management service across a supported living portfolio, ensuring high standards of tenancy and property management, • Supporting tenants with learning disabilities and autism to sustain their tenancies and live independently, • Managing tenancy and leasehold responsibilities, including tenancy sign-ups, verification checks and ongoing tenancy support, • Carrying out regular property inspections and ensuring properties are maintained to a safe and high standard, • Responding to tenancy issues including anti-social behaviour, complaints and safeguarding concerns, • Providing advice on housing options, rights and welfare benefits to support sustainable housing outcomes, • Working closely with social workers, families, landlords and support providers to ensure effective housing solutions, • Monitoring performance targets including voids, arrears and service standards, • Ensuring repairs and maintenance issues are reported and resolved within agreed timescales, • Maintaining accurate records and reporting across housing systems, • Building strong relationships with internal and external stakeholders to support service delivery and continuous improvement What You Will Need • Experience working within a housing officer, tenancy management or supported housing role, • Experience supporting vulnerable individuals, ideally those with learning disabilities or autism, • Good knowledge of housing options, tenancy management and relevant legislation, • Strong understanding of safeguarding and risk management, • Excellent communication and interpersonal skills, • Ability to manage a varied caseload and work independently, • Strong organisational skills with the ability to prioritise workloads effectively, • Experience working with multi-agency partners and stakeholders, • Full UK driving licence and access to a vehicle