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Tenancy Sustainment Officer Salary:£28,000 p.a.+ benefits Hours:37 hours per week (Full time) Location: Mole Valley based in Leatherhead Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role About You We are looking for someone who has: • Ability to develop non-judgmental professional relationships with clients, • Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent, • The ability to communicate well with clients, peers and other agencies

4Recruitment Services are seeking a Housing Lettings Officer (for available homes). You’ll be responsible for carrying out property inspections, hosting viewings, and completing sign-ups across the local region. Your key objective will be to minimise void periods by ensuring properties are let quickly and efficiently, while delivering an excellent service to our customers. This is a hybrid role with a base at our Leatherhead or Haywards Heath office. You’ll work from home, the office, and across the local region, including regular travel to Brighton and Chichester. You must be a driver with access to a car and willing to travel regularly. Mileage expenses will be reimbursed. DUTIES AND RESPONSIBILITIES INCLUDE: Conduct property inspections to ensure homes meet letting standards Arrange and carry out viewings with prospective tenants Complete tenancy sign-ups and related documentation Work collaboratively with colleagues to reduce void turnaround times Provide high-quality customer service at every stage of the lettings process Support administrative tasks as required authorities, mediation, solicitors or support services. ESSENTIAL REQUIREMENTS INCLUDE: Must be a driver with access to a car with valid business insurance Ability to travel across the region, including regular travel to Brighton and Chichester Previous experience in a similar role within housing, lettings, property, or a customer-facing environmen...

Job Title: Resident Liaison Officer Location: Leatherhead Contract Type: Temp to Perm Hours: 40 hours per week Rate: £18.71 per hour (Umbrella) Job Overview We are currently recruiting for an experienced Resident Liaison Officer to join a busy housing team based in Leatherhead on a temp-to-perm basis. This is an excellent opportunity for someone with strong customer service and communication skills who is passionate about delivering a positive resident experience throughout planned maintenance and refurbishment works. The successful candidate will act as the key point of contact between residents, contractors, and site teams, ensuring residents are kept fully informed before, during, and after works are completed. Key Responsibilities Build and maintain positive relationships with residents and stakeholders Provide clear communication regarding planned works, schedules, and any disruptions Carry out resident consultations, home visits, and satisfaction surveys Handle resident enquiries, complaints, and concerns professionally and efficiently Work closely with site managers, operatives, and client teams to ensure smooth delivery of works Ensure vulnerable residents receive additional support where required Maintain accurate records, reports, and resident communication logs Assist with access arrangements and minimise no-access issues Monitor customer satisfaction and help drive service improvements Requirements Previous experience working as a Resident Liaison Officer, Tenant Liaison Officer, or within social housing/customer service Excellent communication and interpersonal skills Strong organisational and problem-solving abilities Ability to manage difficult situations calmly and professionally Experience handling complaints and resident queries Good IT skills including Microsoft Office Full UK driving licence

Tenancy Sustainment Officer Salary: £28,000 p.a.+ benefits Hours: 37 hours per week (Full time) Location: Mole Valley based in Leatherhead Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role About You We are looking for someone who has: Ability to develop non-judgmental professional relationships with clients Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent The ability to communicate well with clients, peers and other agencies The ability to work effectively as part of a team The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training. The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform’s services Computer literacy (Excel, Word, Outlook and the Internet) A trauma-informed approach to working with vulnerable individuals is essential Knowledge of housing and welfare benefits systems is beneficial Ability to work autonomously and use own initiative is essential Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great too and include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 day (pro rata) per annum wellbeing day A defined contribution pension scheme Interest-free staff loans The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. It is essential that you have a full valid driving licence and use of your own car for business purposes. Regular travel between sites is required. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. REF-(Apply online only)

CIH International Housing Group is looking for a Housing Officer to manage housing services at Riverside in Camden. This permanent position involves working across defined properties to deliver high-quality housing management. Key responsibilities include liaising with stakeholders, ensuring occupan

Morgan Hunt UK Ltd is looking for a Housing Support Officer in Chiswick to manage a caseload of residents while providing tailored support that addresses housing and wellbeing needs.

This rewarding role involves supporting applicants through the rehousing journey, particularly assisting residents who may be vulnerable. East Riding of Yorkshire Council is seeking a part-time member for the Housing Resource Team to provide maternity cover.

Look Ahead Care, Support and Housing Ltd is seeking a compassionate Income Officer for their Head Office in Islington. Applicants should have experience in an income-related role within social housing. The role involves frontline income management, ensuring timely rent payments and liaising with hou

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing you

CIH International Housing Group is seeking a Housing Support Officer to join their team in South Yorkshire. Ideal candidates will have experience in housing services and effective communication skills.

This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, tenancy support, and helping residents progress toward independent living. Housing Support Officer - South Ealing. Morgan Hunt is currently recruiting on behalf of YMCA for a dedicated and empat

London and Quadrant Housing Trust is seeking a Housing Ombudsman Service Support Officer to manage and coordinate complaint case histories and draft responses to Ombudsman enquiries. This role focuses on building relationships with the Housing Ombudsman and ensuring effective complaint resolution th

Housing Support Officer - Chiswick. Manage a caseload of residents, offering tailored support to address housing and wellbeing needs. Their work empowers people to build more positive futures through tailored housing and support services.

The team covers every area in the city and supports local teams of Housing Officers who manage the council housing stock and provide the bulk of support referrals received by the team. As our next Housing Support Officer you will join a large diverse team with a variety of experience and knowledge o

We are recruiting for a Night Housing Support Officer to join our Housing team. Desirable: Level 3 NVQ or higher in Housing, Social Work or Youth Work, a current First Aid qualification, and understanding of night shift duties in supported housing. You will be responsible for delivering high qualit

CIH International Housing Group is hiring a Housing Officer to provide professional housing management services in Westminster. The successful candidate will manage resident relationships, conduct home visits, and support vulnerable populations. Organizational and communication skills are critical,

Kirklees Council is looking for a Customer Support and Information Officer to provide the first point of contact for tenant inquiries within the Homes & Neighbourhoods Service.

As a Housing Ombudsman Service (HOS) Support Officer at L&Q, you will manage and coordinate complaint case histories, draft comprehensive responses to Ombudsman enquiries, and ensure every request is tracked and actioned through strong stakeholder engagement. Knowledge of social housing regulations

Morgan Hunt UK Ltd is hiring a Housing Support Officer in Croydon. Requirements include prior housing support experience and communication skills. This ongoing temporary role involves providing essential housing-related support to clients, helping them maintain tenancies and develop independent livi

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

A leading recruitment agency is seeking a Supported Housing Officer to provide essential support to ex-veterans, helping them to maintain independent living and achieve positive outcomes. The successful candidate will have a strong understanding of tenancy management and experience within supported

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. This remote position requires housing experience, excellent communication skills, and a problem-solving mindset. The role involves visiting estates throughout the M25 region and engaging with ten

Morgan Hunt UK Ltd is looking for a Housing Support Assistant in Surbiton to provide housing management and tailored support to residents. Responsibilities include managing resident caseloads, monitoring rent accounts, and supporting individuals in engaging with community activities. The ideal candi

L&Q Group is seeking a Housing Ombudsman Service Support Officer to work in a hybrid capacity from London or Manchester.

Bolsover District Council is seeking a Housing Support Officer for its Central Team. This role requires providing essential support services to elderly and vulnerable individuals across various areas. Key responsibilities include delivering a Floating Support and Standby service, effective communica

Knowledge of social housing, housing legislation and welfare benefits. The Rent Officer will support the Income Management team by ensuring effective and efficient delivery of income management duties, including rent collection and arrears management for current and former customers. Support the imp

Join A2Dominion’s Domestic Abuse Service as a Flexible Support Officer, where you will play a vital part in delivering life‑changing support across refuge settings, outreach services and our helpline. As part of the G15 group of leading housing associations, we’re committed to tackling the hou

Derby City Council is looking for a Milestone House Officer to join the team at Milestone House, providing housing support to homeless individuals. You will ensure high-quality support, complete risk assessments, and maintain a focus on customer service.

A Housing Association in the Midlands is seeking a Housing Support Officer to provide essential support to residents and help sustain tenancies across the local community. Working closely with housing officers, repairs teams, and external support agencies. Experience in housing support, tenancy sust

Inploi in Trafford seeks a Private Rented Sector Support Officer to support the Housing Options Team. The job supports flexible working arrangements and offers generous leave and benefits like a Local Government Pension Scheme and professional development opportunities.

NPT Pass in the United Kingdom is seeking a Support & Accommodation Officer to work with households in emergency accommodation. This role involves delivering tailored support and guidance while working closely with various stakeholders.

Mears Group is seeking a Resident Welfare Officer to support vulnerable individuals in avoiding homelessness and transitioning into settled accommodation. The ideal candidate will have experience in housing support services, strong communication skills, and a full UK Driving Licence. Responsibilitie

A2Dominion Housing Group Ltd is seeking a Flexible Support Officer for their Domestic Abuse Team in South Oxfordshire. In this permanent role, you will provide life-changing support to clients, managing referrals and facilitating group sessions. The position offers 25 days holiday plus benefits and

Guardian Jobs is seeking a Housing Officer in Gloucestershire/Worcestershire to manage the full tenancy lifecycle and support communities in need. The ideal candidate has experience in housing management, strong communication skills, and knowledge of housing legislation.

Stonewater is seeking multiple Housing Officers in the South West to manage tenancies and support customers in their communities. Strong communication skills and experience in housing management are essential. Stonewater is committed to customer satisfaction and fostering a supportive work environme

As a Customer Support and Information Officer you will be the first point of contact for the majority of calls that are presented to our Homes & Neighbourhoods Service, from tenants, your colleagues, within the service and across the organisation. Working in customer services can be both rewarding a

Title: Housing Ombudsman Service (HOS) Support Officer. Please click Role Profile - Housing Ombudsman Service (HOS) Support Officer. Knowledge of social housing regulations and the Housing Ombudsman Code.

Trident Group – UK is seeking a Senior Income Officer in Birmingham to manage income recovery and support clients with various needs. The ideal candidate has over 3 years in social housing, with skills in court case preparation and mentorship.

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. Experience of working in an income-relate

Reading Borough Council is seeking an organised Technical Support Officer to join their Housing Property Services Team. This role focuses on supporting building and fire safety compliance and involves reviewing contractor work, managing records, and providing technical support.

CIH International Housing Group is seeking a Temporary Accommodation Officer to work in North Northamptonshire. The role involves supporting homeless households, ensuring their temporary homes are safe, and coordinating with partner services.

We are currently recruiting for a dedicated Housing Support Officer to join a supportive team in Croydon. Previous experience in housing support, homelessness, or support work. Job Title: Housing Support Officer.

A community-focused organisation in the United Kingdom is seeking Accommodation Support Officers to provide vital support to individuals with housing needs.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –5 years. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool. You will be part of a team assisting Early Learning and Childcare Officers to deliver high-quality provision for Renfrewshire's youngest children including the creation of