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We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS). The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties.Key Responsibilities • Support households in temporary accommodation to secure long-term PRS tenancies, • Develop and implement personalised housing plans to promote move-on and independence, • Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers, • Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy, • Manage a caseload of households, monitoring progress and updating plans as needed, • Collaborate with internal housing teams and external partners to ensure smooth resettlement, • Support families with education, employment, and wider wellbeing needs during resettlement, • Ensure all activity complies with relevant legislation, council policies, and safeguarding requirementsPerson Specification

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS). This role is ideal for candidates with a background in estate agency, lettings, or private sector housing, who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents, negotiating tenancies, and supporting residents through the resettlement process.Key Responsibilities • Support households to move from temporary accommodation into private rented accommodation., • Work closely with private landlords and letting agents to source suitable properties., • Negotiate rents, deposits, and tenancy terms., • Carry out affordability assessments and ensure properties are suitable and sustainable., • Assist clients with tenancy sign-ups and moving arrangements., • Provide resettlement support to ensure successful tenancy sustainment., • Conduct property viewings where required., • Liaise with Housing Benefit/Universal Credit teams ...

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS). This role is ideal for candidates with a background in estate agency, lettings, or private sector housing, who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents, negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation. Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation.Essential Experience Experience working in estate agency, lettings, property management, or ...

We are looking for a Temporary Accommodation Visiting Officer to join our Housing team. The role involves visiting temporary accommodation properties to ensure they are occupied by the correct tenants and that tenancies are being managed in line with council policies and procedures. Key Responsibilities • Conduct regular visits to temporary accommodation properties., • Carry out occupancy checks to confirm authorised occupants are living in the property., • Complete tenancy audits and property inspections., • Identify and investigate suspected tenancy breaches such as subletting or non-occupation., • Ensure properties are being maintained in good condition and report any repairs or health and safety concerns., • Liaise with tenants, landlords, managing agents, and internal departments., • Maintain accurate records and complete visit reports., • Support the prevention of housing fraud within temporary accommodation.Requirements, • Experience working in housing, preferably in temporary accommodation or tenancy management., • Experience carrying out property inspections, tenancy audits, or occupancy checks., • Knowledge of homelessness and housing legislation (desirable)., • Good written and verbal communication skill...

We are seeking a dedicated and highly organised Housing Allocations Officer to manage and maintain the Council’s Housing Register and support the allocation of social housing in accordance with the Council’s Allocations Policy and relevant housing legislation. You will play a key role in assessing housing applications, determining eligibility, and ensuring that homes are allocated fairly and transparently to those in housing need. Key Responsibilities Assess and process applications to join the Housing Register in line with legislation and the Council’s Allocations Policy. Determine eligibility, priority banding, and bedroom entitlement. Verify documentation and investigate housing circumstances, including medical, welfare, and overcrowding cases. Provide clear housing advice and information to applicants regarding their housing options. Maintain accurate records and ensure all casework is completed within service deadlines. Work closely with homelessness, lettings, and tenancy teams to ensure effective allocation of properties. Respond to enquiries, review requests, and complaints in a professional and timely manner. Participate in the advertising and allocation of properties through the Choice Based Lettings system. Ensure compliance with relevant legislation including Housing Act, Homelessness Reduction Act, and data protection requirements. Essential Requirements Experience working in housing allocations, housing ...

We are looking for a Temporary Accommodation Visiting Officer to join our Housing team. The role involves visiting temporary accommodation properties to ensure they are occupied by the correct tenants and that tenancies are being managed in line with council policies and procedures. Key Responsibilities Conduct regular visits to temporary accommodation properties. Carry out occupancy checks to confirm authorised occupants are living in the property. Complete tenancy audits and property inspections. Identify and investigate suspected tenancy breaches such as subletting or non-occupation. Ensure properties are being maintained in good condition and report any repairs or health and safety concerns. Liaise with tenants, landlords, managing agents, and internal departments. Maintain accurate records and complete visit reports. Support the prevention of housing fraud within temporary accommodation.Requirements Experience working in housing, preferably in temporary accommodation or tenancy management. Experience carrying out property inspections, tenancy audits, or occupancy checks. Knowledge of homelessness and housing legislation (desirable). Good written and verbal communication skills. Ability to work independently and manage a caseload. Basic IT skills and experience using housing management systems. Full UK driving licence and Access to your own vehicle (Essential)If you have the relevant skills then please apply today...

Salary: £32,000 - £40,000 per year Apply fast, check the full description by scrolling below to find out the full requirements for this role. Location: Oxford Contract Type: Permanent Make a meaningful impact within your community. Our client is seeking an experienced and proactive Anti-Social Behaviour Officer to join their Housing Team in Oxfordshire. xrnqpay This is a key role where you'll support their mission to create safe, inclusive and supportive neighbourhoods for customers. You will draw on your housin...

A local recruitment agency is seeking a qualified Business Support Officer for the Slough Borough Council’s Homelessness and Asylum/Refugee services. This role includes providing essential administrative support, managing case records, and facilitating meetings.

A housing support organization in Slough is looking for a Temporary Accommodation Visiting Officer to ensure that temporary accommodations are suitable and safe.

A local government authority in England is looking for a Housing Income Officer to support its housing services.You will manage income collection, work proactively with tenants to prevent arrears, and collaborate with various stakeholders for effective outcomes.The ideal candidate will have experien

We are seeking an experienced and motivated Housing Officer to manage a portfolio of properties and provide a high-quality housing management service to residents. The role will involve tenancy management, property inspections, dealing with anti-social behaviour, rent arrears, and ensuring properties meet health and safety standards. Key Responsibilities Manage a patch of properties and act as the main point of contact for tenants Carry out tenancy sign-ups, reviews, and tenancy enforcement Manage rent arrears and support income recovery Investigate and manage anti-social behaviour cases Carry out property inspections and ensure health and safety compliance Manage void properties and coordinate repairs and maintenance Liaise with contractors, support services, and external agencies Handle complaints and provide excellent customer service to residents Maintain accurate housing management records and case notesRequirements Experience working in housing management or a similar role Knowledge of housing legislation and tenancy management Experience managing rent arrears and anti-social behaviour Good communication and organisational skills Ability to manage a caseload and work independentlyIf you have the relevant skills then please apply today

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. * Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. * Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. * Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment. * Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. * Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude. Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Friendly and supportive working environment. * Clear career progression within the company

Job Title: Resident Liaison Officer Location: Slough/Windsor Salary: £30,000-£35,000 + 4k car allowance Sector: Social Housing - Planned works MUST HAVE OWN VEHICLE AND PREVIOUS RLO EXPERIENCE The Companys Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents' homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore's customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive "can-do" attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents' needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company. if you feel as so this RESIDENT LIAISON OFFICER position is suitable to yourself and you have the relevant experience - please email your cv directly to

We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS). The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirementsPerson Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clientsIf you have the relevant skills then please apply today

Sheltered Housing Officer – 3-Month Temporary Contract Are you passionate about supporting older people to live independently, safely, and confidently in their homes? We are working with a valued client to recruit a dedicated Sheltered Housing Officer for a 3‑month temporary assignment. This is a fantastic opportunity to make a real difference within a well-respected Housing team. About the Role As a Sheltered Housing Officer, you will take responsibility for the day‑to‑day running of high‑quality sheltered housing schemes, ensuring the buildings remain safe, secure, and well‑maintained. You’ll play a key role in supporting residents to live independently, promoting wellbeing, and reducing loneliness through proactive engagement and partnership working. Key Responsibilities In this rewarding position, you will: • Deliver housing management and support services that help residents sustain their tenancy and access wellbeing services., • Assist with creating support plans focused on reducing isolation and enhancing quality of life., • Work closely with adult social care, healthcare providers, voluntary organisations, and other partners to ensure resident safety., • Organise community activities and resident meetings to increase engagement and build community spirit., • Maximise rent and service charge income through early intervention on arrears., • Empower residents to get involved in shaping and improving the service., • Carry out health & safety and fire safety checks in accordance with statutory landlord requirements., • Manage the sign‑up process for new tenants and support with pre‑void inspections., • Handle low‑level ASB issues and escalate when required. About You Essential Experience: • Previous experience delivering housing management and support services to older people., • Experience managing health & safety and fire safety within a supported housing setting., • Confident handling emergencies and managing conflict sensitively and effectively., • Access to transport and a valid UK driving licence

You may have experience in the following: Housing Officer, Support Officer, Tenancy Support Worker, Homelessness Support Worker, Supported Housing Worker, Community Support Worker, Housing Assistant, Vulnerable Adults Support Worker, Social Housing Officer, Outreach Worker, Key Worker, Supported Liv

A resident-run housing organization in Greater London is looking for a Housing Officer to provide housing management services effectively. The role involves supporting the Estate Director, managing tenant relations, and ensuring compliance with housing policies. Candidates should have strong communi

A leading recruitment agency is seeking a Contract Support Officer for the Council's Electrical Appliance Inspection Programme in Newham.

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

A housing management organization is seeking a Housing Officer to manage housing services and support tenant engagement. Ideal candidates will have experience in a housing organization, strong communication skills, and a good understanding of housing issues. The role includes responsibilities such a

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This wi

We’re looking for a New Business Support Officer to join our Development & Regeneration team on a part time basis. You’ll provide essential administrative support, such as minute‑taking, mail‑outs, inbox management, invoice processing and set up and maintain scheme data in systems. Experienc

A local authority organization in Greater London is seeking a Supported Pathways Officer for a 3-month contract. This role is critical in providing assertive, client-centered support to residents, guiding them along the housing pathway towards independent living. The ideal candidate should have expe

We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. Managing a supported housing caseload and delivering housing-related support. Previous experience working as a Supported Housing Officer.

A local council seeks a Tenancy Sustainment Officer to support tenants in maintaining successful tenancies. Ideal candidates will have experience in welfare benefits, strong communication skills, and a commitment to community support.

A Local Authority Housing Provider in the West Midlands is looking for a Temporary Accommodation Officer to join their Housing team. Ideal candidates will have experience in housing or tenancy management, possess strong communication skills, and be able to deliver excellent customer service.

The Street Homelessness Accommodation Team will provide housing support services across supported housing projects including those that have been housed in the Private Rented Sector. About the job Sustainable Housing Support Officer. Experience of providing housing support services to people who hav

A forward-thinking housing provider is seeking an experienced Independent Living Officer to support residents in maintaining their independence within sheltered housing schemes. This role involves delivering high-quality housing management services and working closely with vulnerable residents.

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

A local government organization is seeking a motivated Housing Casework Officer to provide essential support to citizens in housing need. You will play a crucial role in preventing homelessness and ensuring access to stable housing.

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

A dynamic housing development organization is looking for a part-time New Business Support Officer to assist the Development & Regeneration team. The ideal candidate will provide vital administrative and operational support in a hybrid role (22. Strong organizational skills and experience in a suppo

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. The role involves visiting estates throughout the M25 region and engaging with tenants to provide essential support. This remote position requires housing experience, excellent communication skil

A housing support organization is seeking a Part Time Housing Officer in North West London. The role involves managing tenant inquiries, resolving anti-social behaviour issues, conducting estate inspections, and supporting vulnerable residents.

A national non-profit housing provider is seeking a Regional Housing Officer in Cornwall & Somerset. The ideal candidate will manage a patch of rental properties, ensuring compliance and safety while supporting diverse communities. Candidates should possess strong communication and problem-solving s

We support more than 70,000 customers and manage over 38,000 homes across London and southern England, reinvesting our profits into building more affordable housing and delivering services that make a genuine difference. As part of the G15 group of leading housing associations, we’re committed to

A leading housing association in Blackburn is seeking a Support Officer to assist individuals and families overcoming homelessness and moving towards independence. This role involves delivering person-centred support, assessing needs, and engaging with multiple agencies to provide holistic care. Ide

A leading charity organization in Hanwell is seeking a dedicated Housing and Support team member. In this dynamic role, you will deliver exceptional customer service, prioritize safety and security, and support residents with their needs.

A community support organization in the UK is seeking a Support Officer / Supported Housing Assistant. The role involves delivering tailored housing support to help customers maintain their independence within supported accommodation.

A reputable housing association is seeking a dedicated individual to provide support to vulnerable customers. Responsibilities include needs assessment, holistic support planning, and fostering independence through skill development.

A charitable organization in Hanwell is seeking a dedicated customer service representative to join their Housing and Support team. The ideal candidate will engage in collaborative teamwork and contribute to a supportive environment while enhancing residents' experiences.

The Neighbourhood Housing Officer manages council properties and supports residents to sustain their tenancies. Knowledge of housing law and local housing policies. Job Title: Neighbourhood Housing Officer.

In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. YMCA St Paul's Group is a charity that

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

A community support organization in Lancashire is seeking an Emergency Housing Officer to manage temporary accommodations and provide support to homeless clients. The ideal candidate will have strong organizational skills, experience in supporting vulnerable individuals, and the ability to work inde

A recruitment agency in the United Kingdom is seeking a Sustainable Housing Support Officer to provide essential support for individuals facing housing challenges. The role involves managing a caseload, developing sustainable housing support plans, and collaborating with various agencies to facilita