Housing support officer jobs in IlfordCreate job alerts

5 Star Recruitment is seeking a Housing Rent Recovery Officer to support tenants in Temporary Accommodation and Council Housing, focusing on efficient rent collection and compliance with recovery processes. You will contact tenants systematically, assess their circumstances, and work with partner agencies to maximise income while delivering a high-quality service. You will also maintain records of actions taken to recover income and arrears, ensuring continuous monitoring of outcomes and tenancy #J-18808-Ljbffr

United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. As a Resident Liaison Officer supporting our program, you will be a visible, approachable and reliable point of contact for residents throughout improvement works to their homes. From the first introduction through to completion and aftercare, you will explain what residents can expect, coordinate appointments and keep them informed as works progress. Working closely with site teams, subcontractors and the client, you will help resolve concerns and ensure commitments to residents are followed through. This is a varied, hands‑on role combining home visits, time on site and administration. You will help deliver a positive resident experience while supporting the smooth delivery of works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings. Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change. Complete resident profiles and relevant pre‑start records, including property‑condition photographs where required and with appropriate consent. Understand residents' individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures. Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress. Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries. Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood. Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions. Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up. Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service. Follow health and safety and lone‑working procedures, use required equipment and report unsafe conditions promptly., • You will bring: Clear, confident verbal and written communication, with the ability to explain information in plain English. Empathy, patience and respect for people from different backgrounds and with different needs. Confidence in managing sensitive conversations and expectations calmly and professionally. Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments., • A practical approach to problem-solving and the judgement to recognise when support or escalation is needed. Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile. Discretion when handling personal and sensitive information. The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people's homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. A competitive salary and benefits package. Opportunities for career development and progression. A varied role where you can make a practical difference to residents and their communities. #J-18808-Ljbffr

Local Authority in Havering Housing Solutions Officer £22.41 an hour PAYE/ £29.25 UMB 36 Hours a week(Mon-Fri) Initial 3 Month Contract Hybrid 2-3 days in the office; Dockside,Newham E16 Private rented solutions and rent deposit scheme Homelessness prevention, relief and main duty assessments and s184 decisions • To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws., • To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law., • To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner., • To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working., • To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support., • Experience managing homelessness, housing options, or other frontline housing caseloads., • Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025., • Experience making statutory housing decisions and preparing written notifications or case records., • Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities., • Housing Act 1996 Parts VI and VII., • Homelessness Reduction Act 2017., • Homelessness Code of Guidance., • Landlord and tenant legislation. The Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr

We are seeking a highly organised and detail-oriented Senior Data Officer to join our team. The successful candidate will be responsible for managing administrative tasks, updating spreadsheets and databases, conducting DBS (Disclosure and Barring Service) checks, processing payments, updating Power BI dashboards and ad hoc duties as required. This role requires a proactive individual with excellent communication skills and attention to detail. As a Senior Data Officer you will provide vital assistance to the Project Lead and the Families Together Hub. You will need to be a highly-organised, dynamic professional with exceptional interpersonal skills and the ability to support change management activities The post holder will be responsible for supporting the programme management activities within Children's Services and co-ordinating with Project Lead and other officers from various levels and ensure that all aspects are addressed and have considered the impact of the changes on delivering of services, staff and other internal and external stakeholders. You will need to ensure that the programme moves at a pace, escalating any issues, risks or concerns to Project Lead which achieving the set outcomes. The successful candidate will manage data and I.T systems (including Foundry) and processes relating to Families Together Hub. The Senior Data Officer will be responsible for collating and analysing both qualitative and quantitative data in support of the programme, liaising with teams across the Council, partner agencies and the UK government. As part of this role, the post holder will also monitor and report on performance, using local and national data, benchmarking against other local authorities and other agency partners. Responsible to liaise with MCHLG (Ministry of Communities, Housing and Local Government). The post holder will organise workshops, drop-in sessions, draft manager's briefings, deal with service user and staff questions and queries, conduct surveys and report progress to managers. The Senior Data Officer will be a critical role in supporting the Project Lead and Families Together Hub. The individual will represent the Families Together Hub at meetings where required. Will require to work closely with officers both internal and external and establish a strong link. Moreover, will log, manage and analyse information on the progress of the programme plan. Will require to provide and present clear, concise and accurate reports underpinned by robust data analysis to aid decision making. The Senior Data Officer will be expected to lead on key sub-projects and work streams under the supervision of the Project Lead that will be integral to the successful delivery of the programme. More broadly, the post holder will be required to provide expert advice to colleagues, making intelligent use of a wide variety of data to measure outcomes, inform decision-making and improve service delivery. #J-18808-Ljbffr

A relevant housing qualification and experience working within housing is desirable. Housing Officer - Cambridge As a Housing Officer, you will manage tenancies across a defined Cambridge neighbourhood. You will also have experience of first-line management or coaching others, and be able to support

Look Ahead Care, Support and Housing Ltd is seeking a compassionate Women’s Safety Officer to join our Spotlight Programme, supporting survivors of domestic abuse while working alongside perpetrators engaged in behaviour change. In this frontline role you will provide practical and emotional support to women, helping to increase their safety, wellbeing and freedom, and ensuring their voices remain central throughout the programme. #J-18808-Ljbffr

Rent Accounting Officer - Salary - Grade 6 - £39,276-£42,771pa Are you passionate about delivering excellent customer service and ensuring residents receive a fair, efficient, and supportive rent management experience? We're looking for a proactive Rent Accounts Officer to join our Income Services team. This is a fantastic opportunity to play a key role in managing housing income, supporting residents, and contributing to the financial wellbeing of our community. • Delivering a high-quality rent accounting service, ensuring accurate posting of rental income and resolving allocation queries., • Managing direct debits for both rented and leasehold accounts, and supporting residents to move to automated payment methods., • Working closely with Arrears Prevention & Recovery Officers to identify residents at risk and provide early support., • Processing refunds, credit transfers, and insurance payments, while monitoring for potential money laundering concerns., • Collaborating across teams to ensure rent accounts are set up, maintained, and closed correctly., • Supporting performance monitoring and contributing to service improvements through data analysis and resident feedback., • A customer-focused mindset with excellent communication skills., • Strong attention to detail and confidence working with financial data., • Ability to manage competing priorities and work flexibly across the housing directorate., • A commitment to continuous improvement and delivering value for money., • Awareness of safeguarding, equality, and data protection responsibilities. At Havering, we're committed to supporting our residents and empowering our staff. As part of our team, you'll benefit from: • Competitive Salary, • Excellent Local Government Pension Scheme, • Flexible Working Options including hybrid arrangements, • Generous Annual Leave with the option to buy additional days, • Professional Development with a commitment to 10 days of learning annually, • Health & Wellbeing Support including mental health resources, • Inclusive Culture guided by our ICARE values: Integrity, Creativity, Ambition, Respect, Everyone Havering is one of London's most diverse and exciting boroughs, combining a vibrant local economy with some of the capital's greenest spaces. With excellent transport links, thriving town centres, and strong community networks, Havering offers a fantastic quality of life - whether you are commuting into the city or enjoying the borough's cultural and recreational opportunities closer to home. As a council, we are ambitious, forward-looking, and committed to delivering high-quality services that make a real difference to our residents. We embrace digital innovation, modernisation, and new ways of working to meet the challenges of a rapidly changing world. Guided by our ICARE values, we foster an inclusive and supportive culture where colleagues are encouraged to think differently, bring fresh ideas, and grow their careers. With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council. • We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering., • The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. #J-18808-Ljbffr

We're looking for a compassionate and experienced Women's Safety Officer to join our established Spotlight Programme, supporting survivors of domestic abuse while working alongside perpetrators engaged in behaviour change. This is a rewarding frontline role where you'll provide practical and emotional support to women, helping to increase their safety, wellbeing and freedom while ensuring their voices remain central throughout the programme. Working within our Reach Out domestic abuse service, you'll use a trauma-informed approach and contribute to improving outcomes for women, children and families. What we offer: • Salary of £40,182 - £42,060 DOE, • Monday-Friday, 9am-5pm, • Flexible working arrangements, including time off in lieu for additional hours, • Ongoing specialist training, clinical supervision and professional development, • The opportunity to make a real difference in the lives of survivors of domestic abuse We're looking for someone with: • Experience supporting survivors of domestic abuse, • Knowledge of safeguarding and statutory services for vulnerable adults, children and young people, • A trauma-informed approach and excellent communication skills, • A passion for empowering survivors and improving family outcomes If you're committed to supporting survivors and creating safer futures for families, we'd love to hear from you. Morgan Hunt is an equal opportunities employer. Look Ahead Care, Support and Housing Ltd #J-18808-Ljbffr

Sanctuary Personnel is recruiting a Locum Housing Solutions Officer for Ilford, Greater London. This full-time 3-month contract offers £30.38 per hour and hybrid working, with potential extension. You will apply Housing Act 1996 and Homelessness Reduction Act 2017 duties to prevent homelessness and support residents. You will liaise with vulnerable clients, develop Personalised Housing Plans, negotiate with landlords, and document data to inform local and national housing strategies. #J-18808-Ljbffr

You may have experience in the following: Housing Support Officer, Support Worker, Housing Officer, Tenancy Support Worker, Homelessness Support Worker, Community Support Officer, Case Worker, Housing First Worker, Outreach Worker, Substance Misuse Support Worker, etc. The Role As a Housing & Supp

YMCA St Paul’s Group in London is recruiting a housing and support advisor to deliver exceptional customer service, reception duties, and information provision for residents and visitors. You will handle calls, manage mail, oversee repairs, payments, and support safety tasks including first aid, f

Housing Support Officer - Customer Access Team. Due to staff progression, we have an exciting opportunity within our Housing Inclusion Service, for people looking to start their career in housing. The Royal Borough of Greenwich has high levels of housing need, we aim to prevent homelessness wherever

Recruitment Services Ltd is seeking a Housing Officer for a temporary, full-time role based on-site in Harlow. You will work as part of a team to manage the client's housing stock and support tenants to sustain their tenancies. Responsibilities include addressing tenancy breaches, responding to anti

Help us support Veterans and make a difference!. Haig Housing is a long-established charity based in London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families.

Housing Support Officer - Customer Access Team. Due to staff progression, we have an exciting opportunity within our Housing Inclusion Service, for people looking to start their career in housing. The Royal Borough of Greenwich has high levels of housing need, we aim to prevent homelessness wherever

BCHA is seeking a Housing Officer to cover a properties patch, delivering a high‑quality, person‑centred service. Ideal candidates will have experience in housing management, strong knowledge of housing laws, and excellent communication.

Hyde is seeking an Income Services Officer in London Bridge for a part-time role (30. You’ll handle income collection, welfare support access, and legal processes where needed, working with the Income Services team to deliver a responsive, customer-centered service.

As one of the largest YMCAs in Europe and one of the largest providers of supported housing in London, we provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurs

Alongside is seeking a Housing Officer to support individuals leaving prison by providing safe, temporary accommodation through the CAS3 project across the Southwest.

Stef & Philips is seeking a Housing Officer to support tenants from check-in through to move-on, and to oversee property conditions while coordinating with colleagues on maintenance. This role offers rewarding work, opportunities to develop in a supportive team and to make a real difference in resid

City of York Council is seeking a proactive Housing Management Officer to join Housing Management Services. You will manage a council housing patch and contribute to tenancy sign-ups, rent collection and anti-social behaviour management while focusing on responsive, sensitive resident support.

Metropolitan Thames Valley Housing in North London is seeking a Partnering Support Officer on a fixed-term basis of 6 months to support a specific project. The role sits within a responsive repairs environment and the ideal candidate will have experience in housing or repairs, with strong organisati

Blackpool Coastal Housing Ltd seeks an Emergency Housing Officer to support the daily operations of hostels and dispersed accommodation for homeless clients in Blackpool.

The Royal Borough of Greenwich has high levels of housing need, we aim to prevent homelessness wherever possible, by exploring the different housing options available to those at risk of homelessness. Due to staff progression, we have an exciting opportunity within our Housing Inclusion Service, for

Humbercare Ltd in Hull seeks a Housing Support Officer to assist customers at Westbourne House, delivering housing-based support and signposting services. Key duties include developing support plans, crisis intervention, and coordination with statutory and voluntary services to achieve successful ou

Stef & Philips is seeking a Housing Officer to support tenants from move-in to tenancy end, oversee property condition and coordinate with contractors.

Transform Housing & Support provides housing and support for socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.

Seeking a Housing Support Worker for a permanent role, assisting vulnerable individuals at risk of homelessness, substance abuse, or mental health issues.

Empower vulnerable people to build independent lives in a varied support role, transforming lives and developing a career.

Seeking a resilient Housing Support Officer to empower vulnerable clients in developing independence and daily living skills, involving housing management and problem resolution.

Natural leadership skills and the confidence to guide and support a hospitality team. Lead and support the hospitality hosts during service, setting consistently high standards. Support stock control and ensure equipment, linen and service items are prepared and available.

Employee Assistance Programme- Supported by Hospitality Action. So, if you're ready to bring your expertise to support us with our new chapter, please apply today!. From Receptionist, Reception Supervisor, Assistant Front Office Manager/Assistant Night Manager, Night Manager and Front Office Manager

Come and join us in bringing the Raffles experience to London.The Raffles name is synonymous with luxury, glamour and extraordinary adventure.Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses.This fine Grade II

So, if you're ready to bring your expertise to support us with our new chapter, please apply today!. From Receptionist, Reception Supervisor, Assistant Front Office Manager/Assistant Night Manager, Night Manager and Front Office Manager, we support your growth every step of the way. You'll interact

Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer. Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives t

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care

Support the induction, coaching and development of newly appointed care colleagues, fostering a positive and supportive working environment. What We Offer Full induction training programme Paid breaks Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Uniform tu

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Team Leader / Supervisor – Structural Steel Location: Rochester Position: Team Leader / Supervisor Employment: Temp-to-Perm Hours: 5:45am – 2:00pm Pay: £15.Role Overview A temp-to-perm opportunity is available for an experienced Team Leader / Yardman working with structural steel in the Ro

BARNN Job Title: Care Assistant Locations: EN4, EN5, HA7, HA8, N2, N3, N6, N10, N11, N12, N14, N20, NW2, NW3, NW4, NW7, NW9, NW11 (East Barnet, High Barnet, New Barnet, Muswell Hill, New South gate, North Finchley, South Gate, Totteridge and Whetstone, Borehamwood Stanmore, Edgware, Hendon, Mill

We are committed to building a diverse and inclusive organisation that supports the needs of all. You'll receive an eight-week Initial Training Course that will provide you with all the skills you'll need to be an influential Prison Officer, covering everything from control and restraint to first ai

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career? At Crystal Care Collection , we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and e

Core duties: Prepare and present Mechanical Development Plans, Design Scheme Data Packs and other engineering detail for internal review, and in a customer forum Peer check work of other mechanical engineers, which will include designs, design data, hand calculations and technical reports Chair desi

High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers. Play a key part in supporting onsite space audits and walk-the-store processes. Support and cover other facilities team services as required, such as Trouble Ticket requests, incomi

Joining Bonus** Working Hours: 40 hours per week Service: Endurance Care Limited - Kings Lynn About National Care Group National Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, a