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Call Centre Team Leader Location: Salisbury Salary: £32000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are looking for an enthusiastic and experienced Call Centre Team Leader to join our growing customer operations team. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. As a Team Leader, you will be responsible for managing a team of customer service advisors, ensuring performance targets are achieved, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate and develop a team of customer service advisors. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Monitor KPIs including quality, productivity, customer satisfaction and attendance. Support recruitment, onboarding and training of new team members. Handle escalated customer queries and complaints professionally. Ensure compliance with company policies, procedures and regulatory requirements. Analyse performance data and identify opportunities for improvement. Drive employee engagement and contribute to a positive team culture. Collaborate with other departments to improve customer experience and operational efficiency. About You The ideal candidate will have: Previous experience in a Team Leader, Supervisor or similar leadership role within a call centre or customer service environment. Strong people management and coaching skills. Excellent communication and interpersonal abilities. Experience managing performance against targets and KPIs. Strong problem-solving and decision-making skills. Good organisational and time management capabilities. Proficiency with CRM systems and Microsoft Office applications. A positive, proactive and customer-focused approach.CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Health & Safety Director Location: Salisbury/London Package: £100,000 & car alllowance + Bonus + Benefits The Opportunity for this Health & Safety Director role We are seeking an experienced and commercially minded Health & Safety Director to lead and evolve the health, safety and compliance function within a growing residential services business. This is a strategic leadership role requiring a strong blend of operational credibility, systems thinking and stakeholder management. We are looking for an individual who can build best-in-class safety processes, create a positive safety culture and act as a trusted adviser to both senior leadership and clients. While experience within residential property is highly desirable, we are equally interested in candidates from FM, property services, maintenance, utilities, infrastructure, construction support services or other operationally focused businesses where health and safety is an integral part of service delivery. Key Responsibilities for this Health & Safety Director Develop and implement the organisation's health, safety and compliance strategy. Lead the continuous improvement of health and safety management systems, policies, processes and reporting frameworks. Ensure compliance with all relevant legislation, regulations and industry standards. Drive a proactive safety culture across a geographically dispersed operational workforce. Provide strategic advice and guidance to the Executive Leadership Team and Board. Lead, coach and develop a high-performing health and safety team. Establish meaningful KPIs, metrics and governance processes to monitor performance and drive accountability. Oversee audits, inspections, investigations and corrective action programmes. Build strong relationships with clients and external stakeholders, representing the business as the senior health and safety lead. Support operational leaders in balancing commercial objectives with effective risk management. Lead on major incident management and ensure lessons learned are embedded across the organisation. Identify opportunities to leverage technology, systems and data to improve safety performance and operational effectiveness. About You as a Health & Safety Director role We are looking for a strategic and influential leader who combines technical excellence with strong commercial awareness. You will likely bring: Significant senior leadership experience within health and safety. Experience operating within residential, facilities management, property services or similar multi-site service environments. A proven track record of designing, implementing and improving health and safety systems and processes. Strong understanding of governance, risk management and regulatory compliance. Experience leading and developing teams across multiple locations. The ability to operate effectively at both strategic and operational levels. Excellent stakeholder management and communication skills. Demonstrable experience working directly with clients, customers and senior external stakeholders. Experience presenting to Boards and Executive leadership teams. A data-driven and continuous improvement mindset. Qualifications NEBOSH Diploma (or equivalent) essential. Chartered Membership of IOSH (CMIOSH) preferred. Relevant degree or professional qualification desirable. Why Join? This is an opportunity to shape and influence the health and safety agenda of a growing organisation where safety is fundamental to service delivery. You will have genuine executive exposure, the ability to drive meaningful change and the platform to build a best-in-class safety function that supports both operational excellence and business growth. If you are a strategic health and safety leader with strong systems capability, excellent people leadership skills and the confidence to engage with clients and executives alike, we'd welcome a conversation. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Head of Health & Safety Location: Salisbury/London Package: £70,000 - £80,000 + Bonus + Benefits The Opportunity We are seeking an experienced and commercially minded Head of Health & Safety to lead and evolve the health, safety and compliance function within a growing residential services business. This is a strategic leadership role requiring a strong blend of operational credibility, systems thinking and stakeholder management. We are looking for an individual who can build best-in-class safety processes, create a positive safety culture and act as a trusted adviser to both senior leadership and clients. While experience within residential property is highly desirable, we are equally interested in candidates from FM, property services, maintenance, utilities, infrastructure, construction support services or other operationally focused businesses where health and safety is an integral part of service delivery. Key Responsibilities of this Head of Health & Safety Develop and implement the organisation's health, safety and compliance strategy. Lead the continuous improvement of health and safety management systems, policies, processes and reporting frameworks. Ensure compliance with all relevant legislation, regulations and industry standards. Drive a proactive safety culture across a geographically dispersed operational workforce. Provide strategic advice and guidance to the Executive Leadership Team and Board. Lead, coach and develop a high-performing health and safety team. Establish meaningful KPIs, metrics and governance processes to monitor performance and drive accountability. Oversee audits, inspections, investigations and corrective action programmes. Build strong relationships with clients and external stakeholders, representing the business as the senior health and safety lead. Support operational leaders in balancing commercial objectives with effective risk management. Lead on major incident management and ensure lessons learned are embedded across the organisation. Identify opportunities to leverage technology, systems and data to improve safety performance and operational effectiveness. About You We are looking for a strategic and influential leader who combines technical excellence with strong commercial awareness. You will likely bring: Senior leadership experience within health and safety. Experience operating within residential, facilities management, property services or similar multi-site service environments. A proven track record of designing, implementing and improving health and safety systems and processes. Strong understanding of governance, risk management and regulatory compliance. Experience leading and developing teams across multiple locations. The ability to operate effectively at both strategic and operational levels. Excellent stakeholder management and communication skills. Demonstrable experience working directly with clients, customers and senior external stakeholders. Experience presenting to Boards and Executive leadership teams. A data-driven and continuous improvement mindset. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Provide portfolio-level oversight across milestones, RAID, dependencies and delivery health.

Trading activities are overseen by the UCS Enterprise Office, which manages the operation of a health and fitness club ("UCS Active"), a sports/swimming pool complex and on letting any spare capacity in school buildings and facilities for social and business use. To provide front of house receptioni

Participate in promotional activities to increase your client base. Utilise social media platforms to convert enquiries into bookings. Educational opportunities and travel partner discounts.

Great career progression opportunities.

Our client is a premium health, racquets and lifestyle club operator, running some of the most impressive facilities in Australia.

A leading regional Legal 500 law firm are seeking an experienced property lawyer to join their property team as a Professional Support Lawyer in Hampshire.You will join the property team and guide them through their next phase of growth and development by building and developing a knowledge manageme

Identify and manage commercial risks, opportunities and contractual obligations.

Identify opportunities to improve garment construction processes and development efficiencies. Strong organisational, analytical, and problem solving capabilities. Proven ability to manage multiple priorities and meet critical deadlines.

O-Sphere is an equal-opportunities employer. Embedding inclusive practice into how we deliver — the default way coaches teach, adjust and support — and bringing us better strategies rather than waiting to be told the current ones.

Interim Employee Experience Advisor.Essex (1-2 days a week onsite and the rest from home).Essex based organisation by coordinating and delivering engagement, communications and employee listening activity associated with:.Employee voice and feedback mechanisms.Leadership engagement activity.Employee

You'll gain exposure to a variety of studies, work closely with experienced clinical professionals, and benefit from excellent development opportunities within an organisation that genuinely invests in its people. Support regulatory, ethics, and study start-up activities where required. Ensure studi

AJ Chambers is working with a well established law firm with offices across Essex.They are currently recruiting a Private Client Lawyer to join them on a full or part-time basis.This firm will offer hybrid working (up to two days from home) and parking is also available.You’ll be working in a busy

Regulatory Framework — Maintain and oversee the firm’s compliance policies, procedures, and monitoring programme across all product lines (CFDs, FX, equities, commodities, crypto). The Compliance Oversight function (SMF16) holds overall accountability for ensuring the firm’s activities comply

Enjoy a career where you are in FULL control of your working schedule and volume of caseload while taking up to 75% of your billing.Burgh Thorpe Solicitors are looking to support legal professionals in working towards a different way of working.We are a forward-thinking firm that is known for provid

My client is a boutique employment firm offering a full range of employment-related legal services.This role is fully remote although you are welcome to attend the Northern offices for team days etc if you like.For more info, please apply within.

Evaluate trading strategies including energy arbitrage opportunities through buy-low/sell-high optimisation. Identify and assess opportunities in new European markets and contribute to market expansion strategies. Monitor market developments, regulations, and emerging technologies impacting battery

Ensure high-quality documentation and reporting outputs while managing competing priorities. Knowledge of Agile, Waterfall, or hybrid delivery methodologies. Monitor risks, issues, dependencies, and milestones, escalating where required.

Liaise with policyholders, third parties, insurers, brokers and other stakeholders.

Whether your expertise lies in GRC or Security Architecture, this role offers the opportunity to develop your career while working on challenging, technology-led transformation programmes with a global consultancy. Experience conducting risk assessments, security reviews, audits and assurance activi

In this role, you will proactively and independently manage a varies caseload of both residential and commercial property disputes including but not limited to:. Outstanding career development opportunities and payment for professional memberships.

Our client are a modern and extremely progressive top tier, Legal 500 law firm that is supportive and takes great pride in developing the lawyers that join them.Based in Essex, 30 minutes from central London (on the Elizabeth line), they have grown substantially over the last 10 years to a turnover

Ensure solutions meet relevant recruitment policies, legislation, GDPR, security and governance requirements.

While the operation performs well, there is a clear opportunity for an experienced manufacturing professional to identify efficiencies, improve line performance, reduce waste, enhance labour utilisation and help introduce a more structured approach to continuous improvement. Strong leadership and co

In return, you’ll step into a role where you can broaden your experience across an interesting UK-wide estate, work alongside experienced property and business teams, and build a career around much more than simply managing a list of properties.

Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related s

As a Property Damage & Recoveries Solicitor in the Manchester / Bristol / Leeds team, you’ll manage complex subrogated recovery matters, work closely with insurer clients, and contribute to client development, training and knowledge‑sharing initiatives within a collaborative and well‑establish

Design Manager | Water Infrastructure.Epsom, London, Peterborough, or Cambridge.Hybrid (3 days/week office/site, 2 days remote).We are seeking a senior technical leader to drive multidisciplinary design teams from early-stage feasibility right through to detailed design and construction support.Over

Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification. A good work-life balance with telecommuting possibilities. Our 2,600 employees are located in 30 countries.

Partner with enterprise customers to understand business challenges, identify AI transformation opportunities, and design end-to-end AI and LLM solutions leveraging Tencent Cloud TokenHub, leading foundation models, AI Agents, MCP ecosystem, and enterprise AI capabilities. We have been recognized by

Experience within infrastructure, highways, utilities or related sectors will be highly advantageous.

Driving the company car for guest transfers and deliveries.

Are you an experienced consultancy leader who can combine client delivery, commercial growth and people leadership, building trusted relationships, identifying opportunities and taking ownership for the growth of a region?. Identify opportunities, develop strategic accounts, lead and contribute to p

Develop architecture roadmaps aligned with business priorities, technology standards, and enterprise architecture principles. Define data domains, master data entities, and semantic models for core subject areas including patient, episode, clinical activity, cost, and workforce. Evaluate emerging te

Lead and facilitate customer discussions on Logile's strategic roadmap, priority initiatives and upcoming capabilities, translating product direction into relevant operational value and practical adoption opportunities for each customer. The CSM feeds customer health, sentiment, adoption signal and

Develop and implement proportionate AI governance frameworks, policies and standards. Support wider cyber risk, governance, compliance and assurance activities. Ability to work independently, manage competing priorities and deliver at pace.

Creating and maintaining translation memories, glossaries and style guides. Undertaking other duties appropriate to the role as your knowledge and experience develop. As your apprenticeship progresses, you will be given increasing responsibility and opportunities to manage projects independently, wi

Extensive experience in the design delivery of mission-critical facilities, specifically within M&E-led industries such as Data Centres, Pharmaceutical, or Energy. What You’ll Do (Responsibilities). Lead third-party design consultants: Manage external design teams to deliver mission-critical data

Day to day, the role involves reviewing case papers and evidence, liaising with SEN colleagues, schools, legal representatives and partner agencies, preparing witnesses, developing hearing strategies and representing the Local Authority at hearings. For all queries please email jazz.

Coordinating deliveries on behalf of the Club and its clients, liaising with contractors and suppliers on stock orders and maintenance visits. Confidently handling Front of House duties including answering phone calls, check-ins and footfall metrics reporting, managing meeting bookings and schedulin

Liaising with estate agents, lenders, developers and third parties.

Push the boundaries of GPU performance through profiling and optimisation.

Supporting transformation and change programmes through effective communication and employee engagement activities.

Other responsibilities will include performing analysis of manufacturing defects, process failures to determine root cause & develop corrective actions, along with conducting DFMEA / PFMEA reviews with respect to new and existing products. You will attend NPI and design reviews, provide product and

Supporting contractor meetings and compliance activities. Auditing communal bin stores and introducing additional recycling facilities. Promoting food waste collections across communal properties.

Commitment to upholding the values and policies of VCAD and partner universities. Support other duties as directed by the Student Engagement Manager or Head of Student Experience and Outcomes. VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard).