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Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. \n \n The Relationship Support Officer (RSO) is responsible for supporting the Relationship & Branch Manager in delivering a high standard of customer service, client onboarding, AML/KYC compliance, branch operations and administrative support activities. \n \n The role acts as a key point of contact for customers and assists with account opening, customer due diligence, ongoing KYC reviews, locker operations, cash handling activities, account maintenance and various operational processes. The RSO will liaise with internal departments to ensure customer requests are processed efficiently and in accordance with regulatory and Bank requirements. The role also provides administrative support to the Relationship & Branch Manager in relation to credit processing activities, including documentation gathering, system uploads, tracking approvals and maintaining records. \n \n The bank is located in Tooting and would require you onsite 5 days per week. The role is a strict 9am - 5pm (so no long hours required). \n \n Relationship & Customer Support \n Act as a first point of contact for customer enquiries through telephone, email and face-to-face interactions. \n Deliver excellent customer service and ensure timely resolution of client requests. \n Support the Relationship & Branch Manager with customer meetings, follow-up actions and correspondence. \n \n Branch Operations & KYC / AML Processing \n Process cash deposits and withdrawals in accordance with Bank procedures. \n Assist with operational controls to ensure compliance with internal policies and procedures. \n Process new onboarding request and perform AML & KYC requirements for new as well as existing clients. \n \n Locker Operations \n Administer locker opening, renewals, closures and customer access procedures. \n Ensure locker operations are conducted in accordance with Bank policies and procedures. \n \n Credit Administration Support \n Assist the Relationship & Branch Manager with credit administration activities. \n Upload customer and facility information onto the Bank's systems. \n Coordinate with Credit Administration, Operations and other internal teams regarding documentation requirements. \n \n Management Information & Reporting \n Assist in preparing various branch MIS reports and management information submissions. \n Produce periodic reports as required by management. \n \n Compensation \n The role offers a generous starting base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £42,000 - £45,000 total compensation.

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Senior Finance Officer Harrow £(Apply online only) per day Hybrid working, office attend every 3 months The post exists to provide accountancy support and advice as appropriate to the section worked in including: Undertake budget preparation, budget monitoring and closure of accounts work; Provide a range of professional financial support, advice and information to budget managers and more senior members of the Finance Division; To complete financial and statistical returns and grant claims; To operate appropriate financial systems and administration for specific services areas. To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division’s transformation and improvement agenda. Requirements: Children's social care finance experience Local Government Finance experience To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Corporate Collections Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Pay: £23.41 p/h Umbrella Finance – Exchequer Services We're looking for an experienced and motivated Corporate Collections Officer to join our Finance team. This is an excellent opportunity for someone with a background in debt recovery, billing and customer service who enjoys solving problems, working collaboratively, and delivering excellent outcomes for both customers and the organisation. As a Corporate Collections Officer, you will play a vital role in maximising the collection and recovery of corporate income while providing a professional, efficient and customer-focused service. You'll work with a wide range of internal departments, external organisations and customers, ensuring that debts are managed fairly, consistently and in line with legislation and Council policies. About the Role You will be responsible for managing the end-to-end collection and recovery process for corporate debt, ensuring invoices are issued accurately and payments are collected promptly. You'll investigate and resolve account discrepancies, negotiate repayment arrangements, maintain accurate financial records, and determine appropriate recovery action where debts remain unpaid. Working within a busy finance environment, you'll balance competing priorities, meet deadlines and provide excellent customer service, particularly when dealing with sensitive or complex cases. Key Responsibilities Manage the billing, invoicing and recovery of corporate debts. Investigate outstanding accounts and determine appropriate recovery action. Liaise with Legal Services, enforcement agents, the Department for Work and Pensions (DWP), recovery agents and third parties to resolve outstanding debts. Process credit notes, refunds, write-offs, standing orders and direct debit collections in accordance with relevant regulations. Carry out account reconciliations and investigate discrepancies, ensuring all income is accurately allocated. Prepare and monitor BACS collections and associated reports. Generate reminders, final demands and recovery correspondence. Negotiate realistic repayment arrangements while considering customers' individual circumstances. Maintain accurate customer records and financial information using corporate financial systems. Produce management information and reports on debt recovery performance. Respond professionally to customer enquiries by telephone, email, letter and face-to-face in line with customer service standards. Support colleagues by sharing knowledge and assisting with training where required. Contribute to continuous improvement of collection processes and systems. About You We're looking for someone who can clearly demonstrate experience in the following areas: Invoicing, billing and debt collection processes. Account reconciliations, including investigating and resolving discrepancies. Working with vulnerable customers and managing sensitive situations with empathy and professionalism. A sound understanding of data protection legislation and the importance of maintaining confidentiality when handling customer information. You'll also have: Experience working within a financial or income recovery environment. Practical experience of debt recovery and credit control. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Excellent attention to detail and numerical accuracy. Strong IT skills, including Microsoft Office and financial management systems. The ability to analyse information, make informed decisions and work independently. A customer-focused approach with excellent negotiation and problem-solving skills. Qualifications Essential GCSE (or equivalent) Grade C/Level 4 or above in Maths, English and one other subject. Ability to learn and apply relevant legislation and Council procedures. Confident user of Microsoft Office and other business systems. Desirable A Level, NVQ Level 3, BTEC or equivalent qualification (or relevant experience). Knowledge of debt recovery legislation and best practice. Experience within local government or a large public sector organisation. Knowledge of the Care Act 2014 or Adult Social Care debt recovery. Experience preparing County Court cases. What We're Looking For Successful candidates will be able to provide clear examples of achievements in: Recovering outstanding debt while maintaining excellent customer relationships. Resolving complex account queries and reconciliations. Managing challenging conversations with professionalism and empathy. Improving processes or identifying efficiencies within financial services. Working effectively under pressure while maintaining accuracy and meeting targets

Resident Liaison Officer - Social Housing Planned Works Based in Harrow/North West London Full time, permanent £30-34k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Harrow/North West London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outYou will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now

Finance & Admin Officer – Hillingdon Location: Hillingdon, London Start Date: September 2026 Contract: Full-Time, Term-Time We are looking for an experienced Finance & Admin Officer with previous school-based experience to join a supportive and welcoming school in Hillingdon from September 2026. The successful candidate will have a strong understanding of school finance and administration processes, with the ability to manage day-to-day financial tasks while providing efficient support to the wider school office. This role is ideal for someone who has previously worked within a school or academy setting and is confident using school management systems including SIMS and/or Arbor. You will play a key role in supporting the School Business Manager and ensuring the smooth running of financial and administrative operations. The Role: • Manage daily finance and administrative processes within a busy school office environment • Process invoices, purchase orders and supplier payments accurately and efficiently • Support budget monitoring, financial reporting and general finance administration • Maintain accurate financial records, reconciliations and documentation • Use SIMS and/or Arbor to maintain accurate pupil and administrative records • Support with school data management, reporting and general office procedures • Liaise with suppliers, parents, staff and external stakeholders professionally • Assist with audits, compliance checks and financial processes • Provide administrative support to the School Business Manager and wider leadership team • Handle confidential information with professionalism and discretion What We’re Looking For: • Previous finance and administration experience within a school or academy setting is essential • Experience using SIMS and/or Arbor is essential • Strong understanding of school finance procedures and administrative systems • Experience processing invoices, purchase orders and financial documentation • Excellent attention to detail and ability to maintain accurate records • Strong organisational skills with the ability to prioritise workload effectively • Professional communication skills and confidence working with staff, parents and external contacts • Enhanced DBS on the Update Service (or willingness to apply) What’s on Offer: • A supportive and friendly school environment in Hillingdon • Opportunity to join an established education team from September 2026 • Competitive salary based on experience • Opportunities for professional development and progression • A rewarding role supporting the smooth and effective running of a successful school

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day? We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC). Hours of Work: full time As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times. College Services Officer Duties: Support student accommodation queries and coordinate key processes across the student lifecycle Organise registration and induction activities, and assist with student ambassador programmes Maintain accurate student records and produce essential student documentation Handle financial records and support attendance monitoring, ensuring information is up to date Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes Develop the student voice through representative programmes and strengthen communication with sponsors and university services Support safeguarding-led, compliant working practices in line with policies and proceduresCollege Services Officer Requirements: Relevant administrative or customer service experience in a busy environment Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues A Level qualification or equivalent, or an undergraduate degree Proficiency in data management and Microsoft Office tools, especially Excel Knowledge of UK Visas and Immigration regulations (desirable)College Services Officer Benefits: Salary £26,400 to £29,000, depending on experience 28 days annual leave, plus 8 Bank Holidays, increasing with service Pension scheme participation Opportunities for professional development and career progression A supportive, inclusive working environment within a leading educational organisationMeet the Organisation: Who We Are and What We Do Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community. If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College. Please note that we are continuously reviewing applications and may contact you prior to the closing date

Job Description - CLICK HERESenior Evaluation OfficerWe are looking for a Senior Evaluation Officer to lead the Domestic Abuse priority area.Job role: Senior Evaluation OfficerSalary: £54,899 plus generous benefitsContract type: PermanentHours: Full-time, 35 hours per weekLocation: Central London (hybrid working)Closing date: 14 SeptemberInterviews: w/c 28 SeptemberDecision: w/c 5 OctoberStart date: As soon as possibleThe RoleYou'll be a senior member of the Evaluation team, reporting to the Head of Evaluation and responsible for the performance and development of 1 x Evidence and Evaluation Officer. Your portfolio may also include projects in other priority areas, depending on the team's needs. Working in multidisciplinary teams, your role will be to scope evaluations and ensure that commissioned evaluations are delivered on time, on budget and to high standards.Please refer to the Job Description and the job pack for more information when you click to apply.How to AppyPlease submit a CV and a structured cover letter to apply. We cannot accept any applications without both documents.Your cover letter should be structured around the questions below and provide clear, specific examples of your relevant experience.Evaluation experience : Explain where and how you developed your evaluation experience, including your experience of designing studies and quality assuring evaluation outputs. For this role, we are particularly interested in your experience of impact evaluation.Commissioning, grant-making or proposal-writing experience : Explain where and how you gained experience of commissioning work, grant-making, contributing to procurement processes, developing briefs, writing proposals, or responding to tenders.Sector experience : Explain where and how you developed your knowledge and experience of the domestic abuse sector, including relevant research, policy or practice experience.Line management experience : Explain where and how you developed your line management experience, including recruitment, objective-setting and review, performance management, and supporting learning and development.Stakeholder management experience : Explain where and how you developed your stakeholder management skills. Please include examples of working effectively with internal teams, external partners and/or delivery organisations.The maximum word count is 1,000 words in total. We suggest aiming for approximately 200 words per question. Your responses should be concise while providing enough detail and specific examples to demonstrate clearly how your experience meets the requirements of the role.The organisation strives to be a great place to work, where everyone is high performing and where together the teams can achieve impact that makes a real difference for vulnerable children and families. Focussig on generating and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. Join an organisation with ambitious aims and our people are essential to it's successYou may have experience in areas such as Impact, Impact and Evaluation, Research, Policy, Domestic Abuse, Abuse.Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFPTPBN1_UKTJ

DetailsInformation ClientLocal Authority in Hounslow Job TitleTransport Projects Officer Pay Rate£21.41 per hour PAYE / £28.36 per hour Umbrella Hours36 hours per week, Monday to Friday Contract DurationInitial 6-month contract LocationHybrid Working - 3 days per week office-based at Hounslow House Job Requirements Lead and deliver transport projects from development through implementation and evaluation. Manage sustainable transport, public realm, EV charging, wayfinding and accessibility projects. Manage projects up to £250,000 and oversee portfolios up to £500,000. Ensure projects are delivered on time, within budget and to agreed standards. Maintain project, financial, procurement and audit records. Produce reports, presentations, monitoring data and project evaluations. Build relationships with TfL, schools, businesses, councillors and community groups. Identify funding opportunities and prepare grant applications up to £250,000. Draft committee reports and present to senior stakeholders and elected members. Monitor project outcomes, analyse data and measure success of transport initiatives. Experience Required Experience managing transport, public realm or travel demand management projects. Experience delivering projects in an urban environment. Experience managing complex projects with significant budgets (circa £250,000). Knowledge of sustainable transport and active travel initiatives. Experience preparing reports and briefings for senior decision-makers. Strong stakeholder management and partnership working skills. Excellent written and verbal communication skills. Experience with project monitoring, evaluation and data analysis. Ability to secure external funding through bid applications. Local authority or public sector experience highly desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? We offer annual pay reviews and incremental pay increases Hybrid working 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. Conduct trend analysis to identify and highlight any organisational themes. Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. To undertake adhoc customer satisfaction surveys. Support the wider VoCC team as required in other administrative activities Experience and Qualifications required A track record of managing complaints and customer feedback Strong knowledge of Data Protection and Freedom of Information regulations Ability to investigate issues, problem-solve and make informed decisions. Experience using CRM and customer data systems. Experience working to KPIs, deadlines and accuracy standards. Excellent written and verbal communication. Strong attention to detail, literacy/numeracy and Microsoft 365 skills. Confident handling challenging conversations with empathy and professionalism. Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Relationship Support Officer 📍 Harrow, London 💰 £30,000 - £35,000 🕒 Permanent | Full-Time 🏢 Office-Based - 5 Days Per Week We are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow. This is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration. Key Responsibilities Support Relationship Managers with the day-to-day management of client portfolios Prepare and process credit proposals, including balance sheet, cash flow, and income statement analysis Review documentation, account activity, payment history, and facility information Maintain strong relationships with existing customers and respond promptly to client queries Monitor account performance, credit movements, overdue documents, and payments Support renewals of limits, insurance policies, stock reports, and facility documentation Liaise with internal departments including Operations and Credit to ensure efficient customer servicing Attend client meetings alongside Relationship Managers where required and prepare call reports Ensure accurate record keeping and adherence to internal processes and regulatory standards Requirements Minimum 2 years' banking experience University degree or equivalent qualification Understanding of banking products and financial instruments Strong financial analysis and credit writing skills Working knowledge of legal documentation, valuation reports, and insurance documents Excellent verbal and written communication skills Strong attention to detail and organisational skills Computer literate with good knowledge of Microsoft Office and database systems Team player with a proactive and professional approach Preferably bilingual in English and Urdu and/or Punjabi Key Attributes Collaborative and team-oriented Resilient and adaptable Professional and motivated Detail-oriented with strong organisational skills Customer-focused with excellent relationship-building abilityThis role would suit someone currently working within branch banking, relationship support, SME banking, or corporate banking administration who is looking to further develop their exposure within a client-focused banking environment

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.Expeditions & Fieldwork Officer Department: Directors Office Responsible to: Expeditions & Fieldwork Manager Location: South Kensington, London SW7 Hours: Full Time. 35 hour working week Contract: Permanent Salary: £30,295 to £32,930 per annum depending on experience and qualifications.About Us:The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.About You and the Role:The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.Salary and Benefits:This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.There are a range of benefits at the Society which include the following:Full time working week of 35-hours with core working hours between 10.00am-4.00pm.Flexible working arrangements are available with a mix of office based and home working.25 days annual leave per annum plus public bank holidays.Society closure between Christmas and New Year, in addition to the basic annual leave allowance.Pension scheme - 3% employee, 7.5% employer.Group Life Assurance at four-times basic annual salary.Free annual eye test.Free annual flu vaccination.Cycle to work scheme.Free 24-hour Employee Assistance helpline with available counselling supportApplications must be received by 9.30am on Monday 14 September. Interviews are planned to take place on Wednesday 30 September.Interested?If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.No agencies please.TPBN1_UKTJ

School Data Officer Harrow | September Start Are you an organised and detail-oriented professional with experience in school data and administration? We are recruiting a School Data Officer for a welcoming and supportive school in Harrow, starting September. This is an excellent opportunity to play a key role in supporting the school's data management and administrative functions. The Role: Manage and maintain the school's Management Information System (MIS) Ensure pupil data is accurate, up to date, and compliant Produce reports and analyse data for senior leaders Support attendance, admissions, and census returns Work closely with school staff to ensure the smooth running of data processesWe Are Looking For: Previous experience working with school data or administration Knowledge of school MIS systems (e.g. SIMS, Arbor or Bromcom) is desirable Excellent IT, organisational, and communication skills High attention to detail and the ability to manage confidential information A proactive and reliable approach to workWhat We Offer: Location: Harrow Start Date: September 2026 Full-time, long-term opportunity Competitive daily rate (dependent on experience) Supportive school environment with opportunities for professional development If you're ready for your next opportunity in education, we'd love to hear from you

Evidence and Evaluation OfficerWe are looking for an Evidence and Evaluation Officer to join the team.If you have expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure, then apply today![Job role: Evidence and Evaluation OfficerSalary: £47,509 per annum, plus generous benefitsContract type: PermanentHours: Full-time, 35 hours per week; flexible working consideredLocation: Central London (hybrid working)Closing date: 14 September at 12:00pmInterviews: w/c 28 SeptemberDecision: w/c 5 OctoberStart date: As soon as possibleThe RoleThe Evidence and Evaluation Officer will support the delivery of rigorous and policy-relevant evaluations across priority areas (Supporting Parenting, Strengthening Family Networks, Domestic Abuse, Relationships for Care-Experienced Young People). You'll work with local authorities, third-sector partners and external evaluators to deliver high-quality evaluations employing a range of methods, including randomised controlled trials (RCTs), quasi-experimental designs (QEDs) and implementation and process evaluations (IPEs), to strengthen the evidence base on what supports children and families.We are looking for someone with expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure. The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences.Please refer to the Job Description and the job pack for more information when you click to apply.How to AppyYour cover letter should be structured around the questions below and provide clear, specific examples of your relevant experience.Evaluation experience: Explain where and how you gained your evaluation experience, including specific quantitative research or impact evaluation experience.Commissioning, grant making or proposal writing experience: Explain where and how you gained experience of commissioning work, grant-making, contributing to procurement processes, developing briefs, writing proposals or responding to tenders.Stakeholder management experience: Explain where and how you developed your stakeholder management experience. Please include examples of working effectively with internal teams, external partners and/or delivery organisationsSector experience: Explain where and how you gained experience and knowledge of early help, children's social care, local authority services, or closely related policy or practice areas.The maximum word count is 800 words in total. We suggest aiming for approximately 200 words per question. Your response should be concise while providing enough detail to demonstrate how your experience meets the requirements of the role.The organisation strives to be a great place to work, where everyone is high performing and where together the teams can achieve impact that makes a real difference for vulnerable children and families. Focussig on generating and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. Join an organisation with ambitious aims and our people are essential to it's successYou may have experience in areas such as Imapact, Impact and Evaluation, Research, Policy, Domestic Abuse, Abuse, Evidence and Evaluation.Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFPTPBN1_UKTJ

Partnerships ExecutiveLondon (office-based to support collaboration, with flexibility for some remote working once established)About UsFounded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment.Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.We are now looking for a Partnerships Executive to join us on a permanent, part-time basis, working 15 hours per week across two or three days.Rewards and Benefits of Working at Trinity- Salary of £29,000 - £29,800 per annum pro rata- A generous 27 days annual leave (pro rata), increasing to 29 after five years and 33 days after 10 years, plus bank holidays- A pension scheme is offered with employer contributions of up to 7.5%- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum- Cycle to Work scheme and interest-free season ticket loans available- Free eyesight tests for DSE users and a contribution towards the cost of glasses- 25% store discount in Trinity shops- Life assurance cover- Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party- Regular ballots for donated free tickets and prizes- Access to courses of free counsellingThis is a rewarding opportunity for a relationship-focused professional with experience in partnership support, account management, fundraising, customer service or stakeholder engagement to join our compassionate organisation.Youll have the chance to support people receiving specialist palliative and end-of-life care, ensuring that we can continue to deliver the services people need at potentially the most important time in their lives.Whats more, this part-time role offers a rare chance to combine purposeful work with flexibility, while becoming part of a historic hospice with a strong community presence and an ambitious approach to sustainable retail.So, if youre looking for a role where every relationship can help create more meaningful moments for others, read on and apply today.The RoleAs a Partnerships Executive, you will manage and grow relationships with corporate partners, ensuring they receive an outstanding experience and are inspired to deepen their support.Managing a portfolio of existing partners, you will act as their day-to-day contact and deliver a high-quality stewardship programme through regular communications, impact reporting, recognition and engagement.You will work closely with internal teams to co-ordinate partnership activities, including volunteering, employee engagement, stock donations, collaborations and retail activations.Additionally, you will:- Produce partnership updates, case studies and impact reports- Identify opportunities to increase the value of relationships- Maintain accurate CRM records and partnership plans- Support new partnership opportunities and eventsAbout YouTo be considered as a Partnerships Executive, you will need:- Experience in partnership support, account management, fundraising, customer service or stakeholder engagement- An understanding of partnership management, customer service, fundraising or account management- A proactive, collaborative and solution-focused approach- Excellent communication and relationship-building skills- Strong organisation and time management skills- Attention to detail and excellent administrative skills- The ability to coordinate multiple projects simultaneously- Confidence using Microsoft Office and CRM/database systems- The ability to analyse information and produce clear reports.The closing date for this role is 31st August 2026.Other organisations may call this role Corporate Partnerships Executive, Corporate Partnerships Officer, Partnerships Officer, Corporate Fundraising Executive, Corporate Fundraising Officer, Corporate Partnerships Fundraiser, or Partnerships Fundraiser.Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.We encourage and welcome applications from people of all backgrounds.So, if youre looking for a meaningful role as a Partnerships Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

\n Job Description\n Based at Monifieth High School, Panmurefield Road, Monifieth. \n This job is workstyle 1 – Fixed \n In this workstyle most of your time is spent undertaking the direct delivery of front-line services work. Depending on your role there may be a limited requirement to access a specific council location during the course of the working week if you are not delivering your service at a council location. \n Monifieth High School is seeking an enthusiastic and organised Clerical Officer to join our administrative team. This varied role involves providing high-quality clerical and customer service support, including reception and telephone duties, processing confidential information, data entry, maintaining records, handling financial documents, and supporting staff, pupils and visitors. We are looking for someone with excellent communication, IT and organisational skills, a positive approach to customer service, and the ability to work accurately both independently and as part of a team. \n Please note interviews will be held Monday, 21 September 2026. Requirements\n You must have the ability to become a member of the PVG Scheme. \n Please refer to job outline and person specification for further details and requirements for this job. About Angus Council\n In addition, please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobsandtraining/workingforangus_council for more information about working for Angus Council. The Individual\n We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job: \n Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job. \n

Reporting to senior leadership the successful candidate will support the delivery of information security and cyber security initiatives across the organisation including risk assessments policy maintenance security monitoring audit support incident management and third-party risk reviews. Flexible

On behalf of the MOD, we are looking for Quantity Surveyor x2 (Inside IR35) for a contract which runs to the end of March 2027 and is a hybrid role so does requires up to 2 days a week across 2 locations, 1 role is based in the north of England and the 2nd in south - Catterick in North Yorkshire and Larkhill in Wiltshire. The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad. The Quantity Surveyor (QS) ensures adherence with all DIO processes and operating procedures. The objective of the cost management function within DIO Accn is to provide timely and accurate cost management support and information to the Operational delivery teams. The function is responsible for the engagement of internal and external cost management resources both in enabling and assurance capacities. This role provides the intelligent client interface with industry in relation to cost management. The QS will lead and manage cost management support in delivery of accommodation related projects within the Service Family Accommodation (SFA) Estate portfolio, ensuring that outputs meet quality, time and budget expectations. Operating at a Senior Executive Officer (SEO) level, the QS will ensure public funds achieve optimal value for money while mitigating commercial risks, support strategic priorities, ensure compliance with MOD and government standards and commitments and contribute to the continuous improvement of housing services across the Defence Estate. As a Quantity Surveyor, your main responsibilities will be: Lead the preparation of feasibility estimates, cost plans, and bills of quantities. Manage project budgets and compile detailed regular financial forecasts. Undertake value engineering to drive efficiency in public spending. Resolve contract disputes, compensation events, and variation claims appropriate to individual projects Conduct detailed financial evaluations of contractor proposals, valuations and final accounts through evaluation of construction works submissions, reviewing calculated quantities of materials for the build, including labour and work costs Investigate and escalate supplier issues where necessary, supporting remediation planning and compliance assurance. Develop and maintain strong, professional relationships with a wide range of internal and external stakeholders, including service families, housing officers, suppliers and DIO colleagues. Act as a focal point of contact for queries, updates, and project related cost issues within the assigned region. Facilitate regular engagement forums, briefings and site visits with stakeholders to provide project updates, gather feedback and manage expectations. Work collaboratively across functions and delivery partners to resolve challenges, remove blockers and promote cohesive, customer focused outcomes. Support the embedding of a positive stakeholder culture that values openness, trust, accountability and continuous improvement in housing delivery services. Ensure all reporting aligns with MOD, DIO and IPA project assurance frameworks. Maintain a robust audit trail for key decisions and project changes, ensuring transparency, accountability and readiness for internal and external scrutiny (e.g. assurance reviews, audits, ministerial queries) Promote a culture of evidence-based decision making through clear, accurate and consistent reporting. Essential Skills Experience as a Quantity Surveyor across residential buildings within either the public or private sectors Demonstratable experience in supplier / contract management, cost and value management including assurance against KPIs, handling underperformance, and supporting remediation. Experience using project documentation tools, (e.g. RAID logs, highlight reports, risk registers, delivery dashboards) Stakeholder engagement at all levels across the business Ability to manage complex or multi-site projects, balancing competing priorities, risk and dependencies. Excellent interpersonal and communication skills. Desirable Skills Experience in contracting through Frameworks e.g. Crown Commercial Services would be highly beneficial Qualifications A relevant degree in Quantity Surveying or Commercial Management would be highly beneficial Chartered status with a relevant body is highly beneficial Prince or AMP qualification is desirable would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different. TPBN1_UKTJ

Philanthropy Executive London, W2 (with hybrid working and travel between hospital sites in West London) About Us Were Imperial Health Charity, an organisation that helps our hospitals do more through grants, arts, volunteering, and fundraising. We support the five hospitals of Imperial College Healthcare NHS Trust: Charing Cross, Hammersmith, Queen Charlottes & Chelsea, St Marys, and the Western Eye. We are now looking for a Philanthropy Executive to join us on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £41,680 per annum (with the potential to progress based on annually reviewed performance) - 25 days holiday per year plus bank holidays (We'll increase your holiday entitlement by one day per year up to 29 days, and after five years service, well increase this to 33 days) - An extra days holiday to be taken one week either side of your birthday - Pension (with employer contributions of 10%) - Sick pay - Support towards healthcare costs, including eye tests and dental, and access to mental health support through counselling - Additional access to gym discounts - Interest-free season ticket loan - Death-in-service benefit - Staff arts club, including free entry to London galleries - Access to a range of high street and online discounts This is a rewarding opportunity for an experienced fundraiser with strong relationship management skills and a track record of securing significant gifts to join our compassionate organisation. From developing persuasive proposals to nurturing long-term support, youll lead fundraising that can unlock vital resources and create a lasting difference across five major London hospitals. Whats more, youll be able to strengthen your experience whilst having access to hybrid working, a 10% employer pension contribution and strong health and wellbeing support within a role that combines purpose with a genuinely supportive package. So, if youre ready to turn powerful relationships into meaningful support for Londons hospitals and the people who rely on them, read on and apply today. The Role As a Philanthropy Executive, you will help secure transformative funding from major donors, trusts and foundations, and corporate partners to support our hospitals and fundraising priorities. You will manage and develop a small portfolio of supporters while growing our mid-value donor programme, building strong relationships and delivering excellent stewardship to increase engagement, retention and income. Alongside supporting the development of compelling proposals and donor communications, you will lead smaller fundraising projects from concept to delivery and help identify new funding opportunities to maintain a strong prospect pipeline. Additionally, you will: - Support fundraising events and the annual Winter Appeal - Manage philanthropy enquiries and donations - Maintain accurate supporter records and philanthropy processes - Promote our work to NHS colleagues and external stakeholders About You To be considered as a Philanthropy Executive, you will need: - Experience of major gift, trusts and foundations and/or corporate fundraising, or in a similar role - Experience of relationship management and stewardship of supporters, soliciting up to four or five figure gifts through face-to-face asks and/or funding proposals - Proven experience of working collaboratively with internal and external stakeholders - The ability to analyse complex information and compile it into concise, powerful and persuasive funding proposals - Excellent networking and interpersonal skills - Excellent IT skills, in particular Microsoft Excel, Word, PowerPoint and fundraising databases - To be educated to degree level or equivalent relevant professional experience - Professional development or training in fundraising, prospect research, data analysis, or charity governance - Membership of a relevant professional body or a willingness to work towards this All job offers with Imperial Health Charity are subject to satisfactory pre-employment checks and references. The DBS check level required for this role is enhanced. The closing date for this role is 11:30pm on Wednesday 2nd September 2026. Shortlisted candidates will be invited to first-round interviews at our office on Monday 7th and Tuesday 8th September 2026. Successful candidates will be invited to a second final-stage interview. Other organisations may call this role Fundraising Executive, Charity Fundraising Executive, Fundraising Appeals Executive, Major Donor Fundraising Executive, Trusts & Partnerships Executive, Partnerships Executive, Corporate Fundraising Executive, Fundraising Development Executive, or Senior Fundraising Officer. Webrecruit and Imperial Health Charity are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if youre looking for an impactful role as a Philanthropy Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: £22.02 - £24.48 per hour PAYE | £28.71 - £31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Internal Communications Officer Harrow £250.00 per day PAYE + 28 days holiday (£65,000.00 per annum) Ongoing contract Hybrid Location: HA3 Role Reporting into the Head of Communications, you will be a key player in the Council’s Communications function Develop, implement and evaluate integrated communications strategies and solutions to promote and support Harrow’s services, policies and objectives, manage reputation, change behaviour and promote resident engagement. Uphold and promote the reputation of Harrow Council in traditional and digital media Advise senior officers, members, colleagues and external partners on a range of reputational and communications issues Work with senior officers and senior councillors, including the Leader and Portfolio Holders on public affairs and lobbying campaigns Contribute to the communications teams’ income generation targets Answer media enquiries in a timely fashion and effectively use the media to promote Council services, policies and objectives Play a key role in the production of high-quality promotional materials and Harrow’s main communications channels (internal and external) including the Harrow People magazine, MyHarrow enewsletter, social digital media, the website, intranet, yammer, and staff newsletter. Identify positive stories about the work of the council and its staff, through effective relationships across the Council and Members. Support/lead on the delivery of consultations corporately Act as the Council’s lead liaison with stakeholders’ communications teams Support the delivery of internal communications and staff engagement, reviewing staff feedback to assess the effectiveness of staff communications. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Environmental Health Officer / Enforcement Officer We are currently seeking an experienced Environmental Health Officer / Enforcement Officer to join our Health & Safety Enforcement Team This is an excellent opportunity for a qualified professional with current health & safety enforcement experience to manage a varied caseload of proactive and reactive enforcement work. Location: Wembley, London Hours: 36 hours per week Working Pattern: Hybrid with flexible and remote working available Rate: Negotiable Key Responsibilities Manage a diverse caseload of health & safety enforcement work. Undertake proactive inspections and reactive investigations. Investigate health & safety complaints and RIDDOR notifications. Take appropriate enforcement action in line with current legislation. Ensure compliance with relevant health & safety laws and guidance. Essential Requirements Current experience in health & safety enforcement. A recognised professional qualification to undertake health & safety interventions, such as: Diploma, BSc or MSc in Environmental Health NEBOSH qualification Registration with the CIEH. Strong working knowledge of health & safety legislation. Experience investigating health & safety complaints, RIDDOR notifications and enforcement action. Excellent communication, organisational and case management skills. If you are an experienced Environmental Health professional looking for a flexible hybrid opportunity within a busy enforcement team, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Licensing & Enforcement Processing Officer Location: Wembley, Middlesex, HA9 and Hybrid working with 3 days a week in office Pay Rate: £18.65 per hour PAYE Contract: Temporary – Up to 6 Months We are recruiting on behalf of our client for five temporary Licensing & Enforcement Processing Officers to support the Licensing Service during a critical period of change. They are currently managing a backlog of approximately 1,600 licence applications that must be processed ahead of a major system migration. This is an excellent opportunity to join a busy, supportive team and play a key role in ensuring applications are processed accurately and efficiently. Key Responsibilities Process a high volume of licence applications in line with council procedures and service standards. Review applications for completeness and accuracy, requesting additional information where Maintain accurate records and update internal systems. Respond to enquiries from applicants and stakeholders in a professional and timely manner. Support the Licensing team with a range of administrative and processing duties as required. Ensure all work is completed within agreed timescales while maintaining a high level of accuracy. About You Previous experience in administration, processing, or a similar office-based role. Strong attention to detail and excellent organisational skills. Ability to manage a busy workload and meet deadlines. Confident using Microsoft Office and database systems. Excellent written and verbal communication skills. Experience within licensing or local government is desirable but not essential. If you're an organised and detail-focused administrator looking for your next opportunity, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

DBS Level: Basic About The Role We are seeking a Property Transaction Officer tosupport the delivery of our property disposal programme, including the sale of the PRS Investor Portfolio and other non-core, tactical asset disposals. Working closely with the Senior Property Transaction Manager and Head of Service, you will play a key role in coordinating the end-to-end sales process once assets have been identified for disposal. This is a varied and fast-paced role requiring strong organisational skills, attention to detail and the ability to work collaboratively with a wide range of stakeholders and professional advisors. Key Responsibilities Deliver day-to-day tasks and activities within the property sales and disposal programme. Process documentation and data accurately and withinagreed deadlines. Lead stakeholder liaison where required, ensuring timely delivery of information and actions. Gather, manage and coordinate property data from internal and external sources. Take ownership of allocated project elements within the wider sales programme. Produce performance and progress information for review by senior management when required. Support senior management by working with appointed consultants and professional advisers. Attend meetings, provide updates and, where appropriate,lead discussions with internal and external stakeholders Deputise for the Senior Property Transaction Manager on sales programme matters when necessary. Ensure all programme documentation is maintained to a high standard of accuracy and professionalism. Promote collaboration, continuous improvement and thesharing of good practice. Work transparently with a strong focus on customer experience. More About You GCSEs (or equivalent) including Maths and English Degree in a relevant subject - Desirable Experiencesupporting projects or programmes, ideally within a property or asset-related environment. Strong organisational skills and attention to detail Proven experience delivering high-quality outcomes in a pressured environment. Advanced MS Office skills, particularly Word, Excel, PowerPoint and Outlook Ability to produce clear, concise written information and reports. Experience working effectively with internal and external stakeholders. * Strong relationship-building skills and confidence when working with others. Why Join Us This role offers the opportunity to gain valuable experience within a strategic property and asset management function, working on high-profile disposals that support wider organisational objectives. You’ll be supported by experienced professionals and encouraged to develop your skills in a collaborative, customer-focused environment. About Us A2Dominion is more than a housing provider. We are a not‑for‑profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities. Choosing Us Is Easy As an A2Dominion employee, you’ll enjoy a meaningful role with the flexibility,support, and benefits you need to thrive. For this role, our offer includes: 25 days’ holiday (plus Bank Holidays), rising to 28 days after 3 years’ service. Up to 8% contributory pension A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family Access to a wide range of staff discounts Investment in your learning and development. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at (url removed). We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. Becci Zapala is managing this vacancy – (url removed)

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity

Job Title: Records Officer Location: Ealing (Hybrid working, 3 days office / 2 remote, after training) Hourly rate £19.46 PAYE / £25.34 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough. What You'll Be Doing: Maintain and improve electronic and paper records systems across Children's Services. Ensure compliance with GDPR and retention policies. Coordinate Access to Records requests and liaise with internal teams and external agencies. Support data quality and integrity on the MOSAIC system. Provide reports and insights to senior managers and contribute to statutory returns. Lead on archiving, scanning, and retrieval of sensitive records. Champion a culture of excellent information and records management.What We're Looking For: Strong administrative experience in a fast-paced environment. Experience using the MOSAIC system. Excellent organisational skills and attention to detail. Ability to manage competing deadlines and prioritise effectively. Knowledge of data protection legislation and confidentiality protocols. Strong communication skills and a collaborative approach. Confidence in supporting colleagues and improving data processes.Desirable Skills: Experience in Children's Services or a similar setting. Experience using MOSAIC (desirable) Ability to analyse and improve current systems and workflows. Familiarity with Freedom of Information and Subject Access Requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Technical Repairs Support Officer Location: Ealing, West London, W5 2HL - Full Time Office Based Hourly rate: £22.02 PAYE / £28.71 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 9am-5pm, 35 hours ASAP Start About the Role We are seeking an experienced Technical Repairs Support Officer to provide a technically informed and customer-focused service for residents reporting housing repairs. You will use your repairs diagnostic knowledge to accurately identify issues, raise and allocate repair jobs, liaise with contractors, and ensure repairs are progressed efficiently from initial contact through to completion. This is a fantastic opportunity for someone with a background in social housing repairs and contact centre operations, who can combine excellent customer service skills with strong technical knowledge. Key Responsibilities Diagnose and assess housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to the appropriate contractors or technical teams. Monitor repair progress and support the management of work in progress. Manage and reconcile variation orders and maintain accurate records. Communicate clearly with residents, providing updates and explanations throughout the repair process. Support complaint resolution and deliver excellent customer service. Work collaboratively with surveyors, contractors and internal stakeholders to achieve positive outcomes for residents. Essential Skills & Experience ✅ Contact Centre experience ✅ Social Housing Repairs Diagnostics experience ✅ Strong customer service and communication skills ✅ Experience diagnosing repairs and allocating works orders ✅ Ability to explain technical information in a clear and accessible way ✅ Strong problem-solving skills and attention to detail ✅ Experience using housing management, repairs or telephony systems ✅ Ability to manage multiple priorities in a fast-paced environment What We're Looking For The ideal candidate will have previous experience within a social housing repairs environment and be confident handling resident enquiries, diagnosing repair issues, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Temporary Accommodation Compliance Officer Location: Ealing, West London, W5 2HL (Hybrid Working - 3 days per week in the office) Rate: £23.05 PAYE / £30.09 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 35 hours Start Date: ASAP About the Role We are seeking a highly motivated and experienced Temporary Accommodation Compliance Officer to join our Housing team. This is an excellent opportunity to play a vital role in ensuring the effective management and compliance of temporary accommodation services, supporting residents and helping to maintain high standards across the accommodation portfolio. The successful candidate will be responsible for monitoring accommodation compliance, supporting tenancy management functions, liaising with landlords and accommodation providers, and ensuring that all accommodation is managed in accordance with relevant legislation, policies and procedures. Key Responsibilities Manage and monitor a portfolio of temporary accommodation properties. Ensure accommodation providers comply with contractual and regulatory requirements. Support the management of tenancy issues and the ending of tenancies through the appropriate legal processes. Conduct property inspections and monitor accommodation standards. Work collaboratively with internal departments, landlords, housing providers and external agencies. Maintain accurate records and provide timely reports on compliance and performance. Assist in achieving positive housing outcomes for residents placed in temporary accommodation.About You To be successful in this role, you will have: Experience of working within a homelessness and/or housing environment. Experience of ending tenancies through the appropriate legal process. Experience of managing a portfolio of accommodation. Strong organisational and case management skills. Excellent communication and stakeholder management abilities. The ability to work effectively in a fast-paced environment and manage competing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

An exciting FMCG client is looking to strengthen their team with a Health & Safety Officer based at their site in South West London. Working closely with the Group HSE Manager and site management team, you will play an important role in supporting the site's HSE vision and continually improving its health and safety culture. The role will involve championing and advocating HSE controls and standards across the site, supporting risk assessment activity, reviewing hazard reports, and helping to ensure functional compliance with all relevant health and safety requirements. You will also be responsible for producing and maintaining HSE reports, spreadsheets and KPIs, analysing HSE data to identify trends and areas of concern, and following up on outstanding actions. Full training, coaching and mentoring will be provided, making this a great opportunity for someone at entry to mid-level who is keen to develop their HSE knowledge and experience within a leading FMCG environment. Ideal Candidate: • Experience working within an FMCG company. IOSH Occupational Health & Safety qualification, working towards or with a NEBOSH Certificate. Strong administrative and organisational skills, with excellent attention to detail. Confident using Microsoft Office, particularly Excel and other reporting tools. Proactive approach to identifying hazards, managing actions and improving HSE standards. Able to analyse HSE data, identify trends and escalate issues appropriately. A strong understanding of the importance of positive safety behaviours and HSE culture. Comfortable working both independently and as part of a wider team. Able to manage multiple tasks accurately and effectively, sometimes to tight deadlines. If you believe you have the skills, experience and personality to fit these requirements and are looking for an opportunity to develop your Health & Safety career within the FMCG sector, please get in touch with Will Malcolm at or by calling (phone number removed). By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. Our privacy policy can be found on our website. At your request, this can also be sent to you

We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Solutions service. The role will focus on providing front-line housing advice, assessing Housing Register applications and supporting statutory reviews and complex housing cases. The Role ·Providing housing advice to customers by telephone, email and face-to-face. ·Assessing and maintaining Housing Register applications under Part VI of the Housing Act 1996. ·Making statutory decisions in line with the Allocation Scheme and relevant legislation. ·Registering and supporting statutory housing reviews. ·Supporting complaints, MP/Councillor enquiries and complex housing cases. ·Liaising with Legal Services, solicitors and partner agencies. ·Maintaining accurate case records across housing systems. Key Requirements ·Experience within Housing Solutions, Housing Needs or Allocations. ·Experience assessing Housing Register applications. ·Good knowledge of Part VI of the Housing Act 1996. ·Knowledge of Part VII would be advantageous. ·Experience providing front-line housing advice. ·Experience using housing systems such as Locata, I-World or similar. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Solutions Officers, Allocations Officers, Housing Register Officers, Housing Options Officers and Housing Needs Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Relationship Support Officer Harrow, London £30,000 - £35,000 Permanent | Full-Time Office-Based - 5 Days Per Week We are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow. This is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration. Key Responsibilities Support Relationship Managers with the day-to-day management of client portfolios Prepare and process credit proposals, including balance sheet, cash flow, and income statement analysis Review documentation, account activity, payment history, and facility information Maintain strong relationships with existing customers and respond promptly to client queries Monitor account performance, credit movements, overdue documents, and payments Support renewals of limits, insurance policies, stock reports, and facility documentation Liaise with internal departments including Operations and Credit to ensure efficient customer servicing Attend client meetings alongside Relationship Managers where required and prepare call reports Ensure accurate record keeping and adherence to internal processes and regulatory standards Requirements Minimum 2 years' banking experience University degree or equivalent qualification Understanding of banking products and financial instruments Strong financial analysis and credit writing skills Working knowledge of legal documentation, valuation reports, and insurance documents Excellent verbal and written communication skills Strong attention to detail and organisational skills Computer literate with good knowledge of Microsoft Office and database systems Team player with a proactive and professional approach Preferably bilingual in English and Urdu and/or Punjabi Key Attributes Collaborative and team-oriented Resilient and adaptable Professional and motivated Detail-oriented with strong organisational skills Customer-focused with excellent relationship-building abilityThis role would suit someone currently working within branch banking, relationship support, SME banking, or corporate banking administration who is looking to further develop their exposure within a client-focused banking environment

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administration and processing of the crisis resilience fund (includes housing payments previously known as discretionary housing payment) Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Our client Brent Council is looking for a Part-time Child Protection Advisor or IRO to join their team. Job Purpose: To contribute to the provision of an effective child protection service by chairing multi-agency Child Protection conferences. To provide expert safeguarding advice and consultation to the department and outside agencies. To quality assure multi-agency service delivery and support and challenge practice in the best interest of our most vulnerable children and young people. To identify and promote areas of good practice and contribute to practice improvementPrincipal Accountabilities and Responsibilities: To chair Child Protection Conferences using Signs of Safety methodology. Drive the use of Signs of Safety across the multi-agency partnership. To provide expert advice and consultation on all child protection matters to Service Managers, Team Managers and Social Workers in the department and members of outside agencies. To chair or attend sub-committees, undertaking delegated tasks providing routine and ad hoc reports and providing information and analysis of current research and practise development. Drive good practice around CSE including chairing CSE Strategy meetings and complex strategy meetings. Ensure the LADO role is embedded across the partnership including promoting the LADO role and ensuring learning from LADO issues leads to practice improvements Contributing to the overall effectiveness of services to children and young people. Develop areas of safeguarding practice expertise and delivering training and workshops to promote these areas. Chair strategy meetings and complex strategy meetings where appropriate. CYP representative to multi-agency forums such as MAPPA, MARAC and VAWG. To provide training both within the Division and the LSCB network. To develop and drive practice across CYP and the partnership in key practice areas. To develop and implement new and innovative methods of safeguarding children and embed them into all services for children and young people. To carry out Local Authority Designated Officer functions. To deputise for the Safeguarding Manager when required.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

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