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Senior Systems Support OfficerRickmansworth, HertfordshireAbout UsThree Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood at a short drive away.At a glance- 700 historic assets and 22 conservation areas, with 77% of the district in the Green Belt- 1,914 NNDR registered businesses with the economy providing 39,000 jobs- Very low crime rate- The district ranks highly for business registrations and start-ups, with a highly skilled and trained workforce and high employment levels, with GVA and weekly earnings above averageWe’re proud that so many people choose to live, work and visit here, and even prouder that our brilliant team loves working here too! In our latest staff survey, 88% said they find their work fulfilling and rewarding, over 90% said they can rely on their colleagues, and nearly 90% felt they have meaningful goals to aim for.We are now looking for a Senior Systems Support Officer to join us on a permanent, part-time basis, working 20 hours per week.The Benefits- Salary of £33,106 - £37,408 per annum (pro rata)- 29 days’ holiday per annum (pro rata)- Generous employer pension contribution- Life assurance- Flexible working- Career development opportunities- Free on-site parking- Cycle-to-work scheme- Discounted leisure centre membership- Employee volunteering schemes- Access to discounted activities and days outThis is an exciting opportunity for a technical administration, project management, auditing or ICT professional with specialist knowledge of Idox Uniform or similar applications to join our supportive organisation.In this varied position, you’ll have the chance to bring your technical expertise to a role where your contribution will be visible and valued as you combine practical systems support with project work, training, and system improvements.What’s more, this part-time role will allow you to do meaningful, specialist work while maintaining more time for life beyond work.So, if you’re ready to bring your systems expertise to a role with variety, flexibility and purpose, apply now and take your next step with us!The Role As a Senior Systems Support Officer, you will provide specialist ICT system support to our Regulatory Services function, ensuring key applications operate effectively and meet service needs.You will manage and support systems, including Idox Uniform, Exacom and other Idox applications, whilst assisting users with day-to-day system management and working with internal teams, partners and software providers to maintain and improve performance. Alongside this, you will support training for system users, maintain procedures and documentation, and help identify opportunities for system improvements, ensuring ICT systems remain effective, compliant and aligned with service priorities.Additionally, you will:- Liaise with software providers, council departments, partners and other authorities- Set up new users and maintain appropriate system access and security permissions- Produce system access and audit reports and ensure updates are tested and implemented- Co-ordinate upgrades and implement new systems- Assist in developing business cases and project documentation for new systems- Monitor service performance through feedback and data analysis- Assist with monitoring ICT system budgets and related hardware and softwareAbout YouTo be considered as a Senior Systems Support Officer, you will need:- Experience in technical administration, project management, auditing or ICT- Experience of working across professional and technical boundaries- IT literacy with specialist knowledge of Idox Uniform or similar applications- The ability to project manage alongside multi-disciplinary teams- The ability to negotiate and create positive solutions with a variety of stakeholders- The ability to effectively manage resources, including people and budgets- The ability to analyse and interpret a range of data- Basic knowledge of planning, licensing, and other functions of the DirectorateA basic DBS check will be carried out for this post.The closing date for this role is 30th March 2026.Other organisations may call this role Senior Application Support Analyst, Senior Systems Analyst, Senior IT Systems Officer, Senior IT Systems Support Analyst, Senior Business Systems Analyst, Senior Applications Support Officer, Systems Support Analyst, or IT Systems Administrator.Webrecruit and Three Rivers District Council are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re seeking your next challenge as a Senior Systems Support Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

MS667 - Back Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: • You will be responsible for the delivery and management of the following back office IT services:, • Management of user access, permissions and data security for shared drives and core systems., • Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms., • Oversight of servers, networks, storage, databases and active directory services., • Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security., • Operational alignment with cyber security for controls, tools and compliance requirements., • Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure., • Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies., • Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction., • Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement., • Benchmark services and costs against market standards to ensure efficiency and value for money., • Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model., • Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management., • Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements., • Manage risks associated with back office services, maintaining audit readiness and operational resilience., • Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption., • Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains., • Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use., • Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres)., • Experience managing IT services in a multi-vendor, outsourced environment., • Experience supporting key applications (Microsoft 365)., • Strong stakeholder management and relationship-building skills., • Experience with ITIL and SIAM methodologies., • Experience in incident, problem and change management., • Experience managing budgets and cost allocation., • Business-focused, service-driven mindset., • Familiarity with back office business processes and systems., • Excellent communication and presentation skills., • Ability to produce high-quality documentation and reporting., • Self-motivated, results-oriented, able to work independently and in teams., • IT service management (ITIL, SIAM)., • Competent in incident, problem and change management., • Stakeholder engagement and communication., • Service portfolio and catalogue management., • Budget and financial management., • Vendor management., • Process improvement and governance., • Business analysis and requirements gathering., • Technical knowledge of infrastructure and hosting., • Security clearance may be required., • Willingness to work flexibly, including outside normal working hours if required., • Willingness to travel to other locations, suppliers or vendors as needed.

IT Service Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500/month car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Manager to take ownership of end-to-end IT service delivery across core infrastructure and enterprise technology platforms. This role is critical to ensuring the stability, performance, and scalability of foundational IT services that underpin the entire business. Operating in a multi-vendor, outsourced environment, you will drive service excellence, governance, and continual improvement across hosting, networks, enterprise applications, cybersecurity tooling, and site infrastructure. You will work closely with internal teams and external partners, applying SIAM principles to coordinate cohesive, high-quality service delivery aligned with SLAs, compliance standards, and business goals. Key Responsibilities End-to-End Service Management • Own the lifecycle of back office services—from design and transition through to operation and retirement., • Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies., • Align service delivery to business outcomes such as stability, cost optimisation, and risk reduction., • Conduct quarterly value reviews with stakeholders., • Coordinate internal teams, global IT, and outsourced suppliers under a unified governance model., • Ensure consistent processes, standards, and performance across all partners., • Analyse service trends and lead improvement initiatives in stability, automation, and efficiency., • Deliver structured service reviews and improvement roadmaps., • Ensure adherence to IT policies, cybersecurity standards, and audit requirements., • Work with Service Managers across other domains to deliver frictionless end-to-end IT services., • Partner with Product Management, Architecture, and Vendor Management to ensure strategic alignment. Essential Experience: • Strong background managing infrastructure services (servers, networks, hosting, storage, databases, AD, data centres)., • Experience in multi-vendor or outsourced delivery environments., • Proficiency supporting enterprise applications including Microsoft 365., • Excellent stakeholder management and communication skills., • Strong ITIL and SIAM expertise., • Experience across incident, problem, and change management., • Comfort with budget oversight and cost allocation., • Experience leading teams within a matrix environment., • Knowledge of back office business processes and systems., • Strong analytical and process-improvement mindset.

Group Consolidations Experience – Financial Controller Role PurposeThe Group Financial Accountant is responsible for preparing and reviewing consolidated financial statements for the corporate group, ensuring compliance with IFRS/local GAAP and internal reporting standards. This role provides stakeholders with accurate and timely financial information that reflects the group’s overall financial position and performance, supporting strategic decision-making. Key Responsibilities • Prepare consolidated financial statements for the group, including a balance sheet, income statement, cash flow, and equity statements., • Ensure elimination of intra-group transactions and balances during consolidation., • Maintain and update group structure and ownership records for accurate reporting., • Support monthly, quarterly, and annual group reporting cycles., • Liaise with subsidiaries to ensure timely submission of financial data and compliance with group accounting policies., • Assist with audit preparation and respond to auditor queries related to consolidation., • Monitor changes in IFRS and local GAAP standards and implement necessary adjustments., • Provide analysis and commentary on group financial performance for senior management., • Support system improvements for consolidation processes (e.g., ERP or consolidation tools like Hyperion, SAP BPC, or OneStream)., • Develop and maintain group accounting policies and ensure consistent application across entities., • Drive process improvements to enhance efficiency and accuracy in consolidation and reporting., • Collaborate with FP&A teams to align actuals with forecasts and budgets., • Support M&A activities, including integration of new entities into the consolidation process., • Ensure compliance with regulatory and statutory requirements across multiple jurisdictions.Skills & Qualifications, • ACA/ACCA/CIMA qualified (or equivalent)., • Strong knowledge of IFRS and consolidation principles., • Experience in group reporting and multi-entity consolidation., • Advanced proficiency in Excel and familiarity with consolidation software., • Excellent analytical, problem-solving, and communication skills., • Ability to work under pressure and meet tight deadlines.Preferred Experience, • Previous experience in a multinational or multi-entity group., • Exposure to ERP systems and financial reporting tools., • Audit background (Big 4 or mid-tier) desirable.Key Competencies, • Attention to detail and accuracy., • Strong stakeholder management., • Ability to interpret complex financial data and present insights clearly., • Proactive approach to process improvement and compliance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4756266

IT Service Delivery Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500 monthly car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Delivery Manager to take ownership of end-to-end IT service delivery across their front office environment. This is a key leadership role responsible for ensuring services consistently deliver business value, operate efficiently, and meet the needs of a fast-paced organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with business stakeholders and internal technology teams. Key Responsibilities Service Leadership & Business Partnership • Build trusted relationships with stakeholders to understand business drivers and ensure IT services support operational performance., • Manage the lifecycle of all front office services: from design to operation and improvement., • Maintain accurate Service Catalogue, CMDB, and hardware/software repositories., • Ensure smooth transition of new or changed services into operations., • Service Desk & end-user support, • Desktop, laptop & tablet provisioning/repair, • Software asset management & licensing, • Mobile phone services, • Peripherals & accessories support, • Printing/scanning services, • Integrate processes across internal teams and external suppliers., • Ensure all vendors adhere to standards and governance frameworks., • Monitor SLAs, KPIs and drive service improvements., • Ensure timely resolution and drive root cause prevention., • Lead initiatives to enhance user experience and service efficiency. Essential Experience: • Strong background managing end-user workplace services (service desk, devices, mobile, printers, software licensing)., • Proven delivery in multi-vendor or outsourced IT environments., • Expertise in IT Asset Management, ITIL and SIAM., • Excellent stakeholder management and communication skills., • Solid experience in incident, problem, and change management., • Comfortable managing budgets and reporting service performance., • Familiarity with front office business processes., • Experience leading operational teams of 6–10 people.

• QA Officer – Medical Devices (Wound Care), • Watford Area, Hertfordshire – 100% On‑Site, • Full-Time, Permanent role Minimum 2 Years’ QA Experience in Medical Devices Required Cpl Life Sciences is partnering with a growing and innovative medical device organisation specialising in advanced wound care products. The company is committed to improving patient outcomes through safe, effective, and high‑quality medical technologies. The business is seeking a dedicated Quality Assurance Officer to strengthen its Quality team. As the QA Officer, you will play a key role in maintaining and enhancing the organisation’s Quality Management System (QMS) to ensure full compliance with ISO 13485 and UK medical device regulations. This is an on‑site role based in Hertfordshire, ideal for someone who thrives in a hands‑on, collaborative environment. You’ll support quality activities across production, design, and supply chain functions, helping the business maintain high standards and continue its impressive growth trajectory. Key Responsibilities • Maintain and support the ongoing development of the ISO 13485-compliant Quality Management System., • Review, update, and approve quality documentation including SOPs, CAPAs, deviations, and change controls., • Support internal audits and contribute to audit readiness for external audits and regulatory inspections., • Manage document control, ensuring accuracy and compliance across the organisation., • Assist with product release processes, batch record reviews, and device history documentation., • Participate in complaint investigations, non-conformance reviews, and root‑cause analysis., • Collaborate with cross‑functional teams including R&D, Manufacturing, and Regulatory Affairs to ensure quality expectations are met., • Help drive continuous improvement initiatives across the quality function. About You Essential: • At least 2 years’ experience working in Quality Assurance within the medical device industry., • Strong working knowledge of ISO 13485 and medical device regulatory requirements., • Experience with CAPA, non‑conformances, document control and QMS processes., • Excellent attention to detail and strong organisational skills., • Experience working with wound care or similar Class I / II medical devices., • Exposure to internal auditing or supplier quality activities. What’s on Offer • Opportunity to join a small but growing, fast‑moving medical device business with a mission‑driven culture., • A hands‑on, impactful QA role where your work directly supports product safety and patient outcomes., • Supportive team environment with genuine potential for career development. Please note this role does not offer job sponsorship, and you MUST be able to work in the UK with no restrictions now or in the future. For more information, please contact

Working options | Office-based with optional rotational remote working in line with divisional requirements Working pattern | Full time Working hours | 37.5 (Monday – Friday) hours per week Reports to | Head of Legal and COFA What we’re looking for: To lead the day-to-day financial operations of Landlord Action, ensuring full compliance with the Solicitors Regulation Authority (SRA) Accounts Rules. The role will oversee all legal cashiering activities, maintain rigorous financial controls, and support the production of high-quality management reporting. The Legal Cashier Lead will utilise strong management accounts knowledge and extensive experience within an SRA-regulated environment to safeguard client money, uphold regulatory standards, and contribute to effective financial decision-making across the business. Responsibility and accountability: • Lead all client and office account operations in full compliance with the Solicitors Accounts Rules (SAR), maintaining up-to-date regulatory knowledge., • Authorise payments, transfers and reconciliations, ensuring strong internal controls and prompt resolution of discrepancies., • Oversee daily, weekly and monthly bank reconciliations and monitor residual client balances., • Maintain and enhance financial controls, audit trails, AML procedures, and overall compliance standards., • Act as the primary contact for SRA accounts-related queries and lead preparation for internal/external audits., • Support management accounting, including monthly P&L, financial performance reporting, budgeting, forecasting and KPI analysis., • Monitor cash flow, working capital, fee earner profitability, aged debt and disbursement processes., • Oversee billing, invoicing and supplier payment processes., • Supervise and develop legal cashier(s) and drive process improvements across the finance function., • Build effective working relationships with legal, operational and leadership teams. People management • Daily line management of Legal Cashier(s). Where other teammates undertake similar work, to provide advice, guidance, and feedback directly to those teammates, • Attend all training and briefing sessions relevant to people management, • Conduct recruitment and onboarding practices in line with established Company procedures, • Make sure all teammates complete allocated mandatory learning within specified deadlines each year, • Make sure all teammates are appraised throughout the financial year in accordance with Company guidelines, identifying and providing areas for development or additional training in consultation with the People team where appropriate, • Make sure all absences and disciplinary issues are handled in accordance with Company guidelines; absences must be recorded on Company systems and return to work interviews conducted within laid down timescales, • Potential disciplinary issues should be raised and discussed with the People team with mutual agreement being reached as to the way forward. Should any disciplinary meetings (informal or formal) with teammates be necessary, full notes are to be taken, and the People team are to be kept informed, • Foster a culture of collaboration, continuous learning, and high performance within the team, aligned with Company values, • All the above are to be managed in accordance with the Company values and established HFIS procedures Personal responsibilities: • Adhere to all HFIS and Brown and Brown (Europe) policies and procedures, • Act in line with HFIS company values at all times, • Complete all allocated regulatory topics (My Learning) within specified deadlines each year, • Make sure all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to your line manager Experience, knowledge and skills needed: • Significant experience in legal cashiering within an SRA-regulated law firm., • Demonstrable experience in legal cashiering or a similar finance role within a law firm with a strong understanding of legal financial processes., • Proficient with legal accounting systems (LEAP desirable), Xero, and advanced Excel (pivot tables, lookups, reporting)., • Proven experience producing management accounts and working with external auditors/accountants., • Experienced in supervising or mentoring finance staff., • High accuracy, strong analytical and problem-solving skills, and the ability to work independently., • Excellent communication, organisational and prioritisation abilities, with confidence liaising at senior levels.

Audit & Accounts Senior - Borehamwood - £50-55,000My client, who are a trusted business advisor renowned for serving entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats.They are looking to add a qualified Audit & Accounts Senior to their rapidly growing team.You shall be working on a mixed portfolio of successful commercial clients and carrying out:- Leading client audit engagements (planning to completion) and ensuring compliance with legislation and regulatory requirements- Identification of key risk areas in the audit planning process whilst tailoring audit programs accordingly- Preparation of audit planning memorandum, programs and budget in a timely manner- Conducting substantive and compliance testing, as well as evaluating and resolving errors as necessary- Managing and co-ordinating the audit team to keep within the allocated time and budget- Investigating audit review queries and providing recommendationsGiven the size of this organisation, there would most definitely be progression involved, but the role of the Audit & Accounts Senior is indeed a pivotal one, which will help earmark the individual for climbing the internal career ladder and achieving yet more success in this job.The successful applicant should not only be ACA or ACCA qualified but also have had 3 years' experience of carrying out audit & accounts assignments along with having strong communication skills (spoken and written).In return, the firm will reward the successful applicant with a generous London weighted salary whilst offering an array of staff benefits, a friendly and enjoyable place to work, thus, setting up the individual for a long and successful career ahead.

Senior Associate - Treasury Settlements Permanent | Harrow | £27,500 A leading financial services organisation is seeking an experienced Senior Associate to join its Treasury Settlements Department. This is an excellent opportunity for a detail-driven, organised, and proactive individual to support critical back-office Treasury operations, ensuring accurate and timely settlement of daily FX, Money Market, and investment activities. Role Overview The Senior Associate will play a key role in supporting Treasury and Settlement operations, ensuring full compliance with internal controls and regulatory guidelines. You will manage daily settlement workflows, support oversight of investment and FX activities, and contribute to a high-performing operations function. This is a fantastic opportunity for candidates with strong Treasury operations, settlement, or banking back-office experience who are ready to step into a responsible, fast-paced environment. Key Responsibilities * Support day-to-day Treasury and Investment operational activities, including FX/MM settlements, Nostro account position-keeping, and investment portfolio processing. * Provide training, support, and knowledge sharing to junior team members, ensuring consistent performance and departmental coverage. * Maintain strong controls through proactive monitoring, ongoing training, and risk assessment activities. * Support staff performance processes, including reporting, appraisal input, and performance documentation. * Oversee the verification of system rates (Finacle/Core) and monitor currency positions across multiple Nostro accounts. * Review FX and Money Market deals, investigate discrepancies, and ensure timely resolution. * Execute back-office investment processes, including buy/sell transactions, coupon payments, and settlement activities. * Process and validate bilateral and corporate borrowing details, including interest or coupon payments. * Oversee daily payments, SWIFT releases, and query resolution. * Verify key treasury and investment reports before submission, including valuation reports, derivatives reports, MIFID reports, and Schedule 8. * Liaise directly with internal and external auditors and respond to audit queries. * Escalate operational issues and obtain necessary approvals for brokerage or other settlement-related payments. * Maintain accurate records and support the preparation of audit documentation. Skills & Competencies * Strong experience within banking operations, Treasury settlements, or back-office functions * Excellent organisational and planning skills * Supervisory or people-management capability * Strong analytical and critical thinking ability * Effective problem-solving skills * Excellent written and verbal communication skills * High attention to detail and accuracy * Ability to identify process gaps and contribute to operational improvements * Strong relationship-building skills with both internal and external stakeholders Key Stakeholder Interaction You will work closely with: * Front Office * Middle Office * Accounts * International operational hubs * External counterparties and custodians * Internal audit and compliance teams Reporting Line Reports into: Assistant/Deputy Manager - Treasury Settlements

Quality Manager – Holywell – Heavy Civils – Temp or Perm – from £320 per day - LTD Location: Holywell ( 5 Days on Site) Contract Type: Temporary or Permanent Project Duration: 2-year project Industry Civil Engineering / Heavy Civil Infrastructure Role Summary We are seeking a Quality Manager to oversee and ensure the highest standards of quality across a significant 2-year civil engineering project based in Holywell. The role will be pivotal in managing quality assurance and control processes throughout all phases of the project, which includes remediation, piling, groundworks, concrete slabs, demolition, and heavy civils works. The successful candidate will work closely with site teams, subcontractors, and stakeholders to implement and maintain quality management systems that comply with contractual and regulatory requirements. You will be responsible for reviewing and approving as-built drawings, This position offers the opportunity to contribute to a complex infrastructure project with a focus on delivering safe, compliant, and high-quality construction outcomes. Key Responsibilities • Develop, implement, and maintain the project quality management plan. • Monitor and audit site activities including remediation, piling, groundworks, concrete slab installation, and demolition to ensure compliance with quality standards. • Lead quality inspections, non-conformance reporting, and corrective action processes. • Collaborate with project management, site teams, and subcontractors to promote continuous improvement and best practices. • Ensure all quality documentation, records, and reports are accurate and up to date. • Support health, safety, and environmental compliance as part of integrated site management. • Facilitate internal and external quality audits and inspections. • Provide training and guidance on quality standards and procedures to site personnel. Required Skills • Proven experience in quality management within civil engineering or heavy civils projects. • Experience in working with As-built drawings • Strong knowledge of remediation, piling, groundworks, concrete slabs, demolition, and heavy civils construction processes. • Ability to interpret and apply construction specifications, standards, and regulations. • Excellent auditing and inspection skills. Certifications & Standards • NEBOSH or equivalent health and safety qualification (desirable) • ISO 9001 Quality Management Systems knowledge • SMSTS or Site Safety qualification (advantageous) • Relevant industry-specific quality certifications or training TPBN1_UKTJ

An exceptional opportunity has arisen for a Financial Controller to join a thriving global sports and entertainment business at their Watford office. This is a pivotal role within the finance function, offering you the chance to take ownership of financial reporting, compliance, and performance insights across multiple regions. What you'll do: As Financial Controller based in Watford, you will play a crucial role in shaping the financial landscape of an expanding international business. Your day-to-day responsibilities will involve preparing comprehensive management reports for various regions while collaborating closely with local teams to ensure accurate forecasting and insightful variance analysis. You will oversee contract reviews for technical compliance under US GAAP as well as commercial viability. Month-end processes will see you managing complex journal entries across multiple categories while maintaining rigorous balance sheet reconciliations. Your expertise will be called upon during audits where you will facilitate smooth transitions between different accounting standards. In addition to supporting operational teams with tax matters and ad hoc requests, you will work hand-in-hand with global colleagues on budgeting exercises that underpin strategic decision-making. By driving process improvements-particularly around automation-you will help future-proof the finance function against ongoing growth. Success in this role requires not only technical proficiency but also strong interpersonal skills as you partner with diverse stakeholders across time zones. • Prepare and review monthly management reporting packs for multiple regions including North America, Sweden, and the UK, liaising with local finance teams and operational departments to understand variances and enhance reporting processes., • Review all new contracts across US and Europe for both technical accounting implications under US GAAP as well as commercial considerations, ensuring compliance with relevant standards., • Prepare and post month-end journals covering revenue recognition, cost of goods sold, freight, repairs & maintenance, commission accruals, legal costs, marketing expenses, and overheads., • Conduct or review balance sheet account reconciliations on a monthly basis; investigate key differences and reconcile lease receivables back to the central lease accounting system used for group reporting., • Collaborate with the FP&A team to support budget preparation and forecasting activities that align with actual results while providing clear variance analysis., • Support operations teams with ad hoc tax queries and importer of record administration as well as other ad hoc projects required by the wider business., • Assist external auditors by responding to audit queries related to group entities; perform necessary adjustments to convert financial statements from US GAAP into UK GAAP., • Partner with sales, operations, legal, supply chain, and other stakeholders globally to provide guidance on financial implications of business decisions including expansion into new territories., • Drive improvements in financial processes and internal controls to match increased activity levels resulting from business growth. To excel as Financial Controller you will bring a wealth of practical experience from both practice-based roles (ideally Big 4 or mid-tier) as well as commercial environments where you have managed end-to-end financial reporting cycles. Your background should include significant exposure to international accounting standards-particularly those governing leases-and an aptitude for navigating complex organisational structures. You are adept at leveraging technology (notably advanced Excel functions) alongside enterprise resource planning tools like SAP. Your communication style is considerate yet persuasive; you can distil intricate financial information into actionable insights for colleagues outside the finance sphere. A history of driving process optimisation projects demonstrates your commitment to continuous improvement while your ability to remain responsive under pressure ensures deadlines are consistently met. Above all else you thrive when working collaboratively within diverse teams who share your passion for excellence. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed

Accounts Controller – Pharmaceutical – North London We are currently partnering with a multi-national Project Management consultancy with a global track record of Life Sciences and Pharmaceutical project delivery. Due to continued expansion in the UK region, they are now seeking an experienced Accounts Controller to oversee their accounting in North London. Responsibilities • Oversee Full Financial Management of Allocated Client Accounts Take ownership of budgeting, forecasting, cashflow tracking and monthly account performance reviews, ensuring accurate financial reporting and alignment with commercial targets across multiple live projects. • Lead End-to-End Billing, Invoicing & Revenue Assurance Activities Manage the entire billing lifecycle, including validation of chargeable hours, subcontractor costs, change requests and reimbursables. Resolve discrepancies, maintain audit trails, and ensure revenue is captured, approved and issued on time. • Provide Insightful Financial Analysis to Support Project & Commercial Teams Deliver detailed cost analysis, variance explanations, risk and opportunity assessments, and margin tracking to project managers and directors, enabling informed commercial decision-making and proactive mitigation actions. • Maintain Strong Client Relationships & Support Commercial Governance Act as the primary financial liaison for clients, preparing account summaries, attending review meetings, managing queries, and ensuring contractual compliance across all financial touchpoints and service deliverables. • Ensure Robust Financial Controls, Compliance & Reporting Accuracy Implement and maintain strict adherence to internal governance procedures, quality checks, policy compliance and audit requirements. Support improvements in financial processes, reporting standards and operational efficiency. Requirements Must hold valid and relevant Accounting Qualifications Must have 6+ years’ experience in a similar role on large scale construction projects (preferably Pharmaceutical projects) Must be based within a commutable distance of North London Benefits £55,000 - £60,000 + Package

The opportunity We are looking for a Senior Systems Engineer to join our IT Department in Watford. This is a hands-on role with responsibility for the stability, security, and continuous improvement of our internal systems. You will support day to day operations, lead assigned projects, and work closely with stakeholders across the business to deliver practical, reliable improvements. What you will be doing • Build, maintain and support secure, compliant business systems., • Own and improve core IT services across Microsoft 365 and on-prem infrastructure., • Administer and support virtualised environments, server platforms, and identity services., • Manage endpoint and device configuration to support secure and consistent user experiences., • Maintain backup and recovery capability, including verification of successful restores., • Support governance activities and contribute towards ISO requirements and internal controls., • Work with other departments to improve processes, increase efficiency, and deploy enhancements., • Take ownership of allocated projects, driving delivery through to completion., • Maintain clear documentation and follow internal procedures and policies. Essential skills and experience We are looking for strong, practical experience across most of the following areas: Virtualisation and infrastructure • Hyper-V and virtualisation, • Windows Server administration and troubleshooting, • Active Directory administration and group policy Microsoft cloud and endpoint management • Office 365 and Microsoft 365 administration, • Microsoft Intune device and endpoint management Email security • Mimecast administration and support, including email security and continuity or archiving Backup and recovery • Backup solutions such as Veeam and or Acronis, including recovery testing and operational ownership Collaboration and networking • SharePoint administration, development and support, • Networking fundamentals including VLANs and practical fault finding Beneficial experience • Experience supporting ISO governance, evidence gathering, or audit readiness, • Exposure to CCTV, Access Control or Intruder systems, particularly where IT and security systems intersect What we value You are proactive, organised, and committed to quality. You enjoy learning new technologies and improving how systems operate. You take a logical approach to problem solving, communicate professionally, and are comfortable taking ownership of projects and day to day responsibilities

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