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Office administration, Data entry, Reporting Your new role This role provides essential support by managing administrative tasks, ensuring accurate data entry, and maintaining high standards of record keeping. This role is critical for enabling smooth sales operations and delivering excellent customer service. Assist the sales team with day to day administrative tasksPrepare and process sales orders, quotations, and invoices accurately Enter and update customer and sales data into CRM systems with precision Regularly audit data for completeness and correctness to maintain integrity Respond to client enquiries promptly and professionally Liaise with internal departments to ensure timely delivery and issue resolution. Generate sales reports and maintain accurate records for management review. Organise and file documentation in compliance with company policies. Ensure adherence to company procedures and data protection regulations. Maintain confidentiality of sensitive information. What you'll need to succeed Strong attention to detail and commitment to accuracyExcellent organisational and time management skills Proficient in Microsoft Office Suite and CRM systems Effective communication and interpersonal skills Ability to work independently and as part of a team What you'll get in return Pension Some flexible working Parking onsite Annual Leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4750550

Our client based in Watford is looking for a French speaking Customer Service Representative ideally with one of the following additional languages: • German, • Spanish, • Dutch Job Summary: To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side. This requires liaising and working closely with other departments of the organisation. Opening tickets for calls and e-mails for technical emergencies and enquiries. Creating quotations and pre-payment forms and handling customer cases pro-actively. Focusing on the customer and providing an outstanding customer service through a good verbal and written communication and relationship building. Following internal processes while thinking independently and outside the box. Key Responsibilities: • To manage customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service, • To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing, as well as sending and following up on quotations and pre-payment documents, • Opening, updating and managing tickets/cases in our system for each customer enquiry in line with customer expectations and within their contract terms and liaising with other departments, • To respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure any outstanding customer deductions are resolved and all information communicated in a timely manner, • To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts, • To dispatch customer and partner requests for support through the correct channels to make it possible for the technical support team to act on the customer request, • To monitor/navigate multiple systems and ticket queues constantly throughout the workday, • To be in regular contact with our Sales Account Managers and other internal departments to ensure relevant information relating to customer orders, enquiries & deliveries is communicated in a timely manner (especially changes to expected customer demand – abnormal orders, postponed or cancelled deliveries, etc), • To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc), • To implement process improvements which will improve operational effectiveness and enhance profitability, • To ensure that customer account records are kept up to date for audit purposes, • To identify and resolve with the data management team any master data errors affecting the OTC process, • To provide support for other members of the team (and back up as required for other CS teams)

Quality Manager – Holywell – Heavy Civils – Temp or Perm – Up to £320 per day Location: Holywell ( 5 Days on Site) Salary: From £45,000 Contract Type: Temporary or Permanent Project Duration: 2-year project Industry Civil Engineering / Heavy Civil Infrastructure Role Summary We are seeking a Quality Manager to oversee and ensure the highest standards of quality across a significant 2-year civil engineering project based in Holywell. The role will be pivotal in managing quality assurance and control processes throughout all phases of the project, which includes remediation, piling, groundworks, concrete slabs, demolition, and heavy civils works. The successful candidate will work closely with site teams, subcontractors, and stakeholders to implement and maintain quality management systems that comply with contractual and regulatory requirements. You will be responsible for reviewing and approving as-built drawings, This position offers the opportunity to contribute to a complex infrastructure project with a focus on delivering safe, compliant, and high-quality construction outcomes. Key Responsibilities • Develop, implement, and maintain the project quality management plan., • Monitor and audit site activities including remediation, piling, groundworks, concrete slab installation, and demolition to ensure compliance with quality standards., • Lead quality inspections, non-conformance reporting, and corrective action processes., • Collaborate with project management, site teams, and subcontractors to promote continuous improvement and best practices., • Ensure all quality documentation, records, and reports are accurate and up to date., • Support health, safety, and environmental compliance as part of integrated site management., • Facilitate internal and external quality audits and inspections., • Provide training and guidance on quality standards and procedures to site personnel. Required Skills • Proven experience in quality management within civil engineering or heavy civils projects., • Experience in working with As-built drawings, • Strong knowledge of remediation, piling, groundworks, concrete slabs, demolition, and heavy civils construction processes., • Ability to interpret and apply construction specifications, standards, and regulations., • Excellent auditing and inspection skills. Certifications & Standards • NEBOSH or equivalent health and safety qualification (desirable), • ISO 9001 Quality Management Systems knowledge, • SMSTS or Site Safety qualification (advantageous), • Relevant industry-specific quality certifications or training

Job Purpose The Pharmacovigilance (PV) Team Leader is responsible for ensuring that the Marketing Authorisation Holder (MAH) meets all pharmacovigilance obligations in the UK and EU. This role provides operational and compliance oversight of outsourced pharmacovigilance service provider, ensuring that all PV activities are conducted in accordance with UK and EU legislation, GVP requirements, and company procedures. Key Responsibilities 1. MAH Pharmacovigilance Responsibilities (UK & EU) • Ensure the MAH fulfils all pharmacovigilance obligations in compliance with:, • EU GVP Modules, • UK Human Medicines Regulations and MHRA requirements, • Act as the MAH’s operational PV representative for UK and EU markets., • Ensure continuous compliance with PV legislation throughout the product lifecycle., • Support the Qualified Person for Pharmacovigilance (QPPV) / UK QPPV in maintaining oversight of the PV system., • Ensure appropriate PV agreements are in place and maintained with partners, distributors, and service providers. 2. Oversight of Outsourced Pharmacovigilance Service Provider • Provide day-to-day oversight of outsourced PV provider delivering:, • Individual Case Safety Report (ICSR) management, • Literature screening, • Signal detection support, • Aggregate reports (PSUR/PBRER, DSUR where applicable), • Monitor vendor performance against contractual obligations, KPIs, and SLAs., • Review and approve PV deliverables from service providers to ensure quality and compliance., • Lead regular vendor governance meetings and document outcomes., • Ensure issues, deviations, and CAPAs are appropriately managed and tracked. 3. Case Management & Safety Reporting Oversight • Ensure timely and compliant reporting of ICSRs to:, • EudraVigilance, • MHRA, • Other relevant authorities and partners, • Oversee case processing workflows, including:, • Case validation, • Medical review, • Regulatory submission timelines, • Ensure local reporting requirements in the UK and EU are met. 4. Safety Reporting & Risk Management • Oversee the review, and confirm submission of:, • PSURs / PBRERs, • Risk Management Plans (RMPs) and updates, • Signal management documentation, • Ensure safety signals are detected, evaluated, and escalated appropriately., • Support benefit-risk evaluations and safety communications as required. 5. PV Quality System & Compliance • Maintain and oversee the MAH PV Quality Management System., • Ensure PV SOPs are current, compliant, and effectively implemented., • Support PV inspections and audits by:, • MHRA, • EMA, • Partners or internal audit teams, • Manage inspection readiness activities, responses, and CAPAs., • Ensure PV training requirements are defined, delivered, and documented. 6. Cross-Functional & Regulatory Interaction • Act as a key PV contact for internal stakeholders including:, • Regulatory Affairs, • Quality, • Commercial, • Support regulatory submissions and variations from a PV perspective., • Ensure safety information is appropriately reflected in product information (SmPC, PIL). Qualifications & Experience Essential • Life science degree (e.g., Pharmacy, Medicine, Biomedical Science)., • Significant experience in pharmacovigilance within the UK and/or EU., • Strong knowledge of:, • EU GVP Modules, • UK PV legislation and MHRA requirements, • Demonstrated experience overseeing outsourced PV vendors., • Experience working within an MAH environment., • Familiarity with inspections and audits (MHRA, EMA, EU NCAs). Skills & Competencies • Strong regulatory and compliance mindset, • Excellent vendor management and communication skills, • Attention to detail and ability to manage multiple priorities, • Ability to work independently and make sound compliance-based decisions, • Strong documentation and review skills Desirable • Experience in both post-marketing and new submissions in the generic space, • Exposure to global PV operations, • Experience with electronic safety databases and EudraVigilance submissions

Country Quality Assurance Lead (QP) If you’re an experienced QA Leader, with eligibility and experience operating as a QP in the UK, this opportunity presents an outstanding chance to contribute to a global leader in this field. Working with a market leading, global brand, you will join a growing UK operation that has exciting development plans set over the coming years. Leading UK quality operational activities, here are some of the headlines for the work you will be responsible for: • Lead strategic and technical quality operations across multiple UK sites., • Ensure national quality systems comply with GMP regulations and align with global standards., • Conduct annual audits to verify compliance with internal and regulatory requirements., • Monitor quality performance using Key Quality Indicators and drive continuous improvement., • Participate in regulatory and client inspections, including managing follow-up actions., • Oversee supplier qualification and compliance monitoring at a national level., • Conduct audits of centrally managed suppliers as requested., • Lead investigations into customer complaints in coordination with global quality teams., • Manage implementation of changes to Marketing Authorizations in collaboration with Regulatory Affairs., • Perform quality assessments and ensure timely, compliant decision-making and documentation., • Review performance reports, drive corrective/preventive actions, and ensure follow-through., • Engage in quality management meetings and report on national initiatives., • Contribute to hiring, training, and development of quality personnel across UK sites. If you are looking for a varied position that offers you a chance to make a real impact, please apply below or contact Mark Bux-Ryan for further information. Key experience: • At least 5 years experience in a Quality Department, specifically within a leadership role, • Eligibility to perform as a QP within the UK, • Strong understanding and experience of GMP aseptic and sterile manufacturing conditions, • People management experience with a focus on hands on leadership, • Flexibility to travel across various UK sites Quality, QA, audit, supplier, operational, QP, qualified, person, sterile, release, aseptic, radiopharmaceutical, radiopharmacy, manager, leader, supervisor, head, director,

Job Description and Role Expectation Job Title: Data Analyst Hours: 37.5 hours per week Location: Northwood or any other Harrow Health Office Salary: £30,000 – £35,000 per annum (depending on experience) Contract: Full-time, permanent Reporting to: Head of Finance About Harrow Health CIC: Harrow Health CIC is a leading provider of innovative, community-focused healthcare services. We are committed to delivering accessible, high-quality care with a focus on neurodevelopmental conditions such as ADHD and Autism. Our work supports NHS pathways, with particular attention to improving access through Right to Choose. Role Summary: We are seeking a Junior/Intermediate Data Analyst to support our growing healthcare neurodevelopmental services. This role is ideal for someone with hands-on experience in managing, interpreting, and presenting data related to ADHD and Autism referrals, assessments, treatment outcomes, and waiting list management. The analyst will play a key part in supporting both clinical operations and financial reporting by ensuring all billable activity is captured accurately and efficiently. There may also be reporting requirements for other aspects of Harrow Health’s activities going forward. Key Responsibilities: • Compile, clean, and analyse service data (referrals, assessments, treatments, waiting times) across our ADHD and Autism pathways, • Identify trends, risks, and opportunities to improve operational performance and patient flow, • Produce clear, visually engaging reports for internal teams, senior management, and commissioners, • Support service leads with demand and capacity modelling, forecasting, and monthly activity reporting, producing reports by contract, region/ICB and KPI requirement, • Work with the finance team to ensure all activity that can be billed is captured, coded correctly, and submitted in a timely manner, • Assist with ICB reporting and contractual data returns, ensuring completeness and accuracy, • Contribute to the development of dashboards or tools that support decision-making and service monitoring, • Collaborate with clinical and administrative teams to resolve data gaps and discrepancies, • Creating business reporting cycle according to requirements, • Establishing reporting support requirements to Quarterly Quality Reports, • Running SUS submission data and ensuring accuracy and data integrity, • Running MHMDS submissions data and ensuring accuracy and data integrity, • Internal performance tracking and reporting OPFA, OPFU and OPROC, • Tracking of medication issue, drug trends, preparing issuing reports for each contract/region/ICB, • ADHD Referrals, • ADHD Assessments, • Assessment diagnosis conversion rates, • Titration conversion rates, monitoring number of interactions by clinician and ascertaining trends and business/ICB average/mean rates, • Continuous prescribing data, reporting on numbers by ICB/Business, • Annual review forecasting by ICB/Business, • Annual Review delivery monitoring and reporting activity vs anticipated delivery by ICB, • Reporting of activity in accordance with any agreed IAP/contractual cap, • Forecasting activity by service by using monthly % referral trends, • Monitoring elective care services as above, • Establish a telephony reporting regime to support continuous improvement, forecast required staffing levels, • Establish a real time telephony KPI measurement (I.e. real time reporting), • Daily weekly and monthly telephony reporting according to agreed KPIs, • KPI reporting by individual output, according to agreed KPIs, • Assisting with the production and submission the organisation’s Data Protection Toolkit, Digital Maturity Assessment and the Community Services Data Set (CSDS) What We Offer: • Supportive, flexible working environment, • Opportunities to develop and grow with the role, • Direct involvement in shaping services that make a real difference, • A mission-driven organisation focused on improving access and outcomes in neurodiversity To Apply: We value skills and experience, along with the ability to interpret and put context to data for ongoing processes. If you’ve worked in a similar role or believe your experience aligns with the responsibilities above, we’d love to hear from you. Please send a CV or brief summary of your relevant experience to Additional Information: Appraisal Harrow Health operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan. Clinical Governance To have responsibility for a commitment to maintaining a high-quality service to patients by continual development of Service in the light of research evidence and by audit, based against clinically relevant standards. Code of Conduct for Professional Group All members of staff are required to work in accordance with their professional group’s code of conduct This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder. Conflict of Interests You may not without the consent of Harrow Health engage in any outside employment. You must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Harrow Health. Interests that might appear to be in conflict should also be declared. DBS It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken. Confidentiality The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Harrow Health for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Harrow Health, unless expressly authorised to do so by Harrow Health. Further guidance on confidentiality is contained within Harrow Health Information Security Management System (ISMS). Person Specification: This job description is subject to regular review and appropriate modification. I confirm I have read and understand this Job Description Name of Employee: Signature: Date: Essential and Desirable Criteria Essential Skills & Experience: Desirable Criteria Qualifications Minimum GCSE Grades A-C or equivalent in Maths and English Experience Previous experience working with ADHD and/or Autism service data (e.g. referral tracking, titration logs, shared care status, etc.) Good working knowledge of Excel, Google Sheets, or similar data tools Ability to present findings clearly and concisely, including charts and narrative summaries Understanding of NHS pathways and patient choice processes Comfortable handling sensitive data with discretion and in line with governance Experience working for online psychiatry services, or similar providers Familiarity with EMIS, e-RS, or other NHS systems Experience working alongside finance or billing teams in a healthcare setting Experience creating PowerPoint slides or written summaries for stakeholders

Reporting to the Internal Audit Manager / Head of Internal Audit, you will deliver audit engagements in line with the IIA’s Global Standards and support the ongoing development of our audit approach as the project evolves. Senior Internal Auditor - London, EC2, United Kingdom <strong

A leading consulting firm based in Watford is seeking a motivated IT Auditor to join their team.The role involves planning and executing internal audits focused on Information Systems and IT Infrastructure.Candidates should have a qualification in Information Systems Audit (like CISA) and experience

Ensure compliance with regulatory, internal audit methodology, and risk management requirements. As an Audit Senior, you will work on audit assignments, ensuring compliance with internal and external standards while building strong relationships with clients.

As an Audit Senior, you will work on audit assignments, ensuring compliance with internal and external standards while building strong relationships with clients. Ensure compliance with regulatory, internal audit methodology, and risk management requirements.

Standards of Professional Practice of IT Auditing published by the Institute of Internal Auditors and the Information Systems Audit and Control Association. Relevant years of experience with IT audit. Review each audit dossier, work plan and audit findings for quality of design,.

As an Internal Audit – Vice President / Associate within the Audit team, you’ll execute high-profile audit engagements and risk assessments, collaborating with senior auditors and stakeholders to strengthen risk management and governance for our legal entities and branches in the UK, Europe, and

A leading financial services firm in London seeks a Senior Auditor to deliver high-quality risk-based audit services. In this role, you will manage audit assignments and maintain strategic relationships with key stakeholders across the business. You should have a strong background in audit and be qu

A leading global financial services firm is seeking a Vice President/Associate in their EMEA Audit team to execute high-profile audit engagements. Responsibilities include conducting audits, supporting corporate governance, and identifying control improvements.

A leading global medical technology company is seeking a Business Audit Manager to lead audit teams and execute comprehensive audit plans. The ideal candidate will possess a Bachelor's or Master's degree in Accounting or related fields and have extensive experience in internal audit.

A leading governance technology company is seeking a Director, Product Marketing to define and drive the GTM strategy for their Internal Audit product suite. This senior role combines strategic vision with hands-on execution, working closely with multiple departments to enhance internal audit manage

A multinational engineering corporation is seeking a SOX specialist to join their Internal Audit team in the UK. The role involves conducting SOX audits, evaluating internal controls, and analyzing complex data. Candidates should have over 5 years of relevant audit experience, preferably from a Big

A healthcare solutions provider in the United Kingdom is seeking an experienced Internal Audit Lead. This role involves independently leading audits to ensure operational efficiency and compliance, developing audit programs, and conducting detailed evaluations of processes across various departments

A charitable organization in the United Kingdom is seeking an experienced Internal Audit Leader to oversee audit operations, ensure compliance with standards, and mentor the audit team. The role involves planning and executing risk-based audits, coordinating with external auditors, and presenting re

The position involves financial audits, reviewing daily and monthly bill vouchers before payment, and preparing reports with findings. The ideal candidate should possess experience in financial auditing and demonstrate strong attention to detail and compliance with financial policies.

A leading financial services provider is seeking a professional in London for their Group Internal Audit team. The role involves delivering high-quality risk-based audit services, managing strategic relationships, and ensuring robust risk management processes.

The role involves providing internal audit services to various clients, supporting the governance and accountability framework. A healthcare foundation trust in the UK is seeking a Senior Auditor to join their team on a fixed-term contract. Candidates should be prepared to work on-site and contribut

This role involves managing technology-related internal audits, assisting with risk assessments, and delivering tailored audit reports. Candidates should have relevant IT audit qualifications and experience in the tech risk field, alongside strong communication skills. A leading audit and advisory f

This role will involve managing compliance audits, developing internal audit plans, and leading the audit delivery within Business Services. A leading property consultancy based in Greater London is seeking an Assistant Audit Manager with a CCAB / IIA / CIMA qualification and over 3 years of experie

The role includes delivering risk management and internal audit services, developing strategies, and leading a team.

A leading financial services firm in London is seeking an Associate - Senior Auditor to join their Internal Audit Risk team. This role offers a unique opportunity for professional growth, focusing on risk management and audit practices across various asset classes. The ideal candidate will plan, exe

A local government authority in the United Kingdom is seeking a Senior Auditor for its Internal Audit & Investigation Service. This full-time position involves ensuring statutory compliance, providing internal audit services, and supporting key projects. Candidates should possess relevant qualificat

Design audit series that comply with the Standards of Professional Practice of Internal Auditing published by the Institute of Internal Auditors. The purpose of the Internal Audit function is to provide independent assurance that the governance and internal control processes are operating. Managemen