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Job Purpose: The Workplace Experience Support Specialist is an exciting role that combines a variety of activities that have that have traditionally been performed by separate team. As a Workplace Experience Support Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. This is an opportunity to broaden your skill set to incorporate everything you will need to support our customers and to give them access to the Services they need, the Spaces they need and the Support they and the business needs to be compliant, comfortable and safe. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central to the Customer Experience and productivity in every office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support • Birmingham have dedicated Welcome teams but you may be required to support them on occasion with various guest services., • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met., • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Support the coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience., • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. Events Operations and Support • Provide events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements., • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable., • External visitor management to maximise the event experience., • Troubleshoot client and visitor problems using research and problem-solving skills., • Working with central events team as required for multi-site events. Floor Management and Space Ownership • Carry out regular checks of meeting rooms, floors, client lounges, lobby areas and cloakrooms to ensure all client areas remain clean & tidy., • Keep abreast of the AV and IT facilities available within the building to help respond to client requests and queries., • Complete floor and meeting room checks each morning with faults reported., • Report faults and ensure all faults addressed / resolved / updated., • Act as the contact point for all services., • Carry out scheduled service hub checks across floors and replenish as necessary., • Support utilisation of smart lockers and lock and key lockers within agreed procedures. Workplace Support & Compliance Being a key part of the Workplace Experience team. Supporting the Workplace Experience Manager and or Deputy in all things facilities management. • Supporting internal and external audit and investigation activity as directed by WEM., • Supporting new joiner activities including DSE checks., • Support WEM/Deputy WEM with planned evacuation activities, coordination and checks., • Extended responsibilities for equipment safety checks and asset tag checks. Courier Management, Mail and Parcel Services • Action requests for interoffice, domestic and international couriers received through SNoW in line with agreed procedures., • Dispatch standard and tracked mail items in line with agreed procedures Print Support Services • Responding to ServiceNow Print requests for print and collection/dispatch (certain offices only)., • Supporting with print finishing requests., • Following info sec processes - electronic file deletion and securing uncollected hard copy print. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services., • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery. Candidate Skills and Experience – Experience in workplace services, facilities, hospitality, or front-of-house roles – Strong customer service and communication skills, with confidence engaging at all levels – Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. – Ability to support AV, IT peripherals, and office equipment confidently. – Well-organised and adaptable, with the ability to balance planned and reactive tasks – Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

Are you a talented corporate tax professional looking for a Corporate Tax Manager role with a well-established and highly professional firm of accountants? The purpose of this role will be to manage and develop the Corporate Tax compliance and advisory team, providing services to a diverse portfolio of clients with turnovers typically ranging between £50m – £100m, with some up to £300m.\n\nThis firm has a collaborative and friendly approach to clients and its employees, making it an excellent place to work. As Corporate Tax Manager you will receive a good salary, depending upon experience, flexible working and an excellent benefits package.\n\nAs Corporate Tax Manager your responsibilities will include:\n\n * Manage a portfolio of corporate tax clients which will involve significant internal liaison with accounts and audit teams\n\n * Meet with clients, approve technically robust tax computations, identify technical issues, deliver complex corporate tax advisory outcomes, maintain technical knowledge, and provide exceptional client service\n\n * Demonstrate exceptional technical knowledge and deliver exceptional services to clients through robust, effective advisory reporting and guidance\n\n * Manage and develop the team, conduct reviews, provide feedback, delegate appropriately, and build a confident, technically capable team\n\n * Drive process efficiency and technology adoption, oversee WIP and billing, maintain compliance trackers, drive team productivity through recoveries and chargeable output, ensure files meet quality standards, and support client onboarding\n\n * Identify advisory opportunities both within existing clients and new clients, support partners on complex client matters and attend external events to build personal and the Firms profile\n\n * Collaborate with other teams and contribute to wider firm initiatives\n\nPlease apply for this role if you can satisfy the following:\n\n * Qualified ACA, ACCA or CTA\n\n * Minimum six years’ corporate tax experience gained in a UK accountancy practice, ideally with a Top 50 firm\n\n * Strong compliance review and advisory experience\n\n * Knowledge of Capital allowances, CIR, losses, Transfer pricing & cross‑border issues, share option schemes (EMI, CSOP), VAT, Indirect Taxes & Duty Structuring, R&D Tax Reliefs & Creative Sector Reliefs, Restructuring and M&A\n\n * Great interpersonal skills with ability to manage staff and confidently deal with clients face-to-face\n\n * Excellent communication skills\n\n * Be progressive, always focussed and act with integrity\n\n * Live within an easy commute of Birmingham centre and willing to work outside of normal hours if required\n\nSubmit your CV for this Corporate Tax Manager role\n\nUnfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a student or graduate visa.\n\nAdditionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK.\n\nDue to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful

Key Responsibilities: • Develop and co-ordinate a programme of fire-safety and building-safety driven projects derived from FRA actions, safety case requirements, Building Safety Regulator expectations, and investment needs., • Plan and ensure consistent management of multiple fire safety projects, ensuring delivery against scope, timelines, budgets and quality standards., • Implement project controls, milestone tracking, risk logs, progress reporting, financial monitoring, and audit readiness., • Coordinate internal technical teams, contractors and consultants to ensure effective, compliant delivery. At Citizen, we are committed to meeting the government’s post-Grenfell requirements, as set out in PAS 8673-2. In particular, we are focused on ensuring the appropriate technical competencies relating to the key duty holder, approved person, and responsible person roles. Qualification Expectations (Technical Baseline): While there is no single mandatory qualification, PAS 8673-2 expects access to individuals with relevant professional and technical expertise. Typically, this would include one or more of the following (or equivalent): • Chartered status or professional membership (e.g. RICS, CIOB, IFE, IOSH, IIRSM), • A degree or Level 6+ qualification in:, • Building / Construction, • Fire Engineering, • Building Safety, • Facilities / Asset Management, • Formal Building Safety or Fire Safety qualifications (Level 5–7)

Location: Central Birmingham (office based)Employment Type: Permanent Full Time or Part time (3 days a week) About the Practice This is an exciting opportunity to join a well-established AJ100 architectural practice with their studio in Birmingham The practice is recognised nationally for delivering complex, high-quality projects across higher education, research, healthcare, commercial workplace, and large-scale retrofit and regeneration. The studio has a strong reputation for technical excellence, sustainability leadership and design quality, with award-winning projects including landmark higher education campuses, medical and life sciences facilities, specialist teaching buildings and city-centre workplace refurbishments across the UK. The Role The practice is seeking a qualified Architect to provide a strong emphasis on Quality Assurance, Principal Designer duties, and compliance with the Building Safety Act (BSA), CDM Regulations 2015 and Building Regulations. This is a key role within the QA team, supporting delivery teams to ensure regulatory compliance, robust audit trails and high technical standards across the practice. Key Responsibilities Quality Assurance & Compliance • Undertake QA reviews across projects practice-wide, supporting Project Architects and delivery teams, • Lead and support Building Regulations technical reviews, monitoring and following up compliance, • Monitor Common Data Environment (CDE) compliance, including naming conventions, workflows and version control, • Act in support of the Principal Designer role under the Building Safety Act, • Collate, maintain and quality check Golden Thread information in line with BSA requirements, • Manage Mandatory Occurrence Reporting (MOR) processes and internal notifications, • Maintain Change Control Tracking and evidence logs, • Coordinate and maintain competency records for design team members, • Integrate technical, statutory and regulatory requirements into design and production information, • Provide fire compliance support, reporting and compliance checking, • Mentor staff on technical detailing, QA and compliance processes, • Contribute to design reviews, QA committees and practice meetings, • Attend internal and external meetings, preparing agendas, minutes and action tracking Essential • RIBA Part 1 & Part 2 Architecture Degree & Diploma, • RIBA Part 3 Examination completed, • Strong understanding of Building Regulations, technical standards and health & safety frameworks, • Knowledge of CDM Regulations 2015, • Excellent organisational skills with outstanding attention to detail, • Experience using AutoCAD or similar, • Proficiency in Microsoft Office (Excel, PowerPoint, Project), • Work on nationally recognised higher education, healthcare and research projects, • Strong QA culture with opportunities to shape best practice

Location: Central Birmingham (office based)Employment Type: Permanent & Part time (3 days a week) About the Practice This is an exciting opportunity to join a well-established AJ100 architectural practice with their studio in Birmingham The practice is recognised nationally for delivering complex, high-quality projects across higher education, research, healthcare, commercial workplace, and large-scale retrofit and regeneration. The studio has a strong reputation for technical excellence, sustainability leadership and design quality, with award-winning projects including landmark higher education campuses, medical and life sciences facilities, specialist teaching buildings and city-centre workplace refurbishments across the UK. The Role The practice is seeking a qualified Architect to provide a strong emphasis on Quality Assurance, Principal Designer duties, and compliance with the Building Safety Act (BSA), CDM Regulations 2015 and Building Regulations. This is a key role within the QA team, supporting delivery teams to ensure regulatory compliance, robust audit trails and high technical standards across the practice. Key Responsibilities Quality Assurance & Compliance • Undertake QA reviews across projects practice-wide, supporting Project Architects and delivery teams, • Lead and support Building Regulations technical reviews, monitoring and following up compliance, • Monitor Common Data Environment (CDE) compliance, including naming conventions, workflows and version control, • Act in support of the Principal Designer role under the Building Safety Act, • Collate, maintain and quality check Golden Thread information in line with BSA requirements, • Manage Mandatory Occurrence Reporting (MOR) processes and internal notifications, • Maintain Change Control Tracking and evidence logs, • Coordinate and maintain competency records for design team members, • Integrate technical, statutory and regulatory requirements into design and production information, • Provide fire compliance support, reporting and compliance checking, • Mentor staff on technical detailing, QA and compliance processes, • Contribute to design reviews, QA committees and practice meetings, • Attend internal and external meetings, preparing agendas, minutes and action tracking Essential • RIBA Part 1 & Part 2 Architecture Degree & Diploma, • RIBA Part 3 Examination completed, • Strong understanding of Building Regulations, technical standards and health & safety frameworks, • Knowledge of CDM Regulations 2015, • Excellent organisational skills with outstanding attention to detail, • Experience using AutoCAD or similar, • Proficiency in Microsoft Office (Excel, PowerPoint, Project), • Work on nationally recognised higher education, healthcare and research projects, • Strong QA culture with opportunities to shape best practice

Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Manager you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory / statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership of the Performance Function: • Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery., • Lead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools., • Ensure high-quality data assurance, governance and validation processes are in place., • Work collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery., • Support strategic and operational planning through provision of analysis, insight and performance intelligence., • Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC)., • Ensure organisational policies, processes and standards are followed and regularly reviewed., • Lead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents., • Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion., • Support the Director in delivering key strategic and operational programmes across the directorate., • Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation., • Provide data, insight, problem-solving and assurance support to cross-departmental projects., • Build effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England., • Present performance and improvement information clearly to colleagues at all levels, adapting style to audience., • Provide day-to-day line management and development for Performance and Delivery team members., • Promote a culture of collaboration, accountability and high performance across the Directorate. Key Skills & Experience: • Degree or equivalent professional qualification in a relevant field (e.g., Health Management, Business, Data Analytics, Public Health)., • Evidence of continuous professional development, • relevant to performance, quality, or data management., • Understanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England)., • Experience working with digital reporting tools and dashboards., • Experience in data analysis, insight generation, and performance reporting to support decision making., • Experience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements., • Experience in project/programme management, including planning, risk management, and delivery of transformation initiatives, • Qualification or formal training in data, analytics, or performance measurement, • Advanced training or certification in data tools (e.g. Power BI, Tableau, SQL) Opportunity to work with Senior Management on Data & Reporting Initiatives Opportunity to support on implementing Power BI & advanced analytics

Electrical Installation & Maintenance TutorLocation: BirminghamHours: Full-time, 35 hours per weekSalary: Up to £44,500 (dependent on experience) Experienced Electrical Trainer Required This is not a role for someone looking to step off the tools, we're looking for a proven training professional. If you already deliver electrical training, assess apprentices, or run commercial courses such as 18th Edition and Inspection & Testing, this is an opportunity to join a well-established training environment where quality delivery and learner outcomes are the priority. You'll be responsible for developing skilled, work-ready electricians through structured teaching, assessment, and ongoing learner support across both apprenticeship and commercial programmes.The Role You will deliver high-quality teaching, assessment, and learner support, ensuring all activity meets awarding body standards and contributes to strong achievement rates and positive learner experiences. This role is primarily centre-based in Birmingham, with occasional travel to support delivery requirements. Key ResponsibilitiesTeaching, Learning & Assessment • Deliver structured training to electrical apprentices and commercial learners across programmes including 18th Edition and Level 3 Inspection & Testing, • Manage learner progress, ensuring timely achievement and high success rates, • Assess learner work, provide detailed feedback, and maintain accurate assessment records, • Adapt delivery methods to suit different learning styles and maximise engagement, • Contribute to the development and improvement of course materials and delivery methods, • Maintain up-to-date knowledge of industry regulations, standards, and qualification changesQuality & Compliance, • Ensure all delivery aligns with awarding body and internal quality standards, • Participate in internal quality assurance processes and respond to feedback, • Maintain accurate learner records, including attendance, progress, and outcomes, • Support audit and inspection activity when requiredLearner Support & Safeguarding, • Provide ongoing pastoral support to learners throughout their programme, • Promote a safe, inclusive learning environment and adhere to safeguarding requirements, • Address learner concerns or welfare issues promptly and professionallyStakeholder Engagement, • Build strong working relationships with employers and stakeholders, • Respond effectively to queries, feedback, and training needs, • Work collaboratively with internal teams to support learner progression and programme delivery Essential Requirements, • Level 3 Electrical qualification (or equivalent), • 18th Edition Wiring Regulations, • Level 3 Inspection & Testing (2391 or equivalent), • Proven experience delivering electrical training in a classroom or workshop environment, • Experience assessing learners and/or delivering commercial electrical courses, • Strong understanding of apprenticeship or Further Education delivery, • Confident presentation and communication skills, • Good IT and administrative capabilityDesirable, • Teaching qualification (AET or equivalent), • Assessor qualification (TAQA/A1 or equivalent), • Internal Quality Assurance qualification (IQA/V1 or equivalent), • Health & Safety qualification (e.g. IOSH Managing Safely), • First Aid and current DBSWhat's on Offer, • 25 days annual leave plus bank holidays, with additional leave for long service and Christmas closure, • Pension scheme with employer contributions, • Life assurance and enhanced sick pay, • Optional private healthcare, • Employee wellbeing support and benefits schemes (including gym discounts and cycle to work), • Ongoing CPD and funded professional development

Building Safety Manager - Housing - Birmingham Business Park. c£65k You will manage a programme of fire safety investment and remediation projects across a housing portfolio, with a particular focus on high-rise, high risk buildings or other key locations. Responsible for the delivery of fire risk actions (FRA) you will work collaboratively alongside two other Building Safety Managers, ensuring that we are providing safe homes that are a foundation for life and strengthening safety and compliance. Key Responsibilities: • Develop and co-ordinate a programme of fire-safety and building-safety driven projects derived from FRA actions, safety case requirements, Building Safety Regulator expectations, and investment needs., • Plan and ensure consistent management of multiple fire safety projects, ensuring delivery against scope, timelines, budgets and quality standards., • Implement project controls, milestone tracking, risk logs, progress reporting, financial monitoring, and audit readiness., • Coordinate internal technical teams, contractors and consultants to ensure effective, compliant delivery. While there is no single mandatory qualification, PAS 8673-2 expects access to individuals with relevant professional and technical expertise. Typically, this would include one or more of the following (or equivalent): • Chartered status or professional membership (e.g. RICS, CIOB, IFE, IOSH, IIRSM), • A degree or Level 6+ qualification in:, • Building / Construction, • Fire Engineering, • Building Safety, • Facilities / Asset Management, • Formal Building Safety or Fire Safety qualifications (Level 5-7) --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Purpose of the role: Reporting to the head of Quality Assurance, the overall purpose of the role is to ensure the quality of products meet acceptable standards. You will work closely with development teams and internal stakeholders to understand requirements, design and execute test activities, and identify defects early to support high-quality outcomes. Additionally, you support the front line in achieving these tasks, mentor and coach the front line team to improve the range of issues they can address, handle escalated issues, and assist the National Client Solutions Development Team in delivering the best possible service to the firm. Responsibilities Key responsibilities include, but are not limited to: • Ensure solutions are tested thoroughly before release and meet agreed quality standards, • Support testing across the full delivery lifecycle, including functional, regression and user acceptance testing, • Support the adoption of new tools, technologies and testing approaches where appropriate, • Liaising with the Development team and Technical department regarding specifications, • Performing routine inspections to ensure changes meet the criteria of the specifications, • Supporting front line support teams by advising of resolving escalated issues as necessary, • Documenting and reporting product defects to internal or external development teams, • Making recommendations for improvements, • Develop user guidance and release notes, • Leaising with internal internal infrastructure to release updates to the Firm, • Identify, log, track and retest defects, working closely with developers to support resolution, • Problem solving and solution driven, • Excellent attention to detail, • High level of I.T. literacy, • Excellent communication skills both written and oral, • Ability to work to deadlines when required, • Excellent organisational and time management skills, • Minimum of two years of experience performing quality assurance, • Knowledge of relevant regulatory standards, • Ability to work efficiently under minimal supervision, • Knowledge of quality assurance concepts At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..

Quality Management Specialist - Defence Aviation Birmingham Airport | On-site Monday-Friday £42-£44 per hour 12-Month Contract Inside IR35Current SC Clearance neededAn exciting opportunity has arisen for an experienced Quality Management Specialist to join a military aviation continuing airworthiness environment based at Birmingham Airport. The successful candidate will support the Continuing Airworthiness Management Organisation (CAMO) Quality function, ensuring ongoing compliance with Military Aviation Authority (MAA) regulations and continued airworthiness requirements across maintenance and CAMO activities.Key Responsibilities • Conduct CAMO quality assurance and compliance monitoring activities, • Support and perform CAMO and Maintenance Organisation audits, • Ensure compliance with RA 4900-4974 (MRP Part M) requirements, • Verify and validate procedures within the Continuing Airworthiness Management Exposition (CAME), • Monitor subcontracted CAMO activities and supplier compliance, • Support corrective action management and continuous improvement initiatives, • Conduct product sampling, compliance checks, and audit follow-up activities, • CAMO / Continuing Airworthiness compliance, • MRP Part 145 (MAOS), • AS9100D / AS9110C auditing, • Internal auditing within aviation programmes, • Defence aviation regulations and surveillance audits, • Root Cause Corrective Action processes, • Human Factors and quality management systems Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Your new companyAs one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new roleThe Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: • Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues, • Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions., • Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service., • Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! • Experience in Tax Technology - either in an internal or external facing role., • Knowledge of tax compliance and advisory processes., • Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes., • Skilled in translating business requirements into user stories, wireframes, or workflows., • Comfortable using data analytics to identify opportunities, track KPIs, and measure success., • Strong communicator with the ability to influence across teams., • Commercially minded, detail-oriented, and passionate about making processes smarter and faster., • Highly organised., • Hybrid and Flexible working, • 26 Days Holiday (with the option of purchasing additional days), • Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Building Safety Manager • Annual Salary: £65,038, • Location: Birmingham Key Responsibilities: • Develop and coordinate a programme of fire-safety and building-safety driven projects derived from FRA actions, safety case requirements, Building Safety Regulator expectations, and investment needs., • Plan and ensure consistent management of multiple fire safety projects, ensuring delivery against scope, timelines, budgets, and quality standards., • Implement project controls, milestone tracking, risk logs, progress reporting, financial monitoring, and audit readiness., • Qualifications in one or more of the following (or equivalent):, • Chartered status or professional membership (e.g., RICS, CIOB, IFE, IOSH, IIRSM), • A degree or Level 6+ qualification in:, • Building / Construction, • Fire Engineering, • Building Safety, • Facilities / Asset Management Our client is committed to meeting the government’s post-Grenfell requirements, as set out in PAS 8673-2. They focus on ensuring the appropriate technical competencies relating to the key duty holder, approved person, and responsible person roles. How to Apply: If you are interested in the Building Safety Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position to Reed. Mel Applin @ Reed

We are seeking a proactive and technically capable SharePoint Administrator to take ownership of a growing Microsoft 365 and SharePoint Online environment within a values-driven organisation delivering essential services to communities and tenants. This is a key role focused on ensuring SharePoint remains secure, structured, user-friendly and aligned to organisational governance standards. You will play a central role in supporting collaboration, information management and digital transformation across the business. Working closely with IT, Information Governance, Cyber Security and third-party suppliers, you will help shape and maintain a modern digital workplace while supporting users across the organisation. The Role As SharePoint Administrator, you will be responsible for the day-to-day operational management of SharePoint Online, ensuring the platform is reliable, compliant and effectively governed. You will also support the implementation and transition of a new document management solution, helping move the organisation from project delivery into a stable business-as-usual service.Key responsibilities include: • Administering and maintaining SharePoint Online sites, libraries, permissions, groups and content structures, • Supporting the implementation and operational handover of a new document management solution, • Managing governance, metadata, retention policies and structured document management standards, • Configuring new SharePoint sites and permission models aligned to organisational standards, • Conducting regular permission and access reviews using least-privilege and Zero Trust principles, • Supporting colleagues with troubleshooting, training and best-practice guidance, • Using Power Automate and wider Microsoft 365 tools to improve workflows and business processes, • Supporting site migrations, restructures, archiving and lifecycle management activities, • Monitoring access patterns and escalating potential security or compliance risks, • Maintaining documentation, procedures and audit records across SharePoint and connected M365 applications, • Working collaboratively with suppliers, system owners and internal stakeholders to continuously improve the environmentAbout YouYou will bring strong SharePoint Online administration experience alongside a practical understanding of governance, collaboration and information management within Microsoft 365 environments. You will be comfortable balancing technical administration with user support and stakeholder engagement, and capable of driving improvements in structure, usability and compliance.Essential Skills & Experience, • Experience administering SharePoint Online environments, permissions and governance, • Strong understanding of document management principles and best practice, • Experience supporting users within a Microsoft 365 environment, • Knowledge of information security, compliance and data protection requirements, • Experience with Power Automate workflows, • Ability to troubleshoot issues and communicate technical concepts clearly to non-technical users, • Understanding of Microsoft Teams, OneDrive and wider M365 integrations, • Experience supporting SharePoint environments transitioning into operational ownership, • Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience, • Commitment to continuous professional developmentDesirable Experience, • ITIL Foundation certification, • Microsoft Power Platform Fundamentals, • Experience with large-scale SharePoint migrations or restructures, • Knowledge of PowerApps, PowerShell or advanced SharePoint administration, • Experience designing SharePoint-based business process solutions, • Experience working alongside third-party implementation partners, • Understanding of records management or information governance frameworks Permanent opportunity Salary up to £45,000 Birmingham based office, 3x days per week on-site, 2x days working remotely Pension contribution, 25 days holiday + Bank Holidays (increasing with service), health cash plan and more.We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Quality & Curriculum AdministratorApprenticeship Training ProviderLocation: Hybrid – 1–2 days per week in the office (West Midlands or Oxfordshire)Salary: £26,000 – £28,000 per annumHolidays: 25 days + bank holidaysAbout the RoleWe are working with a well-established apprenticeship training provider, rated Good by Ofsted, who are looking to appoint a Quality & Curriculum Administrator to support their growing team.This is a key role behind the scenes, ideal for someone who is highly organised, detail-focused and interested in education, apprenticeships and quality. You’ll play an important part in ensuring apprenticeship programmes are well-structured, compliant and inspection-ready, while supporting a positive experience for learners and employers.Purpose of the RoleThe Quality & Curriculum Administrator provides essential support across curriculum delivery, quality assurance and compliance. Your work will help tutors, coaches and managers focus on what they do best — delivering high-quality training and supporting learner success.This role is central to meeting Ofsted, ESFA and awarding body requirements, while maintaining high standards and continuous improvement.What You’ll Be DoingCurriculum Support • Maintain and update curriculum documentation, including:, • Schemes of work, • Curriculum plans and sequencing, • Mapping to Knowledge, Skills & Behaviours (KSBs), • End Point Assessment (EPA) requirements, • Support updates to curriculum content following changes to standards, employer feedback or quality improvement actions, • Ensure learning resources are well organised, version-controlled and accessible via the LMS or shared systemsQuality & Compliance Support, • Provide administrative support for Internal Quality Assurance (IQA) activity, including:, • Sampling records, • Standardisation meetings and notes, • Tracking actions and outcomes, • Maintain records of teaching observations, feedback, development actions and staff CPD, • Monitor completion of quality actions and flag any issues where neededLearner Data & Reporting, • Maintain accurate learner records on MIS and e-portfolio systems (e.g. OneFile, Smart Assessor, Aptem), • Support reporting on learner progress, achievement, timely completions and EPA readiness, • Identify and resolve data quality issues to ensure records are always audit-readyOfsted & Inspection Readiness, • Support preparation for Ofsted inspections by collating evidence and maintaining organised documentation, • Assist with updates to the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP), • Ensure documentation is consistently inspection-readyTeam & Systems Support, • Act as a point of contact for curriculum and quality documentation, • Coordinate meetings related to curriculum, quality and compliance, • Support effective use of LMS, e-portfolio and quality tracking systems, • Contribute ideas to improve processes and ways of workingAbout YouYou don’t need to be a tutor — but you do need to be someone who is:, • Highly organised with strong attention to detail, • Comfortable working with data, systems and documentation, • Holds previous experience in a Curriculum and Quality support function, • Confident communicating clearly and professionally, • Knowledge of Apprenticeships and Ofsted Inspection criteria would be highly desirable, • Able to manage multiple priorities and deadlines, • Interested in education, apprenticeships or quality assuranceWhy Join?, • Hybrid working with flexibility, • Supportive, quality-focused organisation, • Opportunity to build a career in quality, curriculum or apprenticeships, • Role with real impact on learner experience and outcomesThis position will be subject to an enhanced DBS check and employment references.For further information please reach out to Simon Atkins at Pertemps on

PMO Project Co-ordinator Pre-Construction / Infrastructure - 37187384 - £41.50/hr umbrella rate Have you delivered infrastructure projects (electrical, mechanical, civils…) in an industrial / manufacturing environment? Do you have knowledge of RIBA plan of work stages and the infrastructure project lifecycle? and experience in pre-construction, design, planning, cost estimation, and feasibility studies? If so, this is your chance to join a forward-thinking organisation as a PMO Project Co-ordinator Pre-Construction / Infrastructure, where you'll play a key part in supporting cutting-edge infrastructure projects. This role is perfect for someone who thrives in a fast-paced environment and wants to contribute to the delivery of world-class facilities. With occasional travel across the UK and rare international opportunities, this position offers variety, growth, and the chance to work on diverse projects. What You Will Do: • Co-ordinate and support multiple infrastructure engineering projects, ensuring process control and compliance quality assurance., • Prepare project reports to communicate updates on cost, time, risks, scope changes, and issues., • Review and maintain process templates, ensuring alignment with industry standards, statutory requirements, and health and safety regulations., • Audit internal teams to identify opportunities for improvement and support their implementation., • Collaborate with engineers, project managers, and stakeholders to deliver projects aligned with key performance indicators., • Assist with pre-construction and construction activities, from feasibility studies to commissioning and handover. What You Will Bring: • Membership in a recognised professional body (e.g., RICS, CIOB, ICES, APM) is preferred but not essential., • Knowledge of RIBA Plan of Work stages and the infrastructure project lifecycle., • Experience in pre-construction, design, planning, cost estimation, and feasibility studies., • Strong understanding of construction safety regulations, including CDM 2015 Regulations., • Excellent organisational and project management skills, with the ability to manage cost, timing, and quality effectively. This role is integral to the company's mission of delivering innovative and high-quality infrastructure solutions. You'll work closely with internal and external stakeholders to ensure projects are completed safely, on time, within budget, and to the highest standards. The company values individuals who are resilient, enthusiastic, and driven to deliver exceptional results, making this an ideal environment for professional and personal growth. Location: The role is based in Solihull, with occasional travel across the UK and rare international commitments. Interested?: If you're ready to take on this exciting opportunity as a PMO Project Co-ordinator Pre-Construction / Infrastructure, don't wait-apply now and take the next step in your career journey! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Quality Management Specialist – Defence Aviation £40 per hour - Inside IR35 Birmingham Airport 12 Month contract A leading aerospace and defence organisation is seeking a Quality Management Specialist to support a Military Continuing Airworthiness Management Organisation (CAMO) within a highly regulated defence aviation environment. This role will play a key part in ensuring ongoing compliance with Military Aviation Authority (MAA) regulations, supporting audit activity, and providing quality assurance across continuing airworthiness operations. The Role You’ll be responsible for supporting and monitoring CAMO quality activities to ensure compliance with military airworthiness regulations and internal quality standards. Working closely with airworthiness, maintenance and operational teams, you’ll help drive audit assurance, process compliance and continuous improvement across the organisation. Key Responsibilities • Support and conduct CAMO audit and compliance activities in line with MRP Part M / RA 4900–4974 requirements, • Verify and validate procedures and updates within the Continuing Airworthiness Management Exposition (CAME), • Monitor continuing airworthiness activities to ensure ongoing regulatory compliance, • Carry out product sampling, compliance checks and process assurance activities, • Support oversight of subcontracted CAMO and maintenance activities, • Ensure corrective actions and non-conformances are tracked and managed effectively, • Participate in corrective action review meetings and support risk escalation where required, • Work collaboratively with maintenance organisations, delivery teams and wider airworthiness stakeholders, • Support assurance of personnel competence, process compliance and audit readiness What We’re Looking For • Experience working within aerospace, aviation or defence quality environments, • Knowledge of Continuing Airworthiness Management Organisations (CAMO) and military aviation regulations, • Experience supporting audits, compliance monitoring or quality assurance activities, • Strong attention to detail and ability to interpret complex regulatory documentation, • Excellent communication and stakeholder management skills, • Ability to work within highly regulated and process-driven environments Desirable Experience • AS9100D / AS9110C auditor training, • Aircraft programme internal auditor training, • Knowledge of MRP Part 145 / Maintenance Approved Organisation Scheme (MAOS), • Understanding of Defence CAMO regulations, • Root Cause Corrective Action (RCCA) facilitation experience, • Human Factors training, • Experience with SharePoint or quality management systems, • Knowledge of DAOS surveillance audits, • Awareness of Foreign Object Debris (FOD) and Electrostatic Discharge (ESD) standards What’s on Offer • Opportunity to work within a highly specialised defence aviation programme, • Exposure to military airworthiness and CAMO operations, • Collaborative and technically focused environment, • Competitive salary and benefits package, • Professional development and training opportunities Additional Information • 12-month contract, • Based in Birmingham, • Candidates must have the right to work in the UK, • Due to the nature of the work, security and background checks may be required This is an excellent opportunity for a quality or compliance professional looking to further develop their experience within military aviation, continuing airworthiness and regulated aerospace operations.

Clinical Assessment Nurse Location: Edgbaston, Birmingham Work Schedule: Part-time 16hrs pw Salary: £38,480 pro rata sk:n Clinics is a leading UK skin clinic specialising in advanced aesthetic and medical skincare treatments. Our expert clinicians combine cutting-edge technology with personalised care to help you achieve healthy, radiant skin and lasting confidence. We are seeking to recruit a clinical Assessment Nurse, to join our clinical Services team in our Edgbaston clinic. The role will report into our Clinical Services Manager and the successful candidate must be a registered nurse with a current NMC registration. Role Purpose The Clinical Assessment Nurse is responsible for undertaking clinical assessments and reviews relating to VAT exemption eligibility across aesthetic and dermatology services delivered by sk:n. The role supports organisational compliance with HMRC guidance by reviewing clinical records, patient questionnaires, consultation documentation, and supporting evidence to determine whether treatment qualifies for VAT exemption on medical or psychological grounds. This is a non-patient-facing governance and assessment role focused on professional judgement, consistency, documentation quality, and regulatory compliance. The postholder will work closely with operational, finance, and clinical teams to ensure decisions are evidence-based, appropriately recorded, and aligned with company policy and professional standards. Key Responsibilities Clinical Assessment • Conduct VAT exemption assessments for patients seeking aesthetic or dermatological treatment., • Assess the clinical, functional, and psychological impact of the condition or concern presented by the patient., • Ensure assessments are objective, evidence-based, and professionally defensible. Documentation & Governance • Maintain accurate, contemporaneous, and comprehensive clinical records within the electronic medical record system., • Ensure all supporting evidence and rationale for VAT decisions are clearly documented., • Support audit processes relating to VAT exemption assessments and clinical record quality., • NMC Code, • Data protection and confidentiality requirements, • Consent and documentation standards, • Internal clinical governance frameworks Collaboration • Work collaboratively with clinic teams, doctors, operational leaders, governance colleagues, and finance departments., • Provide guidance to operational teams regarding documentation requirements and assessment processes., • Support consistency of approach across all clinics and regions. Professional Responsibilities • Maintain active NMC registration and professional revalidation requirements., • Work within professional scope of practice and competence at all times. HMRC VAT exemption guidance Clinical governance and safeguarding principles • Participate in mandatory training and continuing professional development. Person Specification Essential • Registered Nurse with active NMC registration., • Previous experience in aesthetics, dermatology, cosmetic healthcare, or outpatient clinical assessment., • Strong clinical assessment and documentation skills., • Excellent communication and interpersonal skills., • Ability to manage sensitive conversations professionally and empathetically., • Strong understanding of confidentiality and data protection requirements., • High attention to detail and professional integrity., • Experience within aesthetic medicine or cosmetic surgery environments., • Understanding of VAT exemption processes within healthcare or cosmetic services., • Experience undertaking remote/video consultations., • Knowledge of CQC regulated healthcare environments., • Previous audit or governance experience. Key Competencies • Professional judgement, • Clinical documentation, • Communication and patient engagement, • Ethical decision-making, • Attention to detail, • Governance and compliance awareness, • Team collaboration, • Professional accountability What’s in it for you? • A competitive salary, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on group companies procedures and products, • Generous family & friends discounts across all group brands, • 33 days annual leave FTE*, • Workplace Pension Scheme

Senior QHSE Engineer – Manufacturing 📍 Walsall (with occasional travel) | 💼 Permanent | £50,000 - £60,000 (DOE) Do you take pride in driving product quality and supplier performance? Are you experienced in managing audits, NCRs and continuous improvement in manufacturing? Looking for a role where you can take ownership of quality systems and make a measurable impact? I’m working with a specialist manufacturer of mechanical clamps and connectors for the oil & gas sector, who are looking to appoint a Senior Quality / QHSE Engineer. This role is heavily focused on product quality and supplier quality, ensuring components meet stringent industry and customer standards. The Opportunity You’ll take ownership of quality systems and processes, working closely with production, suppliers and customers to ensure consistent quality performance. This is a hands-on role combining quality assurance, supplier quality and continuous improvement. What You’ll Be Doing • Managing and improving the Quality Management System (QMS), • Leading internal and supplier audits, including corrective action follow-up, • Investigating non-conformances (NCRs) and driving root cause analysis, • Working closely with suppliers to improve quality, performance and compliance, • Ensuring products meet customer specifications and regulatory standards, • Overseeing inspection and dimensional control processes, including CMM What They’re Looking For • Strong experience in quality engineering within manufacturing, • Proven background in supplier quality and audit management, • Knowledge of ISO 9001 (14001/45001 beneficial), • Experience with NCRs, root cause analysis and corrective actions, • Structured, detail-focused and proactive approach Why Consider This Role? • Strong focus on product and supplier quality, • Opportunity to drive measurable improvements, • Established engineering business in a critical industry, • High level of ownership and visibility If you’re a Senior Quality Engineer looking for a role where you can directly influence product quality and supplier performance, I’d be happy to discuss further. Message me directly or apply to find out more.

QUALITY MANAGER MANAGER REQUIRED ON PERMANENT BASIS IN WEST MIDLANDS FOR A MAIN CONTRACTOR A leading Tier 1 contractor is looking to appoint a Quality Manager to support its West Midlands business unit. This is a key strategic role, sitting within the Senior Leadership Team. This is an excellent opportunity for someone who wants real influence across multiple projects, working closely with operational, technical, and pre-construction teams. The Role You will take ownership of quality across the region, ensuring projects are delivered in line with business standards, client expectations, and industry regulations. You’ll act as the central point of expertise, supporting both live projects and tenders, while driving continuous improvement across the business. Key Responsibilities Audits & Compliance • Develop and manage the regional audit programme, • Carry out monthly audits and produce detailed reports, • Analyse trends and implement corrective strategies, • Monitor NCRs and ensure timely close-out, • Lead ISO 9001 / BSI audits and internal compliance reviews, • Review supply chain quality systems Technical Support (Pre-Construction & Delivery) • Provide technical input on tenders and live projects (envelope, waterproofing, fire, BREEAM, etc.), • Identify risks and opportunities within design and construction, • Support design team meetings and technical workshops, • Assist site teams with Inspection & Test Plans (ITPs), • Carry out site inspections and resolve quality/design issues, • Work closely with subcontractors to ensure compliance and quality standards Quality Leadership • Drive a “right first time” culture across projects, • Investigate non-conformances and implement root cause solutions, • Deliver training and share lessons learned across teams, • Support continuous improvement within pre-construction and delivery functions, • Represent the business at client and framework quality meetings About You • Proven experience in a Quality Manager / Senior QA role within construction, • Strong technical knowledge across key building packages (envelope, fire, waterproofing etc.), • Experience working for a main contractor on complex projects, • Strong understanding of ISO 9001 / BMS systems, • Confident communicator, able to influence at all levels, • Proactive, detail-driven, and solutions-focused Why Apply? • Senior leadership exposure with real regional influence, • Work across a diverse portfolio of major projects, • Join a well-established Tier 1 contractor with a strong reputation, • Opportunity to shape and improve quality processes across the business Package • Up to £75,000 + Package, • Flexible / hybrid working approach, • Long-term career progression within a leading contractor If you are a Quality Manager and are open to an initial chat please do not hesitate to reach out.

Maintenance Engineer Location: Castle Bromwich Salary: £55,000 per annum Shift Pattern: 4 on 4 off (2 days, 2 nights – 12-hour shifts) We are seeking an experienced Maintenance Engineer (either bias) to join our dynamic engineering team at our manufacturing facility in Castle Bromwich. This is a hands-on role focused on ensuring the safe, reliable, and efficient operation of heavy industrial plant and equipment. You will play a key part in minimising downtime, driving continuous improvement, and maintaining the highest standards of safety and performance. Key Responsibilities - Maintenance Engineer • Issue permits to work and conduct thorough risk assessments for all planned and reactive tasks, identifying and mitigating hazards., • Implement, monitor, and enforce safe systems of work to ensure consistent compliance and a zero-harm environment., • Deliver high-quality multi-skilled engineering support, working independently or collaboratively to support planned preventative maintenance (PPM), reactive repairs, plant upgrades, installation projects, statutory inspections, and utility services., • Supervise and coordinate external contractors and service providers to ensure work is completed safely and to standard., • Act as a primary point of contact for internal teams, providing technical expertise to resolve plant, equipment, and safety-related issues quickly and effectively., • Diagnose faults, repair and restore equipment to ensure safe, reliable operation, maximum availability, and reduced production losses, energy consumption, and waste., • Drive root-cause analysis and continuous improvement initiatives to eliminate recurring failures., • Plan, coordinate, and execute plant improvement and installation projects., • Support the development and delivery of planned maintenance schedules, follow up on repairs, document work to audit standards, and communicate with suppliers to chase orders. Qualifications & Experience - Maintenance Engineer • Proven hands-on experience working with heavy motorised plant, hydraulic systems, steam generation, boiler house operations, and high-pressure fluid systems., • Strong multi-skilled background combining mechanical and electrical engineering capabilities., • A proactive, safety-first mindset with excellent problem-solving and fault-diagnosis skills., • Ability to work under pressure in a fast-paced industrial environment, both independently and as part of a team., • BTEC (or equivalent qualification) in Electrical or Mechanical Engineering. Benefits - Maintenance Engineer • Pension - Pay in 3.5% and the company pays 6%., • 3x annual salary life assurance, • 24 days holiday, • Buy & Sell Holiday Scheme, • Free parking, • EAP service, • Occupational Health Nurse on site every week, • Free physio on site available every week, • Sandwich van comes on site every day at 9am, • Mental Health First Aiders on site, • 10% discount on gym membership at Gym next door For more information on this role, please contact Andrew Haddon on 01453 796617 or send a copy of your CV to For details of other opportunities available within your chosen field please visit our website ___ If you have previous experience within a heavily automated environment with conveyor systems as a maintenance engineer, shift engineer, technician, electrical engineer or field service engineer please get in touch. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Employment Tax Director job in International Firm - Birmingham based Your new company This leading global professional services network operates under a single brand worldwide. They provide unmatched client experience, delivering audit & assurance, tax and advisory services around the world. They are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. Your new role As a result of both succession and growth, there is an opportunity for a personable and client facing employment tax professional to join the team and work closely with the Employment Tax Partners with prospects of coming through to Partner in the medium term. They are looking for someone to lead the central business and work closely with the National Employment Tax and Global Mobility Teams to drive the business forward. What you'll need to succeed They are looking for an Employment Taxes professional with sound knowledge of employment taxes and relevant practical implications. With excellent communication skills and commercial acumen in relation to client requirements and problem-solving. You will enjoy working in a fast-paced environment and be happy to supervise and train more junior team members. What you'll get in return Working with an established team and with an attractive client base, you will also be supported and mentored on all aspects of what it takes to become a partner, including the market piece, client relationships, technical and internal responsibilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4543335

Finance Business Partner, Finance Manager, Retail, Supply Chain, 3PL, ACCA, CIMA, ACA Your new company Hays are delighted to be working with a high-growth retail organisation looking for a Qualified Finance Manager. The company is experiencing significant growth and, as such, is looking to grow their team. Your new role This role supports the supply chain and distribution arm of the organisation and will be heavily involved in working with the key operational stakeholders from both an internal and external perspective.Key duties include: • Own financial reporting for direct costs, ensuring accuracy, clarity, and relevance., • Partner with key stakeholders to challenge performance against budgets and forecasts and support effective decision-making., • Lead forecasting cycles, ensuring key cost drivers, seasonality, and operational inputs are accurately reflected., • Design and deliver monthly management accounts and performance reporting., • Provide clear financial analysis and commentary, identifying trends, risks, and opportunities., • Develop and maintain KPIs to track performance and profitability across the cost base., • Drive continuous improvement across processes, data models, and automation to support scale. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4785583

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Starting Salary: £26,500 Plus Benefits Are you detail driven, highly organised, and passionate about making sure everything’s done by the book? If you thrive in a fast-paced environment and want to play a key role in ensuring safe recruitment within education, then this is the role for you! At TeacherActive, we’re on the lookout for a Compliance Administrator to join our team. You'll be instrumental in ensuring every candidate we place meets the highest safeguarding and vetting standards, making a real difference in the lives of educators and learners. Our Culture: Our office is a collaborative, supportive environment where precision is valued, effort is recognised, and every team member plays a part in delivering excellence. You’ll be surrounded by passionate, motivated colleagues who take pride in doing things the right way and celebrating the wins along the way. The Role: Compliance Administrator In this vital role, you’ll own the compliance journey for your own group of candidates from initial audit through to full clearance. Your work ensures our schools receive fully vetted, high-quality professionals they can trust. What you’ll be doing: • Managing administrative tasks form Compliance and right to work checks, • Verifying ID, Right to Work, references, DBS checks, and identifying CV gaps, • Conducting annual audits and ongoing eligibility reviews, • Working closely with branch teams to ensure fast, accurate registrations, • Making outbound calls to chase documentation and references, • Maintaining standards in line with REC, Department for Education, and internal policies, • Timesheet Administration, • Identifying and querying discrepancies with timesheets, • Answering phone and email queries from candidates and internal stakeholders What We’re Looking For: You’ll bring energy, professionalism, and a sharp eye for detail – keeping safeguarding at the heart of everything you do. Key attributes we value: • Track record of meeting and exceeding targets, • Previous customer service or administration experience, • Extremely high accuracy and attention to detail, • Great organisational and time management skills, • Excellent verbal and written communication, • Confidence on the phone and in chasing key information, • A strong customer service mindset, • Experience in dealing with difficult and challenging situations, • Working in a fast paced environment and ability to deliver at fast pace What’s in It for You? We’re a values-driven business that celebrates performance, teamwork, and career growth. The benefits: • Clear progression path from day specific to your compliance role and career, • 23 days annual leave + 8 bank holidays (Annual leave increasing with service by 1 day per year to a maximum of 30 days), • Extra day off for your birthday and a life admin day to use when you need it, • 40 days work from home allowance per year (After passing probation, pro rata'd), • Charity day - a paid day to volunteer where you choose!, • Regular company events that celebrate your success. Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) 631798 with the following details: • Your name, • What role you are applying for/ what office you are interested in working in, • What makes you a great fit for a role in Compliance at TeacherActive Working Hours: • In term time, Monday - Thursday - Wk 1: 7:30-16:30 / Wk2: Monday - Thursday: 8:30-5 / All Fridays 8-4.30pm, • Office based full time

Technical Administrator – Food Manufacturing West Bromwich Up to £35,000 + Benefits Monday – Friday, 08:00 – 16:30 We’re looking for a Technical Administrator to join a fast-paced food manufacturing environment, supporting the Technical/Compliance function and helping ensure food safety, quality, and audit readiness at all times. What you’ll be doing: • Maintaining technical systems, SOPs, and compliance documentation, • Supporting internal & external audits, • Managing non-conformances and corrective actions (CAPA), • Ensuring full traceability and supporting mock recalls, • Assisting with customer complaints and reporting, • Supporting export certification processes What we’re looking for: • Experience in food manufacturing, • Knowledge of HACCP, GMP, and food safety standards, • Strong Excel and administrative skills, • High attention to detail, • Ability to work in a fast-paced environment Nice to have: • Food Safety / HACCP qualification (Level 2 or 3), • Internal auditing experience, • Knowledge of 2nd / 3rd party audits What’s in it for you? • Career progression & development opportunities, • Exposure to export and regulatory processes, • Supportive team environment, • Employee benefits + wellbeing support If you’re detail-driven and looking to build a career in technical compliance, this could be a great next step. Apply now or message for more details.

Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management • Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency, • Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking, • Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation, • Support background check tracking and onboarding readiness to ensure timely placement of contingent staff, • Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems, • Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity, • Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing, • Support monthly accruals and expense reconciliation processes, • Partner with leadership on execution of key operational initiatives and governance programs, • Support remediation efforts related to audit findings and regulatory requirements, • Assist in workforce planning and organizational design initiatives, • Collaborate with multiple stakeholders across engineering, business, and operations teams, • Support internal communications and coordination across global teams, • 2–3 years of experience in financial services or a similarly analytical, data-driven environment, • Strong stakeholder management and interpersonal skills, • Excellent written and verbal communication abilities, • High attention to detail with strong organizational discipline, • Ability to manage multiple time-sensitive deliverables simultaneously, • Strong analytical and critical thinking skills with sound judgment, • Advanced proficiency in Microsoft Office (Excel and PowerPoint essential), • Demonstrated ability to follow through on tasks from initiation to completion, • Collaborative mindset with the ability to work across diverse teams, • Exposure to financial services products, operations, or technology environments, • Experience in business operations, technology strategy, or management consulting, • Familiarity with workforce management or vendor management systems, • Experience with project tracking tools such as JIRA This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.

Senior Estimator Galldris Group Location: Birmingham An exciting opportunity has arisen for a Senior Estimator to join our Midlands team. The Senior Estimator will be responsible for compiling competitive Civils tenders within the business and they reflect our win themes and the client requirements in terms of content, format and timescales and produce accurate, competitive, error free, thorough, well researched tenders in a standard format, whilst maintaining estimating files and records as required complying with Governance and Audit requirements. You will ideally have a Civil Engineering background with proven experience delivering civils projects across both pre‑construction and construction phases. A strong technical foundation in drainage, groundworks, highways, and reinforced concrete (RC) structures is essential. Key Accountabilities to include, but not limited to: • Ensure all Tender information is logged and maintained into the system, has a Tender Number and has been processed by the Estimating Administrator, • Dissemination of tender documentation to commercial, operational, procurement, finance, insurance and legal functions as required, • Support and answer questions at presentations at client tender briefings, site visits and interviews, • Raising formal tender queries, disseminating client responses to tender queries and disseminating client revisions to tender documents, • Encourage Business-to-Business meetings with suppliers, • Prepare and manage subcontract and supplier enquiries as required to support submission of tenders and undertake analysis, • Where required, undertake measurement and quantification of tender drawings and produce a Bill of Quantities in recognised method of measurement appropriate to the work type being tendered. OR where take-off being undertaken externally then liaise with relevant parties to ensure this is done in a timely manner. Review and challenge take off for completeness produced by others, • Update all data utilised in tender build up are current and relevant (e.g. Labour, Plant, Materials and Preliminaries rates applicable to delivery period), • Check any received quotations from prospective suppliers / subcontracts are compliant with client / tender requirements (validity, approvals, technical requirements etc), • Investigate Value Engineering or Alternative tender submissions; develop and price any worthy of consideration for our submission, • Liaise and challenge the planner to agree programme outputs (and overall programme) & identify and include appropriate method related temporary works allowance(s), • Present the estimate at tender settlement then capture and incorporate settlement adjustments, • Compliance with the Bid Governance process, including producing bid governance data (Estimating Software outputs, comparisons of subbies etc) and complete templates as required for bid governance reviews and obtain approval to submit tender, • Produce final submission estimate which complies with Employers format., • Ensuring hand over from estimating to commercial, operational, procurement, finance functions for all contract wins through the contract hand over and start up process, • Where required, input into production of tender stage risk & opportunity register, • Prepare and submit responses to post-tender estimating questions, collating responses from within the team, • Arrange internal launch meeting and settlement meeting on smaller schemes led by Estimator, • Liaise with our designers/temp works designers (or assist our design manager) in producing a Design for estimation purposes Experience/Knowledge: • Experience in a similar role, • Understanding of Risk & Opportunity analysis, • Good financial acumen with an ability to analyse complex data and documentation accurately Skills: • IT skills of high standard, • Must be Candy or Conquest user with high level of experience, • Excellent communication skills both verbal and written, • Ability to deal with clients & internal staff, • Ability to work on own initiative, • Meticulous, organised, pro-active with positive attitude and willing to learn, • Self-motivated and enthusiastic, • Excellent organisational and planning skills, • Constantly striving to improve and exceed expectations ensuring safety and quality are never compromised. Qualifications: • Educated to degree level or equivalent desirable but not essential, • A-level, HND (or similar) in Maths, Physics or Engineering– desirable, • Member of professional organisation - desirable Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role, then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Job Title Traffic Management CAD Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role As a Traffic Management CAD Technician, you will be responsible for producing high-quality, risk-assessed CAD drawings in a timely and efficient manner, ensuring all outputs meet current legislation as well as specific client requirements. The role involves the preparation of traffic management CAD drawings across a wide range of scenarios, supporting diverse projects for clients nationwide. This includes working across various road types and locations, requiring adaptability and strong attention to detail. Maintaining consistently high standards is essential, with every drawing expected to comply with both industry regulations and client-specific specifications. Responsibilities • Produce high-quality risk assessed CAD drawings in line with current legislation, industry standards and client-specific requirements, • Maintain and manage the CAD register, ensuring all activities and outputs are accurately recorded to support invoicing and audit requirements, • Ensure all drawings are completed and submitted within agreed timescales, meeting client SLAs, • Attend tender and project meetings to develop a clear understanding of project scope, requirements and constraints, • Produce clear and accurate sketches to support tender submissions and project planning, • Provide technical support and guidance to the operations team, responding to client queries where required, • Collaborate effectively with internal teams, including administration and operations, to ensure smooth project delivery, • Ensure all work is completed with strong attention to detail, maintaining consistency and accuracy across all drawings The Person • Strong attention to detail, • Excellent time-management and organisation, • Analytical and problem-solving mindset, • Effective communication skills, • Adaptability and flexibility, • Team-oriented approach, • Proactive and self-motivated, • Committed to producing high quality work, • Willingness to learn and develop, • Professional and reliable Technical Skills & Experience • Proven experience in a similar CAD or Traffic Management role within the civil engineering or highways sector, • Strong working knowledge of Cone 11 Software, • Sound understanding of relevant legislation, regulations and industry best practice relating to Traffic Management, • Ability to interpret technical information, drawings and project specifications to produce accurate outputs Qualifications & Training • GCSEs Grade 4-9 or equivalent, • Sector Scheme 12D M7 qualification (or willingness to obtain), • Full UK driving licence, • Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Fidarsi is partnering with a fast-growing, international organisation to appoint a skilled Payroll Specialist on a part-time basis. This is a fantastic opportunity for someone who enjoys working across multiple countries and thrives in a detail-driven, collaborative environment. Based in Birmingham with a hybrid working model, this role plays a key part in ensuring payroll operations across Europe run smoothly, accurately, and in line with local regulations. The role includes: • Managing the full payroll cycle across several European countries on a monthly basis, • Coordinating payroll data, checks, approvals, and final outputs to ensure smooth delivery, • Acting as the main point of contact between internal teams and external payroll partners, • Supporting compliance with country-specific tax, social security, and statutory requirements, • Maintaining and updating payroll data within a modern HR/payroll system, • Handling employee payroll queries with professionalism and discretion, • Supporting financial processes including reconciliations and reporting, • Assisting with audit requirements and ensuring accurate documentation is maintained, • Contributing to continuous improvement of payroll processes and systems Ideal experience needed: • Solid experience working with European payrolls (multi-country exposure highly beneficial), • Familiarity with cloud-based HR/payroll platforms (experience with Rippling is a plus), • Strong understanding of payroll compliance across EU jurisdictions, • High level of accuracy and attention to detail, particularly in reconciliations, • Experience supporting pensions and benefits administration, • Ability to manage responsibilities independently within a part-time structure, • Confident communicator who can collaborate effectively across HR, Finance, and external partners, • Comfortable working in a dynamic, international environment What’s on offer • Flexible part-time working (3 days per week, 1 in the office), • Hybrid setup with a Birmingham base, • Competitive salary (pro-rata) depending on experience, • Annual performance-related bonus, • Generous holiday allowance plus additional leave benefits, • Private medical cover, life assurance, and income protection, • Opportunity to work with modern payroll technology, • Exposure to international payroll operations, • Supportive and collaborative team environment

Credit Control Administrator (9 month fixed term contract) Base Location: Birmingham – 2 days per week in office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK. From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG as Credit Control Administrator This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly. The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high level credit control administration and support, delivering excellent customer service on a variety of tasks and activities and enabling customers to focus on their core business objectives contributing to KPMG’s goal of driving growth through operational excellence. What will you be doing? • Operating a best practice procedure which focuses on making sure that you work with the business in the designated area, resolving and collecting difficult and slow paying debts at the same time as maintaining appropriate pressure on clients to settle invoices, with the issue of periodic statements, standard collection methods, and discretionary and targeted (DSO) chasing., • Manage a percentage of the client debtor ledger – (Approx. 4-500 Accounts v 5-900 invoices) to include maintenance of the credit control system to ensure specific steps taken to recover debts are noted and that all account notifications are completed in line with the diary system. Support the Business with complex process and administration queries., • Provide cover for the wider Credit Control team during periods of leave or absence, which may also include reporting and analysis to the management group as and when required., • Update and maintain the credit control system ensuring the specific steps taken to recover debts are noted and that all account notifications are completed in line with the diary system., • Maintaining audit trail files for difficult aged debts, ensuring GDPR rules are adhered to when dealing with confidential client data., • Where it has been notified that clients are not able to be approached without prior consent of the client team, obtain permission before contact is made. Where direct approach is not permitted, liaise closely with the engagement team to ensure that they are undertaking the appropriate credit control measures., • Rotational management of Credit Control telephone helpline and email, • Management of cash targets; monitoring cash collection against targets taking appropriate measures to ensure targets are met and the aged debt profile is kept to a minimum; Establish monthly exposure to bad debt provision and ensure, where possible this is minimised by priority collection/chasing., • Arrange bad debt write offs (to include clients subject to Insolvency obtaining formal notifications along with proof of debt forms) where appropriate and feed up details to CM management team for authorisation., • Communicate specific difficult debt issues to CM management team, Engagement teams and Finance Managers where applicable, arranging regular meetings to discuss key difficult accounts., • Carry out ad hoc debt requests from internal / external clients (troubleshooting), respond to debt reviews and any queries as requested., • Ensure correct procedures are followed regarding clients who are subject to Litigation, passing all documentation to CM management team for review and legal process. What will you need to do it? • CICM or A level educated with B or greater in English and Maths, • Experience required in a Credit Control or Finance in an operational or professional services environment, • An understanding of wider credit management processes, including litigation, Insolvency, risk/credit checking and best collection methods, • Resilient and able to work with multiple demanding stakeholders Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below: • Central Services (KBS) at KPMG: ___, • Inclusivity and KPMG: ___, • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ: ___

Klaviyo Technical Expert D2C Subscription Business Birmingham 2 days per week 6-month FTC We’re partnering with a fast-growing, subscription-led e-commerce brand in the wellness space that is investing heavily in CRM and lifecycle marketing as a core driver of retention and revenue. To support their next phase of growth, they’re looking for a hands-on Klaviyo Technical Expert to take full ownership of their email and SMS platform. This is a delivery-focused position for someone who lives and breathes Klaviyo, can quickly identify opportunities, and execute at pace. Why This Role Matters Klaviyo sits at the heart of this brand’s customer communication strategy, powering retention, reactivation and lifetime value across a large and engaged subscriber base. As the business scales, so does the complexity of its CRM programme. This role has been created to: • Elevate technical capability within Klaviyo, • Optimise and expand lifecycle journeys, • Build a more scalable, high-performing CRM infrastructure You’ll be brought in to audit, rebuild, optimise and future-proof the platform, leaving a lasting impact well beyond the contract. The Opportunity This is a role for someone who can hit the ground running and deliver measurable improvements quickly. You’ll take end-to-end ownership of Klaviyo, working closely with senior CRM leadership to: • Audit the current setup (flows, segments, data, deliverability, integrations), • Identify quick wins and longer-term opportunities, • Build and optimise high-impact automated flows, • Improve segmentation, personalisation and performance, • Strengthen data quality and platform architecture, • Upskill the internal team and document best practices What You’ll Deliver • Transformed Klaviyo into a clean, scalable, high-performing platform, • Launched and optimised key automated flows across the full customer lifecycle, • Significantly improved segmentation, targeting and personalisation, • Increased engagement, retention and email-driven revenue, • Established robust integrations with the wider tech stack (including Shopify and subscription platforms), • Left behind clear documentation, processes and a confident, upskilled CRM team Key Responsibilities Platform Audit & Optimisation • Conduct a full audit of the Klaviyo account (flows, segments, lists, templates, integrations, deliverability, data quality), • Identify gaps, technical issues and performance opportunities, • Create a clear, prioritised roadmap of improvements, • Restructure the platform for scalability and ease of use Flow Build & Automation • Build, rebuild and optimise key lifecycle flows, including:, • Welcome / nurture to purchase, • Post-purchase journeys, • Subscription lifecycle (renewal, churn prevention), • Winback and reactivation, • Browse and cart abandonment, • Loyalty / VIP journeys, • Implement advanced logic, dynamic content and personalisation, • Integrate SMS into lifecycle journeys where relevant Segmentation & Personalisation • Develop a sophisticated, data-led segmentation framework, • Improve targeting based on behaviour, lifecycle stage and engagement, • Leverage Klaviyo’s predictive analytics and AI capabilities Data & Integrations • Ensure accurate data flow between Klaviyo and connected platforms (e.g. Shopify, subscription tools), • Troubleshoot and optimise integrations, • Implement robust tracking, custom properties and profile enrichment, • Own deliverability best practices (SPF, DKIM, DMARC, sender reputation, list health) Reporting & Testing • Define and track key CRM performance metrics, • Build dashboards within Klaviyo, • Lead structured A/B testing across flows and campaigns, • Translate performance data into actionable insights

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Birmingham, Bristol or Leeds | Hybrid 1 day a month in the office A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‑thinking, award‑winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy. The Role As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You’ll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department. Key Responsibilities • Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking, • Running bi‑monthly operational meetings with other Business Operations Managers, • Maintaining annual departmental management trackers and key deadlines, • Project managing departmental initiatives and maintaining action registers, • Supporting updates to departmental business plans and coordinating partner actions, • Planning and delivering departmental away days, • Managing IT kit approval processes, • Maintaining central filing of financial information for Department Heads, • Assisting with budgeting, data collation and spreadsheet preparation, • Reviewing utilisation data and providing weekly summaries, • Monitoring KPIs and liaising with Finance on aged lock‑up, • Streamlining write‑off processes and monitoring leakage, • Supporting the Best Practice Partner and Department Head on risk and compliance, • Tracking performance against risk and best practice objectives, • Liaising with the Risk & Best Practice team and coordinating audit requirements, • Working with BD & Marketing on assessments, reports and team plans, • Coordinating directory submissions and ensuring CVs and profiles are up to date, • Maintaining departmental marketing databases for tenders, • Scheduling internal training and managing external training requests and budgets, • Providing administrative support for recruitment processes, • Coordinating appraisals, objectives, promotions and pay review cycles, • Managing the departmental holiday approval process, • Identifying transformation opportunities and supporting project work, • Managing departmental HighQ sites What You’ll Bring • Significant experience in a similar operational role, or as a senior PA/management assistant at board level., • Exceptional written and verbal communication skills., • Ability to handle confidential information with discretion., • Strong influencing skills and confidence in challenging conversations., • Solid understanding of financial processes and reporting., • Project management experience., • High attention to detail, strong organisational skills and a proactive mindset., • Ability to collaborate effectively with peers across multiple offices., • Advanced Microsoft Office skills (Word, Excel, PowerPoint)., • Willingness to travel occasionally to other UK offices.

Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management • Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency, • Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking, • Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation, • Support background check tracking and onboarding readiness to ensure timely placement of contingent staff, • Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems, • Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity, • Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing, • Support monthly accruals and expense reconciliation processes, • Partner with leadership on execution of key operational initiatives and governance programs, • Support remediation efforts related to audit findings and regulatory requirements, • Assist in workforce planning and organizational design initiatives, • Collaborate with multiple stakeholders across engineering, business, and operations teams, • Support internal communications and coordination across global teams, • 2–3 years of experience in financial services or a similarly analytical, data-driven environment, • Strong stakeholder management and interpersonal skills, • Excellent written and verbal communication abilities, • High attention to detail with strong organizational discipline, • Ability to manage multiple time-sensitive deliverables simultaneously, • Strong analytical and critical thinking skills with sound judgment, • Advanced proficiency in Microsoft Office (Excel and PowerPoint essential), • Demonstrated ability to follow through on tasks from initiation to completion, • Collaborative mindset with the ability to work across diverse teams, • Exposure to financial services products, operations, or technology environments, • Experience in business operations, technology strategy, or management consulting, • Familiarity with workforce management or vendor management systems, • Experience with project tracking tools such as JIRA This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.

Electrical Installation & Maintenance Tutor Location: Birmingham Hours: Full-time, 35 hours per week Salary: Up to £44,500 (dependent on experience) Experienced Electrical Trainer Required This is not a role for someone looking to step off the tools, we're looking for a proven training professional. If you already deliver electrical training, assess apprentices, or run commercial courses such as 18th Edition and Inspection & Testing, this is an opportunity to join a well-established training environment where quality delivery and learner outcomes are the priority. You'll be responsible for developing skilled, work-ready electricians through structured teaching, assessment, and ongoing learner support across both apprenticeship and commercial programmes. The Role You will deliver high-quality teaching, assessment, and learner support, ensuring all activity meets awarding body standards and contributes to strong achievement rates and positive learner experiences. This role is primarily centre-based in Birmingham, with occasional travel to support delivery requirements. Key Responsibilities Teaching, Learning & Assessment • Deliver structured training to electrical apprentices and commercial learners across programmes including 18th Edition and Level 3 Inspection & Testing, • Manage learner progress, ensuring timely achievement and high success rates, • Assess learner work, provide detailed feedback, and maintain accurate assessment records, • Adapt delivery methods to suit different learning styles and maximise engagement, • Contribute to the development and improvement of course materials and delivery methods, • Maintain up-to-date knowledge of industry regulations, standards, and qualification changes Quality & Compliance • Ensure all delivery aligns with awarding body and internal quality standards, • Participate in internal quality assurance processes and respond to feedback, • Maintain accurate learner records, including attendance, progress, and outcomes, • Support audit and inspection activity when required Learner Support & Safeguarding • Provide ongoing pastoral support to learners throughout their programme, • Promote a safe, inclusive learning environment and adhere to safeguarding requirements, • Address learner concerns or welfare issues promptly and professionally Stakeholder Engagement • Build strong working relationships with employers and stakeholders, • Respond effectively to queries, feedback, and training needs, • Work collaboratively with internal teams to support learner progression and programme delivery Essential Requirements • Level 3 Electrical qualification (or equivalent), • 18th Edition Wiring Regulations, • Level 3 Inspection & Testing (2391 or equivalent), • Proven experience delivering electrical training in a classroom or workshop environment, • Experience assessing learners and/or delivering commercial electrical courses, • Strong understanding of apprenticeship or Further Education delivery, • Confident presentation and communication skills, • Good IT and administrative capability Desirable • Teaching qualification (AET or equivalent), • Assessor qualification (TAQA/A1 or equivalent), • Internal Quality Assurance qualification (IQA/V1 or equivalent), • Health & Safety qualification (e.g. IOSH Managing Safely), • First Aid and current DBS What's on Offer • 25 days annual leave plus bank holidays, with additional leave for long service and Christmas closure, • Pension scheme with employer contributions, • Life assurance and enhanced sick pay, • Optional private healthcare, • Employee wellbeing support and benefits schemes (including gym discounts and cycle to work), • Ongoing CPD and funded professional development

We are seeking a proactive and technically capable SharePoint Administrator to take ownership of a growing Microsoft 365 and SharePoint Online environment within a values-driven organisation delivering essential services to communities and tenants. This is a key role focused on ensuring SharePoint remains secure, structured, user-friendly and aligned to organisational governance standards. You will play a central role in supporting collaboration, information management and digital transformation across the business. Working closely with IT, Information Governance, Cyber Security and third-party suppliers, you will help shape and maintain a modern digital workplace while supporting users across the organisation. The Role As SharePoint Administrator, you will be responsible for the day-to-day operational management of SharePoint Online, ensuring the platform is reliable, compliant and effectively governed. You will also support the implementation and transition of a new document management solution, helping move the organisation from project delivery into a stable business-as-usual service. Key responsibilities include: • Administering and maintaining SharePoint Online sites, libraries, permissions, groups and content structures, • Supporting the implementation and operational handover of a new document management solution, • Managing governance, metadata, retention policies and structured document management standards, • Configuring new SharePoint sites and permission models aligned to organisational standards, • Conducting regular permission and access reviews using least-privilege and Zero Trust principles, • Supporting colleagues with troubleshooting, training and best-practice guidance, • Using Power Automate and wider Microsoft 365 tools to improve workflows and business processes, • Supporting site migrations, restructures, archiving and lifecycle management activities, • Monitoring access patterns and escalating potential security or compliance risks, • Maintaining documentation, procedures and audit records across SharePoint and connected M365 applications, • Working collaboratively with suppliers, system owners and internal stakeholders to continuously improve the environment About You You will bring strong SharePoint Online administration experience alongside a practical understanding of governance, collaboration and information management within Microsoft 365 environments. You will be comfortable balancing technical administration with user support and stakeholder engagement, and capable of driving improvements in structure, usability and compliance. Essential Skills & Experience • Experience administering SharePoint Online environments, permissions and governance, • Strong understanding of document management principles and best practice, • Experience supporting users within a Microsoft 365 environment, • Knowledge of information security, compliance and data protection requirements, • Experience with Power Automate workflows, • Ability to troubleshoot issues and communicate technical concepts clearly to non-technical users, • Understanding of Microsoft Teams, OneDrive and wider M365 integrations, • Experience supporting SharePoint environments transitioning into operational ownership, • Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience, • Commitment to continuous professional development Desirable Experience • ITIL Foundation certification, • Microsoft Power Platform Fundamentals, • Experience with large-scale SharePoint migrations or restructures, • Knowledge of PowerApps, PowerShell or advanced SharePoint administration, • Experience designing SharePoint-based business process solutions, • Experience working alongside third-party implementation partners, • Understanding of records management or information governance frameworks Permanent opportunity Salary £45,000 - £60,000, depending on experience Birmingham based office, 3x days per week on-site, 2x days working remotely Pension contribution, 25 days holiday + Bank Holidays (increasing with service), health cash plan and more. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Professional Services Consultant This is a growing team with a strong roadmap toward leveraging AI and immerging technology. This role will suit a candidate who is embarking on their professional journey, with 1-5 years of relevant experience. Potentially from a consulting and / or retail background. Please apply if you're interested in configuring complex SaaS solutions. This team will support implementations for enterprise retail customers and having a balance of technical, consulting and customer facing environment. Hybrid working arrangement, commutable to Birmingham / Coventry. Making a career change is a big decision. Why consider Aptos? Become a part of a team that is passionate about creating and delivering cutting-edge solutions for retailers worldwide. At our company, we’re dedicated to supporting your career aspirations and helping you exceed your goals. You’ll benefit from industry-leading training, global development opportunities, and the chance to collaborate within a diverse culture across our offices in nine countries. Our inclusive culture reflects our purpose: to make a difference for every colleague, every client, every day. As a leading provider of Unified Commerce solutions for retail, our technology empowers top retail brands by optimizing product management, promotions, merchandising, and store operations. With the global shift toward our cloud-native, microservices architecture, opportunities for career growth have never been more exciting. Today, more than 100,000 retail stores in fashion, grocery, footwear, general merchandise, discount, and sporting goods rely on our solutions to generate nearly $2 trillion in annual revenue. We hope you’ll join us in driving innovation and delivering impactful solutions as we continue leading the Unified Commerce revolution. Job Title: Professional Services Consultant – Aptos ONE Company Overview Aptos is a recognized global provider of technology solutions that help more than 1,000 retail brands deliver every shopper a personalized, empowered, and seamless experience — no matter when, where or how they shop. Our success is built upon our long history of innovation and collaboration, and our future success will be fueled by passionate, professional colleagues who are driven to find new ways to put the latest technologies to work to solve the many challenges that retailers face. We’re always looking for candidates with a desire to innovate, grow and learn from each other as we work together to help the world’s leading retail brands succeed and thrive. Position Overview As the Aptos ONE Consultant Professional Services point of sale expert, you will work closely with merchants of all sizes and complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather, and document requirements and configure, test, and deliver a solution that adds maximum value for the merchant. You will also contribute and utilize our Aptos A2 process during project implementation, that utilizes our Kickstart foundation for Aptos ONE. Role & Responsibilities: • Manage client expectations and drive a stellar client experience., • Partner with business stakeholders to confirm understanding of business drivers and strategy., • Leverage industry and organizational standards, patterns, and best practices to deliver maximum value., • Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership., • Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies., • Proactively lead design sessions with our customers and peers to drive toward decisions related to application configurations., • Configure, document, test & deliver a cloud based point of sale solution within defined time & budget constraints., • Work with project managers to define tasks, estimate efforts and requirements to deliver required solutions., • Be respected as an authoritative source in a narrowly defined functional domain but remain generally knowledgeable regarding broad industry segments., • Deliver comprehensive end-user training & support to business and technical users of all levels., • Log, troubleshoot, diagnose, and resolve technical and functional issues (e.g., application, application integrations, network and hardware), • Participate in the sales process to provide estimates and granular level of effort estimates for anticipated scope., • Provide on-site support for Client Go-Lives when requested., • Provide mentorship to junior team members locally as well as globally., • Perform other duties that will serve as best practices for future implementation. Qualifications: • Experience working in retail is highly preferred., • Ability to present a strong credible image to our customers., • Strong communication, documentation, and presentation skills, • Strong multitasking and time management skills, • Flexibility and adaptability, • Experience working with system integrations., • Knowledge of retail data & data relationships, • Experience working with relational & non-relational database technologies., • Very strong troubleshooting skills and technical aptitude, • General understanding of networking technologies (VPN, firewall etc), • Innovation and ingenuity, • Enjoy collaboration in a team environment., • Analyze Gap requirements throughout Project Implementation, • Ability to communicate fluently in English (written and spoken), • Ability to work remotely efficiently and delivering results on time, • Travel will be required Preferred Skills • Experience in POS implementations or a comparable role, • Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc), • AWS Expertise, • Experience with POSTMAN, REST API, and other test tools, • Experience with Jira, Confluence, and M365 application tool sets, • Understanding of modern security technologies, compliance standards & processes, • Experience working on Agile projects, • Bachelor’s Degree in a related technical field We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.

Candidate Opportunity Brief \nPosition: Head of Procurement \nReporting to: Finance Director \nConfidentiality: Open\n\nFord & Stanley Executive Search (Part of the Ford & Stanley Talent Services Group) are a leading Executive search and talent advisory firm specialising in the following sectors:\n\nRail & Transportation \nCivils & Construction \nManufacturing & Supply Chain \nTechnology & Cyber Security \nLogistics & Intermodal Freight \nDefence \nOur search directors, search consultants and in-house research team specialise in retained opportunities at the highest level of organisational leadership and management. \n\nOur success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. \n\nWorking with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. \n\nWe have been exclusively appointed by our client company on a retained search for a Head of Procurement. \n\nBelow you will find a ‘Candidate Opportunity Brief’ developed from notes taken during the scoping meeting (Situational Discovery) held between the Principal Consultant & Senior Consultant of Ford & Stanley Executive Search and the Finance Director and Head of Strategy at our Client Business.\n\nThis brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification.\n\nClient Opportunity Statements:\n\n“We are seeking a Head of Procurement to build on recent progress and firmly establish a high‑performing, commercially focused procurement function. Following a successful period of interim leadership, this role provides the opportunity to embed stability, strengthen governance, and elevate maturity across a high‑volume, fast‑paced operational environment.\n\nReporting to the Finance Director, the Head of Procurement will act as a trusted strategic partner, balancing pace and prioritisation with robust control, compliance, and risk management. The role will introduce more streamlined, commercially astute ways of working, ensuring procurement enables, rather than constrains, the business.\n\nThis role will suit a confident, hands‑on procurement leader who thrives on embedding improvement, leading capable teams, and driving tangible commercial impact within a nationally significant business.\n\nKey deliverables within the first 12 months include:\n\nStabilise, embed, and further develop the Procurement team, building on recent progress to grow capability, create clarity of purpose, and instil confidence through clear leadership, direction, and accountability.\nStrengthen procurement processes and ways of working, improving governance, pace, and effectiveness while introducing more streamlined, commercially astute approaches that enable the business to better leverage opportunity.\nAct as a trusted strategic partner to the Finance Director, operating as a key “right‑hand” advisor with responsibility for managing procurement‑related risk, ensuring appropriate controls, and supporting sound decision‑making across the business.\nEssential Hard Skills (Skills & Experience)\n\n§ MCIPS qualified\n\n§ Proven experience of operating in a highly regulated industry such as Rail, Transportation, Energy, Aerospace, Nuclear.\n\n§ Experience of the full procurement lifecycle, including running tenders, supplier engagement, tender evaluations, contract negotiations, contract management, etc.\n\n§ Robust knowledge of public procurement obligations, audit requirements and governance frameworks. Experience of running procurement tenders under either UCR 2016 or Procurement Act 2023 regulations.\n\n§ Able to challenge ways of working and implement practical improvements to processes, systems and behaviours, whilst maintaining trust and engagement.\n\n§ Able to demonstrate leadership of either a comparable function, successful deputisation for a ‘Head of’ or evidence of leading on similar challenges.\n\nEssential Soft Skills (Attributes & Behaviours)\n\n§ Ability to empower and lead a team and function through transformation. \n\n§ Resilient and able to operate effectively in an agile environment.\n\n§ Inspirational, ability to bring the team on a positive journey of change\n\n§ Strong commercial acumen\n\n§ Gravitas, with the ability to build trust and credibility at all levels.\n\nWorking Arrangements & Location:\n\n Hybrid working available; however, it is expected that the candidates are visible leaders at the West Midlands HQ 3 days a week. \n\nSearch timescale Agreement \n\nStage\n\nAgreed Date\n\nSituational Discovery (Role Scoping Meeting)\n\nCompleted – 6th May 2026\n\nTimescale Agreement & Delivery Plan - Issued to Client \n\nCompleted – 8th May 2026\n\nCandidate Opportunity Briefing Document – Client Sign Off\n\nCompleted – 11th May 2026\n\nSearch ‘Go Live’ \n\n11th May 2026\n\nMid-Search Review / Progress Update Meeting with Client \n\n29th May 2026\n\nShortlist Presentation & Review Meeting with Client. \n\n12th June 2026\n\nFirst Stage interviews between Candidates & Client. \n\n15th June 2026\n\nPsychometric Assessment (If applicable) \n\nN/A\n\nFinal Stage Interviews between Candidates & Client \n\nWC 22nd June 2026\n\nDecision to offer successful candidate\n\nWC 22nd June 2026\n\nLikely Candidate Start Date\n\n3-month notice – Sept 2026\n\nMid Notice Engagement Session between Candidate & Client\n\nJuly 2026\n\nFord & Stanley Executive Search Pre-Submission Process:\n\nFirst Engagement: A short engagement and introductory conversation to position the opportunity, gauge the candidate's early interest level, and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared\n\nCandidate Discovery: An open, conversational and consultative discussion where candidates and the executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV.\n\nThe ‘shortlist’: Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations.\nOur Client Business’s Interview Process: \n\n1st Stage interview: Face-to-face interview with the Finance Director and the Head of Strategy.\n2nd Stage interview: Face-to-face interview with 2 chosen Head of functions.\nGood to know: \n\nThe Head of Procurement will be accountable for the mentorship and development of a capable Procurement and Property team, comprised of 12 heads.\nThe business navigates a deeply regulated procurement environment with long lead times, and therefore, they are looking for someone to bring continuity to the function.\nThe Head of Procurement is also accountable for property and facilities\nThere is a continued focus on ensuring all procurement activities meet regulatory and internal governance requirements, including the owning group’s Procurement Policy, Code of Conduct, Procurement Act 2023, and obligations under additional legislation.\nThere is a significant opportunity to shape and leave a lasting impact on both the function and the wider business. The company is clear about the scale of transformation required and ambitious in what it needs to deliver, with strong senior leadership backing and the necessary tools and support in place to enable success.\nA strong, welcoming team feeling is clear, making it obvious the business is all striving for the same outcome and on the same journey.\nEnergy and pride are in abundance within the team and wider business; the people make it a special and unique place to work.\nKey Responsibilities:\n\nStrategic Procurement Leadership\n\nLead the development and delivery of the Procurement strategy aligned to business objectives and policies, embedding sustainability and ethical practices.\nWork to enhance commercial outcomes across all categories of spend, identifying opportunities to secure value and improve contract effectiveness and ensuring benefits are tracked and assured.\nProvide advice and guidance on tendering, negotiations, contract management and supplier performance and act as procurement workstream lead for key business-critical projects (including Business Plan Commitments), including attendance at Portfolio Board.\nDevelop knowledge of key supply markets and suppliers to support effective procurement, sustained performance across outsourced services and the delivery of value for money \nCompliance and Assurance\n\nEnsure all procurement activities meet regulatory and internal governance requirements, including group policy, Code of Conduct, Procurement Act 2023, and obligations under additional legislation with the Secretary of State.\nMaintain strong assurance standards, robust audit trails and transparent processes to meet internal, DfT and external audit requirements and support reviews, audits and assurance activity as required.\nMaintain and develop targeted monitoring and reporting of key procurement activities and compliance metrics, and ensure financial and operational risks are appropriately escalated, monitored and mitigated. \nSupplier & Contract Management\n\nUnderstand the company’s supply chain, determine key suppliers and produce supplier relationship plans.\nStrengthen supplier performance through robust KPIs, performance monitoring and proactive engagement.\nPromote effective, consistent contract management discipline across the company and ensure clear ownership of contract management, performance monitoring and change control.\nProperty\n\nDirect and support the delivery of facilities and property from initial lease of premises to planned and preventive maintenance for all aspects of the company’s scope of operations.\nMaintain statutory, health & safety and compliance standards across the company’s estate. \nLeadership\n\nLead, support and develop the Procurement and Property team, building capability and talent development, confidence and professional expertise.\nFoster collaborative relationships across the business, promoting commercial awareness and stakeholder engagement.\nChampion continuous improvement, data quality and best-practice procurement.\nOperating in a High-Scrutiny Environment\n\nNavigate complex governance, audit processes and multi‑stakeholder oversight with professionalism and resilience.\nProvide concise, evidence‑based insights and recommendations to senior leadership.\nBuild productive relationships with DfT, parent group and other external bodies.\nBudget & Supporting benefits:\n\nCompetitive (Please reach out to Emma Barlow for full breakdown of package available) \n\nExecutive Search Delivery Team: \n\nBilly Jackson – Principal Consultant: (Client Recommendations/Advisory, Offer Negotiations, Consulting, Networking)\nEmma Barlow – Senior Associate: (Network, Research, Search, Interviews, Market intelligence, Longlisting, Shortlisting, Headhunting)\nRalitsa Kuzeva – Executive Assistant: (Data, diary management and coordination)\nAbout Ford & Stanley Executive Search:\n\nPlease see supporting appendix: Executive Search Candidate Journey\n\nFord & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.\n\nServices advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

85,000 to 110,000 (DOE) Senior Assistant Company Secretary Salary 85,000 to 110,000 depending on experience Permanent Hybrid Home & Folkestone / London Here at Saga, we have rare opportunity for a Senior Assistant Company Secretary. Youll be joining a high functioning Company Secretarial Team. Working as a Senior Assistant Company Secretary, you will support the Company Secretarial Team professionally and administratively, dealing with all levels across a diversified Group. Its truly an exciting and varied role, you will act as named Company Secretary for the Insurance and Saga Money business units, and act as secretary to the plc Audit and Risk Committee, ensuring that all matters relating to internal controls and risk throughout the Group are reported and escalated, as necessary. This is a pivotal role in Saga, you will hold responsibility for the regulated entities while also assisting our Group Company Secretary on other Group related matters and projects across our exciting and varied organisation. We need you to be credible and knowledgeable with supporting at c-suite level within heavily regulated environments. You will be able to commit to working collaboratively as a team, deliver high quality work and have a pragmatic and commercial approach. Working closely with the Board, you can certainly have a positive impact to the overall strategy at Saga. We work in a hybrid way at Saga both at home and in the office. Our main locations for this role would be Folkestone, Kent and Kings Cross, London. Role Responsibility As the appointed Company Secretary to our Insurance and Financial Services FCA regulated entities within the Saga Group. (Saga Insurance and Saga Money.) Your key areas of responsibilities will cover; Maintaining an effective working relationship with the Insurance and Personal finance entity Chairs and CEOs to ensure that governance supports delivery of the strategy. Drafting and controlling annual corporate calendars. Preparing agendas, governance reports, collating and circulating papers, and drafting minutes for boards and committees where appropriate. Working collaboratively with business areas to ensure supporting board and committee papers and actions are high quality, providing a check and challenge to initial drafts and ensuring that executive summaries are used effectively. Attending and minuting Board, Remuneration/Nomination Committee and Audit, Risk and Compliance Committee meetings (Insurance) and plc Audit and Risk Committee. Maintaining and updating governance documents, including Terms of Reference, delegated authority matrices, and division of responsibilities. Ensuring that the flow of reporting between subsidiaries and Saga plc is effective - with a focus on audit, risk and internal controls. Providing advice on current best corporate governance practice. Liaising with the Conduct Risk Team on regulatory matters (i.e. FCA) and ensuring that corporate governance processes and procedures adhere with regulatory rules and expectations. Carrying out Non-Executive and Executive Director inductions within insurance and Saga Money, and ongoing development/ evaluation. Group: Supporting during the AGM preparation and the production of the Annual Report and Accounts (with specific responsibility for the Audit and Risk Committee report). Assisting with project work, as required e.g. group strategic projects, due diligence requests, Group Policies, ad hoc requests. Acting as a trusted adviser to senior stakeholders, providing guidance on governance issues, statutory duties, and company policies. Drafting resolutions and associated documentation for all governance matters e.g. projects, transactions, change of name, director or secretary changes, etc. Statutory and Regulatory Compliance: Monitoring developments in company law, corporate governance, and regulatory requirements. Ensuring full compliance with statutory and regulatory obligations, including Disclosure Guidance and Transparency Rules, Market Abuse Regulation, Listing Rules, UK Corporate Governance Code and other relevant frameworks. Project and Change Support: Contributing to significant corporate projects such as mergers, acquisitions, restructures, and new business ventures. Obtaining approvals by relevant Group companies and ensuring Board directors understand their responsibilities and fulfil their duties. Carrying out due diligence and supporting transactional governance requirements, working closely with internal and external advisers. Working with cross-functional teams including Legal, Tax, Treasury, Legal and external advisers to deliver projects. The Ideal Candidate You will have previously line managed in a Company Secretary function and be keen to join an organisation that is on a journey of transition and growth. You will have already worked in a Plc and/or regulated business. You will also be able to demonstrate the following skills and capabilities; Ability to build and maintain strong relationships with directors, senior executive and control functions High-level organisational skills, with the highest standards of professionalism and integrity Excellent interpersonal and communication skills (written and verbal) plus minuting experience Attentive to detail with a pragmatic, commercial and collaborative approach Excellent project management skills ability to respond quickly to ad hoc queries and manage conflicting priorities Come from a legal background, ideally with a law or business degree CGI qualified Chartered Governance Qualifying Programme Good knowledge of UK Companies Act 2006, FCA Disclosure and Transparency Rules and other relevant legislation Excellent working knowledge in the use of the latest company secretarial software, including board portal and entity management software. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance 4,800 per annum, • Private medical insurance after 1 years service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3466

Your new companyHays are delighted to be working with a high-growth retail organisation looking for a Qualified Finance Manager. The company is experiencing significant growth and, as such, is looking to grow their team.Your new roleThis role supports the supply chain and distribution arm of the organisation and will be heavily involved in working with the key operational stakeholders from both an internal and external perspective.Key duties include: • Own financial reporting for direct costs, ensuring accuracy, clarity, and relevance., • Partner with key stakeholders to challenge performance against budgets and forecasts and support effective decision-making., • Lead forecasting cycles, ensuring key cost drivers, seasonality, and operational inputs are accurately reflected., • Design and deliver monthly management accounts and performance reporting., • Provide clear financial analysis and commentary, identifying trends, risks, and opportunities., • Develop and maintain KPIs to track performance and profitability across the cost base., • Drive continuous improvement across processes, data models, and automation to support scale.

Why Join Cotecna? Cotecna is a global leader in testing, inspection, and certification, operating in over 100 countries and enabling trade, compliance, and safety across complex international supply chains. The company is known for combining deep technical expertise with innovative digital solutions, helping governments and businesses operate with trust and transparency. Joining Cotecna means becoming part of a mission‑driven organization that values accountability, open communication, and making things happen. You’ll work with diverse teams across the world and play a pivotal role in strengthening the quality foundations that support Cotecna’s growth. About the Role As Head of Quality, reporting to the Chief Compliance Officer, you will lead Cotecna’s global quality strategy, ensuring the organization maintains the management systems, certifications, and accreditations that underpin its credibility and growth. You will drive continuous improvement, strengthen operational excellence, and embed quality culture across all business lines and regions. This is a high‑impact leadership role with global visibility and influence. Key Responsibilities Group Certifications & Accreditations • Lead and manage Cotecna’s ISO 9001 group certification and ISO 17020 group accreditation, including coordination with certification and accreditation bodies., • Ensure successful planning, execution, reporting, and closure of all ISO 17020 internal audits across the network., • Maintain and support additional accreditations such as ISO 17065 and FSC Chain of Custody. Quality Governance & Frameworks • Own and evolve the Cotecna Business Framework, ensuring its principles are understood and applied consistently across the organization., • Oversee the documentation architecture supporting the framework and validate its quality and alignment. Operational Quality Leadership • Provide expert support to Cotecna entities on ISO 9001, ISO 17020, ISO 17025, ISO 17065, and other management systems., • Support business lines in achieving new certifications and accreditations required for strategic growth., • Act as Quality Manager for Geneva HQ, ensuring internal audits, corrective actions, and management reviews are effectively executed. Internal Audit & Technical Governance • Contribute to global internal audit planning and technical governance audits., • Ensure non‑conformities and corrective actions are systematically followed up and closed. Sustainability & Chain of Custody • Oversee development and monitoring of sustainability KPIs related to environmental impact and supplier performance., • Serve as the FSC Management System Manager, responsible for establishing and maintaining the FSC Chain of Custody certification system. What You Bring Qualifications & Experience • University degree or minimum 5 years’ experience in quality management., • IRCA ISO 9001 QMS Lead Auditor certification preferred., • Strong knowledge of ISO 9001, ISO 17020, ISO 17065 (mandatory)., • Experience with ISO 17021, ISO 17025, or FSC Chain of Custody is an advantage., • Background in certification activities (management systems, product certification, etc.) is desirable. Skills & Competencies • Strong analytical mindset with excellent follow‑through., • Ability to work under pressure and adapt to changing priorities., • Excellent communication skills in English; French or Spanish is a plus., • Ability to engage effectively with all organizational levels, from operational teams to the CEO., • Project management capability., • Leadership competencies aligned with Cotecna’s values: Drives Results, Customer Focus, Collaboration, Business Insight, and Situational Adaptability.

Who We Are Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership • Own technical delivery from design alignment through production rollout and Stabilization, • Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements, • Write clean, efficient, maintainable code to build customer integrations, custom agents, and workflow extensions, • Build and maintain APIs (REST, gRPC) and integrations across enterprise SaaS systems, • Work with back-end languages such as Python and Go, and contribute to front-end interfaces (React/Angular, HTML, CSS, JavaScript) where customer-facing tooling is needed, • Develop deep understanding of each customer's business processes, systems, and constraints, • Translate business workflows into feasible agentic AI workflows — and push back when something shouldn't be built, • Be the primary technical point of contact for customer business and IT stakeholders during implementation, • Coach customer teams and internal partners during high-stress phases — go-lives, incidents, scope changes, • Stand systems up in multi-tenant SaaS environments and harden them for production, • Apply security best practices and enterprise integration patterns (auth, RBAC, audit, compliance), • Track success through adoption signals and outcome metrics — not just feature shipment, • Coordinate across Ema Engineering, Product, Data, Infrastructure, and Value Engineering, • Feed customer learnings back into product and platform improvements, • Contribute to shared standards, delivery discipline, and reusable patterns across the implementation team Ideally, You'd Have • 5–8 years of relevant experience in technical implementation, post-sales engineering, solutions engineering, or hands-on software engineering with significant customer-facing exposure, • Bachelor's degree in Computer Science or related field, • Hands-on production experience with agentic AI, automation, LLM applications, or workflow orchestration platforms — beyond pilots, • Strong back-end engineering skills in Python and/or Go; solid foundations in algorithms, data structures, and object-oriented programming, • Experience designing and building APIs (REST, gRPC) and integrations across enterprise systems, • Working knowledge of databases (PostgreSQL, Elastic, Redis, Clickhouse) and front- end frameworks (React or Angular), • Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes), • Experience deploying and operating software in multi-tenant SaaS environments, • Understanding of security best practices and protocols for enterprise software, • Track record of owning customer-facing delivery end-to-end — production, scale, and accountability, • Background in fast-growing startups or enterprise platform companies, • Strong technical judgment, calm under pressure, and excellent written and verbal communication with both engineers and business stakeholders, • Experience working with global, distributed teams Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

About the client Our client is a confidential leading international integrated energy company with a strong global project engineering capability, currently driving an ambitious energy transition programme spanning CCS/CCUS, renewables, and hydrogen alongside its traditional oil and gas portfolio. The Basingstoke engineering office is a fully integrated project execution hub delivering multi-discipline engineering across all phases of complex projects worldwide, with a dedicated Subsea Systems department at its core. Project scope The assignment is based within the client's Basingstoke Subsea Systems department, providing Flow Assurance technical leadership across multiple concurrent international oil and gas projects — from feasibility and concept development through FEED, detailed engineering, and handover to operations. The role also extends to CCUS projects, covering CO₂ transportation system assessment and thermo-hydraulic studies specific to CO₂ transport. The Senior Engineer will operate as both a technical lead and a Discipline Project Lead (PDL), accountable for Flow Assurance deliverables across assigned projects and responsible for mentoring junior engineers within the discipline. The client operates a hybrid working policy: up to 12 working days per month from home are available, enabling approximately 60% remote working. Role overview To provide senior Flow Assurance technical leadership across the full project lifecycle — from conceptual studies through FEED, tendering, detailed engineering, and operations support — ensuring technical rigour, cross-discipline integration, and compliance with applicable standards across the client's international oil and gas and CCUS projects. Reporting line: You will report to the Flow Assurance Coordinator and the Chief of Subsea Systems, and work in daily coordination with discipline engineers, interface disciplines (Pipelines/Subsea, Process/Facilities, Operations), contractors, and reservoir and laboratory teams. Key responsibilities Technical delivery • Prepare all Flow Assurance technical documentation across project phases: conceptual study, FEED, tendering, contract package preparation, detailed engineering, and operations, • Review and approve FEED, tender, and detailed engineering deliverables prepared by contractors for the Flow Assurance discipline, • Identify, define, and analyse complex multiphase hydrocarbon transportation schemes, • Assess CO₂ transportation systems, evaluate operating envelopes, and support thermo-hydraulic studies for CCUS projects, • Provide technical support to interface disciplines — Pipelines/Subsea, Process/Facilities, Operations — ensuring integrated solutions across all project phases, • Support operations and troubleshoot start-up and commissioning issues as required Procurement & contractor management • Follow up supplier calls for tender and selection processes: qualifications, clarifications, and technical recommendations for the Flow Assurance discipline, • Manage interfaces with reservoir engineering and laboratory teams throughout the project lifecycle Project leadership & PDL duties • Act as Discipline Project Lead (PDL) on assigned complex projects: perform technical and administrative PDL functions, • Proactively identify and report manhour and schedule variations due to scope changes; escalate to the Flow Assurance Coordinator and Chief of Subsea Systems, • Support the Flow Assurance Coordinator and Chief of Subsea Systems in preparing manhour estimates for new proposals, • Liaise with engineering disciplines throughout the project execution phase; coordinate and manage cross-discipline interfaces Standards, mentoring & continuous improvement • Ensure awareness of and compliance with international standards and codes applicable to Flow Assurance, • Advise on correct interpretation and application of company internal standards and HSEQ policies; develop new standards as required, • Mentor engineers within the Flow Assurance team; contribute to knowledge sharing and continuous improvement across the discipline, • Support technical and safety reviews: HAZOP, HAZID, risk assessments, design and safety reviews Key deliverables • Flow Assurance technical documentation delivered on schedule and to the required quality standard across all assigned project phases, • Contractor and FEED deliverables reviewed and approved within defined timescales, • Manhour estimates and variation forecasts provided accurately and proactively, • PDL functions performed rigorously across assigned complex projects, • Junior engineers mentored with structured guidance and discipline knowledge transfer Requirements Education • Degree in Engineering with graduate-level knowledge of thermodynamics and fluid dynamics — petroleum, chemical, mechanical, or related discipline Experience Must-have: • Extensive experience as a Flow Assurance Engineer across the full project development lifecycle — from concept development through FEED, detailed engineering, and handover to operations, • Proven capability in identifying, defining, and analysing complex multiphase hydrocarbon transportation schemes, • Experience performing technical review of Flow Assurance documentation produced by team members and contractors, • Experience with Technical Audit and Design & Safety Reviews — HAZOP, HAZID, Risk Assessment, • Ability to manage complex and diverse assignments with a high degree of independent technical judgement Nice-to-have: • Operational experience (commissioning, start-up, or production support), • Experience on CCUS projects — CO₂ transportation system assessment and thermo-hydraulic modelling Technical skills • Proficient with Flow Assurance simulation software: OLGA, PVTSim, Multiflash, Pipenet, Pipesim, Hysys, Unisim, • Familiarity with programming languages (Matlab, C++, Python) — an advantage, • Strong understanding of international codes and standards applicable to Flow Assurance and subsea systems, • Knowledge of HSE and technical risk integration into engineering and project solutions Soft skills • Strong technical leadership and engineering judgement — able to operate independently at senior level, • Effective communicator across disciplines, stakeholder levels, and cultures — both laterally and vertically within the organisation, • Collaborative and multidisciplinary approach to project delivery, • Structured task prioritisation and ability to manage concurrent workstreams under pressure, • Fluent English — mandatory

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. This role suits: • An experienced complaints or quality assurance specialist seeking full ownership and autonomy, • A senior claims professional looking to specialise and help build a function from the ground up What you’ll be doing: • Managing complaint investigations end-to-end, • Reviewing outcomes, customer journeys, and regulatory considerations, • Building and improving processes, templates, and workflows as the function develops, • Supporting operational teams with complaint handling best practice, • Identifying trends, root causes, and performance insights, • Working with internal stakeholders and external partners, • Maintaining accurate audit, compliance, and reporting standards What we’re looking for: • 2+ years’ experience in insurance complaints, QA, customer resolutions, or regulatory/compliance roles, • Strong written communication and decision-making ability, • Comfortable working independently in a fast-paced environment, • Data-aware with an ability to interpret trends and performance metrics, • Organised, proactive, and customer-focused mindset, • Leadership, coaching, or mentoring exposure is a plus, • Experience in scaling or evolving operational environments is beneficial What’s on offer: • Competitive salary, • Performance-related bonus, • Benefits package including healthcare and pension, • 28 days annual leave, • Strong progression opportunities, • Exposure to a modern, technology-enabled claims environment UK or Ireland work authorisation required. For a confidential discussion, feel free to message directly.

We have an exciting opportunity for a Quality Assurance Manager to join Veramed on a permanent basis in the UK. This role offers flexible home and/or office working, best‑in‑class training, and a competitive total reward package. The primary purpose of this role is to support the Director, Quality & Compliance in the delivery of Quality Assurance activities and the ongoing oversight, maintenance and improvement of the Quality Management System. You will play a key role in ensuring compliance with applicable regulations and internal procedures, supporting audits and inspections, contributing to continuous improvement initiatives, and promoting a culture of quality across the business. The role offers scope to take ownership of key QA processes and to work closely with stakeholders across the organisation to drive high standards of quality and compliance. Key Responsibilities The tasks listed below outline the scope of this position. The application of these tasks may vary, based on current business needs. Quality Assurance: • Management of the Quality Management System., • Contribute to the generation and management of the internal audit schedule., • Independently conduct and report audits in accordance with the internal audit schedule., • Conduct Vendor Audits as instructed., • Lead, manage and coordinate client audits and Regulatory inspections., • Respond to and follow up on audit reports and vendor questionnaires., • Review and QA approval of SOPs and other controlled documents., • Effectively monitor compliance to processes., • Provide input for and maintain oversight of CAPAs and Quality Issues., • Generate Quality metrics reports to provide updates to the Management Team on quality related issues and initiatives., • Ensure company-wide compliance to EU and UK clinical trial legislation, ICH GCP and other applicable legislation., • QA review of Computerised Systems Validation (CSV) projects., • Perform risk assessments where required. Quality Improvement: • Empowered to promote good practice by challenging standards within the workplace and by suggesting areas for improvement., • Inspire and drive company to achieve and maintain quality values., • Review of lesson learned meetings, customer concerns, issues and CAPAs for quality-related items and responsibility for coordinating any resulting training or process updates. Training and Development: • Development, coordination and delivery of training materials related to quality, including GCP., • Perform work in full compliance with applicable legislation, regulations, company policies, procedures and training. Data Protection: • Assist DPO with Data Protection activities., • Ensure adherence to applicable legislation, including GDPR. Information Security: • Assist in hosting ISO27001 accreditation and subsequent surveillance audits., • Review SOPs for Information Security compliance, and/or where required, draft new SOPs/POLs on this topic., • Conduct IS audits – internal and vendors., • Support Information Security Assessments (of Veramed)., • Conduct Information Security Assessments of potential vendors., • Assist with management of potential and actual data breaches, in conjunction with ISSC, ELT and DPO. Minimum Qualification Requirements • Training and at least 2 years’ experience in Good Clinical Practice., • At least 5 years’ relevant QA experience, preferably within the life sciences sector. Other Information/Additional Requirements • Expert knowledge of UK, EU and US clinical trial legislation., • Able to communicate effectively and influence across and within the organization., • Excellent written and verbal communication skills., • Excellent interpersonal and negotiation skills. If you’re passionate about quality and want to make a meaningful contribution within a people‑focused organisation, we’d love to hear from you! At Veramed, people are at the heart of everything we do. We are proud to be an equal opportunities employer and are committed to creating an inclusive working environment based on integrity, honesty and respect. All qualified applicants will receive equal consideration for employment regardless of race, nationality, religion, gender identity or expression, sexual orientation, disability or any other protected characteristic.

Moodsonic uses sound to improve how indoor spaces feel. Our platform delivers adaptive soundscapes for workplaces, hospitals, universities, and other shared environments shaping daily life, integrating with hardware, building systems, and an array of applications to respond dynamically to activity levels, time of day, environmental sensors, and user input. The work sits at the intersection of audio, real-time systems, and human experience. The role We are hiring a Senior Software Engineer to own the backend that the entire product stack sits on: services, data layer, identity and authentication infrastructure, partner-facing integration APIs, device communication, and the security posture. You will own, evolve, and build the systems that power our internal tooling, customer-facing applications, partner integrations, and hardware deployments, strengthening what is already in production and shipping what comes next. You will be the technical lead on production engineering, security, and code quality, building on the foundations the team has put in place. As Moodsonic scales, you will keep the platform safe, reliable, and defensible. You are joining a team where colleagues hold deep domain knowledge. You will need to build trust, collaborate well, and lead through influence rather than authority. This is not a management role. The platform is live and growing quickly, with real customers and real consequences. What you'll work on In your first six to twelve months: • Own and evolve the backend platform: services, data layer, infrastructure, APIs. Strengthen what is in production today, design what is missing, and build what comes next, • Own the backend side of how our deployed hardware connects to the platform: ingestion, device authentication, fleet management, and remote provisioning. Visibility and input into on-device code decisions, because device security is platform security, • Own the identity, authentication, and account layer of the platform, • Own and operate our data protection posture across the platform: encryption in transit and at rest, key management, data lifecycle, and recovery, • Own the partner-facing integration APIs end to end, from design through operation. These are the surfaces our customers and hardware partners build against, and their reliability is our reputation, • Own the engineering practices that support our certifications and audit-readiness, • Establish and maintain the engineering standards (testing, review, deployment, monitoring, secure coding) that the team operates by, • Partner with the engineers owning the audio engine and frontend surface on the backend contracts their work depends on What we are looking for Required: • 5+ years shipping and operating production backend systems, including time on-call and in incident response. You know what it feels like when something breaks at 2am and you own the fix, • Operational resilience as a habit: you design for failure, build with recovery in mind, and treat incident learning as a driver of engineering quality, • Strong judgment in small-team environments. You have owned quality yourself rather than inheriting it from process. You can take high-level product, customer, or security needs and turn them into practical technical plans without a big PM or architecture layer handing you a spec, • Deep relational data modeling and schema design. Postgres or equivalent as a daily tool. Strong instincts for migrations, indexing, and query performance under load, • API design experience: you have built and maintained APIs that outlived their first version and you have opinions about versioning, compatibility, and contract discipline, • Identity and authentication systems experience: modern identity protocols (OAuth or similar), session management, role-based access, multi-tenant boundaries. You understand what breaks when these are wrong, • Security mindset in practice, not theory. You think about attack surface, threat models, and access control as a matter of course, with working knowledge of cryptography and data protection fundamentals, • Code quality and observability as habits. Tests, substantive review, documentation, and the instinct to measure how software behaves in production are part of doing the work, not chores after it, • Strong Python for backend services. Comfortable with SQL, Docker, at least one major cloud, infrastructure as code (Terraform, Pulumi, or equivalent), and modern CI/CD practices, • Modern AI development tools are part of how you ship. You stay current as they evolve, adopt what adds value, and use AI to go faster on work you already understand, which is why you catch AI mistakes before they become bugs, • Demonstrated technical leadership through influence, not authority: you raise the bar through code review, standards, and example, and you have earned trust from engineers who were there before you, • Pride in craft, proactive risk-flagging, and the instinct to raise quality bars rather than work around them. Intellectual honesty and the willingness to push back when the right answer is unpopular, • Clear written and verbal communication, particularly when working asynchronously across time zones Valued: • Designing systems that interface with deployed hardware: device fleets, provisioning flows, secure OTA updates, telemetry ingestion, • Shipping to enterprise customers, incident response commitments, and contractual security obligations, • Experience inside a compliance-driven environment (SOC 2, ISO 27001, HIPAA, or equivalent) or building for auditability as a default, • Kubernetes and modern container orchestration, • Additional backend language fluency (Node or TypeScript, Go, Rust) for polyglot service work, • Audio, signal processing, or real-time systems background, • AI and machine learning in product contexts: audio generation, personalization engines, training and serving pipelines Not required but welcome: • Interest in sound, music, acoustics, or the wellbeing applications of audio Team and how we work You will join a small, senior team distributed across the UK, Europe, and the US West Coast. We run a weekly product cadence, work asynchronously by default, and rely on clear written communication to stay aligned across time zones. Compensation and benefits Base salary £65,000 to £85,000, calibrated to experience. Equity will be a material part of the package. Benefits include private medical insurance for UK employees, 28 days paid holiday inclusive of UK holidays, flexible remote-first working. UK right to work is required. How to apply Send a short note, your CV, and links to work you are proud of. Please include three to five sentences on a production system, API, identity/auth, or platform hardening project you owned.

As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews.You'll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients.You'