Investigation officer jobs in LondonCreate job alerts
Are you a business? Hire investigation officer candidates in London
- iRecruit Staffing Ltd
Kennels / Transport Officer (SC4) - Facilities & Environment17 days ago£12.25–£15.4 hourlyFull-timeLondon0Kennel/ Transport Officer Successful candidates will be responsible for caring and good health of all dogs in Council facilities, initial investigation into complaint and animal related issues to residents Requirements: Driving licence Own transport Experience of working in kennels environment in all weathers Experience in handling of aggressive and dangerous dogs Experience in investigation Experience in enforcement action Working knowledge of the Animal Welfare Act Working knowledge of the Dangerous Dogs Act Working knowledge for all licensable activities Ability to work with minimum supervision Duties: (including but not limited to) Making sure that dogs are in good health and properly cared for whilst in kennels and being transported Animal Welfare Cleanliness of kennels Awareness of reportable or communicable disease Transportation of dogs Dealing with member of the public Dealing with confrontation Reporting defect to vehicle and equipment Work shift pattern, working outside normal hours including evenings and weekend, flexibility to change shift according to service requirements
Easy apply - CREATIVE EVENT AND MANAGEMENT LIMITED
Compliance Administrator2 months ago£24000–£32000 yearlyFull-timeLondonThe daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.
Immediate start!Easy apply - CREATIVE EVENT AND MANAGEMENT LIMITED
Customer Service Manager2 months ago£29000–£34000 yearlyFull-timeLondonAs a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Immediate start!Easy apply
