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Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior People Partner - Customer Care and Support Functions - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.The RoleWe have huge growth ambitions here at Perk, and our commitment to achieve them has never been stronger as we navigate our journey to One Perk. We're scaling fast across multiple regions, integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Senior People Partner to join our team, partnering closely with Senior Leaders across Customer Care and other Support Functions to embed 'Best for Perk' people strategies, which contribute to our high performance culture. This role is for someone who thrives in fast paced, scaling environments and knows how to balance commerciality with dedication to colleague experience in a hyper growth environment. Reporting to the Head of People Partners, you'll lead and develop another People Partner across the globe and collaborate across the People Team to ensure alignment, consistency, and impact in everything we do.If you've worked in progressive People teams, have a flexible approach, and know how to apply people strategy to commercial opportunities, we'd love to meet you.What you'll doBe a trusted partner to Customer Care and Support Functions • Work closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk. With strong business acumen and coaching approach, you'll bring insight, challenge, and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity. Lead and grow your own team, • Manage and develop a team of People Partners, enabling them to partner global teams that span multiple functions and geographies. Set priorities, provide coaching, and remove barriers to success.Drive high performance at scale, • Define what great looks like by co-creating with business leaders and building with the business to implement better ways of working to drive success, embed better ways of working, and enable leaders and managers to lead with confidence, clarity and accountability.Build the foundations for growth, • Partner workforce planning, organisational design and talent development strategies that keep us agile as we grow.Champion employee engagement, • Our values are at the heart of everything we do here at Perk. You'll partner leaders to shape the employee experience across their teams and help us listen carefully, act on feedback and build a culture that people want to be part of.Lead through change, • With experience in leading change effectively, you'll partner leaders through fast-paced change with empathy and structure. You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Use data to make better decisions, • Bring a data-driven mindset to everything you do. Use people insights to create and test hypotheses, diagnose challenges or opportunities, track progress and measure impact.What success looks like, • We build a high-performing, values-led culture that supports growth and drives results. Teams deliver and exceed both business and people success metrics, • Managers and leaders feel equipped to drive performance, engagement and team development. They are confident and deliver against expectations throughout the entire employee lifecycle., • Our people strategy is embedded into day-to-day business decisions, not separate from them, • People insights such as engagement, churn, absence, and performance remain healthy, • Successful project delivery across the business and People Team What you'll bring, • Tenured experience in a People Partner role partnering in fast-growing companies, • Tenured experience working with a customer service or call centre department is a must, • Experience working within Spanish Employment Law., • A track record of partnering and influencing senior leaders, • Strong understanding of team design, high performance culture, leadership development and change management, • A coaching mindset and excellent communication skills. You know when to challenge and when to support, • A commercial approach to people work, with a focus on impact, data and action and balancing colleague experience, • Experience developing and enabling leaders through multiple methods including skills gap analysis, designing, delivering, and measuring training programmes., • Comfort operating across regions and time zones, with experience partnering international teams; ideally UKI, Spain, and the US. What you receive, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Sales Executive - UKI - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.The RoleJoin our sales team as an Sales Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing? • Prospecting and managing outbound and inbound leads for the UK & Ireland market;, • Presenting demos to potential clients and owning the follow-up until closing the deal (full sales cycle);, • Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;, • Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;, • Maintaining accurate information on prospects and interaction activities in Salesforce;, • Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;, • Become an expert in Perk and our ever-evolving features.What will you need to succeed?, • Excellent communication and video presentation skills;, • Experience working with the UK and Irish Markets, • Fluent in English, both written and spoken, as if it were your first language, • Solid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;, • Proven track record of developing successful relationships with C-suite executives;, • Good understanding of B2B solution selling with a short sales cycle;, • Being hungry and ambitious, yet ethical and sound;, • Able to work as an individual contributor, but bearing in mind you are part of a team;, • Customer-centric mindset;, • You must have legal authorisation to work in Spain.Our benefits:, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkWe believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you're from, you're welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n\n About Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Team Assistant - Investment Banking Location: Birmingham Start Date: ASAP (subject to background checks - approx. 3-4 weeks) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (1-hour lunch break; flexibility required) Hours per Week: 40 Overview A leading global financial institution is seeking a highly organised and detail-oriented Team Assistant to provide comprehensive administrative support to a group of over 25 junior bankers (Analyst, Associate, and Junior VP level) in its Birmingham office. This is a fantastic opportunity for someone with administration or customer service experience looking to step into a corporate environment. Full training and ongoing support will be provided both remotely and on-site. You’ll be joining a friendly and supportive team of assistants and will gain exposure to a fast-paced, global investment banking environment. • Key ResponsibilitiesProvide diary management support to bankers (Associate level and above), • Schedule and coordinate internal and external meetings, conference calls, and video conferences across time zones, • Manage high volumes of incoming calls and emails, relaying messages efficiently and accurately, • Book meeting rooms and handle room logistics across multiple locations, • Coordinate travel arrangements including international flights, hotels, visas, and car bookings, • Prepare and process expense reports in line with company policy, • Assist with invoice processing and tracking, • Provide phone and holiday cover for fellow assistants when needed, • Support bankers with ad hoc admin requests, projects, and team initiatives, • Maintain a consistent and professional level of communication across all platforms (phone, email, Zoom, in-person), • Collaborate closely with other assistants to ensure seamless day-to-day support Candidate ProfileThis role is ideal for a proactive, approachable individual with a strong administrative foundation who thrives in a team environment and is comfortable with a high-volume, detail-heavy workload. Key Skills & Experience • Previous experience in admin, office support, customer service, or coordination roles, • Proficient in Microsoft Outlook, Word, and Excel, • Able to manage multiple time-sensitive tasks and competing priorities, • Excellent attention to detail and reliability, • Confident communicator with strong interpersonal skills, • Able to interact with stakeholders at all levels, internally and externally, • Calm under pressure and adaptable in a fast-paced, evolving environment, • Discreet and professional, with the ability to handle confidential information, • Proactive, solutions-focused mindset with a strong "can-do" attitude, • Comfortable working independently as well as part of a collaborative team What’s on Offer • Long-term potential: strong performers may be considered for permanent roles, • Full training and onboarding provided, • A professional, inclusive, and dynamic workplace with excellent team culture

Job Title: Accounts Administrator / Finance Administration Officer\n\nRole Overview\n\nWe are looking for an organised and detail-oriented individual to support the day-to-day finance administration function, helping to ensure records are maintained accurately and financial processes run efficiently across the business.\n\nKey Responsibilities\n\n * Support the processing of supplier invoices, customer invoices, and employee expenses in a timely and accurate manner\n\n * Assist with maintaining purchase ledger and sales ledger records\n\n * Carry out account reconciliations, including supplier statements and bank transactions\n\n * Support payment processing and allocation of receipts\n\n * Assist the wider finance team with month-end administration and reporting tasks\n\n * Help manage invoice and account queries from suppliers, customers, and internal departments\n\n * Maintain accurate financial records and filing systems in line with company procedures\n\n * Provide general administrative support to the finance department as required\n\n * Assist with payroll administration and other ad hoc finance duties where necessary\n\n * Ensure confidentiality and compliance with company financial processes and data handling procedures

Transaction Recruitment are supporting our Birmingham city centre based client in their search for an experienced Accounts Payable Specialist to join them on a permanent basis. This is an excellent opportunity for someone to take full ownership of the AP function, whilst having the prospect of developing a team. You will thrive in a fast-paced finance environment and enjoy driving process improvements during this exciting period of growth. This position offers hybrid working.\n\nKey skills & experience required includes:\n\n * Oversee end-to-end AP processes, including invoice processing, payment runs, and supplier reconciliations\n\n * Ensure compliance with internal controls, company policies, and regulatory requirements\n\n * Manage supplier relationships and resolve escalated queries in a timely manner\n\n * Implement improvements to increase efficiency and reduce errors\n\n * Support month-end and year-end close processes\n\n * Collaborate with internal departments to streamline workflows and improve communication\n\n * Oversee recruitment of new team members and subsequently their development within the business\n\nMy client is a market leading business, with plans of further growth. They offer ample opportunities for career development, hybrid working, an excellent office working environment and benefits such as increased annual leave entitlement. If this opportunity appeals, please get in touch as they are looking to secure their newest team member quickly

Accounts Payable/Bookkeeper Position\n\nThe Role\n\nA prestigious property development firm based in Birmingham is seeking a diligent and detail-oriented Accounts Payable Specialist to join their finance department.\n\nThe successful candidate will manage the end-to-end accounts payable function, serving as the primary point of contact for supplier relations and internal expense management.\n\nKey Responsibilities\n\n * Invoice Management: Processing a high volume of purchase invoices, ensuring correct coding and appropriate departmental authorisation.\n\n * Payment Runs: Preparing and executing weekly and monthly BACS payment runs in accordance with firm policy.\n\n * Supplier Relations: Acting as the lead contact for all supplier queries, performing statement reconciliations, and resolving any discrepancies promptly.\n\n * Record Keeping: Maintaining an organised digital filing system for all financial documentation and assisting with VAT reporting related to purchases.\n\n * Process Improvement: Identifying opportunities to streamline the accounts payable workflow and improve data accuracy within the accounting software.\n\nCandidate Requirements\n\n * Experience: Previous experience specifically within an Accounts Payable or Purchase Ledger role is essential. Experience within professional or financial services is preferred.\n\n * Technical Skills: Strong proficiency in cloud-based accounting software (such as Xero, Sage, or Oracle) and a solid working knowledge of Microsoft Excel. An understanding of CIS and VAT would be beneficial.\n\n * Attention to Detail: A high degree of accuracy is paramount, particularly when managing large datasets and complex payment schedules.\n\n * Organisation: Ability to manage multiple deadlines and prioritise tasks effectively in a fast-paced corporate environment.\n\n * Communication: Professional and clear communication skills for effective liaison with both suppliers and senior stakeholders.\n\nIf this sounds like the perfect role, please submit your application straightaway

Senior Accounts Payable Clerk – Birmingham – Up to £35,000\n\nWe are currently hiring for a Senior Accounts Payable Clerk to join a growing business based in Birmingham. This is a great opportunity for an experienced Senior Accounts Payable Clerk who enjoys owning the full AP process and wants to be part of a friendly, supportive and down-to-earth finance team.\n\nThe successful Senior Accounts Payable Clerk will take responsibility for the day-to-day running of the Accounts Payable function as part of a small finance team. This role would suit someone who enjoys being hands-on, organised and able to manage their own workload within a fast-paced environment.\n\nIdeally you will:\n\n * Have experience working within a high-volume Accounts Payable role\n\n * Be confident managing the full AP process from start to finish\n\n * Have experience with invoice processing, reconciliations and payment runs\n\n * Be comfortable dealing with supplier queries and building strong relationships\n\n * Have good attention to detail and be highly organised\n\n * Enjoy working as part of a small team whilst also being able to work independently\n\nIn return you will:\n\n * Join a friendly and supportive finance team\n\n * Have ownership and autonomy within your role\n\n * Work within a stable and growing business\n\n * Receive a salary of up to £35,000 depending on experience\n\n * Work within a Birmingham-based office with good transport links\n\nThis is a brilliant opportunity for a Senior Accounts Payable Clerk looking for a long-term move within a business where they can genuinely make the role their own.\n\nIf you’d like to find out more, please apply to be selected for interview

Job Title: AP Finance Assistant\n\nLocation: Birmingham (Hybrid Working)\n Salary: £27,000 - £28,000\n\nKey Duties & Responsibilities\n\nResolving accounts payable queries, including chasing GRNs, incorrect POs quoted on invoices, and supplier and internal business queries.\nMatching invoices to purchase orders (POs).\nMatching direct debits (DDs).\nContacting suppliers for missing invoices.\nAssisting the outsourced provider to resolve queries.\nClearing aged creditors.\nPreparing and processing payment runs.\nApproving payments in PTX.\nProcessing weekly non-supplier payments.\nMaintaining the supplier database.\nBanking cheques.\nRunning reports.\nUploading payments to HSBC online banking and resolving payment queries.\nHandling post.\nCompleting other ad hoc duties as required. \n\nSkills & Experience\n\nPrevious experience working in an Accounts Payable or Finance Assistant role.\nStrong understanding of accounts payable processes, including invoice matching and payment runs.\nExperience resolving supplier queries and working with purchase orders and GRNs.\nGood attention to detail with strong organisational skills.\nConfident communicator, comfortable liaising with suppliers and internal stakeholders.\nExperience using finance systems and online banking platforms (HSBC preferred).\nAbility to manage multiple tasks and work to deadlines.\nCompetent IT skills, including Excel and report running.At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Financial Assistant / Financial Services / Temporary / 3 month / Immediate Starter / Onsite\nVivo Talent are seeking an enthusiastic Financial Assistant to join a Financial Services organisation on a temporary basis.\nAs the Financial Assistant, you will support the finance department with day-to-day processing activities and be a key addition to the team.\nKey Responsibilities\n * Invoice Processing\n * General Bookkeeping\n * Supporting with ad-hoc tasks and projects\n * Ensuring compliance with company policy and regulations\nExperience & Skills\n * Finance experience from a similar position\n * Ability to work independent & a self-starter\n * Strong attention to detail\n * Effective communication skills\nIf this is something that you are interested in hearing more about please get in touch with an up-to-date CV.\nFinancial Assistant / Financial Services / Temporary / 3 month / Immediate Starter / Onsite\nFinancial Assistant / Financial Services / Temporary / 3 month / Immediate Starter / Onsite\nFinancial Assistant / Financial Services / Temporary / 3 month / Immediate Starter / Onsite

Jones Lang LaSalle (JLL) is a leading global professional services firm specializing in real estate and investment management. Our Work Dynamics division delivers comprehensive workplace management solutions that optimize facility operations, enhance workplace experiences, and drive value for our clients across their property portfolios.\n\nAbout the Role\n\nThe Lead Contract Support professional manages end-to-end contract administration and compliance activities for JLL's Work Dynamics accounts. You'll coordinate between clients, vendors, and internal teams to ensure seamless contract execution, financial accuracy, and service delivery excellence. This role combines technical contract knowledge with proactive stakeholder management to support optimal client outcomes.\n\nKey Responsibilities\n\nContract & Compliance Management Review compliance paperwork from Planned Preventative Maintenance (PPM) programs and raise child work orders for remedial works. Build customer quotes using contract templates, obtain Lead approval, and submit to customers for sign-off. Manage quote tracker, chase expiring quotes, and coordinate rejected quotes with LCS. Build applications for billing when work orders are ready to invoice, following CDM/Lead instructions. Raise and manage annual purchase orders at contract year commencement.\n\nFinancial Coordination Process reactive and remedial PPM purchase order uplifts as required. Chase vendors for outstanding invoices and ensure timely payment processing. Monitor contract financial performance and maintain accurate financial documentation.\n\nStakeholder Communication Manage contract inbox by responding to emails and actioning requests promptly. Maintain open communication with engineers through proactive outbound calls to ensure service levels meet SLAs. Coordinate with customers, vendors, and internal teams to resolve issues and meet contractual obligations. Update client systems compliantly and maintain comprehensive work order records.\n\nProcess Excellence Work with a right-first-time philosophy aligned with JLL policies and procedures. Take ownership of work orders from initiation through resolution. Proactively monitor, chase, and close all assigned work. Handle and escalate complaints appropriately within company processes. Identify inefficiencies and escalate concerns while working within authority limits.\n\nTeam Leadership & Development Act as role model when upskilling new team members. Complete 121 documentation and deliver against agreed KPIs. Participate in coaching sessions to enhance performance. Maintain confidentiality of sensitive information.\n\nEssential Qualifications & Experience\n\nTechnical Skills Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Experience working with client management systems and contract management platforms. Strong attention to detail with ability to maintain accurate records and trackers.\n\nProfessional Competencies Excellent interpersonal and customer service skills with ability to communicate professionally across all stakeholder levels. Proven ability to multitask, prioritize workload, and make effective decisions quickly. Adaptable and flexible approach to changing work requirements and priorities. Ability to remain calm and control emotions when handling conflict or challenging situations. Experience in contract administration, facilities management, or professional services environment preferred.\n\nBehavioral Attributes Proactive problem-solver who takes ownership and drives resolution. Strong organizational skills with ability to work independently. Commitment to continuous improvement and professional development. Team player who collaborates effectively across functions.\n\nWhat JLL Offers\n\nCompetitive salary and benefits package. Flexible remote working arrangements across the UK. Professional development and career progression opportunities. Supportive, collaborative team environment. Access to industry-leading tools and systems

Team Leader Transactional Accounts Receivable Job Introduction At Tarmac, were passionate about building sustainable solutions that shape the future of construction. We are currently looking for a Team Leader Transactional Accounts Receivable to join our Finance function and play a key role in delivering accurate, efficient and compliant Accounts Receivable operations. This is an exciting opportunity for an experienced AR professional and people leader who thrives in a fast-paced environment, enjoys coaching others, and is motivated by continuous improvement and operational excellence. About the Role As Team Leader Transactional Accounts Receivable, you will have two direct reports and be responsible for managing and leading a team that oversees cash application, invoice queries and credit note processing, ensuring compliance with group policies, SOX controls and audit requirements. Youll act as a subject matter expert within AR processes while driving performance, accuracy and efficiency across the team. Youll also contribute to the implementation of process enhancements and future technology improvements to support best-in-class collections and cash application activities. What Youll Be Doing In this role, you will: • Lead, coach and develop a transactional AR team, creating a supp...

Purchase Ledger Wanted! Dudley Monday to Friday 9:00am to 5:00pm £14.87 per hour Temporary Ongoing We're looking for a detail-oriented Purchase Ledger to join our finance team. The role focuses on high-volume invoice processing, supplier management, and payment preparation, playing a key part in ensuring accurate financial operations and strong supplier relationships. Key Responsibilities • Process purchase invoices on SAP accurately and efficiently, including detailed coding of non-stock purchases, • Validate and code invoices prior to authorisation, ensuring compliance with internal controls, • Manage supplier queries promptly and professionally, resolving issues quickly, • Prepare and run weekly payment runs, producing proposed payment lists and arranging payments via online banking, • Post payments daily from bank statements and payment runs, keeping supplier accounts fully up to date, • Reconcile supplier statements, achieving at least 80% value reconciliation at period end, • Set up new suppliers and maintain existing supplier details on SAP, including secure bank detail changes, • Send remittance advices to suppliers prior to payment (excluding pro-forma invoices), • Manage ITBR (Invoice To Be Received) accounts, clearing unposted invoices...

Purchase Ledger Clerk Job Type: Full-timeLocation: Fort Dunlop (Hybrid – 2 days onsite, 3 days from home)Salary: £25,000 – £27,000 We are looking for a detail-oriented Purchase Ledger Clerk to join our client’s finance team. This is a great opportunity to join a supportive and collaborative business offering hybrid working. The successful candidate will play a key role in processing invoices, maintaining accurate financial records, and supporting the wider finance function. Key Responsibilities: • Accurately process purchase invoices and complete three-way matching, • Investigate and resolve invoice and supplier queries efficiently, • Reconcile supplier statements to ensure accuracy and completeness, • Maintain and update the purchase ledger, • Previous experience in a Purchase Ledger / Accounts Payable role, • AAT Level 2 qualification, • Experience using SAGE, • Strong attention to detail with a high level of accuracy, • Good organisational skills and the ability to manage multiple priorities, • Hybrid working (2 days onsite, 3 days from home), • Free...

Knowledge, skills & experience Essential Criteria: Invoice processing experience at high volume level. Team Leadership experience Managing customer queries and delivering exceptional service to internal an external customers Proven experience of developing and implementing efficient office procedure

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.By eliminating this shadow work tha

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Executive / VIP Business Travel Consultants. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing,

We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick. This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key. Benefits: Salary up to £28,000 Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week Location: Smethwick 29 days holiday Free onsite parking Discounted Gym Membership Employee discounts EAP Scheme Stable, long-term opportunity within an established business Varied and fast-paced role with real responsibility Supportive team environment The Role As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers. Key Responsibilities Managing incoming communication via phone, email, and in person Processing contractual documentation in line with company procedures Updating internal systems and maintaining accurate customer records Producing detailed reports for both internal stakeholders and customers Processing sales orders, raising invoices, and managing billing queries Handling manual invoices and credit notes Supporting CRM systems, including assisting with internal training Managing customer pricing updates and communicating changes General administration including bookings, stationery, and invoice processing Continuously reviewing and improving internal processes Skills/Experience required: Previous experience within a sales administration or busy admin environment Strong working knowledge of Microsoft Office, particularly Excel Experience using CRM systems and internal databases Highly organised with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal Able to work independently and use initiativeIf this sounds like you, please apply today

Head of Accounts Payable Derbyshire - Hybrid Role (Initially 3 days office based & 2 days home) Competitive salary, car allowance and benefits package Eaton Syalon are delighted to be partnering exclusively with a highly successful business in Derbyshire to recruit a Head of Accounts Payable. This is a key leadership opportunity for an experienced Accounts Payable professional to lead the Accounts Payable function, driving operational excellence, governance, and transformation initiatives within a complex, fast-paced environment. This is an exciting opportunity to lead and transform a large-scale Accounts Payable function within a PLC environment. This pivotal role will suit a senior finance leader with extensive Accounts Payable and Procure-to-Pay experience, who is passionate about continuous improvement, stakeholder engagement, and developing high-performing teams. Key Responsibilities: Provide leadership, direction, and development support to the Accounts Payable team Support talent development and succession planning initiatives across the function Ensure all Accounts Payable activities operate in line with internal policies, audit requirements, and regulatory compliance standards including VAT, CIS, and RCT Maintain oversight of legislative and regulatory changes, including IR35, to minimise business risk and ensure ongoing compliance Serve as the key Accounts Payable contact for audit activity, control reviews, and governance-related matters Oversee the full procure-to-pay (P2P) process in partnership with Procurement and wider finance teams Manage core Accounts Payable operations including invoice processing, supplier payments, master data maintenance, and query management Ensure the accurate and efficient processing of high-volume transactions across multiple entities within agreed service levels Track and analyse operational KPIs to identify opportunities for improved efficiency and service delivery Maintain effective operational controls across a large and complex supplier network Work collaboratively with Treasury, Credit, and Financial Control teams to support cash flow management and working capital objectives Oversee payment scheduling processes and ensure critical supplier payments are managed effectively Contribute towards departmental budgeting and cost management objectives Maintain and strengthen the Accounts Payable control environment, ensuring audit actions and control improvements are implemented where necessary Develop and maintain strong working relationships with senior stakeholders across Finance, Procurement, Business Services, and operational teams Manage supplier relationships and escalations effectively, ensuring professional communication and adherence to agreed payment practices Collaborate with internal stakeholders to enhance supplier onboarding processes, payment term strategies, and dispute management procedures Support and lead system enhancement projects, implementations, and automation initiatives within the Accounts Payable function Drive process standardisation and continuous improvement initiatives to enhance efficiency and consistency Promote a culture of continuous improvement and operational excellence across the wider finance function Identify and implement opportunities to streamline processes, strengthen controls, and improve overall service performance Candidate Profile: Significant senior-level Accounts Payable leadership experience within a large, complex organisation (FTSE, PLC, or equivalent is essential) Proven experience managing large-scale or shared service Accounts Payable teams is essential Strong understanding of Procure-to-Pay processes, financial controls, and audit requirements Working knowledge of CIS and/or RCT deductions within the P2P cycle is desirable Experienced in driving change, process improvement, and finance transformation initiatives Excellent stakeholder management and communication skills Strong analytical mindset with a focus on risk mitigation and continuous improvement Compassionate and inspiring leadership style with a passion for developing high-performing teams Please apply with your most up to date CV for a confidential discussion about this role. TPBN1_UKTJ

Competitive Salary & Discretionary Performance Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance & Benefits With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why… Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. If you want to be part of something special, why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for a Trainee Quantity Surveyor to join our team based at our West Midlands head office in Coleshill, Birmingham. The Role Are you an aspiring Quantity Surveyor looking to earn while you learn, gaining hands on industry experience? Are you organised and analytical, with a keen interest in budgeting and problem solving? Are you looking for an opportunity to develop your skills and build a long term career with an established housebuilder? If the answer is yes, then look no further, your next career could be with us! Joining our Commercial team as Trainee Quantity Surveyor, you will work closely with our experienced Quantity Surveyors, developing the skills and knowledge needed to succeed in the surveying field, gaining valuable on the job experience underpinned by an apprenticeship qualification. This is a critical role within the housebuilding industry, responsible for budgeting and managing the cost of building our new homes. Working in partnership with our preferred training provider, you will be enrolled on a day release apprenticeship programme, studying towards a qualification in Quantity Surveying. Key duties and requirements You will also be responsible for but not limited to; Developing a strong understanding of Quantity Surveying principles, practices, and procedures through on-the-job learning and training, supported by the regional Commercial team. Processing subcontractor orders, invoice payments and variations using Excel and the Group ERP system - COINS, with the support and guidance of the project Quantity Surveyor. Attending developments and assisting the Quantity Surveyor in carrying out bi-monthly valuation process. Liaising with sub-contractors in relation to day-to-day queries whilst also assisting the Quantity Surveyor with onsite subcontractor meetings. Assisting with preparation of tenders and providing support with the procurement of sub-contractors. Liaising with the development site teams and assisting with any day-to-day queries. Assisting the Quantity Surveyor with new site tenders, including preparing subcontractor tender analysis documents and supporting accurate project costings. Creating new site records on COINS. Assisting with basic quantity take-offs and measurement tasks to support cost planning and estimating. Managing directly employed weekly payments for subcontractor trades. Attending the bi-monthly valuation meetings and assisting the Quantity Surveyor in formulating valuation packs. Updating build cost documents and orders on the system, following agreed price changes. Developing a strong understanding of quantity surveying principles, practices and procedures through on-the-job learning. Contributing to identifying cost savings and assisting with cost control.Who are we looking for? In order to be considered you will possess the following; 5 GCSE's including Maths and English grade 4 or above (Grade C) or an equivalent. A willingness to learn and undertake an agreed qualification alongside the responsibilities listed above. Excellent verbal and written communication skills with the ability to build effective working relationships, both internally and externally Competent IT skills with proficiency in Microsoft Office applications. Strong mathematical and analytical skills Ability to prioritise workload and work to tight deadlines. The ability to work in both a team environment as well as independently using your own initiative What will you get in return? Competitive salary Discretionary bonus On the job support from our experienced team of Commercial professionals Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant's future success! Please note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date

Purchase Ledger Controller Location: Halesowen Working Pattern: Hybrid Salary: £33,000 per annum Role Overview We are seeking an experienced Purchase Ledger Controller to take ownership of accounts payable activities within a growing finance function. This is a key role supporting ledger control, supplier relationships, and continuous process improvement as systems and processes continue to evolve. Key Responsibilities Accounts Payable & Ledger Ownership Take responsibility for the end-to-end purchase ledger for two legal entities, with scope to expand as processes are further centralised. Manage supplier onboarding, invoice processing, approvals, and payments in line with company policies. Work closely with Head Office and Plant Management to ensure invoices are matched to purchase orders, accurately coded, and authorised in accordance with the approval matrix. Process high volumes of purchase invoices with a strong focus on accuracy and efficiency. Prepare and execute supplier payment runs, including BACS, CHAPS, and ad hoc payments. Reconcile supplier statements and proactively resolve disputes and discrepancies. Oversee the Off-Payroll Worker review process. Ensure purchasing terms and conditions are regularly communicated to suppliers. Maintain strong financial controls across the purchase ledger function. Process Improvement & Systems Identify and drive opportunities to streamline accounts payable processes, automation, and workflows. Maintain the integrity of the supplier master data, ensuring compliance with internal controls. Support the implementation of new finance systems, upgrades, or process changes. Reporting & Month-End Support Produce key accounts payable reports, including aged creditors, GRNI, and intercompany balances. Assist with month-end close activities, including accruals and balance sheet reconciliations. Provide support during internal and external audits, supplying documentation and responding to queries. Supplier & Stakeholder Management Act as the primary point of contact for supplier queries. Build and maintain strong working relationships with key suppliers to ensure smooth day-to-day operations. Take ownership of the annual key supplier due diligence process. Collaborate with procurement, operations, and wider finance teams to resolve issues efficiently. Skills & Behaviours Able to work effectively independently and as part of a wider team. Collaborative, supportive, and proactive in approach. Demonstrated enthusiasm for process improvement. Strong communication skills, both written and verbal. High level of attention to detail and accuracy. Experience & Qualifications GCSEs (or equivalent) including Maths and English. Minimum 2 years' experience in a purchase ledger or accounts payable role. Strong experience using ERP or accounting systems. Highly organised, with the ability to manage a busy ledger and meet daily, weekly, and monthly deadlines. Professional telephone manner with strong written communication and negotiation skills. Customer-focused mindset when dealing with internal and external stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Job Description: Infinite Talent are currently partnering with a fantastic business in the heart of Birmingham City Centre to find a Revenue and Billing Manager who knows how to move the needle. This isn't your typical Credit Control Manager or AR "processing" role, we're looking for someone who understands the nuance of revenue generation, specifically the art of bridging the gap between Work in Progress (WIP) and the final invoice. This is a highly influential position as you'll be working closely with senior stakeholders to understand an unlock the billing pipeline and drive performance so this isn't about chasing debt; it's about the commercial 'art' of ensuring work is captured, valued, and billed accurately. We are looking for individuals with a proven background with the key skills listed below Sharp Financial Awareness: You have a deep understanding of how WIP translates into a healthy bottom line. Expert Influencer: You're comfortable "managing up" and can build the trust necessary to move projects forward. Built To Unlock Reveue: You enjoy the fast pace of a target-driven environment and stay focused when the pressure is on. Efficiency Obsessed: You're always looking for a better way to do things, ensuring the billing process is as lean and accurate as possible. Natural Motivator: You lead by example, bringing people together to hit collective milestones without the need for a "command and control" style. If you have the gravitas to manage up and the technical knowledge to back it up, we want to hear from you. £55000 - £65000 / year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk TPBN1_UKTJ

About the Business A great opportunity to join a well-established distribution business in Marston Green as an Assistant Accountant. The business offers a friendly, fast-paced finance environment where you’ll gain broad, hands-on exposure across the full transactional cycle through to month-end. Reporting to the Management Accountant, this role is ideal for someone looking to build a strong technical foundation and develop their career within a supportive group finance team. Main Duties: As an Assistant Accountant, your main duties include: • Uploading sales invoices from the TMS system into NetSuite and reconciling the sales daybook against the TMS invoice report, • Supporting the wider team with the processing of purchase invoices, payments, and receipts, ensuring accuracy and timely record-keeping, • Posting funds received to NetSuite in a timely and accurate manner, • Producing weekly bank reconciliations for review and updating the cash forecast model with cashbook transactions, • Posting month-end journals, prepayments and accruals in line with the finance calendar, • Completing monthly balance sheet reconciliations and preparing the month-end file ready for review, • Assisting with budgeting and forecasting activity for the wider group, • Maintaining accurate member account records and flagging any changes that may impact the business, • Producing sales and cost of sales analysis as required, • Liaising with clients via phone and email, and supporting the Management Accountant with month-end queries, • Contributing to the design and improvement of financial procedures and controls, alongside ad hoc finance projects, • Providing holiday cover across the team where needed Location / Office / Culture The role is hybrid with 3 days in the office and 2 days from home. The business operates from a modern, easily accessible office in Marston Green, offering a welcoming and collaborative team environment. You’ll work closely with the Management Accountant and wider finance team. What We Are Looking For The ideal candidate will have: • Demonstrable experience in a similar transactional or assistant-level finance role, • No requirement to be qualified or actively studying – open to candidates qualified by experience, • Solid working knowledge of Excel and confidence working with accounting systems (NetSuite experience advantageous), • Strong attention to detail and ability to work to tight month-end deadlines Why Join the business • Hybrid working with 3 days in the office, • Broad role offering exposure across the full finance function, • Supportive Management Accountant and wider team to learn from, • Stable, well-established group with a strong reputation in its sector, • Genuine opportunity to develop your skills and progress your finance career About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: BR69762

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