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About the job: The School of Nursing & Midwifery at Queen's University Belfast, is currently seeking to recruit an Apprentice Clinical Skills Technician (Grade 2). Apprenticeships are designed to develop new knowledge and skills at a higher level than you already have, or in a new vocational area. Therefore, you will not be eligible to apply if you already hold the same or similar qualification in the vocational area of the apprenticeship. The successful applicant will train to provide specific specialist technical support to Clinical Skills and Simulation teaching for the School of Nursing and Midwifery. To develop relevant competencies and expertise over the duration of the apprenticeship programme through in-house training, completion of professional/academic qualifications and tailored support and mentoring. This role will require the successful applicant to be on campus to deliver the duties required with the post. Successful completion of the apprenticeship will lead to appointment to a permanent Technician post within the University. Established in 1991, Queens School of Nursing & Midwifery provides a range of innovative programmes at undergraduate and postgraduate level, which prepare nurses, midwives and healthcare professionals for leadership roles in clinical care, teaching, management and research. With approximately 3,500 students, the School has one of the most extensive portfolios of programmes of any nursing and midwifery school in the UK or Ireland. The overall vision of the School is to provide a learning community committed to excellence in teaching, research, scholarship and practice that contributes to local and global efforts to improve the health and wellbeing of society. About the person: The successful applicant must have, and your application should clearly demonstrate that you meet the following essential criteria: Hold a minimum of 5 GCSE's A*-C (9-4) or equivalent (e.g. NVQ level 2) to include Maths, English and another relevant subject(s) . (e.g. Computing Technology, Digital Technologies) Demonstrable knowledge of IT systems and software or proven high level of IT literacy. Proven basic knowledge of regulations and procedures, including H&S requirements. Demonstrable knowledge and interest in the subject of Creative Media. Ability to work successfully as part of a team. Ability to demonstrate a methodical and logical approach to tasks. To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website.

Field Service Engineer - Co. Down Permanent | Full-time | Field-Based The Company Our client is an established supplier of specialist industrial and construction equipment, supporting customers across Ireland with high-quality tools, service, and technical expertise. Known for their strong customer relationships and commitment to reliability, they operate in demanding site environments where uptime and technical support are critical. Due to continued growth, they are now seeking a Field Service Engineer to join their team, covering all 32 counties of Ireland, with the role advertised from County Down. The Role The successful candidate will provide on-site technical support to customers nationwide, carrying out servicing, diagnostics, and repairs on specialist construction and industrial tools. This is a field-based role involving regular travel across Ireland, including overnight stays as required. Key responsibilities include: Diagnosing, repairing, and servicing power tools at customer sites across Ireland Carrying out scheduled maintenance for key customer accounts Providing technical advice and basic training to customers on correct tool usage Completing service reports and maintaining accurate repair records Managing spare parts used during field repairs Building strong working relationships with customers through professional service delivery The main equipment worked on will include electronic and mechanical tools, primarily nail guns and rebar guns, along with related drilling equipment. The Candidate Our client is seeking a hands-on technical professional with: Experience repairing or servicing power tools, construction equipment, or industrial machinery Strong mechanical aptitude (mechanics will be considered) Basic electrical or electronic fault-finding ability Willingness to travel extensively throughout Ireland Full UK driving licence Strong time-management skills and ability to work independently A practical, customer-focused approach Full product training will be provided. Package Our client offers a comprehensive and attractive package, including: Salary: £40,000 - £45,000 Bonus: Up to £3,500 Vehicle: Company van provided Tools & Equipment: Fully provided Training: Full technical and product training Pension: 6% company contribution Healthcare: Healthcare package included Holidays: 30 days annual leave plus bank holidays BMS Performance specialises in recruiting Engineering professionals, nationally. We'll enable you to develop your career. At the heart of our approach is listening-getting to know you, your skills, experiences, and most importantly what you want from your career. We recruit within the Industrial, Manufacturing, Construction, IT, Engineering, and Corporate markets. Please call our consultants to arrange an interview. We have many other roles available, so feel free to contact Ross Wilkinson to discuss how we can help you! Skills: drills tools tooling hire down armagh Benefits: vehicle healthcare pension bonus

Your mission LOCATION: Belfast (Dargan Crescent, BT3) TERMS: Hybrid working (3 days in office, 2 days at home once probation has been passed) HOURS & SHIFTS: 37.5 hours per week, working 5 days per week on a rota basis with shifts between 8am-8pm Monday to Friday and 9am-5pm on a weekend (1 weekend per month) SALARY: minimum starting salary of £24,785 plus monthly commission (OTE £28,000+) START DATE: 08th June 2026 Your profile Due to our continued success and ever-growing customer base, we are searching for customer service stars, who keep the customer at the heart of everything they do. Our people are the key to our customer experience and our customers experience is central to our business. If you are passionate, able to go the extra mile and show true empathy and understanding to customers then come and join the Customer Service team at Fibrus. We have three levels within our Customer Service team, Associate, Senior Associate and Specialist so there is always room to grow and progress at Fibrus. WHAT WILL YOU BE DOING? (Not limited to) First point of contact for our customers via inbound calls and other methods of communication, always providing a top-class customer service experience Providing support to customers around both technical and non-technical queries from product and service questions to account and billing support (full training provided) Direct customers when appropriate to other departments to address their needs Accurately recording/logging interaction with customers and updating account information Working with management to maintain best practices for efficient communication with customers, working to our internal service level agreements and key performance indicators Working in a busy but fun and supportive environment Carrying out retention-based calls-engaging with customers who may be considering leaving, identifying their concerns, and working to find the right solution to retain their business Understanding customer needs and pain points to offer personalised solutions, support, or guidance WHAT WILL YOU BRING? Compassion - Customers must be able to sense that you really care about them Positive energy - Willing to learn every day and also go the extra mile for each customer Exceptional telephone manner - Customers must feel like you can relate to them through effective communication Cool head under pressure - You must be able to handle the easy and hard times Inspiring 'can do' attitude - You must be willing to do and best your best every day Team spirit - good customer service takes teamwork and working well with others is essential to your success Confidence - We are looking for people's people who can establish common ground, draw strength from setbacks and influence others Flexibility - The ability to work within a fully flexible environment serving our customers via telephone and email and offering various forms resolution from technical support to guidance on their billing OUR RECRUITMENT PROCESS: Application Email inviting you to an assessment centre at our office in Dargan. we will assess via role play, interview & Team work sessions. These will be carried out over a couple of days in May Job offer & pre-employment checks WHAT WE VALUE Based on input from all colleagues across our business, our 4 cornerstone values are: 'Make a Difference'- Would you like to help make that difference? As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure. 'Be Yourself'- Fibrus is committed to building a diverse, talented, and dedicated workforce. We appreciate that you may not meet every single requirement listed but don't let that discourage you. If you have some of the experience we are seeking and offer a fantastic attitude, we'd love to see your application! 'Be Tenacious'- With our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose! 'Work Together'- We put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility. AND JUST SOME OF WHAT WE CAN OFFER YOU 25 days annual leave plus statutory/bank holidays Private healthcare, life assurance, annual personal health "MOT" & a company pension plan Shared parental leave, paternity leave and enhanced maternity leave Monthly commission scheme & career path opportunities Paid support for the loss of a child Support for colleagues going through the menopause Complimentary access to LinkedIn Learning Free financial advice and support through Kith and Kin Flexible working including hybrid working Industry leading work events and colleague days #fibrus At Fibrus Limited, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We're happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email if you do not wish us to retain your information or do not wish for us to share your information. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

The Home Oak Tree Manor is a beautiful, modern care and nursing home in Dunmurry, Lisburn. Enjoying a quiet location with lovely views, this bright and spacious residence offers professional, person-centred care for people over the age of 65, including those living with dementia, requiring nursing or palliative attention. We create a comfortable home-from-home environment, where residents can feel safe and relaxed. The facilities available within the home are designed to enable residents to be as independent as possible, with the benefit of 24 hour support and care around the clock. Offering an optimal care and wellbeing service, you can expect our kind and compassionate carers and nurses, who are highly-trained and experienced, to truly listen to our residents individual needs and wishes, and follow their bespoke care plans. Plus, our whole team approach to wellbeing means that everyone feels part of our lovely, welcoming community. The accommodation at Oak Tree Manor features attractively decorated and beautifully furnished private bedrooms, complete with en suite bathrooms and pleasant views. Residents are very welcome to bring their own home accessories and furniture, to personalise their space and make it their home. The Role The role of the Domestic Assistant is essential in our mission to provide excellent care. Supporting the Housekeeper with the environment of the Home, the Domestic Assistant will contribute to the wellbeing and quality of life of our residents. The Domestic Assistant will ensure that the Home is clean, tidy and welcoming at all times. The Domestic Assistant role at Healthcare Ireland Group works closely with the care teams and residents, building trusting relationships to create a comfortable environment where our residents feel safe and cared for. From ensuring that rooms are clean to tidying communal areas, every task contributes to the value that we add to the lives of our residents. About The Role Main Responsibilities Ensure the expected cleanliness and hygiene standards are achieved throughout the home Cover domestic duties as assigned Identify and report any damage, faults or other issues to maintenance or management Adhere to the cleaning and auditing schedule Use and store cleaning products in accordance to COSHH regulations Undertake any other duties that may be reasonably required as designated by the Home Manager or Housekeeper. The Benefits Paid annual leave The chance to be part of a growing Healthcare company Continuous professional development and training Values-led culture Overtime available at an enhanced rate Opportunities for progression Pension plan (if applicable) Attractive hourly rate Access NI fee paid for Uniforms and PPE provided Monthly incentives and recognition awards Free parking We do not offer sponsorship for this role . Kathryn Homes are an equal opportunities employer and welcome applications from all suitably qualified persons. Required Criteria A good standard of both verbal and written English Relevant experience for the role The Right to Work in the UK Desired Criteria Previous care home experience Basic knowledge of COSHH, Health and Safety and Fire Regulations Skills Needed About The Company We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives. Company Culture Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives. Caring for our residents is at the heart of all we do, and wed love to have you join the team. Company Benefits Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued. If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care . Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning Salary £12.73 per hour Benefits: Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Description Job Title: Warehouse Operative Department: Warehouse Location: Belfast Reports To: Warehouse Team Manager Salary: £12.54PH Shifts: Sunday hours per week Job Purpose: To correctly assemble an order from a pick note. All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP - REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix Key Accountabilities To correctly pick the correct products from as pick note as instructed using a handheld scanner. To ensure you move between stations when required. Where 'exceptions' apply, (IE Stock to large for bin or no stock in location) you take them to the proper location to ensure the order is fulfilled appropriately. Special care must be taken to avoid damage and the appropriate box/packaging used - all damages must be reported to the team leader or line supervisor Any pick face errors must be reported to the team leader or line supervisor immediately. Adhere to all company housekeeping procedures. To wear your PPE at all times To meet all health and safety requirements To carry out any reasonable requests as determined by Service Center Management. Knowledge, Skills and Experience Required: Essential Excellent Customer Care Intermediate numeracy Excellent time management and organisational skills Job Purpose: To correctly assemble an order from a pick note. All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP - REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix Knowledge, Skills and Experience Required: Essential Excellent Customer Care Intermediate numeracy Excellent time management and organisational skills What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Part time Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Age 21+ £13.11 per hour Under 21 £11.25 per hour Got a passion for all things bike? Youll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - youll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, youll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, youll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group. To be successful in this role you'll need: Experience of service, building and repair across a range of cycles Experience of delivering great customer service, ideally in a retail or cycle services environment Experience of sharing expertise with others Experience of working with - and achieving - sales targets Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced Life insurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. TPBN1_UKTJ

Senior Major Incident Manager Office based - Belfast new command hub (with on-call requirements) Permanent As part of our investment in technology operations, were establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. Were looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time-critical major incidents, support team members during high-severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. What Youll Be Doing Leading and supporting the Major Incident Management team. Ensuring all incidents progress through to resolution within SLAs. Managing escalations when required. Delivering executive summaries during P1 incidents. Producing weekly and monthly MI reporting. Updating and maintaining process documentation. Driving continuous improvement across the MIM function. Providing leadership, mentoring, and coaching. Collaborating with cross-functional teams. Escalating issues to the Head of Major Incident Management. Managing team performance and reporting quality. Identifying future skills requirements. Expanding knowledge across Capita services. Essential Skills & Experience Significant experience managing major incidents in complex environments. Competent in delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. Ability to stay calm and make decisions under pressure. Strong leadership and people-management. Excellent stakeholder engagement. Analytical problem-solving skills. Continuous-improvement mindset. How This Role Demonstrates Capitas Values Customer First Always Ensuring timely resolution of incidents within SLA. Providing clear executive summaries during P1s. Improving processes impacting customer outcomes. Fearless Innovation Driving continuous improvement. Enhancing process documentation. Achieve Together Leading, mentoring, and coaching the team. Collaborating with other business teams. Supporting colleagues during high-pressure incidents. Everyone is Valued Managing performance with fairness and transparency. Supporting knowledge sharing and development. Creating a supportive environment during critical incidents. Join Capita Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UKs most recognized organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectorsgovernment, healthcare, education, and financeoffering you the chance to contribute to projects that impact millions of lives. At Capita, youll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. Were committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. Whats in it for you? ?? Office based Belfast ?? Competitive Salary - on call allowance ?? 23 days holiday , rising to 27 (pro rata) plus the option to buy more after qualifying period ?? Paid volunteering day with a charity of your choice ?? Generous family leave policies including 15 weeks fully paid maternity, adoption, and shared parental leave ????? Cycle2Work scheme , pension, life assurance, and more ?? Customer first, always?????? Fearless innovation?? Achieve together??? Everyone is valued TPBN1_UKTJ

Major Incident Manager Office based - Belfast Be at the heart of real time action. Come and join the team. We've just launched our brand new Tech Ops Command Centre in Belfast at our Hillview House office, and we're growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn't a role you can do from the sidelines, being on-site means you're fully immersed in live service activity, surrounded by the people and insight you need to make rapid, informed decisions that protect critical services. Customer first, always ‍ Fearless innovation ? Achieve together Everyone is valued You'll join a newly forming, collaborative team where you'll play a vital role in shaping how our Command Centre operates and evolves. Eligibility to undergo SC Clearance What you'll be doing You'll be the driving force behind the end-to-end management of our highest-priority incidents. That includes: Taking full ownership of major incidents from start to finish Determining severity, verifying priority, and reallocating where needed Ensuring timely progression through to recovery and resolution Acting as the central communication point across Service Delivery, technical teams, and leadership Facilitating incident bridges and conference calls Keeping stakeholders informed with clear, accurate, real-time updates Supporting continual improvement and contributing to enhancements across the Major Incident Management process What we're looking for Essential Experience managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part of an Out Of Hours on-call rota How this role aligns to our Values Customer First Always • You will prioritise service recovery and clear communication to minimise impact and maintain trust with customers and stakeholders. Fearless Innovation, • You will contribute ideas and improvements that strengthen incident management processes and ways of working. Achieve Together, • You will work closely with service lines, technical teams, and peers to resolve incidents quickly and effectively. Everyone is Valued, • You will foster an inclusive, respectful environment where collaboration and different perspectives are encouraged, even under pressure. Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website What's in it for you? Belfast Office - onsite parking Competitive salary 23 days' holiday , rising to 27 (pro rata) - plus the option to buy more after qualifying period ?? Paid volunteering day with a charity of your choice Generous family leave policies • including 15 weeks' fully paid maternity, adoption, and shared parental leave ‍?? Cycle2Work scheme , pension, life assurance, and more Customer first, always ‍ Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. TPBN1_UKTJ

Customer Service Representative Belfast (Hybrid after probation) £24,784.50 + Bonus + Brilliant Benefits Hours: Mon-Thur: 08:45 - 16:45 + Fri: 08:15 - 16:15 We’re looking for a confident, customer-focused individual to join a fast-paced Customer Service team. If you thrive on helping people, enjoy juggling a variety of tasks, and take pride in getting things right first time, then this could be the role for you. You will be the first point of contact for customers:- • Delivering helpful and professional support across everything from orders and deliveries, • Managing calls and emails and ensuring that customer orders are processed, • Ensuring that customer details are updated on inhouse system, • Resolving issue’s promptly and ensuring the customer is updated at every step We require some with: • Previous customer service experience with a genuine passion for helping people, • Confident, professional communication skills (especially over the phone), • Strong attention to detail and problem-solving ability, • Experience with CRM systems (Salesforce preferred) and order management systems (SAP/AS400), • If you have knowledge of the Optical industry this would be beneficial, • A proactive, “can-do” mindset with a focus on hitting targets and exceeding expectations What you’ll get in return: • Quarterly bonus scheme (up to 6% annually), • 33 days holiday (rising to 38 with service), • Hybrid working (3 days office / 2 days home after probation), • Employer pension contribution (up to 4%), • Healthcare plan (company funded), • Share scheme, • Free eye test & discounted glasses/frames If you feel you have the skills and attributes to be successful in this varied and interesting role, please get in touch as soon as possible. Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest. We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion

Your new company This Belfast-based consultancy delivers Mechanical, Electrical, and Public Health engineering services, with expertise spanning project management, mechanical engineering, electrical engineering, and sustainable design. The practice has an impressive portfolio of landmark healthcare, commercial, industrial, technology, and education projects. Your new role An exciting opportunity has arisen for a Senior or Associate Mechanical Engineer to play a key role within the Building Services Engineering team. You will: Provide discipline leadership within the mechanical engineering team. Follow the full design process and undertake mechanical engineering design activities across your projects. Help the practice deliver high-quality engineering solutions on time and within budget. Ensure full compliance with company procedures and technical standards. Be accountable for technical performance, quality delivery, and budget control across your projects, adopting a hands-on approach to resolving design issues. Drive technical excellence through best practice and continuous improvement. What you'll need to succeed 5+ years' experience as a Mechanical Engineer in a Building Services Design role. Strong understanding of UK Building Regulations, CIBSE guidelines, and relevant standards. Experience working with Revit and/or IES software. Ability to produce specifications, schedules, and technical reports to a high standard. Chartered status (or currently working towards it). Strong leadership skills and a client-focussed approach. Full UK Driving Licence What you'll get in return A fantastic opportunity to join a dynamic, forward-thinking consultancy offering clear progression pathways and an excellent remuneration package, including: Paid Training & Career Development Chartership Completion Bonuses Paid Overtime Company performance bonus Enhanced Maternity & Paternity Pay Flexible Working (including 2 days WFH and 1pm Friday finishes) Comprehensive Healthcare Benefits 34 Days Annual Leave Competitive Employer Pension Scheme Active Sports, Social & Wellbeing Committee (fully funded events) Employee Wellbeing Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Are you a recruiter with three or more years' experience — and quietly wondering if there's something better out there? You don't need to be actively looking. The best moves rarely start that way. What you do need is a trusted, confidential conversation with someone who knows the Belfast recruitment market inside out — and knows the difference between a lateral move and a genuine step forward. YTN Recruitment is a rec2rec specialist serving Northern Ireland and the Republic of Ireland. We work with experienced recruiters across all sectors to identify opportunities that are worth making a move for. Who We're Looking For We are speaking with recruiters across all disciplines — permanent, temporary, contract, and executive search. Sectors include: • Technology & Digital, • Finance & Professional Services, • Sales & Commercial, • Engineering & Manufacturing, • Healthcare & Life Sciences, • Legal, • Office Support & Business Services, • Construction & Property If you bill consistently and want more — better commission, stronger leadership, greater autonomy, or a clearer path to progression — we want to hear from you. What You'll Bring • Minimum 3 years' recruitment experience, agency or in-house, • A track record of consistent delivery — billings, placements, or client wins, • Strong relationships within your sector or candidate community, • Ambition to keep growing, commercially and professionally, • Discretion — you're exploring options, not broadcasting it What You Get From Us • Access to exclusive, off-market roles not advertised elsewhere, • Honest market intelligence with no spin and no pressure, • Introductions matched to your goals, not just the nearest vacancy, • Full confidentiality at every stage — your employer will never be contacted without your consent, • A consultant who has worked at senior level in recruitment and actually gets it

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence. What you'll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies and procedures are followed by all team members Develop programs to improve technical and customer service skills across the operation Address customer enquiries resolve issues and feedback proactively. Maintain positive relationships with all stakeholders to ensure Service Centre effectiveness. Ensure all employees are adequately trained to meet service objectives. What we're looking for Prior IT team management experience Great excel skills and ability to pull out meaningful data from numerous locations to create quality reports and presentations. ITIL Qualified Preferred Demonstrate you can work in in a complex, highly outsourced environment with complex infrastructure Experienced in dealing with Senior Leaders and Customer Stakeholders People Management/ leadership Experience and team working Strong planning, organisational and prioritisation skills Experience in management of operational and technical staff, including recruitment, development, training and motivating staff, dealing with disciplinaries. Experience tackling complex problem-solving working with cross functional teams Location & working pattern Based in Hillview House, Belfast, leading a team of 16 analysts This is an on-site leadership role-candidates should be comfortable being in the office when required Service operates Monday-Friday, 8am-5pm, with some flexibility within those Occasional paid on-call duty is expected (around 1 weekend in 4). Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ‍ Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. TPBN1_UKTJ

In this role, you will be responsible for managing the full lifecycle of IT projectsensuring delivery on time, within budget, and to a high-quality standard. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes. Support the IT Director

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Excel, Outlook) Excellent level of accuracy and attention to detail Ability to follow processes and instructions effectively Reliable, punctual, and able to work as part of a team It would be great if you had Understanding of LEAN principles or continuous improvement practices Forklift training Expe

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