It service delivery manager jobs in Billericay - Page 3Create job alerts

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Experience in Service Delivery or IT

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

A leading global logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will manage various IT projects, ensuring effective stakeholder engagement and delivering against project budgets up to £1m+. Key qualifications include 3+ years in a

A leading heritage brand in the United Kingdom is seeking an Ecommerce Service Delivery Manager to oversee service delivery across their digital ecosystem. Successful candidates will have experience in service delivery, cloud technologies, and ecommerce platforms, along with a solid understanding of

Proven experience in a Service Delivery Manager or senior service operations role within software, SaaS or managed services environments. We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment. Col

Ability to vary style and approach with stakeholders to achieve desired result with an ability to quickly establish credibility and rapport with stakeholders. Responsibility for day‑to‑day Service Operations within the context of Service Delivery Management. Lead Continual Service Improvement (C

As a senior member of the team, you'll also challenge the status quo internally and drive improvements and standards to Service Delivery within the business, whilst mentoring more junior Service Delivery Managers. Apply now to find out more about this Senior Service Delivery Manager (ITIL Microsoft

Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements. Working in conjunction with the account manager to develop and ma

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

A leading IT services provider in the United Kingdom is looking for an IT Service Delivery Manager to bridge the Technical and Operations teams. You will also assist in service delivery improvements and ensure client satisfaction across various service offerings. The ideal candidate will have strong

Proven experience as an IT Service Manager or in a similar IT service management role. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices. Driving continuous improvement initiatives to enhance service delivery and customer satisfaction.

A leading telecommunications service provider is looking for a skilled Service Delivery Manager to oversee the delivery of high-quality services. You will be responsible for managing client relationships, monitoring performance, and driving improvement initiatives for customer satisfaction. This hyb

The IT Delivery Manager owns the end-to-end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. We are recruiting on its behalf an IT Delivery Manager - Retail Expansion M/F, based in London, UK. Our client is a global technology services co

Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of services to meet customer expectations and contractual obligations. As Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality. Ideal for candidates eager to drive innovation, the position is critical for supporting over 26,000 users and ensuring IT services are avai

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The ideal candidate will have over three years of experience in service delivery, a solid understanding of IT support environments, and proven leadership skills. Responsibilit

A leading law firm in Greater London is seeking an experienced IT Service Manager to oversee the transition of new and amended IT services. This multi-faceted role requires strong project management skills, ITIL Foundation qualification, and proven experience in managing delivery to quality and cost

This role is ideal for someone with prior dedicated service delivery experience in IT services or managed security services who thrives in a technically complex and client-centric environment. Proven ability to manage service delivery with measurable SLAs/KPIs. Minimum 3 years’ experience in an op

Applicants should have over 7 years in Service Delivery Management, strong analytical abilities, and ITIL knowledge. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. The company offers a comprehensive benefits package includin

As a senior delivery manager, you lead the successful delivery of high-risk digital products and services across the full product lifecycle. The Crown Prosecution Service is recruiting a senior delivery manager, across England and Wales. You also influence financial planning, contribute to business

As an Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with bu

This role involves overseeing the delivery of IT services, managing incidents, and leading service improvement initiatives. The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior I

A leading consultancy based in the United Kingdom is seeking a Service Delivery Manager with strong Agile experience to oversee a complex outsourced IT environment. Responsibilities include managing multiple third-party suppliers, maintaining stakeholder relationships, and ensuring service delivery

Candidates should have at least 2 years of project management experience within IT and familiarity with Agile and PRINCE2 methodologies. A prestigious global company is seeking an experienced IT Project Manager to join their London office. This permanent role involves creating and managing project p

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

A prominent hospitality organization based in Greater London is seeking an IT Project Manager to lead technology initiatives that enhance hotel operations and improve the guest experience. The organization emphasizes personal development and well-being, offering competitive benefits and career growt

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruit

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

This position is ideal for someone with a strong engineering background who wants to continue applying their technical skills while stepping into a leadership role within a corporate-critical environment. It combines hands-on technical involvement with team leadership and client-facing responsibilit

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. For all positions based in Switzerla

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

You’ll work closely with the Global Service Delivery Manager (SDM) to monitor performance, prepare insights, and help drive continuous improvement across the managed IT service supporting internal end users. This is a great opportunity for someone with strong data and presentation skills who wants

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Their core services include support desk, on-

Predict and mitigate risks (quality, timeline, budget) to ensure predictable, high‑quality delivery. As the Service Delivery Manager, you will be responsible for a portfolio of Gentrack’s Managed Services customers. Working with some of the world’s biggest energy and water companies, as well a

A leading recruitment firm in the UK is seeking a Senior IT Project Manager to oversee complex IT projects from planning to delivery. This role offers an exciting opportunity to work with cross-functional teams, delivering high-quality results within set deadlines. The ideal candidate will lead end-

Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. A proven track record in IT Service Continuity Management (ITSCM) and can demonstrate that you have wor

A leading debt resolution firm in the UK is seeking an IT Service & Supplier Manager to ensure high-quality delivery of technology and business services. The successful candidate will have over 3 years of experience in service delivery management within complex environments, strong ITIL knowledge, a

Incident, Problem and Change management and have solid ITIL experience. You will NOT have a team under you but will be accountable for service delivered via outsourced teams.

Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. Support cost‑effective delivery of IT services by monitoring resource allocation and service performance. IT Service Delivery Manager Location: Alcester, Warw

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted relationship

A leading manufacturer of liquid waste equipment in the United Kingdom is seeking an IT Manager to oversee its entire IT infrastructure. The position is office-based in Solihull with potential travel to other sites. The company offers a comprehensive benefits package including a £500 holiday bonus,

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

Key responsibilities include developing team capabilities, ensuring effective service delivery, and maximizing revenue retention. A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significa