Customer Service jobs in BillericayCreate job alerts

Strong communication and interpersonal skills with a commitment to customer service. Previous experience in customer service or a similar role is preferred. Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This excit

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At.Portuguese Speaking Customer Representative.This position comes with the amazing benefit of.Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence.Provid

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Work closely

This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Willingness to learn and adapt to new technologies and remote work tools. Work collaboratively with team members to achieve timely resolution of customer issues.

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via phone, WhatsApp and email. We pride ours

Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers. Remote Office / Work from home. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience.What you can expect to be doing:.Dealing with al

Customer Experience Advisor | S1 | Retail Banking | Brentwood Country: United Kingdom IT STARTS HERE Santander (www. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creatio

B&Q Basildon We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. Shifts available Monday – Sunday, 7:00am – 10:00pm. Part time – 10-15 hours per week. 3 Month Fixed Term Contract. UK Notional hourly rate £12.71 per hour. What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments. #J-18808-Ljbffr

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premie

At Percepta, we bring first-class service across each market we support and as Customer Success Manager (CSM) you will be creating and delivering amazing Customer experiences, whilst also enjoying the satisfaction of being part of a unique culture. Contract Type:Full-Time, Permanent, Hybrid Working Working Hours:Monday to Friday 08:00-16:00 or 09:00-17:00 Salary:£34,540 per annum+ company benefits We’re looking for a Customer Success Manager (CSM) to join our expanding team in Dunton and support our German-speaking customers. The role offers flexible working with minimal office attendance and occasional travel as required. As a Customer Success Manager, you will act as the primary point of contact for customers, providing proactive account management, product support, coaching, and training. You'll help customers maximize value from our client's automotive software solutions by driving product adoption, increasing engagement, reducing churn, and delivering exceptional customer experiences. This is an opportunity to play a key role in helping customers achieve success with innovative automotive software solutions. You will work closely with customers across the German market, building trusted relationships, delivering measurable value, and influencing long-term customer growth and retention. The role combines relationship management, technology, training, and strategic account development within a growing and evolving environment. • Act as the primary point of contact for assigned customer accounts, • Build strong customer relationships and become a trusted advisor, • Drive product adoption and engagement across the customer base, • Provide coaching, product guidance, and training to customers, • Support account retention initiatives and help reduce customer churn, • Identify opportunities to improve customer outcomes and satisfaction, • Collaborate with internal stakeholders to resolve issues and support customer success, • Monitor customer health and proactively address risks and opportunities, • Engage with German-speaking customers via phone, email, and virtual meetings, • Conduct customer reviews and provide recommendations on product usage, • Deliver onboarding sessions and training workshops, • Analyse customer engagement and usage trends, • Respond to customer enquiries and coordinate solutions with internal teams, • Develop action plans to support customer retention and growth, • Document customer interactions and maintain accurate account records, • Share customer feedback to support continuous product and service improvements, • Fluency in both German and English, written and verbal, • Experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, • Strong relationship-building and stakeholder management skills, • Excellent communication, presentation, and training abilities, • Experience working with SaaS products or technology-based solutions, • Ability to manage multiple customer accounts and priorities effectively, • A proactive approach to problem-solving and customer advocacy, • Strong organisational and analytical skills, • Automotive industry experience would be advantageous Work with a global leader driving innovation in mobility and electrification Flexible, hybrid-friendly working environment Opportunity to shape the future of commercial fleet solutions across Europe A role with real purpose: helping businesses thrive through smarter transport • 22 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays, • Life Assurance 4 x annual salary, • Contributory pension scheme, • Private Medical Insurance, • Comprehensive travel insurance for you and family in line with Scheme rules From its inception, Percepta LLC has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market wesupport. #J-18808-Ljbffr

A newly created opportunity has opened up at Eastgate Shopping Centre for someone looking to broaden their experience across operations, facilities, compliance and tenant engagement. You’ll be working closely with the Centre Director and Deputy Centre Director as part of the core management team, taking ownership across a genuinely varied remit including: • Health & Safety management, inspections, audits and compliance, • Tenant inspections, retailer liaison and H&S guidance, • Emergency procedures, incident reporting and RiskWise administration, • Supporting shop fits, planned works and contractor activity, • Utilities, recharges, invoicing and wider operational administration, • Managing the centre’s administration team, • Supporting commercialisation activity and wider day-to-day operations, • Duty management, including a 1-in-4 weekend rota Eastgate itself is in a strong position, with very high occupancy, significant leasing activity behind it and further development underway, including a new health centre. For someone currently working in retail property, facilities management, operations or Health & Safety, this could be a great opportunity to step into a role with more ownership, visibility and exposure to the wider running of a shopping centre. You’ll need to be comfortable balancing detail with people - someone who can deal with compliance, reporting, H&S systems and administration, but is equally happy walking the centre, speaking with occupiers, working with contractors and solving problems as they arise. #J-18808-Ljbffr

The role requires proven customer service ability, strong communication skills, and a flexible, proactive approach to work. Santander is seeking a Customer Experience Advisor for Brentwood branch. The role involves handling in-branch and phone transactions, resolving queries, and ensuring excellent

Join a globally recognised ingredients and solutions provider at the forefront of Beauty & Personal Care innovation. Previous experience within the Beauty & Personal Care, ingredients, chemicals, or related industry.

This role is ideal for someone with a strong background in commercial insurance, particularly across mid-corporate to large risk clients, who is confident in managing client relationships, navigating the market, and delivering a first-class service. As an Account Manager, you'll play a pivotal role

A Embedded Systems Account Manager is sought to join an innovative engineering team in a UK-wide, home-based role, contributing to the growth of embedded systems, electronics and custom product solutions. The Embedded Systems Account Manager, UK Wide, will be responsible for developing new business, growing existing customer accounts and identifying opportunities for standard components through to bespoke design and development projects. Responsibilities include: • Generate new leads and develop opportunities across target customers and markets, • Manage and grow existing customer relationships and accounts, • Identify opportunities for cross-selling, up-selling and custom design projects, • Understand customer requirements and work with technical teams to develop suitable solutions, • Build and manage a healthy sales pipeline from initial contact through to order, • Gather market and competitor intelligence to support business development, • Attend customer meetings, site visits and roadshows across the UK and Europe, • Develop long-term relationships with customers and internal stakeholders The Embedded Systems Account Manager, UK Wide, will have the following key skills: • Proven technical sales, business development or account management experience within embedded systems, electronics or a related industry, • Good understanding of embedded systems, hardware and firmware development, • Strong relationship-building and consultative sales skills, • Commercially driven with experience developing new and existing accounts, • Self-motivated and comfortable working autonomously from a home-based environment APPLY NOW - Embedded Systems Account Manager job in UK Wide could be of interest, send your CV to or call Adam Dighton on 01582 878821. JBRP1_UKTJ

StrategicsIQ are collaborating with a forward thinking and dynamic travel company who are now seeking a high performing and driven Remote Latin America Travel Consultant to join their supportive and vibrant team. This is not just another Remote Latin America travel role… • It's an opportunity to join a company where you genuinely matter., • Collaborate with an exciting portfolio of fantastic clients, • Enjoy generous commission and a rewarding package, • Benefit from genuine career progression and development opportunities, • Be part of a supportive, close-knit team where you're valued — not treated like a number, • Have a real voice in the business, with your ideas and opinions encouraged, • Enjoy regular social events and team get-togethers, building genuine connections with your colleagues, • Take part in client connection visits and opportunities to experience the destinations and products you'll be selling. Remote Latin America Travel Consultant Duties: • Curation of high-quality, tailormade itineraries for a wide range of traveller segments, • Managing the end-to-end client journey, including planning, costing, refining, and confirming itineraries, through to post-travel communications and nurturing future travel wish lists, • Delivering an unparalleled level of client service., • Conversion of warm sales leads via email, telephone, and video calls, • Proactive expansion of product knowledge, staying informed of the latest industry, • developments to ensure expertise. Remote Latin America Travel Consultant – Essential Requirements: • Strong experience selling tailormade complex travel across South America within an established UK tour operator., • First-hand expertise in our core destinations, particularly Peru, Brazil, Chile, Argentina, Costa Rica and Ecuador., • A client-first approach, committed to crafting extraordinary travel experiences, • Results-driven, with a proven ability to exceed expectations., • Exceptional communicator, both written and verbal, with confidence in face-to-face interactions (video calls)., • A strong track record of delivering exceptional sales performance in a target-driven setting meticulous approach to client service, ensuring seamless experiences from enquiry to post-travel., • Advanced IT proficiency, adept at using digital tools and AI to enhance client experience. Remote Latin America Travel Consultant – Benefits: • Competitive salary (negotiable depending on experience) and performance related bonus scheme, • Company pension scheme, • Generous holiday allowance with long service benefits, • Birthday off, • Discounted travel and access to exclusive industry rates, • Educational trips, • Structured training and continuous professional development, • Employee assistance programme, • Team volunteering and social events Please note only suitable South America Travel Specialists from an established tour operator will be contacted for the South America Travel Consultant post. JBRP1_UKTJ

?Location: Home office based in the UK. Open to UK residents with an existing right to work. We are working with an internationally renowned distributor of speciality chemicals and functional additives. They have an exciting opportunity for an ambitious sales professional to take on the role of Account Manager, growing and developing business within the high temperature, ceramics, electronics and foundry markets. You will have an opportunity to drive growth utilising your market and technical knowledge. Building strong relationships in highly competitive and fast paced markets. Your responsibilities: Sales experience in core market segments of high temperature, ceramics and electronics. Commercial stewardship of named industrial customers. Maintaining and growing the profitability of the business across the customer base and promoting new and existing products. Working closely with Product Managers, and other stakeholders for support and technical expertise so you can drive your business forward. Business analysis to identify gaps and new opportunities. Managing all aspects of the business relationship around samples, opportunities, visit reports, quotations, and price renewal campaigns. Travel to visit customers to build and maintain close relationships ? Understanding customer needs to enhance product penetration. Conducting customer profiling and market research to target your approach with cross selling and application-based sales. Coordinating and rolling out product promotion campaigns with the support of the marketing team. Understanding an extensive product portfolio and application to effectively promote and fit to your customer base. Attend continued technical product training to enhance sales capabilities. To help formulate strategy within the relevant market sectors within the UK and rest of Europe. Ideal Candidate: Strong numeracy and analytical skills. Strong negotiation skills for commercial and wider business. Proven track record of developing commercial growth in the chemical industry. Motivated to win new business. Self-motivated, disciplined, and resilient, with a ‘can-do', flexible attitude. Understanding the importance of data, accuracy and reporting methods to support business activity. Strong interpersonal and communication skills. Excellent attention to detail. Full UK driving license. Our client cannot support visa applications. You must have an existing right to work in the UK. JBRP1_UKTJ

Territory: South West & Wales Company Overview Our client is a global leader in hearing healthcare and medical technology, with an established international presence and a strong reputation for innovation, clinical excellence and customer-focused solutions. The organisation works closely with healthcare professionals across the NHS and private healthcare sectors, providing specialist medical solutions designed to improve patient outcomes and access to care. Our clients are looking to appoint a commercially driven Regional Account Manager to develop customer relationships and drive growth across an assigned territory. Role Overview Working across an assigned territory, you will be responsible for driving sales growth, developing new and existing accounts, identifying commercial opportunities and building strong relationships with healthcare professionals. You will work closely with clinical and commercial stakeholders across the NHS and private healthcare sectors, providing product, clinical and technical support while identifying opportunities to develop the territory and improve patient pathways. The portfolio includes hearing implants and you will be selling to surgeons, audiologists, nurses and administrative teams. Key Responsibilities • Manage and develop an assigned territory, delivering agreed sales and growth targets., • Develop new accounts and maximise opportunities within existing customers., • Build strong relationships with clinical and non-clinical healthcare professionals., • Identify new business opportunities and develop effective account plans., • Develop referral networks and identify opportunities to improve patient pathways., • Provide product, clinical and technical support and training to customers., • Support relevant procedures, customer events, exhibitions and product launches., • Monitor sales activity, market developments and competitor activity., • Maintain accurate CRM records and provide regular performance reporting., • Work closely with internal teams to deliver excellent customer service., • Share customer feedback and market intelligence to support wider commercial strategy., • Identify emerging customer needs and opportunities for sustainable business growth. Person Specification The ideal candidate will have: • Experience in medical device, healthcare or B2B technical sales., • A proven track record of achieving commercial targets., • Strong account management and business development skills., • Experience working with NHS or healthcare organisations., • Excellent communication, influencing and relationship-building skills., • A proactive, commercially driven and customer-focused approach., • Experience in ENT, Audiology or medical devices would be advantageous. JBRP1_UKTJ

Group Hotel Laundry Manager Location: Moor Hall Hotel & Spa, Sutton Coldfield. Operational Responsibility: Managing the onsite laundry at Moor Hall Hotel & Spa, together with delivering a linen service for our two sister hotels in Lichfield (The Best Western George Hotel & The Cathedral Hotel) Reports To: Moor Hall General Manager. Job Purpose The Group Hotel Laundry Manager is responsible for the effective management of the laundry, overseeing the processing, inventory control, distribution, and quality assurance of all linen for 3 hotels. The postholder will ensure that all hotels receive the required linen stock levels to agreed standards while maintaining operational efficiency, cost control, and exceptional service standards. The role will require some travel between sites. Key Responsibilities Laundry Operations Management • Manage the day-to-day operation of the hotel laundry facility., • Ensure all linen is processed efficiently and to agreed quality standards., • Maintain appropriate production schedules to meet the needs of all three hotel properties., • Monitor laundry productivity, turnaround times, and service performance., • Develop and implement procedures to improve operational efficiency and service delivery., • Linen distribution to support occupancy levels and operational demand, • Inventory control, • Team management including recruitment, training and rotas, • Manage departmental budgets, • Ensure compliance with all health, safety, hygiene, and environmental regulations Person Specification • Preferredexperience managing / supervising laundry and housekeeping operations., • Experience managing a small team in a fast-paced operational environment., • Knowledge of commercial laundry systems and linen management, • Strong organisational and inventory management skills., • Excellent communication and problem-solving abilities., • Budget management and cost-control experience., • Good IT skills., • Ability to work flexibly to meet business needs, including some weekend work., • Full, clean UK driving licence., • Ability and willingness to travel between Moor Hall Hotel and the two Lichfield hotel locations., • Understanding of health and safety, COSHH, and compliance requirements If you'd like to come and work for us, we can offer you - • £14.50 per hour, • A Company reward scheme where you are rewarded for your hard work, • Hotel and spa discounts, • 50% discount when dining in our restaurants, • Discounts when attending one of our special events, • Employee assistance programme, • A uniform, • Meals on duty JBRP1_UKTJ

Previous experience as a mystery shopper is a plus but not required. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you