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Amour Recruitment is seeking experienced Service Delivery Manager who believes great service starts with great people?. Proven experience in a Service Delivery Manager role within an MSP or IT services environment. We’re looking for someone who can lead with empathy, bring structure to complexity,

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Provide strategic oversight of all s

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Our Area Service Delivery Managers are part of the Field Team and for this role you must be located within the. We are looking for a highly motivated person to join our team of Area Service Delivery Managers. You will be responsible for managing IAM RoadSmart’s operational service delivery within

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Oversee commissioning of utility-scale BESS including:.

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with

IT Service ManagerPosition: Service ManagerLocation: Ringwood, Hampshire + Hybrid home workingSalary: £30 - £33k DOE + Benefits + Company Profit ShareHours: 37. The RoleAs a Service Manager, you will be part of an established service management team responsible for the day to day operation of our

National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. You will ensu

Typical Accountabilities: Operational Delivery * Oversee day-to-day on-site operations across EMEA & APAC sites, ensuring consistent service delivery in line with agreed standards* Monitor site performance, risks, and issues, coordinating appropriate actions to maintain service quality and reliabili

IT Service Delivery Analyst - WrexhamSalary: The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days ho

Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Job Title: IT Service Design Manager Pay of £44,447, plus 28. Based within IT Operations, our Service Operations Design and Transition teams work closely t.

We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: 26 days' holiday – increasing after two years of service to 28 days The opportunity to buy or sell up to five days of holiday An annual bonus scheme based on company and personal per

Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK &l

This position is ideal for someone with a strong engineering background who wants to continue applying their technical skills while stepping into a leadership role within a corporate-critical environment. Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Maintain excellen

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training. Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery. Support c

The position offers a hybrid work model and competitive benefits, aiming to support one of the UK's most critical low-carbon energy initiatives. A leading energy project in the UK is seeking a Test Manager to lead their end-to-end testing strategy for enterprise IT systems. This role involves workin

A leading consumer review platform in the UK is looking for a Senior IT Program Manager to join their Digital Delivery team. Candidates should have at least 5 years of experience in project management, particularly in IT, possess strong communication skills, and the ability to navigate complex envir

A community-focused housing organization in the United Kingdom is looking for an experienced ICT Service Delivery Manager. This role involves overseeing the delivery of IT services, managing the IT Service Desk, and ensuring high customer satisfaction. The ideal candidate will have significant exper

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. A

You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and pr

The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continu

This role offers an exciting opportunity to work with cross-functional teams, delivering high-quality results within set deadlines. A leading recruitment firm in the UK is seeking a Senior IT Project Manager to oversee complex IT projects from planning to delivery. The ideal candidate will lead end-

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. Commercially aware, with a

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruit

Candidates should have at least 2 years of project management experience within IT and familiarity with Agile and PRINCE2 methodologies. A prestigious global company is seeking an experienced IT Project Manager to join their London office. This permanent role involves creating and managing project p

This role involves overseeing the delivery of IT services, managing incidents, and leading service improvement initiatives. The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior I

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. Competitive compensation, global exposure, and the opportunity to shape operating excellence.

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

Key responsibilities include developing team capabilities, ensuring effective service delivery, and maximizing revenue retention. A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significa

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. We are looking for a hands on IT Service Desk Manager who wants to combine te

This position requires 2+ years of experience in a related role, familiarity with MSPs, and strong skills in communication and time management. A leading Managed Service Provider in the UK is seeking an organized Operations & Service Support Coordinator.

A leading pub and brewery company seeks an IT Service Desk Manager to lead exceptional technology support, ensuring smooth operations. Benefits include competitive salary, extensive training, and discounts on the company’s offerings. This hybrid position balances office and home working.

As the Service Delivery Manager (SDM) you will be responsible for the operational success of one or more PFAS sites, ensuring that all volume, quality, and service level targets are achieved. Ability to handle multiple priorities and adapt to evolving circumstances while maintaining high standards o

Ensure the consistent delivery of service, whilst driving growth and service enhancements through the provision of innovative and sustainable solutions. We aim to create better places which begins with our people, we celebrate diversity and want to inspire & support you to achieve your ambitions. Yo

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. A commitment to security an

This fixed‑term contract provides the additional delivery capacity needed to support this defined period of high‑demand work, enabling the organisation to bring in specialist skills for time‑bound upgrades and remediation without creating long‑term cost commitments. Coordinate and collaborat

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. The ideal candidate should have exper