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12 month fixed-term contract Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. The team you will join The Residential Development Team sits within Birketts’ highly regarded and one of the UK’s largest dedicated Real Estate practice groups, comprising specialists in development, investment, finance, and landlord and tenant matters. The Residential Development Team includes 5 specialist development partners and 40 other fee earners at all levels working collaboratively together across six of Birketts’ seven offices. The Partners oversee all aspects of development work from land promotion, acquisition, estate and infrastructure projects and plot sales (open market and social housing disposals). The team also works closely with other Birketts’ Residential Development Sector experts includingtax, planning, environmental, construction and Real Estate litigation teams. This role will have a particular focus on the Social Housing sector and will include close liaison with our specialist contentious Social Housing management team .Working with that team enables great access to a significant number of Registered Providers for whom the firm acts. What we are looking for We are seeking a Partner with ideally 10+ years’ PQE experience gained within a well-regarded city, regional or national firm and a well-developed knowledge in all areas of residential development law with an in-depth understanding of the social housing sector and its regulatory framework and funding models. The successful candidate will have an excellent knowledge of the law yet be able to think commercially and analytically so as to provide accurate and practical advice to RP clients, tailored to their needs and having regard to public sector funding and charitable status requirements The role holder will ideally have a well established client base or network within the social housing sector, working with RP’s on existing legal procurement frameworks and have a business development acumen to identify and develop new business opportunities. Qualifications/Experience: • 10 years’+ PQE gained within a strong regional, national or City firm, • Recognised within the social housing sector as an industry expert, • Experience building credibility and trust through effective relationships Inclusivity and Culture At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Partner benefits discussed at interview stage. ttps://recognition-reward-benefits/ Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Accountabilities This is an exciting opportunity to join a team of experts that play a key role in the delivery of residential development projects. This role willhave a particular focus on development projects in the Social Housing sector on a national basis. The leading partner will work closely with our specialist contentious Social Housing management team and experts within the Social Housing Sector. Working with the wider Social Housing Sector team will enable great access to a significant number of Registered Providers for whom the firm acts. You will be involved in transactions that support social housing and community development, working closely with housing associations and local authorities. You will be responsible for: • Maintaining and growing client relationships and contributing to the strategic direction and success of the team and firm., • Developing, leading and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment., • Participating in networking events, conferences and other business development activities to promote the firm’s services., • Working for Registered Providers on joint venture and partnership agreements both at framework level and on a site by site basisAcquisitions of housing development sites through a variety of contract structures for RP

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join The Birketts Real Estate Team is one of the most highly regarded and largest dedicated real estate teams outside London, with over 250 lawyers. Our team brings together exceptional talent from diverse backgrounds, including major City practices, leading national and regional firms, industry, and local government. This breadth of experience covers all aspects of real estate, including residential, social housing, planning, and commercial expertise. Our team of experienced Real Estate Finance Lawyers acts for banks and specialist lenders on a full range of real estate finance law matters and advises on transactions involving commercial, mixed use and residential buy to let properties throughout England and Wales. They have a particular experience in working with lenders who use lender indemnity insurance on a volume basis. The work you will be doing The successful candidate will be responsible for maintaining and growing client relationships, ensuring the delivery of high-quality legal services and contributing to the strategic direction and success of the firm. You will be responsible for: • Ensuring client needs are met with the highest standard of professionalism and efficiency including setting up processes for new and existing clients, • Maintaining and growing client relationships and contributing to the strategic direction and success of the firm., • Leading, training, supervising and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment. What we are looking for The successful candidate will have an excellent knowledge of the law yet be able to think commercially and analytically so as to provide accurate and practical advice to company clients and high net worth individuals which is tailored to their needs, with an ability to think clearly under pressure and set up processes to deliver service on a service level agreement basis. You will also be expected to play an active role in marketing and practice development as well as providing a high level of service to existing clients and referrers. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Strong academic background, • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: • 30 days holiday (FTE) plus Bank Holidays, • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Scottish Widows Pension Scheme (5% employer / 5% Employee), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance - 4 x salary / Permanent Health Insurance, • Paid CSR Day, • Enhanced Maternity/Paternity Leave, • Subsidised gym membership, • Electric car scheme Inclusivity and Culture At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.