Customer service manager jobs in SevenoaksCreate job alerts

Finance Manager - Transactions (£62,911 per annum, full-time) Lead. Improve. Make an impact. West Kent is looking for an ambitious and driven Finance Manager to lead our Accounts Payable, Accounts Receivable (Income and Cash) teams, ensuring excellent financial control, outstanding customer service and continuous improvement. This is a high-profile leadership role where you'll combine technical exp... ZIPC1_UKTJ

Our client is seeking an experienced 3PL Client Account Manager to support the ongoing delivery of client service, account management, and logistics operations within a fast-paced fulfilment environment. This is an excellent opportunity for a proactive, organised, and customer-focused logistics professional with previous 3PL experience who understands the importance of accurate order management, warehouse processes, client communication, and delivering exceptional service levels. Working closely with Senior Account Managers, Client Services, Warehouse, Logistics, and Accounts teams, you will play a key role in ensuring smooth operational delivery for clients from order placement through to fulfilment and resolution of any queries. Key responsibilities include (but are not limited to): • Managing day-to-day client service activities within a 3PL fulfilment environment, • Supporting client accounts, including returns management, reporting, and operational updates, • Processing and managing customer orders through Warehouse Management Systems (WMS), • Booking and distributing orders to major retailers and ensuring delivery requirements are met, • Liaising directly with clients to manage requests, resolve issues, and provide regular updates, • Monitoring order journeys and ensuring service levels and deadlines are achieved, • Resolving client queries via email and telephone in a timely and professional manner, • Using courier portals to generate AWB labels accurately and efficiently, • Managing and prioritising incoming enquiries and requests, • Working collaboratively with warehouse and logistics teams to ensure operational requirements are delivered, • Supporting continuous improvement of client processes and service standardsExperience & Skills:, • Previous experience working within a 3PL, fulfilment, distribution, or logistics environment is essential, • Experience managing client accounts or customer relationships within a logistics operation, • Strong understanding of warehouse processes, order fulfilment, and delivery operations, • Experience using Warehouse Management Systems (WMS) is highly desirable, • Experience working with retailers, e-commerce brands, or high-volume order environments would be advantageous, • Excellent communication and relationship management skills, • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment, • High attention to detail and accuracy, • A proactive approach with a strong focus on delivering outstanding client service

Contracts Manager – Sevenoaks Planned Maintenance - Social Housing Up to £65,000 + Package My client, a construction contractor are currently looking for an experienced and driven Contracts Manager to join their growing team delivering high-quality social housing maintenance and refurbishment works across Sevenoaks and surrounding areas. This is an excellent opportunity for a proactive individual with strong operational expertise and a hands-on approach to managing complex housing repairs and planned works programmes. Key Responsibilities: You will oversee the successful delivery of social housing contracts, ensuring projects are completed safely, efficiently, on budget, and to a high standard of customer satisfaction. The ideal candidate will have proven experience managing a mixture of planned maintenance contracts as well as managing operational teams and subcontractors within social housing environments You will play a key role in driving performance, improving service delivery, and maintaining excellent relationships with clients and stakeholders. Requirements: • Strong background in social housing contracts management, • Hands-on experience with planned maintenance schemes of work, • Proactive and solution-focused approach, • Excellent organisational and communication skills...

Contracts Manager – Sevenoaks Planned Maintenance - Social Housing Up to £65,000 + Package My client, a construction contractor are currently looking for an experienced and driven Contracts Manager to join their growing team delivering high-quality social housing maintenance and refurbishment works across Sevenoaks and surrounding areas. This is an excellent opportunity for a proactive individual with strong operational expertise and a hands-on approach to managing complex housing repairs and planned works programmes. Key Responsibilities: You will oversee the successful delivery of social housing contracts, ensuring projects are completed safely, efficiently, on budget, and to a high standard of customer satisfaction. The ideal candidate will have proven experience managing a mixture of planned maintenance contracts as well as managing operational teams and subcontractors within social housing environments You will play a key role in driving performance, improving service delivery, and maintaining excellent relationships with clients and stakeholders. Requirements: Strong background in social housing contracts management Hands-on experience with planned maintenance schemes of work Proactive and solution-focused approach Excellent organisational and communication skills Strong data management and IT systems capability Ability to manage multiple workstreams and meet KPI targets A valid SSSTS...

BUSINESS DEVELOPMENT MANAGER * Salary: £28,000 - £45,000 per year (OTE) Job Type: Full-time, Permanent Location: Sevenoaks, Kent, TN15 About the Company A fast-growing promotional merchandise and branded marketing solutions company, helping businesses of all sizes increase their brand visibility through high-quality customised products, print solutions and creative branding services. From branded clothing and exhibition giveaways to bespoke corporate merchandise, they work with businesses across a wide range of industries to deliver innovative promotional solutions that make an impact. They pride themselves on outstanding customer service, creative thinking and building long-term client relationships. As their business continues to grow, they’re looking for an ambitious Business Development Manager to join their expanding sales team. The Opportunity This is an exciting opportunity for a motivated sales professional who thrives on winning new business and building lasting client relationships. If you're driven by success, enjoy developing opportunities, and want to earn uncapped commission, we'd love to hear from you. You'll have the opportunity to develop your career within a growing business that recognises and rewards performance, with genuine progression opportunities into senior roles. Key Responsibilities Generate new business through proactive outbound sales activity. * B...

Restaurant Manager Location: Sevenoaks, Kent Salary: Competitive + Benefits We are seeking an experienced and passionate Restaurant Manager to lead the food and beverage operation within a well-established hospitality venue in the Sevenoaks area. This is an exciting opportunity for a hands-on manager who thrives in a guest-focused environment and has a proven track record of delivering exceptional service standards while driving commercial performance. ## The Role As Restaurant Manager, you will be responsible for the day-to-day management of the restaurant operation, ensuring outstanding guest experiences, maintaining high service standards, and leading, developing, and motivating the team. Key responsibilities include: * Managing the daily restaurant operation and service delivery • Leading, training, and developing front-of-house team members, • Driving sales and maximising revenue opportunities, • Maintaining exceptional customer service standards, • Managing staffing levels, rotas, and labour costs, • Ensuring compliance with health & safety and food hygiene regulations, • Monitoring stock control and ordering processes, • Working closely with the wider management team to achieve business objectives, • Handling guest feedback professionally and effectively ## About You The successful candidate will have: * Previous experience as a Restaurant Manager, Assistant Restaurant Manager, or Food & Beverage Manager within hospitality, • Strong leadership and team management skills, • A passion for delivering outstanding guest experiences, • Excellent communication and organisational abilities, • Commercial awareness with experience managing budgets and costs, • The ability to perform under pressure in a fast-paced environment, • A proactive and positive approach to problem-solving ## What's on Offer * Competitive salary package, • Career development opportunities, • Supportive and professional working environment, • Staff discounts and employee benefits, • Opportunity to join a respected hospitality business with a strong reputation If you are a motivated hospitality professional looking for your next management opportunity in Sevenoaks, we would love to hear from you. TPBN1_UKCT