Lloyds banking group jobs in Edinburgh - Page 3Create job alerts

Job Title: Product Owner (Learning) - Drive Digital Transformation and Deliver Exceptional User Experiences for our colleagues. As a Product Owner, you'll be at the centre of shaping how thousands of colleagues learn, grow, and develop their skills every day. An experienced Product Owner/Product Man

A major financial institution is seeking a Senior Manager, Data Risk Innovation to transform Data and Privacy risk management.This role will utilize AI to refine policies and establish predictive risk monitoring processes.Ideal candidates will have extensive experience in risk functions within Finan

The Data Risk Innovation team is a brand new function driving a transformation in how Data and Privacy risks are managed across Lloyds Banking Group, to help the Group transform safely at pace. The team sits within Lloyds Banking Group’s Risk function and will partner actively with business units

We're responsible for defining and communicating Lloyds Banking Group's security strategy and providing critical Enterprise Security Services that not only operate the controls keeping the Group safe whilst also enabling the digital transformation agenda of the wider organisation. Lloyds Banking Gro

Strategic Projects Manager (Insurance, Pensions & Investments). Strategic Projects Manager, Insurance, Pensions & Investments. Background in Financial Services: Demonstrated experience working in a financial services, regulated environment, ideally within Insurance.

Produce high‑quality Operational Resilience MI, analysis, insights and papers for LBCM COO, LBCM governance forums, and senior management – including LBCM Risk Committee, LBCM Board Risk Committee, LBCM Board and the PRA/FCA. Experience using Operational Resilience and risk tooling to support an

Job Title: Customer Service Assistant Location: Edinburgh City Centre (EH12) Contract : Temporary Start Date: 20/04/2026 Working Pattern: Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate: £14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Summary Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.40p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months Start Date: 12/05/2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

This role offers a unique opportunity to contribute to the Group’s strategy and develop professionally.

Lloyds Banking Division campaign. Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support. Confident in following banking processes and being able to clear

A major financial institution is seeking a Credit Officer to support credit risk management in the SME Agriculture Team.This mid-senior level role involves sanctioning credit transactions and collaborating with various stakeholders to balance risk and reward.Candidates should have a strong backgroun

OverviewCredit Officer - SME Agriculture at Lloyds Banking Group. You’ll work in a high-profile, fast-paced setting that champions innovation and simplification, aligned with our core Group values. Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: FinanceIndustries: BankingW

Together we’ll make it possible! At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. Supporting the Group understand and implement requirements of direc

A leading UK banking institution is looking for a Relationship Manager in Edinburgh to manage a high-profile SME portfolio.

Lloyds Banking Group is accelerating its AI transformation in line with our CEO’s ambition to use AI to enhance customer experience, colleague productivity and operational excellence! Seeking an Enterprise Architect – AI to help define the Group’s AI strategy, architecture and reusable pattern

A prominent financial institution is seeking a Senior Financial Risk Analyst to join their team.This role involves delivering critical financial and regulatory reports, driving continuous process improvements, and providing expert insights into financial risk management.Candidates should have strong

A leading UK financial institution is seeking a Senior Economist for its Group Public Affairs team.

A leading financial services provider is seeking a Transfer Pricing Lead to join its Group Tax team.

A major banking institution is seeking an expert to lead Operational Resilience within their office, ensuring compliance with regulatory standards.

We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and commu

We're responsible for defining and communicating Lloyds Banking Group's security strategy and providing a range of critical Enterprise Security Services which not only operate key controls that keep the Group safe but also enable the digital transformation agenda of the wider organisation. The Chief

Direct message the job poster from Lloyds Banking Group. Referrals increase your chances of interviewing at Lloyds Banking Group by 2x. Build positive relationships across the Group identifying problems and requirements to influence strategic decisions to drive outcomes supporting customer and busin

Join us in shaping the future of banking and protecting our customers.

Senior Manager - Data & Digital Risk Oversight.Edinburgh, Bristol, Cardiff or Leeds.Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.We're disrupting the market through innovative products and delivering brilliant customer p

You’ll be part of the Capital Reporting and Advisory team, helping to produce regulatory capital and leverage reporting for the Group’s banking entities, and contributing to key metrics used by senior leaders to make informed decisions and monitor regulatory compliance. Liaising with colleagues

We're responsible for defining and communicating Lloyds Banking Group's security strategy and providing a range of critical Enterprise Security Services which not only operate key controls that keep the Group safe but also enable the digital transformation agenda of the wider organisation. The Chief

A leading financial services organization is seeking a Senior Manager for Data & Digital Risk Oversight in the UK.This role involves leading a team, managing data risks, and making critical decisions to support the business's digital transformation.Applicants should have over 5 years of experience i

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. The role-holder works in close partnership with the Executive Sponsor, Job Family leads and Executives acr

An annual bonus award, subject to Group performance. We support approximately 100k colleagues across the group, helping colleagues with the tools and technology they need to enable them to do their best work, wherever and however they choose to work. And it's why we especially welcome applications f

We’re responsible for defining and communicating Lloyds Banking Group’s security strategy and providing critical Enterprise Security Services that not only operate the controls keeping the Group safe whilst also enabling the digital transformation agenda of the wider organisation. The Chief Secu

Lloyds Banking Group are redefining the way Engineering is carried out. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. The team is responsible for providing SOX expertise and reporting to the Group, including methodology,

Hybrid – at least two days per week in our Edinburgh Office.We’re looking for an enthusiastic, driven person who can work at pace, make decisions and work closely supporting our new and existing Workplace pension relationships in conjunction with our investment colleagues to carry out large bulk

You will lead the team to optimise individual customer pricing across our four brands - Lloyds, Halifax, BoS and MBNA - via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite. We especially welcome applications from und

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. Rewards & Loyalty is a critical driver of customer engagement, retention and advocacy across the Group.

A leading banking institution in Edinburgh is looking for a Customer Journey Manager on a 12-month FTC.

Lloyds Banking Group is the UK's largest Digital, Retail, and Commercial bank. We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for e

At Lloyds Banking Group, we're moving to the next stages of our digital transformation, and it's our job within the Chief Security Office (CSO) to ensure that we keep our customers, colleagues and assets safe from threat. Referrals increase your chances of interviewing at Lloyds Banking Group by 2x.

A leading financial institution in the UK seeks a Lead Infrastructure Engineer to guide a team in modern workplace security.The role focuses on implementing hands-on DevOps practices, enhancing infrastructure security, and fostering teamwork while applying technical expertise.Successful candidates w

A major UK financial institution is looking for a Head of Data Risk Innovation to lead a new team that drives the transformation of data and privacy risk management.The role involves applying AI technologies to develop automated risk management processes and collaborating across business units to en

Lloyds Banking Group is recruiting two Senior Policy Managers to join its Group Public Affairs team, leading high‑impact policy work aligned to the Group’s purpose and commercial priorities. Lloyds Banking Group is one of the UK’s largest financial services organisations, with a heritage spann

A leading financial services group is seeking a Product Owner to drive digital transformation and enhance colleague learning experiences.

We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. You’ll also work across the delivery of the Group’s technology strategy and major technology chang

At Lloyds Banking Group, were driven by a clear purpose; to help Britain prosper. Well always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. Across the Group, our colleagues are focused on making a difference to customers, businesses and communi

A major UK banking institution is looking for a Senior Infrastructure Specialist to provide advanced technical support for mainframe Db2.

A leading banking institution in Edinburgh seeks a Senior Software Engineer to drive technical development in a hybrid work model.

A leading financial services group is seeking a Senior Security Specialist to enhance its cybersecurity strategy.