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  • Workshop Manager
    Workshop Manager
    3 hours ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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  • Deputy General Manager
    Deputy General Manager
    1 day ago
    £31000–£37000 yearly
    Full-time
    London

    Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Walthamstow – set in a beautiful old glass factory – opened in January 2017 and was our first shop with an actual yard (well, we say 'yard', its more of a deck!). Our biggest shop to date, Walthamstow is a real hit E17ers, serving up our infamous pizza for dine-in, takeaway and delivery. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

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  • Relationship Manager
    Relationship Manager
    13 days ago
    £33400 yearly
    Full-time
    Ilford

    Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

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  • Assistant Manager
    Assistant Manager
    7 days ago
    £28000–£33000 yearly
    Full-time
    London

    Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £28,000 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our Leytonstone has proved a huge hit with the locals! Serving pizza for dine-in, takeaway and delivery, you can now be sure to get a top-notch pizza pie in E11 & E10. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

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  • International Business Consultant
    International Business Consultant
    29 days ago
    £50000–£60000 yearly
    Full-time
    London

    Location: Oxford, UK Salary: £50,200 per annum Hours: 37.5 hours per week TENGFEI INTERNATIONAL LTD We are seeking an experienced International Business Consultant to join our growing advisory team. The successful candidate will support overseas corporate clients with UK market entry, business expansion and cross-border commercial projects. Key Responsibilities • Analyse clients' UK market entry and business expansion plans., • Prepare business plans, financial forecasts and market research reports., • Coordinate accounting, tax, payroll and compliance workstreams with internal teams., • Manage consultancy projects, including client communications and project delivery., • Prepare management reports and provide commercial recommendations., • Support overseas clients in establishing and developing UK operations. Requirements • Degree qualification or equivalent professional experience., • Experience in international business consultancy, market entry or cross-border business development., • Strong analytical and project management skills., • Excellent communication and client relationship management abilities., • Experience working with overseas corporate clients is desirable., • Business-level English; additional language skills are advantageous. What We Offer • Competitive salary., • Opportunity to work with international clients., • Career development within a growing consultancy business., • Professional and supportive working environment.

    Immediate start!
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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    £12.21–£16 hourly
    Full-time
    London

    At Arla Brasserie, we are dedicated to creating an exceptional dining experience for our customers. As we open our doors, we are looking for a motivated Café Supervisor to lead our team, ensuring high standards of service and operational excellence. Key Responsibilities: • Oversee daily operations, ensuring smooth and efficient service., • Lead, train, and mentor staff, fostering a positive team environment., • Manage inventory, ordering supplies, and controlling costs., • Handle customer inquiries and resolve any issues with professionalism., • Ensure compliance with health and safety regulations. Qualifications: • Previous experience in a supervisory role within the food and beverage industry., • Strong leadership and team management skills., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and adapt to changing situations., • Flexible availability, including weekends and holidays. What We Offer: • Competitive salary and tips., • A dynamic and supportive work environment., • Opportunities for career advancement and professional development.

    Immediate start!
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  • Manager
    Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    London

    Elvet Steakhouse Restaurant Manager Full-Time / Part-Time About the Role Elvet Steakhouse is seeking an experienced and motivated Restaurant Manager to lead daily operations, deliver exceptional guest experiences, and maintain the high standards of a premium steakhouse environment. The ideal candidate is a strong leader with excellent hospitality skills, operational knowledge, and a passion for customer service. Key Responsibilities • Oversee daily restaurant operations, ensuring smooth and efficient service, • Lead, train, and motivate front-of-house staff to deliver outstanding customer experiences, • Maintain high standards of food quality, presentation, cleanliness, and service, • Manage staff scheduling, attendance, and performance, • Handle guest feedback and resolve complaints professionally, • Monitor inventory levels and coordinate ordering with suppliers, • Ensure compliance with health, safety, and hygiene regulations, • Support revenue growth through upselling, promotions, and operational efficiency, • Collaborate with kitchen and bar teams to maintain seamless service, • Monitor budgets, labour costs, and operational expenses Requirements • Previous experience in restaurant or hospitality management, • Strong leadership and team management skills, • Excellent communication and customer service abilities, • Ability to work in a fast-paced environment, • Knowledge of restaurant operations, food safety, and hospitality standards, • Strong organisational and problem-solving skills, • Flexible availability, including evenings and weekends Preferred Qualifications • Experience in a steakhouse or restaurant environment, • Strong organisational and multitasking skills, • Experience managing staff schedules, training, and performance, • Right to work in the UK What We Offer • Competitive salary, • Staff meals, • Opportunities for career growth and development, • Supportive and professional team environment How to Apply Please submit your CV and a short cover letter outlining your experience and suitability for the role.

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