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Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.

As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.

The Assistant Manager supports the Manager in overseeing daily operations, ensuring high performance, team efficiency, and customer satisfaction. This role requires leadership skills, problem-solving capabilities, and the ability to maintain operational standards. Key Responsibilities: Assist in planning, organizing, and coordinating daily operations. Supervise and support team members to ensure productivity and quality service. Monitor and analyze key performance indicators (KPIs). Handle customer or client issues and resolve them promptly. Ensure compliance with company policies and industry regulations. Prepare reports, schedules, and performance reviews as required. Assist in training, mentoring, and onboarding new employees. Collaborate with other departments for cross-functional support. Contribute to strategic planning and process improvements. Step in for the Manager during their absence. Qualifications: 2–5 years of relevant experience in a supervisory or leadership role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and business management tools. Problem-solving mindset with strong analytical skills. Ability to work in a fast-paced, target-driven environment.

Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.

Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: - Lead and support day-to-day bar operations - Train and supervise the bar team to maintain high service standards - Ensure stock control and bar prep is well managed - Maintain cleanliness, health & safety, and licensing compliance - Work closely with the management team to drive sales and service quality - Confident with opening and closing operations - Act as a key point of contact during service and events What We’re Looking For: - Previous bar management or senior supervisory experience (essential) - Strong leadership and team coordination skills - Knowledge of cocktails, spirits, and stock management - Excellent customer service and communication skills - Reliable, well-organised, and confident in handling busy shifts - Availability to work evenings and weekends What We Offer: - A fun, supportive and fast-paced working environment - Competitive hourly pay - Staff food and drink discounts - Opportunities for growth and training within the team

Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.

We are seeking a highly organized and proactive Business Support Manager to join our recruitment agency. This role is critical to the smooth running of our daily operations and will provide essential support to both the recruitment consultants and senior leadership team. You will be responsible for managing administrative functions, improving operational processes, overseeing compliance, and ensuring the business operates efficiently and professionally.

We are seeking a highly organized and proactive Project Coordinator to join our team. The successful candidate will support project planning, execution, and monitoring activities to ensure projects are delivered on time, within scope, and within budget. You’ll work closely with cross-functional teams and stakeholders to facilitate communication, track progress, and maintain documentation. Key Responsibilities: - Assist in the definition of project scope and objectives. - Develop and maintain project schedules, timelines, and documentation. - Coordinate internal resources and third parties/vendors for project execution. - Track project performance using appropriate tools and techniques. - Organize meetings, prepare agendas, and document meeting minutes. - Monitor project deliverables and report on progress to management. - Handle administrative tasks such as data entry, reporting, and file management. - Communicate effectively with team members, stakeholders, and clients. - Identify and manage project risks and issues We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.

· Determining what goods, services, and equipment are needed · Creating purchasing policies · Deciding whether to put orders out to tender · Negotiating prices and contracts with suppliers · Arranging quality checks of incoming goods · Ensuring suppliers deliver on time · Researching and identifying new products and suppliers Staying up to date on relevant legislation

 Research and analyze market trends, competitors, and customer needs to uncover opportunities for growth.  Develop strategic initiatives to target potential markets.  Establish and maintain strong, long-term relationships with existing and pro spective clients.  Act as the main point of contact for client queries and negotiations.  Collaborate with senior management to design and implement growth strat egies.  Define business development objectives and set achievable goals.  Create persuasive business proposals, pitches, and presentations.  Coordinate with internal teams to tailor offerings to client requirements.  Develop and execute plans to increase sales and profitability.  Track revenue targets, ensuring they are met or exceeded.  Attend industry events, conferences, and networking sessions to expand professional connections.  Build partnerships with relevant stakeholders and organizations.  Negotiate contracts, pricing, and terms with clients or partners.  Ensure all agreements align with company policies and objectives.  Measure the effectiveness of business development strategies through KPIs and metrics.  Manage budgets, resources, and staffing to meet operational goals.  Report progress and outcomes to senior leadership.  Work closely with marketing, sales, and product development teams to align efforts.  Provide guidance to junior staff or business development teams.  Ensure compliance with company policies, safety regulations, and industry standards.  Maintain accurate records of interactions and outcomes using CRM tools or databases.

Location: WeWork, 30 Churchill Place, London, E14 5RE Salary: £45,000 per annum Job Type: Full-time, Permanent About Diancang UK Diancang UK is a London-based international trading and consulting company focused on sustainable commerce between the UK and China. We help bring high-quality British products to global markets and support the UK entry of premium goods from our partners in Asia. With expertise in cross-border strategy and market insight, we offer tailored services in trade, marketing, and business development. Role Overview We are looking for a Marketing Development Manager to lead our marketing initiatives and support business growth across international markets. This is a strategic and hands-on role for someone who thrives in a fast-paced, entrepreneurial environment. Key Responsibilities Develop and execute marketing strategies to drive brand growth and visibility Plan and manage campaigns across digital, social, and offline channels Conduct market research and identify new opportunities for expansion Collaborate with internal teams to align brand messaging and campaigns Organise trade events and promotional activities Track campaign results and report on performance metrics Requirements Minimum 3 years of experience in marketing, business development, or related fields Strong skills in digital marketing, campaign planning, and content creation Excellent communication and organisational abilities Experience in international or cross-border business is a plus Results-driven, with attention to detail and a proactive approach What We Offer Competitive salary of £45,000 per annum Modern working environment at WeWork Canary Wharf Exposure to international trade and consulting projects A collaborative, forward-thinking team

Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.

· Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities

Supervising the floor to ensure service is maintained to a high standard. You will need to have worked as a waiter/waitress and supervisor before to be competent at this role. - Experienced Front of House supervisor needed - Full time position - Mixed shifts, Rota changes every week - Salary: £15.71 per hour - Service charge included - Cash Tips - Bonuses - Free staff food for every shift - Full training given - Career progression - Fun, family working environment - Fluent English is required, starting immediately after trial shift.

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

Open position as Front Supervisor: 38-45h/ week 5 working days/ 2 days off Mix of single & double shifts (6h to 11h) £15.71 hourly rate paid monthly + cash tips + work-anniversary bonuses + birthday bonuses The wage rate change based on the age. Cash tips Free uniform Free meals during shift & 50% OFF on whole bill for Family & Friends Pension scheme Progression and development plans Paid holiday Birthday bonus paid with your salary Team events Referral scheme bonus Friendly environment Close to local transport (bus, tube, DLR) Tower Hill, Tower Gateway Previous experience in a management position is an asset. Previous experience in using ePos Now & Open Table is well appreciated and considered. The restaurant is based in St. Katharine Docks (E1W 1AT)

We are looking for an experienced General Manager to join our small but mighty team and oversee our two locations in Peckham & Deptford - proud to serve some of the best tacos and margaritas in London. Must have experience in: Operational Management Staff Management Awesome Customer Service Must haves: Dynamic and able to use initiative to make decisions Ensuring positive team culture Passionate and hardworking Ideally some kitchen experience Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape the future of Taca Tacos.

Open position as Front Supervisor: £15.71 hourly rate paid monthly. The wage rate change based on the age. - Tips - Free uniform - Free meals during shift - Pension scheme - Progression and development plans - Paid holiday - Paid birthday off - Team events - Referral scheme bonus - Friendly environment - Close to local transport (bus, tube, DLR)

Job Title: Café Manager Location: Momlette – Mile End, London Employment Type: Full-time Salary: Competitive, based on experience About Momlette: Momlette is a bold, independent café known for its British-Bengali fusion brunch and specialty coffee. We’re expanding fast and looking for a confident, hands-on Café Manager to lead our Mile End branch. You’ll manage the daily running of the café while also working alongside the team on barista duties and front-of-house service. Key Responsibilities: Manage day-to-day operations at the Mile End café Lead by example on the coffee machine and floor Train and support baristas and front-of-house staff Handle stock ordering, rotas, and supplier communication Maintain high standards of service, cleanliness, and quality Oversee daily cashing up, reporting, and cost control What You’ll Bring: Previous experience managing a café or similar food service environment Strong barista skills and a passion for great coffee Ability to lead and motivate a small team Organised, reliable, and comfortable under pressure Willing to work weekends and adapt to a growing business What We Offer: Competitive pay with potential performance bonus Free meals and drinks on shift Supportive, friendly team environment Opportunities to grow with the brand

WHY BLACKLOCK All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care. As a certified B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!! OUR OFFER TO YOU At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of the benefits and welfare that we offer to our team members: Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us! 50% off food in all our restaurants (up to 4 people) 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock) Enhanced maternity, adoption, and paternity leave Charity day – we’ll pay you while you help others (optional volunteering day each year) Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan) Family meal and soft drinks when at work Cycle and Tech Schemes, 'Extras' Discounts Cost price chops and wine 2 days paid Paw-ternity to look after your first puppy Free mortgage advice Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme We’ll invest in your training and development and help you set a clear career path for a promotion Last but not least, we have awesome team parties including Blackstock, our annual company festival! YOUR ROLE AS A BAR MANAGER We are looking for an experienced Bar Manager with outstanding hospitality and leadership skills to join us at Blacklock. Someone who is people focused, passionate about what we do and how we do it, and genuinely cares about the experience of guests and our team alike. Some of what will be expected from the role: Lead from the front: Own the bar operation, run smooth and energetic shifts, and create the atmosphere we’re known for. Grow a brilliant team: Recruit, train and develop a high-performing bar team, championing wellbeing and progression. Deliver great hospitality: Keep our drinks specs sharp, our service tighter, and guest experience consistently exceptional Own the drinks: Be our go-to drinks expert, leading tastings, training, and seasonal menu rollouts. Performance & people: Support with ER, reviews, recognition, and developing future leaders. Stay sharp on compliance: Ensure food safety, health & safety, allergen and licensing standards are always spot on. Keep it sustainable: Drive our B-Corp goals and promote planet-friendly practices every day. Watch the numbers: Monitor GP, stock, labour and wastage to keep things efficient and on budget. Build Local Links: Connect with nearby businesses and the community to grow our reach and reputation. Create the Blacklock ambiance: From lighting to playlists to pour quality, make the bar feel like the best seat in the house. If you like the sound of what you’ve read and reckon Blacklock could be your kind of place, we’d love to hear from you!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London

Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms

CR WHITECHAPEL LTD is seeking a dedicated and experienced Café Manager to lead the daily operations and continue the growth of our established café in Whitechapel. This is a fantastic opportunity for a motivated individual with a proven track record in hospitality management to take charge of a dynamic and customer-focused environment. Key Responsibilities: Manage the day-to-day running of the café, ensuring smooth and profitable operations. Develop and implement rotas, delegate responsibilities, and monitor team performance. Supervise, support, and train team members to maintain excellent service standards. Analyse sales data, customer feedback, and operational efficiency to improve business strategies. Ensure top-tier customer service, resolving complaints and queries effectively. Oversee stock control, liaise with suppliers, and manage inventory to reduce waste and cost. Enforce compliance with health & safety, food hygiene, and all regulatory requirements. Assist in recruitment, onboarding, and training of new staff to build a motivated and high-performing team. Prepare regular reports on performance and provide actionable recommendations. Support marketing and business development efforts, including product launches and promotions. Skills and Experience Required: Minimum 3 years of experience in a similar managerial or supervisory role within the hospitality or takeaway sector. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities with a customer-first mindset. Competency in Microsoft Office and basic financial/operational reporting tools. Experience in implementing business strategies to drive efficiency and satisfaction. Solid understanding of food hygiene, safety standards, and legal compliance. Ability to lead under pressure and resolve problems proactively. Motivational leadership style with proven experience in team development. Working Hours:** 37.5 hours** per week

Key Responsibilities: Supervise daily warehouse and delivery operations to ensure a smooth operation. Allocates tasks and monitors staff performance to maintain efficiency and customer service. Ensures that stock is properly received, stored, and rotated, and that quality standards are maintained. Coordinate with sales and logistics teams to meet customer delivery requirements. Ensure that health, safety, and hygiene standards are strictly followed. Train, guide, and support warehouse staff to maintain productivity. Handle customer enquiries, resolve complaints, and ensure customer satisfaction. Report to the Warehouse/Operations Manager and assist with planning and reporting tasks.

Oversee the daily operations of the restaurant and takeaway to ensure smooth and efficient service. Supervise staff, organising shifts and schedules to maintain optimal service levels. Monitor and maintain high standards of customer service, addressing and resolving customer complaints promptly. Manage the restaurant’s budget, control operational costs, and prepare financial reports to maximise profitability. Monitor inventory levels, order supplies, and liaise with suppliers to ensure the availability of quality ingredients. Ensure compliance with health, safety, and hygiene regulations while maintaining cleanliness throughout the restaurant. Collaborate with the kitchen team to plan menus that meet customer preferences and dietary requirements.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Maintenance Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. The prospective applicant needs to demonstrate the following: · To pours and levels concrete, prepares surfaces for painting and plastering, and mixes and applies plaster and paint. · To lays bricks, tiles and building blocks to construct, repair and decorate buildings. · To installs plumbing fixtures, woodwork structures and fittings, and sets glass in frames. · To maintains and repairs steeples, industrial chimneys and other high structures, and installs and replaces lightning conductors. · To erects and repairs fencing. · Inspects and dons diving suit and equipment, then descends to perform construction, maintenance, and repair tasks at designated sites. Skills, experience, and qualification required for the role. · Proven experience as a Maintenance Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Maintenance Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a team of 7 at our vibrant St Katharine Docks branch, located next toTower Bridge. About You: • Experience: Minimum 12 months in a similar managerial role. • Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. • Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. • Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: • Excellent pay package as well as a supportive and welcoming team environment. • Opportunities for growth and move up to higher managerial roles Join us to deliver exceptional coffee, brunch, and service in some of London’s most iconic locations.

This is a full-time on-site and remote role for a Community Employment Program Coordinator We are seeking a passionate and organized Community Employment Program Coordinator to lead the Skills-to-Employment initiative — a community-based program that equips unemployed individuals with practical skills and connect them to local job opportunities. You will play a key role in developing training partnerships, managing participant progress, and creating pathways to long-term employment.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

Job Overview We are looking for an experienced and results-driven Full Stack Software Development Manager to lead and inspire our team of developers in delivering scalable, secure, and high-performing web applications. The ideal candidate will have 3–5 years of full stack development experience, coupled with strong leadership skills and a solid understanding of modern software development methodologies. You will be responsible for the end-to-end delivery of technical solutions, mentoring developers, managing project timelines, and aligning development strategies with business goals. Key Responsibilities ● Lead and manage a team of full stack developers to deliver high-quality software solutions. ● Oversee the development, testing, and deployment of scalable web applications and services. ● Collaborate with cross-functional teams, including product, QA, and design to define software requirements and architecture. ● Maintain a hands-on approach to coding and code reviews, ensuring best practices in development are followed. ● Provide technical leadership and guidance to the team on architecture, design patterns, and development practices. ● Implement and enforce Agile/Scrum methodologies and manage sprint planning and retrospectives. ● Monitor team performance, provide feedback, and support professional growth and career development. ● Drive innovation and continuous improvement in development processes and technologies. ● Ensure code quality, performance, security, and scalability in all technical deliverables. ** Required Skills and Experience** ● Bachelor’s degree in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience). ● 3–5 years of experience in full stack development using modern technologies such as: ○ Front-End: JavaScript, TypeScript, React, Angular, or Vue.js ○ Back-End: Node.js, .NET, Java, Python, or similar ○ Databases: PostgreSQL, MySQL, MongoDB, etc. ● Demonstrated experience in leading software development teams or managing projects. ● Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. ● Experience with Git, agile project management tools (e.g., Jira), and containerisation (e.g., Docker, Kubernetes). ● Excellent communication and interpersonal skills with a strong ability to manage stakeholders ● Proven ability to balance technical leadership with hands-on development.