Management jobs in North Kensington, LondonCreate job alertsFull-time

Restaurant Manager We are looking for an experienced, ambitious, and inspiring Restaurant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations, finance, and a passion for delivering outstanding customer experience. Ideally, you'll have two years of experience as an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

General Manager | Landmark Hospitality Destination | Central London £85,000 - £90,000 Basic + Bonus + Comprehensive Benefits • Host Staffing has been exclusively retained to appoint an exceptional General Manager for the launch of one of Central London's most exciting hospitality destinations., • Following an extensive multi-million-pound transformation, this landmark venue will combine exceptional food, world-class drinks, private dining and events within an iconic setting., • Designed to become a true neighbourhood institution while attracting guests from across London, this is a business built around outstanding hospitality rather than simply serving food and drink., • This opportunity requires a proven hospitality leader with the vision, commercial acumen and operational excellence to establish a flagship venue from day one. The Opportunity • Reporting directly to the Managing Director, you'll take complete responsibility for the successful launch and long-term performance of the business., • You'll recruit and inspire an exceptional leadership team, create a best-in-class guest experience and build a culture where people genuinely want to work and guests can't wait to return. You'll have full ownership of: • P&L performance and commercial strategy, • Guest experience across every touchpoint, • Recruitment, leadership and succession planning, • Food, beverage and events operations, • Brand standards and operational excellence, • Community engagement and local partnerships, • Driving profitability whilst maintaining exceptional quality About You • We're seeking a commercially astute General Manager who has built their career within premium hospitality environments where service, food and guest experience are everything. You'll bring: • A proven track record leading high-revenue hospitality businesses., • Experience managing sophisticated food and beverage operations., • Outstanding financial and commercial awareness., • A natural ability to lead, inspire and retain exceptional people., • Experience opening new venues or delivering significant business transformations would be advantageous., • A passion for creating memorable guest experiences and building businesses that become destinations., • Most importantly, you'll be someone who thrives in ambitious environments, leads from the front and understands what it takes to create one of London's standout hospitality venues. The Package • £85,000 - £90,000 Basic Salary, • Performance Bonus, • Comprehensive Benefits, • Genuine autonomy to shape a flagship business, • Long-term career progression with an ambitious and expanding hospitality company This is a confidential appointment being managed by Host Staffing. If you're looking for an opportunity to lead a landmark London opening and leave your mark on one of the capital's most exciting hospitality launches, we'd love to hear from you.

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by July 1st.