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Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart.In this role, you will:40% — AMEA Sales Talent, Capability & Functional Leadership• Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum — Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) — with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation.30% — International Club Growth Agenda (AMEA, Canada, LatAm)• Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team.20% — International Club Governance & Value Protection• Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions.10% — Execution Readiness & AMEA Functional Standards• Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance — with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery).What we look for:Experience• 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent — hiring, calibration, capability development and succession — in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred.Managerial Skills & Abilities-MUST HAVE• Growth culture mindset — put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets — especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience.Workplace type:Hy-bridOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.## Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. #J-18808-Ljbffr

Two new opportunities has arisen for two separate Maintenance Supervisors across a hugely successful Healthcare remit. Locations are North West London and South West London post as well.You may well be an existing Supervisor or an Engineer who is wanting to undertake a more Managerial role.This is an opportunity to work across a hugely successful Healthcare remit to be trained within the very lucrative, niche and highly sought after Water Sector.As the Water Supervisor you will be offered training to become AP on site. Which is a fantastic position for someone to be in.Perhaps you are a Senior M&E Engineer, or existing Supervisor and have some grounding within Water Hygiene, Legionella expertise, Flushing Regimes, and want to progress your career.This entails leading technicians, ensuring compliance with strict health and safety legislation, and delivering Planned Preventative Maintenance (PPMs)Typical RequirementsBackground: Proven experience in water hygiene, water treatment, or legionella control.Qualifications: NVQ Level 2 (or equivalent) in plumbing is usually desirable, along with technical understanding of water risk assessment.Soft Skills: Strong communication skills to present reports to clients and manage relationships with stakeholdersInterviewing now and looking to appoint ASAPTPBN1_UKTJ

Career CategoryRegulatoryJob DescriptionJoin Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Vice President, Regulatory Affairs – ELMAC What you will doLet’s do this. Let’s change the world. In this vital role as Vice President, Regulatory Affairs ELMAC, (Europe, Latin America, Middle East, Africa & Canada) you will set the strategic direction for Regulatory Affairs across ELMAC, ensuring the organization delivers compliant, innovative, and forward-looking regulatory strategies that accelerate patient access and support enterprise growth. You will operate as a key member of the global regulatory leadership team, shaping both regional execution and the future of the regulatory function. This role defines and drives the regional regulatory strategy, shaping submissions, health authority engagement, and portfolio execution to enable compliant development, accelerate patient access, and support enterprise growth.Set and lead the regional regulatory strategyDefine and drive a cohesive regulatory strategy across ELMAC that aligns with global priorities and enables timely, efficient product development and market access. Ensure regional strategies are integrated, forward-looking, and responsive to an evolving regulatory landscape.Lead and evolve a high-performing organizationBuild and lead a modern regulatory organization equipped to meet future demands. Establish a clear vision, operating model, and workforce strategy. Drive strong engagement, develop leadership bench strength, and ensure effective resource allocation and prioritization across the region.Drive enterprise alignment and decision-makingServe as a strategic advisor to senior leadership, providing clear visibility into risks, tradeoffs, and opportunities. Influence enterprise decisions by connecting regional insights with global priorities and ensuring regulatory considerations are embedded early in development and commercialization strategies.Enable affiliate and market successPartner closely with country leadership to ensure regulatory strategies enable local business objectives and patient access. Strengthen alignment between regional priorities and affiliate execution, with particular focus on key markets and growth regions.Accelerate innovation and transformationChampion new ways of working across Regulatory Affairs, including automation, advanced analytics, and the use of emerging technologies. Lead initiatives that improve speed, quality, and scalability of regulatory processes while reducing complexity and cost.Strengthen quality and operational excellenceEnsure consistent, high-quality regulatory submissions and labeling practices across the region. Establish clear performance metrics and continuously improve processes to enhance reliability, compliance, and efficiency.Shape the external regulatory environmentRepresent the organization with global and regional health authorities, industry groups, and policy forums. Build strong external relationships that enhance credibility, influence regulatory policy, and enable more predictable and efficient pathways for product approval and access.Define the future of the regulatory functionAnticipate and help lead the evolution of Regulatory Affairs, including increased use of real-world evidence, digital data exchange, and global regulatory collaboration. Position the organization to lead in a more connected, data-driven, and technology-enabled regulatory environment.What we expect of youWe are all different, yet we all use our unique contributions to serve patients. The candidate we seek is an experienced leader with the following qualifications. They will also embody the Amgen leadership attributes which are:Inspire: Create a connected, inclusive, and inspiring work environment that empowers talent to thriveAccelerate: Enable speed that matches the urgency of patient needs by encouraging progress over perfectionIntegrate: Connect the dots to amplify the collective power of Amgen to drive results for patients, staff, and shareholdersAdapt: Lead through change by adapting to an ever-changing environment and defining a clear course of action to deliver resultsBasic Qualifications:Doctorate degree & 8 years of directly related experience ORMaster’s degree & 10 years of directly related experience ORBachelor’s degree & 12 years of directly related experience AND8 years of direct managerial experience. Previous experience managing other managersPreferred Qualifications:Advanced degrees (e.g., Ph.D. or PharmD) preferredA minimum of eight years of industry experience, including direct leadership of highly skilled teams composed of senior professionals.Extensive knowledge of regulatory requirements and strategies in relevant therapeutic areas.Regulatory Leadership in a Matrix Organization: Proven ability to lead, manage, and inspire teams within a complex, multi-functional, multi-national matrix structure.Regional Regulatory and Healthcare Ecosystem Expertise: Experience navigating regional, and local regulatory landscapes and healthcare systems.Strategic External Engagement: Strong ability to engage with regulatory authorities, industry bodies, and key external stakeholders, with an established network within the regulatory community.Pharmaceutical Industry and Compliance Expertise: Strong understanding of the pharmaceutical industry, including legal, ethical, and health system considerations impacting regulatory decisions.Financial and Resource Management: Experience in budgeting, resource allocation, and operational efficiency within regulatory functions.Effective Communication and Problem Solving: Skilled in articulating complex regulatory and scientific concepts in both written and verbal formats, with a track record of sound decision-making and strategic problem-solving.What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.A discretionary annual bonus program, or for field sales representatives, a sales-based incentive planStock-based long-term incentivesAward-winning time-off plans and bi-annual company-wide shutdownsFlexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..SummaryLocation: United Kingdom - UxbridgeType: Full time

Ready to Lead the Charge? Become a Store Manager for a Leading Fashion Retail Brand Salary: Up to £55,000 + Bonus Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience. If you're ready to inspire a team, elevate customer experiences, and make an impact in retail, this is the opportunity for you! Why You'll Love This Role: Make a Real Impact: As a Store Manager, you're shaping the success of the store and leaving your mark on the business. Career Growth: This role offers you the potential to fast-track your career with plenty of opportunities for advancement. Be Part of Something Special: Join a brand with a strong customer-first culture and a forward-thinking, innovative approach. Key Responsibilities as our Store Manager: Champion Customer Service: Lead by example to inspire outstanding service and an unforgettable shopping experience. Drive Sales & Performance: Maximize sales and profitability while ensuring smooth day-to-day store operations. Lead & Develop a Team: Motivate, mentor, and coach your team to consistently exceed goals and standards. Set and Maintain Standards: Ensure the store operates at its best with a focus on brand compliance, stock management, and Health & Safety. Market Awareness: Stay ahead of retail trends and competitors to develop strategies that drive success. Achieve KPIs: Set and exceed key performance targets, ensuring your store's success is always top of mind. Are You the Store Manager We're Looking For? Proven Experience: At least 12 months in a managerial role (Store Manager, Assistant Manager, or Department Manager). Leadership Skills: Passionate about leading teams, delivering exceptional customer service, and achieving great results. Commercial Acumen: A strong understanding of driving sales and managing business operations. What's In It For You? Competitive Salary: Up to £55,000 with regular performance reviews. Bonus Structure: Because your hard work should be rewarded! Career Progression: A chance to lead a high-profile store and unlock future opportunities within the business. Dynamic Team: Join a collaborative and creative workplace where innovation is celebrated. Ready to Take the Lead? If you're passionate about retail, ready to lead a team, and eager to take your career to the next level, we want to hear from you! Apply today and join a brand that values innovation, team collaboration, and your potential! BBBH26949

Skopes Menswear new store opening within London Designer Outlet, Wembley Management team required - Store Manager, Assistant Store Manager, and Retail Supervisors. We are leading menswear retailer Skopes Menswear, and we have stores/concessions across the UK and have now been operating for over 75 years. The business is expanding further, and we are currently seeking numerous experienced retail staff for our new store opening in Autumn this year within London Designer Outlet Wembley. We are looking for a management team to lead the store, various roles are available, the store is located within the Wembley Park Blvd, Wembley Park, Wembley, HA9 0FD. This is a superb opportunity to join a well-established, yet ever-growing company. The successful applicants will be given comprehensive training and induction. Salary / Benefits: We offer the following. Management Salaries negotiable based on experience, with a competitive Supervisor rate. All with a weekly commission. The commission scheme is payable on the team sales, and not an individual target. 28 days holiday pro-rata’d down to hours worked. Staff discount scheme. Full training will be given on all our stock. Hours: Job Types: Full-time, Part-time, Permanent Expected hours: 8 – 40 per week. (More hours may be required from time to time to cover staff shortages or busy periods etc.) To be considered for this opportunity, ideally you will have supervisory/managerial experience within a menswear/fashion retail environment. Great career prospects await the successful candidates. If this sounds like the opportunity for you, please apply by sending your CV, highlighting which role you are interested in

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: · Build and maintain strong relationships with commercial clients and key stakeholders. · Act as the primary contact for client enquiries, service reviews, complaints and escalations. · Identify opportunities to improve client satisfaction, retention and business growth. · Manage commercial enquiries from initial enquiry through to quotation and completion. · Prepare accurate quotations, proposals and tender documentation. · Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. · Identify opportunities for additional services, maintenance contracts and system upgrades. · Coordinate reactive, planned and project work to meet client requirements and service levels. · Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. · Monitor work progress, resolve delays and ensure effective communication throughout. · Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. · Coordinate project plans, documentation, variations and client handovers. · Work closely with technical teams to deliver effective and compliant solutions. · Translate technical information into clear client communications and proposals. · Lead, support and develop B2B office staff, promoting high standards of customer service and performance. · Allocate workloads, conduct performance reviews and identify training and development needs. · Support recruitment, onboarding and team development. · Monitor commercial performance, profitability and work in progress. · Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. · Support forecasting, reporting and revenue planning. · Produce and present performance reports, highlighting trends, risks and improvement opportunities. · Drive continuous improvement by enhancing processes, reporting and operational efficiency. · Ensure compliance with company procedures, health and safety, quality standards and client requirements. · Support audits, risk management and information security requirements. · Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: · Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. · Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. · Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. · Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. · Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). · Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. · Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. · Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. · Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. · Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. · Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. · Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now

A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling Londons busiest people. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. As General Manager, we expect you to be the one to lead the team, drive service and sales and be the constant face of energy and passion in the truck! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold Grind standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos and drive sales through the training of all staff. We are looking for an experienced General Manager with knowledge and experience that typically comes from a similar role or equivalent exposure. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had significant exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties. Role responsibilities. Successfully run a high volume & fast-paced coffee shop in line with Grind standards Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations Effectively lead a team of up to 3-8 employees Generate and complete weekly rotas to support payroll Possess a clear understanding of weekly/monthly budgets, and P&L forecasting Strategically manage and meet budgets & business targets Provide ongoing training & developing programs to all team members Hire and onboard all new site employees into the business Implement effective staff initiatives and strategies (to improve retention and team engagement) To motivate all staff and project a positive attitude at all times. To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file. Displays a smart and professional appearance, representing the company in a positive manner To undertake regular team meetings and participate in necessary Management meetings Youll have. Strong managerial and leadership skills A keen eye for the finer details Possess excellent communication skills to enable effective dialogue with colleagues and customers Ability to work well under pressure and use initiative Ability to problem solve and escalate complaints accordingly Dedicated team-player, who strives for excellence and leads by example Strong time-management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Financial support: access to interest-free, short-term loans when you need them most Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 6 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Wellbeing Allowance: Up to £200 annually to spend on your wellbeing. Birthday Treat: £20 birthday gift TPBN1_UKCT

GENERAL MANAGER RICHMOND, YORKSHIRE £35,000 A rapidly growing organisation with a strong presence at the heart of the local community is seeking an experienced people manager to oversee a small cluster of branches. In this role, you'll lead, coach and inspire your team to deliver exceptional service, ensuring day-to-day operations run efficiently, company standards are consistently upheld and customers receive the highest level of care and support. BENEFITS The organisation continues to change and grow and that means there’s plenty of opportunities for progression. You'll also be able to enjoy an excellent benefits package including 23 days holiday plus bank holidays (increasing with length of service), life assurance, employee assistance service and lots more! WHAT YOU’LL BE DOING As a General Manager your key duties will include: • Lead the day-to-day operations of the business, ensuring consistently high service standards, operational efficiency and an excellent customer experience., • Manage, develop and support a high-performing team through regular communication, performance management, training and resource planning., • Drive business growth by building strong relationships with customers, suppliers and external stakeholders, while identifying opportunities for continuous improvement., • Maintain compliance with company policies, industry regulations and quality standards, ensuring a safe, professional and well-managed working environment., • Contribute to commercial success by managing budgets, monitoring performance, controlling costs and supporting the achievement of financial and operational targets. WHAT YOU’LL NEED To be considered for the role of General Manager, you must: • Bring proven experience in a managerial role within a customer/ service-based environment e.g. retail or hospitality., • Have excellent communication, negotiation and interpersonal skills, with the ability to manage a range of individuals., • Be commercially aware, with strong numeracy and problem-solving skills, alongside excellent attention to detail., • Experienced in collaborating with teams and supporting operational success, with the ability to coach and develop others where required., • Approachable, empathetic and professional, a commitment to delivering exceptional service standards. HOW TO APPLY Does this sound like you? Are you a hardworking leader, with an interest in becoming a General Manager? Why wait? Don’t miss out

At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit meaning "delicious" or "sweet" which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shops. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities Strategic Operations & Business Growth : Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall. Comprehensive People Leadership : Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions. Financial Management & Reporting : Manage P&L results, sales targets, labor costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed. Brand & Quality Assurance : Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values. Supply Chain Coordination : Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions. Crisis & Incident Leadership : Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience. Daily Oversight : Ensure seamless shop operations, including opening/closing procedures, stock management, and the maintenance of a clean, inviting environment. Key Behaviours & Requirements Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development. Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure. Commercially astute with financial acumen, attention to detail, and organisational prowess. Excellent communicator, curious learner, and passionate about achieving results. Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment. Ability to work on-site 5 days a week in our London shop. Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? Be the driving force behind a beloved brand's growth in London's competitive market. Opportunities for professional development in a supportive, collaborative team. Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. TPBN1_UKCT

Employment Solicitor / Partner – Remote (UK).Are you an Employment Partner ready to step away from traditional firm constraints and into a genuinely modern, high-performing platform?.We are working with a fast-growing, specialist employment and regulatory law firms, ranked in the Chambers Global E

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