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We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Urban Rose beauty are looking for a Full Time or part time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. pay from £14 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty