Customer support manager jobs in SouthallCrear alertas

Chef Manager - Feltham Company Description Title: Chef Manager Location: Bedfont Lakes Salary: 42,500 An innovative Chef Manager is required to run this flagship site that is currently undergoing a refurbishment! Great opportunity to create wonderful dishes within a excellent kitchen environment. Working with a sous chef, KP, FOH supervisor and 2 GA's; Monday to Friday working hours!! Benefits: • 28 Days holiday including bank holidays, • Plus your birthday off, • 3 volunteering days, • 3 days grandparent leave, • 24 week's enhanced maternity leave, • Secondary carer leave, • Wedding/commitment day leave, • Free meals on shift, • Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance, • Discounts available on our Perkbox app; high street shops, holidays & cinema, • Wellbeing hub, • Access to employee assistance programme As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are an inspirational and enthusiastic Chef Manager keen to make a name for yourself within the food service industry, we would love to hear from you! Job Description • Menu Planning and Execution - create and plan menus in accordance with the style and customer preferences of the location. Oversee food preparation and presentation to ensure high-quality dishes, monitoring wastage and portion control, • Employee Management - recruit, train, and supervise all colleagues, including chefs, cooks and front of house. Provide continual guidance, coaching, and performance feedback to kitchen team., • Inventory and Cost Control - monitor and manage stock levels, sensible approach to ordering supplies, • Customer Relations - Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements. Consistently seeking feedback is key to success, • Health and Safety Compliance - support the head chef to ensure adherence to health and safety regulations and food safety protocols/policies. Create an environment that has safety embedded in the culture, • Budget and Financial Management - develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence, • Menu Development and Innovation - stay updated on culinary trends and incorporate new ideas into menus, • Compliance and Documentation - maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements Qualifications • Proven experience as a Chef Manager, • Ideally a recent background with the corporate contract catering sector, • Excellent creative culinary skills, • Leadership and team management abilities, • Excellent communication and interpersonal relations skills, • Proficiency in food cost management, • Knowledge of food safety and health and safety regulations, • Ability to adapt and work in a fast-paced environment, • Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. You will be based at our Heathrow site and travel to Tewkesbury as and when required. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

• HR Advisor (Europe) - Leave and Exit Management, • 6-month contract initially We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function, with a specialist focus on Leave Administration and Exit Management. The role is reporting to the EMEA HR Shared Services Manager and plays a critical part in ensuring accurate, compliant and employee-focused delivery of HR services across the employee life cycle. You will manage complex absence and termination cases, act as an escalation point for HR queries, and work closely with stakeholders across HR, Legal, Payroll, Finance and Employee Relations. This position will suit an HR professional who thrives in structured, process-driven environments, enjoys problem-solving and takes pride in delivering high-quality service while maintaining confidentiality and attention to detail. Skills and Experience Essential: • Strong background in HR Shared Services or HR Operations, • Proven experience using Workday (essential), • Experience managing leave administration and/or exit management, • Knowledge of HR policies, employment legislation and HR operational processes, • Strong stakeholder management and customer service skills, • Confident handling sensitive and confidential employee data, • Strong attention to detail with the ability to manage multiple cases simultaneously, • Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred), • Experience documenting business processes (Visio or similar tools advantageous), • Bilingual in a major European language (written and spoken), • HR qualification (CIPD or equivalent), • Experience supporting HR operations in a multinational or EMEA environment, • Act as an escalation point for complex HR-related queries relating to leave of absence and employee exits, • Manage and process voluntary and involuntary terminations, ensuring compliance with company policy and local legislation, • Manage end-to-end leave administration, administering and maintaining accurate leave and exit data within the HRIS system (Workday), • Interpret and explain HR policies, employment legislation and leave regulations to employees and managers, • Maintain accurate LOA and exit records in line with legal and audit requirements, • Audit HR data regularly to ensure accuracy and compliance, • Produce reports, investigate discrepancies, and support data reconciliation activities, • Document, maintain and improve HR processes related to leave and exit management, • Contribute to HR knowledge base content to support employee self-service, • Support testing of Workday enhancements prior to release, • Collaborate with global HR Shared Services teams to ensure consistency and best practice Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Leave and Exit Management for employees across the European region

Airline Account Manager – Air Freight • Location: Heathrow Airport – Hounslow, • Hours: Monday to Friday – 09:00 to 17:00 (Office Based) As a result of this expansion, they are seeking an experienced Airline Account Manager with a strong air freight background to act as their company liaison, manage their key airline relationships, ensure operational excellence, and drive continuous improvement across air cargo operations. This Airline Account Manager role requires a solid understanding of the delivery air freight/air cargo movements, along with proven experience managing key airline cargo accounts in a senior or strategic capacity. What You’ll Do: • Lead customer airline cargo onboarding and service implementation., • Monitor and deliver air freight/air cargo KPIs and Service Level Agreements., • Utilising software to produce MI reports to monitor KPI and contractual performance., • Support operational planning, staffing, and special projects., • Promote safety, security, and a positive H&S culture. What We’re Looking For: • It is ESSENTIAL that you are an experienced Airline Account Manager, Cargo Customer Service Manager, Service Delivery Manager, Commercial Cargo Manager, Cargo Contract Manager or a similar role where service delivery/account management within air freight/air cargo has been the key focus., • Air freight/cargo industry experience., • Experience of managing direct relationships with airlines relating to air freight/air cargo., • Direct hands-on experience of managing airline freight/cargo contract KPI’s and SLA’s., • Fully converse with KPI/SLA reporting software utilised within the freight industry., • Excellent communication, planning, and organisational skills. Financial Renumeration: • £50,000 - £59,000 per annum dependant on experience., • Free onsite parking., • Monday – Friday 0900 hrs – 1700 hrs (office based). Be part of a global, proactive, and passionate team and make a real impact on customer relationships and operations. Apply now and help us keep air cargo moving seamlessly around the world! Please click on the link below or speak to Yasmin Saeed for an informal chat. Aviation Recruitment Network is acting as an Employment Agency.

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Job Title: Internal Sales Manager – IT Sales Salary: Competitive salary DOE plus comms Location: Uxbridge (Hybrid Working) Benefits: 24 days holiday plus public holidays (increasing to 25 after 5 years’ service), annual bonus paid monthly, pension contribution, quarterly team building events, death in service and employee wellbeing schemes Do you have Team Leader or management experience within the IT channel and feel ready for a new challenge? Would you like to join a company with strong growth plans for 2026, where you can genuinely make an impact? If so, this could be the perfect opportunity for you. Due to continued growth, we’re partnering with a leading specialist IT distributor based in Uxbridge, who are looking to appoint an Internal Sales Manager to strengthen and develop their existing team. This is an ideal role for someone who enjoys leading from the front, getting the best out of people, and driving consistent results. Commutable Areas: Slough, Maidenhead, West London, Hayes, Southall, Wembley Role Overview: Internal Sales Manager This is a hands-on leadership role, responsible for driving customer acquisition and sales development across key target accounts, with a current team of 5 internal sales professionals. Key Responsibilities: • Implement sales initiatives to achieve agreed business objectives, • Lead from the front, motivating and supporting the team to deliver strong results, • Monitor performance and provide regular coaching, development and feedback, • Build and promote strong customer partnerships by understanding requirements and identifying growth opportunities, • Support account management activity and contribute to sales where needed Ideal Candidate: Internal Sales Manager We’re looking for someone with a strong background in IT sales and internal sales leadership — whether that’s from a reseller, distributor, or vendor environment. Experience selling to and managing IT resellers / VAR partners is essential, as this role will include an element of your own account management and sales responsibility, alongside managing the team. You’ll be proactive, commercially driven, and confident building pipeline through relationship development, account growth, and new business activity. Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Keywords: Sales Manager, Sales Team Leader, Inside Sales, IT Sales, reseller sales, channel sales

Wembley, HA9\n\n£30k\n\nThis large modern residential estate in Wembley is looking for a team of Resident Associates to support the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from move-in, all the way through to move-out. This wil

Senior Associate Product Manager - London Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com Product Manager As a Product Manager specializing in Endur, you will be responsible for driving the product strategy, roadmap, and delivery of Endur-based solutions for our clients in the energy and commodities trading industry. You will work closely with business stakeholders, technology teams, and end users to ensure the successful implementation and optimization of Endur solutions to meet business objectives. Your Impact Define and own the product vision, strategy, and roadmap for Endur implementations, ensuring alignment with business goals. Collaborate with cross-functional teams, including trading, risk, and technology, to design and deliver high-impact Endur solutions. Act as the primary liaison between business stakeholders and development teams, ensuring clear communication and alignment on product priorities. Gather and analyze business requirements, translating them into actionable user stories and product features. Drive the full product lifecycle, from concept to launch to ongoing optimization, ensuring a seamless and valuable user experience. Monitor market trends, regulatory changes, and emerging technologies to continuously enhance the Endur product offering. Work with development teams to ensure timely and high-quality delivery of Endur enhancements and new features. Conduct user testing, feedback sessions, and data analysis to measure the success of Endur implementations and identify areas for improvement. Provide training and support to end users to maximize the adoption and effectiveness of Endur solutions. Skills & Experience 5+ years of experience in product management, with a focus on Endur or other energy trading and risk management (ETRM) platforms. Strong understanding of commodity trading, risk management, and the end-to-end trading lifecycle. Proven experience in defining and delivering complex software solutions, with a preference for experience in Endur. Ability to work with both business and technical teams, translating business needs into technical requirements. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent communication and stakeholder management skills, with the ability to influence and drive consensus across teams. Experience with agile methodologies, including writing user stories, managing backlogs, and working with development teams. Knowledge of SQL, data analysis, and reporting tools to support product decision-making. Set Yourself Apart With Experience with Openlink Endur or other ETRM platforms. Knowledge of energy and commodities trading regulations and market structures. Certification in product management (e.g., CSPO, Pragmatic Institute) or relevant domain certifications. Experience with cloud-based solutions and modern software development practices. Additional Information Wellness program and employee assistance. Generous paid leave and holidays. Comprehensive health benefits for you and your family. Flexibility to support work-life balance. Competitive compensation and benefits package. Access to ongoing learning and development opportunities. An inclusive workplace that promotes diversity and collaboration. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global L&D Operations Manager, you will help deliver high-quality virtual and hybrid learning experiences across BCG. You’ll initially focus on one or more learning areas—such as our core curriculum, capability-building programs, or learning journeys for Consulting and Business Services Teams. As business needs evolve, your focus areas may shift, and you’ll adapt to support priority initiatives where your expertise can have the greatest impact. In this role, you’ll lead strategic and operational execution, ensuring efficiency, consistency, and outstanding experiences. You’ll oversee back-end operations, streamline processes, and drive continuous improvement while navigating a complex, global environment and building strong, collaborative relationships at all levels. Your key responsibilities: • Owe the end-to-end learner experience and identifying opportunities for continuous improvement, • Monitor operations and implement enhancements across learning initiatives, • Orchestrate cross-functional collaboration with content owners, program managers, shared services and faculty to ensure alignment on operational readiness and smooth delivery, • Serve as the key point of contact for operational topics, providing guidance, resolving challenges, and ensuring alignment across stakeholders, • Drive standardization of processes, documentation and playbooks that support global consistency, • Collaborate with Faculty CoE to align content updates, staffing needs, and vendor engagement, • Lead annual calendaring, planning session dates and times, • Manage financial tracking, including budget, contracts, invoices, • Oversee LMS setup and maintenance, including session titles, descriptions, and feedback surveys, • Monitor learner engagement metrics, flagging issues and ensuring capstone eligibility, • Collect, analyse, and share learner feedback, driving response rate improvements – monitor this and other KPIs, generate reports, and use to drive continuous improvement, • Provide hands-on support during key delivery, e.g., partnering with teams supporting large-scale in-person events, ensuring smooth logistics, high-quality participant experience, and seamless coordination across multiple venues and stakeholders, • Introduce and integrate emerging technologies (automation, GenAI) to drive efficiency and innovation, • You have a passion for delivering outstanding customer service, are highly organised, energised and skilled at identifying areas of improvement and making them happen, • You thrive working autonomously but also love to collaborate – you are self-driven, anticipating challenges or bottlenecks and are planning effectively around them, • You are very organized and efficient– in essence, you have strong attention to detail and accuracy, particularly complex problems, projects, and stakeholders, while still seeing the big picture, • You are skilled and able to learn new technologies and systems quickly and willing to try things to see what works, what does not and how we can make things better, • You build strong working relationships across seniorities and quickly gain trust with your key stakeholders, • You keep an open mind, embrace change positively and flex to different situations, • You are excited to work in an internationally diverse team What You'll Bring We are looking for this person to have: • 9+ years of experience in learning operations, event management, or a similar role, ideally in a global, fast-paced organization, • Strong expertise in managing virtual learning tools/platforms like SABA, Zoom, Teams, and Trello., • Demonstrated project management skills, with the ability to prioritize, problem-solve, and deliver results, • Excellent stakeholder management abilities across multiple regions and seniority levels, • Proficiency in data analysis tools (Excel, Tableau) to inform decisions and track operational success, • Strong communication and storytelling skills, with a focus on influencing stakeholders, • A collaborative mindset with a solutions-oriented approach and ability to work autonomously, • Experience with emerging technologies like AI or automation is a plus. Who You'll Work With A passionate and dedicated Learning & Development team, who are currently spread across the US, Europe, Costa Rica and India. You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts. You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management. You will establish strong relationships across L&D and our broader people functions to successfully learn, educate and influence others. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Product Senior Specialist, internally referred to as Global Product Senior Specialist- HR, Career Development, is a key role in the Career Development function. • You will collaborate with HR squad members to ensure user stories and artifacts meet the needs of the Product Owner, and key stakeholders., • You will use your deep knowledge of staffing applications and business process to support the Product Owner with backlog prioritization., • You will work closely with the Product Owner and key stakeholders to ensure the solution meets business needs and acceptance criteria., • You will work with a team of internal & external technical resources, as well as a cross-functional including broader HR, Finance and IT to define enhancements., • You will provide high quality application support- in which you will respond to and meet the business needs of the entire BCG organization., • You will be expected to participate in hands-on functional enhancements activities as well as providing guidance and oversight of functional/technical activities to successfully execute projects related to BCG’s HR applications., • Additionally, you will work to provide functional support, day to day operational activities, & working with squad to advocate and support end user requirements., • Support requests from functional users and external partners as well as resolve/troubleshoot the other demands of our user-base that come in multiple forms, such as- tickets, emails, data requests, end user trainings, & through other ad-hoc mediums, • Work closely with UI/UX team in the planning and design of application changes and coordinating on delivery and deployment processes., • Collaborating across a diverse group of stakeholders to ensure that stories, requirements, and designs are captured accurately. Translating business needs into clear requirements and agile stories., • Understanding the overall business vision for work being requested to help the Product Owner to prioritize work of highest value in each sprint., • Working with multicultural distributed agile team located in different time zones., • Being intellectually curious and enjoy learning new skills and capabilities (e.g., Agile principles and technology platforms), • Attention to detail, strong problem solving and critical thinking. Ability to dive deeply into issues to assess root causes and create comprehensive solutions, • This role will have key responsibilities in continuous improvements, including data analysis, testing and functional support of BCG's global staffing applications. What You'll Bring • Bachelor’s degree, with 7+ years’ relevant experience, including a proven track record in influencing large cross-functional teams and solving complex problems for business functions with significant business impact., • Experience in the HR domain highly preferred but not required: Specifically, with a performance system., • Hands-on experience with requirements gathering/user story design and story mapping., • Strong communication skills and ability to work closely with users and provide a high level of customer service in a friendly, professional manner., • Prior experience in conducting live training sessions and troubleshooting with users and stakeholders., • Ability to detect and resolve incidents in a timely manner with high customer satisfaction. Who You'll Work With This role is part of the Talent Management Product Team within the HR Product Portfolio and works closely with the Career Development Teams, Product Owner and Change Manager. You will also work closely with other functional team including broader HR and Finance to understand data flow and integrations. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Job Title: Trade Operations Associate Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Overview of the role This role is responsible for supporting in delivering the end-to-end trade order process, ensuring accurate order entry, efficient fulfilment, and timely issue resolution. Acting as the link between trade customers, internal teams, and third-party providers, this role supports smooth operations while maintaining high service standards and driving process improvements. Key Responsibilities • Order Management: Accurately receive, review, and process customer orders in a multi channel environment., • Fulfilment Oversight: Track and monitor order status, coordinate dispatch, and resolve any shipping or delivery issues promptly., • Customer Support: Act as the primary point of contact for order-related inquiries, providing timely updates and resolving concerns professionally., • Cross-Functional Collaboration: Work closely with warehouse, logistics, supply chain, and finance teams to ensure efficient and seamless order fulfilment., • Data & Documentation: Maintain accurate records of orders, invoices, claims, and customer information within ERP systems (primarily Business Central)., • Performance Monitoring: Track key operational KPIs including turnaround times, error rates, inbox response times, and efficiency metrics., • 3PL Management: Oversee third-party logistics providers, monitoring performance against KPIs and SLAs (e.g., OTIF, inventory accuracy, damages, delivery accuracy) and drive corrective actions where required., • Issue Resolution: Investigate and resolve discrepancies, delays, or returns in a timely and professional manner., • Process Improvements: Identify opportunities to streamline order management processes and enhance overall efficiency., • Compliance: Ensure all transactions align with company policies, pricing structures, and contractual obligations., • Reporting & Admin: Prepare and maintain operational documents, reports, and cost tracking as needed., • Ad Hoc Support: Undertake additional tasks and assignments at short notice to support departmental requirements. Person Specification Experience: • Previous experience in an operational or customer service setting preferred but not required, • Proactive, motivated and collaborative individual with attention to detail, • Strong organisational skills with the ability to work to multiple priorities, • Excellent communication skills, both written and verbal At Aromatherapy Associates, we know that true wellness includes everyone. We are committed to diversity, equity, and inclusion, creating a culture where every person feels seen, valued, and supported.

Are you based in Yorkshire or the North-West and ready to shape the future of building technology? Become the face of Reflex Winkelmann (Reflex Technologies UK & Ireland) and, where needed, represent the entire Winkelmann Group of Companies across North & Central England & North Wales! Your Mission: You will drive the Reflex brand into the residential, commercial, and industrial sectors, building lasting relationships with our customers. You’ll identify new business opportunities, develop innovative solutions, and ensure a strong pipeline of projects, while also managing and nurturing existing accounts as a trusted partner. Your Responsibilities: • Report directly to the UK Country Manager and play a key role in our dedicated team., • Use your entrepreneurial spirit and our motto “Thinking Solutions” to spot and seize opportunities., • Build and maintain a strong network of key stakeholders within the M&E industry., • Grow sales and contribute to sustainable business development., • Manage and develop our key accounts., • Provide technical support to customers for their projects., • Attend site and customer visits – staying close to the market is important to you. Your Profile: • Solid technical understanding of M&E/plant room systems, ideally from the design stage., • An existing network of contacts among M&E consultants and main contractors is a plus., • Experience with pumping systems and pressurisation/degassing is highly desirable, but knowledge of renewable technologies and heat networks is also welcome., • IT literate, ideally with experience using SAP-based CRM systems., • Full UK driving licence and based from your home office in England., • Full UK passport and willing to travel overseas when required. What We Offer: • A varied and responsible role in an international environment., • The opportunity to actively shape innovative solutions and influence the future of the industry., • A motivated team that supports you and grows together with you. Ready for your next career step? Apply now and become part of the Reflex success story!

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.This vacancy is a 12 month fixed term contract position. What youll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Pinnacle Group are looking for an Assistant Property Manager to join our Homes Division and provide day to day support to the Property Management Team across two large developments in Wembley, with additional involvement across sites in North West London. This varied, customer facing role includes a

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As a Senior Manager within Energy & Commodities Trading, you will use your expertise and deep understanding of the issues and trends relevant to the energy trading industry across asset classes to realize ground-breaking solutions for our clients. Your Impact • Key contributor to developing, marketing and executing a differentiated technology strategy capability at Publicis Sapient, • Create strong technology strategy related product offerings, proposals and develop new business, • Develop adaptive IT strategies based on a deep understanding of our clients’ business, • Build trusted relationship with clients based on credibility and strong listening, • Assess current the current state of technology organizations, their capabilities and produce value and outcome based strategic roadmaps, • Set up and lead IT strategy projects according to a vision, value and the logical place to launch, • Experience with customization and support of OpenLink Endur products (incl. cMotion, pMotion or gMotion) or similar / competing solutions packages., • Technical expertise in areas like AVS, Connex Frameworks (including exposure to OpenLinks Java Framework and TIBCO integration), VB toolkit, JVS, OpenComponents, or equivalent of other packages, • Familiar with E/CTRM architecture (functional and deployment) and data model., • Product configuration expertise (applicable to Power, Gas, Oil, Coal, Emissions etc.) in exchange products (futures and options), OTC products like swaps, swaptions, or forwards., • Strong understanding of one RDBMS (Oracle / SQL Server/ Sybase)., • Good understanding of the full software development life cycle Additional Information, • As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion, • Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible., • Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit

A cutting-edge technology firm in the UK is looking for a Client Engagement Manager to support customer use of the platform. This role involves building relationships with clients, ensuring successful platform implementations, and providing necessary training and support.

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit ___ At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Senior Product Manager at Publicis Sapient, you will serve as one of our clients’ trusted advisors, assisting our senior client facing leaders in defining, articulating, and executing ETRM product strategy that transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Your Impact • Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience, • Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing, • Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage, • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes, • Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks, • Articulate technology-based solutions and present in workshops, • Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business, • Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority, • Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality, • Knowledge and expertise within the energy & commodities industry, • Hands-on project experience implementing Endur ETRM package, • Good understanding of end to end processes in physical commodity, trading or banking industry, • Proven ability to prioritize competing demands and obtain buy-in from stakeholders, • Strong presentation and communication skills, • 5+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space, • Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc., • Certified SAFe Product Owner/Product Manager qualification, • Certified Agile Product Manager qualification, • Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Additional Information, • Wellness program and employee assistance., • Generous paid leave and holidays., • Comprehensive health benefits for you and your family., • Flexibility to support work-life balance., • Competitive compensation and benefits package., • Access to ongoing learning and development opportunities.

Permanent – Full Time – 40 Hours We are looking to recruit an experienced Contracts Manager to join our team. About the Role This is an exciting opportunity to provide direction and authentic leadership to a projects, championing a ‘perfect delivery’ service and KPIs including; delivering profitability in line with agreed budgets, H&E management, contract compliance and excellent customer relationships. Project management responsibilities include the coordination and completion of projects on time, within budget and within the business and client expectations. Oversee all aspects of projects including resources, assigning responsibilities, monitor and summarize progress of project, quality & satisfaction, managing issues & risks, always maintaining PPM services compliancy. Preparing reports for the Regional Director regarding status of project. About You We’re looking for someone who has leadership skills to motivate a range of teams to delivery excellent services, who understands budget management through effective cost control and driving value. Key attributes to this role are as follows: · Social Housing and Gas Breakdowns, Compliancy, Installations and Cyclical Maintenance background. · Operational management experience/service delivery in Gas delivery - managing operatives and subcontractors’ performance and KPIs. · Valid competency in Gas service delivery. · Passionate about service delivery, employee and resident engagement. · Can do attitude and attributes perfected to deliver first time fix solutions. · Delivering a compliant, safe and resilient service. · Delivering services within budget. · Strong track record of managing multi-site workforces. · No working from home, must be able to work from main officelocated at Maida Vale. · Ability to undertake service investigations, reports and recommended corrective actions. · Good level of written English e.g. ability to write responses to complaints. · Good computer skills. · Good project management skills. · Good communication skills e.g. ability to communicate with different stakeholders at different levels. · Ensure best practice prevails throughout the Region’s activities. Holding a Level 4 in Construction (or Management or equivalent or demonstrate extensive experience), ideally you will have worked in a similar / related role. You must hold a CSCS Black Card or be willing to work towards this. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle or allowance will be provided as you’llbe required to travel to sites around the area. Benefits · Company Car / Allowance · Profit Share Discretionary Annual Bonus Scheme · 26 Days Holiday plus Bank Holidays · Enhanced Pension Plan · Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) · Life Assurance & Accident Cover · Share Save · Enhanced Maternity & Paternity Pay · Work Perks Discounts & Vouchers · Buy & Sell Holiday Schemes · Flexible Working & Flexible Bank Holidays · Cycle to Work · Volunteering (2 days paid) · Learning & Development Opportunities · Extensive Wellbeing Support, including EAP · Loyalty & Values Awards · Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates

Station Systems Installation & Commissioning Technician Nights At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Delivery Manager - Minor Works you will be responsible for carrying out all aspects of Minor Works activities on the full spectrum of SISS (Station Information and Security Systems) assets, across our Network Rail and Train Operating Company contracts. The role is to work Nights Sunday to Thursday 10pm - 6am, however flexibility is required as there will be occasions when you will be required to work Days and some weekends as the contract requires. The role will cover stations in the South, from Luton to Folkestone and stations along the M3/M4, flexibility is key for this role. What you'll do: Installation and Commissiong of CCTV systems (or PAVA or CIS or any other SISS) across various sites Containment, understand the methodology of getting cables from A to B through underground ducts and Box trunking Taking photos and marking them up with the cable route Set up and configure systems Working as part of a wider 24/7 operation providing maintenance and reactive services for our wide customer base Attending / undertaking site surveys to identify the Client's needs Implementation of required safe systems of workWho you are: We are currently seeking an experienced Installation and Commissioning Technician with hands on experience of CCTV, IP addresses of devices, PAVA (Public Address Voice Announcement Systems), CIS (Customer Information Screens) within Station Communications to join our expanding Rail field team. Key Requirements: Understanding of electrical works relating to SISS asset installations. Flexibility to travel to stations within the Southern area which may require occasional overnight stays Proven experience of working within a field-based team IT literate with a good understanding of Microsoft applications Good understanding of Health and Safety requirements, ideally within a Railway environment Self-motivated individual that works well as part of a team with the ability to prioritise workloads and organise others Full UK driving licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward schemeLearn more about Telent

Warehouse Operative Must have a driving licence MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. MAIN DUTIES/RESPONSIBLITIES : * Picking and packing. * Loading and offloading vehicles. * If making deliveries you are also responsible for: * Daily vehicle checks * Cleanliness of vehicle * Working within service level criteria. * Daily branch proposal and continuous stock taking. * Day-to-day administration. * Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. * Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. * Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED * To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter

To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support

A consumer finance leader based in Brentford is looking for a Customer Account Manager to support customers through the loan process. The ideal candidate will have a strong focus on customer service, excellent communication skills, and be detail-oriented.

Position: Restaurant Manager Why Choose Public House: A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities. Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment. Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs. Excellent Compensation: We offer excellent pay and benefits We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities. When you join you will have access to our benefits including, but not limited to: 50% off food and drink in our pubs for a table of up to 4 people Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on HUGE list of bars and restaurants. 24/7 access to our employee support helplines including free counselling, financial and legal advice 28 days holiday per year Lots of training to develop yourself personally and professionally Employee referral scheme Type of person: Positive and friendly attitude as well as a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Previous experience in a high-end and high-volume establishment is preferable. TPBN1_UKCT

Good Afternoon, I am currently representing Hillingdon Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate per day which is negotiable dependent upon experience We are looking for a Cemetery & Crematorium Operations Manager this role will be: UB8 1UW The right candidate will: Operational management of cemetery and crematorium functions. Providing a safe and legislatively compliant service to support the bereaved, residents and visitors. Effective management of burial and cremation facilities from an operational standpoint to ensuring a high standard is achieved and retained at all times. • Contribute to the development of a bereavement strategy for the Council. Including memorial safety, regulations in relation to memorabilia and environmental condiions., • Keep abreast of all national and regional developments and legislation within the field of Bereavement., • Manage assets effectively, ensuring all regulations, PUWER, LOLER and HSAW are adhered to., • Responsible for overseeing the management of data captured and reported relating to bereavement on behalf of the Council, reporting to relevant authorities., • Oversee the management of staffing resources to ensure appropriate resources are allocated to deliver the service efficiently whilst trying to minimise overtime., • Develop and manage a commercial focus for the service to increase the customer base and income generation, seeking external funding where appropriate., • Review the service and its processes on an ongoing basis; sharing any findings and making recommendations for improvement or development, • Responsible for receiving, analysing, monitoring and communicating performance statistics provided by colleagues including the Quality Manager and Fleet team. We require the following: • Experience of managing front line bereavement services, utilising Organisation policies and procedures, • Experience of delivering safe Burial space, • Experience of selecting and procuring equipment and materials relating to bereavement operational function and corporate procurement regulations To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Our client is an established, run aerospace logistics specialist, operating worldwide across three divisions. With a close-knit team of 25, we pride ourselves on adaptability, customer focus, and delivering tailored solutions for the aerospace sector. Role Overview The Sales Manager will be responsible for developing profitable new business and managing key client relationships across both existing and emerging markets. This is a hands-on, results-oriented role that combines prospecting, relationship management, and solution selling. The position suits someone who enjoys autonomy, variety, and building long-term partnerships. Duties Include: Aerospace & Defence Logistics High-Value Manufacturing & Engineering Marine Engineering & Defence Contractors Specialist E-commerce & Fashion Brands Build and manage a healthy pipeline of 20 qualified prospects per quarter. Develop tailored logistics and supply chain solutions aligned to customer needs Manage and grow key customer relationships Conduct regular review meetings, track performance, and address customer needs proactively. Support existing customers with continuous improvement initiatives and added-value solutions. Drive account growth through cross-selling and up-selling Key Skills: 5+ years’ senior experience in commercial, sales strategy, or hybrid roles within logistics or supply chain. Proven track record of delivering profitable growth, customer wins, and account retention. Operational experience of freight forwarding and logistics (air, road, sea). Strong negotiator with excellent relationship management skills. Offering Competieive salary plus commisson Company pension 23 days holiday plus Bank holidays, company phone /laptop On site parking and regular social and team building events

Job Title: Bush Fit Honer Location: Hayes, London Department: Machine Shop Reporting to: Production Manager About the Role A precision engineering and MRO operation is seeking an experienced Bush Fit Honer to install bushes and bearings, check dimensional tolerances, and carry out honing operations in accordance with approved manuals and procedures. The role plays a key part in meeting customer turnaround times and maintaining quality and efficiency standards. Key Performance Measures ⦁ Adherence to customer turnaround times. ⦁ Active participation in continuous improvement and LEAN initiatives. ⦁ Achievement of departmental KPI targets. Key Responsibilities ⦁ Check component and bush logs for accuracy. ⦁ Install bushes and bearings in line with drawings and workshop manuals. ⦁ Carry out dimensional inspection of bushes using calibrated imperial measuring equipment. ⦁ Swage bushings using appropriate methods (pressure, roller, staking, or material displacement). ⦁ Wire-lock bolts and bushes as required. ⦁ Use cryogenic processes and ovens where applicable. ⦁ Carry out hardness checks on components using appropriate equipment. ⦁ Maintain knowledge of relevant working procedures applicable to the role. ⦁ Complete tasks delegated by the Area Supervisor. ⦁ Hone bushes to final size. ⦁ Maintain an up-to-date Practical Experience Record (PER) book. ⦁ Provide training or support to colleagues within a defined scope, subject to experience and qualifications. ⦁ Ensure all work is completed in compliance with health & safety, environmental regulations, and company procedures. ⦁ Undertake any other reasonable duties as required by line management. Education & Qualifications ⦁ Engineering apprenticeship or equivalent practical training. ⦁ Competent using imperial measuring equipment. Experience & Technical Knowledge ⦁ Previous experience in a fitting, honing, or bush installation role. ⦁ Aerospace experience desirable but not essential. Personal Attributes ⦁ Able to work effectively under pressure. ⦁ High attention to detail with a strong focus on quality and accuracy. ⦁ Well organised, punctual, flexible, and quality conscious. ⦁ Strong team player with a positive attitude. Working Conditions ⦁ Full-time position. ⦁ No direct reports. Additional Requirements ⦁ Unrestricted right to live and work in the UK. ⦁ Completion of mandatory training as required. Contact us at: Max Hawkins - Callum Wallis

Fleet Support Coordinator (Fixed Term Contract 12 Months) The Opportunity We are looking for a Fleet Support Coordinator to join our team and play a vital role in ensuring fleet availability and operational efficiency. You will support seamless communication, excellent customer service, and effective fleet management in a fast-paced 24/7 environment. Key Responsibilities Provide telephone support to clients, managing fleet availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate aircraft delays and communicate findings to clients. Monitor and coordinate SLA recovery plans, ensuring timely client notifications. Escalate safety incidents and operational risks to the Lead Fleet Coordinator or Call Centre Manager. Liaise with clients regarding vehicle status, maintenance schedules, and repairs. Process and allocate jobs in SAP, including creating service requests and raising purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of fleet movements, repairs, and service costs. Promote a safe work environment by reporting hazards, incidents, and near-misses. Skills, Experience & Behaviours Previous customer service or call centre experience. Strong understanding of fleet management, vehicle maintenance, and workshop operations. Familiarity with SAP systems and customer service operations in a logistics environment. Experience in a client-focused role within the vehicle maintenance or aviation sector. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise tasks effectively. A team player with strong communication and problem-solving skills. Client-focused with a detail-oriented and professional approach. Why You Will Enjoy Working With Us Competitive salary and benefits package. Opportunities for career progression within a growing company. A dynamic, team-focused work environment that prioritises safety and quality service. Benefits 6% employer pension contribution. 3x salary Life Assurance. Private medical coverage. Employee Assistance Programme (EAP). About Our Client: We are a global leader in vehicle maintenance solutions, committed to safety, reliability, and excellence. Our core values are passion, integrity, accountability, and open-mindedness. Working Hours / Shift Pattern Split Day & Night Shifts: Week 1 Days 05:3017:30 or 06:0018:00 Week 2 Nights 17:3005:30 or 18:0006:00 Week 3 Days 05:3017:30 or 06:0018:00 Week 4 Nights 17:3005:30 or 18:0006:00 Location: London Heathrow Airport TPBN1_UKTJ

Department: Finance Location: West Drayton Reports To: Credit Control Team Supervisor (General Collections) Hours: Full Time 37.5hours 9am to 5.30pm (1 Hour unpaid lunch) Hybrid: x 2 days in office x3 days WFH Key Responsibilities: Debtor Ledger Coverage o Manage a portfolio of approx. 250+ customer accounts, a mix of low value/high volume and high value accounts, ensuring proactive and timely collection of outstanding debts. o Prioritise ledger to Prepare and review daily/weekly/monthly aging reports. o Complete account reconciliations where necessary o Follow up on overdue invoices by phone, email, or letter. o Ensure payments are received within agreed credit terms and in line with company policies. o Maintain accurate records of all customer interactions regarding payments. o Investigate and escalate to internal stake holders to resolve any payments that will not be received by due date. o Report to line manager and Credit Control Manager any potential bad debts / liquidations /write offs /Accounts to go legal o Participate proactively professionally in Ledger Reviews and internal/external stakeholder meetings Cash o Update daily Expected cash forecast before 10am and follow additional month end cash update o Investigate and escalate to internal stake holders to resolve any payments that will not be received by due date o Advise line manager & Credit Control Manager of any key fallouts from the expected so the necessary action can be taken o Review and support COE with obtaining remittance advice Disputes o Promptly escalate and collaborate with internal stake holders to resolve issues and disputes affecting payments. o Review own customer queries and follow up with internal stake holders o Utilise Credit Tracker to maximise prompt dispute resolution o Proactively escalate to line manager / Credit Control Manager any issues you need support with Additional Duties o Provide cover for colleagues in their absence as designated by the Team Leader to cover all aspects of collections o Participate in Ledger Reviews and follow actions and timescales given o Update any Ledger Review Debtor files promptly and accurately within timescale set o Update Factoring Debtor file when required (Monthly) o Utilise all data files to assist with collections/reconciliations o Assist with Internal and external audits o Assist with any business / systems developments as and when required o On going self-development to improve excel, business knowledge and skills o Ad hoc duties as and when required

Workshop Controller Feltham £42,000 – £45,000 basic + up to £5,000 bonus Monday–Friday 7am–5pm | 1 in 4 Saturdays (7am–12pm) The Opportunity Our client has an exciting opportunity for an experienced Workshop Controller to join their busy Feltham site. You’ll manage job flow through the workshop, allocate work to the right technicians, and ensure all repairs are completed on time and to manufacturer standards. This is a key role within the operation, working closely with the Service Manager and Group Technical Manager. No two days are the same, you’ll need to be organised, proactive, and confident making decisions in a fast-paced environment. What You’ll Be Doing Control and plan daily workshop loading Allocate jobs to the most suitable technicians Maximise productivity and gross profit Ensure repairs meet manufacturer and warranty standards Liaise with parts, service and technical teams Support Health & Safety, tooling and calibrations Maintain high documentation and audit standards Deliver excellent customer satisfaction What We’re Looking For Previous experience as a Workshop Controller (light commercial sector essential) Strong commercial vehicle technical knowledge Good understanding of Health & Safety in automotive environments Excellent organisation and multitasking skills Strong communication and leadership ability Problem-solver with great attention to detail If you would like to apply for this Workshop Controller role, please call Jamie at Kemp Recruitment on (phone number removed) or submit your up to date CV through this advert

Client Services Manager London Heathrow area £38,000 – £40,000 DOE Monday to Friday | 08:00 – 17:00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships. This is a hands-on role focused on client satisfaction, service delivery, and commercial growth, managing a customer-facing team while working closely with senior leadership. The Role As Client Services Manager, you will be responsible for: • Managing and developing strong relationships with new and existing clients, • Leading, coaching, and developing the Customer Liaison team, • Ensuring all client queries are handled professionally and within agreed timescales, • Producing client-facing service and sales reports for senior management, • Analysing customer feedback, identifying trends, and implementing action plans, • Identifying opportunities to improve service levels and increase engagement, • Creating and implementing client service strategies that support revenue growth, • Overseeing the client liaison mailbox and ensuring bookings are secured and processed correctly, • Collaborating with internal departments to deliver a seamless client experience, • Delivering client service presentations and workshops where required About You You will ideally have: • At least 3 years’ experience in a logistics / warehousing environment, • At least 3 years’ experience in a customer service management or supervisory role, • Strong communication and stakeholder management skills, • Excellent problem-solving and decision-making ability, • Experience producing client reports and working to KPIs, • Good knowledge of vehicle capacity, load requirements, and courier operations, • Ability to work calmly under pressure in a fast-paced environment, • Strong leadership skills with the ability to motivate and develop a team Key Attributes • Professional, energetic, and highly organised, • Detail-focused with strong time-management skills, • Proactive and solutions-driven, • Confident working both autonomously and as part of a wider team, • Able to represent the business professionally in all client interactions

Head of Creative | Online Retailer - Home / General Merchandise | London / Hybrid | Salary up to £75k A high-growth online retail business is seeking a Head of Creative to define and lead its creative vision across a digital-first operation. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will shape how the brand looks, feels and communicates across all customer-facing touchpoints, ensuring creative output is distinctive, consistent and commercially effective. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player-manager in a scale-up environment Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing agencies, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120 TPBN1_UKTJ

Sales Representative - Roofing Based in Hanwell | Covering Hanwell & Southall and surrounding areas £38,000 - £40,000 per year The Role We are seeking a confident and charismatic Sales Representative with roofing sales experience for a leading roofing and building supplier to develop and grow trade sales through face-to-face customer meetings across the Hanwell and Southall areas. Strong local knowledge is essential. Key Objectives Build long-term customer relationships Proactively identify sales opportunities and provide effective solutions Key Responsibilities Identify, generate, and convert new sales leads Maintain and grow a structured customer database Re-engage dormant accounts and develop new business Carry out telephone and face-to-face prospecting Arrange and attend customer appointments Produce, present, and follow up on sales quotations Agree customer pricing with the Branch Manager Track competitor activity and pricing Stay informed on product developments and industry legislation Support and grow Trade Cash Sales Deliver high levels of customer service Assist on the Sales Counter when required Work in line with company policies and Health & Safety procedures Undertake additional duties as required About You Proven experience in roofing sales Outgoing, professional, and self-motivated Strong knowledge of Hanwell & Southall Comfortable working independently and meeting customers face to face if you think this is would be the right role for you, please Apply and contact Anele for more infromation (phone number removed)

Business Development Manager Account Manager Hybrid - IT Managed Services Sales Circa £40-45K Basic (Negotiable) + Car Allowance + Excellent Commission plan with realistic double OTE Near Kidderminster, Worcestershire. Commutable from Birmingham, West Bromwich, Dudley, Redditch, Bromsgrove, Worcester. Hybrid / Field-Based role. The Opportunity Applause IT are working exclusively with an established and fast growing IT solutions provider looking to appoint an a new Business Development Manager / Hybrid Account Manager to drive growth across the Midlands and M5 corridor. This is a high-impact, hybrid role combining new business development with strategic account management, ideal for a commercially driven IT sales professional who enjoys building long-term client relationships while winning new logos. You'll be supported by an experienced leadership team and technical specialists, with genuine autonomy to shape your territory and earnings. What You'll Be Doing Proactively winning new business across the Midlands and M5/M42/M6 corridor Managing and growing existing client accounts, identifying upsell and cross-sell opportunities Building and maintaining a strong, qualified sales pipeline Promoting a full portfolio of solutions including: Managed IT Support Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutionsWhat We're Looking For Proven experience in IT Account Management, IT Sales and New Business Development Background selling managed services, cyber security, standard IT solutions Strong relationship-building and consultative sales skills Self-motivated, organised and comfortable working in a field-based / hybrid role Full UK driving licence Based within easy reach of the M5 / M42 / M6 corridor What's On Offer Competitive Salary (Neg) Excellent uncapped commission scheme Car allowance Hybrid working model Supportive, collaborative sales culture Opportunity to progress within a growing and forward-thinking businessInterested? Send your CV now to find out more

?? Join Our Team as a Category Manager! Location : Uxbridge (office-based) Reports to: Category Controller Are you a storyteller with a commercial edge? Do you thrive on turning data into opportunities? Are you ready to influence some of the biggest retailers in the UK? At Pilgrim's Europe, we're on a mission to drive category growth, shape shopper behaviour, and create long-term wins for our customers — and we're looking for someone exceptional to help lead the way. This is your chance to own the category conversation, challenge the norm, and become the go-to trusted advisor for our retail partners. ?? What You'll Be Doing Dive into data and uncover the stories behind the numbers. Turn insights into clear, compelling recommendations that inspire action. Bring the shopper and consumer voice to every internal decision. Share regular category updates that get teams thinking differently and moving faster. Build strong, trusted relationships with our retailers. Influence customers with clear category vision and thought leadership. Lead total category range reviews and shape the future product landscape. Become the expert voice customers rely on to drive growth — not just for Pilgrim's, but for the whole category. Support the development of category strategies that unlock new opportunities across channel, shopper and occasion. Tailor strategies into customer-ready plans that deliver true triple wins (Category, Customer, Pilgrim's). Make category-first thinking contagious across your cross-functional team. Partner with internal teams and external agencies to bring bold ideas to life. ?? What You'll Bring Confident and engaging communication with strong storytelling flair Ability to build trusted, influential customer relationships Analytical strength and ease working with multiple data sources Curiosity, commercial awareness and a genuine love for understanding shoppers Confidence to translate insight into simple, powerful messages Passion for collaboration and driving positive change Experience Desired: 2+ years in FMCG roles Category management experience (own label or brand-led) Working with UK Grocery Multiples Experience partnering with external agencies ? Who You Are You'll thrive at Pilgrim's if you: Stay open, receptive and ready for new challenges (Availability) Respect and value other viewpoints (Humility) Deliver on commitments, even under pressure (Discipline) Lead with honesty and authenticity (Sincerity) Focus on what really matters to drive impact (Simplicity) Take full accountability and push hard for success (Ownership & Determination) You're not just a Category Manager — you're an agent of change, a champion of insight, and a driver of growth. ?? Why Pilgrim's Europe? Because here, your voice matters and your impact is real. You'll enjoy: A competitive salary with regular performance reviews Enhanced pension contributions A clear path for professional development and career progression Opportunities to influence some of the UK's biggest retailers A supportive, collaborative culture where your ideas are heard Employee wellbeing support Recognition programmes to celebrate innovation and results Access to employee savings and discount schemes ?? Ready to influence the future of the category? Apply now and take your next step with Pilgrim's Europe — where insight meets opportunity, and where you can make a real difference. TPBN1_UKTJ

KEY RESPONSIBILITIES Safety Conduct start-up safety checks on all assigned machines / assets. Understand all risk assessments and Standard Operating Procedures (SOPs) for all activities under your control. Proactively seek, raise & rectify safety risks and promote positive safety behaviours. Team No direct reports but work with the Production Group Managers to ensure the following is managed. Work cross functionally with other Process Leads to ensure optimal performance. Support the training of team members within the line you are supporting. Support priority problem solving activities within area of control. Track, record and display performance versus target of the line. Continuous Improvement Use problem solving to deal with issues that may prevent team members from completing their work to standard. Support CI project delivery. Record all information required for area of control, including time, temperature, weight, product traceability, KPIs, equipment condition etc. Run assigned area / asset / line to standard using; 5S, Work Element Sheets (WES), SOPs and other standards. Conduct layered confirmation to confirm standards are in place and effective. Use visual management to support the Production Group Manager in communicating performance. Track attainment to plan (ATP) and trigger the escalation process for any deviation in safety, quality, environment, service or throughput. Ensure that start-ups and changeovers are documented, planned, and executed efficiently to minimise cost. Ensure that poor quality is never passed on to the next stage of the process. Conduct quality checks as required. Support investigation of quality non-conformances, customer complaints or other issues. Conduct regular preventative maintenance on all machines as directed by Engineering You need to have the following : Good communication skills Listens to others and builds trust among team members and colleagues. Role model of the PART behaviours Knowledge of Health & Safety, Food Safety, Food Quality and Environment requirements. Good knowledge of machine operation and optimisation. Working knowledge of verbal and written English Passionate, adaptable individual with a Can to & hands on attitude. Shifts available are full time days between 7.00am-06.00pm and part time 5pm-11pm. This client works 7 days a week so you must be prepared to work weekends These roles are temp to perm TPBN1_UKTJ

A Financial Planning & Analysis Manager is required to join a successful business based in Hounslow. This is an opportunity to join a fast-growing, international business with direct exposure to the senior leadership team and the CFO. Responsibilities: Ownership of budgeting and forecasting processes alongside the CFO Develop consistent forecasting and reporting framework across the business Improvement and ongoing delivery of Exec Team and Board review packs, including relevant analysis, commentary and non-financial KPIs Provide ad hoc support to CFO and business Finance Directors to analyse investment opportunities and key risks Proactively work with the business to develop and improve reporting and analysis, with a particular focus on margin analysis and product profitability Cash and working capital analysis and development of long-term forecast model Review, understand and challenge business performance as part of monthly performance cycle Producing new analysis on our performance across a range of variables Proposing and implementing improvements you identify to existing analysis, helping to make them robust and repeatable Working closely with Senior Management (including the CFO) and their direct reports on a day-to-day basis, using financial information to inform them on business performance or decisions Supporting with budgeting, forecasting and long-term strategic planning across the company Demonstrating aptitude for understanding numbers and making commercial recommendations from that information Robust commercial, trend and business analysis across customer, categories & productsRequirements: Qualified ACCA / CIMA Experience in reporting and FP&A A proactive, collaborative character who demonstrates strong integrity and has the ability to apply best in class principles pragmatically based on business needs Strong systems, excel and data analysis capabilities - ideally with reporting tools such as PowerBI alongside strong excel skills Focus on continuous improvements, and enjoys solving problemsBy applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data

Job Title: Business Development Manager - Buy to Let (BTL) Location: Harrow (Fully Office-Based) Salary: £65,000 per annum Department: Originations Reports To: Head of Intermediary Relations Division: Buy to Let (BTL) About the Role We are seeking a highly driven and experienced Business Development Manager to join our BTL Originations team at our Harrow office. In this fully office-based role, you will play a key part in sourcing and developing new Buy to Let mortgage business through broker relationships and strategic networking. This is an exciting opportunity to be part of a fast-growing team within a dynamic financial institution, offering a competitive salary and the chance to make a real impact on business growth. Key Responsibilities Actively generate new BTL mortgage business in line with Bank targets. Build and maintain strong relationships with brokers and intermediaries. Promote Bank products, ensuring brokers understand lending criteria and product benefits. Act as a key account manager for assigned brokers or networks. Attend business meetings, events, and networking opportunities (including some outside of normal working hours) to drive business growth and increase brand awareness. Manage a pipeline of business, diarise leads and follow up effectively. Support brokers with the application process to ensure quality business is submitted. Introduce new brokers and networks to the Bank to increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding of BTL lending products and the wider mortgage marketplace. Comfortable with targets and experienced in exceeding them. Excellent interpersonal and communication skills. Self-starter with the ability to work independently and take initiative. Professional, strategic thinker with strong sales and negotiation skills. Familiarity with regulatory guidelines (FCA, AML, etc.). Collaborative mindset with ability to work cross-functionally with underwriting, credit, and intermediary teams. Who You Are You are a confident and proactive sales professional who thrives in a target-driven environment. You understand the BTL mortgage market and have existing relationships with brokers and networks. You're motivated by success, take pride in delivering exceptional service, and are ready to be the face of the Bank in a competitive space. What We Offer £65,000 annual salary Full-time, permanent role Office-based in Harrow (Monday to Friday) Opportunity to grow and shape the BTL lending proposition of the Bank Work within a supportive and ambitious team environment How to Apply If you're ready to take your career in BTL lending to the next level, we'd love to hear from you. Click Apply Now

My job Quality Systems Administrator (Maternity Cover) Location: Windmill Lane Contract: Fixed term contract To develop and maintain site Quality Management System to ensure compliance to codes of practice, best practice guidance, regulatory and legislative requirements are met. Deputizing for Quality Systems Group Leader (as required), driving the Technical Systems function and working collaboratively with the Quality Manager, QT, PSQLs and other functions. Responsibilities: Administration of the site QMS/FSQMS to provide a robust, practical and reliable platform of conformity that supports all operations. Trending of KPI trending and performance improvement plans - utilizing trends to identify and support sustainable change management. Regular review of the Pilgrims Europe supplier assurance systems, to ensure up-to-date compliance. Conduct internal audits in line with the internal audit schedule that delivers compliance with legislative, BRC, group technical and customer policy requirements. Review and maintain a robust system to record and close out corrective actions arising from internal audits, or process improvements. Ensure compliance of new processes and products within the HACCP system. Document control of the QMS within the operations. Gain a thorough understanding of current Pilgrims Europe computer systems (e.g. SAP, Innova) and how they could best be utilised by the technical function. Liaise with customers/third parties for any issues relating to technical systems/complaint management. Involvement in external audits and group technical audits. To support in customer complaints investigations and administer responses to the customer. Provide support for the technical systems team, deputising for the Quality Systems Group Leader where appropriate. Undertake projects and trials as directed, supporting the technical development. The job holder has a responsibility to create a culture of awareness of, and commitment to the highest standards of food quality, safety & legality and as such they must lead by example. The job holder is responsible for actively encouraging all staff to immediately report any quality or food safety issues, assign reward for doing so (using the STAR Awards process) and must be seen to take visible action and give feedback to the reportee on actions taken to address the raised issue. The job holder will be required to support the site food safety and quality management systems through active engagement in the site HACCP team, internal and external audit programmes and the proactive use of the internal/external system. The job holder shall attend the necessary meeting, deputising for the QAM/QSGL where appropriate. They shall be involved in achieving the clauses in the departmental pillar books and the management pillar books. Skills & Knowledge: Have the confidence and professionalism to work in this customer and auditor facing role. Strong analytical skills - utilizing the full capacity of Microsoft excel/powerpoint or similar business applications. Adopts a hands-on approach, fully recognizing and a proactive presence in production areas is a requirement of this role. Similar experience such as a QA / Technical Administrator / Auditor role within a FMCG environment. Comfortable and knowledgeable on food manufacturing operations. • Auditor trained, or of this calibre with aspiration for Auditor. Influence/relationship builder - able to achieve objectives through building effective relationships with others / other departments. Confident/Assertive - has strength of personality to drive others to delivery or challenge standards/situations. Team player, able to work effectively within a team Strong trending and problem solving skills Qualifications: Relevant degree desirable but not required, or equivalent experience demonstrating technical awareness. Food Safety Level 3 HACCP Level 3 Internal Auditing Certification (desirable) The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership TPBN1_UKTJ

Junior Business Development Manager - Buy to Let Location: Harrow (Fully Office Based) Salary: £45,000 per annum Contract: Full-time The Role We are seeking a motivated Junior Business Development Manager - Buy to Let to support the growth of our Buy to Let mortgage proposition. This is an excellent opportunity for an ambitious individual looking to develop a career in mortgage business development within a fast-paced originations environment. Working closely with senior stakeholders, you will help source, promote, and grow Buy to Let mortgage business while ensuring a seamless end-to-end experience for brokers and customers. Key Responsibilities Work closely with the Senior Business Development Manager / National Accounts Manager to deliver a high level of service to brokers and encourage placement of Buy to Let business Self-generate new Buy to Let business through proactive networking and relationship building Achieve individual and team sales targets through active participation in sales management activities Build and manage strong broker relationships, keeping them informed of products, lending criteria, and key features Arrange and attend business meetings, events, and networking opportunities to promote brand awareness and identify new sales opportunities Undertake networking activities during and outside normal working hours where required Support key account managers with mortgage clubs and broker networks as appropriate Manage the business pipeline effectively, diarising and following up on leads Support brokers with case submissions and ensure high-quality business is placed Introduce new brokers and networks to expand market presence Ensure full compliance with internal policies, procedures, and regulatory requirements Carry out appropriate administration, monitoring, reporting, and stakeholder communication Set and manage broker and customer expectations to encourage repeat business Undertake any additional responsibilities as delegated by line management Key Skills & Competencies Strong relationship management and business development capability Proven interest or track record in sales Familiarity with the mortgage marketplace, particularly Buy to Let Experience building a client base through internal and external networks Ability to liaise effectively with stakeholders including Product, Underwriting, Credit Administration, Intermediary Delivery, and Servicing teams Person Specification Effective business development and proposal skills Self-motivated with the ability to work on own initiative Excellent interpersonal and communication skills Strong organisational, tactical, and sales skills Entrepreneurial mindset with a collaborative approach Comfortable working in a changing and evolving environment TPBN1_UKTJ

A global healthcare company is recruiting a National Account Manager to take full ownership of key UK national retail accounts, including major supermarket and pharmacy chains. The role will manage and develop accounts such as Sainsbury’s, Morrisons, Tesco, and Boots, driving commercial performance, distribution growth, and long‑term partnerships at a national level. While strategically focused, the position also requires regular customer and store visits to support execution. Key Responsibilities * Manage and develop national accounts across UK grocery and pharmacy retailers * Lead national‑level negotiations on pricing, promotions, and commercial terms * Build and deliver joint business plans to drive sales and distribution growth * Own P&L, forecasting, and budget management for assigned accounts * Work cross‑functionally to ensure effective delivery of agreed strategies Experience & Skills * Proven National Account Management experience within FMCG * Direct experience managing major UK national retailers such as Sainsbury’s, Morrisons, Tesco, or similar * Strong commercial, analytical, and negotiation skills, including P&L ownership * Confident Excel user * Full UK driving licence and willingness to travel Other Details * Job Title: National Account Manager * Salary: Competitive (dependent on experience) + up to 15% annual bonus * Annual Leave: 25 days * Car Allowance: Provided * 3days Working From Home available

Collins Property Recruitment is recruiting for an award-winning block management company that is seeking an experienced Block Manager to take ownership of a diverse portfolio of residential blocks and estates across London and the Home Counties. This is a pivotal role within the business, suited to a confident Block Manager with proven experience managing High-Risk Buildings (HRBs), strong client-facing skills, and a genuine commitment to delivering outstanding customer service. A full UK driving licence and access to a vehicle are essential due to regular site visits. The Role: Acting as the main point of contact for a portfolio of residential blocks, including HRB sites. Carrying out regular site inspections, producing reports, and ensuring actions are completed. Chairing Directors meetings and AGMs, providing clear technical and regulatory guidance. Managing risk, compliance, and building safety obligations, with particular focus on HRB requirements. Building strong, long-term relationships with Directors, residents, and key stakeholders. Skills & Experience: Proven experience in block management, including hands-on HRB/Building Safety Act compliance. Strong written communication skills with high attention to detail. Excellent time management, organisation, and prioritisation skills. Strong numeracy and confidence working with service charge budgets and financial data. Competent IT skills; experience with block management software is highly desirable. Commercially aware with a professional and adaptable communication style. Requirements: Minimum 2 years experience in block management. At least 1 year of managing your own portfolio. Demonstrable experience managing High-Risk Buildings (HRBs). Full UK driving licence and access to a vehicle. Undergraduate degree (preferred). Whats On Offer: Salary up to £45,000+, depending on experience and negotiable. Hybrid working. Opportunity to join an award-winning, highly regarded block management company. Autonomy over your portfolio with strong internal support. Career development within a forward-thinking and quality-driven business. If youre interested in the Block Manager position and you possess the required skill set, then apply now. Should you have any further questions, contact Zamir Wheeler at Collins Property Recruitment. Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them! TPBN1_UKTJ

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story! TPBN1_UKTJ

Job Title: Contract Support Administrator Contract: Permanent Salary: £34,000 per annum Location: Heathrow Office Working pattern: Hybrid – 3 days office / 2 days WFH Reporting to: Admin Manager / Contract Manager About the role We are looking for a proactive and organised Contract Support Administrator to provide high-quality administrative support within a fast-paced Facilities Management environment, supporting operational delivery and compliance. Key responsibilities Manage compliance and reactive job administration for assigned buildings Monitor and schedule PPMs, ensuring SLAs and KPIs are achieved Produce weekly and monthly compliance and performance reports Book engineers and specialist subcontractors and confirm attendance Ensure RAMS, statutory certification and subcontractor compliance documentation are in place Manage reactive jobs, shared inboxes and customer portals within SLA Keep systems updated and customers informed through to job completion Prepare quotations, place orders and support extra works and projects Manage WIP and liaise with the finance team Attend customer meetings when required About you Previous FM administration experience Good understanding of finance and WIP Highly organised with excellent attention to detail Strong communication skills Able to prioritise, work independently and take ownership of tasks

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers. What will you be doing? As a Field Manager , youll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progressdriving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated. This role is remote with regular travel across South West London area , giving you flexibility while staying connected to the field. Youll be responsible for: Leading and coaching your team to achieve productivity, quality and customer performance targets Driving safety compliance and conducting audits Managing engagement through regular check-ins, team briefs and development sessions Addressing underperformance and ensuring adherence to processes and standards Collaborating with stakeholders to align operational delivery with business strategy Supporting wellbeing and inclusion, ensuring every team member has a voice This is more than a leadership roleits an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment. What youll bring Proven experience in people leadership, ideally in field or operational environments Strong organisational and coaching skills Confidence in decision-making and problem-solving A proactive, assertive approach with a passion for results Ability to build engagement and foster an inclusive culture Whats in it for you? We offer a broad range of benefits designed to support your life in and out of work: Matched or contributory pension scheme Online GP service available 365 days a year Employee assistance programme and wellbeing support Access to thousands of retail discounts via My Rewards portal Cycle to work and salary finance schemes Enhanced leave policies for maternity, paternity and adoption Reward and recognition programme 22 days annual leave plus bank holidays increasing with the length of service About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-SZ#LI-RemoteINDSTA . TPBN1_UKTJ

Scania GB Parts Advisor – Heathrow Working Hours: Below Shifts available: 07:00 – 16:00 and 1 in 4 Saturdays 07:00 – 12:00 08:00 – 17:00 and 1 in 4 Saturdays 07:00 - 12:00 09:00 – 18:00 and 1 in 4 Saturdays 07:00 – 12:00 Salary starting from £32,479 per annum plus an excellent benefits package, including: In-house training provided to support career progression • 25 days holiday + public holidays which increases with service • Competitive employer pension • Discounts on major retail outlets, including groceries • 4x basic salary life insurance • Eligibility to receive an annual ‘Company Success Payment’ We have an exciting opportunity for an organised and customer focussed individual to join our Heathrow branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues. Key Responsibilities: • Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met. • Liaise with suppliers to ensure parts are ordered in line with operational needs. • Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly. • Assist in controlling optimum stock profile for the branch. • Proactively undertake and oversee stock checks. If you are interested in this exciting opportunity, please apply today. Closing date: 09/01/2026 Please note, the closing date for this role is subject to change pending volume of applications. Interview Date : 8th / 9th January 2026 Next steps: 1. If you like the sound of this position, please apply today. 2. A member of the Scania Recruitment team will contact you to discuss your application. 3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

About The Role: HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Twickenham Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £51,400. Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Commercial Manager £72,000 West London Hybrid / Field-Based (min 2 days per week on site) Fixed term contract 12 months A leading UK food manufacturer supplying major Grocery retailers is looking for an experienced Commercial Manager for a 12 month maternity cover role. This is a great opportunity to manage high-profile retail accounts, support new product launches and drive commercial growth in a fast-paced environment. The Role ·Manage and develop relationships with key Grocery customers ·Oversee daily account operations, promotional plans and NPD calendars ·Resolve issues quickly to maintain excellent customer service ·Monitor and improve account profitability ·Prepare product submissions and support customer meetings ·Work closely with NPD, Technical, Operations and Marketing teams ·Identify new business opportunities within Grocery ·Carry out regular store visits and competitor reviews Working Pattern ·Hybrid role ·Minimum 2 day per week on-site in West London ·Regular travel for customer meetings and store visits ·Remaining time can be home-based from time to time About You ·Experience working with UK Grocery retailers ·Strong communication and stakeholder management skills ·Proven ability to launch products into retail ·Commercially aware with a collaborative mindset ·Proactive, organised and confident presenting to customers ·Degree or equivalent experience Excellent benefits package About the Employer A long-established, innovative food manufacturer supplying major UK retailers with high-quality, market-leading products. Known for strong growth, a fast-moving environment and a collaborative culture

Contract Opportunity We're looking for a commercially driven Key Account Manager to manage and grow a portfolio of international and local retail accounts across EMEA. This is a high-impact role where you'll own customer relationships end-to-end, lead annual negotiations, and deliver sales and profit targets through best-in-class execution. If you thrive in a fast-paced, international environment and enjoy combining strategic thinking with hands-on account management, this role offers real scope to influence growth across multiple markets. Key Responsibilities Own and deliver sales, profit, and forecasting targets across your account portfolio Develop and execute annual account business plans aligned to brand and commercial strategy Lead customer negotiations, managing pricing, promotions, investments, allowances, and variable margin Build strong, trusted relationships with retailers, distributors, and internal stakeholders across EMEA Analyse sales performance, customer profitability, and market trends to identify growth opportunities Execute retail strategies including range alignment, promotions, and new product launches Oversee forecasting accuracy, stock management, service levels, orders, and invoicing Ensure SOX compliance, accurate documentation, and robust KPI reporting Support and shape the EU distributor strategy, identifying new routes to market and expansion opportunities Skills & Experience Proven experience as a Key Account Manager within Retail, FMCG, or Entertainment (or similar) Demonstrated success in negotiation and annual customer agreements Experience working with mass/value retail is a strong advantage Highly analytical, numerate, and comfortable working with sales and performance data Excellent relationship-builder with the ability to influence senior stakeholders Fluent English required; German is a plus