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Job Title: Deputy Renewals Manager Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £37,800 per year, Band F, Level 3 Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation. Contract: Permanent About the Role: This role sits within a young, diverse team united by a strong commitment to excellent customer service. As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support. What you'll do as a Deputy Renewals Manager: Lead and motivate a telephone-based renewals team to deliver high-quality customer service Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance Coach and performance-manage team members, acting as first point of escalation Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy Build strong relationships with charity clients and identify opportunities to retain and grow business What we're looking for as a Deputy Renewals Manager: Experience in commercial insurance and insurance broking Leadership or supervisory experience within renewals or existing business Strong knowledge of FCA regulation, TCF and compliance requirements Confident communicator with excellent customer service and complaint-handling skills A proactive approach with the ability to drive performance and commercial results Benefits We're proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days' holiday, rising to 32 days after 2 years' service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary For a full list of our benefits, click here. Closing date for applications : 23:59 Sunday 15th March 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. TPBN1_UKTJ

Business Development Manager (BDM) We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there,£53k OTE and we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong

Resident Liaison Officer (RLO) Permanent Position | Property Services Location: Manchester Salary: £30,160 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Manchester. This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of £30,160 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight

Sales Manager UK - Food Equipment - Global Market Leader (Extruded Food Technologies) *Previous relevant experience is essential - candidates must be selling high speed automation solutions to Food Manufacturers (or similar). Candidates without experience will not be considered. This is a UK-wide role and can be based anywhere in the UK (North preferred) We are looking for a strategic and proactive Sales Manager UK - EFT to drive sales growth and customer value across a defined region. This role is essential in building and managing a strong opportunity pipeline, qualifying high-potential leads, and guiding customers throughout their buying journey—from awareness to solution implementation and long-term satisfaction. Key Responsibilities Develop and execute regional business plans to achieve order intake and profitability targets. Map and manage the full customer journey—from early awareness and solution exploration to purchasing decision and after-sales support. Use CRM tools to manage the full sales process: from lead capture and opportunity qualification to forecasting and deal closure. Proactively build and manage a robust sales pipeline through structured prospecting, market intelligence, and early engagement with potential customers. Develop and deliver technical and sales presentations in collaboration with BU teams, ensuring a unified, one-team approach Work closely with marketing, technical teams and regional offices to implement route-to-market action plans Improve gross margin development through strategic pricing, value-based selling, and technical differentiation. Support application and product development projects by sharing customer insights and market trends. Coordinate internally with technical, project management, and product teams to ensure seamless handover and execution. Collaborate with Business Unit during contract negotiations including terms and conditions and pricing Utilises customer feedback to drive innovation and process/product development with the relevant administration/engineering function Conducting market research and analysis as well as collate information regarding market pricing and expectations Act as link between country and BU, championing the needs of both as in a cohesive and collaborative way Work with marketing teams to develop brand awareness opportunities, networking within industry and participating at trade shows Your Profile and Qualifications Degree in Engineering (e.g. Chemical or Mechanical), Food Science, Business or equivalent experience Extensive experience in international B2B sales, preferably in food processing plants, food machinery, or industrial automation. Experience in selling custom engineered equipment and integrated process lines to the EFT industry Some prior knowledge of one or more of the following application areas would be beneficial: Pasta Lines - Pet Food Lines - Snack Pellet Lines - Breakfast Cereal Lines Strong application and process knowledge, with the ability to handle complex technical sales situations and multi-stakeholder engagements. Proven ability to build and manage a sales pipeline, qualify leads effectively, and convert prospects into long-term customers. Deep understanding of customer buying behaviour and ability to tailor approaches across various stages of the customer journey. Strategic thinker with solid business acumen, negotiation skills, and experience in developing and executing go-to-market strategies. Demonstrated ability to manage agent networks, key accounts, and internal cross-functional teams. Good interpersonal skills and work well in a team setting as well as independently as required. Must be willing/able to travel to visit customers, potential clients, trade shows and industry functions require approximately 60-80% travel Our Client is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to the businesses success – come and join them! We can offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. Please apply in writing with an up to date CV - we look forward to hearing from you

Mechanical Project Engineer / Senior Mechanical Project Engineer - MOD Scheme - North West - up to £95k ALL IN (inc £17k tax Free Subsistence Package) • MOD Scheme (Security Clearance Required), • Location: Northwest England, • Job Type: Permanent, • Salary: Competitive + Car / Car Allowance + Flexible Benefits Overview A leading UK engineering and construction services contractor is seeking a mechanically biased Senior Project Engineer to join a major MOD scheme based in the noth west of England. You will play a key role in leading delivery of your workstream, ensuring activities are engineered to specification and delivered safely, profitably, and to customer satisfaction. This is a permanent staff position. Security requirement: Candidates must have security experience and be able to obtain Security Clearance once in post. Key Responsibilities • Embed a safety-first culture, ensuring safe delivery across all site activities., • Support pre-commencement activities to maximise opportunity, efficiency, and profitability., • Review and manage scope of works to ensure accurate delivery of customer requirements., • Lead identification of project risks and opportunities, owning mitigation/enhancement within your control., • Ensure engineering solutions are procured and delivered to financial and commercial objectives., • Provide accurate, timely progress reporting to the Project Manager and Commercial Lead., • Manage subcontractors (where applicable) and coordinate delivery on-site., • Lead and motivate project team members to meet programme and performance objectives., • Build and maintain strong client relationships., • Ensure effective project close-out, meeting customer requirements and maximising profitability. Scope of Works This project forms part of a wider site redevelopment and upgrade, including delivery of mechanical services within new buildings. The scope includes, but is not limited to: • Chilled water systems., • Ventilation systems., • Associated mechanical building services works to support the broader estate redevelopment. What We’re Looking For To succeed in this role, you will have proven experience delivering mechanical installations within a construction environment and demonstrate capability in a similar senior engineering role. Essential: • Industry-recognised mechanical trade or professional qualification., • Proven experience on high-value mechanical building services projects., • Demonstrable security experience in controlled/secure environments., • Ability to obtain Security Clearance (post-appointment). Benefits A strong package designed to support wellbeing, development, and flexibility, including: • Car / Car allowance, • Salary sacrifice car scheme (Hybrid/Electric vehicles), • Pension with a leading provider and up to 8% employer contribution, • Personal wellbeing and volunteer days, • Private medical insurance, • Free 24/7/365 Employee Assistance Programme (including counselling and legal advice), • Flexible benefits such as dental insurance, gym membership, travel insurance, Give As You Earn, tax-free bikes, • Personal development programme, • Mobility packages for staff working away from home (50+ miles) - circa £17k per annum TAX FREE. If this position is of interst please apply today! Keywords - Mechanical Manager, Mechanical Project Engineer, Senior Mehanical Project Engineer, Mechanical Lead, Mechanical Engineer, Mehanical Engineering Manager. Mechanical PE. Project Engineer

Technical Incident Manager - Birchwood £26,000 * Mon-Fri Hybrid Working (3 days in office / 2 days WFH) * 35 hrs per week Are you the go‑to person for anything car‑related? Love problem‑solving? Thrive in a fast‑paced, customer‑focused environment? We're looking for a Technical Incident Manager to join our client's team in Birchwood and be at the heart of their warranty claims process. What You'll Be Doing As the Technical Incident Manager, you'll: Assess and process mechanical breakdown warranty claims Deliver top‑tier service to customers, dealer partners and repairers Build strong relationships with main dealer workshops and repair centres Keep documentation accurate and complete Support continuous improvement across the claims process Help maintain a positive, collaborative team culture What You'll Need Solid knowledge of how cars work (general understanding of vehicle mechanics & parts) Confident with MS Office and general PC skills Strong communication, problem‑solving and teamwork skills Ability to stay calm, professional and customer‑focused Bonus points if you speak French or German! ⏰ Working Hours Rotating monthly shifts: 8am-4pm 9am-5pm Includes a 1‑hour lunch + 10‑minute breaks morning and afternoon. The Hiring Process 3 stages, including a Technical Exam-we want to see your automotive know‑how shine. Benefits Package Death in Service: 4× salary from day one Critical Illness Cover: 2× salary from day one Private Healthcare after 6‑month probation Employee discount on warranty products after 6 months Auto‑enrolment pension (5% employee / 3% employer) after 3 months 25 days holiday, rising to 27 with service Birthday day off + holiday buy scheme Enhanced Maternity & Paternity 1‑month notice period after probation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Business Development Manager (BDM) TUNAP (UK) Limited inspires customers and employees with innovative developments and solutions based on chemistry for the automotive industry and we are now looking for a Business Development Manager to join us in the North East. The successful Business Development Manager will be responsible for: * Selling TUNAP products to existing customers * Introducing the TUNAP product range to new customers * Providing technical support at customer workshops and constructor premises * Promote TUNAP profit centres, problem-solving chemicals and workshop consumables to the automotive aftersales market * Visiting independent garages and main dealers, conducting some basic training and supporting their workshop & reception staff The Business Development Manager will have: * Excellent communication skills * Full driving licence * Valid passport as you may be required to attend training sessions overseas * Right to work in UK Why work for TUNAP: * Competitive Basic Salary, plus additional Uncapped Monthly Bonus Structure/6-Monthly Incentives * Company car * Company events * Company pension * Full training on the entire product range If this Business Development Manager role is of interest to you, please click apply below

Are you an experienced sales professional with a strong technical background in Personal Care, HI&I or related chemical industries? We're looking for a dynamic Territory Manager to drive growth, build lasting customer relationships, and represent a leading supplier of speciality ingredients across a defined UK North territory. About the Role As Territory Manager, you'll take ownership of sales performance across your region, managing a defined portfolio of customers and products. You'll act as the key link between customers, internal teams, and supplier partners, delivering exceptional service, strategic insight, and profitable results. Key Responsibilities Achieve agreed turnover and profitability targets across your territory. Maintain deep knowledge of market trends, customer needs, and competitor activity. Build strong, collaborative relationships with customers, internal colleagues, and supplier partners. Prepare regular sales reports, forecasts, and performance updates. Develop and deliver territory plans, ensuring efficient coverage and consistent customer contact. Produce detailed visit reports, manage CRM data, and ensure timely follow-up on quotations, samples, and projects. Provide insight on pricing, volume allocation, and opportunities to optimise profit. Deliver presentations at customer meetings, events, and industry exhibitions. Support strategic planning by sharing customer insights and market intelligence. Organise joint customer visits with supplier partners and provide regular account updates. Uphold the highest standards of business ethics and represent the company professionally at all times. Plan weekly itineraries, maintain an up-to-date opportunities pipeline, and manage expenses in line with policy. Occasional weekend travel for customer visits or product training may be required. About You Essential Experience & Knowledge: 7+ years' experience in a customer-facing commercial role within the UK Personal Care, HI&I or related scientific/chemical sectors. Proven success managing territories, customer relationships, and sales performance. Essential Skills: Strong communication: verbal, written, and presentation. Effective negotiation and consultative selling skills. Strong problem-solving ability and commercial awareness. Confidence with planning, budgeting, and reporting. Solid IT, organisational, and project management skills. Self-motivated and able to work independently. Qualifications: Degree in Chemistry or a related scientific discipline - or equivalent industry experience. Full, clean UK driving licence. Desirable: SCS Diploma. If this is of interest, do not hesitate to apply with an up-to-date copy of your CV; for further information reach out to Rebecca Tilston @ smart4chemicals

Our Client, a reputable family run business based in Lancing, West Sussex are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day. You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management. Responsibilities: Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs. Attend and participate in management meeting with the senior management team. Handle and resolve any issues/grievances/conflicts/problems with operations staff. Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates. Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation. Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business. Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department. Liaise with IT support providers and members of staff to resolve any hardware or software issues. Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers' sales representatives. Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required. Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required. Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required. Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers. Organise regular servicing and maintenance of plant, equipment and machinery Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company's motor fleet Organise/manage refurb/alterations and maintenance work to the premises Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal.Requirements At least 3 years' experience working as Operations Manager or similar role and part of a Senior Management Team Experience managing a team with great leadership/management skills Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial Attention to detail and an excellent problem solver Strong organisational skills Good negotiator Ability to analyse data & make decisions Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc.Benefits Salary- £55,000- £70,000 depending on experience Profit related bonus scheme 28 Days annual leave increasing with service Onsite parking Free lunch every other week Onsite parking Pension IND25

Customer Relationship Manager Tarring Manor, Worthing - Competitive Pay 75 Bedded Residential and Dementia Care Home Full time; 40hrs per week At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members. Our mission is simple yet profound: to make each home the best possible place to live and work. We believe in fostering a family-like environment where everyone feels valued, respected, and cherished. Every resident is unique, and so is their care. Join us in delivering personalised support that meets the diverse needs and interests of our residents, always with their comfort and happiness in mind. Why Join Us? Professional Growth: We are committed to your career development and offer continuous training and opportunities for advancement within the social care sector. Supportive Environment: Be part of a team that values empathy, dedication, and professionalism. Perks: Competitive salary and benefits package including bonus / commission. Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities. A supportive and inclusive work environment. Free DBS & Blue Light Card High street discounts Employee assistance program for personal and professional support. Job introduction Responsibilities As a Customer Relations Manager, youll collaborate closely with the Home Manager to develop tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. Your sales and marketing expertise will be essential in driving occupancy in our Homes. From planning and executing external events to creating and distributing marketing materials and social media content, youll showcase and enhance the benefits of Caring Homes, positioning us as the preferred choice for future residents. Ideal Candidate A heart full of empathy and a genuine desire to make a difference. Proven experience in business development, sales, or a similar role, preferably within the healthcare industry but not essential. Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships. Ability to work independently and as part of a team. Proficient in Microsoft Office and CRM software. A passion for working with the elderly and enhancing their quality of life. Join us in creating a place that truly feels like home for our residents and our team members alike. Apply now and become part of our caring family! ANC TPBN1_UKTJ

CRM Product Manager We are looking for a CRM Product Manager to help shape and evolve our sales and service platforms. SAP C4C is our current core CRM, however experience across other CRM and customer platforms is highly valued. This role suits someone with strong functional knowledge who enjoys working closely with business teams to improve customer and colleague experiences. We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. What the role will be doing : Translate needs from the wider organisation into clear functional designs and prioritised product outcomes. Shape solution options that support Yell’s sales processes, service workflows, and customer interactions, within the current C4C environment and beyond where appropriate. Work closely with configuration specialists across SAP C4C, shaping screens, layouts, business roles, and related UI settings. Act as product owner for agreed CRM capabilities, managing backlogs, refinement sessions, and release planning. Support integration work across C4C, middleware, and internal systems. Produce functional documentation for development teams and review delivered changes. Define test scenarios and support UAT with business stakeholders. Contribute specialist input during discovery, planning, and pre-sales discussions. Support releases, investigate issues, and keep documentation up to date. Build reports and dashboards that reflect commercial and service priorities. Work with stakeholders across the UK to explain solution choices in straightforward terms. Skills we would like you to have: Demonstrable experience working in CRM functional or product roles, with SAP C4C as a current or recent platform. Experience contributing to end-to-end CRM delivery across Sales or Service domains. Working knowledge of end-to-end CRM processes across sales, service, and fulfilment. Understanding of common CRM integration patterns, including experience with SAP Cloud Integration, PI, or equivalent middleware. Experience working with product teams, or performing product ownership activities such as backlog management and prioritisation. Clear communication style suitable for both business and technical audiences. Structured approach to analysing problems and requirements. Ability to work effectively in a mixed discipline environment. Why Join Us? • Competitive Earnings, • Perks & Benefits: Employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit

The role: Workplace Experience Manager (WEM) - Client - (url removed) The purpose of our Workplace Experience Manager role is to act as the key catalyst in delivering, as an individual and through their team, an exceptional workplace experience and is focused on the entire workplace journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Developing and driving an enhanced culture of service excellence within the client location in order to enhance the brand to internal and external stakeholders. Monitor successes of the workplace experience and positively shape and adjust to meet the client's needs then proactively anticipate all stages of the customer journey. Ensuring financial and operational commitments are met and exceeded across your building. This role reports into a Contract Manager. Key responsibilities are as follows: To ensure the smooth management of all services within the designated client building and to ensure the Workplace Services teams deal effectively with all business user/client requests and enquiries and exceed expectations in all areas of the client facing operations. Deliver exceptional integrated facilities management service across FoH/Reception and lead the team to collectively; meet and greet, room set-up, replenish consumables, ensure vending is stocked, monitor cleaning standards, reception desk cover over breaks and holidays, escalations to landlord, fire risk assessment reviews, manage waste, ensure fire marshals are in place, car parking - management of client spaces, provide site passes and inductions to colleagues, Wayfinding screens updated, capture faults and log on landlords system and act as a host checking whether colleagues/customers need any help. Provide leadership to ensure that contractual commitments are met and exceeded. An understanding of finance and management of P&L for the operations, ensuring a cost-efficient service in all areas (without impeding the client experience). To work alongside the strategic partners to ensure a comprehensive client experience combined with an enhanced service delivery. To manage and ensure a world-class Front of House service to welcome clients, visitors, colleagues and business partners during the agreed operating hours. To ensure that the hosts are fulfilling their 'floor manager/ambassador' responsibilities; ensuring that internal meeting rooms, printing bays, kitchen & client/colleague areas, bathrooms are fully functioning, clean, tidy and well cared for - consistently across the building. Thereby enabling building users to focus on their core business. To ensure there is a pleasant and positive working environment for the business users with hosts who are available and accessible within the building. To build relationships with Senior clients - staying close to their work-related needs and to arrange meetings as required to showcase new/innovative service improvements. To be proactively visible in all areas of the building (client and colleague space). To communicate effectively and appropriately - using verbal and written channels in both proactive and reactive instances with colleagues, clients the client experience team and all other stakeholders Working with other managers on the account and within your Business Unit to ensure collaborative development of the business, effective teamworking, and best practice ensuring national consistency. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with customer contacts and CFU's. Build a robust succession plan for the building, using management development programmes and local development activities to ensure ready and able candidates are available at all times. Provision of leadership guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Person Specification: Previous facilities management experience, ideally in a customer experience role with events/hospitality experience. Excellent motivational and influencing skills, with high levels or personal integrity. Organised, able to prioritise and deliver within high pressure, business critical environments. Ability to balance strategic thinking with tactical delivery for client satisfaction. High degree and knowledge reference of Health and Safety legislation. Experienced Workplace Experience Manager. Ability to manage conflict and crisis situations effectively with diplomacy and sensitivity. Able to demonstrate an empowering and inspiring leadership style. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion

This growing, education-led business supports health professionals and professional services businesses looking to build commercially sustainable, values-driven organisations. Client Details Through online programmes and a paid membership model, the business provides practical education, systems and ongoing support to customers operating Globally. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Customer Success sits at the heart of the operating model. It is not a reactive support function, but a proactive, commercially minded capability focused on engagement, retention, membership growth and long-term customer value. The Customer Success function already exists and has evolved over time. The business is now entering a rebuild phase, with the opportunity to strengthen foundations, refine customer journeys and put scalable systems in place to support continued growth. Longer term, the ambition is to build a large, engaged global community of professional customers with a strong sense of identity, trust and shared purpose. Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. A core focus of the role is improving how customers move through the ecosystem: supporting one-off customers to see the value of membership, and ensuring members engage fully with the broader range of products, services and community resources available to them. The role combines hands-on delivery (including inbox and chat-based customer interaction where required) with strategic redesign, focusing on customer journeys, success frameworks, engagement models and internal coordination. The role works closely with Marketing, Education, Technology, Production and Operations to ensure customers don't just purchase - they understand, apply and benefit from what they've invested in. This is a hybrid role, with three days per week based in Holmes Chapel. Key responsibilities Customer journey and onboarding Own onboarding across memberships and one-off programmes Reduce time-to-value by making next steps, outcomes and success paths clear Design and embed structured success plans, milestones and touchpoints Value, engagement and outcomes Translate customer activity and usage into meaningful outcomes Identify early signs of disengagement or churn Create simple indicators of customer health and success Retention, growth and conversion Proactively reduce churn through structured engagement Improve conversion between one-off customers and ongoing memberships Support renewals and expansion in a way that feels consultative and value-led Voice of the customer Capture insight, feedback and friction points Turn qualitative insight into clear, prioritised input for internal teams Represent customer needs internally with confidence and clarity Internal coordination and delivery Maintain clear ownership, actions and timelines across teams Ensure strong handovers between Marketing, Tech, Education and Support Bring structure, momentum and accountability to customer delivery Systems and scalability Maintain CRM hygiene, success playbooks and onboarding frameworks Help define metrics that reflect genuine customer health Leverage automation, AI and SaaS tools to enhance service delivery Profile Core experience and capabilities Experience in Customer Success, Account Management or a similar customer-facing role (in a Saas, Education or similar background) Strong commercial awareness, with an understanding of retention, lifetime value and growth Experience improving or rebuilding existing customer-facing processes or functions Strategic thinker who prioritises impact over activity Calm, decisive and comfortable operating with ambiguity Clear communicator able to align stakeholders and manage challenging conversations Confident using CRM and workflow tools Nice to have Experience in a scaling or fast-moving SME Exposure to memberships, subscriptions or online communities Experience working with remote or international teams Familiarity with metrics such as NPS, CSAT or customer health scoring Interest in professional education, services or membership-based models Knowledge of AI-driven customer support tools Exposure to direct-response or funnel-based environments Job Offer What's on offer Salary: £45,000-£50,000 per annum (DOE) 28 days' holiday plus bank holidays, plus your birthday off Hybrid working (3 days per week in the office) Company pension Flexitime around core hours (10am-4pm) On-site parking at a stunning office A collaborative, high-energy team with a strong sense of purpose The opportunity to rebuild and shape a critical function

Rocasa are looking to recruit New Homes Sales Advisor covering 3 sites in Manchester, paying up to £32,486 per annum plus benefits working : Weds- Sunday (phone number removed)pm. Duties of the role : Sell all plots available and the services that are offered by the panel mortgage broker and panel solicitors directly to customers while following standard protocols. Negotiate with customers to ensure the best sales outcome for the business. May also involve providing back-office support to a sales team. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to customers; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities will include dealing with complex queries and investigating and resolving customer problems to ensure that customers are kept fully and regularly informed of the progress of their purchase. Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities. Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts. Maintain an accurate representation of sales pipelines, plots available and forecast within CRM systems. Develop knowledge and understanding of policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure. Collect market data and maintain a database of market intelligence and competitor activity to support the marketing and sales planning process. Prepare moderately complex documents required for the reservation process using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarising data for reports through the reservation sign-off process. Use the marketing system and protocols to deliver mostly routine support services. You will need previous experience in Selling New Build Properties and ideally some knowledge of Shared Ownership

Job Title: Design Manager - Clean Water / Wastewater Salary: £65,000 to £85,000 (dependent on experience) Location: Multiple UK locations available (Manchester, Birmingham, Bristol, Cardiff, Croydon, London, Cambridge, Reading, Brighton, Leeds, Exeter) Type: Permanent | Hybrid working About the Role: Our client is seeking an experienced Design Manager to lead the delivery of projects across a major UK water consultancy framework. This is a customer-facing role where you will manage a multi-disciplinary team and work closely with technical discipline leads to ensure successful delivery across either clean water or wastewater programmes. The role will evolve in line with framework requirements and offers the opportunity to shape innovative, future-proofed solutions, embracing digital technology and mentoring the next generation of talent. About the client: Our client is a global engineering and consultancy organisation with a strong UK water presence, delivering work across the full project lifecycle - from feasibility and advisory services through to outline and detailed design. They are known for their collaborative culture, technical excellence, and long-term investment in staff development. Key Responsibilities: Manage and lead multi-disciplinary design teams across clean water and/or wastewater programmes Ensure projects are delivered on time, within budget, and to high technical standards Work closely with internal discipline leads to coordinate design delivery Provide strong technical leadership and oversight across feasibility and outline design Check and review technical deliverables, calculations, reports, and design outputs Support bids, fee proposals, and offers of service where required Build strong relationships with client teams and contribute to collaborative delivery Mentor and support junior staff and help build team capability Travel to client offices and sites as required What Our Client is Looking For: Essential: Chartered Engineer status (CEng) with a recognised professional institution Strong understanding of conventional and innovative water and/or wastewater treatment technologies Proven track record of engineering technical leadership Significant UK water sector experience delivering feasibility and outline design solutions Experience checking and reviewing technical deliverables, calculations, and reports Strong communication skills and ability to collaborate across multi-disciplinary teams Confidence in client engagement and stakeholder management Ability to support bids, fee proposals, and service offers Desirable: Experience building teams and developing junior engineers Understanding of key sustainability and treatment drivers in the UK water sector Knowledge of drivers for wastewater treatment investment in England and Wales Strong technical report writing using clear, concise English What Our Client Offers: Hybrid working with flexibility agreed between you and your manager Competitive pension contributions Life assurance and income protection Private medical insurance and health cash plan Enhanced family leave policies 33-35 days annual leave (inclusive of bank holidays), increasing with service Professional institution subscription paid Structured learning, mentoring, and development opportunities Employee ownership model and annual bonus schemes Active inclusion networks and wellbeing support Eligibility: Please note: our client is not able to offer Skilled Worker visa sponsorship, now or in the future. Applicants must have the right to work in the UK via an alternative route that does not require sponsorship. Opportunity for Growth: This role offers a clear route to broaden your leadership impact within a major UK framework, with opportunities to develop client-facing responsibility, influence technical direction, and support team growth across a long-term programme of work. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Sales Engineer / Business Development Engineer / Account Manager required for a global manufacturer based in Worthing. The successful Sales Engineer / Business Development Engineer / Account Manager will be responsible for identifying new business opportunities and will support the sales team with providing quotations and product enquiries. The successful Sales Engineer / Business Development Engineer / Account Manager will come from an Engineering sales background This is an office-based position, the successful candidate will need to live within a commutable distance of Worthing. Sales Engineer / Business Development Engineer / Account Manager Package: £40,000-£45,000 Dependent on Salary Bonus Car Allowance Generous Holiday Allowance PensionSales Engineer / Business Development Engineer / Account Manager Responsibilities: Identify and pursue new business opportunities in key markets Provide estimates, quotations, and support the sales team with product inquiries Manage and develop relationships with existing accounts Liaise with management teams to coordinate supplier and customer requests Provide technical support for projects Oversee the end-to-end procurement process, including handling Requests for Quotation (RFQs)Sales Engineer / Business Development Engineer / Account Manager Requirements: Experience in technical sales, business development, or account management within an engineering environment Ability to interpret technical specifications to source suitable products and suppliers Proven ability to generate new business while maintaining strong relationships with existing customers A relevant engineering qualification is advantageous Commutable to Worthing

Key Account & New Business Development Manager – Pharmaceutical Wholesaler We are recruiting for an experienced Key Account & New Business Development Manager to join a successful and growing pharmaceutical wholesaler operating within the shortline market. This is a commercially focused role combining new business development with key account management across the UK. The position carries national responsibility and will involve a blend of field-based sales and office-based telesales activity. Key Responsibilities Drive new business growth within the UK pharmaceutical shortline market Manage and develop existing key accounts for a pharmaceutical wholesaler Achieve individual sales targets while contributing to overall team performance Plan and implement effective sales strategies Provide regular sales reports and market feedback, including pricing trends and opportunities Work closely with internal teams to support sales and customer delivery Candidate Requirements Minimum 5 years’ sales experience within pharmaceutical shortlines or pharmaceutical wholesale Proven background in new business development and key account management Confident, analytical, and commercially driven Strong communication skills with the ability to engage at all levels Target-focused with a proactive, results-led approach Comfortable splitting time between office-based and field sales Willing to travel nationally as required Salary & Package £50,000–£55,000 per annum Car allowance National role with autonomy and clear commercial ownership This opportunity suits an experienced pharmaceutical wholesale sales professional looking to take ownership of a national shortline portfolio within a growing business

Senior Lettings Manager Location: Manchester (with travel to Sheffield & Lytham St Annes) Salary: £35,000 - £40,000 basic | OTE £45,000 - £50,000 Hours: Monday to Friday, 9am - 5pm (No weekends!)Are you an experienced lettings professional with strong leadership skills and a passion for driving results? We're looking for a Senior Lettings Manager / Head of Lettings to lead operations across multiple branches and deliver exceptional service. The working hours for this position are Monday to Friday, 9am - 5pm - no weekends. About the Role As Head of Lettings, you'll oversee the lettings function across three locations (Manchester, Sheffield, and Lytham offices). You'll manage and develop a high-performing team, implement growth strategies, and ensure compliance with industry standards. This is a fantastic opportunity for a proactive, commercially minded individual to make a real impact. Key Responsibilities Lead and motivate the lettings team to achieve targets and deliver outstanding customer service. Drive business growth through effective client acquisition strategies. Conduct property valuations and client meetings. Monitor market trends and competitor activity to identify opportunities. Maintain accurate records and provide weekly reports to senior management. Support and train team members to foster continuous improvement.Skills & Experience Proven experience in a senior lettings management role (Head of Lettings or similar). Strong leadership and team development skills. In-depth knowledge of lettings legislation and best practices. Excellent communication and negotiation abilities. Commercial acumen with a target-driven mindset. Proficiency in CRM and lettings software. ARLA Propertymark Level 3 or 4 qualification (preferred). Full UK driving licence (essential).Why Apply? Competitive basic salary with attractive OTE. Opportunity to lead a growing lettings operation. Travel between vibrant office locations. Monday to Friday hours Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Here at Growtivation we're looking for a s trategic and proactive individual to join our Operations team based in Lancing. Reporting to our Director youwill have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. What You'll Get Role Type: Full-time 42.5 hours per week + 1hour break - Monday to Friday, 7:30am to 5pm Discretionary Bonus Scheme Holiday Pension Free onsite parking Immediate start available Why Growtivation? Growtivation offers products for tradespeople in the building and landscaping industries. We are well established with a strong position in the marketplace built up over 15 years. We sell via our network of trade merchants across the UK. We believe firmly in our core values which are underpinned by a strong work ethic and individual moral integrity. As a Growtivation brand, Beauxfort is unique in the marketplace, encompassing quality and celebrating British craftsmanship through an innovative, gravel retention system, Gravelrings. You can be confident that prospective buyers will want to hear from you about the unrivalled benefits of a truly one-of-a-kind product. Growtivation is an equal opportunities employer. What You'll Be Doing Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs Attend and participate in management meeting with the senior management team Handle and resolve any issues/grievances/conflicts/problems with operations staff Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department Liaise with IT support providers and members of staff to resolve any hardware or software issues Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers' sales representatives Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers Organise regular servicing and maintenance of plant, equipment and machinery Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company's motor fleet Organise/manage refurb/alterations and maintenance work to the premises Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal What We're Looking For At least 3 years experience working as Operations Manager or similar role and part of a Senior Management Team Experience managing a team with great leadership/management skills Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial Attention to detail and an excellent problem solver Strong organisational skills Good negotiator Ability to analyse data & make decisions Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc. Location: Growtivation, Lancing Business Park in West Sussex. How to apply: Please click the link above to apply for this role. By applying for this role you give us consent to process your personal data for recruitment purposes only. TPBN1_UKTJ

Northbrook College (West Durrington), part of the Chichester College Group Evening and Weekend Site Supervisor (Bank) [NBK2554] £15.49 to £16.21 per hour Variable hours - Bank Are you looking for a flexible role that could fit around university studies or family responsibilities or that ideal part time role to earn a bit of extra money? As a Site Supervisor at Northbrook College, you will manage the evening and weekend activities across the campus, including our music and theatre facilities. This will include setting up/de-rigging of equipment, basic maintenance of equipment, cleaning and providing a reception service to welcome customers and deal with customer enquiries. This is a varied role and one you can make your own, working with customers such as performing arts groups and people from the local community. Shifts available include 8.30am - 2pm and 2pm - 6.30pm on a Saturday and Sunday, with the possibility of additional weekday evening cover. Different combinations of these shifts can be worked, including every other weekend, so please still apply if you are only able to work one or two of these shifts. There is also the possibility of working additional hours at our other campuses. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. At Northbrook, we're committed to providing a supportive and inclusive learning environment where every student can thrive. Our college is a hub of creativity, innovation, and academic excellence, dedicated to preparing students for success in their future endeavours'. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we’re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. For further information please contact (Venue and Events Manager). Closing date: 16 February 2026 Interview Date: 6 March 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. Follow ‘Chichester College Group Careers’ on

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. We are looking for someone who is customer obsessed and commercially astute, and who understands the power of goo

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. We are looking for someone who is customer obsessed and commercially astute, and who understands the power of goo

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Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

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This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

Veterinary Care Assistant - Friern Barnet.We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join us at Friern Barnet Vets for Pets!.Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art

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Infrastructure Electrical & Mechanical Team Leader.Wednesbury Depot, Potters Lane, WS10 0AR.Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you an

Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories t

Have you got what it takes to succeed The following information should be read carefully by all candidates.Eiither 7am-10pm or 8am-11pm, 3 shifts a week on a 3-week rolling rota.We are currently seeking a compassionate and reliable Team Leader to join a new residential home, providing high-quality r

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Full Time Days Position Available- Alternative Weekend Working Required.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Are you a passionate and caring individual looking for a rewarding career with excellent training and op

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Sales Operations Manager / Birmingham / RevOps / Hybrid. A sales operations manager role that will see that the company's sales agreements are correct, commissions are calculated accurately, and commercial performance data is trustworthy.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Sales and Customer Service Assistant - No Experience Required - London.