Case Handler - Customer Support & Administration Opportunity
3 days ago
Durham
Case Handler - Customer Support & Administration Opportunity! Looking for a customer-focused office role with genuine career progression, a supportive team environment, and the opportunity to make a real difference? Our client is looking for motivated and organised individuals to join their growing team in Durham as a Case Handler. This is a fantastic opportunity for candidates from backgrounds such as customer service, administration, retail, hospitality, medical, healthcare, or other people-focused roles who are looking to build a long-term professional career. We work closely in partnership with this company and can genuinely say they are a lovely business to work with. They have created a welcoming and supportive team environment where people are encouraged to learn, develop, and succeed. Please note - this is NOT a cold-calling, sales, or target-driven contact centre role. This is a structured and rewarding position focused on supporting customers through their journey, delivering excellent service, and managing cases from start to finish within a professional environment. 📍 Location: Durham, DH1 💰 Salary: £24,843 basic salary with realistic OTE of £26,000+ following successful probation, inclusive of bonus 📄 Contract Type: Permanent ⏰ Hours: Monday - Friday | 9:00am - 5:30pm | 37.5 hours per week 🏡 Hybrid Working Available Following Training - working on a weekly rota of 2 week...