Worcester
Pineapple are partnering with a thriving, Worcester-based organisation currently seeking an experienced HR Team Leader to join their expanding department. The Role: Working closely with the HR Services Manager and Director of People Operations, you will lead a dedicated team of HR Administrators and Coordinators. Your mission is to ensure the delivery of high-quality, efficient, and customer-centric HR services across the entire employee lifecycle. Key Responsibilities: • Leadership & Mentorship: Lead, coach, and motivate a team of HR professionals, driving performance across onboarding, payroll, and offboarding., • Operational Excellence: Oversee daily operations ensuring strict adherence to SLAs and KPIs while identifying trends and mitigating risks., • Process Transformation: Lead digitalisation initiatives to streamline workflows, identifying opportunities for automation., • Compliance & Risk: Act as the HR professional for compliance systems (RTW, DBS, and Vetting), serving as the primary escalation point for complex transactional issues., • Payroll Integrity: Manage HR-related payroll queries with precision, implementing control measures to guarantee peak accuracy., • Stakeholder Collaboration: Partner with Payroll, Talent, and HRBPs to ensure a seamless, integrated service for all internal and external stakeholders. What You’ll Bring; • Proven Leadership: A track record of leading teams within an HR Service Centre or Shared Services environment, ideally in a medium-to-large organisation., • Systems Expertise: Adept at using HRIS and data analytics to monitor service delivery and drive excellence., • Compliance Knowledge: Deep understanding of Right to Work (RTW), DBS, and Data Protection Act obligations., • Efficiency Mindset: Experience in identifying and implementing workflow enhancements and automation., • Professionalism: The ability to maintain high levels of confidentiality and influence stakeholders at all levels., • Qualifications: CIPD qualification is desirable but not essential. The Perks • Generous Leave: 25 days holiday + 8 Bank Holidays + your birthday off!, • Flexibility: A "buy or sell" holiday scheme to suit your lifestyle., • Wellbeing: Private medical insurance, life insurance, and enhanced family-friendly leave., • Growth: Fantastic learning and development support, including opportunities to gain professional qualifications., • Extras: High street discounts and a competitive salary package. If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.